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AppsForOps

4.9
(10)

Apps to automate your business operations. Run a better business today. AppsForOps Timeline is a game changing Customer Success software platform. Customer Success - powered by being in the know. It provides next level visibility on customer activity spanning your organization's people, processes and systems. It allows you to easily see the whole picture and act on what matters most.

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AppsForOps Reviews

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AppsForOps review by Rudi V.
Rudi V.
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"What an amazing customer success tool"

What do you like best?

I have all the information about my customers and their interactions with my organisation in one place with information coming from almost any/all of the company systems. I can see activities involving my team, the company ranging from emails exchanged to closed opportunities in the CRM system to invoices sent from the finance system. All in a neatly laid out timeline view - Its my go to app for anything customer related.

What do you dislike?

Its an Outlook add-in. Wish they had a mobile app.

What business problems are you solving with the product? What benefits have you realized?

The age old problem of letting consulting resource know what was communicated to customers during the presales cycle has disappeared. Consultants just type a customer company name or contact name into AppsForOps search bar and they can see all emails, purchases, support tickets or links to any supporting documents. They even see a customer health indicator.

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AppsForOps review by Igor J.
Igor J.
Validated Reviewer
Verified Current User
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content

"Expenses finally on time "

What do you like best?

Have never been great with submitting my expenses on time. With the apps for Ops expenses application I'm able to capture the expense claims as they happen. There is also the quick clicks which allows me to auto categorise common expenses 4 easy capture. . The timeline application is also one of my favourite, especially just before I walk into a client meeting.

What do you dislike?

Not too much to dislike, an application like this just helps things get better.

What business problems are you solving with the product? What benefits have you realized?

Improved cash flow due to submitting expenses on time. Happier wife due to better cash flow.

Highly improved confidence when meeting with customers due to the fact that using timeline I know exactly what their health status is like and what the last communication with them was regarding no matter where across the organisation.

What Customer Success solution do you use?

Thanks for letting us know!
AppsForOps review by Anthony D.
Anthony D.
Validated Reviewer
Verified Current User
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content

"Game changer"

What do you like best?

Logging expense claims whilst being a remote location is now painless and simple using a mobile phone. The ability to see your schedule and log your timesheet has been simplified to sn extreme level using mobile app and webpages. Good bye spreadsheets!! New features are always being added. Very innovated driven.

What do you dislike?

Some very limited things (mainly schedule) are better presented in a computer browser versus using the webpage on a mobile phone device. This cant be helped as its the way technology its on a mobile.

What business problems are you solving with the product? What benefits have you realized?

Significant time saving on claming expenses, requesting time off and checking the resource schedule particularly being in a remote location. Easy to use so no training involved. Project scheduling and tracking is also easy to do accomplish.

AppsForOps review by Daniel W.
Daniel W.
Validated Reviewer
Verified Current User
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content

"Easy to use and highly engaging."

What do you like best?

The addition of the AppsForOps Timeline has made managing my client communication a breeze. Keeps me winning the daily email war!

Great product that integrates with a vast array of top SaaS providers.

What do you dislike?

The product has great capabilities for the reasons mentioned above. One necessary feature to make it even more useful would be integration to Dropbox, One Drive or Google Drive to seamlessly upload receipts or documents relating to expense claims or invoices. The current image attachments isn't the easiest to use.

Recommendations to others considering the product

Get on it! The best work related tool that has everything from employee collaboration to customer success!

What business problems are you solving with the product? What benefits have you realized?

Keeping my work related expenses up to date, managing time sheets, keeping my work schedule updated and team communications are all done through AppsForOps.

AppsForOps review by Steven O.
Steven O.
Validated Reviewer
Verified Current User
Review Source
content

"Simple, effective, powerful"

What do you like best?

There are many parts of AppsForOps and it feels like I'd be doing it an injustice just mentioning my favourite part. One of the really cool features of AppsForOps, is the Address Book feature. I can easily get hold of my colleagues in a fix, even though I don't have their phone numbers stored on my phone. Another cool feature is the schedule. It is useful to look at my schedule and see where I will be next week.

What do you dislike?

I really haven't come across anything that I dislike in AppsForOps.

What business problems are you solving with the product? What benefits have you realized?

AppsForOps takes the pain out of doing timesheets and expense claims, which leaves me more time to get on with my actual work.

AppsForOps review by Andrew B.
Andrew B.
Validated Reviewer
Verified Current User
Review Source
content

"All my regular work processes in one place"

What do you like best?

Whether it is submitting my timesheet, asking for time off or checking my schedule it is all available in easily accessible place - either on my desktop or on my mobile.

What do you dislike?

There is not much to dislike, this app does pretty much everything I need it to

What business problems are you solving with the product? What benefits have you realized?

HR processes such as time off, scheduling and timesheets

AppsForOps review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"How AppsForOps is changing the way we do business"

What do you like best?

The best part is that it has revolutionised how we do business. As a team and as a company. It's been invaluable.

What do you dislike?

I enjoy the whole offering. There is not much I could contribute in terms of finding anything that I dislike about it.

What business problems are you solving with the product? What benefits have you realized?

As a consultant, we all work remotely most of the time, so it is great to be able to keep up-to-date with changes that get rolled out and update the relevant information when working with our clients.

AppsForOps review by Louis C.
Louis C.
Validated Reviewer
Review Source
content

"Information at your fingertips!"

What do you like best?

The best thing about timeline is that I no longer need to be CC'ed on all emails to have access to them. This clears up my mailbox so that the only emails I receive, are ones I actually need to see!

What do you dislike?

Very little! I am super looking forward to a version that allows me to review data outside of Outlook too

What business problems are you solving with the product? What benefits have you realized?

Clearing up my mailbox, and allowing me to quickly gauge what's happening at different customers.

AppsForOps review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source
content

"One-stop for business operations"

What do you like best?

Everything is in one place, from time-sheets to leave and expenses. The mobile app makes for an added convenience when you are away from your desk.

What do you dislike?

It would be nice to be able to import the contacts from the directory into a mail client or mobile phone.

What business problems are you solving with the product? What benefits have you realized?

Work scheduling for various employee roles

Time-sheet capturing

Leave and expense requests

Polls and feedback from business members

Broadcast of company news

The Timeline plugin for Outlook is optimising customer success by centralising all communications and feedback

AppsForOps review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Awesome Product"

What do you like best?

All the bit that helps me with my day to day stuff. Time sheets, Leave and Expense requests is so much easier.

What do you dislike?

The mobile version needs to do a bit of catching up with the web version.

What business problems are you solving with the product? What benefits have you realized?

Collaboration challenges, Time sheet, Expense claims and Leave requests.

Kate from G2

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