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Amberlo

By Amberlo

4.8 out of 5 stars
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Amberlo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Amberlo, highlighting its intuitive interface and seamless navigation for efficient management. (17 mentions)
Users value the effective case tracking features of Amberlo, enhancing workflow and team collaboration in law firms. (16 mentions)
Users appreciate the efficiency of Amberlo, which enhances timekeeping and invoicing processes in their law firms. (15 mentions)
Users appreciate the intuitive task management of Amberlo, enhancing efficiency and streamlining legal workflows effectively. (13 mentions)
Users appreciate the effective tracking capabilities of Amberlo, enhancing case processes and improving overall efficiency. (13 mentions)
Users find Amberlo to be incredibly intuitive, enhancing efficiency and providing a seamless user experience in legal practice. (12 mentions)
Users praise the quick and proactive customer support of Amberlo, enhancing their overall experience and efficiency. (10 mentions)
Users report usability issues with Amberlo, noting challenges in encouraging staff and navigating filters effectively. (5 mentions)
Users find the poor usability of Amberlo frustrating, citing an unintuitive interface and cumbersome data entry processes. (4 mentions)
Users report slow performance in Amberlo, particularly when handling large volumes of documents, causing workflow interruptions. (4 mentions)
Users face integration issues with Amberlo, complicating connections to essential platforms and features for smoother operations. (3 mentions)
Users often highlight the missing features in Amberlo, such as integration with AML/KYC and task prioritization. (3 mentions)
Users face inefficient data management issues, like unreliable database searches and cumbersome report generation processes. (2 mentions)

Top Pros or Advantages of Amberlo

1. Ease of Use
Users appreciate the ease of use of Amberlo, highlighting its intuitive interface and seamless navigation for efficient management.
See 17 mentions

See Related User Reviews

VN

Vusa N.

Small-Business (50 or fewer emp.)

5.0/5

"Easy time tracking , Speedy Invoices and Responsive Team"

What do you like about Amberlo?

The mostWhat we like best about Amberlo is its ability to streamline the administrative process of timekeeping and invoicing, which is crucial for a l

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Good case management software"

What do you like about Amberlo?

Amberlo has a very user-friendly interface and is easy to use and intuitive.

2. Case Management
Users value the effective case tracking features of Amberlo, enhancing workflow and team collaboration in law firms.
See 16 mentions

See Related User Reviews

Paweł C.
PC

Paweł C.

Small-Business (50 or fewer emp.)

5.0/5

"Amberlo helps to organize the work of the law firm and control time of employee"

What do you like about Amberlo?

Amberlo has all the essentials functions for running our small law firm. It’s very effective in tracking documents and case processes across team. Ver

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"I recommend Amberlo to lawyers"

What do you like about Amberlo?

I recommend Amberlo to lawyers because it's very useful in lawyer's work. Program makes it easier to conduct cases and settle accounts.

3. Efficiency
Users appreciate the efficiency of Amberlo, which enhances timekeeping and invoicing processes in their law firms.
See 15 mentions

See Related User Reviews

VN

Vusa N.

Small-Business (50 or fewer emp.)

5.0/5

"Easy time tracking , Speedy Invoices and Responsive Team"

What do you like about Amberlo?

The mostWhat we like best about Amberlo is its ability to streamline the administrative process of timekeeping and invoicing, which is crucial for a l

Krzysztof W.
KW

Krzysztof W.

Small-Business (50 or fewer emp.)

5.0/5

"A highly useful tool for lawyers"

What do you like about Amberlo?

Amberlo offers an excellent time tracking module integrated with reporting and invoicing features. Once implemented, it becomes difficult to do withou

4. Task Management
Users appreciate the intuitive task management of Amberlo, enhancing efficiency and streamlining legal workflows effectively.
See 13 mentions

See Related User Reviews

MS

Michał S.

Small-Business (50 or fewer emp.)

5.0/5

"An efficient tool for everyday management of a law firm"

What do you like about Amberlo?

Amberlo is an excellent tool that enables both the planning of a law firm's work and the management of billing for completed activities – for internal

II

Irena I.

Small-Business (50 or fewer emp.)

4.5/5

"A great improvement of our legal case management."

What do you like about Amberlo?

We have been using Amberlo for several years now, and it has significantly streamlined our legal case management with clear processes. The automated t

5. Tracking
Users appreciate the effective tracking capabilities of Amberlo, enhancing case processes and improving overall efficiency.
See 13 mentions

See Related User Reviews

Paweł C.
PC

Paweł C.

Small-Business (50 or fewer emp.)

5.0/5

"Amberlo helps to organize the work of the law firm and control time of employee"

What do you like about Amberlo?

