Best Proactive Notification Software - Page 3

How Many Proactive Notification Software Products Does G2 Track?

Total Products under this Category: 111

Category Stats (Sep 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Boulevard (+0.47%) - Among all products in this category, Boulevard recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Proactive Notification Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,500+ Authentic Reviews
  • 111+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Proactive Notification Software

G2 Grid® for Proactive Notification Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Textedly, DialMyCalls, Amazon Simple Queue Service (SQS), Text-Em-All, Genesys Cloud CX, MoEngage, and ClickPost.

Underlying data: [Grid® JSON](https://www.g2.com/categories/proactive-notification/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=textedly&focus%5B%5D=dialmycalls&focus%5B%5D=amazon-simple-queue-service-sqs&focus%5B%5D=text-em-all&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=moengage&focus%5B%5D=clickpost)

Interakt

Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt to reduce CAC, improve customer LTV, and drive repeat purchases. The platform is built on the same technology that powered the Indian government’s MyGOV COVID Bot on WhatsApp, which handled 150 million users and 600 million messages. Additionally, it brought the world the first-ever end-to-end, immersive shopping experience on WhatsApp for Jio Mart. This achievement earned recognition from Mr. Mark Zuckerberg himself.

Average Rating: 4.5/5.0

Total Reviews: 68

How Do G2 Users Rate Interakt?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 9.0/10)
  • Segmentation: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Interakt?

  • Seller: Haptik
  • Year Founded: 2013
  • HQ Location: New York, US
  • Twitter: @haptik
    5,970 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    307 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Marketing and Advertising
  • Company Size: 65% Small, 28% Medium

What Do G2 Reviewers Say About Interakt?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Interakt, finding it simple and effective for managing client interactions.
  • Users find Interakt extremely helpful for centralizing team communications and enhancing client interactions effortlessly.
  • Users value the automation capabilities of Interakt for enhancing WhatsApp engagement with customers effectively.
  • Users appreciate the easy campaign management of Interakt, finding it simple and user-friendly for WhatsApp campaigns.
  • Users find Interakt's chat features innovative and user-friendly, enhancing customer interactions and campaign creation for small businesses.
Cons
  • Users express dissatisfaction with poor customer support, citing slow turnaround times and limited contact options.
  • Users find that adjustment difficulties in setting automated flows can complicate their overall experience with Interakt.
  • Users feel the app is primarily for bulk messaging, lacking user-friendliness and requiring too many clicks for tasks.
  • Users find that setting the automated flow in Interakt can be tricky, leading to some frustration.
  • Users find the complex features of Interakt overwhelming, requiring continuous learning and adjustment to navigate effectively.

What Are Recent G2 Reviews of Interakt?

One Call Now

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives.

Average Rating: 4.4/5.0

Total Reviews: 58

How Do G2 Users Rate One Call Now?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 9.0/10)
  • Segmentation: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind One Call Now?

  • Seller: OnSolve
  • Year Founded: 1998
  • HQ Location: Alpharetta, Georgia
  • LinkedIn® Page: www.linkedin.com
    2,411 employees on LinkedIn®
  • Phone: +1 (858) 724 1200

Who Uses This Product?

  • Who Uses This: Administrative Assistant
  • Top Industries: Religious Institutions, Non-Profit Organization Management
  • Company Size: 55% Medium, 38% Small

What Do G2 Reviewers Say About One Call Now?

AI-generated summary from verified user reviews

Pros
  • Users find One Call Now to be very easy to use, enhancing the efficiency of their communication.
  • Users value the easy communication with One Call Now, ensuring urgent updates reach everyone accurately and efficiently.
  • Users value the immediate communication of urgent updates with One Call Now, ensuring consistent messaging for all members.
  • Users value the immediate communication provided by One Call Now, ensuring everyone receives consistent and accurate messages.
  • Users value the communication efficiency of One Call Now, ensuring immediate and consistent updates reach all members accurately.
Cons
  • Users experience call issues due to outdated numbers, which can delay communication despite helpful reporting tools.
  • Users find it challenging to keep contact information updated, complicating their experience with One Call Now.
  • Users find the dashboard outdated and clunky, impacting their overall experience with One Call Now.
  • Users experience delay issues when phone numbers are outdated, but reports can assist in resolving them.
  • Users find it challenging to maintain up-to-date contact information, leading to potential communication issues with One Call Now.

