---
title: ProLiant Reviews
meta_title: 'ProLiant Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 739 reviews by the users' company size, role or industry
  to find out how ProLiant works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 739
  scale: '5'
date_modified: '2026-07-29'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# ProLiant Reviews
**Vendor:** ProLiant  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 739
## About ProLiant
Who is ProLiant? ProLiant is a payroll and HR technology provider dedicated to striking the perfect balance between service and technology. We offer fully integrated, cloud-based tools that simplify processes while improving accuracy and ensuring compliance. Our solutions include: - Applicant Tracking &amp; Recruitment - Employee Onboarding - Time &amp; Labor Management - Payroll &amp; Tax Services - HR &amp; Benefits Administration - Performance Management - Early Wage Access (ReadyPay Today) - Learning Management System At ProLiant, we combine our robust suite of products with a CPA-like approach to our clients’ needs. We care about the small details and listen; we strive to find a solution to even the most demanding challenges, and we make decisions based on data. This approach has helped us regularly achieve an NPS score greater than 80, making us a leader in our industry and other recognizable companies. What can we say? When you’ve been delivering powerful technology and services for over 30 years and have over 5,000 customers, people pay attention. We approach everything we do here at ProLiant with you in mind. We’re ready to offer you frictionless tools that empower your workforce. We’re committed to providing personalized and memorable support. And we’ll do it all with absolute accuracy. Let’s get started!



## ProLiant Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of ProLiant, finding navigation and information access straightforward and efficient. (191 reviews)
- Users praise the **timely and superior customer support** of ProLiant, enhancing the overall experience and setup process. (177 reviews)
- Users appreciate the **easy navigation** of ProLiant, enhancing access to payroll and employee information effectively. (149 reviews)
- Users value the **efficient payroll processing** of ProLiant, enjoying quick resolution and outstanding customer service. (104 reviews)
- Users appreciate the **timely response from customer service** of ProLiant, enhancing their overall experience. (79 reviews)
- Payroll Ease (62 reviews)
- Navigation Ease (57 reviews)
- Easy Access (50 reviews)
- Intuitive (46 reviews)
- Users appreciate the **user-friendly payroll management** of ProLiant, making tax preparation and access to information effortless. (46 reviews)

**What users dislike:**

- Users express frustration over **poor customer support** , highlighting communication issues and unresolved problems with the service. (49 reviews)
- Users find the **ProLiant interface not intuitive** , making navigation and basic tasks unnecessarily complicated and overwhelming. (45 reviews)
- Users find the **complex reporting** features overwhelming, often struggling to locate necessary reports effectively. (40 reviews)
- Users find the **steep learning curve** of ProLiant challenging, often relying on customer support for assistance. (31 reviews)
- Users feel the **limited customization** of ProLiant&#39;s reporting features hampers their user experience and functionality. (30 reviews)
- Integration Issues (27 reviews)
- Limited Features (24 reviews)
- Users find ProLiant **not user-friendly** , struggling with navigation and complex initial setup and changes. (22 reviews)
- Learning Curve (19 reviews)
- Users find the **inadequate reporting** of ProLiant frustrating, citing complexity and unhelpful responses from customer support. (17 reviews)

## ProLiant Reviews
  ### 1. Slight integration issues but priced well

**Rating:** 2.0/5.0 stars

**Reviewed by:** Andrea B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about ProLiant?**

ProLiant is priced extremely well vs competitors.

**What do you dislike about ProLiant?**

Integration issues with toast that other payrolls don't have.

**What problems is ProLiant solving and how is that benefiting you?**

They are working to figure out how to integrate toast.

  ### 2. Proliant

**Rating:** 3.5/5.0 stars

**Reviewed by:** Julie H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about ProLiant?**

They integrate with our 401K and benifits platform.

**What do you dislike about ProLiant?**

The account manager seems to not want to just handle issues.  It is a struggle.

**What problems is ProLiant solving and how is that benefiting you?**

Integration with 401K and benefits.

  ### 3. Proliant is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristi B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about ProLiant?**

absolutely the best customer service ever from a payroll company

**What do you dislike about ProLiant?**

wish they had a newer platform of timekeeping system

**What problems is ProLiant solving and how is that benefiting you?**

They resolve all my issues

  ### 4. Easy To Use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

The platform is very easy to use, I can submit our payroll quickly and efficiently, and it's simple to make updates and changes. Also, the customer service team is great. They are always very helpful answering my questions about taxes, generating reports, etc.

**What do you dislike about ProLiant?**

Website can be a little confusing when setting up pay/taxes for new employees.

**What problems is ProLiant solving and how is that benefiting you?**

None for me so far.

  ### 5. Review of Proliant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about ProLiant?**

Ease of running payroll automatically  as opposed to manually
Customer support 
Ease of locating Client files

**What do you dislike about ProLiant?**

Earning codes can be confusing sometimes shown as deductions.
T&L did not work for us . 
We have had multiple account managers in 6 months

**What problems is ProLiant solving and how is that benefiting you?**

Not having to do onboarding and payroll manually

  ### 6. outstanding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ann Y. | Payroll Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about ProLiant?**

Easy to use.   The support team you get are wonderful. they help you through any questions or problems you may have

**What do you dislike about ProLiant?**

i really don't have any down sides to them not always like some of the updates

**What problems is ProLiant solving and how is that benefiting you?**

They are doing our WOTC, which has been a big help for us.

  ### 7. Proliant made payroll easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sherrie R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about ProLiant?**

Proliant was easy to learn.  They have many tools available that make HR easier.

**What do you dislike about ProLiant?**

Customer service lead time is sometimes long.

**What problems is ProLiant solving and how is that benefiting you?**

Proliant has helped us with Onboarding made easy!  The Clear Company Workforce Management is a great tool as well.

  ### 8. Office Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about ProLiant?**

Personal and direct support from customer service/account manager.

