# Drift vs Salesloft Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesloft excels in user experience, with many users highlighting its **ease of use** and ability to streamline administrative tasks. One user mentioned how it connects to their calendar, allowing clients to easily book time slots, which significantly reduces scheduling headaches.
- **Users say** that Drift provides effective real-time communication with prospects, making it a valuable tool for engaging potential customers. Reviewers appreciate the ability to book meetings even when team members are unavailable, which enhances responsiveness and customer interaction.
- **According to verified reviews** , Salesloft stands out for its robust performance tracking and data entry capabilities, with users praising its seamless integration that allows for easy management of customer interactions. One user noted that it helps them stay organized and on top of their work better than other platforms like Salesforce.
- **Reviewers mention** that while Drift is generally a good tool, it does face some challenges with routing bugs that can occasionally disrupt the user experience. However, users appreciate that these issues are typically resolved quickly, indicating a responsive support team.
- **G2 reviewers highlight** that Salesloft's implementation process is notably quick and intuitive, making it easier for teams to get up and running without extensive training. This is a significant advantage for organizations looking to minimize downtime during onboarding.
- **Users report** that both platforms have strong support, but Salesloft's quality of support is slightly lower than Drift's, with users noting that while both are effective, Drift's support team is particularly responsive to user needs. This can be a deciding factor for teams that prioritize ongoing assistance.



| | Drift | Salesloft | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,256 | 4,287 | 
| **Largest Market Segment** | Mid-Market (51.7% of reviews) | Mid-Market (56.4% of reviews) | 
| **Entry Level Price** | Starting at $2,500.00 Per Month | Contact Us | 

---
## Top Pros & Cons

### Drift

Pros:
- Ease of Use (53 reviews)
- Helpful (47 reviews)

Cons:
- Chat Management (10 reviews)
- Learning Curve (9 reviews)

### Salesloft

Pros:
- Ease of Use (256 reviews)
- Helpful (158 reviews)

Cons:
- Missing Features (95 reviews)
- Slow Performance (69 reviews)

---
## Ratings Comparison
| Rating | Drift | Salesloft | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1019 reviews) | 8.9 (3404 reviews) | 
  | **Ease of Use** | 8.7 (1032 reviews) | 8.8 (3449 reviews) | 
  | **Ease of Setup** | 8.4 (508 reviews) | 8.6 (1040 reviews) | 
  | **Ease of Admin** | 8.5 (473 reviews) | 8.5 (784 reviews) | 
  | **Quality of Support** | 8.8 (940 reviews) | 8.6 (3080 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (472 reviews) | 8.9 (774 reviews) | 
  | **Product Direction (% positive)** | 8.9 (997 reviews) | 8.8 (3298 reviews) | 

---
## Pricing

### Drift

#### Entry-Level Pricing

Plan: Premium

Price: Starting at $2,500.00 Per Month

Description: For small businesses. The right amount of conversational firepower to keep your business growing.

Key Features:
- * Everything in Free, plus:
- Live Chat
- Meetings

[Browse all 3 editions](https://www.g2.com/products/drift/pricing)

#### Free Trial

Yes

### Salesloft

#### Entry-Level Pricing

Plan: Advanced

Price: Contact Us

Description: For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.

Key Features:
- Pipeline Generation
- Rep Coaching
- Full Customer Lifecycle Workflows

[Browse all 2 editions](https://www.g2.com/products/salesloft/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.3/10 | 326 |
| **Salesloft** | N/A | N/A |

#### Messenger

| Feature | Drift | Salesloft | 
|---|---|---|
| **Sequencing** | 8.5 (204 reviews) ✓ Verified | Not enough data | 
| **AI** | 8.2 (201 reviews) ✓ Verified | Not enough data | 
| **Live Chat** | 9.1 (273 reviews) ✓ Verified | Not enough data | 
| **Customization Interface** | 8.5 (250 reviews) ✓ Verified | Not enough data | 

#### Channels

| Feature | Drift | Salesloft | 
|---|---|---|
| **Social Media** | 7.9 (116 reviews) ✓ Verified | Not enough data | 
| **Website** | 8.9 (250 reviews) ✓ Verified | Not enough data | 
| **Text Message (SMS)** | 7.7 (91 reviews) ✓ Verified | Not enough data | 
| **Voice Assistants** | 7.6 (81 reviews) ✓ Verified | Not enough data | 
| **Other** | 7.8 (90 reviews) ✓ Verified | Not enough data | 

