ProLiant Reviews & Product Details

The fact that I am able to call and get the help I need almost immediately, is very reassuring. They will even stay on the phone with me to make sure I have solved the issue before they hang up. They walk me through everything that I am questioning, and help me understand how the website works. The website is very easy to follow and the many different things that are availbable to me as an employer, is important. I am on Proliant at least once a day, chekcing to make sure things are up to date and correct for my employees. Review collected by and hosted on G2.com.

Sometimes the website is down for my employees to clock in, so I have to enter their time in manually. Review collected by and hosted on G2.com.

Proliant is a very robust platform and we have been using it for awhile now for our HR records. It's been great for entry and record keeping and our staff that is less technically inclined that work with it the most have had very little issues with it. When I have reached out to their team for support, they have been very responsive and immediately set up meetings to help me figure out how to integrate their platform into other systems our IT uses in order to automate account creation from the point of entry of the employee into the payroll system. Our staff uses it daily for all of our HR related data entry for employees including record keeping, tax purposes and payroll items. It looks like it can do much more than what our team is using it for and as a result we are looking to migrate other smaller segmented systems to this in the future so all data is consolidated for easy access. Review collected by and hosted on G2.com.

The UI seems a bit cluttered or unorganized at points and it is unclear how easy it will be for us to fully declare what API data points we will need to pull into other systems. Review collected by and hosted on G2.com.

I appreciate ProLiant for its ease of use, especially when it comes to inputting payroll information on a biweekly basis, which greatly simplifies my work process. Its capability to pull W-2s and previous direct deposit information is extremely useful, providing quick and efficient access to important financial data. The platform's automation of payroll tasks means I don't have to handle them manually, saving me considerable time and effort in managing payroll for the employees. This seamless process eliminates the need for manual intervention, ensuring accuracy and efficiency. I also find that the vast majority of the setup and operation aspects of ProLiant are easy to work with. Overall, I would rate my likelihood to recommend ProLiant a nine out of ten, reflecting my positive experience with its functionality and usability. Review collected by and hosted on G2.com.

I think sometimes the representatives are delayed in responding. Review collected by and hosted on G2.com.

How quickly my account managers get back to me. Review collected by and hosted on G2.com.

It seems overly complicated and daunting. I'd love a platform that I can make more my own, instead of the brief training I received at the beginning then I've been learning trial and error since then. I am not an HR expert, so when I'm told to do things, I'm unsure how to complete or why it's necessary.

I'd like to be able to store ALL payroll information within Proliant. Prior to processing payroll, I'd like to be able to enter PTO hours, upload reimbursement receipts and payroll notes, so that I don't have to retrieve said information from other sources on the day of processing. Review collected by and hosted on G2.com.

The various modules: payroll, HR, document storage, benefits integration with our carriers, performance management and applicant tracking. Also, Proliant has an excellent customer service team. There is one main account representative, but the "My Team" page provides contact information for each module. Review collected by and hosted on G2.com.

Several modules are accessed through a 3rd party platform. It would be easier to navigate sometimes if ALL modules were internal to Proliant. For example, the ATS is through Clear Company and benefits administration is through Bswift. Review collected by and hosted on G2.com.

ProLiant is very helpful with paying taxes, adjusting tax rates, making tax corrections, and processing payroll. Review collected by and hosted on G2.com.

When processing payroll, I wish there was a page that showed just the manual adjustments that you made each payroll. It can be hard to see the adjustments in the payroll register unless you check each person's adjustments. Additionally, I wish there were training sessions or videos that you could watch to teach those new to ProLiant how to use the system. Also, it would be nice if there was a way to track address changes. Once you change someone's address, you no longer have access to their old address. This makes it harder to fix mistakes or account for any errors. Lastly, I believe the reporting tool likely needs an upgrade as it is confusing and pulls duplicate lined data or does not pull data. This could likely be a user error but having new user videos or further assistance would be helpful. Review collected by and hosted on G2.com.

I really appreciate the incredible customer service offered by ProLiant. The support team is exceptionally responsive, and having a dedicated representative adds a personal touch that I've never experienced with other payroll vendors. This level of service is one of the main reasons I would consider choosing ProLiant again. Additionally, the ease of tracking temporary deductions like employee advances is a significant advantage, simplifying a previously cumbersome task. I find the document folders extremely useful, providing efficient organization and retrieval of essential information. The GL mapping feature is outstanding, and I'm grateful for our dedicated representative who helps swiftly address any issues we encounter. I am also impressed with how ProLiant stays ahead of the curve by keeping us informed about new legislation, especially in our tip-based industry where reporting and taxation of gratuities continually evolve. Review collected by and hosted on G2.com.

I wish there were more canned reports in ProLiant. The current reporting options seem limited to me and expanding these would greatly enhance its utility. Review collected by and hosted on G2.com.

I appreciate how ProLiant makes payroll processing effortless and efficient, allowing me to transfer all payroll responsibilities, which results in timely payments without requiring constant attention. Its setup is straightforward as long as I follow the instructions, making the transition manageable. I am impressed with how ProLiant automates the payroll setup process to the extent that completing tasks is as simple as checking a couple of boxes. This simplicity significantly reduces my workload and enhances productivity. My positive experience with ProLiant has led me to recommend it to two of my clients, highlighting its ability to alleviate the burden of writing checks and navigating payroll tax payments. Overall, I am highly satisfied and attest to its value with a recommendation score of 10, owing to its reliability and functionality tailored for seamless payroll handling. Review collected by and hosted on G2.com.

Nothing negative to say, pleased with the service. Review collected by and hosted on G2.com.

Proliant continues to adapt to the changes within the world of HRIS systems, they are quick to answer and provide us with clear directions.

I am a multi daily user of Proliant and having the accessibility of having everything located there, our ATS, benefits and time off viewer is ideal for our growing company - just have the one log in. We continue to have more streamlined processes and the resources that Proliant offers make it easy to navigate. Customer Support is responsive when asking a question via email and provide the necessary resources for the question asked. Review collected by and hosted on G2.com.

Wish that the timeout feature would be longer - that is really the only thing I dislike since I spend a lot of time within Proliant. Review collected by and hosted on G2.com.

he platform is easy to navigate once you’ve gotten used to where everything is. Payroll runs are consistent, reporting is straightforward, and we haven’t had any major issues. Support has been helpful whenever questions came up, and turnaround time for answers has generally been quick. Review collected by and hosted on G2.com.

Some of the UI elements feel a bit outdated and not as intuitive as they could be, especially when you're trying to train new people on the system. A few things require extra steps that feel unnecessary. Not deal-breakers, but it could be streamlined. Review collected by and hosted on G2.com.