**What do you dislike about ProLiant?**

I haven't found anything that I do not like about Proliant.

**What problems is ProLiant solving and how is that benefiting you?**

They are currently working on som integration issues we have been having. They keep us posted on progress consistently.

  ### 9. OWNER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about ProLiant?**

THE EASYNESS OF INPUT AND CREATING NEW REPORTS.

**What do you dislike about ProLiant?**

CHANGING OF THE PASSWORD EVERY 3 MONTHS.

**What problems is ProLiant solving and how is that benefiting you?**

NO PROBLEMS AS OF YET.

  ### 10. Great third party payroll administrator

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about ProLiant?**

The electronic onboarding makes it simple to onboard new employees. The system is pretty user-friendly. I like the NovaTime timekeeping solution.

**What do you dislike about ProLiant?**

The process involved in linking the Proliant and NovaTime apps for mobile punching is complicated and not intuitive for new employees. I do not like that RPO and NovaTime are two different systems, although NovaTime is siginificantly better than Attendance On Demand, the former timekeeping system.

**Recommendations to others considering ProLiant:**

Proliant has been a great payroll provider for us for the past 3.5 years.

**What problems is ProLiant solving and how is that benefiting you?**

Electronic timekeeping. I do not have to collect and calculate hours for hourly employees. Timecards are automatically uploaded to the pay grid. The benefit of efficiently onboarding new employees. I do not have to file the necessary paperwork for new hires and am currently enrolled in E-verify.

  ### 11. Proliant is very user friendly for both employees and payroll staff.  Reports are very easy to run!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori D. | Payroll Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

I like that Proliant is easy to use.  The report writer is the best I've seen.  It is very user-friendly.  The Proliant staff are excellent.  They are quick to respond and resolve any issue you may have.

**What do you dislike about ProLiant?**

I don't particularly appreciate that we cannot print more than one check stub at a time.

**Recommendations to others considering ProLiant:**

Prepare your data well and the implementation will go smooth. Proliant is a great company!

**What problems is ProLiant solving and how is that benefiting you?**

Because Proliant is easy to use, our employees are well connected to their information.

  ### 12. Proliant is very helpful to our HR/payroll needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Latasha W. | Business Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about ProLiant?**

We have an account agent who is very helpful and accessible at all times.

**What do you dislike about ProLiant?**

There is nothing that I dislike about ProLiant.

**What problems is ProLiant solving and how is that benefiting you?**

We have had all kinds of issues we needed assistance with solving. We were setting up our health & life insurance benefits.  Time and labor management.  What to do if the staff was paid incorrectly.  Proliant continues to be very resourceful in solving our HR issues.

  ### 13. Easy and Accessible PayStub Hub

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ricky P. | Campus Staff Worker with Ambassadors, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2021

**What do you like best about ProLiant?**

It's very accessible with little or no training on navigating the app. I like the tab feature has "Last Check," "Check History," "W-2/1099". There is no need to search the site for these as they are front and center.

**What do you dislike about ProLiant?**

I have not used Proliant enough to know what is wrong about the program. For what I need it for it has the information I need regarding paystubs, taxes, and W-2 information.

**Recommendations to others considering ProLiant:**

I do not know how Proliant functions from an administrator's point of view, but as an employee, it is an accessible and user-friendly app to check the status and history of my paystubs. I am thankful, too, that I can easily enroll in an online tax form. I do my taxes, so to have the electronic copy accessible to me is a great benefit.

**What problems is ProLiant solving and how is that benefiting you?**

The essential benefit is having access to the record of my paystubs.

  ### 14. Payroll task cut in half!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daryl M. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about ProLiant?**

The payroll service is easy to use. David Clasen provides amazing customer service. Each week is consistent with no problems .

**What do you dislike about ProLiant?**

There is nothing to dislike.  Nothing at all. There is nothing to dislike.

**Recommendations to others considering ProLiant:**

Ask for David Clasen.

**What problems is ProLiant solving and how is that benefiting you?**

Time it takes to complete payroll each week.

  ### 15. The Best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee  B. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Informative and great customer service!!

**What do you dislike about ProLiant?**

I haven't had a bad experience yet- what does that tell you!

**Recommendations to others considering ProLiant:**

Implementation is easy. Our account manager is awesome and so helpful with answering questions.

**What problems is ProLiant solving and how is that benefiting you?**

Right now we have no problems.

  ### 16. Easy to navigate!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2022

**What do you like best about ProLiant?**

Proliant is straightforward enough to navigate through. You are able to view your timecards, requested time off, and other benefits of being an employee. There is also a section to access your W2 and paystubs if needed.

**What do you dislike about ProLiant?**

I dislike how it logs you out very fast. It prompts me to log back in and when I do so, it does not populate the page I was on. It prompts me to start over again.

**What problems is ProLiant solving and how is that benefiting you?**

I have realized there are many benefits of this website, the main one being that I can access my paystubs at any time. If I need a breakdown of my pay or if I need it for reference for anything else, I know exactly where to go and be able to download it.

  ### 17. Easy to implement, easy to use solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie C. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2021

**What do you like best about ProLiant?**

Proliant has been an easy-to-use payroll solution, and I really appreciate the integrations available.  I selected Proliant because of their integration with the Bernie Portal and with several 401(k) providers.  These integrations have worked well and keeps things running smoothly between onboarding, benefits and payroll.  The price is also a big plus - this solution is a good value for what we receive.

**What do you dislike about ProLiant?**

I do no like the direct deposit setup.  It is not intuitive and my employees will never get it right on their own.  The "Priority" ordering is very confusing and the percentage "amounts" also is very counter-intuitive.  An employee will always naturally assume the priority should be "1", then "2", then "3"; and they always assume the percentage amounts should total "100%" so they will naturally enter "90%" and "10%". The system wants them to enter "10%" and then "100%" and that just DOES not make sense.  This is a small thing to dislike, I admit, but it is my biggest complaint so far.

