--- title: BILL AP/AR Reviews meta_title: 'BILL AP/AR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1809 reviews by the users' company size, role or industry to find out how BILL AP/AR works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1809 scale: '5' date_modified: '2026-08-07' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # BILL AP/AR Reviews **Vendor:** BILL (previously Bill.com) **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,809 ## About BILL AP/AR BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions. ## BILL AP/AR Pros & Cons **What users like:** - Users value the **ease of use** with Bill AP/AR, streamlining workflows and enhancing efficiency in approval processes. (1018 reviews) - Users love the **easy payment processing** of BILL AP/AR, streamlining workflows and enhancing efficiency. (434 reviews) - Users appreciate the **easy integrations** of BILL AP/AR, enhancing efficiency and ensuring seamless connections with accounting software. (340 reviews) - Users praise the **easy setup** of BILL AP/AR, highlighting minimal training and intuitive implementation for staff. (325 reviews) - Users highlight the **time-saving efficiency** of BILL AP/AR, transforming payment processes and reducing manual workloads significantly. (305 reviews) - Users appreciate the **simplicity and ease of use** of BILL AP/AR, notably for its efficient invoice processing. (280 reviews) - Users value the **efficiency** of BILL AP/AR, as it streamlines workflows and simplifies payment processes significantly. (279 reviews) - Users appreciate the **seamless integration** with QuickBooks and other tools, enhancing AP/AR management efficiency. (248 reviews) - Users value the **seamless integration with Quickbooks** , enhancing efficiency in managing Accounts Payable and Receivable. (237 reviews) - QuickBooks Integration (222 reviews) **What users dislike:** - Users face **invoicing problems** with difficulty in managing fields and syncing issues with accounting software. (251 reviews) - Users often face **sync issues** with BILL AP/AR, complicating payment processes and requiring time-consuming fixes. (206 reviews) - Users face persistent **payment issues** , including difficulties with bank authorization, bill syncing, and international transaction transparency. (177 reviews) - Users express frustration with **poor customer support** , often encountering inconsistent service and long response times. (173 reviews) - Users are frustrated by the **missing features** in BILL AP/AR, longing for improvements in search and approval workflows. (164 reviews) - Users experience **technical issues** with invoice dates and syncing glitches, leading to occasional manual adjustments. (152 reviews) - Delays (143 reviews) - Users find the **vendor management automation lacking** , especially with multiple locations and varied coding complexities. (139 reviews) - High Fees (113 reviews) - Syncing Issues (105 reviews) ## BILL AP/AR Reviews ### 1. Comprehensive Solution with Great ERP Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Brent H. **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is an easy tool with a good UI. It links directly to our accounting ERP system, which makes it straightforward for non-financial folks to review invoices for approval. The integration with NetSuite ensures that our accounting system has all the information it needs seamlessly. **What do you dislike about BILL AP/AR?** The cost for approvers is a bit high. As a super user and administrator, it's good for me because I can have full access, but the cost to have multiple approvers in the organization has a little more cost than I like to bear. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for managing bill payments and approvals. It provides a comprehensive place for all our accounts payable, allowing users to approve invoices before finance handles payments. The seamless integration with NetSuite keeps our accounting system updated. ### 2. Strong product, but a serious breakdown when access or Risk issues occur **Rating:** 1.0/5.0 stars **Reviewed by:** Charlie N. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about BILL AP/AR?** PROS * Solid core payments functionality * Widely adopted by vendors and partners * Works well in standard use cases **What do you dislike about BILL AP/AR?** Cons * Broken escalation path when accounts are flagged for Risk * No clear ownership or human point of contact * Automated workflows fail badly in edge cases * Loss of account access can mean loss of access to funds for months **What problems is BILL AP/AR solving and how is that benefiting you?** Bill.com is a core platform for our business, and in my role as COO, we rely on it daily. In normal operating scenarios, the product performs well. However, in a personal consulting engagement where I was paid via Bill.com, I experienced a serious failure in their support and Risk processes. After partially setting up a personal account and successfully receiving an initial payment, I lost all login access when a subsequent payment was sent. From that point forward, I had no visibility into legitimately paid funds. For months, every support interaction directed me to log in, upload documents, or complete steps that required account access I did not have. Emails had no reply path, phone calls were unscheduled and inconsistent, and no one took ownership of the issue. Support could not resolve it, and there was no direct way to engage the Risk team handling the case. The issue was ultimately resolved only after a Bill.com account executive personally escalated it internally. This experience exposed a serious gap in Bill.com’s handling of Risk reviews and account access failures. Losing access to funds with no clear escalation path is not just frustrating, it is operationally dangerous. Finance platforms need clear human ownership when automation breaks down. In this case, that was missing. ### 3. Effortless Invoicing and Payment, Needs Enhanced OCR **Rating:** 5.0/5.0 stars **Reviewed by:** AMANDA R. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is easy to use, and we can pay our contractors via ACH or paper check. The initial setup was super easy, and it's cheaper and more convenient for us to handle invoicing ourselves. I've already recommended BILL AP/AR to a couple of friends. **What do you dislike about BILL AP/AR?** I wish BILL AP/AR could auto-read the name on the invoice. We're contractors, and when our subcontractors send invoices, they include invoice numbers and our customer names. It would be really helpful if the system could pick up both the customer name and the invoice number. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR solves the problem of duplicate bills. It's easy to use, letting us pay contractors via ACH or paper check. Switching from an accountant to processing invoicing ourselves with BILL AP/AR is cheaper and more convenient. ### 4. Easy Vendor & Payment Management with Straightforward Invoicing and Approvals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** The platform makes it easy to see all vendors and payments in one place. There are multiple payment options available, and vendors can easily create their own accounts to manage their billing preferences. Sending invoices and getting paid is very straightforward. We can also set up approval processes so each team member can review and approve items quickly. **What do you dislike about BILL AP/AR?