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Best Proactive Notification Software - Page 3

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Proactive notification software, or proactive multi-channel communication software, helps raise awareness for customers and companies by providing useful information or alerting individuals to some upcoming activity or action. This software enables users to get notifications to which they have subscribed and alert customers of upcoming deadlines, payments, product updates, and noteworthy promotions, in addition to suspicious activity on their accounts. Proactive notification software can also alert customers about the events and other information of a company to help optimize customer service and increase sales. This type of software can deliver notifications in the form of SMS (text), voice messaging, email, or fax notifications, and can often allow for a two-way chat.

To qualify for inclusion in the Proactive Notification category, a product must:

Allow users to receive reminders, alerts, and notifications in the form of one or more of the following methods: email, SMS, voice message, etc.
Integrate with customer database software, like CRM Software, in order to extract customer-related data
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Featured Proactive Notification Software At A Glance

Free Plan Available:
RedFlag
Sponsored
RedFlag
Leader:
Zendesk for Customer Service - AC
Zendesk for Customer Service - AC
Highest Performer:
Textline
Textline
Easiest to Use:
Text-Em-All
Text-Em-All
Top Trending:
Wati
Wati
Show LessShow More
Highest Performer:
Textline
Textline
Easiest to Use:
Text-Em-All
Text-Em-All
Top Trending:
Wati
Wati

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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98 Listings in Proactive Notification Available
  • Sort By:
    G2 Score
One Call Now
(58)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

    Users
    • Administrative Assistant
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • One Call Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Communication
    3
    Broadcast Communication
    2
    Communication
    2
    Communication Efficiency
    2
    Cons
    Call Issues
    1
    Contact Management
    1
    Dashboard Issues
    1
    Delay Issues
    1
    Insufficient Information
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • One Call Now features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    9.4
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnSolve
    Year Founded
    1998
    HQ Location
    Alpharetta, Georgia
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
    Phone
    +1 (858) 724 1200
Product Description
How are these determined?Information
This description is provided by the seller.

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

Users
  • Administrative Assistant
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
One Call Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Communication
3
Broadcast Communication
2
Communication
2
Communication Efficiency
2
Cons
Call Issues
1
Contact Management
1
Dashboard Issues
1
Delay Issues
1
Insufficient Information
1
View All Pros and Cons
One Call Now features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
8.6
Ease of Use
Average: 9.0
9.4
Segmentation
Average: 8.6
Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Phone
+1 (858) 724 1200
Vizury
(29)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vizury, launched in 2007, is an performance-focused MarTech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique techno

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vizury features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Ease of Admin
    Average: 8.8
    7.9
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Affle
    Year Founded
    2005
    HQ Location
    Singapore, Singapore
    Twitter
    @affle
    2,079 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    403 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vizury, launched in 2007, is an performance-focused MarTech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique techno

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
Vizury features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.0
Ease of Admin
Average: 8.8
7.9
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
Affle
Year Founded
2005
HQ Location
Singapore, Singapore
Twitter
@affle
2,079 Twitter followers
LinkedIn® Page
www.linkedin.com
403 employees on LinkedIn®

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Interakt
(64)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 67% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Interakt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Helpful
    4
    Customer Support
    3
    Automation
    2
    Chat Features
    2
    Cons
    Learning Curve
    2
    Steep Learning Curve
    2
    Adjustment Difficulties
    1
    App Availability
    1
    Automation Complexity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Interakt features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    8.7
    Ease of Use
    Average: 9.0
    8.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    6,004 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    303 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 67% Small-Business
  • 25% Mid-Market
Interakt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Helpful
4
Customer Support
3
Automation
2
Chat Features
2
Cons
Learning Curve
2
Steep Learning Curve
2
Adjustment Difficulties
1
App Availability
1
Automation Complexity
1
View All Pros and Cons
Interakt features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
8.7
Ease of Use
Average: 9.0
8.0
Segmentation
Average: 8.6
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
6,004 Twitter followers
LinkedIn® Page
www.linkedin.com
303 employees on LinkedIn®
DeskAlerts
(26)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2006, DeskAlerts has emerged as a leading software development company devoted to providing robust communication solutions that are tailored to the unique business needs of our clients. Our