**What problems is ProLiant solving and how is that benefiting you?**

We needed a payroll system that could off 365 integration with a 401(k) provider to automate deferrals and deposits into employee accounts.  That integration (with Voya in our case) has worked seamlessly thus far, and we have also enjoyed the integration with the Bernie Portal for onboarding and benefits.

  ### 18. Very good all in 1 system for payroll

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric F. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about ProLiant?**

I came from a very hands-on Payroll system. So moving to Proliant, where everything is done, and you are confirming everything was fantastic. I've had to add new taxes for new states, Automatically report our 401K, tracking PTO, tracking hourly employees' hours, clocking in and clocking out, and more. They give you a personal contact for your issues which are always very responsive and helpful.

**What do you dislike about ProLiant?**

The setup was a lot of work. It is payroll which is very important, so I expected that. I had many things that I had to have adjusted, but we got them all fixed with their service team.

**What problems is ProLiant solving and how is that benefiting you?**

I was able to automate a lot of Payroll, automate 401K deposits/reporting, and add new tax states easily. This saved me a lot of time and increased the accuracy.

  ### 19. Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pamela M. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about ProLiant?**

What I like best about ProLiant is the help they are willing to give you. If you have any questions or concerns, they will either help you figure out your answer. Or, if they do not know, they will reach out to someone else to help get you your answer.

**What do you dislike about ProLiant?**

I can not say that I have a dislike for ProLiant.

**What problems is ProLiant solving and how is that benefiting you?**

When dealing with payroll, if you come across an issue, you can reach out to a ProLiant employee, and they will help you fix any problems you have been having. They are also willing to give you a call after you submit payroll if an issue shows on their end to help get everything corrected before they release payroll so that you have no errors.

  ### 20. Great system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

I love the rapid response from the help team and the account managers

**What do you dislike about ProLiant?**

There isnt anything that I do not dislike

**What problems is ProLiant solving and how is that benefiting you?**

I have no problems that need to be solved with Proliant.  The benefits have been easy.  Everything is very accesible, if you need something that you would like implemented, they always listen and try to do their best to accomadate you

  ### 21. Proliant is a Great Payroll Provider!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel W. | Finance Manager, CSRM, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about ProLiant?**

My favorite parts about Proliant's services are the ease of specialized reporting and the reliable and quick customer service. This product has been incredibly helpful and has offered more customizability over the product we were using previously. Being able to call someone whenever you need and knowing they will answer is an amazing level of customer service.

**What do you dislike about ProLiant?**

The only downsides about Proliant are that sometimes there are almost too many custom reporting options. The support team is always on hand to help you get whatever you need. There aren't too many downsides to Proliant, I only wish more of our clients would adopt the software.

**Recommendations to others considering ProLiant:**

Proliant is fantastic, and I highly recommend utilizing their product. Their team will listen to your every need and ensure you are always satisfied with their service.

**What problems is ProLiant solving and how is that benefiting you?**

Proliant helps me get the data I need in accessible and readable formats for all client and audit needs. The ease of specifying the payroll batches to our needs is phenomenal. Proliant also goes above and beyond to be sure their data can communicate with any other sytems we utuilize for accounting or for benefits. Communications between systems and Proliant run fantastically well, our customer service reps go above and beyond to ensure every time a client has needed to switch benefit providers that they have been with us every single step of the way. Anytome a mistake si made or an emergency payroll needs to run they are right there ready to help us in any way that can. You do not see that level of service from most companies!

  ### 22. Proliant is very helpful with assistance navigating new legislation and payroll requirements.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roberta D. | Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about ProLiant?**

My Representative. She is Proliant to me, she keeps us in the know and assists with questions or changes we have.

**What do you dislike about ProLiant?**

Somethings I wish they would do as it relates to payroll. We use to be able to submit garnishments to our old company and they would enter them. Also, If we have mass entry items if they could do that it would be helpful.

**Recommendations to others considering ProLiant:**

After setting up your company protocols please review the system to ensure it is working the way you intend. If not, your representative should be able to make adjustments to get it as close to desired as you would like. Compare your old company reports and functions to make sure you are getting the same or better functionality.

**What problems is ProLiant solving and how is that benefiting you?**

They ensure our Payroll taxes are paid correctly and on time. They let us know of any upcoming changes that may impact us by releasing their Payroll Pulse newsletter and by email for items that need our attention.

  ### 23. Great Payroll System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott R. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

I love being able to do everything online.  Previously, we submitted payroll by email and there were times that the company did not submit it.  This puts the responsibility completely on us, which I like.

**What do you dislike about ProLiant?**

As of the current time, I have not found any issues that I particularly dislike.  Everything so far, appears to be a great improvement over our prior processor.

**Recommendations to others considering ProLiant:**

It would definitely be worth your time to look at Proliant.  I believe that it would be a great asset to any company looking at new payroll processing services for their company.

**What problems is ProLiant solving and how is that benefiting you?**

As I mentioned previously, we previously did payroll by e-mail with our payroll processor.  Sometimes, they did not submit the payroll at the end of the day.  Proliant puts that responsibility completely on us, which I greatly appreciate.  We are also getting payroll submitted much quicker and earlier in the day than with our other processor.

Also, if we have any issues at all, they are quickly solved by a phone call or e-mail with our representatives.  I appreciate how quickly they respond to any concerns or issues that we may raise.

  ### 24. Proliant is wonderful!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jill V. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2021

**What do you like best about ProLiant?**

What I like best about Proliant is our personal help team that is always available to make time for questions and concerns. Our Account Managers sincerely care about us and call us Partners or Team Members instead of Clients. From Time and Labor to Benefits Admin, all the Proliant representatives that I work with are always very quick to get back to us, very friendly and helpful. We couldn't ask for a better support team!

