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Vizury Reviews & Product Details

Vizury, launched in 2007, is an performance-focused MarTech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique technology-driven services have always been the ability to bring customers back to a brand's website, mobile app or retail store and improve new customer acquisition, retention and brand loyalty. After launching and achieving global scale, the platform and business of Vizury were acquired by Affle in 2018. For any queries, please write to hello@vizury.com.

Seller

Affle

Discussions

Vizury Community

Overview by

S Manasa Menon

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Vizury Media

Vizury's Engage360 captures customer insights by understanding web/app user intent and preference by tracking 50+ attributes across different channels and touchpoints such as demographics, website or app behavior.

Vizury Demo - Dynamic segmentation & Personalization

Identify the right segment on the basis of its propensity to convert by analyzing customer intent signals across 50+ parameters capturing customer behavior, interests and preferences. Personalizing every customer engagement at the right time, through the right channel.

Vizury Demo - Conversion rate optimization tool

Improve your website conversion rates by capturing first-party data of users who are about to drop-off across your web/app, thereby converting dark users to known. Then, Dynamically re-target the segments that show high propensity to convert on the primary channel of communication and drive conv...

Enables omni-channel retail brands to capture their high intent website traffic and drive them to offline brand stores. Thereby, improving sales and accurately attribute offline sales to digital marketing campaigns.

360-degree analytics dashboard providing one-view of full-funnel analytics on how customers are engaging and converting through the journey. Custom designed for your business to help you track the impact of campaigns on your goals.

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Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

8/11/2021

"One Stop Solution for Digital Engagement Solution"

4.5/5

What do you like best about Vizury?

The Single Dashboard for all the Engagement Campaigns and multi-channel options in one place. Real-time data feed and automation. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

Load Time of the Dashboard is little longer when too much of data. Must enable a Bulk Data download option Review collected by and hosted on G2.com.

Maria R.

Marketing Specialist

Mid-Market (51-1000 emp.)

8/11/2021

"Super"

4.5/5

What do you like best about Vizury?

Not only the platform is super easy to navigate, but also the team behind it is extremely nice and always willing to help and guide. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

Honestly, nothing comes into my mind I genuinely think their services and products are very good. Review collected by and hosted on G2.com.

Sean L.

Account Manager

Small-Business (50 or fewer emp.)

12/10/2020

"Great marketing platform, easy to work with and highly effective"

5/5

What do you like best about Vizury?

The user interface makes it easy to create new campaigns and monitor activity. The integration was also fairly simple and the ability to integrate with a feed really makes it a great product. I haven't used some of the other features, but simply having access to some email notifications, facebook notification, etc. looks like it will really prove useful in the future. I also like the ability to put in additional images and our logo for brand awareness and to improve our Click thru rate. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

There isn't a way to bulk upload changes or audiences, which would save a lot of time. Also, when creating a browser notification, if you need to edit it or make a change, you have to recreate the entire notification rather than just editing the one that was already created. The functionality on Mac computers is much more less effective than on Chrome/Window computers. I don't think that is the fault of Vizury, but our Mac users have not been as high of converters as our Chrome/Windows users. It would be nice to either have GIF images allowed or videos so as to draw more attention to the notifications. Review collected by and hosted on G2.com.

Recommendations to others considering Vizury:

The customer service team is amazing and is very helpful. Review collected by and hosted on G2.com.

What problems is Vizury solving and how is that benefiting you?

We have captured a lot of abandoned cart customers by having a browser notification appear within an hour of them leaving the site. Several of those customers end up converting. We also target specific users by URL or by web interaction activity to give them a better experience. Review collected by and hosted on G2.com.

Response from Raksha Jayaraj of Vizury

edit

Thanks a lot for this Sean, continue to share your feedback with us and we strive to support you through your marketing needs :)

Eve F.

Email Marketing Specialist

Small-Business (50 or fewer emp.)

1/28/2021

"Above and Beyond"

5/5

What do you like best about Vizury?

The customer service Vizury offers has blown away all of my expectations. Having constant contact with them, sharing in their knowledge and case studies, bi-weekly meetings, and their quick responses have all aided in driving our KPIs forward not only with our Browser Push Notification program, but for our business in general. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

There are a few limitations to the format of the pushes, however, upon expressing my hopes and needs they have been extremely accomidating and even excited about expanding their program and layouts to include those. Review collected by and hosted on G2.com.

Response from Raksha Jayaraj of Vizury

edit

Thanks so much Evie! We strive to constantly align to your digital marketing goals and grow together :)

Nitika s.