What Are Recent G2 Reviews of One Call Now?

What Are G2 Users Discussing About One Call Now?

RedFlag

RedFlag is a comprehensive communication solution designed to facilitate emergency and proactive notifications for organizations of all sizes. This platform enables users to deliver critical messages in real time across various channels, including text messages, emails, voice calls, push app notifications, desktop alerts, and Microsoft Teams. By ensuring that important information reaches the right individuals promptly, RedFlag enhances organizational communication and preparedness. The target audience for RedFlag includes small businesses, large enterprises, and any organization that requires reliable communication during emergencies or routine operations. This solution is particularly beneficial for sectors such as healthcare, education, corporate environments, and public safety, where timely information dissemination can significantly impact outcomes. RedFlag is designed to address specific use cases, such as alerting employees about emergencies, coordinating responses during critical incidents, or communicating important updates during routine operations. Key features of RedFlag include multi-channel notifications, which allow users to send alerts through various platforms, ensuring that messages are received regardless of the recipient's location. The real-time alert functionality enables organizations to disseminate critical information with just one click, streamlining communication processes during emergencies. Additionally, the user-friendly interface allows for easy setup and management of notifications, minimizing the need for extensive training. Scalability is another significant advantage, as RedFlag can be customized to suit the needs of both small and large organizations, adapting as they grow. Moreover, RedFlag supports data-informed decision-making by providing real-time visibility into ongoing events. This feature allows organizations to access valuable data that can help coordinate resources effectively and make informed decisions during critical situations. By enhancing safety, improving operational efficiency, and maintaining continuity, RedFlag fosters a culture of preparedness and responsiveness, ultimately reducing the impact of unforeseen events. In essence, RedFlag serves as an all-in-one solution for organizations looking to optimize their communication strategies. With a starting price of $250 per month, it offers a cost-effective and scalable option for enhancing communication capabilities, safeguarding teams, and improving response strategies. By prioritizing timely and effective communication, RedFlag empowers organizations to navigate emergencies and routine operations with confidence.

Average Rating: 4.7/5.0

Total Reviews: 78

How Do G2 Users Rate RedFlag?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 9.0/10)
  • Segmentation: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind RedFlag?

  • Seller: RedFlag Alerts
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Dallas, TX
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Commercial Real Estate, Real Estate
  • Company Size: 62% Medium, 19% Small

What Do G2 Reviewers Say About RedFlag?

AI-generated summary from verified user reviews

Pros
  • Users find RedFlag's ease of use invaluable for effective communication, ensuring timely and reliable information sharing.
  • Users highly value the quick and reliable notifications from RedFlag, enhancing communication efficiency and user satisfaction.
  • Users find RedFlag to be highly effective for streamlining internal communication and ensuring timely notifications.
  • Users appreciate the streamlined internal communication of RedFlag, ensuring timely updates and effective engagement with deskless employees.
  • Users commend the seamless setup process of RedFlag, facilitating efficient communication management without hassles.
Cons
  • Users find limitations in contact management and an outdated interface, hindering efficiency and user experience.
  • Users find the data management process cumbersome, especially with frequent manual updates and lack of bulk editing options.
  • Users find the difficult setup for RedFlag's advanced features and integration process to be frustrating and time-consuming.
  • Users find the contact management process cumbersome, requiring individual deletions and manual reentries, which is inconvenient.
  • Users find the outdated design of RedFlag less appealing compared to more modern platforms, affecting usability.

What Are Recent G2 Reviews of RedFlag?

What Are G2 Users Discussing About RedFlag?

Mobile Text Alerts

Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com.

Average Rating: 4.5/5.0

Total Reviews: 68

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How Do G2 Users Rate Mobile Text Alerts?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.0/10)
  • Segmentation: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Mobile Text Alerts?