**What do you dislike about ProLiant?**

Sometimes the reporting can get a little tricky, but when we can't figure out how to do things, we know Michael, Brian or Sharon are always there to help us and troubleshoot.

The other thing that I don't care for is that it takes some time to transfer information from Benefit Admin to Readypay. I would love it if the changes could cross over a lot more quickly.

**What problems is ProLiant solving and how is that benefiting you?**

We are solving some reporting issues and learning how to construct and manage our reporting system.
I realize that there are many features that I didn't even know we had, for example, personalizing the Employe Home page with announcements, photos, etc. That is very nice!
I also am learning how to utilize more of the employee document retention features and realizing that we can input much more detailed information into the employee records. There are also many parts of Readypay that we are not currently using that I realized that we can; ie.: Job descriptions, EE Reviews, more department and position details, and then the ability to appoint a Supervisor/Manager in Readypay that we haven't used yet.

  ### 25. TCB

**Rating:** 3.5/5.0 stars

**Reviewed by:** Val H. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about ProLiant?**

I feel the price is very fair for what we get.

**What do you dislike about ProLiant?**

Our rep is very knowledgeable, but sometimes it takes a while when we ask about new products for us to get answers.  For instance, a few years back we asked about electronic paystubs and never got a positive response (and maybe they weren't available then). She happened to be out and we asked the question again (we didn't know she was out). The person intercepting her email got right back with us and we had it set up within days.
I emailed our rep a few weeks ago to inquire about a performance review system - to see if Proliant has one as we are in the market. To date, I have not heard back.

**Recommendations to others considering ProLiant:**

As with any product you purchase, the support after the sale is what will make or break you.  Our support person is knowledgeable about payroll, but can't seem to get us answers when inquiring about different products.

**What problems is ProLiant solving and how is that benefiting you?**

We now have electronic paystubs. We still have a few employees that still need to get set up.

We need to get time integrated with payroll.  That's our next big project.  I believe we have inquired about group term life. We would like the taxable amount to come out each paycheck instead of entering in at end of year and employees having a hit to their bottom line.

  ### 26. Thorough system and good customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jann S. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Proliant has very personalized customer service with individual representatives for each organization. They always get back to me quickly (and patiently) when I have questions. Proliant also provided high-quality training ahead of time and set up our system to manage the requirements we have to track multiple grants and other timekeeping aspects for our organization. Onboarding documents are also easy to send to new hires.

**What do you dislike about ProLiant?**

Sometimes I have difficulty navigating the site, but I am still a relatively new user, and it is often because the system is so robust I'm not sure where to start.

**Recommendations to others considering ProLiant:**

Proliant is a complete HR system that includes onboarding through their eHire portal, timekeeping, and records management. It allows our employees to make changes to their contributions easily and enables managers to upload and view information about the people that they supervise. The team was great throughout our implementation phase, and has continued to be supportive as we use the system. Compared to other systems we looked at, it was the best combination of cost and features that we could find after researching five common systems. Payroll always goes through, and there are some great learning tools. It has even helped us with some COVID-related payroll tax incentives that would have otherwise seemed mystifying.

**What problems is ProLiant solving and how is that benefiting you?**

We thankfully switched to Proliant before the pandemic. There is no way we could have done compliant timesheets and onboarding this year in a paper-based system.

  ### 27. Regional Vice President, Human Resources

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandy P. | Regional VP, HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Proliant's payroll team has great response time. We have had the same representative for 20 years and she is the best. She goes out of the way to ensure that we are taken care of and payrolls are accurate. System is easy to use, efficient and cost effective. We have never missed a payroll and everyone has been paid timely. We have processed semi-monthly and monthly payrolls for 3 different companies and have no problems getting data. Report writer is easy to  use and you can pull whatever you need in a few minutes.

**What do you dislike about ProLiant?**

With th working from home for COVID-19, I do see that our login and reporting take a bit longer to load, but this could be from my internet. Not sure where the problem really lies. No other issues.

**What problems is ProLiant solving and how is that benefiting you?**

Proliant is great because I can consolidate reports for various companies that we own. Reduces time, increases accuracy. Great reporting system that is easy to use and can pull any field that is in the payroll or HR system.

  ### 28. Great HR Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara  C. | Human Resource Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Proliant is very easy to use.  The mobile application is easy to access for all our associates, and they like being able to access the information even if the HR office is closed.  Having this web-based application helps all shifts since we are a hotel and we are open 7/365 days a year. The service team is always willing to help with any questions or coming up with any reports you might need that may not be available, they way you want.

**What do you dislike about ProLiant?**

I really do not dislike anything.  There may be items that we don't have access to because it may be cost prohibitive, but it's not because they don't have it available.

**Recommendations to others considering ProLiant:**

I can honestly recommend Proliant for the services they provide. For the past few years, I have used this platform for our Human Resources function.  At no time have they failed me, and they have always been a reliable partner to our company. 

They also have a very knowledgeable service team that is always wiling to help you at a moments notice.

I therefore strongly recommend their services.

**What problems is ProLiant solving and how is that benefiting you?**

It was effortless for me to work from home during the pandemic because the application is web-based.

  ### 29. Best payroll software I have used in my career

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa M. | Finance/Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Proliant is easy to use and navigate and they provide excellent and timely support with dedicated support reps.  The software has continuous upgrades and maintenance which are generally deployed bi-weekly. They provided training and education during all of the changes with COVID legislation which was extremely helpful.  The tax department is responsive and helpful.  Fees are reasonable on a per employee basis.  We also use the BSwift software for benefits administration which has a direct feed to the payroll system enabling us to reduce data entry time and errors.  We also used the BSwift system during open enrollment to help with responsiveness and reduce paperwork.  The Proliant Mobile app is helpful for our employees who work at client sites and do not have easy access to a laptop computer.

