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OnShift Reviews & Product Details

From recruitment to retention and everything in between, OnShift’s human capital management software platform transforms the relationship between healthcare organizations and their employees. Our innovative approach to recruitment, hiring, workforce management, pay and engagement fosters a culture where people want to work. Thousands of senior care organizations rely on OnShift software to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. We are focused on redefining the employee experience, while offering managers actionable data and insights throughout the entire employee journey—all from one unified software platform. Purpose-built for post-acute and senior living organizations, OnShift’s integrated suite of software features: • Talent Acquisition - Applicant tracking system, automated background screenings, electronic onboarding & hiring analytics • Workforce Management - Employee scheduling, workforce management, overtime monitoring & communication system • Employee Engagement & Retention - Staff surveys, performance monitoring, automated rewards system, new hire tracking, financial wellness & early wage access for employees • Reporting & Compliance - Overtime tracking, time theft monitoring, employee utilization, hiring analytics & payroll- based journal reporting

Seller

OnShift

Discussions

OnShift Community

Languages Supported

English

Product Description

OnShift is a web-based staff scheduling and labor management software designed to help long-term care and senior living facilities with your daily challenges by providing solutions and features for both independent and multi-facility organizations.

Overview by

Joe Wochna

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

OnShift Media

OnShift mobile apps

OnShift Schedule

OnShift Employ

OnShift Time

OnShift Engage

OnShift Schedule & Wallet

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David T.

Payroll Benefits Coordinator Level II and Accounts Payable

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

11/24/2023

"It's great for messaging our staff. BUT there are issues like not matching up with time keeping."

3.5/5

What do you like best about OnShift?

The best part of this software is the messaging part. It is easy to mass message and get info out quickly. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

We implemented this software slowly and it has become an okay tool. I would like to see it connected to our time clocks so that we can better track our hours and punches without having to take extra steps. The time clock and Onshift never seem to match up. Review collected by and hosted on G2.com.

Shawn B.

Mid-Market (51-1000 emp.)

12/27/2023

"OnShift Review"

4/5

What do you like best about OnShift?

Once I became familiarized with the program, it was fairly easy to use. The app on the phone for employees to use is also easy once everyone had received the training. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

What I dislike is the character limit on the messaging portion to send out to employees. It is limited to 140 characters. It would be nice if it was increased to 280 characters. Review collected by and hosted on G2.com.

Jane P.

Mid-Market (51-1000 emp.)

7/13/2023

"Excellent staffing solution"

5/5

What do you like best about OnShift?

It is very easy to use on the desktop or mobile app. The real time updates are crutial for effective and efficient staffing. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

There are periods where it runs slowly, or not at all. When we are in a busy part of our day, we need it up and running Review collected by and hosted on G2.com.

Sarah S.

Director of Culinary Services

Small-Business (50 or fewer emp.)

7/7/2023

"Great Scheduling Software"

4/5

What do you like best about OnShift?

Holes in the schedule can be quickly filled by the ability to message staff for fill-ins instantly. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

A grey color notes holes in schedules. It would be easier to see if they were a yellow warning for understaffing than the muted grey. Review collected by and hosted on G2.com.

Rosie R.

Small-Business (50 or fewer emp.)

7/20/2023

"Great, versatile, friendly program."

5/5

What do you like best about OnShift?

Integration of other programs, ability to give recognition, and surveys for feedback. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

Some features are hard to navigate until you've had extensive training, and it is a learn as you go or until the problems arise. Review collected by and hosted on G2.com.

Penny B.

Licensed Nursing Facility Administrator & Preceptor for Administrator in Training

Mid-Market (51-1000 emp.)

2/23/2023

"Absolutely Love Onshift"

5/5

What do you like best about OnShift?

Onshift is easy to use. It is very flexible and intuitive. During a COVID outbreak, we were even able to set up an alternative schedule to meet the higher staffing needs for the COVID unit.

Additionally, Onshift allows us to easily document attendance. With the Engage feature, we are able to reward our carepartners for good attendance and clocking in and out on time. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

We would like Onshift to bring back the Wallet feature. That was super helpful and used by some of our carepartners. Review collected by and hosted on G2.com.

Anata W.

Director

Hospital & Health Care

Enterprise (> 1000 emp.)

2/4/2023

"Keep up to date with important rules and requirements"

3.5/5

What do you like best about OnShift?

The first thing that comes to mind is Automated scheduling. The OnShift Automatic Scheduling module allows us to quickly create schedules that take into account the availability and preferences of each employee. Additionally, automatic synchronization does not demand manual synchronization and reduces the risk of synchronization errors. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

This is not a downside, but a thing that may not expect as it is. Honestly, OnShift can be complex to implement and set up, especially for larger organizations. It may take some time to customize the platform to meet the specific needs and requirements of the organization. Review collected by and hosted on G2.com.

What problems is OnShift solving and how is that benefiting you?

OnShift's time and attendance tracking features helped us to reduce timekeeping errors and improve accuracy. Employees were able to clock in and out using the OnShift mobile app, and managers had real-time visibility into who was on the clock and when.

We were also able to use OnShift compliance management tools to keep up to date with important rules and requirements, such as ensuring that all employees have the necessary certificates and training Review collected by and hosted on G2.com.

Jonathan B.

Enterprise (> 1000 emp.)

2/23/2023

"Easy to work with. Genuinely concerned about the clients needs."

5/5

What do you like best about OnShift?

Really, the nicest tech people I've ever worked with. They are very concerned about ensuring their clients are happy with their product and eager to fix anything. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

They're busy, so sometimes response times arent as quick as I like, but I'm a bit impatient so it could be me :) Review collected by and hosted on G2.com.

Janna K.

Small-Business (50 or fewer emp.)

2/23/2023

"Very user friendly platform for scheduling. Easy to quickly make changes."

4.5/5

What do you like best about OnShift?

Ability to make a change to someone's schedule globally instead of having to do each day individually. The reports are easy to read and allow staff to see the schedules posted easily. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

I am not able at this time to enter my own new hires and have to have customer supports help. Review collected by and hosted on G2.com.

Tiffany H.

Assistant Director of Nursing

Mid-Market (51-1000 emp.)

11/1/2022

"Onshift was very user friendly, easy to navigate, and their support help was easily accessible."

5/5

What do you like best about OnShift?

It is easy to navigate through Onshift, making the system very user-friendly. It is easy to create templates of schedules and with staff using the app on their phones, they have their schedule on hand all of the time, so they do not miss a shift, can see their days off or whether their vacations were approved, etc. Review collected by and hosted on G2.com.

What do you dislike about OnShift?

When printing each day;s schedule, the way they are arranged are somewhat difficult to read, especially when several nursing units, positions, and shift are involved. Review collected by and hosted on G2.com.