Overall Satisfaction Score
99
Highest-Rated Social Media Analytics Software by G2 Users
Check out this list of the highest-rated Social Media Analytics Software for your business, based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Compare these top-rated products according
to their satisfaction scores to streamline your buying process and quickly identify the most recommended
solutions trusted by your peers.
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Highest-Rated Social Media Analytics Software by G2 Users
Top Industries of Reviewers:
Marketing and Advertising
46%
Non-Profit Organization Management
28%
Higher Education
14%
Computer Software
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.0
Meets Requirements
Average: 9.5
8.8
Ease of Doing Business With
Average: 9.6
9.0
Ease of Setup
Average: 9.6
9.0
Quality of Support
Average: 9.6
8.7
Ease of Admin
Average: 9.6
9.1
Overall Satisfaction Score
99
Top Industries of Reviewers:
Marketing and Advertising
55%
Non-Profit Organization Management
19%
Higher Education
17%
Information Technology and Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.0
Meets Requirements
Average: 9.5
8.8
Ease of Doing Business With
Average: 9.6
8.9
Ease of Setup
Average: 9.6
8.9
Quality of Support
Average: 9.6
8.7
Ease of Admin
Average: 9.6
9.0
Overall Satisfaction Score
92
Top Industries of Reviewers:
Marketing and Advertising
87%
Information Technology and Services
5%
Health, Wellness and Fitness
5%
Apparel & Fashion
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.6
9.8
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.6
9.7
Overall Satisfaction Score
88
Top Industries of Reviewers:
Real Estate
53%
Health, Wellness and Fitness
18%
Marketing and Advertising
16%
Retail
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
8.9
Meets Requirements
Average: 9.5
9.0
Ease of Doing Business With
Average: 9.6
9.2
Ease of Setup
Average: 9.6
8.9
Quality of Support
Average: 9.6
9.0
Ease of Admin
Average: 9.6
9.0
Overall Satisfaction Score
81
Top Industries of Reviewers:
Computer Software
55%
Events Services
18%
Marketing and Advertising
18%
Financial Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
10.0
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.6
10.0
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.6
10.0
Overall Satisfaction Score
80
Top Industries of Reviewers:
Consumer Services
33%
Internet
22%
Information Technology and Services
22%
Marketing and Advertising
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
10.0
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.6
10.0
Overall Satisfaction Score
79
Top Industries of Reviewers:
Marketing and Advertising
82%
Real Estate
8%
Entertainment
5%
Financial Services
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.7
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.6
9.7
Overall Satisfaction Score
77
Top Industries of Reviewers:
Online Media
54%
Newspapers
18%
Publishing
15%
Media Production
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.6
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.6
10.0
Overall Satisfaction Score
77
Top Industries of Reviewers:
Marketing and Advertising
45%
Information Technology and Services
25%
Accounting
15%
Online Media
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.6
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.6
9.7
Overall Satisfaction Score
75
Top Industries of Reviewers:
Marketing and Advertising
52%
Online Media
24%
Computer Software
14%
Food & Beverages
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.9
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.6
9.7
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.6
9.3
Overall Satisfaction Score
75
Top Industries of Reviewers:
Marketing and Advertising
69%
Information Technology and Services
14%
Computer Software
10%
Design
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.6
9.8
Overall Satisfaction Score
74
Top Industries of Reviewers:
Marketing and Advertising
51%
Information Technology and Services
26%
Education Management
11%
Retail
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.4
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.6
9.3
Ease of Setup
Average: 9.6
9.4
Quality of Support
Average: 9.6
9.1
Ease of Admin
Average: 9.6
9.4
Overall Satisfaction Score
74
Top Industries of Reviewers:
Marketing and Advertising
75%
Public Relations and Communications
13%
Internet
7%
Information Technology and Services
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.5
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.6
9.6
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.6
9.6
Overall Satisfaction Score
73
Top Industries of Reviewers:
Marketing and Advertising
45%
Computer Software
27%
Online Media
18%
Consumer Goods
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.9
Meets Requirements
Average: 9.5
8.9
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.6
10.0
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.6
9.9
Overall Satisfaction Score
73
Top Industries of Reviewers:
Marketing and Advertising
61%
Computer Software
17%
Information Technology and Services
12%
Online Media
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.6
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.6
9.4
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.6
9.3
Overall Satisfaction Score
72
Top Industries of Reviewers:
Construction
54%
Consumer Services
32%
Environmental Services
7%
Facilities Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.5
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.6
9.5
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.6
9.7
Overall Satisfaction Score
71
Top Industries of Reviewers:
Computer Software
36%
Information Technology and Services
32%
Marketing and Advertising
23%
Financial Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.4
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.6
9.3
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.6
9.9
Overall Satisfaction Score
71
Top Industries of Reviewers:
Marketing and Advertising
67%
Computer Software
12%
Higher Education
10%
Information Technology and Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.5
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.6
9.5
Overall Satisfaction Score
70
Top Industries of Reviewers:
Telecommunications
33%
Public Relations and Communications
25%
Marketing and Advertising
25%
Market Research
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.5
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.6
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.6
9.4
Overall Satisfaction Score
70
Top Industries of Reviewers:
Non-Profit Organization Management
36%
Marketing and Advertising
32%
Computer Software
16%
Financial Services
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.6
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.6
9.1
Ease of Setup
Average: 9.6
9.7
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.6
9.5