Aderant Reviews & Product Details

I love how we can keep literally everything that we need for a case saved within this program! I love we can store case documents, picture and anything you could possibly need all in one place. I love how everything is broken down and has its own space to be stored. ATO is so very user friendly! There are multiple ways to search for a case that you are wanting to find. Review collected by and hosted on G2.com.

There is nothing that I dislike as of yet with this program, it is very organized. Review collected by and hosted on G2.com.

The old web-based interface before our installation of Aderant was "upgraded." Review collected by and hosted on G2.com.

Everything is incredibly slow. The user interface is troublesome to use, unpredictable, inconsistent, and graphically hard to read and navigate. The elements on the screen don't respond to user input in real time, leading to errors. Choice lists are slow to appear, and selecting list items from the first few characters can be tough without switching constantly from the keyboard to the mouse and back to the keyboard -- lots of wasted input. Window maximizing/resizing behaves erratically, and on some screens, text input runs invisibly off the side of the screen. Users have minimal control over the appearance of the screen, and the as-supplied font face, size, and color is a chore to read -- maybe attractive to a designer but a real penance for a user. The tabs/ribbons with commands are not intuitive, are conceptually inconsistent ,and result in unpredictable consequences. Space on the screen is used inefficiently, leaving a lot of unusable screen real estate, and forcing a user to have to waste time scrolling and repositioning the insertion point. There is a lot of distracting screen animation (e.g., highlighting when the mouse pointer moves, color changes when you enter a field, puzzling color coding of fields). Overall, among the worst of my user experiences in 46 years as a power user. Review collected by and hosted on G2.com.

Absolutely nothing. I really wish there were 40 characters worth of positive feedback I could give, but unfortunately there aren't. Review collected by and hosted on G2.com.

1) The inability to have multiple screens open simultaneously,

2) The "Comments" screen set up is horrible, with tiny font that is unable to enlarge and very difficult to read.

3) Fields from customized settlement screens do not merge properly in form letters.

4) We had to wait over a month to have the ability to sort defendants alphabetically. After we were able to see the names and not random numbers.

5) Myriad data was transferred incorrectly - tens of thousands of claim numbers were deleted from settlement screens making it impossible to run certain reports.

6) Some clients transferred over as both dead and alive; tens of thousands of contacts were not transferred or associated to their proper client;

7) It was determined by Aderant executives to link all the missing contacts to only 2 clients (instead of their proper connections) thus crashing the system every time anyone tries to access the files of those 2 clients.

8) Almost 2 months in and we still do not have a bulk post tool.

9) Almost 2 months in and we still cannot run proper defendant reports.

10) All emails were transferred in as Word documents.

11) Every time one issue is fixed, another one is created.

12) Almost all of our daily tasks require multiple steps - Not very user friendly.

13) Users with similar names have their IDs mixed up.

14) The Summary page offers no vital information and is totally useless.

15) We still cannot mass merge form letters or bulk post data into customized screens.

16) The only "reminder" for "TO-DO" items is that the font turns red - no alarm, no pop up or anything.

17) The only way to print out work histories is to export into excel. The headers are the coding for the names in the screen rendering them almost completely useless. It does not include any personal data - not even their name. Review collected by and hosted on G2.com.

Easy to understand database structure. Does the fundamentals well (time, expenses, billing, etc.). Increased focus on mobility in the last few years. Review collected by and hosted on G2.com.

The newer applications suffer from slowness and performance issues. Not enough attention is paid to internal testing and QA. Review collected by and hosted on G2.com.

Almost everything is at your fingertip. This software allows most documents to be associated with the case. Review collected by and hosted on G2.com.

Does not allow for clients incoming emails and communication to have direct association. Review collected by and hosted on G2.com.

Aderant has a very easy to use timekeeping tools, and find your time tools that help you to keep track of time more efficiently . Review collected by and hosted on G2.com.

It could be slow at times, if you have too many programs open and computer is slow, as it is not web based application. Review collected by and hosted on G2.com.

Ability to search cases, documents from everyone in the firm, search for specific words in documents and billing Review collected by and hosted on G2.com.

No app (you can't use on your phone). Software can be laggy and buggy Review collected by and hosted on G2.com.

All data at your fingertips including a card file and information Review collected by and hosted on G2.com.

Emails connected in documents as it is very difficult to search Review collected by and hosted on G2.com.

It remembers your last search term. Otherwise there is nothing else to recommend this software. Review collected by and hosted on G2.com.

Slow, cumbersome and ugly. Poor browser compatibility. Review collected by and hosted on G2.com.

Aderant Expert is easy to use for keeping time throughout the day. Review collected by and hosted on G2.com.

