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Best Proactive Notification Software - Page 3

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Proactive notification software, or proactive multi-channel communication software, helps raise awareness for customers and companies by providing useful information or alerting individuals to some upcoming activity or action. This software enables users to get notifications to which they have subscribed and alert customers of upcoming deadlines, payments, product updates, and noteworthy promotions, in addition to suspicious activity on their accounts. Proactive notification software can also alert customers about the events and other information of a company to help optimize customer service and increase sales. This type of software can deliver notifications in the form of SMS (text), voice messaging, email, or fax notifications, and can often allow for a two-way chat.

To qualify for inclusion in the Proactive Notification category, a product must:

Allow users to receive reminders, alerts, and notifications in the form of one or more of the following methods: email, SMS, voice message, etc.
Integrate with customer database software, like CRM Software, in order to extract customer-related data
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Featured Proactive Notification Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
97 Listings in Proactive Notification Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

    Users
    • Administrative Assistant
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • One Call Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Communication
    3
    Broadcast Communication
    2
    Communication
    2
    Communication Efficiency
    2
    Cons
    Call Issues
    1
    Contact Management
    1
    Dashboard Issues
    1
    Delay Issues
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • One Call Now features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    9.4
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnSolve
    Year Founded
    1998
    HQ Location
    Alpharetta, Georgia
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
    Phone
    +1 (858) 724 1200
Product Description
How are these determined?Information
This description is provided by the seller.

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

Users
  • Administrative Assistant
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
One Call Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Communication
3
Broadcast Communication
2
Communication
2
Communication Efficiency
2
Cons
Call Issues
1
Contact Management
1
Dashboard Issues
1
Delay Issues
1
Insufficient Information
1
One Call Now features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
8.6
Ease of Use
Average: 9.0
9.4
Segmentation
Average: 8.6
Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Phone
+1 (858) 724 1200
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 66% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Interakt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Helpful
    4
    Customer Satisfaction
    3
    Customer Support
    3
    Automation
    2
    Cons
    Learning Curve
    2
    Slow Loading
    2
    Slow Performance
    2
    Slow Speed
    2
    Steep Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Interakt features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    8.7
    Ease of Use
    Average: 9.0
    8.2
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    5,984 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    305 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 66% Small-Business
  • 27% Mid-Market
Interakt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Helpful
4
Customer Satisfaction
3
Customer Support
3
Automation
2
Cons
Learning Curve
2
Slow Loading
2
Slow Performance
2
Slow Speed
2
Steep Learning Curve
2
Interakt features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
8.7
Ease of Use
Average: 9.0
8.2
Segmentation
Average: 8.6
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
5,984 Twitter followers
LinkedIn® Page
www.linkedin.com
305 employees on LinkedIn®
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vizury, launched in 2007, is an performance-focused MarTech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique techno

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vizury features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Ease of Admin
    Average: 8.8
    7.9
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Affle
    Year Founded
    2005
    HQ Location
    Singapore, Singapore
    Twitter
    @affle
    2,082 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    408 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vizury, launched in 2007, is an performance-focused MarTech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique techno

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
Vizury features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.0
Ease of Admin
Average: 8.8
7.9
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
Affle
Year Founded
2005
HQ Location
Singapore, Singapore
Twitter
@affle
2,082 Twitter followers
LinkedIn® Page
www.linkedin.com
408 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pushly is a type of engagement platform designed to help publishers, brands, and in-app businesses reengage users through direct communication channels. As traditional search methods become less effec

    Users
    No information available
    Industries
    • Online Media
    Market Segment
    • 26% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pushly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Customer Support
    10
    Intuitive
    10
    Features
    6
    Helpful
    6
    Cons
    Insufficient Features
    6
    Segmentation Issues
    4
    Learning Curve
    3
    Missing Features
    3
    Notification Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pushly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Ease of Admin
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    10.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pushly
    Company Website
    Year Founded
    2017
    HQ Location
    Kansas City, US
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pushly is a type of engagement platform designed to help publishers, brands, and in-app businesses reengage users through direct communication channels. As traditional search methods become less effec