#### Customers

| Feature | Drift | Salesloft | 
|---|---|---|
| **Targeting** | 8.6 (225 reviews) ✓ Verified | Not enough data | 
| **Profiles** | 8.4 (202 reviews) ✓ Verified | Not enough data | 
| **Analytics** | 8.1 (241 reviews) ✓ Verified | Not enough data | 
| **Lead Gathering** | 8.7 (242 reviews) ✓ Verified | Not enough data | 
| **Sales Conversion** | 8.5 (246 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.0/10 | 358 |
| **Salesloft** | N/A | N/A |

#### Lead Facilitation

| Feature | Drift | Salesloft | 
|---|---|---|
| **Customer-facing Chatbot** | 8.9 (315 reviews) ✓ Verified | Not enough data | 
| **Lead Qualification** | 8.2 (309 reviews) ✓ Verified | Not enough data | 
| **Lead Follow-up** | 8.2 (288 reviews) ✓ Verified | Not enough data | 
| **Meeting Scheduling ** | 8.7 (305 reviews) ✓ Verified | Not enough data | 

#### Organization

| Feature | Drift | Salesloft | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.0 (265 reviews) ✓ Verified | Not enough data | 
| **Data Entry** | 8.0 (269 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Integrations / APIs** | 8.3 (278 reviews) ✓ Verified | 10.0 (5 reviews) | 

#### Performance Analysis

| Feature | Drift | Salesloft | 
|---|---|---|
| **Coaching ** | 7.8 (241 reviews) ✓ Verified | Not enough data | 
| **Peformance Tracking** | 8.0 (261 reviews) ✓ Verified | 10.0 (6 reviews) | 

#### Sales Analysis

| Feature | Drift | Salesloft | 
|---|---|---|
| **ROI Forecasting ** | 7.5 (215 reviews) ✓ Verified | Not enough data | 
| **Sales Forecasting ** | 7.7 (221 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | 7.5 (87 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (85 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 8.1/10 | 1820 |

#### Integrated Workflows

| Feature | Drift | Salesloft | 
|---|---|---|
| **Task Management** | Not enough data | 8.7 (1526 reviews) ✓ Verified | 
| **Email Tracking/Automation** | Not enough data | 9.2 (1659 reviews) ✓ Verified | 
| **Calls and Voice** | Not enough data | 8.6 (1489 reviews) ✓ Verified | 
| **Other Outreach Options ** | Not enough data | 8.3 (1331 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | 8.8 (1601 reviews) ✓ Verified | 
| **Calendar** | Not enough data | 8.7 (751 reviews) | 
| **Shared Records** | Not enough data | 8.4 (670 reviews) | 

#### Repeatability and Reportability

| Feature | Drift | Salesloft | 
|---|---|---|
| **Content Management** | Not enough data | 8.7 (1421 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | 8.8 (1562 reviews) ✓ Verified | 
| **Workflow Performance** | Not enough data | 8.8 (1519 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Not enough data | 8.3 (1275 reviews) ✓ Verified | 
| **Gamification** | Not enough data | 7.8 (600 reviews) | 

#### AI and Automation

| Feature | Drift | Salesloft | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.2 (685 reviews) | 
| **Lead Scoring** | Not enough data | 8.0 (636 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.3 (663 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.9 (589 reviews) | 
| **Machine Learning** | Not enough data | 7.7 (561 reviews) | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (207 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (49 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (48 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (49 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (49 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (49 reviews) | 
| **Decision Making** | Not enough data | 7.4 (48 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 7.8/10 | 970 |

#### Call Analytics

| Feature | Drift | Salesloft | 
|---|---|---|
| **Call Recording** | Not enough data | 9.0 (740 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 8.3 (594 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | 8.5 (666 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 8.3 (632 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Drift | Salesloft | 
|---|---|---|
| **Customer Scoring** | Not enough data | 8.2 (590 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | 8.0 (484 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (123 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (12 reviews) | 
| **Decision Making** | Not enough data | 7.9 (12 reviews) | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.2/10 | 332 |
| **Salesloft** | N/A | N/A |