**What do you dislike about ProLiant?**

GL Integration and ability to job cost for construction is not fully built out.  We are still using our ERP software to collect job cost data for our construction projects and to book our fringe/overhead costs.  We tried to use the GL function, but found it lacking and built a spreadsheet to use outside of the system.  The PTO module could use some enhancements including the ability for manager's to input time for an employe and also a built in company holiday calendar.  The dashboards are helpful, but some are not working properly at this moment.

**What problems is ProLiant solving and how is that benefiting you?**

Proliant has simplified out PTO tracking and maintenance, enabled us to deploy applicant tracking at no additional costs, and we deployed the e-hire functionality in the last six months resulting in reduced time during required on paperwork for new hire orientation  We have also deployed the e-verify portion of E-Hire which simplified our onboarding process as well. Integration with Clear Company has made our process for hiring more scalable during our current period of rapid growth.

  ### 30. User Friendly Application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kim M. | Accounts Payable/Payroll Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

I really like the Time & Labor portion of Proliant.  It is super user friendly and very accurate.  I also like the applicant tracking and benefits administration programs.

**What do you dislike about ProLiant?**

My least favorite program is the reporting.  It is not easy to always get exactly what information you are looking for.

**Recommendations to others considering ProLiant:**

Proliant is a great company.  They have a wonderful support staff and are willing to help with any issue large or small.  They are willing to accept user suggestions to take back to their developement team.

**What problems is ProLiant solving and how is that benefiting you?**

The biggest benefits we have realized is the employee self service, benefit adminstration program and Time & Labor.  It is now easy to keep up with who is eligible for benefits when, and employees can pick their own benefits.  Through employee self service, they can make demographic, banking account, and tax changes online which eliminates papers to be filed.  The Time & Labor allows employees to request time off and to keep up with their PTO balances.  It provides directors with a scheduling calendar to be able to keep up with when their employees are scheduled off.

  ### 31. Having Proliant do our Payroll is the best thing we have done. I wished we had done this years ago!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reinie O. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

EVERYTHING!! They take care of all our payroll needs; our taxes; file our W-2's & 1099's. They make the end of every quarter & end of year for us so much easier! We have never had any problems with Proliant in the nine years we have had them do our payroll & their employees are all very nice & helpful.

**What do you dislike about ProLiant?**

There isn't anything I dislike about Proliant.

**Recommendations to others considering ProLiant:**

I would definitely recommend Proliant. In fact, I already have recommended Proliant to several companies and friends who own their own business.

**What problems is ProLiant solving and how is that benefiting you?**

We are a full-tax client with Proliant which saves our accounting department a lot of time. They provide our company with all our payroll needs and end of quarter & end of year tax needs. Their employees are all extremely helpful. Whenever we have questions, we call our account manager & he walks us through whatever problems we are having at the time. They have saved our company time and money since we have been with them since 2013.

  ### 32. Proliant is quick in providing assistance when our company has a payroll or onboarding issue.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley C. | Office Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Our Proliant representatives are always available and ready to help with any issues we find or to better educate in the Proliant site. Having different representatives to assist in the different aspects of Proliant makes it easier to communicate and find a solution.
Having all aspects needed to perform my job duties for our payroll/HR side in one place makes it more efficient not only for me, but for our employees as well.
Having Proliant integrated into McHire.com allows for a faster smoother connection for the onboarding and hiring process. It creates a faster hiring process and import into Proliant for faster payroll. Having the onboarding process in Proliant allows for storage of sensitive materials needed for employees.

**What do you dislike about ProLiant?**

I have yet to find any reasons to dislike the Proliant site. The site is beneficial for my everyday needs. The site allows me to run payroll reports, find W2 information when requested from employees, and view and verify new hire onboarding processes. 
Only recommendation I would make is having a process set for new employees to have better access to their payroll information. I understand that there is an app that can be utilized but, if the new employees were notified via email or text when providing their information during onboarding that there is an app that can be downloaded and used to look at previous payroll and taxes, etc.

**What problems is ProLiant solving and how is that benefiting you?**

Having a separate representative for payroll and onboarding/E Verify makes it easier and more helpful when having any issues. You have a direct person who can assist instead of asking and the message being relayed multiple times. 
Being able to access payroll, W2s and new hire onbaording in one place makes it very beneficial and helpful in my postion. Allows any issues to be resolved faster when I have everyting needed in one place to review.
Having Proliant merged with McHire.com allows for faster hiring processes as the new employees can submit the information without having to rely on an email to send them the onboarding information for completion.

  ### 33. Overall happy with the resources Proliant provides and the customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Megan C. | Sales/Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

The online system is easy and saves time for me.  I love that I can just about pull up anything I need right there on my own without having to call or email someone and waiting.  Anytime I have run into issues, It's always been handled in a timely manner.

**What do you dislike about ProLiant?**

The reports are not always easy to build; if I'm using a pre-built report, it's relatively simple, but If I need to build a new specialized report, I usually have to call for help in order to get it figured out.  My contact has always been able to get it built for me, but it takes a little longer than if I could do it myself.  Recently i started running into issues with being able to open reports in excel because my system blocks the old word and excel file formats .xls and there was no way to request the report run as .xlsx format.  My account rep was able to find a work around for me but it would be nice to have the option to pick this for those of who cant open the old formats. 
My account rep has changed quite a bit over the past few years, I would prefer to have the same rep for longer if possible, it just saves the time of having to update contacts in my system.
I would prefer an easier way to manage the onboarding documents.  Ours changes so often that its a pain having to rely on sending this to someone else.  It would be much faster for me if I could manage this my self online.

**What problems is ProLiant solving and how is that benefiting you?**

I am running my Payroll, Time off management, and Onboarding through Proliant and recently integrated our company benefits together with payroll which has been a huge time saver for me!
The reports section has alot of prebuilt reports that are super handy and useful.

