# One Call Now Reviews **Vendor:** OnSolve **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.4/5.0 **Total Reviews:** 58 ## About One Call Now One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives. ## One Call Now Pros & Cons **What users like:** - Users appreciate the **ease of use** of One Call Now, benefiting from its reliable and user-friendly voice interface. (4 reviews) - Users appreciate the **easy communication** features of One Call Now, allowing immediate, consistent updates across multiple platforms. (3 reviews) - Users value the **immediate communication** of urgent updates with One Call Now, ensuring everyone receives the same message. (2 reviews) - Users value the **immediate communication of urgent updates** , ensuring consistent messaging without misinformation among members. (2 reviews) - Users appreciate the **communication efficiency** of One Call Now, ensuring accurate and urgent updates reach everyone simultaneously. (2 reviews) - Accuracy of Information (1 reviews) - Customer Support (1 reviews) - Easy Sharing (1 reviews) - Effective (1 reviews) - Helpful (1 reviews) **What users dislike:** - Users experience **call issues** when numbers change unexpectedly, causing delays despite a helpful reporting feature. (1 reviews) - Users find it challenging to keep **contact information up to date** , affecting the overall usability of One Call Now. (1 reviews) - Users find the **d poorly designed dashboard** to be outdated, leading to a frustrating experience. (1 reviews) - Users experience occasional **delay issues** when phone numbers are not updated, but reports aid in resolution. (1 reviews) - Users find it challenging to maintain **up-to-date contact information** , which complicates using One Call Now effectively. (1 reviews) - Learning Curve (1 reviews) - Messaging Issues (1 reviews) - Not Intuitive (1 reviews) - Number Issues (1 reviews) - Outdated Contacts (1 reviews) ## One Call Now Reviews ### 1. One Call Now worked well for my agency. **Rating:** 3.5/5.0 stars **Reviewed by:** Megan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about One Call Now?** One Call Now is very easy to use an the Customer Service is great. **What do you dislike about One Call Now?** Keeping contact information up to date can be a little difficult. **What problems is One Call Now solving and how is that benefiting you?** One Call saves our team time. Instead of Managers having to put out notices on doors they can use One Call to get information out. ### 2. Awesome Product to Communicate with!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mt. Olive S. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2022 **What do you like best about One Call Now?** The most helpful tool is the ability to communicate to multiple platforms simultaneously. One Call Now allows you to set up different groups for specific messages/communications. I love the reports that are sent out after each communication. The reports detail the success of each communication sent out. For example, I can see who received what and how many attempts were made. This is helpful because I can determine if email, text or phone calls are more effective. **What do you dislike about One Call Now?** One suggestion I would like to give is, if possible, to configure a way to assign the calling post to the organization number that is using the service. **What problems is One Call Now solving and how is that benefiting you?** Currently, One Call Now has bridged the communication gap for our church. Previously we struggled with getting information out. In January 2022, we changed pastors, and our new pastor immediately suggested to the church board that we strongly consider One Call Now as he had used it at his previous church. ### 3. Getting the message out **Rating:** 5.0/5.0 stars **Reviewed by:** Joan E. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about One Call Now?** What I like the most about One Call Now is that you can review your message before sending it. That way, you can add or delete items to your message before sending it out. Also, the fact that everyone hears the same message. When we did the prayer chain, the news didn't always say what was happening by having one person call another person. The facts would get changed. **What do you dislike about One Call Now?** The message usually goes out quickly, but if someone changes phone numbers and doesn't let you know, the calls take a long time. But the report that is sent helps you to get this problem solved. **What problems is One Call Now solving and how is that benefiting you?** It is so handy to pick up the phone and place the call. The call can be done from anywhere. In the old system we had, you would have to go to the church, use the computer that the software was on, and place the message. Getting the message out was very time-consuming. Now with One Call Now, you can set the call from anywhere. ### 4. Reliable, but a non-intuitive web-based interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about One Call Now?** Easy-to-use voice interface from the phone. Reliable execution of the notifications. **What do you dislike about One Call Now?** The web-based user interface is not easy to use and requires trial and error to figure out functions. Needs to handle directory information more intuitively. Needs to combine billing and notification on one site. Needs to allow text and email notifications from phone interface via voice-to- text technology. **What problems is One Call Now solving and how is that benefiting you?** Helps to notify members of the church of important matters that are time sensitive. ### 5. OneCall great product for all businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Wesley J. | E, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about One Call Now?