Introducing G2.ai, the future of software buying.Try now

Best Social Media Analytics Software for Small Business

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Social Media Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Social Media Analytics category.

In addition to qualifying for inclusion in the Social Media Analytics Software category, to qualify for inclusion in the Small Business Social Media Analytics Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

Coming Soon
Get Trending Social Media Analytics Products in Your Inbox

A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.

Sample Trending Products Newsletter
1 filter applied
Clear All

80 Listings in Small Business Social Media Analytics Available

(6,647)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Social Media Analytics software
View top Consulting Services for Hootsuite
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hootsuite is a social media management platform that allows users to schedule posts, monitor engagement, and track performance across multiple social media accounts.
    • Reviewers frequently mention the convenience of having all social media accounts in one place, the ability to schedule posts in advance, and the valuable insights provided by the analytics dashboard.
    • Users experienced issues with the mobile app, finding it less functional than the desktop version, and some found the interface to be cluttered or slow when managing multiple accounts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Post Scheduling
    1,552
    Ease of Use
    1,411
    Scheduling
    1,371
    Centralized Management
    1,050
    Scheduling Posts
    1,020
    Cons
    Limited Features
    468
    Missing Features
    448
    Expensive
    428
    High Pricing
    412
    Posting Issues
    362
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hootsuite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    7.4
    Attribution
    Average: 7.9
    8.4
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hootsuite
    Company Website
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    6,191,571 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hootsuite is a social media management platform that allows users to schedule posts, monitor engagement, and track performance across multiple social media accounts.
  • Reviewers frequently mention the convenience of having all social media accounts in one place, the ability to schedule posts in advance, and the valuable insights provided by the analytics dashboard.
  • Users experienced issues with the mobile app, finding it less functional than the desktop version, and some found the interface to be cluttered or slow when managing multiple accounts.
Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Post Scheduling
1,552
Ease of Use
1,411
Scheduling
1,371
Centralized Management
1,050
Scheduling Posts
1,020
Cons
Limited Features
468
Missing Features
448
Expensive
428
High Pricing
412
Posting Issues
362
Hootsuite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
7.4
Attribution
Average: 7.9
8.4
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Hootsuite
Company Website
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
6,191,571 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
(5,756)4.4 out of 5
12th Easiest To Use in Social Media Analytics software
View top Consulting Services for Sprout Social
Save to My Lists
Entry Level Price:Starting at $199.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management tool that offers features for scheduling, publishing, and analyzing social media content.
    • Users like the comprehensive set of social media management tools, the asset library for media management, the 'best posts' feature, and the pre-saved replies feature that makes conversation with clients more efficient.
    • Reviewers mentioned that the mobile app needs improvement, the pricing structure is not agency friendly, and there are fewer third-party automation apps available.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,607
    Post Scheduling
    1,063
    Scheduling
    1,015
    Analytics
    915
    Centralized Management
    845
    Cons
    Missing Features
    638
    Limited Features
    457
    Expensive
    411
    Improvement Needed
    400
    High Pricing
    368
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprout Social features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.0
    Attribution
    Average: 7.9
    8.5
    Scalability
    Average: 8.6
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    116,617 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,787 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management tool that offers features for scheduling, publishing, and analyzing social media content.
  • Users like the comprehensive set of social media management tools, the asset library for media management, the 'best posts' feature, and the pre-saved replies feature that makes conversation with clients more efficient.
  • Reviewers mentioned that the mobile app needs improvement, the pricing structure is not agency friendly, and there are fewer third-party automation apps available.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,607
Post Scheduling
1,063
Scheduling
1,015
Analytics
915
Centralized Management
845
Cons
Missing Features
638
Limited Features
457
Expensive
411
Improvement Needed
400
High Pricing
368
Sprout Social features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
7.0
Attribution
Average: 7.9
8.5
Scalability
Average: 8.6
8.1
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
116,617 Twitter followers
LinkedIn® Page
www.linkedin.com
1,787 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(2,834)4.6 out of 5
2nd Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Social is a social media management platform that allows users to schedule posts, view statistics, and manage multiple social media accounts from a single interface.
    • Reviewers frequently mention the convenience of scheduling posts across multiple platforms, the ease of setup, and the valuable insights provided by the platform's analytics.