Amberlo has all the essentials functions for running our small law firm. It’s very effective in tracking documents and case processes across team. Ver

Krzysztof W.
KW

Krzysztof W.

Small-Business (50 or fewer emp.)

5.0/5

"A highly useful tool for lawyers"

What do you like about Amberlo?

Amberlo offers an excellent time tracking module integrated with reporting and invoicing features. Once implemented, it becomes difficult to do withou

6. Intuitive
Users find Amberlo to be incredibly intuitive, enhancing efficiency and providing a seamless user experience in legal practice.
See 12 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Good case management software"

What do you like about Amberlo?

Amberlo has a very user-friendly interface and is easy to use and intuitive.

Agata B.
AB

Agata B.

Small-Business (50 or fewer emp.)

4.0/5

"I recommend Amberlo for small law firms"

What do you like about Amberlo?

The system combines case management, client management, and billing functions in one place, offering an intuitive interface, easy time tracking, autom

7. Customer Support
Users praise the quick and proactive customer support of Amberlo, enhancing their overall experience and efficiency.
See 10 mentions

See Related User Reviews

VN

Vusa N.

Small-Business (50 or fewer emp.)

5.0/5

"Easy time tracking , Speedy Invoices and Responsive Team"

What do you like about Amberlo?

The mostWhat we like best about Amberlo is its ability to streamline the administrative process of timekeeping and invoicing, which is crucial for a l

Krzysztof W.
KW

Krzysztof W.

Small-Business (50 or fewer emp.)

5.0/5

"A highly useful tool for lawyers"

What do you like about Amberlo?

Amberlo offers an excellent time tracking module integrated with reporting and invoicing features. Once implemented, it becomes difficult to do withou

Top Cons or Disadvantages of Amberlo

1. Usability Issues
Users report usability issues with Amberlo, noting challenges in encouraging staff and navigating filters effectively.
See 5 mentions

See Related User Reviews

PC

Primi C.

Small-Business (50 or fewer emp.)

5.0/5

"The Amberlo experience has eased our control over our processes and documents."

What do you dislike about Amberlo?

Staff need to be encouraged to use the system for maximum effect. Becuase it is new, staff are reluctant to use it as well as it being a gatekeeper of

Elżbieta J.
EJ

Elżbieta J.

Mid-Market (51-1000 emp.)

5.0/5

"Recommends the amberlo programme"

What do you dislike about Amberlo?

It could have been cheaper. The filters, when changing view to Table mode, could also be more concise and easy to choose.

2. Poor Usability
Users find the poor usability of Amberlo frustrating, citing an unintuitive interface and cumbersome data entry processes.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"I recommend Amberlo to lawyers"

What do you dislike about Amberlo?

Unintuitive connection of tasks and activities.

MS

Michał S.

Small-Business (50 or fewer emp.)

5.0/5

"An efficient tool for everyday management of a law firm"

What do you dislike about Amberlo?

The platform's interface is somewhat unintuitive – the data entry process could be a bit more streamlined.

3. Slow Performance
Users report slow performance in Amberlo, particularly when handling large volumes of documents, causing workflow interruptions.
See 4 mentions

See Related User Reviews

Paweł G.
PG

Paweł G.

Small-Business (50 or fewer emp.)

4.5/5

"Amberlo greatly simplifies our law firm's daily operations!"

What do you dislike about Amberlo?

While our overall experience with Amberlo is very positive, the mobile app could be slightly improved for better performance on-the-go. The invoicing

PC

Primi C.

Small-Business (50 or fewer emp.)

5.0/5

"The Amberlo experience has eased our control over our processes and documents."

What do you dislike about Amberlo?

Staff need to be encouraged to use the system for maximum effect. Becuase it is new, staff are reluctant to use it as well as it being a gatekeeper of

4. Integration Issues
Users face integration issues with Amberlo, complicating connections to essential platforms and features for smoother operations.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effective and compresehensive law firm management solution"

What do you dislike about Amberlo?

Integration with MS365 requires additional effort

Agata B.
AB

Agata B.

Small-Business (50 or fewer emp.)

4.0/5

"I recommend Amberlo for small law firms"

What do you dislike about Amberlo?

What I miss is an integration with a booking system for the clients with a calendar. Further, sometimes the system does not allow to register time s

5. Missing Features
Users often highlight the missing features in Amberlo, such as integration with AML/KYC and task prioritization.
See 3 mentions

See Related User Reviews

Viljar K.
VK

Viljar K.

Small-Business (50 or fewer emp.)

5.0/5

"The Most User-Friendly Legal Practice Management Solution"

What do you dislike about Amberlo?