** I love how user-friendly the software is and allows for multiple users to access it. Getting information to all our constituents via three outlets has helped immensely with our organization. The text message feature has been huge for us. Many of our families do not read email regularly, and flyers are becoming antiquated, so the more innovative we can be to get the information to our families, the better it makes us as a whole. **What do you dislike about One Call Now?** The only downside that we have gotten from our end is that when people remove themselves from getting information, we are not sure why. A response to the removal is requested, but I wish it were a requirement to see the reason for the removal. **What problems is One Call Now solving and how is that benefiting you?** We can enroll participants earlier because we can send this information over a few periods without relying on time wasted to phone every potential person. The time saved can be used in other areas to enhance programming. The benefit seen is the early enrollees give us a better gauge of how many participants we will have early on. There will always be later registrations, but now we can anticipate how many staff are needed. The cost of printing a ton of flyers is also a benefit. We do not need to print nearly as many and can use the savings on other matters. ### 6. One Call Now - Volunteer communication **Rating:** 3.5/5.0 stars **Reviewed by:** Eric B. | Ministry Assistant, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about One Call Now?** We use One Call now primarily for the texting functionality with our volunteer database. It provided the most cost-effective option for us to send texts as frequently as we needed to, to such an extensive database versus paying by text with other providers. The interface is easy enough to use once you figure it out, and customer service has always been helpful when I've needed them. **What do you dislike about One Call Now?** Probably the thing I initially liked the least about it was the limitation on the number of characters per text/SMS message. However, after using it, I realize that shorter is better for our group anyway. We often use it to direct them to their email or our website for further information. **What problems is One Call Now solving and how is that benefiting you?** Like I stated above, we often use One Call to direct our volunteers to their email for updates or important information, and this has dramatically increased our "read rate" on our email system as well. The reminder via text often pushes people to look at their email versus the possibility of just glancing over it in their inbox. ### 7. OCN Has always been extremely beneficial in meeting our organization's communications needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashby T. | Associate Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about One Call Now?** The ability to immediately communicate urgent updates with our members. **What do you dislike about One Call Now?** The dashboard is somewhat dated and "clunky" **What problems is One Call Now solving and how is that benefiting you?** OCN addresses the issue of our members "not getting updates" and now everyone receives information in a format that is best for them. ### 8. What a GREAT service! **Rating:** 5.0/5.0 stars **Reviewed by:** Dean P. | Technology Coord, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** We have never had a problem with One Call Now that impacted us from contacting anyone in our contacts list. Whether it was a scheduled call or an emergency call made quickly, this service has always worked without issue for 12 years, and counting! **What do you dislike about One Call Now?** I have not experienced anything that could be considered a "dislike" about One Call Now. Customer Service, technical advice, setup of automated calling (for attendance) have been positive experiences, saving us countless hours of valuable time. **Recommendations to others considering One Call Now:** I've been using One Call Now for 12 years. In that time, I have had NO ISSUES with the service. Customer service is caring and responsive and follow through on requests in a timely fashion. Technical support is on point, swift and always ready to assist. Try One Call Now BEFORE you look eslewhere for this type of service. **What problems is One Call Now solving and how is that benefiting you?** Communicating with students, parents, and staff members, all within MINUTES. This service has been a godsend since we began using it, but it has been PRICELESS sharing information regarding COVID-19 with everyone we need to. ### 9. We love the product and use it to notify residents of any pending power outages or evacuations. **Rating:** 5.0/5.0 stars **Reviewed by:** Tom M. | T, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** The following are qualities that we love best about One Call: 1. Ease of maintaining the contact list of our residents and employees. Once the template is created and the auto-import function is active, our admin can update the list and save a copy to the update folder and it automatically updates the contact list. 2. The ease of being able to send either a text message or voice call to the entire list or sub-portions of it based on how we have setup the list and categories. 3. The ability to have residents remove themselves from the list if they are no longer interested in receiving calls or texts **What do you dislike about One Call Now?** My only complaint is the interface to setup categories for contacts is a little clunky. It would be nice to have more manual control over this function, but its not a big negative **Recommendations to others considering One Call Now:** Highly recommend One Call Now as a tool for communicating with large groups of people **What problems is One Call Now solving and how is that benefiting you?