#### Responses

| Feature | Drift | Salesloft | 
|---|---|---|
| **Customization** | 8.2 (280 reviews) | Not enough data | 
| **Control** | 8.3 (268 reviews) | Not enough data | 
| **Route To Human** | 8.4 (303 reviews) | Not enough data | 
| **Menu bars** | 8.1 (273 reviews) | Not enough data | 
| **Drip sequences** | 8.0 (228 reviews) | Not enough data | 

#### Platform

| Feature | Drift | Salesloft | 
|---|---|---|
| **Live chat** | 8.9 (309 reviews) | Not enough data | 
| **Integrations** | 8.4 (291 reviews) | Not enough data | 
| **Branding** | 8.4 (275 reviews) | Not enough data | 
| **Analytics** | 8.1 (281 reviews) | Not enough data | 
| **A/B testing** | 7.9 (240 reviews) | Not enough data | 
| **Role-based access** | 8.4 (261 reviews) | Not enough data | 
| **Collection of information** | 8.2 (286 reviews) | Not enough data | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | 7.7 (84 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (82 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.4/10 | 198 |
| **Salesloft** | N/A | N/A |

#### Conversational Platform

| Feature | Drift | Salesloft | 
|---|---|---|
| **Personalization** | 8.6 (167 reviews) | Not enough data | 
| **Omnichannel** | 8.4 (117 reviews) | Not enough data | 
| **Contextual Engagement** | 8.7 (128 reviews) | Not enough data | 
| **Proactive Engagement** | 8.6 (92 reviews) | Not enough data | 

#### Support Automation

| Feature | Drift | Salesloft | 
|---|---|---|
| **Intelligent Routing** | Feature Not Available | Not enough data | 
| **Seamless Escalation** | 8.4 (147 reviews) | Not enough data | 
| **Transcripts** | 8.7 (138 reviews) | Not enough data | 
| **Self-Serve Support** | 8.4 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | 7.9 (31 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (31 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 7.9/10 | 66 |

#### Revenue Sourcing and Forecasting

| Feature | Drift | Salesloft | 
|---|---|---|
| **Revenue History** | Not enough data | 7.6 (56 reviews) | 
| **Pipeline Management** | Not enough data | 8.1 (59 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.2 (59 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.8 (54 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (57 reviews) | 
| **Predictive Forecasting** | Not enough data | 7.5 (52 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 7.5 (53 reviews) | 

#### CRM Data Enrichment

| Feature | Drift | Salesloft | 
|---|---|---|
| **Calendar Sync** | Not enough data | 8.5 (55 reviews) | 
| **Email Activity Capture** | Not enough data | 8.5 (56 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.2 (49 reviews) | 
| **Marketing Leads** | Not enough data | 7.8 (48 reviews) | 
| **Contact Capture** | Not enough data | 7.6 (48 reviews) | 

#### Account Management

| Feature | Drift | Salesloft | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 7.9 (49 reviews) | 
| **Account optimization** | Not enough data | 7.8 (49 reviews) | 
| **Historical Patterns** | Not enough data | 8.0 (47 reviews) | 
| **Rep Performance** | Not enough data | 8.1 (47 reviews) | 
| **Account Engagement** | Not enough data | 8.3 (50 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 7.7 (46 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.0/10 | 102 |
| **Salesloft** | N/A | N/A |

#### Integrations

| Feature | Drift | Salesloft | 
|---|---|---|
| **MS Teams Integration** | 7.4 (92 reviews) | Not enough data | 
| **Email Integration** | 7.9 (95 reviews) | Not enough data | 
| **Zoom Integration** | 7.8 (91 reviews) | Not enough data | 
| **Google Meet Integration** | 7.3 (88 reviews) | Not enough data | 
| **Salesforce Integration** | 8.0 (95 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Drift | Salesloft | 
|---|---|---|
| **Custom Booking Page** | 8.2 (94 reviews) | Not enough data | 
| **Personalized Links** | 8.3 (93 reviews) | Not enough data | 
| **Personalized Web Embed** | 7.9 (90 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Drift | Salesloft | 
|---|---|---|
| **Set Working Hours** | 8.5 (96 reviews) | Not enough data | 
| **Automatic Updates** | 8.2 (90 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (93 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.1/10 | 14 |
| **Salesloft** | N/A | N/A |