    • Reviewers experienced issues with outdated user interface design, missing direct message notifications, and limitations in the platform's analytics capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    108
    Post Scheduling
    87
    Centralized Management
    77
    Multi-platform
    66
    Scheduling
    62
    Cons
    Missing Features
    28
    Expensive
    21
    Social Media Limitations
    20
    Plan Limitations
    17
    High Pricing
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Social features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Attribution
    Average: 7.9
    8.8
    Scalability
    Average: 8.6
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Social is a social media management platform that allows users to schedule posts, view statistics, and manage multiple social media accounts from a single interface.
  • Reviewers frequently mention the convenience of scheduling posts across multiple platforms, the ease of setup, and the valuable insights provided by the platform's analytics.
  • Reviewers experienced issues with outdated user interface design, missing direct message notifications, and limitations in the platform's analytics capabilities.
Zoho Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
108
Post Scheduling
87
Centralized Management
77
Multi-platform
66
Scheduling
62
Cons
Missing Features
28
Expensive
21
Social Media Limitations
20
Plan Limitations
17
High Pricing
15
Zoho Social features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Attribution
Average: 7.9
8.8
Scalability
Average: 8.6
8.5
Report Customizability
Average: 8.1
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,388 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
(3,064)4.5 out of 5
13th Easiest To Use in Social Media Analytics software
View top Consulting Services for Semrush
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a comprehensive SEO toolkit that provides a range of features including keyword research, site audits, competitor analysis, and backlink tracking.
    • Reviewers frequently mention the intuitive user interface, reliable data, and the convenience of having all essential SEO tools integrated into one platform, which enhances their workflow and efficiency.
    • Reviewers experienced challenges with the high pricing, especially for small businesses and freelancers, and some found the vast amount of data and tools overwhelming for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    561
    Ease of Use
    531
    Keyword Research
    496
    Helpful
    463
    SEO Optimization
    456
    Cons
    Expensive
    379
    High Pricing
    340
    High Costs
    287
    Pricing Issues
    220
    Learning Curve
    210
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Semrush features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.9
    8.7
    Scalability
    Average: 8.6
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    304,485 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a comprehensive SEO toolkit that provides a range of features including keyword research, site audits, competitor analysis, and backlink tracking.
  • Reviewers frequently mention the intuitive user interface, reliable data, and the convenience of having all essential SEO tools integrated into one platform, which enhances their workflow and efficiency.
  • Reviewers experienced challenges with the high pricing, especially for small businesses and freelancers, and some found the vast amount of data and tools overwhelming for beginners.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
561
Ease of Use
531
Keyword Research
496
Helpful
463
SEO Optimization
456
Cons
Expensive
379
High Pricing
340
High Costs
287
Pricing Issues
220
Learning Curve
210
Semrush features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.9
8.7
Scalability
Average: 8.6
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
304,485 Twitter followers
LinkedIn® Page
www.linkedin.com
2,261 employees on LinkedIn®
(3,587)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Social Media Analytics software
View top Consulting Services for SOCi
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management platform that allows users to schedule posts, manage reviews, and automate content creation across multiple locations.
    • Users frequently mention the ease of scheduling posts, the ability to manage reviews from various sites in one place, and the time-saving benefits of automating content creation and sharing.
    • Users mentioned issues with the initial setup being cumbersome, limitations in post scheduling on the platform calendar, and challenges with learning all the details due to the many components of SOCi.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,177
    Post Scheduling
    790
    Scheduling Posts
    640
    Centralized Management
    632
    Scheduling
    605
    Cons
    Missing Features
    288
    Posting Issues
    275
    Limited Features
    237
    Learning Curve
    194
    Improvement Needed
    182
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Attribution
    Average: 7.9
    8.5
    Scalability
    Average: 8.6
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management platform that allows users to schedule posts, manage reviews, and automate content creation across multiple locations.
  • Users frequently mention the ease of scheduling posts, the ability to manage reviews from various sites in one place, and the time-saving benefits of automating content creation and sharing.
  • Users mentioned issues with the initial setup being cumbersome, limitations in post scheduling on the platform calendar, and challenges with learning all the details due to the many components of SOCi.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,177
Post Scheduling
790
Scheduling Posts
640
Centralized Management
632
Scheduling
605
Cons
Missing Features
288
Posting Issues
275
Limited Features
237
Learning Curve
194
Improvement Needed
182
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.0
Attribution
Average: 7.9
8.5
Scalability
Average: 8.6
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®
(1,052)4.8 out of 5
1st Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