** Ability to communicate with a large population in our retirement community Ability to manage a large contact list with relative ease ### 10. Very affective to communicate with over 200 employees! **Rating:** 3.5/5.0 stars **Reviewed by:** Raynie E. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** I like the mass texting and viewing the responses - easy way to communicate significant bits of information to everyone in our facility. Having the survey option has proven very helpful during critical on-sight events. **What do you dislike about One Call Now?** I do not love that there are no more instructions on utilizing it best as possible. I believe that if there were some one-on-one support available with the click of a button, the experience would be great! **Recommendations to others considering One Call Now:** I would recommend using One Call Now for any mass information needed to give out - it is quick, easy, and efficient. **What problems is One Call Now solving and how is that benefiting you?** We are solving miscommunication from HR to team members. We have realized that most people can quickly respond to a survey to give us the answers needed almost immediately! The main benefit is that we can now give out information quickly, effectively, and efficiently to our team members better than ever before! ### 11. Super Tool for the World We Live In! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2022 **What do you like best about One Call Now?** In the event of ANY emergency, you can easily and effectively reach your entire work force. **What do you dislike about One Call Now?** It may have been bc of our small size firm - but the onboarding/set-up process was more challenging than expected (based from another larger firm we know using it) **Recommendations to others considering One Call Now:** The size of your organization (particularly if you have "in-house" IT). And while we heard it was extremeley user friendly - it is like w/any new work software - we are learning it as we go. I definitely recommend it but knowing at the start that if you don't have an in-house Tech dept - it just may take longer to master set up etc. **What problems is One Call Now solving and how is that benefiting you?** This solution allows you to easily and effectively reach your entire workforce in the event of ANY emergency. And a great benefit is the reporting feature so you have piece of mind knowing who you may need to follow up with due to no initial response. ### 12. Made my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** MaryJane A. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about One Call Now?** if you have ever had to manage a telephone calling committee, you will know right away the value of One Call Now as soon as you start to use it! **What do you dislike about One Call Now?** I don't know that, at this point, there is anything that I dislike about the system. I have experienced no real problems with it. Other than having some parishioners call and say that we called them and what did we want, then having to explain the system to them, there have been few problems. We need to change the name that comes up when the calls go out. We have a new pastor and the name that comes up with the call, which was not what we would have liked, is confusing to our people **What problems is One Call Now solving and how is that benefiting you?** We have two churches associated with our parish, each with many different groups that need to be notified of meetings, changes, etc. If we were to try to make calls to all of the people who need to be notified of something, we would need a person just dedicated to making calls. And in addition, many of our parishioners work during the daytime and so we are unable to reach them during our working hours. Also, just trying to find someone who is willing to spend so much of their time making calls is nigh on to impossible in this day and age. ### 13. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about One Call Now?** The ease to use of the system. Very simple to train others. And I like the ability to send messages to your students with my voice as well as sending to phone, text, and email all at the same time. I also like that the system takes care of people who want to opt out. **What do you dislike about One Call Now?** I don't like how short the time is before I get kicked out. I would also like the message time to be a little longer than 45 seconds, but neither of those things are deal breakers for me. **Recommendations to others considering One Call Now:** Always write our your messages first, especially if you are going to record your message. Always double check your list. **What problems is One Call Now solving and how is that benefiting you?** One Call allows us to quickly send messages to a group of students in multiple ways, which makes it easier for us to keep in contact with our students. Some of our students move around a lot and being able to send to phones and email ensures that most of our students will receive the message. ### 14. I LOVE OCN **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy P. | Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2022 **What do you like best about One Call Now?** Since partnering with OCN years ago, the time saved is, by far, the best part. Customer service is always willing and able to help whenever needed. **What do you dislike about One Call Now?** I really don't have anything I dislike. I can't even think of anything I would change. **Recommendations to others considering One Call Now:** If you want to save time and thereby save money, give One Call Now a try! **What problems is One Call Now solving and how is that benefiting you?