PCLaw® Reviews & Product Details

PCLaw® Overview

What is PCLaw®?

PCLaw® takes the headaches out of running the business of law with software that enables firms to easily manage matters; track time, expenses, calendar appointments and tasks; bill and collect payment from clients; pay vendors; reconcile bank statements; and manage trust accounts-all from a single source.

PCLaw® Details
Website
Product Description

PCLaw® takes the headaches out of running the business of law with software that enables firms to easily manage matters; track time, expenses, calendar appointments and tasks; bill and collect payment from clients; pay vendors; reconcile bank statements; and manage trust accounts-all from a single source.


Seller Details
Seller
LexisNexis
Company Website
HQ Location
New York, NY
Twitter
@NexisSolutions
1,389 Twitter followers
LinkedIn® Page
www.linkedin.com
208 employees on LinkedIn®
Description

LexisNexis Legal & Professional is a global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world.

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PCLaw® Reviews

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is very good for accounting, has a passable timekeeping system. Review collected by and hosted on G2.com.

What do you dislike?

Very clunky. Laggy when the database is large. You can't leave it open overnight as it disconnects from the server with backup. Interface is slow. Very little is automated. The bills it generates are so obtuse that clients always call asking what do the bills even mean. I have to create summaries in MS Word. Correcting spelling errors in disbursement entries in a very slow process. If I put in the wrong hourly rate (ie, my hourly rate for a legal aid file or a discounted hourly rate file), I have to manually change each and every entry which is an extremely slow process. I can't make custom forms without getting admin privileges from the firm. It has been inordinately difficult to do such things as remove a "total tax" line from the template bill when the "total tax" line doesn't even set out all of the tax (it sets out GST only instead of combined GST and PST). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't use PC Law Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm a lawyer so I need timekeeping and trust accounting software. PC Law is very good with trust accounting. Not very good with timekeeping. Since I do mostly timekeeping because I am not the owner of the firm I don't get much in terms of benefits. Review collected by and hosted on G2.com.

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Lawyer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I am familiar with it. For basic needs it generally works kinda ... Review collected by and hosted on G2.com.

What do you dislike?

This software is about 10 years behind in terms of user interface. Very little control over colors, font sizing, you name it. They want you to pay a mountain of money for the annual tech support. Today, (April 3, 2020) I called tech support. I waited 20 minutes to be connected to someone in an Off Shore call centre only to be unable to speak with them as the transmission was virtually non existent ... so I sent an email with my problem nicely laid out. I need to switch the software from old computer to new computer ... sounds easy ... Its NOT !!!! The email bounced back ... said to call the support line (see above). There is just no reason to buy / use this product. everyone who is using other legal accounting software seems very happy with all aspects of their new product after using Grandpa's 72 Chevy Nova (PcLaw) for so long. I look forward to getting off of this platform. If you have any questions. Please email me at kisslawyyc@gmail.com Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have wasted so much precious time messing around with this software, it makes me homicidal. Review collected by and hosted on G2.com.

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Open Discussions in PCLaw®
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Worst upgrade experience ever. Find another Program. Review collected by and hosted on G2.com.

What do you dislike?

On hold times for tech support over 2-4 hours. Dealing with someone overseas, I was disconnected twice, they never called back then you are forced back in the que as many as 20 people ahead of me back in line for hours. Sales rep did not know that only certain versions of PCLaw users can upgrade base on the database being used. I never got upgraded to the full version. Even the feedback link crashed. Do they really expect business professionals to stay on hold this long? Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

After the year subscription we will be finding another program. Endless websites, phone numbers, resources, related areas spread out all over the place. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

That I'm FINALLY dumping it. After 6 years of use, I am FINALLY getting something that works! (the ONLY actual positive thing is that it is local and not cloud based) Review collected by and hosted on G2.com.

What do you dislike?

Constant crashes. But the WORST aspect is that the user interface is as elegant as a slaughtered hog. The coding is amateurish (windows dont fit in their own spaces, buttons are displaced, it looks like it was designed by random homeless people. When you DO navigate to the right screen, you still cant access all you need ... nope. Go load a different screen to load a message. Want to look at "phone messages" DONT click on "phone messages", you can only (kindof) take a message.

It. Is. Horrible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has taught me problem solving skills in determining a way to have a functional office despite having a case management program that does NOT work. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that you can easily print out and generate multiple client bills at the same time and go back and edit them if need. Review collected by and hosted on G2.com.

What do you dislike?

The software tends to crash quite a bit, end it is sometimes hard to enter time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can easily under time and print out multiple client bills at the same time and not have to individually print bills one at a time anymore which is saving us lots of time. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The amount of reports that it allows you to process. Review collected by and hosted on G2.com.