Small-Business (50 or fewer emp.)

12/8/2020

"Pleasant experience with quick-action taking team"

5/5

What do you like best about Vizury?

Vizury Engage 360 is definitely a very important tool for KOOVS as being a fashion e-com portal we needed this platform to reach our target audience and engage with potential customers. The tool is easy to set up and use, the support team is extremely helpful and always prompt in taking action. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

Honestly there is nothing to dislike here and we are quite satisfied with the services. Review collected by and hosted on G2.com.

Response from Raksha Jayaraj of Vizury

edit

Thanks a lot for the review Nitika, looking forward to a lot of action this year :)

Verified User in Retail

Mid-Market (51-1000 emp.)

12/5/2020

"Vizury Engage360 Review"

4/5

What do you like best about Vizury?

The most helpful feature that Vizury offers for our retail company is browser push notifications that allow us to reach the customers who might not necessarily be reached otherwise through marketing emails, social ads, PPC, etc. Browser notifications bring a significant amount of traffic to the site, and can be set and launched by our in-house team in minutes. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

The segmentation that exists within the platform is not quite as great that we would hope. Review collected by and hosted on G2.com.

Recommendations to others considering Vizury:

The platform is easy to use, and after a short training session, the team should be able to complete the basic setup. The tech support team at Vizury makes sure all the necessary tech setup steps are taken, so the camaign can run smoothly. Review collected by and hosted on G2.com.

What problems is Vizury solving and how is that benefiting you?

We are solving the problem of limited reach through other marketing channels, and browser notification function offered by Vizury does the job well. Review collected by and hosted on G2.com.

Response from Raksha Jayaraj of Vizury

edit

Thanks so much for the review! Please allow us to take you through the segmentation and address all your concerns, do write to your CSM for the same :)

Lohit S.

Division Manager

Mid-Market (51-1000 emp.)

2/28/2021

"Excellent product and service provider."

5/5

What do you like best about Vizury?

Team has been extremely supportive towards addressing any product query and adapt change within time bound. Understands the client requirement and was/is able to furnish the evolved product/services. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

Manual process of downloading the report, can be automated. Review collected by and hosted on G2.com.

Response from Raksha Jayaraj of Vizury

edit

Thanks a lot Lohit, we thoroughly enjoy working through your use cases and I will notify you as soon as we have a downloadable format!

Akshay K.

Director, Operations – Petsutra.com

Small-Business (50 or fewer emp.)

6/1/2020

"Affle Vizury 360 Dashboard"

5/5

What do you like best about Vizury?

The ease, the scheduling feature, the reporting & the custom filters are probably the best. I wish that other browsers apart from Chrome also allow push notifications so that we could make full use of the Dashboard. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

Well, there are exceptions to every great thing (almost everything). On a few occasions (less than 2%) we witness that the browser push notification image does not load. Review collected by and hosted on G2.com.

Recommendations to others considering Vizury:

Have a good understanding of this interface (with use cases) as this will certainly help you in achieving your marketing goals. The team is very supportive and easy to work with. Review collected by and hosted on G2.com.

What problems is Vizury solving and how is that benefiting you?

Informing the interested customers about anything new that we as a company are doing. Offers, coupons, blog, news etc + the users who dropped off from a certain page, we remarket them through this interface as it is a hot lead and the sooner we re-engage them, the higher that they convert. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

3/1/2021

"Best and accurate tool"

5/5

What do you like best about Vizury?

Easy to operate, cool interface for users Review collected by and hosted on G2.com.

What do you dislike about Vizury?

Sometime delay in pulling the reports, not accurate for live result Review collected by and hosted on G2.com.

Response from Raksha Jayaraj of Vizury

edit

Thanks for your feedback :) There will be a slight delay in reporting owing to the large size of data, we do look at making this more real time and would be happy to announce when that happens!

Verified User in Government Administration

Enterprise (> 1000 emp.)

3/1/2021

"Vizury has been helpful in assisting us to engage our customers."

4.5/5

What do you like best about Vizury?

I like the flexibility and their UI/UX interface. Review collected by and hosted on G2.com.

What do you dislike about Vizury?

Value added functions are not inside as default. Need to include them in. Review collected by and hosted on G2.com.

Response from Raksha Jayaraj of Vizury

edit

Thanks for your feedback :) We strive to enhance the product everyday, to meet your requirements and I would love to hear more on the functionalities that would help you so please do write to me!