** Problems solved are reaching our church family with either prayer requests or timely announcements. The benefits are much less time spent on the phone trying to reach everyone. ### 15. One Call Now for Church **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Ability to contact all members or specific groups with one phone call. We regularly use for Prayer Chain Group Notifications and all member announcements. I have no frame of reference for competitors. **What do you dislike about One Call Now?** Technical issues with isolated users, Call Drop, repeating introduction announcements. I am not sure how to resolve from a technical basis. More Communication of the recall number to retrieve the last message for users would be great **What problems is One Call Now solving and how is that benefiting you?** In the days of Covid, All church messages are vital and work well. Our Prayer Chain Group gets the urgent message out easily and timely. It saves an enormous amount time and effort. The old way was manual with the group separated into several teams and participants had to call the members of their team. This was time consuming and required a lot of team management to be effective. One Call is outstanding for this function. ### 16. Village of Georgetown Review **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur O. | Village Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about One Call Now?** I love the instant communication with the resident's of my town. This is the most convenient communication tool I use. **What do you dislike about One Call Now?** I can't say I dislike anything about the program. It works fantastic for my community. **Recommendations to others considering One Call Now:** If you are looking for an affordable,reliable public information tool, ONE CALL is a great option. **What problems is One Call Now solving and how is that benefiting you?** The biggest problem I encountered prior to One Call was the lack of communicating things such as electrical outages, water main breaks, etc, to the residents of Georgetown. Since using ONE CALL, the complaint calls have dropped over 98 percent. ### 17. Excellent Communication Source **Rating:** 5.0/5.0 stars **Reviewed by:** Ennis D. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** The best service is the promptness in broadcasting a message to the lsi when the request is finalized. It is prompt and accurate. **What do you dislike about One Call Now?** I have yet to use the system or a feature I did not like. I know its not perfect but I can honestly say there isn't anything I truly dislike about the system. **Recommendations to others considering One Call Now:** I recommend OneCall because it is just that. We use it to reach our congregation and others interested in our church operations and events. This system has made communication much simpler and easy to reach everyone. **What problems is One Call Now solving and how is that benefiting you?** Communication! Keeping everyone informed and up to date as soon as possible to any events that affect them. This has made passing information easy and accurate. ### 18. Excellent Service - Need more characters for text messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Joe V. | Director of Security, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Excellent Service - Immediate information can be disseminated with ease! **What do you dislike about One Call Now?** 1. Not enough characters for the text messaging portion of the service. Another 20-25 characters to add would help immensely!!!! 2. Abiltiy to post pictures on the e-mail portion. **Recommendations to others considering One Call Now:** Excellent customer service. Easy to navigate and to train others. I highly recommend this service to companies that need to get the word out quickly for communication within your company. **What problems is One Call Now solving and how is that benefiting you?** Scheduling call-offs, Mass notifications of business policies. ### 19. NDPA is very happy with Once Call now **Rating:** 5.0/5.0 stars **Reviewed by:** Candace H. | Head Secretary/ Admin Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** We like that it is user-friendly and self-explanatory. Practically anyone could log in and send out a quick message. **What do you dislike about One Call Now?** Sometimes there is a delay in the messages going out. It makes things a bit hard when it's an emergency. **What problems is One Call Now solving and how is that benefiting you?** We use one call for school messages, attendance issues as well as emergency calls. We really like the Create your own message. it makes messages so easy to send to big groups. ### 20. Good Product, Good Service **Rating:** 5.0/5.0 stars **Reviewed by:** BentonFirst B. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about One Call Now?** The product is easy to use and reliable. **What do you dislike about One Call Now?** It would be helpful to have a way to send the same message to the same group via different delivery methods **What problems is One Call Now solving and how is that benefiting you?** It has been beneficial for schedule updates and changes. ### 21. Pretty good emergency but now owned by Onsolve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Multiple options for sending out communications to families/people who need to hear about what is happening at our sites. Phone/Cell/Email/Text - and a way for them to opt out. **What do you dislike about One Call Now?** The website design is pretty clunky. I'd prefer it to be a bit more intuitive. But mostly it all works for what we need. We luckily don't use the system that often...mainly for weather emergencies **What problems is One Call Now solving and how is that benefiting you?