#### Customer Support

| Feature | Drift | Salesloft | 
|---|---|---|
| **Text** | 7.8 (12 reviews) | Not enough data | 
| **Speech** | 7.8 (12 reviews) | Not enough data | 
| **Knowledge Base** | 8.1 (12 reviews) | Not enough data | 

#### Automation

| Feature | Drift | Salesloft | 
|---|---|---|
| **Ticket Resolution** | 8.2 (11 reviews) | Not enough data | 
| **Customization** | 8.3 (13 reviews) | Not enough data | 
| **Intelligent Routing** | 8.3 (12 reviews) | Not enough data | 

#### Artificial Intelligence

| Feature | Drift | Salesloft | 
|---|---|---|
| **Learning** | 7.7 (13 reviews) | Not enough data | 
| **Language** | 8.2 (13 reviews) | Not enough data | 
| **Conversational AI** | 8.3 (14 reviews) | Not enough data | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 7.8/10 | 31 |
| **Salesloft** | N/A | N/A |

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | 7.7 (31 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (30 reviews) | Not enough data | 

#### Agentic AI - Bot Platforms

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.2/10 | 598 |
| **Salesloft** | N/A | N/A |

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | 7.7 (83 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (81 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.3 (81 reviews) | Not enough data | 

#### Communication

| Feature | Drift | Salesloft | 
|---|---|---|
| **Pop-up Chat** | 9.2 (543 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.5 (539 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | 7.8 (323 reviews) ✓ Verified | Not enough data | 
| **In-App Messaging** | 8.6 (414 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | 7.9 (189 reviews) | Not enough data | 

####  Internal Use

| Feature | Drift | Salesloft | 
|---|---|---|
| **Customization ** | 8.4 (461 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | 8.7 (470 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | 8.5 (471 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.2 (408 reviews) ✓ Verified | Not enough data | 
| **Team Inbox ** | 8.3 (371 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.1 (401 reviews) ✓ Verified | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Drift** | 8.3/10 | 74 |
| **Salesloft** | N/A | N/A |

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Summarization** | 7.4 (20 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Drift | Salesloft | 
|---|---|---|
| **Knowledge Base** | 8.1 (57 reviews) | Not enough data | 
| **Searchable Articles** | 8.2 (53 reviews) | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | 
| **Mobile Optimization** | 8.2 (51 reviews) | Not enough data | 
| **Personalization** | 8.5 (57 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Drift | Salesloft | 
|---|---|---|
| **Branding** | 8.6 (57 reviews) | Not enough data | 
| **Automation** | 8.7 (60 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Integrations** | 8.6 (59 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 8.0/10 | 795 |

#### Agentic AI - Sales Performance Management

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (16 reviews) | 

#### Incentives

| Feature | Drift | Salesloft | 
|---|---|---|
| **Badges** | Not enough data | 8.1 (348 reviews) | 
| **Triggers** | Not enough data | 8.2 (513 reviews) | 
| **Commission Calculator** | Not enough data | 7.3 (294 reviews) | 
| **Leaderboards** | Not enough data | 8.5 (549 reviews) ✓ Verified | 

#### Personalization

| Feature | Drift | Salesloft | 
|---|---|---|
| **Profiles** | Not enough data | 8.4 (410 reviews) | 
| **Custom Reports** | Not enough data | 8.4 (565 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (691 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.5 (410 reviews) ✓ Verified | 

#### Administrative

| Feature | Drift | Salesloft | 
|---|---|---|
| **Integration** | Not enough data | 8.8 (661 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.4 (566 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.6 (559 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 7.9/10 | 2271 |

#### Agentic AI - Email Tracking

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (38 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (38 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (38 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (38 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (37 reviews) | 
| **Proactive Assistance** | Not enough data | 6.7 (38 reviews) | 
| **Decision Making** | Not enough data | 6.7 (38 reviews) | 

#### Analytics

| Feature | Drift | Salesloft | 
|---|---|---|
| **Open Rates** | Not enough data | 8.7 (2101 reviews) | 
| **Link Activity** | Not enough data | 8.6 (2046 reviews) | 
| **Attachment Activity** | Not enough data | 8.4 (1831 reviews) | 