** At times, the sign-up process can feel a bit cumbersome for vendors when they’re creating their own accounts. Even though the benefits ultimately outweigh the hassle, it can still take some convincing and a little time for them to get comfortable with the system. **What problems is BILL AP/AR solving and how is that benefiting you?** It saves a lot of time, especially when I’m working with many different vendors. It also provides visibility for multiple team members, so everyone stays on the same page. ### 5. Seamless Invoice Management with BILL AP/AR **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR easy to use, and I really appreciate the ability to add vendors even if they don't use BILL. The prompt payment to vendors and the capability to track spending through reports are features I like a lot. It's made tracking and paying invoices seamless. I also value the ability to verify invoices have been received and process payments once they're in the system. The initial setup was very easy, which was a big plus. **What do you dislike about BILL AP/AR?** Nothing comes to mind at this time other than cost. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to pay invoices and track expenses easily. It simplifies processing and payment, allows prompt vendor payments, and helps track spending. I can add any vendor, verify invoices, and it's seamless in tracking and paying invoices. ### 6. Easy Setup and Simple Bill Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Daisy T. | AR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about BILL AP/AR?** It’s easy to set up, pay bills, and keep track of all my expenses. **What do you dislike about BILL AP/AR?** I’ve noticed that there are sometimes issues with payments reaching vendors on time, especially vendors who aren’t enrolled with Bill. **What problems is BILL AP/AR solving and how is that benefiting you?** This app helps me keep track of all my bills and their due dates, so I don’t miss anything. ### 7. Clean, Easy-to-Use System That Keeps Our Finance Team Running Smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey G. | Office & Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** It is a clean and easy system to use. As someone who doesn't have an extensive finance background it was easy to implement with our team & has a variety of features that make it a great system for our organization. **What do you dislike about BILL AP/AR?** Honestly, don't have much I dislike about it. It has really helped our finance department run smooth. **What problems is BILL AP/AR solving and how is that benefiting you?** Multi-step approval is needed for our organization and BILL makes it super easy for us to do that. Our team submits bills with ease & reduces the number of processing errors. ### 8. Great USD Vendor Payments and Accounting Integrations, but Support Is Slow **Rating:** 3.0/5.0 stars **Reviewed by:** Melanie P. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like being able to pay vendors and contractors in USD, including internationally, and I also appreciate how easily Bill.com integrates with accounting software. **What do you dislike about BILL AP/AR?** I dislike the help and support options in Bill.com. Most of the time, I’m left to figure things out on my own by digging through FAQ pages or submitting a Zendesk request, which often takes ages just to get a response. **What problems is BILL AP/AR solving and how is that benefiting you?** It lets me keep all of my vendors’ bank data, details, and W-9s in one place, while also allowing vendors to manage and update their own information. ### 9. Fast, Consistent Vendor Coding with Custom Settings and ERP Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan N. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** Bill does a great job learning the coding for vendors, which helps ensure details are quick to enter and consistent every time. The ability to customize settings on a per-vendor basis is especially helpful. Between that and the synchronization with our ERP, we save a lot of time. **What do you dislike about BILL AP/AR?** It would be very helpful if we could set 2-way and 3-way match requirements on a vendor-specific basis. **What problems is BILL AP/AR solving and how is that benefiting you?** Timely and accurate recording of transactions helps minimize our close time and gives us real-time access to data when we need it. ### 10. Streamlined AP with Seamless Vendor Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Allie B. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR keeps everything organized and streamlines the accounts payable process. I appreciate the ability to send the link directly to the vendor to set up their profile and pay. I enjoy being able to set approval limits and assign people to be the approvers. It's also great that it's integrated into our GL system. The initial setup was very easy. **What do you dislike about BILL AP/AR?** I feel like the user interface could be better. Sometimes I have to click multiple times just to see something, which can be frustrating. Maybe it's just me, but having shortcut buttons might help. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR keeps everything organized and streamlines the AP process. I can send a link to vendors to set up their profiles, and I like setting approval limits and assigning approvers. ### 11. Use Daily **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about BILL AP/AR?** Easy to use. Works well for our employees to code and send their invoices in for processing. Easy to look up invoices. We use it for several companies and have no plans on changing to a different vendor. **What do you dislike about BILL AP/AR?** Not very easy to print reports; when they do updates, sometimes extra steps are added,, which makes things slower. The software is easy to use, but I would like better training after completing updates. **What problems is BILL AP/AR solving and how is that benefiting you?** Saves lot's of time entering invoices. Very easy to pay bills from anywhere. **Official Response from Jenn J:** > Thank you, Brian, for your extraordinary review of BILL! We are glad that you find our software easy to use, locate invoices, and that it works well for your employees to code and send in their invoices for processing. We regret that you have had difficulty printing reports and that when updates are made to the software, it sometimes adds extra steps, which can slow things down. Also, you would like to see better training after the updates are done. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 12. Easy to use and synchronize to Quickbooks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** Bill AP allows us to manage payments to hundreds of vendors and eliminate the paper trail of bills, payments, etc. We are much more efficient in doing weekly payables processing and with the Quickbooks integration, we can integrate back to accounting without any issues. Also, we don't have to retain any vendor information on bank accounts so we have a more cybersecure environment with less risk. **What do you dislike about BILL AP/AR?