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 42% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DeskAlerts Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerts Management
    1
    Communication Efficiency
    1
    Ease of Use
    1
    Easy Communication
    1
    Easy Integrations
    1
    Cons
    Software Glitches
    2
    Technical Issues
    2
    Connection Issues
    1
    Expensive
    1
    Inefficiency
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DeskAlerts features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Ease of Admin
    Average: 8.8
    8.8
    Ease of Use
    Average: 9.0
    10.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DeskAlerts
    Year Founded
    2006
    HQ Location
    Alexandria, VA
    Twitter
    @DeskAlerts
    48 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2006, DeskAlerts has emerged as a leading software development company devoted to providing robust communication solutions that are tailored to the unique business needs of our clients. Our

Users
No information available
Industries
No information available
Market Segment
  • 42% Mid-Market
  • 35% Enterprise
DeskAlerts Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerts Management
1
Communication Efficiency
1
Ease of Use
1
Easy Communication
1
Easy Integrations
1
Cons
Software Glitches
2
Technical Issues
2
Connection Issues
1
Expensive
1
Inefficiency
1
View All Pros and Cons
DeskAlerts features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
9.2
Ease of Admin
Average: 8.8
8.8
Ease of Use
Average: 9.0
10.0
Segmentation
Average: 8.6
Seller Details
Seller
DeskAlerts
Year Founded
2006
HQ Location
Alexandria, VA
Twitter
@DeskAlerts
48 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Five9 Intelligent Cloud Contact Center Platform
(584)4.1 out of 5
Optimized for quick response
View top Consulting Services for Five9 Intelligent Cloud Contact Center Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 56% Mid-Market
    • 24% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Five9 Intelligent Cloud Contact Center Platform is a tool for managing inbound and outbound customer interactions and supporting overall contact center operations.
    • Reviewers like the platform's user-friendly interface, robust reporting capabilities, and the ability to integrate with various systems, which enhances both agent productivity and customer satisfaction.
    • Users reported issues such as occasional glitches or connectivity disruptions, complex setup and customization processes, and limitations in certain features without customization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Five9 Intelligent Cloud Contact Center Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    107
    Customer Support
    83
    Helpful
    78
    Features
    70
    Call Management
    49
    Cons
    Call Issues
    40
    Complexity
    32
    Technical Issues
    31
    Missing Features
    30
    Poor Customer Support
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Ease of Admin
    Average: 8.8
    8.4
    Ease of Use
    Average: 9.0
    10.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,855 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,968 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 56% Mid-Market
  • 24% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Five9 Intelligent Cloud Contact Center Platform is a tool for managing inbound and outbound customer interactions and supporting overall contact center operations.
  • Reviewers like the platform's user-friendly interface, robust reporting capabilities, and the ability to integrate with various systems, which enhances both agent productivity and customer satisfaction.
  • Users reported issues such as occasional glitches or connectivity disruptions, complex setup and customization processes, and limitations in certain features without customization.
Five9 Intelligent Cloud Contact Center Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
107
Customer Support
83
Helpful
78
Features
70
Call Management
49
Cons
Call Issues
40
Complexity
32
Technical Issues
31
Missing Features
30
Poor Customer Support
29
View All Pros and Cons
Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.0
Ease of Admin
Average: 8.8
8.4
Ease of Use
Average: 9.0
10.0
Segmentation
Average: 8.6
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,855 Twitter followers
LinkedIn® Page
www.linkedin.com
2,968 employees on LinkedIn®
Commio
(133)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Ease of Admin
    Average: 8.8
    9.2
    Ease of Use
    Average: 9.0
    7.8
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    664 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
9.2
Ease of Use
Average: 9.0
7.8
Segmentation
Average: 8.6
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
664 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Hiplink
(16)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

HipLink is a web-based notification software platform for both emergency and operational alerting. It can work as a stand-alone system or integrate with virtually any software as an automated alert no

