Consensus Reviews & Product Details

Consensus lets us scale presales without sacrificing quality. Buyers get role‑based, interactive demos they can self‑serve, while we see exactly who watched what, for how long, and where interest spikes—so follow‑ups are targeted and meetings start warmer. It keeps our story consistent across reps, reduces repeat live demos, and shortens cycles by aligning multiple stakeholders before the formal call. Review collected by and hosted on G2.com.

Great content needs upkeep—plan for a lightweight cadence to refresh videos and branches. Initial configuration takes some thought to get the buyer paths right, and I’d love even more flexibility in analytics exports and admin UX. Minor trade‑offs given the value once it’s running. Review collected by and hosted on G2.com.

Consensus has repositioned how I operate. It stops the endless cycle of repeat live demos; prospects can just click through a personalised version on their own time.

Creating the content is actually easy, too—using the consensus AI studio - Trupeer to turn quick recordings into polished assets is a huge win for us. The best part? My team can get our best pitch in front of clients whenever they need to, even if I'm stuck in meetings or offline. It’s basically like being in three places at once! Review collected by and hosted on G2.com.

The platform is always improving, and at the moment I’m happy with the features it offers. Review collected by and hosted on G2.com.

The ease of use is what I like best. It’s really quick and easy to add a link to an email, and I can search through content in a matter of seconds to determine which demo is best to send to a customer. It quickly answers many of the customer’s questions upfront, which makes qualifying the customer much easier and far less time-consuming. I use it almost every day, and it has genuinely made my job much easier. Review collected by and hosted on G2.com.

Honestly, nothing really. It has only made the process quicker and gives customers much more information upfront without the need for additional resources. It’s essentially a one-stop shop that helps answer customer questions early, speeds up qualification, and makes my workflow more efficient overall. Review collected by and hosted on G2.com.

I like how specific it can be and how personalized it can be. I like how you can see who views it and leave a personal video message if need be. Review collected by and hosted on G2.com.

There is nothing currently that I do not like about it. Review collected by and hosted on G2.com.

I love how Consensus can help projects become smooth and save a lot of time, it makes it a lot easier for my clients to review the product in their own time, it allows me more time to also focus on having stronger conversations with Consensus demos in the background!

I love how you can view who has looked at the demo, the main points they stopped and re watched too making it much easier to focus on their values in the follow up call. Review collected by and hosted on G2.com.

Nothing, it is a great tool, I would highly recommend to everyone! Review collected by and hosted on G2.com.

What I like best about Consensus is how effectively it simplifies complex buying decisions by letting prospects experience the product on their own terms. The ability to deliver personalised, role-based video demos means buyers get relevant information faster, without needing multiple live calls, which shortens sales cycles and improves engagement.

I also really value how Consensus gives sellers clear insights into buyer intent—seeing who watched what, for how long, and which features matter most makes follow-ups far more targeted and useful. Overall, it aligns perfectly with modern, buyer-led sales by combining efficiency, personalisation, and data-driven selling. Review collected by and hosted on G2.com.

A minor downside is that Consensus works best when it’s embedded into existing sales workflows, so there can be a short adjustment period while reps get comfortable using it naturally in emails and follow-ups. It’s not a major issue, but adoption can take a bit of time before it feels second nature.

Overall, it’s more of a learning curve than a flaw, and the value becomes clear pretty quickly once teams build the habit. Review collected by and hosted on G2.com.

What I like best about Consensus is that it makes complex demos easy and available on demand. It helps teams share interactive product experiences that buyers can explore when it suits them, which speeds up sales and gives useful insights into what buyers care about. Review collected by and hosted on G2.com.

One thing I dislike about Consensus is that it can take a bit of time to set up properly at the start. There is a learning curve when creating demos and getting everything organised, especially for new users. Review collected by and hosted on G2.com.

Consensus has been incredibly helpful in accelerating our deal cycle. In particular, the Google integration is a feature I highly value, as it makes the process so much faster and more efficient. Beyond just speeding things up, Consensus allows me to deliver personalized demos to prospects, which helps address their specific needs and questions before we even get on a call. Review collected by and hosted on G2.com.

There should be a way for an IC to submit a Demo request. Or another way to request for additonal demos to appear in the demo library. Review collected by and hosted on G2.com.

Concensus helps our team prioritize qualified deals by automating early-stage demos through videos and tours. The content gives prospects a solid foundation for what we’ll be discussing when we move into a live demo. Review collected by and hosted on G2.com.

We utilise DemoTours heavily, and making new iterations is difficult as you have to recreate the entire tour rather than being able to splice in clickpath changes. Review collected by and hosted on G2.com.

The concept of consensus is great to provide an automated way to provide a customer with a pre-sale experience especially to augment engineering engagement requirements. The base consensus product is fantastic. The main gap is user management due to lack of SCIM integration which makes consensus difficult to scale for the team charged with managing consensus. Review collected by and hosted on G2.com.

Consider that businesses looking to buy consensus are likely shops with smaller teams that are looking to consensus to help drive efficiency. Without automated user management a new problem gets created that the user was looking to consensus to solve. The reachsuite product needs a lot of work and IMO is not production ready. I would classify this more as a beta product in its current state. The AI toolings are unreliable in how you interact with them when building live demos. Consensus attempts to augment their features by offering a third party presentation building tool powered by AI, but it creates an odd dichotomy where you see consensus purchased a company with this tool, but is instead pushing customers to another tool. I want to be able to do everything that the third party tool can do inside of Consensus.

Additionally, the editing tools in reachsuite feel immature, the options feel limited in the click through demos, it's not very user friendly like having a button that's very obvious to attach my own pre-recorded script, perhaps having an AI module to listen to my voice in a pre-recorded script and put closed captions on it, or add it to a callout screen, or learn my voice and then build a script with my voice. There's a lot of bugs in the demo builder like AI voices not being deleted, and the callout options seem limited with only a dot, and a square. Review collected by and hosted on G2.com.