TimeClock Plus by TCP Reviews & Product Details

TCP has been amazing to work with. The implementation team has gone above and beyond to help with our implementation. They have been very patient with our lack of knowledge and always willing to give advice. The incredibly large amount of features this program can be overwhelming. Support has been quick to respond and always on point. We have about 600 employees on TCP at this time and are getting ready to bring on another 200 but we are comfortable when we roll it out due to the tremendous support from the implementation team. Review collected by and hosted on G2.com.

The only negative I would say about TCP is the support ticket system. I find it difficult when I have multiple cases open to keep them straight through email. The ticket numbers are not on the email and there is not a support portal where I can review them. They like to have reviews after they close the case but there is no information included with the email requesting the review. Review collected by and hosted on G2.com.

I like that Timekeeping and Substitute Management are housed within one system. One platform streamlines processes and reduces the need to navigate between multiple tools. Review collected by and hosted on G2.com.

There have been a number of challenges with TCP, and I believe it was implemented before all issues/situations were fully addressed. That said, after meeting Chad D. in product development, I feel optimistic about the direction TCP is heading. He took time to listen to concerns and shared meaningful improvements that directly address many pain points fellow TCP Managers have experienced. While there is still work to be done, I'm encouraged by the progress and excited about the changes to come. Review collected by and hosted on G2.com.

What I like most about TimeClock Plus is how easy it makes tracking time and attendance. Everything is in one place, so clocking in, clocking out, and keeping up with hours is really straightforward. I also like that it updates in real time, so there’s no guessing or waiting to see if something actually saved Review collected by and hosted on G2.com.

What I dislike most is that the system can feel a little clunky at times. Some of the menus aren’t super intuitive, and it takes a bit of clicking around to find what you need. Review collected by and hosted on G2.com.

To be honest, there isn't much. It is not user friendly, most reports are redundant and provide unnecessary information. We are 14 months in using TCP and each day there are issues. The only positive thing I can say is that it is nice that you can...well, no actually nothing. I miss dearly Kronos and Frontline (AESOP). We actually had people quit their jobs because of TCP Review collected by and hosted on G2.com.

Where do I start. My district as been using TCP for OVER 14 mos and the issues continue daily. Subs show up when they shouldn't. Teachers absences are entered as 1/2 day but subs are seeing full day absences. BIG PROBLEM. The reports are terrible. It is not an easy friendly user face. I could write a book on the issues my district has had with TCP. I would pay money to go back to Kronos and Frontline. Review collected by and hosted on G2.com.

The system makes it simple for employees to clock in and out, request leave, and track their schedules, while giving administrators clear and accurate oversight of time, attendance, and labor costs. The ability to customize settings for our organization and generate detailed reports is especially valuable, as it helps streamline payroll and ensures compliance with policies. Review collected by and hosted on G2.com.

What I dislike most about TimeClock Plus by TCP is that some features can be overly complex and not always intuitive for new users. Employees sometimes find the navigation confusing, and certain administrative tasks—such as adjusting time entries or generating specific reports—can feel more time-consuming than expected. Occasional system glitches or connectivity issues can also disrupt clock-ins, which impacts accuracy and efficiency. Review collected by and hosted on G2.com.

Easy to use and it is reliable. We have three physical timeclocks. Review collected by and hosted on G2.com.

The reporting features are quite limited, which can be frustrating. However, I have noticed a significant improvement in customer service. Review collected by and hosted on G2.com.

Timeclock plus has very good service managers and techs that are willing to help 24/7 at any given time. Not only do they help fix issues when needed, they provide clear instructions which allows you to learn how to fix things on your own in the future. They are very good people to work with especially for a chain of stores. The company I work forhas 16 locations and TCP makes it easy to work with and track things for all locations. Review collected by and hosted on G2.com.

I currecntly don't dislike anything about TCP. Review collected by and hosted on G2.com.

it gets easier to navigate it after using it with someone that knows it well then it all makes sense how to find and change things in it for our employees. Review collected by and hosted on G2.com.

it was hard to navigate at first until i was able to go through it a few times with others that are familiar with the program. Review collected by and hosted on G2.com.

TimeClock Plus is easy to navigate. So very user friendly. The customer service is also very helpful when your in need of assistance. I needed help with our accural process and they were very knowledagble and helped me through it no problem. The Employees like it cause it's easy to clock in and out on just a few clicks and your done. Also like i said very user friendly they can easily request time off see there Accrued PTO and hours they had for the week without jumping through hoops. they can also have it on their phone for easy access. Review collected by and hosted on G2.com.

We sometimes have a issue with when they go to clock out it dosent always do it and then i have to adjust it for them but i dont know if that is nessecarialy TimeClock Plus issues it could be them clocking out on there phones and the Wifi connection might be bad. Also when a week passes and someone is out sick when they come in the following week and want to use thier PTO on the last week they missed days on for some reason it's blocked out so they cant do it. Then i have to manually do it which is silly cause they could easily be able to add it in and then i just approve it since i have to approve the PTO anyway. Review collected by and hosted on G2.com.

The clocks are relatively simple to configure and they have a great support team should you have any challenges in getting started.

Cloud management makes it super easy to access the system from anywhere, in addition to the use of the web clock. Review collected by and hosted on G2.com.

Sometimes support tickets can take an extended time to be resolved. Review collected by and hosted on G2.com.