  • Seller: Mobile Text Alerts
  • Year Founded: 2011
  • HQ Location: New York, NY
  • Twitter: @MobileTextAlert
    1,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 68% Small, 24% Medium

What Do G2 Reviewers Say About Mobile Text Alerts?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Mobile Text Alerts, making SMS communication simple and effective for everyone.
  • Users praise the automation features of Mobile Text Alerts, finding it an effective solution for mass texting needs.
  • Users appreciate the easy-to-use features of Mobile Text Alerts, enabling efficient communication with students effortlessly.
  • Users find Mobile Text Alerts to be affordable, providing effective solutions without compromising on functionality or usability.
  • Users praise the ease of use and advanced features of Mobile Text Alerts, making it ideal for instructors.
Cons
  • Users experience poor customer support initially, although some improvements have been noted over time.
  • Users find the difficult learning curve challenging, particularly those without a marketing background, despite helpful support.
  • Users noted that initial slow customer support affected their experience, although improvements have been observed recently.
  • Users find the interface not intuitive, requiring support for better understanding of the product's components.
  • Users find the interface design confusing, requiring support for better understanding and usability of the product.

What Are Recent G2 Reviews of Mobile Text Alerts?

What Are G2 Users Discussing About Mobile Text Alerts?

Pushly

Pushly is a push notification and audience engagement platform designed to help publishers, ecommerce retailers, brands, and in-app businesses re-engage users through a direct communication channel. As traditional search methods become less effective in driving return traffic, Pushly leverages AI-enhanced targeting based on real user behavior to create a powerful push notification tool for boosting engagement and generating measurable revenue from every interaction. This platform is particularly suited for premium publishers, high-growth e-commerce and retail brands, and leading in-app businesses. Pushly distinguishes itself in the market by focusing exclusively on audience engagement through push notifications, providing specialized expertise and support that broader marketing tools often lack. Its recognition on the Inc. 5000 list for three consecutive years underscores its effectiveness and reliability in the industry. Pushly's advanced audience segmentation capabilities allow businesses to go beyond basic targeting. By delivering highly personalized messages tied to user actions and preferences, organizations can ensure that their communications resonate with audiences at the most opportune moments. The platform supports both manual and automated push notification sending options, offering teams the flexibility to maintain control while optimizing efficiency. This adaptability enhances engagement across various campaigns, making it a versatile solution for diverse marketing strategies. Pushly's performance metrics highlight its effectiveness, with an average click-through rate of 10 percent, establishing it as a significant performance marketing channel. The streamlined implementation process enables businesses to start seeing results within weeks, making it a quick and impactful addition to any marketing mix. This rapid deployment allows organizations to capitalize on engagement opportunities without any delays. By fostering a direct line of communication with their audiences, Pushly empowers businesses to take ownership of their growth rather than relying on external platforms. This approach not only strengthens customer relationships but also contributes to sustainable long-term success. Notable brands such as Forbes and Ticketmaster utilize Pushly to maximize return on investment, deepen audience engagement, and cultivate their owned audiences in an increasingly competitive digital landscape.

Average Rating: 4.5/5.0

Total Reviews: 37

How Do G2 Users Rate Pushly?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 9.0/10)
  • Segmentation: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Pushly?

  • Seller: Pushly
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Kansas City, US
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Online Media
  • Company Size: 24% Small, 19% Medium

What Do G2 Reviewers Say About Pushly?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Pushly, appreciating its intuitive interface and seamless integration.
  • Users praise the responsive customer support of Pushly, appreciating their commitment to helping achieve success.
  • Users find Pushly's intuitive interface makes it easy for anyone to manage notifications efficiently.
  • Users find Pushly's helpful team and great communication enhance their experience with easy customization and insights.
  • Users appreciate the ease of use and responsive support from the Pushly team, enhancing their platform experience.
Cons
  • Users express concern over insufficient features, particularly in reporting and editing capabilities, limiting overall effectiveness.
  • Users find the reporting features lacking, desiring more detailed and user-friendly data insights from Pushly.
  • Users desire improved segmentation features, as current reporting and integration can be clunky and lacking functionality.
  • Users find the complex reporting in Pushly lacking, requiring time-consuming data processing and improvements for better usability.
  • Users note a learning curve with Pushly, requiring time to grasp its metrics and capabilities effectively.

