Aderant Reviews

Easy to understand database structure. Does the fundamentals well (time, expenses, billing, etc.). Increased focus on mobility in the last few years.

The newer applications suffer from slowness and performance issues. Not enough attention is paid to internal testing and QA.

Aderant is headed in the right direction with the new "OnTheGo" applications and dashboards, but extensive testing is needed before rolling out new products to make sure they meet firm requirements and work as expected. Having staff members with advanced knowledge of SQL and the .Net framework will be very beneficial.

Implementing more efficient and effective financial processes. We've been able to introduce electronic and automated processes that once required significant manual intervention.

Absolutely nothing. I really wish there were 40 characters worth of positive feedback I could give, but unfortunately there aren't.

1) The inability to have multiple screens open simultaneously,

2) The "Comments" screen set up is horrible, with tiny font that is unable to enlarge and very difficult to read.

3) Fields from customized settlement screens do not merge properly in form letters.

4) We had to wait over a month to have the ability to sort defendants alphabetically. After we were able to see the names and not random numbers.

5) Myriad data was transferred incorrectly - tens of thousands of claim numbers were deleted from settlement screens making it impossible to run certain reports.

6) Some clients transferred over as both dead and alive; tens of thousands of contacts were not transferred or associated to their proper client;

7) It was determined by Aderant executives to link all the missing contacts to only 2 clients (instead of their proper connections) thus crashing the system every time anyone tries to access the files of those 2 clients.

8) Almost 2 months in and we still do not have a bulk post tool.

9) Almost 2 months in and we still cannot run proper defendant reports.

10) All emails were transferred in as Word documents.

11) Every time one issue is fixed, another one is created.

12) Almost all of our daily tasks require multiple steps - Not very user friendly.

13) Users with similar names have their IDs mixed up.

14) The Summary page offers no vital information and is totally useless.

15) We still cannot mass merge form letters or bulk post data into customized screens.

16) The only "reminder" for "TO-DO" items is that the font turns red - no alarm, no pop up or anything.

17) The only way to print out work histories is to export into excel. The headers are the coding for the names in the screen rendering them almost completely useless. It does not include any personal data - not even their name.

Don't do it! Maybe it would be better for smaller firms that have a type of law that each plaintiff has only one defendant - NOT MASS TORT. However for our department's purposes it is utterly useless.

After 2 months there have been no problems solved. Just created and compounded. New problems are appearing every day. Productivity and morale in our Department has hit an all-time low. Everyone is constantly angry and frustrated.

The old web-based interface before our installation of Aderant was "upgraded."

Everything is incredibly slow. The user interface is troublesome to use, unpredictable, inconsistent, and graphically hard to read and navigate. The elements on the screen don't respond to user input in real time, leading to errors. Choice lists are slow to appear, and selecting list items from the first few characters can be tough without switching constantly from the keyboard to the mouse and back to the keyboard -- lots of wasted input. Window maximizing/resizing behaves erratically, and on some screens, text input runs invisibly off the side of the screen. Users have minimal control over the appearance of the screen, and the as-supplied font face, size, and color is a chore to read -- maybe attractive to a designer but a real penance for a user. The tabs/ribbons with commands are not intuitive, are conceptually inconsistent ,and result in unpredictable consequences. Space on the screen is used inefficiently, leaving a lot of unusable screen real estate, and forcing a user to have to waste time scrolling and repositioning the insertion point. There is a lot of distracting screen animation (e.g., highlighting when the mouse pointer moves, color changes when you enter a field, puzzling color coding of fields). Overall, among the worst of my user experiences in 46 years as a power user.

I'm a practicing attorney. We use Aderant for time entry, billing, and accounting. I, personally, have realized no benefits; Aderant saps my productivity. My firm has realized some back end benefits (those functions apparently work), and when we went to Aderant in the first place, we had completely outgrown our prior time, billing, and accounting applications.

Easy to use, user friendly, great user navigation. Billing, timekeeping and quicklook are the menu options I use most often, they are easy to navigate and work very well. Especially for trying to find information quickly for a lawyer on the go or before motions/trials.

sometimes the program is very slow. I also don't like that you have to close out a billing window to get into a quicklook window (closing out windows to navigate to other parts of the software.

Aderant is very easy to use. The timekeeper (clock) option is great and the quicklook menu is also very helpful for finding information quickly. Users will need training in order to properly use the program and navigate to different menu options (so they will know which menu options they will need to use).

The business is moving from Aderant to Mattershpere, however, Aderant will still be used used for certain functions.

Aderant Expert is easy to use for keeping time throughout the day.

Maybe I just don't know where this feature is located, but I wish Aderant Expert would let the user see when they started and stopped their time keeper. Sometime you'll get up to go for a coffee, or someone will stop by to chat, and you'll turn off your time without remembering to turn it on 5 or 10 minutes later when you're back at it. Sometimes when I'm working on something intensely I don't realise this has happened for an hour or so, so it's always a bit of a pain to accurately estimate how much time should have been recorded but wasn't. This would be much easier if Aderant Expert could show you when you last turned off your time keeper (ex: Bob stopped by at 2pm, he was there talking about baseball for ten minutes so then I got back to work at 2:10. It's 2:40 so the manual addition is half an hour).

It is pretty good, but in 5 years I'm not sure I've seen significant improvements in Aderant Expert. Maybe we just haven't upgraded.