  ### 34. Done right from the start!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra R. | Human Resource Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Helpful representatives that care that payroll is done right from the start!  I always feel like Daron has my back and like me wants payroll to be processed correctly the first time...not having to go back and make corrections!  Great product!

**What do you dislike about ProLiant?**

Reporting is the one area that is not as user friendly as I'd like.  There are a lot of reports out there, but not that are applicable to what i need so i find that i have to build a report and that seems to be a fairly slow process...at least for me it is.  i am sure that additional training would be helpful, but when i need a report i generally am under a crunch time.

**Recommendations to others considering ProLiant:**

talk with a Proliant Rep, ask lots of questions and see a demo...

**What problems is ProLiant solving and how is that benefiting you?**

Solid payroll processing for both companies that i process for, thank you!  Love the verification process and the testing that runs as i am finalizing payroll...always feel confident in my submittal!  If i have questions, i have Daron on speed dial...so far he has not ignored my calls!  i talk to him frequently and he is a great help!

  ### 35. Controller

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda K. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Very user-friendly, relationship team is quick to respond and is helpful when there are issues. The report options are unmatched as well - I never have a problem finding a report to get me the information I am looking for. And there is also the option to request custom reports be written - which is also a great feature because different clients have different reporting requirements depending on the type of business they conduct.

**What do you dislike about ProLiant?**

I don't always get set up with the same user access to all clients that is added to my account - this could be an issue with me not stating that I need the same access across the board.

**Recommendations to others considering ProLiant:**

If companies are looking to streamline their payroll process - then Proliant is the service for them. We highly recommend it to all our clients - both new and current who are looking for a new system to increase their efficiencies.

**What problems is ProLiant solving and how is that benefiting you?**

Proliant has the ability to integrate with Sage Intacct - the accounting system - which is a great way to solve the human error issue that can be created when someone is manually recording payroll in the system. It has the ability to match the department/reporting structure as the accounting software which is a great way to help clients track their payroll expenses as well.

  ### 36. 18 months of issues

**Rating:** 0.0/5.0 stars

**Reviewed by:** Lindsay B. | People &amp; Culture Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

That I have used the system long enough to understand the finicky pieces and where the lack of integrations lie. My account manager is as experienced with it as I am, but he is highly responsive, so that's a plus.

**What do you dislike about ProLiant?**

Inaccurate reporting, effective dates that are not truly effective so if I am processing the prior period's payroll and make a change to be effective on that date, it will pull onto the payroll run. Salary new hires that begin on a payroll day will also pull ontothe prior week's payroll. With onboarding, I have to enter the same information in multiple areas or I receive inaccuracies. Black out period after I approve the pre-process to when I receive the post process- if I make a change to an employee during that period it automatically updates the payroll batch and caused a 401k mess for me to untangle. I have had so many issues I can continue to go on and on. It is simply not user friendly and madenning to work with.

**Recommendations to others considering ProLiant:**

Evaluate other systems.

**What problems is ProLiant solving and how is that benefiting you?**

At this point I have given up 'solving problems' and am evaluating vendors to determine who we will move to next.

  ### 37. Disappointment All Around

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jeremiah L. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

The only good thing about Proliant is that running payroll is relatively simple. UI for running payroll is somewhat intuitive and runs pretty well.

**What do you dislike about ProLiant?**

Pretty much everything was a letdown. Customer service is segmented and horrible; no one seems to resolve any issues that arise with the system. There are constant issues with time tracking, PTO tracking, status updates, employee permissions, and so much more. The system they sell is not very robust; there does not seem to be anyone who can tell us how to use it and implement it properly, and we have been with Proliant for two years. Overall, Proliant is a letdown.

**Recommendations to others considering ProLiant:**

Look elsewhere; do not sign up with Proliant whatsoever.

**What problems is ProLiant solving and how is that benefiting you?**

There have not been any problems that have been solved with Proliant - only more issues have arisen since going with Proliant. So far, after two years, we have not realized any benefits from being with Proliant. We moved from ADP, but we are still receiving horrible customer service as before, and the platform we are on with Proliant is more robust than ADP Run, but there are not fewer issues.

  ### 38. Gamechanging Payroll Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer J. | Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

Everything is available at my fingertips, on the cloud, so I can run payroll anywhere and access reports whenever I need them. But additionally I have a dedicated support team so it's the best combination of independence, access, and support!

**What do you dislike about ProLiant?**

Some of the ways you set up a pay rate, etc. are not as intuitive as I might hope. A little more technical than I'd like, but I have my support team to walk me through whenever I need!

**Recommendations to others considering ProLiant:**

We have been 100% satisfied after spending years with a different payroll company. I really feel like we have a team behind us looking out for our success. In a crazy, painful year of the pandemic, Proliant has kept us sane. They rose to the occasion.

**What problems is ProLiant solving and how is that benefiting you?**

Access to thorough, nimble, reporting has saved me a lot of time and headache -- related to ACA, workers comp audits, tip credit, and more.

  ### 39. Owner/Operator McDonald's

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie W. | McDonald's Owner Operator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about ProLiant?**

A very important part of running any business is having  an account manager (Cheryl Aultman) that knows my account and is able to help me navigate through any issues or questions that have to do with my payroll.  I depend on her knowledge and expertiece to be able to deliver my payroll on time.

**What do you dislike about ProLiant?**

When my account manager is on vacation or sick, I would like to have an assigned secondary account manager that also knows my business. It is very hard, especially during a payroll week, to deal with a different manager instead of just one.
Another small issue is that the onboarding specialits keep changing and the current one that we deal with is not as helpful as the last one  assingned to us. I don't appreciate getting emails on how to make changes myself, for what I pay for, it would be helpful for the specialits to  help with the issues on their end.

**Recommendations to others considering ProLiant:**

Offers many different amenities for all my payroll needs on one company website.

