# Best Outbound Call Tracking Software for Small Business - Page 2

## How Many Outbound Call Tracking Software Products Does G2 Track?

**Total Products under this Category:** 183

### Category Stats (Jul 2026)

- **Average Rating:** 4.52/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+6.93%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Outbound Call Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 119,600+ Authentic Reviews
- 183+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Outbound Call Tracking Software
 ![G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/outbound-call-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=129760&focus%5B%5D=3296&focus%5B%5D=87468&focus%5B%5D=1188166&focus%5B%5D=95230&focus%5B%5D=4872&focus%5B%5D=4215)

Highlighted products: HubSpot Sales Hub, Quo, Close, CloudTalk, Nooks, Ringover, Aircall, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=quo-quo&focus%5B%5D=close&focus%5B%5D=cloudtalk&focus%5B%5D=nooks&focus%5B%5D=ringover&focus%5B%5D=aircall&focus%5B%5D=genesys-cloud-cx&segment=small-business)

**Sponsored**

### Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=628&secure%5Bchosen_at%5D=2026-07-28T01%3A22%3A06Z&secure%5Bdisplayable_resource_id%5D=628&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=628&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=628&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Foutbound-call-tracking%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=172a67b6055006fb67eb20eb37bee0dc9527dd0c20f33012a70b5557c3787423&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Doutboundcalltracking&secure%5Burl_type%5D=custom_url)

### [KrispCall](https://www.g2.com/products/krispcall/reviews)

KrispCall is an AI-powered business phone system for sales and support teams. It unifies VoIP calling, SMS, voicemail, and team collaboration in one workspace that integrates with 100+ CRMs and helpdesks including HubSpot, Pipedrive, Zendesk, and Freshsales. Get local and toll-free numbers in 100+ countries, plus reliable USA non-VoIP options for OTP and 2FA. AI summarizes calls, creates transcripts and action items, and suggests quick replies. Power Dialer accelerates outbound with voicemail drops and connect-rate tracking. Inbound runs on multi-level IVR, ring groups, business hours, and failover so no interaction is missed. Managers coach live with Monitor, Whisper, and Barge. Bulk SMS supports campaigns and follow-ups. Analytics and leaderboards reveal performance trends and missed-call recovery. Security and control include SSO, role-based access, audit logs, IP allowlists, webhooks, and APIs. Teams start in minutes with no hardware and keep every call, note, and recording synced to their CRM automatically. Built for modern GTM and support teams, KrispCall reduces tool chaos and improves data quality. It delivers global reach with a local presence using numbers in 100+ countries. The result is faster connect rates, shorter resolution times, and cleaner customer histories that help you close deals faster and resolve issues smarter.

**Average Rating:** 4.5/5.0

**Total Reviews:** 362

#### How Do G2 Users Rate KrispCall?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Personalization:** 8.4/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.6/10 (Category avg: 8.8/10)
- **Information Locater:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind KrispCall?

- **Seller:** [KrispCall](https://www.g2.com/sellers/krispcall)
- **Year Founded:** 2020
- **HQ Location:** Singapore, SG
- **Twitter:** @Krispcall (290 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/70231698 (122 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 79% Small, 20% Medium

#### What Do G2 Reviewers Say About KrispCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of KrispCall, enjoying seamless management of multiple conversations and intuitive navigation.
- Users commend the **responsive and helpful customer support** of KrispCall, enhancing their overall experience significantly.
- Users value the **efficient and prompt customer support** of KrispCall, making the experience seamless and satisfying.
- Users value the **reliable call quality** of KrispCall, enjoying smooth international communication without disruptions.
- Users value the **excellent call quality** of KrispCall, ensuring clear and stable international communication effortlessly.

##### Cons

- Users find KrispCall's pricing **expensive** , making it less accessible and raising concerns about call charges.
- Users find the **high costs** of KrispCall a drawback, suggesting more affordable plans would be beneficial.
- Users report significant **number issues** with KrispCall, including poor porting process and hidden fees affecting usability.
- Users find KrispCall lacking in **advanced analytics and features** , leading to frustration and disappointment in performance.
- Users find the mobile app lacking some features, indicating a need for **improvement and updates** to enhance functionality.