Users
No information available
Industries
  • Online Media
Market Segment
  • 26% Small-Business
  • 20% Mid-Market
Pushly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
10
Intuitive
10
Features
6
Helpful
6
Cons
Insufficient Features
6
Segmentation Issues
4
Learning Curve
3
Missing Features
3
Notification Issues
3
Pushly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.4
Ease of Admin
Average: 8.8
9.3
Ease of Use
Average: 9.0
10.0
Segmentation
Average: 8.6
Seller Details
Seller
Pushly
Company Website
Year Founded
2017
HQ Location
Kansas City, US
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
(594)4.1 out of 5
Optimized for quick response
View top Consulting Services for Five9 Intelligent Cloud Contact Center Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Five9 Intelligent Cloud Contact Center Platform is a softphone service used for handling high call volumes, reviewing and playback of recordings, and managing inbound and outbound customer interactions.
    • Reviewers frequently mention the platform's user-friendly interface, easy setup, faster dialing feature, and the ability to build custom dashboards and reports.
    • Users mentioned issues with call clarity and connectivity, difficulty in adding and removing parties from conference calls, and challenges with the evaluation form and setting disposition codes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Five9 Intelligent Cloud Contact Center Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    122
    Customer Support
    90
    Helpful
    87
    Features
    77
    Efficiency
    59
    Cons
    Call Issues
    42
    Complexity
    35
    Missing Features
    35
    Technical Issues
    33
    Poor Customer Support
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Ease of Admin
    Average: 8.8
    8.4
    Ease of Use
    Average: 9.0
    10.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,841 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,968 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Five9 Intelligent Cloud Contact Center Platform is a softphone service used for handling high call volumes, reviewing and playback of recordings, and managing inbound and outbound customer interactions.
  • Reviewers frequently mention the platform's user-friendly interface, easy setup, faster dialing feature, and the ability to build custom dashboards and reports.
  • Users mentioned issues with call clarity and connectivity, difficulty in adding and removing parties from conference calls, and challenges with the evaluation form and setting disposition codes.
Five9 Intelligent Cloud Contact Center Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
122
Customer Support
90
Helpful
87
Features
77
Efficiency
59
Cons
Call Issues
42
Complexity
35
Missing Features
35
Technical Issues
33
Poor Customer Support
30
Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.0
Ease of Admin
Average: 8.8
8.4
Ease of Use
Average: 9.0
10.0
Segmentation
Average: 8.6
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,841 Twitter followers
LinkedIn® Page
www.linkedin.com
2,968 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    9.2
    Ease of Use
    Average: 9.0
    7.8
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    662 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
9.2
Ease of Use
Average: 9.0
7.8
Segmentation
Average: 8.6
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
662 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 59% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acqueon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    7
    Customer Support
    6
    Ease of Use
    4
    Integrations
    4
    Customer Satisfaction
    3
    Cons
    Limited Customization
    3
    Technical Issues
    3
    Expensive
    2
    Insufficient Features
    2
    Integration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acqueon features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 8.8
    8.0
    Ease of Use
    Average: 9.0
    7.5
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Dallas, Texas
    Twitter
    @Acqueon
    482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 59% Enterprise
  • 30% Mid-Market
Acqueon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
7
Customer Support
6
Ease of Use
4
Integrations
4
Customer Satisfaction
3
Cons
Limited Customization
3
Technical Issues
3
Expensive
2
Insufficient Features
2
Integration Issues
2
Acqueon features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 8.8
8.0
Ease of Use
Average: 9.0
7.5
Segmentation
Average: 8.6
Seller Details
Year Founded
2019
HQ Location
Dallas, Texas
Twitter
@Acqueon
482 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A managed and scalable solution for easily creating, sending, and monitoring user notifications from one place. No more building notification logic, UIs, integrations, or worrying about compliance.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 72% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pingram (previously NotificationAPI) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Notifications
    12
    Customer Support
    5
    API Integration
    4
    Ease of Use
    4
    Easy Setup
    4
    Cons
    Expensive
    2
    Notification Issues
    2
    Pricing Issues
    2
    Slow Loading
    2
    API Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pingram (previously NotificationAPI) features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 9.0
    7.2
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pingram
    Year Founded
    2020
    HQ Location
    Toronto, CA
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A managed and scalable solution for easily creating, sending, and monitoring user notifications from one place. No more building notification logic, UIs, integrations, or worrying about compliance.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 72% Small-Business
  • 17% Mid-Market
Pingram (previously NotificationAPI) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Notifications
12
Customer Support
5
API Integration
4
Ease of Use
4
Easy Setup
4
Cons
Expensive
2
Notification Issues
2
Pricing Issues
2
Slow Loading
2
API Integration Issues
1
Pingram (previously NotificationAPI) features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.5
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 9.0
7.2
Segmentation
Average: 8.6
Seller Details
Seller
Pingram
Year Founded
2020
HQ Location
Toronto, CA
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pushnami is the leading push notification platform built for marketers. Our easy-to-use platform takes less than 5 minutes to set up -- yep, you can capture a subscriber and send a notification in les

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pushnami features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Ease of Admin
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pushnami
    Year Founded
    2017
    HQ Location
    Austin, Texas
    Twitter
    @pushnami
    234 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pushnami is the leading push notification platform built for marketers. Our easy-to-use platform takes less than 5 minutes to set up -- yep, you can capture a subscriber and send a notification in les