** The biggest downside is the cost for payment processing. It adds up when you're paying over a hundred thousand $$$ monthly to vendors. Therefore, we do find ourselves paying outside the ACH transfers within Bill to reduce the overall cost of their service. **What problems is BILL AP/AR solving and how is that benefiting you?** More efficient vendor bill payments and no need to ever send checks for payment processing. **Official Response from Jenn J:** > Thank you for your outstanding review of BILL! We are happy to hear that our software has allowed you to manage payments for hundreds of vendors, eliminating the paper trail. It integrates with QuickBooks without any issues and makes for a more cybersecure environment, as you don't have to store the vendor bank information. We appreciate your thoughts on the cost of payment processing, and that it adds up when you are paying over a hundred thousand dollars a month to vendors. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ### 13. Thinking about using Bill.com? Don't! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about BILL AP/AR?** The sales rep I worked with initially was very friendly and helpful. **What do you dislike about BILL AP/AR?** Everything else. The UI feels outdated and clunky, the QuickBooks integration is unreliable, customer service is basically non-existent, and the business overall lacks transparency. After about 30 days of use, our account was flagged and cancelled without notice. They gave no context for the cancellation and only told us to file an appeal. The strange part was that they didn’t provide any information about what we were supposedly appealing, so it was a total guess. After we appealed, they said our account wouldn’t be reinstated, with still no visibility into why it was cancelled. We’ve used Stripe for over 2 years and QuickBooks Invoicing for about three with no issues, and we were planning to use Bill.com as our main AP/AR system. To make matters worse, they wouldn’t share who we had open invoices with unless we paid them for the data and then waited up to two weeks. We ended up spending hours manually searching for previously sent invoices just to make sure they were resent through a reliable platform. On top of that, we had about $3,000 in paid invoices that had been charged to our customers but not yet disbursed. Our customers still have not received those funds. When we asked Bill.com about it, they encouraged us to have the customer reach out. When the customer did, Bill said they had disbursed the funds to us (they had not) and advised our customer to file a chargeback. Now, almost a month after the cancellation, our customers still haven’t received their funds back, and we’ve been given the runaround by the Bill.com team. Overall, it’s been a frustrating experience, and I would strongly discourage using this platform. **What problems is BILL AP/AR solving and how is that benefiting you?** At this point, none. It created more issues than anything else. ### 14. Easy Vendor Setup, Helpful Payment Updates, and Smooth Xero Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ariane Marie L. | Accounting Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** It’s easy to set up a vendor account. Vendors also receive updates regarding payments, and the integration with Xero is helpful. **What do you dislike about BILL AP/AR?** I wish there were a way to separate the two-way connection between AP and AR. I’ve noticed that every time we edit a bill in Xero for payments processed outside of Bill.com, a new bill gets created in Bill.com. **What problems is BILL AP/AR solving and how is that benefiting you?** Payments in multiple currencies are straightforward, and there’s an option to save on fees. Integration with Xero is a breeze, and it saves me time when recording expenses. ### 15. User-Friendly but Needs Better Search Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I really like that BILL AP/AR is a centralized source of truth. It's easy for me to process invoices because everything's there and I can see due dates. It reads, verifies, and codes invoices correctly and can map them to QuickBooks. It also helps me a lot with purchase order management. The initial setup was very user-friendly and easy. **What do you dislike about BILL AP/AR?** I find the search feature in BILL AP/AR horrendous. If it's not an exact match, it doesn't show up. I would love for that to improve. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for purchase order management and invoice payment. It makes processing invoices easy, showing due dates, verifying, and coding them correctly, and mapping to QuickBooks. It's a centralized source of truth, helpful for audits. ### 16. Effortless Vendor Payments, Seamless QuickBooks Integration **Rating:** 4.0/5.0 stars **Reviewed by:** J Rio F. | CEO, Principal Technology Consultant, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about BILL AP/AR?** I like that with BILL AP/AR, I don't need to keep vendor payment information because the vendors are responsible for updating their own payment instructions. The ease of use and cloud-based architecture make it easy to deploy. The initial setup was very easy. **What do you dislike about BILL AP/AR?** reaching customer service was a challenge. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to pay subcontractors and get paid by clients. It helps me pay multiple vendors compliantly and integrates into my QuickBooks workflow. I like that vendors update their own payment instructions and find its cloud-based architecture makes deployment easy. ### 17. Streamlines AP with Easy ERP Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Mark C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I love that BILL AP/AR auto-fills bills from our vendors and then syncs them seamlessly over to our ERP. This feature is particularly helpful because users don't have to commit general ledger accounts for specific vendors to memory, which cuts down on errors. The ease of transaction entry also streamlines our accounts payable process by creating approval workflows. Additionally, the initial setup of BILL AP/AR was very easy and should be one of its selling points. **What do you dislike about BILL AP/AR?** When there is the occasional sync error, most times we have to contact customer support. This takes time. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR streamlines our accounts payable process with approval workflows and easy transaction entry, reduces errors by auto-filling bills from vendors, and seamlessly syncs to our ERP. ### 18. Streamlined AP with Minor AI Tweaks Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen P. | Finance Manager, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR provides an AI assist with creating invoices when they are loaded to our system. The email feature that allows outside vendors to send invoices directly is great. The interface is really easy to use, and it's excellent for multi-company use. The platform helps with time management, organization, and keeping more accurate records. The initial setup was very easy. **What do you dislike about BILL AP/AR?** The AI system could use some improving as it is not always accurate. The biggest issue is it does not always pull in the information accurately. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR saves me time, assists with organization, and boosts cash flow. It aids in time management and keeps more accurate records. ### 19. Efficiency Booster with Stellar Accessibility **Rating:** 5.0/5.0 stars **Reviewed by:** Emily B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I love how BILL AP/AR is more efficient than paper checks and makes it easy to pull transactions within each group or budget line item. It's great being able to quickly check the total spent on individual line items and answer budget questions within minutes. I also appreciate that several people on the team can access BILL AP/AR, allowing us all to stay on the same page and stay up to date. **What do you dislike about BILL AP/AR?** Nothing; it is a great product. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR is more efficient than paper checks, lets us quickly check expenses, and answer budget questions in minutes. It keeps our team up-to-date as several people can access it, enhancing our workflow and ensuring everyone stays on the same page. ### 20. Great Invoice & Payment manager **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica B. | Assistant Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about BILL AP/AR?** I really like the simplicity of the program and ease of processing invoices. the whole process is very transparent. **What do you dislike about BILL AP/AR?** not since set up. Once it's ready to go, the process is very smooth. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL.com is solving the issue of invoice management and keeping track of what is due and what has been paid. It is also nice to not have to both my clients with questions as to what this payment was for or why the payment was a certain amount when they combine invoices. Bill.com tracks all of that for me. **Official Response from Katrina Magat:** > That’s great to hear, Jessica. We’ll be sure to pass on your positive sentiments to our product team. ### 21. Ideal product for SMBs, easy to use and customer support is unmatched **Rating:** 4.5/5.0 stars **Reviewed by:** Bella A. | HR Business Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** The customer service team is very easy to get in touch with and they are extremely patient and helpful **What do you dislike about BILL AP/AR?** Be aware that if you use Bill for your vendors, if you have a vendor who uses it as well, it can cause some confusion **What problems is BILL AP/AR solving and how is that benefiting you?** Bill Dot Com is very easy to use, and whenever there is a problem the customer service team does a wonderful job. They do not rest until your problem is solved. Highly recommended, you can feel at ease using this product. ### 22. Efficient ACH Payments but Needs Better Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR makes it easy to pay bills and appreciate how fast we can make payments via ACH, much quicker than physical checks. I also like that it flags duplicate invoices, helping us to avoid double paying. **What do you dislike about BILL AP/AR?** Sometimes payments get held up for additional screening, which is problematic, especially with repeat vendors. Also, it's very hard to get ahold of somebody in customer service. They should have a phone number where a live agent answers immediately. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to pay bills via ACH, which speeds up payments compared to checks. It's easy to use and prevents double payments by flagging duplicate invoices. However, payments for repeat vendors sometimes get held up for additional screening. ### 23. Efficient and User-Friendly with Customer Service Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Charlotte C. | Senior Finance Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I really like that BILL AP/AR is simple and easy to use. It cuts down on the time it takes to pay invoices, especially once vendors are loaded in. Also, having both AP and AR in the same module is very convenient. **What do you dislike about BILL AP/AR?** When I have an issue, it's hard to get in touch with customer service. You have to go through too many prompts, and when the vendor have issues with getting payments because of banking information or whatever, it's hard for them to get in touch with someone. **What problems is BILL AP/AR solving and how is that benefiting you?** I find BILL AP/AR convenient with AP and AR in the same module. It's simple, easy to use, and cuts down on time when paying invoices once vendors are loaded. ### 24. Simplifies AP/AR with Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Maggie H. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like the ease of use and tracking that BILL AP/AR offers. It makes necessary weekly and daily tasks as light of a lift as possible. It's a centralized hub for our AR and AP team to review bills, which streamlines our processes effectively. **What do you dislike about BILL AP/AR?** I would love to be able to view deleted messages or processed/closed inbox messages. Possibly this is already a feature, but if it is, I cannot figure out how to access it. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for processing contractor payments and invoices. It acts as a centralized hub for our AR and AP team to review bills. It provides ease of use and tracking, making our weekly and daily tasks as light of a lift as possible. ### 25. The best time saving tool for Accounts Payable **Rating:** 5.0/5.0 stars **Reviewed by:** Bridgitte S. | VP Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** BIll.com is a steam less tool for AP processing including invoice receipts, approval routing and payments. Bill.com is innovative and no upfront training needed. Customer service is responsive. We no longer need a full time AP clerk. Syncs with most ERPs and manages the paperless cloud based environment with ease. **What do you dislike about BILL AP/AR?** I do not use the AR tool but I see no downsides to the AP function. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill.com reduced our cost of an additional employee to manage AP. All documents are stored in Bill.com. **Official Response from Jenn J:** > Bridgitte, thank you for your phenomenal review of BILL! We are so pleased to know our software has been seamless for AP with processing invoice receipts, approval routing, and payments. Also, our customer service has been responsive when needed, innovative, with no upfront training needed, and our software syncs with most ERPs. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software. ### 26. Secure and User-Friendly Payment Gateway **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny g. **Reviewed Date:** December 20, 2025 **What do you like best about BILL AP/AR?** I find BILL AP/AR to be a very useful gateway for any payments, such as paying fees for exams or any government fees or charges. It's a very useful and easy way to make payments. I appreciate that there are no problems faced while making payments through this gateway. I have paid lots of bills through it, and it reduces errors and ensures easy payments with strong security. The setup is fast and intuitive, and everyone learned about BILL AP/AR within two weeks. **What do you dislike about BILL AP/AR?