**What problems is ProLiant solving and how is that benefiting you?**

I am not currently having any problems with Proliant.
Having a trusted payroll company that gives me one-stop shopping for all of my payroll needs.

  ### 40. Our account rep is the best ever! Martin Guzman is cheerful, knowledgeable, helpful and prompt.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charita M. | HR Manager/Safety Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about ProLiant?**

I to feel like a priority.  Being able to explain an issue and get it quickly resolved to continue my day is very important. As a busy professional, it is important to be able to navigate easily within a program.  Proliant is very user friendly and easy to learn.  Lastly, during the pandemic, everything moved quickly and changed often.  Once the government set tax guidelines in place for business, Proliant quickly put together a covid portal to log all necessary information related to absences due to covid.  It became the key to record keeping for anything covid related.  Extremely helpful protal, and was quickly implemented.

**What do you dislike about ProLiant?**

All departments aren't as fortunate to have key people with their pulse on everything. However, most will do their best to find any answers you need.  If there is anything to mention, it would be nice to have an after-hours contact or number.  Problems can occur after 5 pm.

**What problems is ProLiant solving and how is that benefiting you?**

Currently, we are working on benefits admin and onboarding. The  process of benefits admin will cut down on many tasks for me as an HR professional and keep record of benefit rates, dates and changes.  It will truly simplify my world by not having to re-enter data each year.  The benefits admin portal will allow an import from the carriers to be able to update whatever we need.  It alleviates the need to do it all by hand, which is very time consuming.

  ### 41. Proliant Service Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Travis T. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

I like how they seem like a small company and are willing to take phone calls and have an English-speaking person ready to help.  Not just a help ticket submitted and then wait for an emailed answer or a video to watch.  PLEASE NEVER CHANGE THIS ABOUT YOUR COMPANY!!!!

**What do you dislike about ProLiant?**

I don't particularly appreciate how it seems they have a lot of turnover, and we keep getting new people to work with all the time.  I also don't care for the feel of the website... it's like two different systems that are not integrated together.  We have the regular site, and then we have time and attendance, and they do not talk to each other.  I also would like an org chart capability with the system that includes pictures and titles for each employee.

**What problems is ProLiant solving and how is that benefiting you?**

We no longer do payroll in-house.....we can better utilize that person for a more value-added job.

  ### 42. Excellent Payroll Software and Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah K. | Staff Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about ProLiant?**

Payroll entry and changes are easy and efficient.  Preview registers are available for review prior to submitting your payroll batch (unlike ADP, where you have to submit payroll first).  Easy to assist employees with login and train them on how their time or time off.  Proliant can accommodate time off requests that happened in the past (unlike ADP).  Payroll changes are easy to make.  Time entry can be done from the app on your phone.  Excellent customer service from Richard- anytime I have a question he is quick to be available to help.  Also Proliant integrates well with our benefits portal.

**What do you dislike about ProLiant?**

I would like to understand more how to set up Time and Attendance and have more control over that part of payroll.

**Recommendations to others considering ProLiant:**

Compared to ADP Proliant is a dream.

**What problems is ProLiant solving and how is that benefiting you?**

Faster and more efficient payroll processing.  Easier to process additional batches (ie annual bonuses).

  ### 43. Overall Good Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristin  H. | Chief Human Resource Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

It has simplified our payroll process and allowed us to eliminate many paper functions. It's very easy to use and can be accessed from any device. The support team is great to work with.

**What do you dislike about ProLiant?**

It lacks the customization we want on the employee portal side. They oversold their ability to modify existing features. We've been told we could customize, but it's been a year and they have no solutions for us.

**What problems is ProLiant solving and how is that benefiting you?**

We wanted to eliminate having multiple software for payroll and HR processes. Proliant did that.  It has been a great tool to simplify and reduce the number of hours spent on payroll activities as well as allow us the ability to go paperless. We were able to eliminate outdated processes.  Our employees have been very happy with the improvements. The benefits far outweigh any negatives. And having Proliants team of experts has been wonderful.

  ### 44. I really like all of the team members that I have worked with, all are helpful and knowledgeable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sena M. | Financial Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about ProLiant?**

Having a specialized account rep that is available for me and not having to call a 1-800 #.  As well, I like all of the additional trainings that are made available to me at my leisure.

**What do you dislike about ProLiant?**

I wish the rates of the employee would populate automatically since due to how we pay our employees, I'm not able to upload time, I have to enter every line item.  It would be nice to auto populate their rate that would be one less thing to have to key.

**Recommendations to others considering ProLiant:**

Its very simple to use, love the reporting aspect of it.

**What problems is ProLiant solving and how is that benefiting you?**

I love the reporting options, that saves me time.  Having my specialized rep saves me time when I have an issue.  I love the fact that the employees can log in and get their pay history, DD information and change it on their own.  Onboarding is very simple.

  ### 45. Great People with Great Technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hal R. | Human Resources/Admin Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

With the integration between the time tracking system and payroll, we save time and can count on accuracy.

**What do you dislike about ProLiant?**

There is a calendar that shows employee schedules and indicates when employees have approved vacation.  Unfortunately, managers can only see their own departmental employees.  I wish there were an option for managers to see vacations by department and in the company as a whole.  (We are a small company and this would be a help to us.)

**Recommendations to others considering ProLiant:**

I would consider Proliant for payroll processing and administration.  I looked at several vendors, and Proliant seemed to have all the bells and whistles that everyone else had, but their pricing stood out and has proved to be a great value.

**What problems is ProLiant solving and how is that benefiting you?**

We have saved a lot of time processing payroll with Proliant.  The reports available in the Proliant system and which you can create on your own are beneficial.

  ### 46. Top Notch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about ProLiant?**

Ease and professional service with our account rep.

**What do you dislike about ProLiant?**

I have not had any experiences that I have not been 100% satisfied with.