#### Customizations

| Feature | Drift | Salesloft | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.9 (2050 reviews) | 
| **Email Scheduling** | Not enough data | 9.1 (2034 reviews) | 
| **Notifications** | Not enough data | 8.8 (2044 reviews) | 
| **Email Categorization** | Not enough data | 8.6 (1766 reviews) | 
| **Templates** | Not enough data | 9.0 (2056 reviews) | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (252 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 7.7/10 | 362 |

#### Agentic AI - Sales Analytics

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (24 reviews) | 

#### Data Sourcing

| Feature | Drift | Salesloft | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.9 (294 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.1 (301 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.8 (284 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.5 (315 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (289 reviews) | 

#### Predictive Analytics

| Feature | Drift | Salesloft | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (308 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.1 (310 reviews) | 
| **Risk Analysis** | Not enough data | 7.3 (288 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (292 reviews) | 

#### Sales Management

| Feature | Drift | Salesloft | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.2 (303 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (281 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.1 (317 reviews) | 
| **Activity Tracking** | Not enough data | 9.2 (331 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 8.3/10 | 1951 |

#### Agentic AI - Outbound Call Tracking

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (32 reviews) | 

#### Calling

| Feature | Drift | Salesloft | 
|---|---|---|
| **Record Calls** | Not enough data | 9.0 (1592 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.3 (1410 reviews) | 
| **Call Types** | Not enough data | 8.7 (1523 reviews) | 
| **Click-to-Call** | Not enough data | 9.0 (1668 reviews) ✓ Verified | 
| **Auto Dialer** | Not enough data | 7.7 (37 reviews) | 

#### Contacts

| Feature | Drift | Salesloft | 
|---|---|---|
| **Personalization** | Not enough data | 8.8 (1682 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.4 (1498 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (1567 reviews) ✓ Verified | 

#### Insights

| Feature | Drift | Salesloft | 
|---|---|---|
| **Notes** | Not enough data | 8.8 (1678 reviews) | 
| **Daily Summary** | Not enough data | 8.7 (1545 reviews) | 
| **Automated Voicemails** | Not enough data | 8.5 (1274 reviews) | 
| **Automated Emails** | Not enough data | 9.1 (1646 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | 8.4 (1418 reviews) ✓ Verified | 
| **Automated Note Taking** | Not enough data | 7.3 (36 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 8.4/10 | 774 |

#### Agentic AI - Sales Coaching

| Feature | Drift | Salesloft | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (7 reviews) | 
| **Decision Making** | Not enough data | 8.1 (7 reviews) | 

#### Training

| Feature | Drift | Salesloft | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.6 (589 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 8.5 (584 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.2 (491 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 8.3 (493 reviews) ✓ Verified | 

#### Feedback

| Feature | Drift | Salesloft | 
|---|---|---|
| **Review** | Not enough data | 8.8 (529 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 8.6 (461 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 8.5 (428 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 8.7 (528 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.8 (575 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.8 (572 reviews) ✓ Verified | 
| **Competition** | Not enough data | 8.5 (480 reviews) ✓ Verified | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.1 (54 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | 8.6/10 | 33 |

#### Agentic AI - Sales Enablement

| Feature | Drift | Salesloft | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Content Management

| Feature | Drift | Salesloft | 
|---|---|---|
| **Content Import** | Not enough data | 8.5 (14 reviews) | 
| **Content Creation** | Not enough data | 8.9 (22 reviews) | 
| **Templates** | Not enough data | 9.1 (30 reviews) | 
| **Advanced Search** | Not enough data | 8.2 (17 reviews) | 
| **Content Storage** | Not enough data | 8.8 (13 reviews) | 

#### Analytics

| Feature | Drift | Salesloft | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (26 reviews) | 
| **Alerts** | Not enough data | 9.1 (13 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.5 (12 reviews) | 
| **Content Utilization** | Not enough data | 9.3 (18 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Drift | Salesloft | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Drift | Salesloft | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Drift | Salesloft | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Drift | Salesloft | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Drift** | N/A | N/A |
| **Salesloft** | N/A | N/A |

#### Statistical Tool

| Feature | Drift | Salesloft | 
|---|---|---|
| **Scripting** | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | 
| **Algorithms** | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Drift | Salesloft | 
|---|---|---|
| **Analysis** | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Not enough data | 

#### Decision Making

| Feature | Drift | Salesloft | 
|---|---|---|
| **Modeling** | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Drift | Salesloft | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Drift (8):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)