What Are Recent G2 Reviews of Pushly?

What Are G2 Users Discussing About Pushly?

Five9 Intelligent Cloud Contact Center Platform

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth.

Average Rating: 4.1/5.0

Total Reviews: 604

How Do G2 Users Rate Five9 Intelligent Cloud Contact Center Platform?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.1/10 (Category avg: 8.9/10)
  • Ease of Use: 8.4/10 (Category avg: 9.0/10)
  • Segmentation: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?

  • Seller: Five9
  • Company Website:
  • Year Founded: 2001
  • HQ Location: San Ramon, CA
  • Twitter: @Five9
    14,856 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,127 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Manager
  • Top Industries: Consumer Services, Financial Services
  • Company Size: 56% Medium, 23% Small

What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of Five9, highlighting its seamless integrations and straightforward implementation.
  • Users value the exceptional customer support of Five9, noting its responsiveness and dedication to addressing concerns promptly.
  • Users appreciate the exceptional support from Five9, highlighting their responsiveness and dedication to addressing customer needs.
  • Users value the superb user-friendly interface and seamless integrations of Five9, enhancing their overall experience.
  • Users value the efficiency of Five9, highlighting its easy user setup and streamlined reporting features.
Cons
  • Users face challenges with call issues, particularly due to weak email interaction reporting and slow SMS features.
  • Users find the complexity of Five9's interface and reporting functions challenging, requiring significant training and experience.
  • Users highlight missing features in Five9, underlining a lack of customization and outdated UI for better usability.
  • Users often face technical issues like call drops and system disruptions that hinder overall productivity and workflow efficiency.
  • Users experience poor customer support, often requiring additional assistance and facing communication delays with Five9 services.

What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform?

What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform?

Pingram (previously NotificationAPI)

A managed and scalable solution for easily creating, sending, and monitoring user notifications from one place. No more building notification logic, UIs, integrations, or worrying about compliance. Supports: Emails, In-App, SMS, Voice, Mobile Push, Web (Browser) Push

Average Rating: 4.7/5.0

Total Reviews: 22

How Do G2 Users Rate Pingram (previously NotificationAPI)?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.0/10)
  • Segmentation: 7.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Pingram (previously NotificationAPI)?

  • Seller: Pingram
  • Year Founded: 2020
  • HQ Location: Toronto, CA
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 73% Small, 18% Medium

What Do G2 Reviewers Say About Pingram (previously NotificationAPI)?

AI-generated summary from verified user reviews

Pros
  • Users value the independently managed notifications and efficient support from Pingram, enhancing their workflow significantly.
  • Users appreciate the fast and responsive customer support of Pingram, enhancing their overall experience and efficiency.
  • Users value the seamless API integration of Pingram, enhancing efficiency and simplifying notification management across systems.
  • Users highlight the ease of use of Pingram, making setup and navigation straightforward for everyone.
  • Users appreciate the easy setup of Pingram, enabling quick implementation and efficient monitoring for their teams.
Cons
  • Users find Pingram's pricing to be expensive, especially as costs escalate with scaling needs for small teams.
  • Users experience notification delays and require frequent refreshes, which can hinder their usability and efficiency.
  • Users find that pricing adds up quickly as they scale, making it challenging for small teams or startups.
  • Users experience slow loading times for notifications, often needing to refresh or clear cache for updates.
  • Users face API integration issues with NotificationAPI, limited to a single production and sandbox environment.

What Are Recent G2 Reviews of Pingram (previously NotificationAPI)?

Commio

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call.

Average Rating: 4.6/5.0

Total Reviews: 115

How Do G2 Users Rate Commio?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.0/10)
  • Segmentation: 7.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Commio?

  • Seller: Commio
  • Year Founded: 2009
  • HQ Location: Raleigh, NC
  • Twitter: @thinqing
    660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 73% Small, 21% Medium

What Are Recent G2 Reviews of Commio?

What Are G2 Users Discussing About Commio?