We use Aderant Expert to keep track of the amount of billable time. I find it significantly more efficient and accurate than manually recording time on a piece of paper.

Aderant has good integration into a firm's daily use for document creation, time keeping and billing for multiple clients. The program makes data management an ease and has integration for users across several levels of the workplace. Most importantly it puts everything in one place that saves attorneys and paralegals time in timekeeping and billing.

The program is a bit slow and needs improvement in processing data input from a large number of users on a network at one time.

Aderant needs several hours of training for new users.

Aderant efficiently solves the monotonous task of time keeping and billing for a firm among all of its employees. The program has saved us hundreds of hours on these tasks that we can now use in more productive ways.

Customizations are easily migrated to newer version of the program without loosing usability. Flexibility of integrating reporting tools into the app shell.

The user interface is sometime clunky and not overly useful. The importation tool needs to be updated to allow for more flexible data mapping and error catching and repair. The new business intake system needs to be a little more robust.

Aderant offers a series of viable and constantly improving software. They are constantly improving by adding new features and have a very good support team to assist with any questions. Look at their future road map to get an idea of where the software package is heading.

Reporting.

It's easy to use. I like that you are able to release and unrelease the same day if there are changes to be made to time entry. I also like that you are able to search certain words if the client/matter number is not known.

I also like how you are able to look up past invoices and client balances.

It's not that I "dislike" it, but a change needs to be made to the entry the next day, then additional steps need be taken in order to edit. i.e. looking up Time ID and retrieving the entry that way. If you could simply "unrelease" the next day, then it would save time.

The tool is used for Attorney Time Keeping/Billing Purposes. We're solving the problem of having time unaccounted for. The benefits of using this software is your able to see copies of all invoices, A/R, date that the Client/Matter was opened and is it is still active.

Aderant has a very easy to use timekeeping tools, and find your time tools that help you to keep track of time more efficiently .

It could be slow at times, if you have too many programs open and computer is slow, as it is not web based application.

Aderant helps us to process out Expenses more efficiently. Where instead of sending lose receipts to accounting, they are entered to the system by support staff and accounting only reviews and approves the entered expenses.

It remembers your last search term. Otherwise there is nothing else to recommend this software.

Slow, cumbersome and ugly. Poor browser compatibility.

We use it for resource management and skill passports. At least that was the theory.

Easy of use and all the tools it has make it a great software for legal firms

Cost of software and support are a little high

Aderant is a great case management software and as well as billing software. Keeps all our files togther in one database easy to manage and work on. Also integrates great with Microsoft Word and Outlook.

The ease of accessing the information I need when I need it as well as the ability to download it into and excel spreadsheet.

The client name does not appear when you move through the various tabs of information.

I have used 3-4 other software programs at different law firms and Aderant is by far the best!

It's ideal for providing the accounting for attorney fee affidavits. It also provide a way to quickly look up a client's trust balance, outstanding balances for fees/costs as well as current WIP.

I really like that the bills are easy to process and that any changes that we make are here to stay. I love that with small tweaks the program can be modified ( windows, settings) to different personal needs.

I don't like that there is a lot of manual steps to do example if client pays a Canadian currency bill with their US currency trust account. Another example would be that some of the reports are confusing and hard to understand quickly.

Easier report interface

Better functions for multiple currency

n/a

Easy to navigate the application, easy to update information in the application as well.

VERY slow, always takes quite a while to load and then search for the information I need.

Updating or deleting time entry information for attorneys. It is easy for anyone to navigate this application, though it is a very slow processing product.

Ability to search cases, documents from everyone in the firm, search for specific words in documents and billing

No app (you can't use on your phone). Software can be laggy and buggy

Billing at defense firm. Drafting and saving letters, documents, and emails. Allows you to organize all your billing and documents from each case in one place very clearly.

Core functionality of the classic framework

DocuDraft and End user painter scripting. Debugging is a nightmare

Time & Billing

Expert Time is great - easy to use and the time entry screen is pleasant. Clearview cubes are excellent for reporting. General Ledger has nightly balancing - makes month end a breeze. Quicklooks are very good method to quickly find information.

Basic reports that come out of Appshell are hard to read and laborious to run. Report writer and Docudraft are difficult to use. No good method to burst reports.

Great system with most legal software needs wrapped up in single package.

Fairly intuitive interfaces so training time is very reasonable.

It seems very slow and there are quite a few bugs (Total Office and plugins).

Consider how distributed your network is. Do you have branch offices? You will need citrix.

Case management

All data at your fingertips including a card file and information

Emails connected in documents as it is very difficult to search

The search for for emails is the most difficult

Entire case information in system all at your fingertips

Organization of menus and items, ease of use, and display. It is nice having everything easily accessible and user friendly.

Connection speed--it would be nice if everything ran faster and smoother.

Connection speed could be better.

Not applicable.

Almost everything is at your fingertip. This software allows most documents to be associated with the case.

Does not allow for clients incoming emails and communication to have direct association.

Try Mycase

Case management

Our support staff use this software every day to track all their cases

Inflexible, cumbersome and hard to use. It is not updated enough

With this product? It needs to be upgraded and more user friendly

It's easy to use - I enjoy using the calendar view.

The program freezes on occasion requiring a restart.

It's user friendly and helpful to see the time in calendar view