While Amberlo is an excellent platform, I do find myself missing a dedicated module for AML/KYC and sanctions checks, which are crucial for compliance

II

Irena I.

Small-Business (50 or fewer emp.)

4.5/5

"A great improvement of our legal case management."

What do you dislike about Amberlo?

The mobile application could have more features. Reports could be more adjustable with the graphic info.

6. Inefficient Data Management
Users face inefficient data management issues, like unreliable database searches and cumbersome report generation processes.
See 2 mentions

See Related User Reviews

PC

Primi C.

Small-Business (50 or fewer emp.)

5.0/5

"The Amberlo experience has eased our control over our processes and documents."

What do you dislike about Amberlo?

Staff need to be encouraged to use the system for maximum effect. Becuase it is new, staff are reluctant to use it as well as it being a gatekeeper of

MP

Marcin P.

Small-Business (50 or fewer emp.)

5.0/5

"great help for organizing work in a law firm"

What do you dislike about Amberlo?

the datebase of customers/opponents/institutions sometimes does not find the already saved names, etc.

Amberlo Reviews (55)

Reviews

Amberlo Reviews (55)

4.8
55 reviews
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G2 reviews are authentic and verified.
Wiktoria C.
WC
Doradca Podatkowy
Small-Business (50 or fewer emp.)
"Amberlo – a modern and convenient tool that streamlines daily work"
What do you like best about Amberlo?

Amberlo stands out with a very intuitive and clear interface, making daily work simpler and more organized. The program facilitates the management of cases and documents, allowing everything to be quickly found and conveniently organized. A major advantage is that the most important functions, such as the calendar, client management, invoicing, and time tracking, are available in one place. In practice, this saves a lot of time, especially thanks to automations like quick invoice issuance or automatic time calculation. The professional and fast customer service, which responds efficiently and helps solve any problems, is also commendable. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

Although Amberlo meets my expectations and I generally find it very easy to use, there are a few minor elements that could be refined in the future. At times, one would wish for some functions to load a bit faster, especially with a larger amount of data. It would also be useful to have a few additional options for customizing views, which would allow for even better adaptation of the program to one's own work style. However, these are rather minor suggestions than actual drawbacks, as the system operates stably on a daily basis and fulfills its role without any reservations. Review collected by and hosted on G2.com.

RJ
Office manager
Small-Business (50 or fewer emp.)
"Amberlo simplifies the parts of legal work that are usually a headache"
What do you like best about Amberlo?

Amberlo’s billing system is one of its strongest features – it’s intuitive, flexible, and helps ensure that no billable work is lost. Time tracking is seamlessly integrated into our workflow, making it easy to log hours as we go and later generate accurate, transparent invoices. We especially appreciate how customizable the invoicing is – from specifying services to including detailed descriptions and time entries, it allows us to clearly show the value of our work to clients. That transparency has strengthened client trust and reduced billing-related misunderstandings. Beyond billing, Amberlo offers a rich set of tools – from task and document management to contact tracking – all in one place, which makes running a legal practice much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

Daily two-factor authentication can feel a bit repetitive. It’s a minor inconvenience, but over time it adds up. Review collected by and hosted on G2.com.

Elżbieta J.
EJ
Radca prawny
Mid-Market (51-1000 emp.)
"Recommends the amberlo programme"
What do you like best about Amberlo?

Amberlo is a very practical and intuitive software for running and organising work in our legal office. We have been using it for 3 years and really appreciate how it has automated and simplified our work. Particularly useful is the ability to store documentation, record correspondence with synchronisation with the calendar, which improves planning and monitoring of litigation deadlines. The programme is easy to use at the same time as the extensive functionality it offers. Using Amberlo, we can be sure that our data is safe and technical support is always at our disposal. We sincerely recommend Amberlo for any law firm or company. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

It could have been cheaper. The filters, when changing view to Table mode, could also be more concise and easy to choose. Review collected by and hosted on G2.com.

Dominika B.
DB
Administrator
Small-Business (50 or fewer emp.)
"Amberlo – a comprehensive tool for managing a law firm."
What do you like best about Amberlo?

What I like most about Amberlo is its transparency and comprehensiveness – the system combines case management, client management, and billing functions in one place, offering an intuitive interface, easy time tracking, automatic invoicing, and secure data storage compliant with GDPR. An additional advantage is the ability to work remotely thanks to the mobile app and the flexibility to customize the system to the needs of the law firm. The professional technical support and continuous development of the platform also make a great impression, making Amberlo genuinely improve the daily work of a lawyer. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

In short: Amberlo sometimes lacks deeper workflow customization, more advanced integrations (e.g., with Polish accounting systems), and the reporting module could be more comprehensive; for very small law firms, the price may be noticeably high relative to their needs. Review collected by and hosted on G2.com.

