The G2 on PracticePanther

PracticePanther Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of PracticePanther, highlighting its simple navigation and quick setup process. (12 mentions)

Users rave about the incredible customer support of PracticePanther, always prompt and helpful with any issues. (8 mentions)

Users appreciate the time-saving billing and client management features of PracticePanther, enhancing overall productivity and organization. (7 mentions)

Users value the efficiency of billing management with PracticePanther, streamlining payments and saving valuable time. (6 mentions)

Users value the organization features in PracticePanther, simplifying client management and enhancing overall efficiency. (5 mentions)

Users find the document management features of PracticePanther to be user-friendly and well-organized for law firms. (3 mentions)

Users appreciate the ease of use and seamless integration of PracticePanther, making management effortless and efficient. (3 mentions)

Users experience billing issues with confusing setups and unhonored discounts affecting their overall satisfaction. (3 mentions)

Users occasionally face app crashes that disrupt their workflow and lead to frustrations during use. (1 mentions)

Users find the app to be difficult to learn, leading to infrequent usage and frustration. (1 mentions)

Users find PracticePanther to be expensive for smaller firms, and some features require a learning curve. (1 mentions)

Users report occasional functionality issues with the timer resetting to zero, impacting their experience with PracticePanther. (1 mentions)

Users find the mobile version difficult to navigate, making it cumbersome and less appealing for regular use. (1 mentions)

Top Pros or Advantages of PracticePanther

1. Ease of Use

Users appreciate the ease of use of PracticePanther, highlighting its simple navigation and quick setup process.

See 12 mentions

See Related User Reviews

Dayrell S.

Small-Business (50 or fewer emp.)

5.0/5

"PracticePanther has revolutionized our Law Firm"

What do you like about PracticePanther?

It is easy to use/train on and handles everything we need to do in our Practice from billing, to scheduling, to document tracking. Incredible customer

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use timekeeping service"

What do you like about PracticePanther?

I like its integration into the webrowser for ease of use. It is very easy to enter and update time. The agenda calendar setting is also useful I find

2. Customer Support

Users rave about the incredible customer support of PracticePanther, always prompt and helpful with any issues.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive navigation and automated templates YOU can design are helpful"

What do you like about PracticePanther?

The ability to manage bililng and receive payments via PantherPayments save time and collects on revenue. The ability to have a client portal for doc

Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you like about PracticePanther?

Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman

3. Features

Users appreciate the time-saving billing and client management features of PracticePanther, enhancing overall productivity and organization.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive navigation and automated templates YOU can design are helpful"

What do you like about PracticePanther?

The ability to manage bililng and receive payments via PantherPayments save time and collects on revenue. The ability to have a client portal for doc

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Game Changer"

What do you like about PracticePanther?

“PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all

4. Billing Ease

Users value the efficiency of billing management with PracticePanther, streamlining payments and saving valuable time.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive navigation and automated templates YOU can design are helpful"

What do you like about PracticePanther?

The ability to manage bililng and receive payments via PantherPayments save time and collects on revenue. The ability to have a client portal for doc

Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you like about PracticePanther?

Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman

5. Organization

Users value the organization features in PracticePanther, simplifying client management and enhancing overall efficiency.

See 5 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive navigation and automated templates YOU can design are helpful"

What do you like about PracticePanther?

The ability to manage bililng and receive payments via PantherPayments save time and collects on revenue. The ability to have a client portal for doc

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"So easy to use"

What do you like about PracticePanther?

Everything is intuitive and easy to navigate. It feels simple but still has all of the features that our firm needs. We've saved so much time since we

6. Document Management

Users find the document management features of PracticePanther to be user-friendly and well-organized for law firms.

See 3 mentions

See Related User Reviews

Dayrell S.

Small-Business (50 or fewer emp.)

5.0/5

"PracticePanther has revolutionized our Law Firm"

What do you like about PracticePanther?

It is easy to use/train on and handles everything we need to do in our Practice from billing, to scheduling, to document tracking. Incredible customer

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Game Changer"

What do you like about PracticePanther?

“PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all

7. Practice Management

Users appreciate the ease of use and seamless integration of PracticePanther, making management effortless and efficient.

See 3 mentions

See Related User Reviews

Joy G.

Small-Business (50 or fewer emp.)

5.0/5

"We are a small Legal Firm who wanted a simple and efficient software to handle our practice."

What do you like about PracticePanther?

Practice Panther is so easy to use and addresses all critical areas needed by our practice.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ease of use"

What do you like about PracticePanther?

The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we wer

Top Cons or Disadvantages of PracticePanther

1. Billing Issues

Users experience billing issues with confusing setups and unhonored discounts affecting their overall satisfaction.

See 3 mentions

See Related User Reviews

Elizabeth C.

Small-Business (50 or fewer emp.)

4.5/5

"great product and super helpful customer service."

What do you dislike about PracticePanther?

I dont like that people can over pay into the operating account when paying on an invoice.

Maria H.

Small-Business (50 or fewer emp.)

5.0/5

"Practice Panther has changed our lives for the better!"

What do you dislike about PracticePanther?

PP doesn't have too many downsides in my opinion- our billing was a little bit convuluted to get set up, but now it's easy peasy.

2. App Crashes

Users occasionally face app crashes that disrupt their workflow and lead to frustrations during use.

See 1 mentions

See Related User Reviews

Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you dislike about PracticePanther?

After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app.

3. Difficult Learning

Users find the app to be difficult to learn, leading to infrequent usage and frustration.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use timekeeping service"

What do you dislike about PracticePanther?

I rarely use the app because it is more cumbersome.

4. Expensive

Users find PracticePanther to be expensive for smaller firms, and some features require a learning curve.