    Users
    • Social Media Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 73% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Vista Social is a social media management tool that consolidates various functions such as scheduling posts, monitoring engagement, and automating responses into one platform.
    • Users frequently mention the convenience of having all social media management tasks in one place, the real-time aspect of replies, and the ease of initial setup.
    • Users experienced issues with excessive email alerts, occasional glitches, and limitations in the mobile version of the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vista Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    532
    Social Media Management
    428
    Features
    335
    Post Scheduling
    315
    Centralized Management
    311
    Cons
    Learning Curve
    75
    Social Media Limitations
    66
    Missing Features
    62
    Instagram Limitations
    58
    Improvement Needed
    57
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vista Social features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Attribution
    Average: 7.9
    9.6
    Scalability
    Average: 8.6
    9.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    New York, US
    Twitter
    @vistasocialapp
    2,765 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vista Social is a modern all-in-one social media platform. Expertly crafted social media management tools to help you exceed your goals. Features include publishing and scheduling, reports and analyti

Users
  • Social Media Manager
  • Founder
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 73% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Vista Social is a social media management tool that consolidates various functions such as scheduling posts, monitoring engagement, and automating responses into one platform.
  • Users frequently mention the convenience of having all social media management tasks in one place, the real-time aspect of replies, and the ease of initial setup.
  • Users experienced issues with excessive email alerts, occasional glitches, and limitations in the mobile version of the platform.
Vista Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
532
Social Media Management
428
Features
335
Post Scheduling
315
Centralized Management
311
Cons
Learning Curve
75
Social Media Limitations
66
Missing Features
62
Instagram Limitations
58
Improvement Needed
57
Vista Social features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.2
Attribution
Average: 7.9
9.6
Scalability
Average: 8.6
9.4
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2022
HQ Location
New York, US
Twitter
@vistasocialapp
2,765 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(852)4.5 out of 5
9th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bitly is a leading global SaaS company offering a comprehensive platform designed to enable every piece of information shared online to connect with key audiences and ignite action. Bitly's all-in

    Users
    • Marketing Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bitly is a tool for creating shortened links of content for sharing, with the added functionality of labeling the links as per user preference.
    • Users frequently mention Bitly's efficient link shortening capabilities, powerful analytics feature, QR code functionality, user-friendly interface, and the customizability of the links, all of which enhance their social media presence and marketing strategies.
    • Reviewers mentioned the lack of detailed analytics available right away, the need for more customizable options for links in the dashboard, the high link management costs, the dependency on a third party platform, and the poor customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bitly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Link Shortening
    54
    URL Shortening
    54
    QR Code
    50
    Analytics
    48
    Cons
    Expensive
    21
    Limited Analytics
    16
    Link Management
    16
    Limited Features
    15
    Missing Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bitly features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    7.6
    Attribution
    Average: 7.9
    8.6
    Scalability
    Average: 8.6
    8.0
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    New York
    Twitter
    @Bitly
    62,653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    338 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bitly is a leading global SaaS company offering a comprehensive platform designed to enable every piece of information shared online to connect with key audiences and ignite action. Bitly's all-in

Users
  • Marketing Manager
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bitly is a tool for creating shortened links of content for sharing, with the added functionality of labeling the links as per user preference.
  • Users frequently mention Bitly's efficient link shortening capabilities, powerful analytics feature, QR code functionality, user-friendly interface, and the customizability of the links, all of which enhance their social media presence and marketing strategies.
  • Reviewers mentioned the lack of detailed analytics available right away, the need for more customizable options for links in the dashboard, the high link management costs, the dependency on a third party platform, and the poor customer service.
Bitly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Link Shortening
54
URL Shortening
54
QR Code
50
Analytics
48
Cons
Expensive
21
Limited Analytics
16
Link Management
16
Limited Features
15
Missing Features
11
Bitly features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
7.6
Attribution
Average: 7.9
8.6
Scalability
Average: 8.6
8.0
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2008
HQ Location
New York
Twitter
@Bitly
62,653 Twitter followers
LinkedIn® Page
www.linkedin.com
338 employees on LinkedIn®
(349)4.5 out of 5
View top Consulting Services for Later Social
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and