**What problems is ProLiant solving and how is that benefiting you?**

Having someone else take care of all of the tax changes because of the pandemic has been a God send

  ### 47. Proliant's team and software work great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tina G. | Practice Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about ProLiant?**

We use the software for a variety of tasks for both employees who need to punch a clock and those who don't. PTO Is tracked and requested, the onboarding paperwork is utilized, and we are going to begin really using the dashboard.
Proliant's team who we keep in touch with for a variety of things are incredibly helpful.

**What do you dislike about ProLiant?**

I would love a mileage tracker somewhere within the webinterface. Also, we have had some issues with hourly employees' PTO amounts when they are increased and when they move to salaried. These things I feel should be fixable.
Some of the reporting is very difficult to use.

**What problems is ProLiant solving and how is that benefiting you?**

The time clocks really help with employee tardiness as well as the amount of time we now spend on payroll. It's very easy now.

  ### 48. I am highly content with the majority of service we get from Proliant.

**Rating:** 5.0/5.0 stars

**Reviewed by:** ELIZABETH C. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about ProLiant?**

I like customer service, user-friendly ability throughout the processes the best overall. One of my favorite features is the notifications feature.

**What do you dislike about ProLiant?**

The Novatime platform could use revamping to create a more user-friendly approach, especially to the reports section. I also would like to be able to add notes to employees' exceptions; for instance, a reason may be approved, and we would like the ability to track reasons for exceptions and create reports to notate trends for individual employees.

**Recommendations to others considering ProLiant:**

If there are issues with the customer service representative, make sure you give feedback and report to change if you need to; 90% of the reps reflect the company values, but not all; always communicate your company needs.

**What problems is ProLiant solving and how is that benefiting you?**

We are using Proliant to streamline onboarding, payroll, time & attendance, and terminations.

  ### 49. Excellent Customer Service, Excellent Products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie G. | Controller/General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about ProLiant?**

I started using Proliant about 4 years ago; it is hard to beat the price for what you receive.  CUSTOMER SERVICE is excellent and it is acrossed the board.  Most recently Patrick, our Account Manager recently left and Amy became our account rep; it was seamless.  When my account rep is not available then I call one of the other team members and they are always capable, able, and willing to help.

**What do you dislike about ProLiant?**

I really don't have a dislike; there are always areas of improvement and I guess it would be the phone system.  And reporting could be less cumbersome but all I do is call my account rep and they do the work.

**What problems is ProLiant solving and how is that benefiting you?**

Reporting for multiple entities, like insurance, workman's comp.  Also, the time savings in W2 processing and 1099 processing

  ### 50. Proliant payroll review from a multi-unit restaurant operator

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about ProLiant?**

Proliant is a Very robust program with a ton of features and capabilities but also provides clients with a dedicated Rep to help with any questions or issues.  I have found most large payroll providers do not offer this level of service and clients need to call an 800 number and work with whoever is available at that time.   Having a customer service rep that is familiar with your account is a tremendous benefit.

**What do you dislike about ProLiant?**

Lack of transparency with pricing with extra charges if a new law or feature is requested that is needed to stay compliant with regulations.

**What problems is ProLiant solving and how is that benefiting you?**

ACA integration with my benefits provider,  paying employees on time and without issues and ability to work with multiple time and attendance companies during our testing phase.


## ProLiant Discussions
  - [Why should I outsource my payroll?](https://www.g2.com/discussions/payroll-0be9503e-8c2b-4466-a6bb-574b8f38a154) - 2 comments, 1 upvote
  - [Which human resource management tools best fit your business?](https://www.g2.com/discussions/human-resource-management-software-5fe235ec-2ae8-4b8e-a171-1f2b6c7aad86) - 1 comment, 1 upvote
  - [Does your company need human resource management software?](https://www.g2.com/discussions/human-resource-management-software) - 1 comment, 1 upvote
  - [What is HCM Software (People Tools)?](https://www.g2.com/discussions/hcm-software-people-tools) - 1 comment, 1 upvote

- [View ProLiant pricing details and edition comparison](https://www.g2.com/products/proliant/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-01+12%3A57%3A10+-0500&secure%5Bsession_id%5D=bbf4e77a-c3c6-4c24-95b9-7b44eb3501ca&secure%5Btoken%5D=ae0aa20c668c611618968a720bca611d6603714d2c7f0d92374b5bddb3784e92&format=llm_user)
## ProLiant Integrations
  - [Attendance on Demand](https://www.g2.com/products/attendance-on-demand/reviews)
  - [ClearCompany](https://www.g2.com/products/clearcompany/reviews)
  - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [empower](https://www.g2.com/products/empower-empower/reviews)
  - [Harri](https://www.g2.com/products/harri-harri/reviews)
  - [Inova Payroll](https://www.g2.com/products/inova-payroll/reviews)
  - [JazzHR](https://www.g2.com/products/jazz-co/reviews)
  - [PlanSource](https://www.g2.com/products/plansource/reviews)
  - [QsrSoft](https://www.g2.com/products/qsrsoft-qsrsoft/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews)
  - [Realm](https://www.g2.com/products/realm-realm/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [Schoox](https://www.g2.com/products/schoox/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)
  - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews)
  - [Unanet GovCon](https://www.g2.com/products/unanet-govcon/reviews)

## ProLiant Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Automation**
- Process Automation

**Payments**
- Earned wage access
- Tips and mileage reimbursement

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Check/W-2 Printing
- Check/W-2 Delivery

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Financial wellness**
- Automatic savings
- Debit card

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Platform Additional Functionality**
- Self-Service Portal
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Administration**
- Reports and dashboards
- Compliance
- Mobile compatibility
- Integrations

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Platform Data**
- Visualization

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Workforce Management Platform Features**
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Team Communication

## Top ProLiant Alternatives
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,046 reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,663 reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,554 reviews)