Agata B.
AB
radca prawny
Small-Business (50 or fewer emp.)
"I recommend Amberlo for small law firms"
What do you like best about Amberlo?

The system combines case management, client management, and billing functions in one place, offering an intuitive interface, easy time tracking, automatic invoicing, and secure data storage compliant with GDPR. It is intuitive and easy to navigate.

I like the automatic notifications that is sent to the clients when they are late with payments. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

What I miss is an integration with a booking system for the clients with a calendar.

Further, sometimes the system does not allow to register time spend at the court hearing when the entry in the calendar is automatic from the court system.

What is more, I would love to see the system (colours, etc.) for prioritising of tasks - that would make it easier to indicate to my team what I like them to do first. Review collected by and hosted on G2.com.

Kamila T.
KT
Pracownik administracyjno - biurowy
Small-Business (50 or fewer emp.)
"A very simple program that facilitates work in the Office"
What do you like best about Amberlo?

The Amberlo program greatly facilitates and organizes work in the law firm. Thanks to it, you can manage cases, create new cases. You can create events, register appointments and tasks for each day. You can very easily register outgoing and incoming mail. I use this program every day. You can very easily edit appointments. This streamlines operations in the law firm. We often plan our own tasks by entering them into the Amberlo Calendar. It is very easy to search for cases by entering a specific reference number, surname, or locality. The Amberlo program is the best program we have had the opportunity to know so far. You can create notifications that come to your email in very important matters. Thanks to this, our work is much more efficient. The Amberlo program is very intuitive. It is a very important convenience for us. The system is extremely clear and straightforward. The Amberlo program is a very practical tool. I highly recommend this program. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

Everything is working correctly. Some people have pointed out that they have to log in each time with a one-time code. Review collected by and hosted on G2.com.

Paweł G.
PG
Radca prawny / Wspólnik
Small-Business (50 or fewer emp.)
"Amberlo greatly simplifies our law firm's daily operations!"
What do you like best about Amberlo?

Amberlo is very intuitive and easy to use, which significantly improves our law firm's efficiency. The system is excellent for time tracking, internal task monitoring, as well as presenting clear and professional reports to our clients. Additionally, Amberlo's customer support is extremely helpful and responsive whenever we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

While our overall experience with Amberlo is very positive, the mobile app could be slightly improved for better performance on-the-go. The invoicing module also needs to be more user-friendly and intuitive. However, this is a minor issue compared to the substantial benefits it provides. Review collected by and hosted on G2.com.

Monika O.
MO
Head of Department
Small-Business (50 or fewer emp.)
"Amberlo is an excellent legal practice management tool."
What do you like best about Amberlo?

Amberlo is an excellent legal practice management tool. Its clear interface makes case tracking and document management effortless. Automated reminders and reporting features save time and reduce errors. Data security is top-notch, and the responsive support team ensures smooth implementation. Overall, Amberlo provides great value and efficiency for any law firm. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

When handling a very large volume of documents, Amberlo can sometimes freeze, causing delays and interruptions in workflow. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Small-Business (50 or fewer emp.)
"Our First Choice"
What do you like best about Amberlo?

We have been using Amberlo since the beginning of our journey as a newly founded law firm and it was our leading choice. We have been it using for a few months and the experience has been very positive. The platform is intuitive, modern and well adapted to day-to-day legal needs.

One of the highlights is the centralised control panel, which gives us an overall vision of the company’s statistics.

The time tracking and invoicing functionality is also excellent - you can easily record hours and generate detailed invoices for clients.

Another plus point is the technical support, Brigita is always reachable and answers very quickly to our requests. The team seems genuinely concerned about improving the system based on user feedback and requests.

Overall, Amberlo is a robust and reliable solution for firms looking for organisation, productivity and a more strategic vision of the legal business. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

It would be interesting if the system offered a more user-friendly and enjoyable mode of visualising our contacts, as well as a faster and more effective way to generate reports for time reviewing.

The filters, when changing view to Table mode, could also be more concise and easy to choose. Review collected by and hosted on G2.com.

Vykintas V.
VV
Tax partner
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly and Intuitive Platform"
What do you like best about Amberlo?

Amberlo is very user friendly, intuitive, it is easy to start using it and find relevant info. Review collected by and hosted on G2.com.

What do you dislike about Amberlo?

To us it has too many features and we don't even use of all them, but I guess it is an advantage to some other users. Review collected by and hosted on G2.com.