**Unique to Salesloft (11):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement)


---
## Reviewer Demographics

### By Company Size

| Segment | Drift | Salesloft | 
|---|---|---|
| **Small-Business** | 25.5% | 22.9% | 
| **Mid-Market** | 51.7% | 56.4% | 
| **Enterprise** | 22.9% | 20.7% | 

### By Industry

#### Drift

- **Computer Software:** 32.8%
- **Information Technology and Services:** 20.6%
- **Marketing and Advertising:** 7.2%
- **Financial Services:** 3.2%
- **Computer & Network Security:** 3.0%
- **Human Resources:** 2.5%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.6%
- **Education Management:** 1.4%
- **E-Learning:** 1.4%
- **Other:** 24.2%

#### Salesloft

- **Computer Software:** 33.2%
- **Information Technology and Services:** 18.0%
- **Marketing and Advertising:** 5.9%
- **Internet:** 4.1%
- **Financial Services:** 3.9%
- **Telecommunications:** 2.1%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **Hospital & Health Care:** 1.4%
- **E-Learning:** 1.3%
- **Other:** 26.3%

---
## Alternatives

### Alternatives to Drift

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3872 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1907 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1488 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6981 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4094 reviews)
- [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews)
- [Ada](https://www.g2.com/products/ada-support-inc-ada/reviews) — 4.6/5 stars (173 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)

### Alternatives to Salesloft

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9673 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6672 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (576 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9106 reviews)

---
## Top Discussions

### Drift

- Title: [How do I scale conversational marketing?](https://www.g2.com/discussions/conversational-marketing-0d87ad75-128e-4457-81cb-8e3880e51fd6) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Chatbots allow you to offer fast responses to visitors 24/7, even while your team is sleeping. Since they can ask the same qualifying questions your sales..."
- Title: [What types of people are having conversations with businesses?](https://www.g2.com/discussions/conversational-marketing-b012374a-2421-4559-8c88-414fa31149e6) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often..."
- Title: [How do I measure the effectiveness of conversational marketing?](https://www.g2.com/discussions/conversational-marketing-c5c64a26-1769-402e-b51b-280528b3dc04) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that..."
- Title: [Do I have to completely remove all of my lead capture forms?](https://www.g2.com/discussions/conversational-marketing-2fd3e4b9-40e7-4a08-a3dc-6c3225e804e3) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by..."
- Title: [What is a drift playbook?](https://www.g2.com/discussions/what-is-a-drift-playbook) — 1 comment, 1 upvote
  > **Top comment:** "Hi there! Playbooks are central to Drift and what we do! They are automated message workflows and campaigns that proactively reach out to site visitors and..."

### Salesloft

- Title: [can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?](https://www.g2.com/discussions/31434-can-i-compare-metrics-of-team-members-month-on-month-for-example-reply-rate-for-individuals-and-teams-over-the-last-3-months-in-a-graph) — 7 comments, 2 upvotes
  > **Top comment:** "Hi Kat!

There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on..."
- Title: [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) — 6 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [What is SalesLoft used for?](https://www.g2.com/discussions/what-is-salesloft-used-for) — 4 comments
  > **Top comment:** "Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposes"
- Title: [Can salesloft be used as CRM as well? If yes I would like to have more informations? If no, do you have plan to start with CRM option as well? I would like to know more about how do you use AI? How do you integrate with which sales platform salesloft can be integrated?](https://www.g2.com/discussions/33162-can-salesloft-be-used-as-crm-as-well-if-yes-i-would-like-to-have-more-informations-if-no-do-you-have-plan-to-start-with-crm-option-as-well-i-would-like-to-know-more-about-how-do-you-use-ai-how-do-you-integrate-with-which-sales-platform-salesloft-can) — 2 comments
  > **Top comment:** "Hi Rastko, thanks for your question! SalesLoft is able to integrate with CRMs and we do have some customers that use SalesLoft without using any CRM. 

We..."
- Title: [What is the best way to not have to start sending cadences out of SL but through email or SF?](https://www.g2.com/discussions/what-is-the-best-way-to-not-have-to-start-sending-cadences-out-of-sl-but-through-email-or-sf) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hello!

Yes, you are able to execute cadences directly from the Salesforce interface via SalesLoft..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/drift-vs-salesloft)