Hiplink

HipLink is a web-based notification software platform for both emergency and operational alerting. It can work as a stand-alone system or integrate with virtually any software as an automated alert notification component. The system gives organizations the ability to send 2-way messages to any device extremely reliably with real-time reports for full tracking. Our delivery methods include reliable, 2-way SMS text and voice alerts, pagers, desktops and includes support for carrier enterprise-grade products and more. HipLink Mobile is an app that provides encrypted real-time communication that is HIPAA and CJIS Compliant and FirstNet Certified™. Advanced features are supported such as a dedicated Inbox, override silent and DnD settings, persistent messaging, and features for 3rd party system access. For integration, HipLink has the broadest array of APIs and gateways that give the ability to integrate for automatic alerts from any backend system, either hardware or software. There are powerful group features for messaging for full broadcast or other groups based on schedule, priority, or rotation. Other strengths include HipLink’s full two-way support with responses from the phones shown in the reports, a granular permissioning structure for system access, and special features for securing the application. Headquartered in the heart of Silicon Valley CA, HipLink has provided services for over 25 years and its customers include organizations in public safety, healthcare, utilities, transportation, financial, corporate enterprise, education, and others. The company is dedicated to providing superior solutions with unparalleled technology always putting the customer service first and foremost. Founded by Pamela LaPine, HipLink is an WBENC certified WOB.

Average Rating: 4.8/5.0

Total Reviews: 16

How Do G2 Users Rate Hiplink?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.0/10)
  • Segmentation: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Hiplink?

  • Seller: HipLink Software
  • Year Founded: 1993
  • HQ Location: Los Gatos, California
  • Twitter: @HipLink
    170 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Public Safety, Law Enforcement
  • Company Size: 56% Medium, 31% Small

What Do G2 Reviewers Say About Hiplink?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from Hiplink, noting quick responses and helpful assistance with setup and issues.
  • Users value the efficient notifications from Hiplink, finding it essential for daily communication and support.
  • Users value the scalability of HipLink, effectively accommodating communication across numerous affiliates and enhancing operations.
  • Users value the automated notifications of HipLink, enhancing communication and reliability for first responders and agencies.
  • Users value the effective communication capabilities of Hiplink, enhancing coordination among first responders and agencies.
Cons
  • Users experience customization difficulty with Hiplink, often requiring extensive communication and time to set up effectively.
  • Users find Hiplink's navigation to be difficult initially, requiring extensive communication for effective setup and customization.
  • Users find the difficult setup of Hiplink time-consuming, requiring extensive communication to customize properly.

What Are Recent G2 Reviews of Hiplink?

What Are G2 Users Discussing About Hiplink?

Acqueon

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.

Average Rating: 4.2/5.0

Total Reviews: 70

How Do G2 Users Rate Acqueon?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.1/10 (Category avg: 8.9/10)
  • Ease of Use: 8.0/10 (Category avg: 9.0/10)
  • Segmentation: 7.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Acqueon?

Who Uses This Product?

  • Top Industries: Financial Services, Insurance
  • Company Size: 59% Large, 30% Medium

What Do G2 Reviewers Say About Acqueon?

AI-generated summary from verified user reviews

Pros
  • Users value the supportive and responsive team at Acqueon, which enhances customer satisfaction and trust.
  • Users commend Acqueon's exceptional customer support, highlighting their responsiveness and dedication to ensuring customer satisfaction.
  • Users value the ease of use of Acqueon, appreciating its intuitive layout and seamless integration capabilities.
  • Users praise Acqueon for its seamless integrations with existing systems, enhancing efficiency in customer outreach and compliance.
  • Users commend Acqueon for its exceptional customer satisfaction, noting the team's dedicated support throughout the implementation process.
Cons
  • Users face limited customization options with Acqueon, impacting functionality and adaptability for their specific needs.
  • Users experience significant technical issues with Acqueon, causing delays and confusion during implementation and integration.
  • Users find the pricing for Acqueon higher than expected, especially for smaller operations and budgets.
  • Users face significant integration issues due to lack of support and unclear differentiation between Acqueon and Cisco dependencies.
  • Users find a steep learning curve with Acqueon's advanced features, requiring extra time for effective implementation.

What Are Recent G2 Reviews of Acqueon?