** It can be slow payments not each time but something not work well that is slow approval as compare. I think they have to work on standardization as well and upgrade electronic payments. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for payments like exam fees and government charges. It provides an easy payment method, reduces errors, and offers strong security. I haven't faced any problems using it. ### 27. Straightforward Bill Processing, Especially with Bulk Upload **Rating:** 4.5/5.0 stars **Reviewed by:** Atef F. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** Pretty straight forward when processing bills and submitting for payment, especially when using the upload bulk bill function when having a list of payments to be submit at a time. **What do you dislike about BILL AP/AR?** Some delays in processing payments could generate issues for our customers to get their payments on time. Mostly with regards to the rule of 3 business days. **What problems is BILL AP/AR solving and how is that benefiting you?** Ease of use when creating a bill and submitting for payment. Bust most of all the integration with our accounting software Quickbooks. ### 28. Automates AP/AR, Seamless QuickBooks Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Carolyn F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR eliminates manual AP processing, payments, reconciliations, and journal entries. It handles all of that for me. The connection and sync between BILL and our QuickBooks account are crucial because it eliminates all manual journal entries and reconciliations that would need to occur otherwise. Also, the initial setup was pretty easy. **What do you dislike about BILL AP/AR?** I have a number of invoices each month that have multiple line items. Those line items need to be allocated to different P&L accounts, and I currently have to do that piece manually myself. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR eliminates manual AP processing, payments, reconciliations, and journal entries, handling these tasks automatically. The sync with QuickBooks removes the need for manual entries and reconciliations. ### 29. User-Friendly and Efficient for Contractor Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Sabina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like using BILL AP/AR for making e-payments to contractors since it allows them to set up their own accounts, which makes the payment process straightforward. The software is user-friendly and uncomplicated for both our company and the users, which minimizes the time and effort on my part and reduces queries from our contractors. I also found the initial setup pretty easy. **What do you dislike about BILL AP/AR?** There should be more reports that allow for company to pull 1099 data; right now we use the transaction reports which aren't as helpful as a summarized report would be. **What problems is BILL AP/AR solving and how is that benefiting you?** I find BILL AP/AR makes paying contractors easy with e-payments and self-setup for accounts. It's user-friendly, reducing my workload and minimizing questions from contractors. ### 30. BILL is an all-in-one payment and invoicing platform that works great for our business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** Bill has been instrumental in helping our Accounting department to track and pay vendors, contractors, clients and employees. It's very easy to use no matter what type of payment type you need to utilize. Set up is a breeze. **What do you dislike about BILL AP/AR?** The integration between BILL and Quickbooks can be cumbersome and glitchy. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL allows us to track and pay everyone that we need to for our business, from employees who need expense reimbursements, to contractors that are not on payroll, to clients or entities we do business with globally. They also help us gather W9's automatically and tag those that need to receive 1099's. We can export everything to our Quickbooks Enterprise software to maintain all of our accounting needs. ### 31. Streamlined Bill Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan M. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR syncs directly with our accounting software and stores all vendor information, linking directly to vendors' preferred payment methods. When bills are automatically created, I don't have to duplicate that effort in our accounting software. It makes paying vendors streamlined because their payment information is saved securely, allowing us to quickly and easily pay them securely with our established approvals. The customer service team has been very helpful in navigating some migration. **What do you dislike about BILL AP/AR?** Occasionally, we encounter syncing errors between Bill and our accounting platform where bills don't migrate over properly. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for an integrated solution to manage accounts payable, pay vendors directly, sync with accounting software, and securely store vendor payment details. ### 32. Intuitive Billing Tool with Effortless Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Nate H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is simple and easy to use. The user interface is very friendly, which is perfect for a beginner in finance like me. I appreciate the exporting feature and the automated billing, which are quite helpful. BILL AP/AR allows us to ensure that we are billing correctly every time. The setup was very easy for our team. **What do you dislike about BILL AP/AR?** We don't really use some of the reporting features. You know, there are some finance reporting features that we just don't really use. It seems that it's not as beneficial for us. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for revenue collection, tracking, and invoice automation. It keeps everything centralized, and its simple interface suits beginners in finance well. ### 33. Seamless Payments but AI Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Luke R. **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I like the ease of use with BILL AP/AR. It's very easy to use and execute tasks pretty seamlessly. It simplifies the steps I need to take to make sure that our contractors are paid in a timely and efficient manner. I appreciate that it was pretty easy to set up once I put all the accounts and synced QuickBooks Online with the system, making the process pretty seamless. **What do you dislike about BILL AP/AR?** The AI technology for uploading bills sometimes gets the information from the documents inaccurately. So I have to double-check that the information being pulled is correct. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR simplifies payments, tracks documents, and makes filing 1099s for contractors easy. It ensures our contractors are paid timely and efficiently. **Official Response from Jenn J:** > Thank you for your wonderful and insightful feedback on BILL Luke! We are pleased that you love how BILL handles large volumes of transactions, and that our user-friendly setup was hassle-free due to our intuitive and knowledgeable support team. The streamlining of your AP tasks with the automatic populating of bill details from emails has cut your workload in half. Vendors managing their own information relieves the burden from your team, and our platform's recordkeeping gives you quick access to data, which makes your job more manageable. We apologize for the difficulty you have had occasionally with uploading documents, as the AI function will sometimes pull incorrect information, and W-9 documents do not pre-populate pre-existing tax information, causing them to not integrate seamlessly with any newly uploaded documents, wasting time. We appreciate your concerns of price hikes and software updates that could cause future issues. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ### 34. Seamless Integration, Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy D. B. | Controller **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I appreciate that BILL AP/AR integrates with QuickBooks easily, which means we only have to enter invoices in one system. I find it easy to use and it simplifies the process of paying bills. It's great having all payables in one system, and I like that they are pre-coded based on historical records. The initial setup was also straightforward. **What do you dislike about BILL AP/AR?** When you add a new user, they have to manually add the bank account. If someone is an admin, they should not have to manually add a bank to make payments. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR integrates with QuickBooks easily, allowing us to enter invoices in one system. It's easy to use for accounts payables and helps us pay bills efficiently. ### 35. User-Friendly Tool with Excellent Support, Minor Sync Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I really like that BILL AP/AR is super user-friendly and the setup was very easy. It helps a lot with organization, coding, and syncing to our software, which is crucial for us. I also appreciate the great team of people behind the scenes who are always ready to help if anything is needed. **What do you dislike about BILL AP/AR?** I dislike that it duplicated a payment and created a bill, which then synced to our system and resulted in a double-coded bill in our GL software. This was a BILL AP/AR error, and the solution wasn't the best. But I guess all software have their problems. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps with organization, coding, syncing to our software, and 1099 preparation. ### 36. Effortless Payables with Seamless QuickBooks Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel R. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I find BILL AP/AR very easy to use. I like that vendors can enter their own payment information, which makes processing payments to them smooth. It syncs well with QuickBooks Online, pushing all my accounts payable invoices directly into QuickBooks so my bookkeepers can reconcile and close the month easily. **What do you dislike about BILL AP/AR?** I do not have any issues with the platform. One thing I am unaware of how to do or if I can is to run an AP report. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR allows me to process payments to vendors with ease and lets them enter their own payment information. It also syncs well with QuickBooks Online, pushing accounts payable invoices to enable easy reconciliation and month-end closing. ### 37. Streamlines AP Workflow with Live Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jiwon B. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that I can streamline my AP workflow with BILL AP/AR. I appreciate being able to call an agent even if they don't know the answer all the time, and being able to talk to a live agent helps me better explain the situation I'm facing rather than chatting. **What do you dislike about BILL AP/AR?** I feel like there's red tape within the department. For example, it took us 4 days to resolve one problem because one department didn't know and had to ask another department. I also wish BILL AP/AR had better FX rates for international vendors. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR streamlines my AP workflow, and I can talk to a live agent to explain issues better than over chat. ### 38. Streamlined Invoicing and Seamless QuickBooks Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Octavio L. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I use BILL AP/AR for paying invoices and it really saves me a lot of time. It's awesome because it saves our invoices, keeps proof of payment, and syncs with QuickBooks Online. I love the fact that Accounts Payable can live all in one platform. It's also very user-friendly, and the initial setup was very easy with no issues. Overall, I'm really satisfied because I have nothing negative to say about it. **What do you dislike about BILL AP/AR?** no issues **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for paying invoices. It's awesome; it saves our invoices, proof of payment, and syncs to QBO. I love having AP all in one platform because it saves a lot of time. It's very user-friendly. ### 39. Streamlines AP with Easy Processing, Needs Better Parsing **Rating:** 4.0/5.0 stars **Reviewed by:** Allen H. | Priority Shipments - Team Lead **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR streamlines invoice approval and reconciliation through payment. It's quick and easy to batch process Accounts Payable, which really helps. I also appreciate the ability to collaborate between the accounting manager and bookkeeper, which works especially well. **What do you dislike about BILL AP/AR?** Parsing information on the invoices could be a bit better. The address information often gets added to a single line and the country is missed, requiring manual work to revise the information. Additionally, bank account information is not parsed. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR streamlines invoice approval, reconciliation, and payment, making it quick and easy to batch process accounts payable. It also enhances collaboration between the accounting manager and bookkeeper. ### 40. Streamlines Financial Transactions with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about BILL AP/AR?** I use BILL AP/AR primarily for managing our company's accounts payable and accounts receivable processes, and it really helps in streamlining our financial transactions. I appreciate how it speeds up things, especially the speed of sending invoices. Everything works just fine, and the initial setup was very easy. **What do you dislike about BILL AP/AR?** Nothing - all good **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to manage accounts payable and receivable, streamlining financial transactions. It speeds up payments and invoice processing, making my work more efficient. ### 41. East to use. Integrates seamlessly with QBO. **Rating:** 4.5/5.0 stars **Reviewed by:** alex v. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2024 **What do you like best about BILL AP/AR?** I like the fact that I can almost instantly send funds to a vendor when the need arises. **What do you dislike about BILL AP/AR?** The AI that auto populates necessary fields in Bill needs work. **What problems is BILL AP/AR solving and how is that benefiting you?