What do you dislike?

The outdated entries. You have to click on every box to enter information and every box comes up with a new box. It is time consuming and I don't like that. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Billing entries that don't have to be submitted on paper first. The amount of reports that you can run is beneficial. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It keeps everything in once place and produces a professional invoice. Review collected by and hosted on G2.com.

What do you dislike?

Difficult to navigate, seems out of date. The user interface could use come upgrades. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do you research, make sure PCLaw meets all your needs and that you can use it to the fullest! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

PCLaw makes it easy to organize time, files, and billing all in once place. It is much easier than doing it all by hand. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What I love best about PC law is that it is easy to maneuver around in. Keep track of expenses, printing checks, and everything is great! Review collected by and hosted on G2.com.

What do you dislike?

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It does exactly what I need it to do to keep track of company expenses. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I keeps great track of company expenses and case expenses. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Its functionality and effectiveness. It's great for my work - in a law firm setting. Helps us keep client files organized, billing in one place and easily accessible. Review collected by and hosted on G2.com.

What do you dislike?

It does have glitches at times. The program has frozen on me many times where I've had to then restart the program or my computer to get it to work again. The option to print shorter ledgers should be available or easy to find if it is available because sometimes I am printing out 8/9 pages of a ledger when I only needed the most recent entries. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Best tool available for any law firm/office. The last firm I worked at did not use PC Law and it was much less organized. PC Law does everything for you even billing! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Many benefits of PC law in my work place. We are able to stay organized. We are able to access how much clients owe us, how much money remains in their trust balance. It is easy to see all this when we print out our ledgers. We communicate a lot just by printing out the ledgers highlighting the important parts and passing it on to another co-worker. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that I can keep track of clients, easily look up client information and review outstanding accounts easily.

I also like that the software produces reports efficiently to address various concerns or questions a lawyer or client may have. It also has the ability to produce clearly detailed invoices.

Review collected by and hosted on G2.com.

What do you dislike?

When it comes to adjusting invoices it is a little difficult to do.

When invoices are adjusted through the RTF format, it is hard to figure out how to save these adjusted invoices in the PC Law system.

If you are a beginner, it is hard to figure out the software at first. It takes a while to learn the program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is used for invoicing, file management, accounting and reporting. Review collected by and hosted on G2.com.

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Administrative Assistant
Law Practice
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to time your entries, easy to enter and log times. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it shuts down unexpectedly and we have to re-enter logs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the timing feature! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Correct timing for events. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has lots of features to keep track of your billings, work in progress and invoice clients. Review collected by and hosted on G2.com.

What do you dislike?

Very technical and not easy to use. Could be more user friendly. No spell check. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Organizing time billed and non-billables and billing clients. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's an all in one matter and client management, accounting and billing software. The program has so many functions that covers all areas in a law firm's accounting management. However, should you have to pick the best feature out of the many. then the customer support will probably top the list as they are one of the best support teams I've dealt with. Review collected by and hosted on G2.com.

What do you dislike?

There are, however, quite a few issues with PCLaw. While it possesses so many features, it definitely is not as user friendly as it seems. There are way too many buttons and a lot of setup is required to use PCLaw efficiently. A regular end-user would probably have to go through some training and demos in order to get used to all the features.

In addition, depending on the size of your database, calling information over a networked environment may take some time if your network and hardware infrastructure is not up to the task. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely request some demos and training to get used to PCLaw as it will be very helpful in the future. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As it consolidates many programs into one, it saves on licensing fees for multiple programs and users. Review collected by and hosted on G2.com.

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Legal Assistant and Receptionist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love that you can go back and edit or pull a time report. Very user friendly and easy to teach someone. Easy to change tabs and go back and forth. Review collected by and hosted on G2.com.

What do you dislike?

I do not the that if you hit enter all of the time gets submitted. This is the only annoying aspect because it then submits everything on the page. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Once you are trained very quick and easy to use Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use PC law to manage attorneys time, billable hours, and case management. We can then pull the matter time to submit to the court. Very easy to use. Review collected by and hosted on G2.com.

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AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that both receivables and payables are all kept together with time entries in the client ledger. Lots of details if you know where to look. Review collected by and hosted on G2.com.

What do you dislike?

This program is NOT user-friendly and their template editor is archaic if you want to build your own bill template. There are bugs every other week that take a long time to resolve. Their HelpDesk/Customer Service doesn't know more than an experienced user about the program. Lots of complaints! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Consolidation of accounting - payables and receivables. Review collected by and hosted on G2.com.

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Managing Partner
Law Practice
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The functionality in report production, practice management options Review collected by and hosted on G2.com.