What Are G2 Users Discussing About Acqueon?

Pushnami

Pushnami is the leading push notification platform built for marketers. Our easy-to-use platform takes less than 5 minutes to set up -- yep, you can capture a subscriber and send a notification in less than the time it takes to make a pot of coffee. Pushnami supports mobile and web push notifications, email marketing, and we offer our own native push ad network, allowing businesses to capture subscribers (with no email address or phone number required by the user), intelligently market to them, gain new traffic sources, and grow their revenue. Pushnami sends over 1 billion push notifications daily and is trusted by over 20,000 global websites, apps, and online stores.

Average Rating: 5.0/5.0

Total Reviews: 14

How Do G2 Users Rate Pushnami?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind Pushnami?

  • Seller: Pushnami
  • Year Founded: 2017
  • HQ Location: Austin, Texas
  • Twitter: @pushnami
    232 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 71% Small, 29% Medium

What Are Recent G2 Reviews of Pushnami?

What Are G2 Users Discussing About Pushnami?

8x8 Contact Center

8x8 Contact Center is a cloud-based, AI-powered platform designed to unify and streamline customer support across voice, chat, email, video, SMS, RCS, messaging apps, and social media channels. It empowers organizations with intelligent self-service automation, real-time guidance and analytics, and deep CRM integrations to elevate customer experience (CX) and boost operational efficiency. The solution supports seamless omnichannel engagement, enabling agents to deliver consistent, personalized service from a single interface. With enterprise-grade security and PCI-certified payments, 8x8 Contact Center aids in compliance while helping businesses scale with agility. Its flexibility and advanced insights make it ideal for modernizing legacy systems and optimizing customer support operations. Core Features & Functionality include: Omnichannel Routing Voice, email, web chat, SMS, video, Facebook Messenger, WhatsApp, Viber, RCS, and additional social media like X, YouTube, Instagram, and more via Meltwater. Blended interactions with individual agents handling up to 13 interactions at once. Web chat with real-time translation and customizable agent avatars. Email routing and templates. Co-browsing and secure payment handling via SMS or email. Agent and Supervisor Workspaces Unified interface with voice, chat, email, one-way video, RCS, social media, WhatsApp, Facebook Messenger, Viber, and SMS handling. Embedded softphone with customizable ringtones per channel. Support for Microsoft Teams chat and presence sync. Transfer calls to external contacts and queues. Intelligent routing, wrap-up codes, and campaign call handling. Real-time queue and agent monitoring for supervisors. Mobile supervisor app for oversight on the go. Interaction Retrieval Widget with bulk download and quick access to AI summaries, voicemails, and more. Customizable drag-and-drop widgets to tailor the workspace experience. AI & Automation Native and third-party AI (custom LLMs supported). AI summaries (real-time voice summarizations and post-call). Intelligent Customer Assistant (voice + digital self service). AI voice directory, predictive AI dialer. Real-time chat and text-to-speech translation. Queue, Agent & Call Management Queued callback, skills-based routing, CRM data-based routing. Direct Agent Routing (DAR), warm/cold transfer, whisper messages. Answer Machine Detection (AMD), call dispositioning, recording access. Channel setup (voice, SMS, chat, email, social). Agent roles, groups, schedules, whisper messages. Enhanced scripting (IVR, chat, email), callbacks, surveys. Campaign & Dialing Tools 8x8 Auto Dialer: predictive, progressive, preview modes. Regal.io integration for advanced segmentation, omnichannel outbound, behavior-based triggers. Campaign scheduling, retries, DNC filtering, Telephone Preference Service (TPS) or Corporate Telephone Preference Service (CTPS) filtering, Carrier Call Blocking (CCB) filtering, pre-recorded voicemail drop, automatic machine detection (AMD). CRM Integrations Native integrations with Salesforce, MS Dynamics, Zendesk, NetSuite. Features include screen pop, click-to-dial, interaction logging, transfers, voicemail, status management. 8x8 Native CRM to manage customers, cases, follow-ups, and tasks. Auto-log interactions, use API for external access. Reporting & Analytics Unified dashboards, real-time KPIs, interaction journey visualizations across channels. Report templates like Interaction Journey Report, Queue Interaction Summary, Agent Interactions Summary, Interactions Details Report, and more. Exportable metrics, SLA tracking, historical interaction access. Security & Compliance IP whitelisting, granular admin roles. OAuth2 for email, SSO with ADFS and Azure AD. Payment Card Industry Compliance Meeting and Call Recording Storage E911/999 Emergency Services Privacy Compliance W3C Web Content Accessibility Guidelines (WCAG) STIR/SHAKEN Compliance Health Insurance Portability and Accountability Act (HIPAA) Strategic Partner Integrations SpinSci for Healthcare Patient Assist: Real-time EHR integration, screen pop, context-aware routing. Prebuilt workflows for authentication, reporting, click-to-call. Omnichannel support with SSO. Patient Engage: Appointment scheduling, refill requests, bill pay, surveys. PCI support, multi-language, and password reset functionality. MNET for Financial Services CoreAccess+: Real-time core banking system access. Secure funds transfer, fraud alerts, screen pop authentication. CRM/workflow integration with no PII storage. Regal.io for Advanced Outbound Campaigns Behavior-based outreach triggers. Predictive dialing and personalized agent experiences. Integration with journey/CRM data for unified analytics. CallCabinet for Compliant Call Recording Compliant call recording for for voice, video and screen sharing Unlimited audio storage and 256-bit AES rotating encryption Advanced playback & tagging Cloud, hybrid, premise deployments

