--- title: Pingram (previously NotificationAPI) Reviews meta_title: 'Pingram (previously NotificationAPI) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Pingram (previously NotificationAPI) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 23 scale: '5' date_modified: '2026-09-29' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Pingram (previously NotificationAPI) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the independently managed notifications and efficient support from Pingram, enhancing their workflow significantly. (12 mentions)
Users appreciate the fast and responsive customer support of Pingram, enhancing their overall experience and efficiency. (5 mentions)
Users value the seamless API integration of Pingram, enhancing efficiency and simplifying notification management across systems. (4 mentions)
Users highlight the ease of use of Pingram, making setup and navigation straightforward for everyone. (4 mentions)
Users appreciate the easy setup of Pingram, enabling quick implementation and efficient monitoring for their teams. (4 mentions)
Users find Pingram's pricing to be expensive, especially as costs escalate with scaling needs for small teams. (2 mentions)
Users experience notification delays and require frequent refreshes, which can hinder their usability and efficiency. (2 mentions)
Users find that pricing adds up quickly as they scale, making it challenging for small teams or startups. (2 mentions)
Users experience slow loading times for notifications, often needing to refresh or clear cache for updates. (2 mentions)
Users face API integration issues with NotificationAPI, limited to a single production and sandbox environment. (1 mentions)

5 Pros or Advantages of Pingram (previously NotificationAPI)

5 Cons or Disadvantages of Pingram (previously NotificationAPI)

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Instrumental for Our Platform with Unparalleled Support"
5/5
What do you like best about Pingram (previously NotificationAPI)?

Pingram has been instrumental for building our MVP and now our production platform. The generous free tier along with the unparalleled support are absolutely vital for us to deliver our product. Being part of this tech ecosystem, you constantly hear how important the customer is, but the simple fact is VERY few companies actually care about their customers and building the right product for the user... but these guys DO! They are a perfect example of doing the right thing to build a useful product. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

For our use-case, it has the features we need. Review collected by and hosted on G2.com.

Taimur A.
TA
Taimur A.
Small-Business (50 or fewer emp.)
"One API for all your notification channels, and it just works"
5/5
What do you like best about Pingram (previously NotificationAPI)?

Getting started was incredibly fast. We had notifications up and running in under an hour. The API is clean and well-documented, which made integration into our existing stack painless. Having email, SMS, and in-app notifications all managed through a single platform saves us from juggling multiple providers. The dashboard makes it easy to monitor delivery rates and troubleshoot issues without digging through logs. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

Pingram is great at solving the communications layer as is but I would like more configurations on the SMS side.Honestly not much to complain about. It would be nice to have more granular configuration options on the SMS side, and a few more pre-built templates for common notification flows would save some time. But these are minor asks and the team seems to ship updates pretty regularly. Review collected by and hosted on G2.com.

Dipesh D.
DD
Dipesh D.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Effortless Integration, Generous Free Tier"
5/5
What do you like best about Pingram (previously NotificationAPI)?

I love Pingram for its powerful notification API and seamless integration, which makes it exactly what developers need. The product's ease of use is a standout, with setup as simple as just signing up without needing to add payment details. The extensive and well-instructed documentation adds to its value. Pingram made my product OpenChat better with notifications and is the ultimate solution for emails, even the free plan provides more than enough for startups. The founder, Sahand, personally goes above and beyond in providing exceptional support, showing genuine care for user success. Moving to Pingram from Twilio was a good decision, and it earns a perfect 10/10 recommendation from me. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

Nothing Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Affordable, Easy, Powerful, Helpful"
4.5/5
What do you like best about Pingram (previously NotificationAPI)?

I love Pingram for its excellent customer service, especially how easy it was to get A2P verified thanks to their guidance throughout the process. It's great that Pingram is cheaper, easier to use, and more helpful for A2P compliance compared to Twilio. The initial setup was super easy, making it very convenient to integrate with my full stack through the API. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

Haven't noticed anything yet that I've found I dislike. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Platform integration"
5/5
What do you like best about Pingram (previously NotificationAPI)?

We were looking for an SMS solution for our internal tool. We tried using Azures built-in functionality, but frankly that was a horrible experience due to wait times and lack of communication.

I found Pingram online and have been amazed at how responsive, affordable, helpful, and efficient they are. We were able to get our 10DLC approval and integration in just a few days, and it's been a reliable service for us. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

So far everything has been great with their team and technology. Review collected by and hosted on G2.com.

Pavel C.
PC
Pavel C.
Software Engineer
"Ideal for startups."
5/5
What do you like best about Pingram (previously NotificationAPI)?

I like the good price and the very extensive free tier, which makes it accessible. The excellent library setup and ease of use are also appealing. The email message configurator is also super convenient. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

It might be a more understandable localization, because right now we have to do the localization entirely on our side. Maybe it's possible to add such an option to the NotificationAPI side. But it's not critical. Review collected by and hosted on G2.com.

Arjan P.
AP
Arjan P.
CTO
Small-Business (50 or fewer emp.)
"Solved a problem that bothered us for years"
5/5
What do you like best about Pingram (previously NotificationAPI)?

For years our company had batched notifications and granular settings on our roadmap. We experimented with several competitors and started homebrewing our own based on Kafka queues. As part of my quarterly ritual of googling to see if anyone else solved it by now, I came across NotificationAPI.

After an introduction to the service by Sahand and his team, we quickly started implementing their software, which was a breeze, and became one of the first to use their batching feature. Any feedback was addressed fast and accurately, and customer support was stellar.

As a small to mid-sized business, I'd recommend their service to anyone looking for a well-rounded notification SaaS with great features and awesome support. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

No real downsides other than the speed of reviewing logs, which I believe has been worked on since I last used the feature. Review collected by and hosted on G2.com.

Adam S.
AS
Adam S.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Finally something that works"
5/5
What do you like best about Pingram (previously NotificationAPI)?

You can tell that this was made by engineers, because it just works. I love that everything is defined in one place. All my transactional and system notifications behind one door. I love the headless library that I get to use in the FE. So many products force you into their "perfect and easy UI 😭 (until you want to do anything custom). NotificationAPI allows me to take advantage of all of their systems that I don't want to build, and let's me build the only things that I need to/want to for my app to work like our Product team wants it to. They are super quick to respond for support questions as well. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

Honestly, not much. They nailed it. Everytime I use it I smile. Review collected by and hosted on G2.com.

LR
Lisha R.
Software Engineer
Mid-Market (51-1000 emp.)
"Efficient platform for SMS verifications"
5/5
What do you like best about Pingram (previously NotificationAPI)?

NotificationAPI has already built-in templates that have saved my team time and cost incurred in building SMTP and SMS gateway from scratch. It has automated link generation system that enhances easy recovery of forgotten passwords. It can be easily customized to suit different application models in DevOps. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

I have not encountered operational challenges since I started working with this platform. Review collected by and hosted on G2.com.

Daniel N.
DN
Daniel N.
Python Developer
Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Seamless notification authentication tool"
5/5
What do you like best about Pingram (previously NotificationAPI)?

The platform enables my team to monitor application behavior and system performance from anywhere. It provides real-time alerts that monitors close activities on web applications. It is easy to customize to suit user needs for specified alerts that performs efficiently with company systems. Review collected by and hosted on G2.com.

What do you dislike about Pingram (previously NotificationAPI)?

NotificationAPI has done the best to keep our systems running effectively with timely alerts. Review collected by and hosted on G2.com.