Users
No information available
Industries
  • Public Safety
  • Law Enforcement
Market Segment
  • 56% Mid-Market
  • 31% Small-Business
Hiplink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Notifications
3
Scalability
3
Alerting System
2
Communication
2
Cons
Customization Difficulty
1
Difficult Navigation
1
Difficult Setup
1
View All Pros and Cons
Hiplink features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.1
Ease of Admin
Average: 8.8
9.1
Ease of Use
Average: 9.0
9.0
Segmentation
Average: 8.6
Seller Details
Seller
HipLink Software
Year Founded
1993
HQ Location
Los Gatos, California
Twitter
@HipLink
172 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Acqueon
(73)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 59% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acqueon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    7
    Customer Support
    6
    Ease of Use
    4
    Integrations
    4
    Customer Satisfaction
    3
    Cons
    Limited Customization
    3
    Technical Issues
    3
    Expensive
    2
    Insufficient Features
    2
    Integration Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acqueon features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 8.8
    8.0
    Ease of Use
    Average: 9.0
    7.5
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acqueon Technologies Inc.
    Company Website
    Year Founded
    2019
    HQ Location
    Dallas, Texas
    Twitter
    @Acqueon
    480 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    293 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 59% Enterprise
  • 30% Mid-Market
Acqueon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
7
Customer Support
6
Ease of Use
4
Integrations
4
Customer Satisfaction
3
Cons
Limited Customization
3
Technical Issues
3
Expensive
2
Insufficient Features
2
Integration Issues
2
View All Pros and Cons
Acqueon features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 8.8
8.0
Ease of Use
Average: 9.0
7.5
Segmentation
Average: 8.6
Seller Details
Seller
Acqueon Technologies Inc.
Company Website
Year Founded
2019
HQ Location
Dallas, Texas
Twitter
@Acqueon
480 Twitter followers
LinkedIn® Page
www.linkedin.com
293 employees on LinkedIn®
NotificationAPI
(17)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A managed and scalable solution for easily creating, sending, and monitoring user notifications from one place. No more building notification logic, UIs, integrations, or worrying about compliance.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 76% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NotificationAPI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Notifications
    12
    Customer Support
    5
    API Integration
    4
    Ease of Use
    4
    Easy Setup
    4
    Cons
    Expensive
    2
    Notification Issues
    2
    Pricing Issues
    2
    Slow Loading
    2
    API Integration Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NotificationAPI features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 9.0
    7.2
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NotificationAPI
    Year Founded
    2020
    HQ Location
    Toronto, CA
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A managed and scalable solution for easily creating, sending, and monitoring user notifications from one place. No more building notification logic, UIs, integrations, or worrying about compliance.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 76% Small-Business
  • 18% Mid-Market
NotificationAPI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Notifications
12
Customer Support
5
API Integration
4
Ease of Use
4
Easy Setup
4
Cons
Expensive
2
Notification Issues
2
Pricing Issues
2
Slow Loading
2
API Integration Issues
1
View All Pros and Cons
NotificationAPI features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.5
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 9.0
7.2
Segmentation
Average: 8.6
Seller Details
Seller
NotificationAPI
Year Founded
2020
HQ Location
Toronto, CA
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Pushnami
(14)5.0 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pushnami is the leading push notification platform built for marketers. Our easy-to-use platform takes less than 5 minutes to set up -- yep, you can capture a subscriber and send a notification in les

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pushnami features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Ease of Admin
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pushnami
    Year Founded
    2017
    HQ Location
    Austin, Texas
    Twitter
    @pushnami
    234 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pushnami is the leading push notification platform built for marketers. Our easy-to-use platform takes less than 5 minutes to set up -- yep, you can capture a subscriber and send a notification in les

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
Pushnami features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.2
Ease of Admin
Average: 8.8
9.4
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
Pushnami
Year Founded
2017
HQ Location
Austin, Texas
Twitter
@pushnami
234 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
8x8 Contact Center
(227)4.1 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Contact Center is a cloud-based, AI-powered platform designed to unify and streamline customer support across voice, chat, email, video, SMS, RCS, messaging apps, and social media channels. It emp

    Users
    • Operations Manager
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • 8x8 Contact Center is a cloud-based platform that enables interaction with clients over multiple channels in a single place and provides features such as issue documentation, data transfer, and ticket creation.
    • Users frequently mention the ease of use, the ability to work remotely, the helpful customer support, and the platform's reliability, with some noting the convenience of the SMS feature and the detailed issue documentation.
    • Reviewers experienced issues with undisclosed fees, a lack of direct phone support, costly extra modules for analysis features, a need for interface updates, and initial problems with application freezing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 8x8 Contact Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Customer Support
    17
    Helpful
    17
    Features
    13
    Efficiency
    12
    Cons
    Missing Features
    8
    Complexity
    7
    Integration Issues
    7
    Poor Customer Support
    7
    Call Management
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 8x8 Contact Center features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 8.8
    8.3
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    8x8
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Contact Center is a cloud-based, AI-powered platform designed to unify and streamline customer support across voice, chat, email, video, SMS, RCS, messaging apps, and social media channels. It emp