Average Rating: 4.1/5.0

Total Reviews: 247

How Do G2 Users Rate 8x8 Contact Center?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.2/10 (Category avg: 8.9/10)
  • Ease of Use: 8.3/10 (Category avg: 9.0/10)

Who Is the Company Behind 8x8 Contact Center?

  • Seller: 8x8
  • Company Website:
  • Year Founded: 1987
  • HQ Location: San Jose, CA
  • Twitter: @8x8
    11,056 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,846 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager
  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 54% Medium, 37% Small

What Do G2 Reviewers Say About 8x8 Contact Center?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of 8x8 Contact Center, highlighting its user-friendly features and accessible support.
  • Users value the knowledgeable and friendly support at 8x8 Contact Center, enhancing their overall experience and problem-solving.
  • Users value the knowledgeable and friendly customer support at 8x8 Contact Center, enhancing the overall experience.
  • Users praise the user-friendly interface of 8x8, facilitating seamless communication and support for their teams.
  • Users value the efficiency of 8x8 Contact Center, enabling seamless communication and effective client service for teams.
Cons
  • Users express frustration over missing features like custom report grouping and automated scheduling visibility in 8x8 Contact Center.
  • Users experience poor customer support, highlighted by long wait times and unhelpful assistance during crucial moments.
  • Users express frustration with call transfer limitations within the 8x8 Contact Center, complicating communication efficiency.
  • Users find the complexity of 8x8 Contact Center overwhelming, especially with administration and licensing challenges complicating usage.
  • Users face integration issues with 8x8 Contact Center, complicating workflows and requiring multiple platforms for data management.

What Are Recent G2 Reviews of 8x8 Contact Center?

What Are G2 Users Discussing About 8x8 Contact Center?

Engagely

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational AI platform is a blend of AI and human intelligence which is helping businesses create exceptional customer experiences. With domain-specific robust knowledge & industry AI models, engagely helps automate customer engagement with its next-level products and services to deliver amazing customer experience. With its unique action-intent engine, engagely is a transformative AI powered platform that builds conversational chatbots with no coding. The leading AI omnichannel platform is capable of driving superior customer engagement across 35+ channels in more than 120 global languages with its proactive conversational AI chatbots, voice bots and email bots. Present in 4+ Countries I Trusted by 150+ Customers I Serving 10+ Industries

Average Rating: 4.3/5.0

Total Reviews: 19

How Do G2 Users Rate Engagely?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.1/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 9.0/10)
  • Segmentation: 0.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Engagely?

