I find Smokeball to be very user-friendly and enjoy how everything about a case is readily available, so I'm not left bridging gaps. The software is easy to use and easy to learn, which made the initial setup very straightforward. I also enjoy a feature called Archie.

I really like Smokeball for its user-friendly interface, making it easy to quickly access information, which is a big time saver for my staff. They find it easy to create and interact with information, which helps them find and draft documents quicker, leading to a more efficient firm. I also appreciate the AI features that help me learn about case insights, and I like being able to keep all components of a file in one place with the help of Smokeball's integrations, including emails through the Outlook integration, inter-team messages, and tasks associated with a matter. The in-app messaging platform is also handy for storing documents and folders, which contributes to staying organized on cases and setting up appropriate workflows. The ability to ask the AI user about all content is a valuable feature.

I like that Smokeball uses the documents stored in the library to include client details when drafting legal documents. It saves me time by preloading the details, so I don't have to manually fill them in. I also appreciate how easy the initial setup was, and that it integrates into the Microsoft Office suite of applications.