TimeClock Plus by TCP Reviews & Product Details

To be honest, there isn't much. It is not user friendly, most reports are redundant and provide unnecessary information. We are 14 months in using TCP and each day there are issues. The only positive thing I can say is that it is nice that you can...well, no actually nothing. I miss dearly Kronos and Frontline (AESOP). We actually had people quit their jobs because of TCP Review collected by and hosted on G2.com.

Where do I start. My district as been using TCP for OVER 14 mos and the issues continue daily. Subs show up when they shouldn't. Teachers absences are entered as 1/2 day but subs are seeing full day absences. BIG PROBLEM. The reports are terrible. It is not an easy friendly user face. I could write a book on the issues my district has had with TCP. I would pay money to go back to Kronos and Frontline. Review collected by and hosted on G2.com.

The system makes it simple for employees to clock in and out, request leave, and track their schedules, while giving administrators clear and accurate oversight of time, attendance, and labor costs. The ability to customize settings for our organization and generate detailed reports is especially valuable, as it helps streamline payroll and ensures compliance with policies. Review collected by and hosted on G2.com.

What I dislike most about TimeClock Plus by TCP is that some features can be overly complex and not always intuitive for new users. Employees sometimes find the navigation confusing, and certain administrative tasks—such as adjusting time entries or generating specific reports—can feel more time-consuming than expected. Occasional system glitches or connectivity issues can also disrupt clock-ins, which impacts accuracy and efficiency. Review collected by and hosted on G2.com.

Timeclock plus has very good service managers and techs that are willing to help 24/7 at any given time. Not only do they help fix issues when needed, they provide clear instructions which allows you to learn how to fix things on your own in the future. They are very good people to work with especially for a chain of stores. The company I work forhas 16 locations and TCP makes it easy to work with and track things for all locations. Review collected by and hosted on G2.com.

I currecntly don't dislike anything about TCP. Review collected by and hosted on G2.com.

it gets easier to navigate it after using it with someone that knows it well then it all makes sense how to find and change things in it for our employees. Review collected by and hosted on G2.com.

it was hard to navigate at first until i was able to go through it a few times with others that are familiar with the program. Review collected by and hosted on G2.com.

TimeClock Plus is easy to navigate. So very user friendly. The customer service is also very helpful when your in need of assistance. I needed help with our accural process and they were very knowledagble and helped me through it no problem. The Employees like it cause it's easy to clock in and out on just a few clicks and your done. Also like i said very user friendly they can easily request time off see there Accrued PTO and hours they had for the week without jumping through hoops. they can also have it on their phone for easy access. Review collected by and hosted on G2.com.

We sometimes have a issue with when they go to clock out it dosent always do it and then i have to adjust it for them but i dont know if that is nessecarialy TimeClock Plus issues it could be them clocking out on there phones and the Wifi connection might be bad. Also when a week passes and someone is out sick when they come in the following week and want to use thier PTO on the last week they missed days on for some reason it's blocked out so they cant do it. Then i have to manually do it which is silly cause they could easily be able to add it in and then i just approve it since i have to approve the PTO anyway. Review collected by and hosted on G2.com.

The clocks are relatively simple to configure and they have a great support team should you have any challenges in getting started.

Cloud management makes it super easy to access the system from anywhere, in addition to the use of the web clock. Review collected by and hosted on G2.com.

Sometimes support tickets can take an extended time to be resolved. Review collected by and hosted on G2.com.

TCP is very responsive with help desk issues. The TCP system is rather intuitive after becoming familiar with the system. Review collected by and hosted on G2.com.

I wish TCP could easily down load information from our accounting software so that the personnel files between the 2 systems would match all the time. Review collected by and hosted on G2.com.

What I like best about TCP TimeClock Plus is how easy it is to use. The layout is simple, so I don’t have to waste time figuring out where everything is. Clocking in and out is super quick, and I can even do it from my phone if I need to. Plus, it keeps track of my hours really well, so I always know how much time I’ve worked. It also helps my job run smoother because it connects with other systems, making everything more organized. Review collected by and hosted on G2.com.

The system has a lot of features, which is great, but it can feel a little overwhelming at first. It would be nice if some parts were a bit simpler to use right away. Review collected by and hosted on G2.com.

Quick and easy access and simple to use. 24/7 Support. Review collected by and hosted on G2.com.

I don't like receiving surveys after EVERY request, especially since the survey does not clearly state which request the survey is referencing.

BILLING/ACCOUNTS PAYABLE: The implementation team caused overages by adding Test employees which TCP should have removed upon completion. I was unaware of charges until billed. Also, when logging in to pay invoices, there's no overview or history of the account to review. Review collected by and hosted on G2.com.

I like that TCP can be configured to accommodate both business units that are so different from one another Review collected by and hosted on G2.com.

I wish the ability to track time on a percentage basis or hours:minutes could be manipulated on employee profile. Instead it is either everyone is hours:minutes or everyone is percentage Review collected by and hosted on G2.com.