  • Seller: Engagely.ai
  • Year Founded: 2012
  • HQ Location: Watford
  • Twitter: @engagelyai
    56 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 37% Small, 32% Medium

What Do G2 Reviewers Say About Engagely?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Engagely invaluable for maintaining content and providing quick, intelligent responses.
  • Users value the efficiency of Engagely, noting its quick and smart responses for enhanced user experience.
  • Users find the helpful knowledge base of Engagely.ai easy to use, enhancing content management and response efficiency.
  • Users appreciate the easy-to-use knowledge base of Engagely, facilitating efficient content management and smarter responses.
  • Users love the quick response times of Engagely, resulting in smarter interactions and enhanced user satisfaction.

What Are Recent G2 Reviews of Engagely?

What Are G2 Users Discussing About Engagely?

Gallabox

Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond.

Average Rating: 4.6/5.0

Total Reviews: 164

How Do G2 Users Rate Gallabox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.0/10)
  • Segmentation: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Gallabox?

  • Seller: MangoLeap
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Chennai, IN
  • Twitter: @gallabox
    147 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Education Management, Apparel & Fashion
  • Company Size: 73% Small, 21% Medium

What Do G2 Reviewers Say About Gallabox?

AI-generated summary from verified user reviews

Pros
  • Users find Gallabox to be intuitive and easy to set up, enhancing their customer communication efforts seamlessly.
  • Users praise Gallabox for its automation capabilities, enhancing communication efficiency and response times effortlessly.
  • Users value the excellent customer support provided by Gallabox, enhancing their overall experience and success.
  • Users praise Gallabox for its seamless integrations, particularly with WhatsApp and HubSpot, enhancing their workflow efficiency.
  • Users highlight the easy integrations of Gallabox, enhancing WhatsApp management with seamless CRM connectivity.
Cons
  • Users find the dashboard features limited, lacking essential insights and intuitive setup for automation journeys.
  • Users find the reporting capabilities inadequate, lacking detailed insights into performance and team metrics.
  • Users desire more flexibility in customization for Gallabox templates, seeking tailored solutions to meet unique needs.
  • Users find Gallabox's limited training resources hinder effective automation and overall communication efficiency.
  • Users find the poor customer support of Gallabox lacking, emphasizing the need for improved response and follow-up.

What Are Recent G2 Reviews of Gallabox?

Gleantap

Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built for fitness, wellness, healthcare, retail, and entertainment businesses that want to grow faster, boost retention, and increase customer lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive customer engagement, referrals, and repeat visits across multiple locations — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain customers. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers wherever they are: text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers across business locations. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Built for fitness, wellness, healthcare, retail, and entertainment businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build member loyalty and gamified engagement with personalized campaigns - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified customer engagement platform

Average Rating: 4.5/5.0

Total Reviews: 19

How Do G2 Users Rate Gleantap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.9/10)
  • Ease of Use: 8.2/10 (Category avg: 9.0/10)
  • Segmentation: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Gleantap?

  • Seller: Gleantap
  • Year Founded: 2018
  • HQ Location: Austin, US
  • Twitter: @gleantap
    584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 63% Small, 32% Medium

What Do G2 Reviewers Say About Gleantap?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features in Gleantap, praising their effectiveness and ease of use for campaigns.
  • Users love the automation capabilities of Gleantap, facilitating seamless customer journeys and effective drip campaigns.
  • Users praise the exceptional customer support of Gleantap, noting their responsiveness and dedication to client success.
  • Users appreciate the ease of use of Gleantap, streamlining communication and enhancing work efficiency effectively.
  • Users highlight the easy-to-use automation and effective campaigns of Gleantap, enhancing member communication and engagement.
Cons
  • Users face a steep learning curve during onboarding and training, making setup and navigation frustrating.
  • Users face a difficult setup process with Gleantap, experiencing a steep learning curve and clunky onboarding.
  • Users face a difficult learning curve with Gleantap, making onboarding and training a frustrating experience.
  • Users find the form setup process quite clunky, making campaign creation feel challenging and unintuitive.
  • Users experience software glitches during updates, causing disruptions and requiring patience to navigate the platform effectively.

What Are Recent G2 Reviews of Gleantap?

What Are G2 Users Discussing About Gleantap?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024