G2 reviewers report that Paycom excels in ease of use, with users highlighting its intuitive navigation and straightforward access to essential features like tax information and scheduling. In contrast, while SAP SuccessFactors HCM offers a comprehensive platform, some users mention that it can be less intuitive, requiring a steeper learning curve.
Users say that Paycom's implementation process is notably smooth, with many praising its quick setup and user-friendly interface. On the other hand, SAP SuccessFactors HCM has received feedback indicating that its implementation can be more complex, with some users facing challenges in configuration to meet specific workflow needs.
Reviewers mention that Paycom provides excellent customer support, with many users appreciating the responsiveness and helpfulness of the support team. In comparison, while SAP SuccessFactors HCM also offers good support, some users feel that it could be more proactive in addressing issues.
According to verified reviews, Paycom shines in time and attendance tracking, with users noting its robust features that simplify time management and reporting. SAP SuccessFactors HCM, while offering similar functionalities, has received lower satisfaction ratings in this area, indicating room for improvement.
G2 reviewers highlight that SAP SuccessFactors HCM is particularly strong in data analytics and reporting, with users appreciating its comprehensive reporting capabilities and integration with other SAP solutions. However, Paycom also offers solid reporting features, though some users feel it lacks the depth found in SAP's offerings.
Users report that Paycom's self-service capabilities are a standout feature, allowing employees to easily manage their information and tasks. In contrast, while SAP SuccessFactors HCM provides self-service options, some users find them less intuitive and more cumbersome to navigate.
Pricing
Entry-Level Pricing
Paycom
No pricing available
SAP SuccessFactors HCM
No pricing available
Free Trial
Paycom
No trial information available
SAP SuccessFactors HCM
Free Trial is available
Ratings
Meets Requirements
8.6
1,286
8.4
1,205
Ease of Use
9.1
3,625
8.2
1,223
Ease of Setup
7.8
737
7.9
591
Ease of Admin
8.2
744
8.0
514
Quality of Support
8.5
1,187
8.1
1,057
Has the product been a good partner in doing business?
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
How can employees elect to contribute all bonus earnings directly into their 401k
2 Comments
AG
Depends on the 401k Provider and how your company sets your 401k up. There are many variables and rules to consider that exist outside of the Paycom system.Read more
SuccessFactors is a SAP product suite to provide cloud based solution to manage business alignment, people performance, recruitment, and employee central and...Read more
where did successfactors go wrong?
1 Comment
GA
Unlike most modern vendors who encourage the client for independence and growth, SFSF protects it's partner by limiting access to "provision access", even...Read more
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