What do you dislike?

User Interface is old and not intuitive. We had to hire a trainer to come into our office to teach us how to efficiently use the product. Also the mandatory support is expensive and extremely time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's basically the only way to manage books and practice Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy all-in-one practice management software. We do all our accounting and productivity on PCLaw Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Good functions. The software program tracks time and provides billing and reports. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes difficult to use. Could be more user friendly. Easy to make mistakes. Functions can be made easier to understand, access and use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping track of billing’s and time posted by staff. Helping lawyers to stay on target. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is fairly easy to navigate and edit. Nothing too complicated that would need training. I also like that I can easily see the time of the employees that are working for me and how many hours have been devoted to each case. Review collected by and hosted on G2.com.

What do you dislike?

I wish it was a little more intuitive and that I didn't have to open separate windows to enter new time vs. see old time and entries. Perhaps because I access it through Citrix, but it just always seems weird to toggle through from entry to entry. And if you hit Return/Enter, then everything is submitted and you have to go and edit it in a different window or open a new one to continue adding entries. Also, I don't think anyone in the world ever uses that timer. Also, there are some pop-ups that keep coming up that you have to change settings on or else you will be continually annoyed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think you would have to do a cost-benefit analysis. I don't know what the pricing is on this, but I wasn't particularly thrilled. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a relatively easy way to get your billing done. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very precise program, easy to get around. Review collected by and hosted on G2.com.

What do you dislike?

You must learn the program before really being able to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is key for organization! Can always find files, clients, and other business matters. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PCLaw helps you easily manage your client's matters, track your time and expenses, and bill and collect payments from clients. Review collected by and hosted on G2.com.

What do you dislike?

There isn't much that I dislike, although it is pretty expensive. We haven't moved to the more recent versions because the fee to do so is just too much. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps us easily manage our client's matters, track time and expenses, and bill and collect payments from clients. Review collected by and hosted on G2.com.

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Prosecution Paralegal and Office Manager
Law Practice
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I work in a small IP law firm with three partners, and myself as the office manager. This software works great for a firm of our size. It's easy to use and can hold a good amount of matters (we should be able to grow quite a bit, while still being able to use PCLaw). The daily entry of time, expenses, etc is very easy once set up. Review collected by and hosted on G2.com.

What do you dislike?

The software is definitely dated, and I have some issues with crashing and other weird/buggy behavior. I have to set the default printer every time I log on in order to avoid multiple pop-ups when trying to print a document/report (which definitely doesn't take much time, but it can get annoying). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're a law firm who has a lot of clients/matters, PCLaw may not be available for you. My old firm grew to a point where they had to switch to Juris because they had too many matters in the system. If you're a smaller firm who needs an accounting software that is easy to use and can quickly get bills out to get you paid, this is a great product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This software is easy enough to use that we do not need to hire an accounting professional to be able to run on a day-to-day basis. It is very easy to put in lawyer's time and get bills out quickly to clients, which helps our cash flow.

IP law is a very niche market, and the fact that PCLaw is able to keep up with a heavy amount of matters, each having a different number/code helps us stay organized. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the detail of the contacts, being able to type in additional notes, and categorizing client types. Review collected by and hosted on G2.com.

What do you dislike?

Always freezes. Super slow load time. Once it freezes, it is frustrating to have slow load time to get it up and running again. If it freezes, you are looking at a good 5 minutes just waiting to get back where you were. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

N/A Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy tracking of client matters and notes, which I use most often when assisting in contacting clients. That way, the attorneys know if I have reached out, what was said, etc. Review collected by and hosted on G2.com.

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Senior Manager, Business Development & Inside Sales
Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PCLaw's usability helps me get the info I need without taking up much valuable time. Review collected by and hosted on G2.com.

What do you dislike?

It seems loading time is excessive at times, but that's minor. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

discuss bundling other lexisNexis solutions as well. account mngr should be open that that convo Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Stay on top of a ton of administrative details that used to get away from me Review collected by and hosted on G2.com.

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Legal Executive Assistant
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Integrated timekeeping, ease to transfer to bills, hold time readily identifiable Review collected by and hosted on G2.com.

What do you dislike?

Antiquated billing portion of the software. Needs to better integrate with banking/accounting systems Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Verify compatibility with accounting sodtwa Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Timekeeping ease, multiple matter numbers for each client Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Ease of tracking deadlines, entering time entries and maintaining all accounts payable and receivable. Review collected by and hosted on G2.com.

What do you dislike?

There is not anything about PC Law that I/our firm does not like. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving the problem of accurate time keeping. Review collected by and hosted on G2.com.

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