** It solves an issues with multi layer approvals and communications. Before Bill, we were using emails to nottify one another of the need to approve bills. And the process used to document an A/P is now automated. **Official Response from Jenn J:** > Thank you, Alex, for your feedback on our software! We love hearing that being able to almost instantly send funds to a vendor when the need arises is something you like. We appreciate the feed back on our AI and will pass that on to our product team. We greatly appreciate your feedback as we are constantly striving to enhance the software for our users. ### 42. Great Vendor Coordination, Needs Better Payment Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Sally K. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like the ease of connecting with vendors, as a lot of other agencies also use BILL AP/AR. It's easy to consolidate and it also connects to QuickBooks. **What do you dislike about BILL AP/AR?** I don't like that it defaults to check payment option if the vendor is invited to connect to input their payment info. There is a 2 week window where the vendor has to do this and if they miss it, then that's it. Also, the check delivery timeline is not 5-7 business days as stated on the website. It's in fact closer to 21 days. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to keep track of vendor payments, ensuring timely payments, and tracking outstanding bills. ### 43. Effortless Invoicing with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Director of Operations **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I appreciate BILL AP/AR for its ease of use, which makes it simple to pay invoices and access payment information. The ability to run reports is valuable for constructing budgets and comparing the costs of different vendors. I'm also pleased with how it integrates with many of our vendors, as they are already using Bill.com. The initial setup was very easy and straightforward. Overall, the centralized website for paying bills makes things much more efficient for us. **What do you dislike about BILL AP/AR?** none **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR provides a centralized website for easy bill payments. It's user-friendly, simplifies running reports, and helps with budget construction and vendor cost comparisons. Its integration with QuickBooks eliminates manual invoice processing. ### 44. Efficient Payment Management, Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Edward J S. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like BILL AP/AR for its ease of use, especially in setting up vendors and making payments. It's also really helpful that most vendors are familiar with BILL, so it's easy to connect with them. I find the initial setup process of BILL AP/AR very easy, it only took a couple of hours. Additionally, I appreciate that it syncs with accounting software like QuickBooks Online. **What do you dislike about BILL AP/AR?** We are considering the PO module, but it is a bit pricey for us considering our volume. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR ensures payments reach vendors and provides evidence of those transactions. It's easy to set up vendors and make payments, which most vendors recognize for simple connections. ### 45. Efficient AP Management with Minor Sync Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Deena M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like the fact that BILL AP/AR has multiple level approvers. This allows an audit to feel confident about what we're doing. It's valuable that more than one person in one department is aware of large expenditures, and we can assign approvers if the bill is in their department and their responsibility to let me know if a project is complete. **What do you dislike about BILL AP/AR?** I don't like voiding of the checks. I think that is very time-consuming. Sometimes I also feel like we have a syncing issue with our QuickBooks. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR saves us from hiring more staff for accounts payable, freeing up funds for our school and students. ### 46. Effortless Bill Management with Seamless QuickBooks Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Susan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I really like the simplicity of using BILL AP/AR. I also appreciate how well it integrates with QuickBooks, syncing everything at night, which is really convenient. It's also great that I can pay the bills directly out of the app and make ACH payments, while vendors can control their own payments too. Being able to assign the bills with payment to a class and account is another feature I find useful. **What do you dislike about BILL AP/AR?** Nothing **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps me pay bills directly from the app, make ACH payments, and allows vendors to manage their payments. It syncs with QuickBooks and lets me assign bills to a class and account. ### 47. Fast, User-Friendly Disbursements with Convenient 1099s and QuickBooks Online Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** The whole disbursement process is fast and user friendly. The 1099 creation is super convenient. Love not having to deal with outstanding checks. Easy integration with QuickBooks online. Good system overall. **What do you dislike about BILL AP/AR?** The recording date in the GL. I've raised this issue several times. In accounting, the recording date is the date you create the transaction, not the invoice date. Let's say I receive an invoice today 02.20.26 but the invoice's date is 01.15.26, the transaction date should be 02.20.26, because it is when you created the invoice, if your accounting books are closed the transaction will not sync. **What problems is BILL AP/AR solving and how is that benefiting you?** 1099 creations and not tracking outstanding checks. ### 48. Effective for Vendor Payments with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verso A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR mostly works pretty well at getting the basic task of paying vendors done. I appreciate that my experiences with customer service have overall been pretty good. It's very easy to access a person quickly when I have issues, which makes me very happy. Please make sure that real human customer service agents continue to be readily accessible! **What do you dislike about BILL AP/AR?** Not much. Works pretty well **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to keep track of bills and pay vendors. Customer service is easy to access, which is helpful when issues arise. ### 49. User-Friendly Vendor Setup, Organized Bills, and Easy 1099 Filing **Rating:** 5.0/5.0 stars **Reviewed by:** Gulden B. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** User-friendly, easy vendor setup, and bill organization. Also, it's very helpful to make payments to different vendors and keep the data organized. I also like that I can file 1099s directly in it. **What do you dislike about BILL AP/AR?** I can't really find anything that I dislike about it. **What problems is BILL AP/AR solving and how is that benefiting you?