See 1 mentions

See Related User Reviews

Christina M.

Small-Business (50 or fewer emp.)

4.5/5

"Simple and Convenient Legal Management Software"

What do you dislike about PracticePanther?

PracticePanther can be expensive for smaller firms, and some features take time to learn.

5. Functionality Issues

Users report occasional functionality issues with the timer resetting to zero, impacting their experience with PracticePanther.

See 1 mentions

See Related User Reviews

Susan G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy and Helpful 😃"

What do you dislike about PracticePanther?

After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app.

6. Usability Issues

Users find the mobile version difficult to navigate, making it cumbersome and less appealing for regular use.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use timekeeping service"

What do you dislike about PracticePanther?

I rarely use the app because it is more cumbersome.

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Susan G.

Owner

Small-Business (50 or fewer emp.)

10/29/2025

"Easy and Helpful 😃"

5/5

What do you like best about PracticePanther?

Practice Panther is super simple to use, and if I do ever have an issue, the customer support is easily contacted and always helpful. As a one woman shop, I am on the system every day, whether it be for the timer, billing, matter setup, or client contacts. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

After using the system for almost 10 years, I have not found a huge downside. Occasionally, the timer will rest itself back to zero on the app. Review collected by and hosted on G2.com.

Maria Jose C.

Administrative assistant

Small-Business (50 or fewer emp.)

1/22/2025

"Excellent platform"

5/5

What do you like best about PracticePanther?

Good platform for working as a law firm. Everything is well-organized, and it is very user-friendly. It’s easy to learn, making it a great option for new employees. The system is simple to navigate and offers many features to manage everything in the best possible way. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

I don’t have many negative things to say; I would just like the tasks to be better organized. Sometimes, certain tasks end up at the bottom of the list, even when sorted by date, which makes it harder to clearly see the pending tasks. But that’s the only recommendation I have. Review collected by and hosted on G2.com.

What problems is PracticePanther solving and how is that benefiting you?

I don't see it as a problem. It helps me a lot to keep my tasks organized as a lawyer's administrative assistant. I can easily see what I have pending, and the ways to contact clients are super easy to access. I can leave notes that the entire office can have at hand. Everything is very accessible. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

4/15/2025

"Game Changer"

5/5

What do you like best about PracticePanther?

“PracticePanther is great. Designed for just about anyone to be able to learn pretty easily. Time tracking, bulk invoicing, document creation, and all that can be done in a few steps so really intuitive in that regard. Also integrates with outlook and your calendar so limits the need to switch between a lot of systems for case management and client communication.” Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

So far, it’s great. No issues yet. We shall see. Review collected by and hosted on G2.com.

What problems is PracticePanther solving and how is that benefiting you?

Dayrell S.

Owner, Attorney

Small-Business (50 or fewer emp.)

4/2/2025

"PracticePanther has revolutionized our Law Firm"

5/5

What do you like best about PracticePanther?

It is easy to use/train on and handles everything we need to do in our Practice from billing, to scheduling, to document tracking. Incredible customer support. Very reasonable pricing for all that it does. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

No downsides. Any slight hiccups we've had were corrected immediately after contacting customer report. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

3/19/2025

"Ease of use"

5/5

What do you like best about PracticePanther?

The customer success team made setting up the software simple, guiding us through the process smoothly. It’s easy to use and quick to learn, so we were up and running in no time. After trying and having bad experiences with other law practice management solutions, I’m glad we found PracticePanther. I highly recommend the product. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

It has all the tools I need so I can’t complain about anything really. Review collected by and hosted on G2.com.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

4/2/2025

"Saves me time and it's easy to use"

5/5

What do you like best about PracticePanther?

PracticePanther is super easy to use and saves me tons of time at our law firm. Love how I can just access all client and case data with up to date billing and payment statuses in the same place. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

There isn't anything I dislike about it. I've been able to figure the software out easily either through their support team or articles online so it's all very easy to use. Review collected by and hosted on G2.com.

Paula P.

Owner

Facilities Services

Small-Business (50 or fewer emp.)

3/19/2025

"Highly recommend PracticePanther"

5/5

What do you like best about PracticePanther?

We like how it's a comprehensive solution that offers everything we need for a good price. Support is also fast and friendly. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

Nothing comes to mind - we're very happy with our experience. Have been a customer for 4+ years. Review collected by and hosted on G2.com.

Christina M.

Senior Associate

Law Practice

Small-Business (50 or fewer emp.)

1/31/2025

"Simple and Convenient Legal Management Software"

4.5/5

What do you like best about PracticePanther?

PracticePanther is easy to use and helps lawyers stay organized with billing, case management, and client communication. It also works online, so you can access it from anywhere. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

PracticePanther can be expensive for smaller firms, and some features take time to learn. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

5/18/2024

"Intuitive navigation and automated templates YOU can design are helpful"

5/5

What do you like best about PracticePanther?

The ability to manage bililng and receive payments via PantherPayments save time and collects on revenue. The ability to have a client portal for document sharing is useful. Every week it seems I am learning something new about Practice Panther --- the "relationships" tab is helping me in the personal injury realm to keep track of my client's doctors and billers. It is an incredible resource for keeping prospects and referrals organized as well! Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

Sometimes slow in loading since it is cloud based Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

3/20/2025

"So easy to use"

5/5

What do you like best about PracticePanther?

Everything is intuitive and easy to navigate. It feels simple but still has all of the features that our firm needs. We've saved so much time since we switched platforms. Support is really fast and helpful when needed too. Review collected by and hosted on G2.com.

What do you dislike about PracticePanther?

Nothing comes to mind yet, our experience has been pretty positive so far. Review collected by and hosted on G2.com.