I really like the ease of setting up 360Dialog to create my bot, and when I had issues with message sending, the quick and effective support was crucial to resolve them. The automation with WhatsApp it allows is very good, and I can connect better with patients using 360Dialog, creating automated responses so they don't have to wait long for a physical secretary.
I appreciate 360Dialog's support team; they are really attentive and always get back to us within a few hours. Their follow-up makes us feel supported. I also find template creation with their API pretty straightforward, which makes communication scaling easier.
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