** Paying vendors without going through the banking hassle. I also don't have to use another platform to file 1099s and try to figure out the total paid amounts. ### 50. Streamlined Billing with Easy Usability **Rating:** 4.5/5.0 stars **Reviewed by:** Karen A. **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I like how easy BILL AP/AR is to use and the frequent addition of new features. We use it every day to pay our bills, and it allows us to easily see what vendors we paid and track where the payment is in the process. The initial setup was very easy, and I'd recommend it to anybody. **What do you dislike about BILL AP/AR?** The tax portion could be improved. I know it was implemented last year, so it would be great to see improvements there. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR streamlines everything into one platform, making it easy to manage bills and payments daily. I can easily see which vendors are paid and track payment processes. **Official Response from Jenn J:** > Karen, thank you for your exceptional review of BILL! We are thrilled that you appreciate the simplicity and straightforwardness of setting up an account with us, especially the ease of adding new vendors. Also, it has been incredibly helpful to see when bills are cleared, as well as when checks are cashed, all in one place, which has streamlined your accounts payable process. You also have the ability to connect with your vendors easily without them having to provide their banking information, and find emailing bills to your account for the AI-generated payment approvals and invoicing invaluable. We appreciate you finding the cost of the service; for what you receive, it is well worth it. We apologize for the frustration you experienced with filing 1099 forms with us, and that editing the forms was difficult as well. Please continue providing feedback, as we are always working hard to improve our software. ## BILL AP/AR Discussions - [lack of customer service support. no number to call](https://www.g2.com/discussions/lack-of-customer-service-support-no-number-to-call) - 2 comments, 1 upvote - [What could Bill.com do to make their customer service less responsive?](https://www.g2.com/discussions/what-could-bill-com-do-to-make-their-customer-service-less-responsive) - 1 comment, 1 upvote - [How do I download the app?](https://www.g2.com/discussions/33998-how-do-i-download-the-app) - 1 comment, 1 upvote - [When will you have more flexibility with invoices for billing - i.e. adding the ability to have comments on invoices](https://www.g2.com/discussions/31222-when-will-you-have-more-flexibility-with-invoices-for-billing-i-e-adding-the-ability-to-have-comments-on-invoices) - 1 comment, 1 upvote - [Can I pay my international vendors through Bill.com?](https://www.g2.com/discussions/international-payments-and-vendors) - 1 comment, 1 upvote - [View BILL AP/AR pricing details and edition comparison](https://www.g2.com/products/bill-ap-ar/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A09%3A07+-0500&secure%5Bsession_id%5D=89716d1f-7cfb-4644-a2b7-79baaff9d9c5&secure%5Btoken%5D=e6c4fb8a159f061aba29cf24e7a267fc36fb255cb887e5b2eb89943bff8d27f7&format=llm_user) ## BILL AP/AR Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [Blackbaud Altru](https://www.g2.com/products/blackbaud-altru/reviews) - [Earth Class Mail](https://www.g2.com/products/earth-class-mail/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - 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[Rippling](https://www.g2.com/products/rippling/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews) - [Tax1099](https://www.g2.com/products/tax1099/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Wise-Pay](https://www.g2.com/products/wise-pay/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## BILL AP/AR Features **Payment Methods** - ACH - Credit and Debit **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration - Debit/Credit Card Processing - Online Payments - Partial Payments - In-Person Payments **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Platform Basics** - Performance - Portal **Reporting** - Status - Customer Credit - History - Sales Tax Management - Activity Dashboard - Customer Statements **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Consolidation - Match Invoices **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 - Payment Gateway Integration - ACH Payment Processing - Cryptocurrency Processing **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Bill Processing** - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Platform Administration** - Integrations - Compliance - Reporting **Integrations** - Accounting - ERP **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Payment Options** - Multi-Currency - Self Service Portal **Integration** - Accounting - ERP - Mobile Payments - CRM **Platform Payment Content** - Document management **Transactions** - Invoices - Partial Payments **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - Payments - ERP - Account Sync **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Security** - POS Verification **Workflows** - Approvals - Bank Reconciliation **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Additional Functionality** - Data Synchronization - Transaction Monitoring - Purchasing & Receiving - Contactless NFC - Offline Access - Electronic Signature - PCI Compliance - Credit Card Management - Fraud Detection - SSL Security - Mobile Access - Generative AI - Returns Management - Discount Management - Reminders - Barcode/Ticket Scanning - Reporting & Statistics - Recurring/Subscription Billing - Compliance Management - Transaction History - Mobile Card Reader - Sales Tax Management - Customer Database - Receipt Management - Customizable Branding - Invoice Management - Cash Management - Remote Access/Control - Multi-Location - Sales Trend Analysis - CRM - Gift Card Management - Sales Reports - AI Copilot - Multiple Payment Options - Loyalty Program - Status Tracking - Alerts/Notifications - Activity Dashboard - Expense Tracking - Data Security - Payment Links - API - Payment Fraud Prevention - Payment Reconciliation - Data Import/Export - Search/Filter - Real-Time Data - Billing & Invoicing **Agentic AI - Enterprise Payment** - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Additional Functionality** - Reporting & Statistics - Customizable Reports - Generative AI - Expense Tracking - Data Import/Export - Real-Time Data - User Management - ACH Payment Processing - Invoice Processing - Billing & Invoicing - Alerts/Notifications - AI Copilot - Contact Database - Aging Tracking - Purchase Order Management - Audit Trail - Discount Management - General Ledger - Document Management - Receivables Ledger - Recurring/Subscription Billing - Multi-Currency - Workflow Management - Credit Card Processing - Task Management - Customizable Templates - Forecasting - Cash Flow Management - Self Service Portal - Reminders - Check Processing - Receipt Management - Overpayment Processing - Financial Management - Third-Party Integrations - Payment Collection - Approval Process Control - API - Profit/Loss Statement **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top BILL AP/AR Alternatives - [Melio](https://www.g2.com/products/melio/reviews) - 4.4/5.0 (247 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (413 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,966 reviews)