** We use the system to communicate with families so its been great when we have bad weather or a leak or problem that we need to communicate the emergency issue using many communication forms. ### 22. One Call Now is the only communication system I will use! **Rating:** 5.0/5.0 stars **Reviewed by:** Cammy M. | Property Manager. CAM, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** It is so easy to use, and you can really customize the information you want included. **What do you dislike about One Call Now?** I would like it to be easier to delete a scheduled alert. **Recommendations to others considering One Call Now:** Sign up! One Call Now is the best! **What problems is One Call Now solving and how is that benefiting you?** Relaying messages to a large group of people, being able to send messages only to specific sub groups or to the entire group. ### 23. Best way to reach all of our homeowners at once. Been with them many years and will be for many more **Rating:** 5.0/5.0 stars **Reviewed by:** Amy M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about One Call Now?** How easy it is to send a text, email or telephone message **What do you dislike about One Call Now?** It is sometimes difficult to get answers quickly when I want to try using a new part of the service that I've never used before. **What problems is One Call Now solving and how is that benefiting you?** We have 342 homeowners who are part of our HOA that I am responsible for informing about different things in our facility. One Call Now has been a lifesaver! ### 24. Happy Customer with Limited Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about One Call Now?** We are just starting to take advantage of the texting ability as a method to draw attention to our virtual auction. I also appreciate the ease of the voice messaging. **What do you dislike about One Call Now?** I have not run an actual cost analysis but it does seem rather expensive. **Recommendations to others considering One Call Now:** n/a **What problems is One Call Now solving and how is that benefiting you?** Since the pandemic, it is a great way so us to text-remind people within a few minutes of an upcoming program. ### 25. Super easy to use, never down, and their reporting works well! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about One Call Now?** The user interface is incredibly easy to work with and the report exports provide good detail. **What do you dislike about One Call Now?** The only thing I could never quite figure out is the custom prompts. More of a time issue on my part! **What problems is One Call Now solving and how is that benefiting you?** We are using OneCallNow to alert customers of up coming services. This is saving our call center a LOT of time! ### 26. Saves me time. phone messages go out quickly. **Rating:** 4.5/5.0 stars **Reviewed by:** Debbie V. | Office Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** One Call is easy to use. Calls everyon in a matter of a few minutes. **What do you dislike about One Call Now?** When the need rises to add for names to my calls takes to long. **What problems is One Call Now solving and how is that benefiting you?** I am I am saving time. Each subgroup leader can use the program themselves with their own pin. ### 27. Easy to use and gets the job done **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** It's user-friendly to set up and works well. **What do you dislike about One Call Now?** I wish we had an easy way to integrate with our student information system. **Recommendations to others considering One Call Now:** One Call Now is a simple, easy-to-use system to broadcast messages widely and quickly. It's there when we need it. **What problems is One Call Now solving and how is that benefiting you?** We are able to send messages quickly to all or subgroups. This saves us from phone trees and allows us to quickly see who has received the messages we send. It is also great to use the text message feature. ### 28. One Call Now **Rating:** 4.5/5.0 stars **Reviewed by:** Mike M. | Director of Public Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** The ease of being able to store the contact information in one location. **What do you dislike about One Call Now?** Being able to have quick access to the system while an event is evolving. **What problems is One Call Now solving and how is that benefiting you?** None. Being able to store canned events. ### 29. nesl **Rating:** 4.5/5.0 stars **Reviewed by:** Bernard P. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** The records it keeps for the message alerts **What do you dislike about One Call Now?** that it can't be used for a send and reply for text messaging **What problems is One Call Now solving and how is that benefiting you?** notifying drivers of cancelation without making phone calls to each one. ### 30. very good system you have. Saved me many hours trying to call people into work. **Rating:** 3.5/5.0 stars **Reviewed by:** chris s. | g, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Easy to use within your site. quick response **What do you dislike about One Call Now?** we work 24/7 and at times your system was down and unable to use when needed. **What problems is One Call Now solving and how is that benefiting you?** I used to call people in for overtime, and it took so much time to call each person. Now you send out a message with one hit of a button and it sends it to everyone on the list. ### 31. Long time customer **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn H. | Senior Minister, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2022 **What do you like best about One Call Now?** I can reach over 120 members in less than 2 hours **What do you dislike about One Call Now?** Sometimes phone numbers do not get reached **What problems is One Call Now solving and how is that benefiting you?