    Users
    • Owner
    • Marketing Coordinator
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Later Social is a social media management tool that allows users to schedule and manage posts across multiple platforms.
    • Users like the intuitive visual calendar, the ability to upload and organize media, and the feature to preview posts before publishing, which aids in maintaining brand consistency and planning campaigns.
    • Reviewers noted issues with video compression, occasional disconnection or failure to publish posts, limitations in scheduling a certain number of posts per month, and a lack of detailed analytics unless upgraded to a higher-tier plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Later Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Post Scheduling
    30
    Scheduling
    28
    Scheduling Posts
    16
    Time-saving
    16
    Cons
    Limited Features
    9
    Missing Features
    8
    Publishing Limitations
    7
    Content Creation
    6
    Linking Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Later Social features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.9
    9.0
    Scalability
    Average: 8.6
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Later
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @latermedia
    38,400 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,885 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and

Users
  • Owner
  • Marketing Coordinator
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Later Social is a social media management tool that allows users to schedule and manage posts across multiple platforms.
  • Users like the intuitive visual calendar, the ability to upload and organize media, and the feature to preview posts before publishing, which aids in maintaining brand consistency and planning campaigns.
  • Reviewers noted issues with video compression, occasional disconnection or failure to publish posts, limitations in scheduling a certain number of posts per month, and a lack of detailed analytics unless upgraded to a higher-tier plan.
Later Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Post Scheduling
30
Scheduling
28
Scheduling Posts
16
Time-saving
16
Cons
Limited Features
9
Missing Features
8
Publishing Limitations
7
Content Creation
6
Linking Issues
6
Later Social features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.9
9.0
Scalability
Average: 8.6
8.5
Report Customizability
Average: 8.1
Seller Details
Seller
Later
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@latermedia
38,400 Twitter followers
LinkedIn® Page
www.linkedin.com
1,885 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connect audiences to all of your content with just one link.

    Users
    • Owner
    Industries
    • Real Estate
    • Non-Profit Organization Management
    Market Segment
    • 82% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Linktree Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Intuitive
    5
    Analytics
    3
    Simple
    3
    Easy Integrations
    2
    Cons
    Expensive
    3
    Limited Customization
    2
    Expensive Features
    1
    Insufficient Insights
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Linktree features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Attribution
    Average: 7.9
    8.8
    Scalability
    Average: 8.6
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Linktr
    Year Founded
    2016
    HQ Location
    Melbourne, Victoria
    Twitter
    @LinkTR
    424 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    295 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connect audiences to all of your content with just one link.

Users
  • Owner
Industries
  • Real Estate
  • Non-Profit Organization Management
Market Segment
  • 82% Small-Business
  • 12% Mid-Market
Linktree Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Intuitive
5
Analytics
3
Simple
3
Easy Integrations
2
Cons
Expensive
3
Limited Customization
2
Expensive Features
1
Insufficient Insights
1
Learning Curve
1
Linktree features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
7.9
Attribution
Average: 7.9
8.8
Scalability
Average: 8.6
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
Linktr
Year Founded
2016
HQ Location
Melbourne, Victoria
Twitter
@LinkTR
424 Twitter followers
LinkedIn® Page
www.linkedin.com
295 employees on LinkedIn®
(841)4.5 out of 5
6th Easiest To Use in Social Media Analytics software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach.

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SocialPilot is a social media management and digital marketing platform that allows organizations to manage multiple social media platforms from one centralized dashboard.
    • Reviewers frequently mention the ease of use, the ability to schedule posts in advance, and the platform's versatility in managing various social media accounts including Facebook, Twitter, LinkedIn, Instagram, Pinterest, TikTok, and Google Business Profile.
    • Reviewers noted that the platform has limited integration ability, does not offer a free tier, and requires a technically trained person for its integration into any organization, and some found the user interface slightly outdated compared to more modern platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SocialPilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Post Scheduling
    25
    Posting Efficiency
    24
    Centralized Management
    21
    Scheduling
    21
    Cons
    Missing Features
    14
    Linking Issues
    11
    Social Media Limitations
    11
    Instagram Limitations
    7
    Posting Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SocialPilot features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    7.6
    Attribution
    Average: 7.9
    8.7
    Scalability
    Average: 8.6
    7.3
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Lewes, Delaware
    Twitter
    @socialpilot_co
    73,387 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SocialPilot is a social media marketing automation tool that helps you in scheduling and analyzing your social media marketing activities and thereby increasing your social media efficiency and reach.