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
Pushnami features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.2
Ease of Admin
Average: 8.8
9.4
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
Pushnami
Year Founded
2017
HQ Location
Austin, Texas
Twitter
@pushnami
234 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(236)4.1 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Contact Center is a cloud-based, AI-powered platform designed to unify and streamline customer support across voice, chat, email, video, SMS, RCS, messaging apps, and social media channels. It emp

    Users
    • Operations Manager
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • 8x8 Contact Center is a cloud-based platform that enables users to interact with clients over multiple channels in a single place and provides an API for data transfer to data warehouses.
    • Reviewers appreciate the ease of use, the ability to see all queues and number of calls holding in one screen, the knowledgeable and friendly support, and the solid API for data transfer.
    • Reviewers mentioned issues with the translation feature, difficulty in navigating and searching the email function, frequent call drops, and an outdated interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Contact Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    20
    Helpful
    20
    Features
    16
    Efficiency
    14
    Cons
    Missing Features
    9
    Poor Customer Support
    8
    Call Management
    7
    Complexity
    7
    Integration Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Contact Center features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 8.8
    8.3
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    8x8
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,847 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Contact Center is a cloud-based, AI-powered platform designed to unify and streamline customer support across voice, chat, email, video, SMS, RCS, messaging apps, and social media channels. It emp

Users
  • Operations Manager
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • 8x8 Contact Center is a cloud-based platform that enables users to interact with clients over multiple channels in a single place and provides an API for data transfer to data warehouses.
  • Reviewers appreciate the ease of use, the ability to see all queues and number of calls holding in one screen, the knowledgeable and friendly support, and the solid API for data transfer.
  • Reviewers mentioned issues with the translation feature, difficulty in navigating and searching the email function, frequent call drops, and an outdated interface.
8x8 Contact Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
20
Helpful
20
Features
16
Efficiency
14
Cons
Missing Features
9
Poor Customer Support
8
Call Management
7
Complexity
7
Integration Issues
7
8x8 Contact Center features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 8.8
8.3
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
8x8
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,075 Twitter followers
LinkedIn® Page
www.linkedin.com
2,847 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Engagely.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Knowledge Base
    1
    Response Time
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Engagely.ai features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 8.8
    8.7
    Ease of Use
    Average: 9.0
    0.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Watford
    Twitter
    @engagelyai
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    66 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

Users
No information available
Industries
No information available
Market Segment
  • 33% Small-Business
  • 33% Mid-Market
Engagely.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Efficiency
1
Helpful
1
Knowledge Base
1
Response Time
1
Cons
This product has not yet received any negative sentiments.
Engagely.ai features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 8.8
8.7
Ease of Use
Average: 9.0
0.0
Segmentation
Average: 8.6
Seller Details
Year Founded
2012
HQ Location
Watford
Twitter
@engagelyai
54 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
    • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
    • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gallabox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Customer Support
    57
    Helpful
    38
    Staff Support
    31
    Features
    26
    Cons
    Missing Features
    14
    Learning Curve
    11
    Integration Issues
    8
    Limited Features
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gallabox features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 9.0
    8.3
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    144 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
  • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
  • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
Gallabox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Customer Support
57
Helpful
38
Staff Support
31
Features
26
Cons
Missing Features
14
Learning Curve
11
Integration Issues
8
Limited Features
8
Poor Customer Support
8
Gallabox features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 9.0
8.3
Segmentation
Average: 8.6
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
144 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enhance communication and boost emergency and lockdown procedures Using NetSupport Notify, schools and businesses can communicate effectively with staff (and students) using one-way alerts and notifi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Mid-Market
    • 25% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NetSupport Notify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Ease of Admin
    Average: 8.8
    9.2
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    Twitter
    @NetSupportGroup
    6,806 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enhance communication and boost emergency and lockdown procedures Using NetSupport Notify, schools and businesses can communicate effectively with staff (and students) using one-way alerts and notifi

Users
No information available
Industries
No information available
Market Segment
  • 75% Mid-Market
  • 25% Enterprise
NetSupport Notify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Ease of Admin
Average: 8.8
9.2
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
HQ Location
N/A
Twitter
@NetSupportGroup
6,806 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure AD Notifications facilitates communication between Azure AD feature & services and their customers.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure AD Notifications features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Ease of Admin
    Average: 8.8
    7.5
    Ease of Use
    Average: 9.0
    6.7
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Azure AD Notifications facilitates communication between Azure AD feature & services and their customers.

Users
No information available
Industries
No information available
Market Segment
  • 67% Enterprise
  • 33% Mid-Market
Azure AD Notifications features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.3
Ease of Admin
Average: 8.8
7.5
Ease of Use
Average: 9.0
6.7
Segmentation
Average: 8.6
Seller Details
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®