** Time used to contact members quickly is a blessing. With weather and Covid, mass communication is a necessity ### 32. Great tool to get important notifications with 1 click! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about One Call Now?** That a text, email and phone call can be done at the same time. **What do you dislike about One Call Now?** How our data base and One Call Now can not communicate with each other. **What problems is One Call Now solving and how is that benefiting you?** Getting messages to families quickly. ### 33. Staffing Coordinator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about One Call Now?** I like all the features; most importantly, it gives you the ability to go back and check your reports and remove employees who no longer work for our company. **What do you dislike about One Call Now?** I don't have any dislikes at this time. At this time, everything that is supposed to work is working correctly. **What problems is One Call Now solving and how is that benefiting you?** The problem I'm trying to resolve is reaching out to all of our staff to pick up extra shifts; so far, it is reaching all connected to this system; they only respond if they're interested in picking up extra shifts. ### 34. One Call Now **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** It is a straightforward system and easy to utilize. **What do you dislike about One Call Now?** There is not much if anything that I dislike about the system. **What problems is One Call Now solving and how is that benefiting you?** One problem being solved is that we're able to reach out to multiple individuals at one-time. The most significant benefit is that it can be accessed and used anywhere. ### 35. Very useful service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** The importing process for information is extremely user friendly and easy to do **What do you dislike about One Call Now?** I haven't yet run into an issue that has given me cause to dislike the service so far, though truthfully my utility in it has been quite limited so far **What problems is One Call Now solving and how is that benefiting you?** We are using One Call Now to send out alerts to ongoing issues in the area of our business that might make and impact on our current workforce and it is a necessary tool to use for maintaining a safe work environment. ### 36. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Kamey V. | Secretary, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about One Call Now?** I like that I can go into one place and send a text, phone call, and an email at the same time. **What do you dislike about One Call Now?** I don't have a place to contact people out of our work community. **What problems is One Call Now solving and how is that benefiting you?** I can use it to contact everybody. ### 37. One Call now review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Easy access to family and staff all in one call **What do you dislike about One Call Now?** The recording feature for a message is only 60 seconds **What problems is One Call Now solving and how is that benefiting you?** Getting messages out quickly to staff and residents. Benefit is quick and easy access to messaging many people at once. ### 38. One Call Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about One Call Now?** The availabilty of reaching Ministries simultaneously. **What do you dislike about One Call Now?** It times out too quickly once you log on. **What problems is One Call Now solving and how is that benefiting you?** No problems to be solved at this point. The storage of emails sent. ### 39. Amazing App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about One Call Now?** The most helpful thing is being able to schedule when and whom you want to send messages to as well as how. **What do you dislike about One Call Now?** I would like to be able to send longer text messages. **What problems is One Call Now solving and how is that benefiting you?** We can free up time by allowing One Call to send out essential messages to our tenants, which allows staff to be more productive and free up that time calling individual tenants. ### 40. Pretty Good **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Being able to separate the residents by floor, building, stack number has been a huge help **What do you dislike about One Call Now?** I dislike some of the features feel clunky, I feel lieki have to keep clicking through to get to where I am trying to go **What problems is One Call Now solving and how is that benefiting you?** We are able to communicate with different groups of residents, all residents, quickly. It takes the thinking out of mass communication ### 41. Easy to navigate, user friendly, awesome product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** How quickly the calls the calls are sent out. **What do you dislike about One Call Now?** Character limitations in text. Need to add more characters. **What problems is One Call Now solving and how is that benefiting you?** Rapid and large scale communication. ### 42. Great Way to Stay Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** What we like best about One Call Now is the ease of use, and being able to create groups of contacts that can be uploaded and edited easily. **What do you dislike about One Call Now?** One of the dislikes that I find an issue with if the needing to relogin often or any time I click through a tab. **What problems is One Call Now solving and how is that benefiting you?** We are reaching partners and residents promptly. ### 43. Text and email messages are efficient and cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2022 **What do you like best about One Call Now?** reports and ease of use; text messages most useful for outreach to patients **What do you dislike about One Call Now?