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SocialPilot is a social media management and digital marketing platform that allows organizations to manage multiple social media platforms from one centralized dashboard.
  • Reviewers frequently mention the ease of use, the ability to schedule posts in advance, and the platform's versatility in managing various social media accounts including Facebook, Twitter, LinkedIn, Instagram, Pinterest, TikTok, and Google Business Profile.
  • Reviewers noted that the platform has limited integration ability, does not offer a free tier, and requires a technically trained person for its integration into any organization, and some found the user interface slightly outdated compared to more modern platforms.
SocialPilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Post Scheduling
25
Posting Efficiency
24
Centralized Management
21
Scheduling
21
Cons
Missing Features
14
Linking Issues
11
Social Media Limitations
11
Instagram Limitations
7
Posting Issues
7
SocialPilot features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
7.6
Attribution
Average: 7.9
8.7
Scalability
Average: 8.6
7.3
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2014
HQ Location
Lewes, Delaware
Twitter
@socialpilot_co
73,387 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2013 and loved by marketers worldwide ever since, BuzzSumo is the all-in-one content marketing tool that gives you the content research and performance insights you need, fast. From Faceb

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 61% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BuzzSumo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Creation
    3
    Content Management
    3
    Engagement
    2
    Features
    2
    Analytics
    1
    Cons
    Cost Issue
    1
    Expensive
    1
    Limited Mobile Support
    1
    Not User-Friendly
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BuzzSumo features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    6.8
    Attribution
    Average: 7.9
    7.9
    Scalability
    Average: 8.6
    6.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cision
    Year Founded
    1867
    HQ Location
    Chicago, IL
    Twitter
    @Cision
    48,978 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,884 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2013 and loved by marketers worldwide ever since, BuzzSumo is the all-in-one content marketing tool that gives you the content research and performance insights you need, fast. From Faceb

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 61% Small-Business
  • 36% Mid-Market
BuzzSumo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Creation
3
Content Management
3
Engagement
2
Features
2
Analytics
1
Cons
Cost Issue
1
Expensive
1
Limited Mobile Support
1
Not User-Friendly
1
Pricing Issues
1
BuzzSumo features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
6.8
Attribution
Average: 7.9
7.9
Scalability
Average: 8.6
6.7
Report Customizability
Average: 8.1
Seller Details
Seller
Cision
Year Founded
1867
HQ Location
Chicago, IL
Twitter
@Cision
48,978 Twitter followers
LinkedIn® Page
www.linkedin.com
3,884 employees on LinkedIn®
(318)4.5 out of 5
8th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling mul

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Synup is a digital marketing tool that manages online listings, reviews, and social media content for businesses.
    • Users frequently mention the ease of use, affordability, and comprehensive approach of Synup, praising its ability to manage listings, reviews, and social media content from one dashboard, and its AI-powered features that save time and boost local visibility.
    • Reviewers mentioned occasional delays in syncing updates, complexity of some advanced features, and issues with real-time update of sync status as some of the drawbacks of Synup.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Synup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Helpful
    68
    Customer Support
    63
    Review Management
    60
    Convenience
    51
    Cons
    Learning Curve
    16
    Feature Limitations
    12
    Difficult Learning
    11
    Improvement Needed
    9
    Lack of Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Synup features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Attribution
    Average: 7.9
    10.0
    Scalability
    Average: 8.6
    9.9
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Synup
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @synup
    3,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling mul

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Synup is a digital marketing tool that manages online listings, reviews, and social media content for businesses.
  • Users frequently mention the ease of use, affordability, and comprehensive approach of Synup, praising its ability to manage listings, reviews, and social media content from one dashboard, and its AI-powered features that save time and boost local visibility.
  • Reviewers mentioned occasional delays in syncing updates, complexity of some advanced features, and issues with real-time update of sync status as some of the drawbacks of Synup.
Synup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Helpful
68
Customer Support
63
Review Management
60
Convenience
51
Cons
Learning Curve
16
Feature Limitations
12
Difficult Learning
11
Improvement Needed
9
Lack of Features
9
Synup features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
10.0
Attribution
Average: 7.9
10.0
Scalability
Average: 8.6
9.9
Report Customizability
Average: 8.1
Seller Details
Seller
Synup
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,092 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
(2,488)4.1 out of 5
Optimized for quick response
View top Consulting Services for Meltwater
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter

    Users
    • Social Media Manager
    • Communications Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 41% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Meltwater is a media monitoring and social media management platform that provides users with insights into their media coverage, audience sentiment, and industry trends.
    • Reviewers like Meltwater's comprehensive data collection, robust search function, and user-friendly interface, which simplifies tasks such as media tracking, social listening, and report generation.
    • Users reported issues with Meltwater's Boolean search function, occasional software crashes, and limitations in its media database coverage, particularly for developing regions and certain media outlets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Meltwater Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Helpful
    149
    Features
    145
    Customer Support
    112
    Helpfulness
    111
    Cons
    Improvement Needed
    77
    Learning Curve
    63
    Not Intuitive
    58
    Technical Issues
    55
    Complexity
    54
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Meltwater features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Attribution
    Average: 7.9
    7.9
    Scalability
    Average: 8.6
    7.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Meltwater
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Meltwater
    25,003 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,566 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter

Users
  • Social Media Manager
  • Communications Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 41% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Meltwater is a media monitoring and social media management platform that provides users with insights into their media coverage, audience sentiment, and industry trends.
  • Reviewers like Meltwater's comprehensive data collection, robust search function, and user-friendly interface, which simplifies tasks such as media tracking, social listening, and report generation.
  • Users reported issues with Meltwater's Boolean search function, occasional software crashes, and limitations in its media database coverage, particularly for developing regions and certain media outlets.
Meltwater Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Helpful
149
Features
145
Customer Support
112
Helpfulness
111
Cons
Improvement Needed
77
Learning Curve
63
Not Intuitive
58
Technical Issues
55
Complexity
54
Meltwater features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
7.1
Attribution
Average: 7.9
7.9
Scalability
Average: 8.6
7.7
Report Customizability
Average: 8.1
Seller Details
Seller
Meltwater
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Meltwater
25,003 Twitter followers
LinkedIn® Page
www.linkedin.com
2,566 employees on LinkedIn®
(2,388)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Social Media Analytics software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a platform that allows users to manage and respond to online reviews, monitor reputation scores, and schedule social media posts.
    • Users frequently mention the convenience of managing all reviews from a single location, the ability to schedule social media posts, and the insights provided by the platform's AI features.
    • Users reported issues with the platform's user interface, particularly in the reporting section, and expressed a desire for more customization options and real-time updates.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Review Management
    191
    Helpful
    176
    Centralized Reviews
    150
    Reputation Management
    142
    Cons
    Improvement Needed
    67
    Missing Features
    54
    Review Management
    52
    Reporting Issues
    40
    Review Issues
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Attribution
    Average: 7.9
    8.7
    Scalability
    Average: 8.6
    8.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,958 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a platform that allows users to manage and respond to online reviews, monitor reputation scores, and schedule social media posts.
  • Users frequently mention the convenience of managing all reviews from a single location, the ability to schedule social media posts, and the insights provided by the platform's AI features.
  • Users reported issues with the platform's user interface, particularly in the reporting section, and expressed a desire for more customization options and real-time updates.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Review Management
191
Helpful
176
Centralized Reviews
150
Reputation Management
142
Cons
Improvement Needed
67
Missing Features
54
Review Management
52
Reporting Issues
40
Review Issues
36
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Attribution
Average: 7.9
8.7
Scalability
Average: 8.6
8.7
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,958 Twitter followers
LinkedIn® Page
www.linkedin.com
715 employees on LinkedIn®
Entry Level Price:$999.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

    Users
    • Social Media Manager
    • Social Media Coordinator
    Industries
    • Apparel & Fashion
    • Cosmetics
    Market Segment
    • 42% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dash Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Analytics
    14
    Scheduling
    13
    Data Insights
    10
    Post Scheduling
    10
    Cons
    Missing Features
    6
    Improvement Needed
    4
    Lack of Analytics
    4
    Required Improvements
    4
    Access Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dash Social features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    6.5
    Attribution
    Average: 7.9
    8.5
    Scalability
    Average: 8.6
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Halifax, NS
    Twitter
    @DashSocialHQ
    1,877 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    292 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

Users
  • Social Media Manager
  • Social Media Coordinator
Industries
  • Apparel & Fashion
  • Cosmetics
Market Segment
  • 42% Small-Business
  • 39% Mid-Market
Dash Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Analytics
14
Scheduling
13
Data Insights
10
Post Scheduling
10
Cons
Missing Features
6
Improvement Needed
4
Lack of Analytics
4
Required Improvements
4
Access Limitations
3
Dash Social features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
6.5
Attribution
Average: 7.9
8.5
Scalability
Average: 8.6
8.5
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2013
HQ Location
Halifax, NS
Twitter
@DashSocialHQ
1,877 Twitter followers
LinkedIn® Page
www.linkedin.com
292 employees on LinkedIn®