Maybe I just don't know where this feature is located, but I wish Aderant Expert would let the user see when they started and stopped their time keeper. Sometime you'll get up to go for a coffee, or someone will stop by to chat, and you'll turn off your time without remembering to turn it on 5 or 10 minutes later when you're back at it. Sometimes when I'm working on something intensely I don't realise this has happened for an hour or so, so it's always a bit of a pain to accurately estimate how much time should have been recorded but wasn't. This would be much easier if Aderant Expert could show you when you last turned off your time keeper (ex: Bob stopped by at 2pm, he was there talking about baseball for ten minutes so then I got back to work at 2:10. It's 2:40 so the manual addition is half an hour). Review collected by and hosted on G2.com.

Easy to use, user friendly, great user navigation. Billing, timekeeping and quicklook are the menu options I use most often, they are easy to navigate and work very well. Especially for trying to find information quickly for a lawyer on the go or before motions/trials. Review collected by and hosted on G2.com.

sometimes the program is very slow. I also don't like that you have to close out a billing window to get into a quicklook window (closing out windows to navigate to other parts of the software. Review collected by and hosted on G2.com.

Aderant has good integration into a firm's daily use for document creation, time keeping and billing for multiple clients. The program makes data management an ease and has integration for users across several levels of the workplace. Most importantly it puts everything in one place that saves attorneys and paralegals time in timekeeping and billing. Review collected by and hosted on G2.com.

The program is a bit slow and needs improvement in processing data input from a large number of users on a network at one time. Review collected by and hosted on G2.com.

Easy of use and all the tools it has make it a great software for legal firms Review collected by and hosted on G2.com.

Cost of software and support are a little high Review collected by and hosted on G2.com.

Easy to navigate the application, easy to update information in the application as well. Review collected by and hosted on G2.com.

VERY slow, always takes quite a while to load and then search for the information I need. Review collected by and hosted on G2.com.

Customizations are easily migrated to newer version of the program without loosing usability. Flexibility of integrating reporting tools into the app shell. Review collected by and hosted on G2.com.

The user interface is sometime clunky and not overly useful. The importation tool needs to be updated to allow for more flexible data mapping and error catching and repair. The new business intake system needs to be a little more robust. Review collected by and hosted on G2.com.

It's easy to use. I like that you are able to release and unrelease the same day if there are changes to be made to time entry. I also like that you are able to search certain words if the client/matter number is not known.

I also like how you are able to look up past invoices and client balances. Review collected by and hosted on G2.com.

It's not that I "dislike" it, but a change needs to be made to the entry the next day, then additional steps need be taken in order to edit. i.e. looking up Time ID and retrieving the entry that way. If you could simply "unrelease" the next day, then it would save time. Review collected by and hosted on G2.com.

Our support staff use this software every day to track all their cases Review collected by and hosted on G2.com.

Inflexible, cumbersome and hard to use. It is not updated enough Review collected by and hosted on G2.com.

The ease of accessing the information I need when I need it as well as the ability to download it into and excel spreadsheet. Review collected by and hosted on G2.com.

The client name does not appear when you move through the various tabs of information. Review collected by and hosted on G2.com.

I really like that the bills are easy to process and that any changes that we make are here to stay. I love that with small tweaks the program can be modified ( windows, settings) to different personal needs. Review collected by and hosted on G2.com.

I don't like that there is a lot of manual steps to do example if client pays a Canadian currency bill with their US currency trust account. Another example would be that some of the reports are confusing and hard to understand quickly. Review collected by and hosted on G2.com.

Expert Time is great - easy to use and the time entry screen is pleasant. Clearview cubes are excellent for reporting. General Ledger has nightly balancing - makes month end a breeze. Quicklooks are very good method to quickly find information. Review collected by and hosted on G2.com.

Basic reports that come out of Appshell are hard to read and laborious to run. Report writer and Docudraft are difficult to use. No good method to burst reports. Review collected by and hosted on G2.com.

Core functionality of the classic framework Review collected by and hosted on G2.com.

DocuDraft and End user painter scripting. Debugging is a nightmare Review collected by and hosted on G2.com.

Fairly intuitive interfaces so training time is very reasonable. Review collected by and hosted on G2.com.

It seems very slow and there are quite a few bugs (Total Office and plugins). Review collected by and hosted on G2.com.

Organization of menus and items, ease of use, and display. It is nice having everything easily accessible and user friendly. Review collected by and hosted on G2.com.

Connection speed--it would be nice if everything ran faster and smoother. Review collected by and hosted on G2.com.

It's easy to use - I enjoy using the calendar view. Review collected by and hosted on G2.com.

The program freezes on occasion requiring a restart. Review collected by and hosted on G2.com.