Users
  • Operations Manager
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • 8x8 Contact Center is a cloud-based platform that enables interaction with clients over multiple channels in a single place and provides features such as issue documentation, data transfer, and ticket creation.
  • Users frequently mention the ease of use, the ability to work remotely, the helpful customer support, and the platform's reliability, with some noting the convenience of the SMS feature and the detailed issue documentation.
  • Reviewers experienced issues with undisclosed fees, a lack of direct phone support, costly extra modules for analysis features, a need for interface updates, and initial problems with application freezing.
8x8 Contact Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Customer Support
17
Helpful
17
Features
13
Efficiency
12
Cons
Missing Features
8
Complexity
7
Integration Issues
7
Poor Customer Support
7
Call Management
6
View All Pros and Cons
8x8 Contact Center features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 8.8
8.3
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
8x8
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,092 Twitter followers
LinkedIn® Page
www.linkedin.com
2,853 employees on LinkedIn®
Engagely.ai
(18)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Engagely.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Knowledge Base
    1
    Response Time
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Engagely.ai features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Ease of Admin
    Average: 8.8
    8.7
    Ease of Use
    Average: 9.0
    0.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engagely.ai
    Year Founded
    2012
    HQ Location
    Watford
    Twitter
    @engagelyai
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

Users
No information available
Industries
No information available
Market Segment
  • 33% Small-Business
  • 33% Mid-Market
Engagely.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Efficiency
1
Helpful
1
Knowledge Base
1
Response Time
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Engagely.ai features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.1
Ease of Admin
Average: 8.8
8.7
Ease of Use
Average: 9.0
0.0
Segmentation
Average: 8.6
Seller Details
Seller
Engagely.ai
Year Founded
2012
HQ Location
Watford
Twitter
@engagelyai
55 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Gallabox
(168)4.6 out of 5
Save to My Lists
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
    • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
    • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gallabox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Customer Support
    57
    Helpful
    38
    Staff Support
    31
    Features
    26
    Cons
    Missing Features
    14
    Learning Curve
    11
    Integration Issues
    8
    Limited Features
    8
    Poor Customer Support
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gallabox features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 9.0
    8.3
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
  • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
  • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
Gallabox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Customer Support
57
Helpful
38
Staff Support
31
Features
26
Cons
Missing Features
14
Learning Curve
11
Integration Issues
8
Limited Features
8
Poor Customer Support
8
View All Pros and Cons
Gallabox features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 9.0
8.3
Segmentation
Average: 8.6
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
145 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
NetSupport Notify
(4)4.3 out of 5
Save to My Lists
Entry Level Price:Starting at £2.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enhance communication and boost emergency and lockdown procedures Using NetSupport Notify, schools and businesses can communicate effectively with staff (and students) using one-way alerts and notifi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Mid-Market
    • 25% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NetSupport Notify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Ease of Admin
    Average: 8.8
    9.2
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NetSupport
    HQ Location
    N/A
    Twitter
    @NetSupportGroup
    6,821 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enhance communication and boost emergency and lockdown procedures Using NetSupport Notify, schools and businesses can communicate effectively with staff (and students) using one-way alerts and notifi

Users
No information available
Industries
No information available
Market Segment
  • 75% Mid-Market
  • 25% Enterprise
NetSupport Notify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.3
Ease of Admin
Average: 8.8
9.2
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
NetSupport
HQ Location
N/A
Twitter
@NetSupportGroup
6,821 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Pushly
(25)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pushly is a type of engagement platform designed to help publishers, brands, and in-app businesses reengage users through direct communication channels. As traditional search methods become less effec

    Users
    No information available
    Industries
    • Online Media
    Market Segment
    • 32% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pushly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    9
    Features
    6
    Engagement
    5
    Helpful
    5
    Cons
    Insufficient Features
    4
    Design Issues
    2
    Learning Curve
    2
    Missing Features
    2
    Notification Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pushly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Ease of Admin
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    10.0
    Segmentation
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pushly
    Company Website
    Year Founded
    2017
    HQ Location
    Kansas City, US
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pushly is a type of engagement platform designed to help publishers, brands, and in-app businesses reengage users through direct communication channels. As traditional search methods become less effec

Users
No information available
Industries
  • Online Media
Market Segment
  • 32% Small-Business
  • 28% Mid-Market
Pushly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
9
Features
6
Engagement
5
Helpful
5
Cons
Insufficient Features
4
Design Issues
2
Learning Curve
2
Missing Features
2
Notification Issues
2
View All Pros and Cons
Pushly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.4
Ease of Admin
Average: 8.8
9.3
Ease of Use
Average: 9.0
10.0
Segmentation
Average: 8.6
Seller Details
Seller
Pushly
Company Website
Year Founded
2017
HQ Location
Kansas City, US
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
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