** I wish it was linked to a phone directory that could find alternate numbers **What problems is One Call Now solving and how is that benefiting you?** reaching out to patients that need preventive care ### 44. its been fine **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** The ability to reach multiple people in one step **What do you dislike about One Call Now?** sometimes you do not get a vm or you do not get a call at all. this has happened to me personally **What problems is One Call Now solving and how is that benefiting you?** getting urgent prayer requests out to lots of people at once ### 45. Excellent way to keep staff informed instantly of important matters! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Easy to use. Nothing for staff to have to install. An effective way to communicate. **What do you dislike about One Call Now?** Not being able to converse with receipents **What problems is One Call Now solving and how is that benefiting you?** Staff are very pleased to get messages instantly instead of checking emails often. ### 46. Good experience so far **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about One Call Now?** Easy to communicate with families about center issues. **What do you dislike about One Call Now?** Difficult to navigate at times, especially from home. **What problems is One Call Now solving and how is that benefiting you?** Communicating with parents about things like center closures, etc. ### 47. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** XAVIER S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2019 **What do you like best about One Call Now?** It's a simple tool that any company could use. our company used it to send internal text group, so we can all keep updated about events, meetings, sells needs. every moment we needed to call the customer service, it was a perfect answer from them and helped us to solve our problems. **What do you dislike about One Call Now?** i currently have nothing to say about things i disliked. It have been a great product to use at this time for us. **Recommendations to others considering One Call Now:** If you are looking for any product that give you all message in one tool, that could def be a good idea for you. **What problems is One Call Now solving and how is that benefiting you?** my past company used this product to send internal text and group message. We used to have a big problem to stay in touch in our differents business units, and this tools helped us to fix this issue. More over sales person used it to give internal information about deals and what kind of actions that customer support need to do. ### 48. Not very user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about One Call Now?** I like that it is easy to export from our database (ChildPlus) all of our contacts and contact's information **What do you dislike about One Call Now?** How difficult it is to set up for an export. I am not very tech savvy so the initial set up was difficult. Fortunatly, One Call Now had good customer service to help us. **What problems is One Call Now solving and how is that benefiting you?** We need to contact ALL 170+ families for our Preschool at a drop of a hat. Sometimes this can be a phone call, a text or an email, One Call Now makes it very easy to do this. ### 49. Good for automated texting of clients **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2019 **What do you like best about One Call Now?** This is a good program for texting a large amount of people in one go (for example, to send offers to people). You can also o voice messages if you wish, and it is easy to use **What do you dislike about One Call Now?** It can be quite expensive and the voice messages can be not very personal if you are sending the same message to everyone. That is why we do not use the voice feature **Recommendations to others considering One Call Now:** It is a good way to message a large amount of people, but I would prefer to call people individually as I find it generates more leads **What problems is One Call Now solving and how is that benefiting you?** We use this to send text messages to previous customers to offer new products and discounts. We see an increase in visitor traffic to our website after sending them ### 50. Very useful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about One Call Now?** I like how easy it is to use and how easy it is to record messages and send them. **What do you dislike about One Call Now?** It would be nice to have a function to text back and forth :). **What problems is One Call Now solving and how is that benefiting you?** making multiple calls a month that our full time staff can't make. ## One Call Now Discussions - [Is there a way to integrate this product with Blackbaud's On student information system?](https://www.g2.com/discussions/is-there-a-way-to-integrate-this-product-with-blackbaud-s-on-student-information-system) - 1 comment, 1 upvote - [Dropped Messages](https://www.g2.com/discussions/dropped-messages) - 1 comment, 1 upvote - [What is One Call Now used for?](https://www.g2.com/discussions/what-is-one-call-now-used-for) - 3 comments - [View One Call Now pricing details and edition comparison](https://www.g2.com/products/one-call-now/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+07%3A59%3A42+-0500&secure%5Bsession_id%5D=8ff9e5b8-5e7f-44e1-b0db-8a3d11777ad6&secure%5Btoken%5D=ed25ba6c82c52d34ead684a4413936c3a94304787ec603f2d2f8210659bf11b4&format=llm_user) ## One Call Now Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **SMS Platform** - Reporting - Automation - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top One Call Now Alternatives - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (962 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,165 reviews)