#### What Are Recent G2 Reviews of KrispCall?

**["Pipedrive Keeps Our Deals in Sync Across Time Zones"](https://www.g2.com/survey_responses/krispcall-review-13083604)**

**Rating:** 4.5/5.0 stars

_— Owen B._

[Read full review](https://www.g2.com/survey_responses/krispcall-review-13083604)

**["Easy, Reliable, and Affordable Calling for Overseas Clients"](https://www.g2.com/survey_responses/krispcall-review-12851549)**

**Rating:** 5.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/krispcall-review-12851549)

### [Vanillasoft](https://www.g2.com/products/vanillasoft/reviews)

Vanillasoft is the only sales engagement software that has \*built in\* lead management and auto dialling. Its the best for fast-moving revenue teams. Most sales engagement tools orchestrate and automate communication channels, standardize workflows, cadences, and scripts, and provide reporting and analytics. But, most sales engagement software rely on external CRMs to manage lists, and external dialers to launch calls. Vanillasoft's sales engagement software has an embedded, native auto dialer. We evaluate rank and serve the next best lead in real time, as an industry-leading lead management tool. Plus, Vanillasoft optimizes agent outreach deliverability, making sure that every call, SMS and email reach their destination. The primary audience for Vanillasoft are organizations with fast-moving revenue teams that rely on quick and effective communication with leads. The platform is tailored for teams that prioritize responsiveness and efficiency, making it an ideal choice for industries such as real estate, insurance, and financial services. With its focus on optimizing lead engagement, VanillaSoft serves as a critical tool for fast-moving revenue teams aiming to enhance their performance and streamline their processes. Fast moving revenue teams love Vanillasoft's: - Material, dramatic increases in agent activity - often 500% increase - Increases in agent productivity - up to 94% - Increases in agent actions per hour - 3x - 35% increase in call connections G2 Sales Engagement users say it clearly- we help teams move faster by being 1. The Easiest To Do Business with 2. The Best User Adoption 3. The Easiest To Use Vanillasoft users get going faster, get agents working sooner, and ramping to be productive faster. Vanillasoft ensures that communication is timely and effective. The platform's lead management and sales automation manages the sequence of calls, emails, and texts, ensuring that messages are sent in the optimal order and with the appropriate content. This capability not only improves the likelihood of successful contact but also helps agents avoid common pitfalls such as spam filters and blocked calls. By streamlining communication, Vanillasoft enhances the overall effectiveness of sales efforts, allowing teams to reach their leads more consistently. Overall, Vanillasoft's comprehensive system is built on the principles of effectiveness and efficiency, equipping sales teams with the tools they need to succeed in a competitive landscape. By prioritizing leads, simplifying agent activities, and optimizing communication, Vanillasoft stands out as a valuable solution for organizations looking to enhance their sales processes and achieve better results.

**Average Rating:** 4.5/5.0

**Total Reviews:** 717

#### How Do G2 Users Rate Vanillasoft?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Personalization:** 9.0/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 9.3/10 (Category avg: 8.8/10)
- **Information Locater:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Vanillasoft?

- **Seller:** [Vanillasoft](https://www.g2.com/sellers/vanillasoft)
- **Company Website:** https://vanillasoft.com
- **Year Founded:** 2005
- **HQ Location:** Plano, TX
- **Twitter:** @VanillaSoft (26,123 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/vanillasoft/ (97 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Insurance Agent, Account Executive
- **Top Industries:** Insurance, Marketing and Advertising
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About Vanillasoft?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **VanillaSoft very easy to use** , appreciating its intuitive features that streamline outbound calling and note-taking.
- Users appreciate the **intuitive interface** of Vanillasoft, making navigation and learning a breeze for everyone.
- Users appreciate the **ease of use** of VanillaSoft, highlighting its straightforward interface and effortless navigation.
- Users value the **time-saving capabilities** of VanillaSoft, enhancing productivity through efficient navigation and easy scheduling.
- Users appreciate the **user-friendly lead organization** of Vanillasoft, simplifying outreach through accessible contact details and integrated communication.

##### Cons

- Users often face **slow loading times** that hinder workflow and delay moving to the next lead.
- Users find the **call issues** with Vanillasoft problematic, particularly regarding mobile dialing and call prioritization.
- Users experience occasional **slow performance** with Vanillasoft, including lag and delays between dials.
- Users note a **lack of flexible report features** in VanillaSoft, impacting their reporting efficiency and experience.
- Users experience frustrating **connectivity issues** with VanillaSoft, leading to embarrassing dropped calls and unreliable performance.

#### What Are Recent G2 Reviews of Vanillasoft?

**["Real-Time Segmentation Makes Special Campaigns Faster and More Efficient"](https://www.g2.com/survey_responses/vanillasoft-review-13032610)**

**Rating:** 4.0/5.0 stars

_— Andres B._

[Read full review](https://www.g2.com/survey_responses/vanillasoft-review-13032610)

**["Flexible Dialer Settings That Keep Agents Calling Effortlessly"](https://www.g2.com/survey_responses/vanillasoft-review-13032378)**

**Rating:** 4.5/5.0 stars

_— Roman V._

[Read full review](https://www.g2.com/survey_responses/vanillasoft-review-13032378)

### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,361

#### How Do G2 Users Rate JustCall?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Personalization:** 8.2/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 7.9/10 (Category avg: 8.8/10)
- **Information Locater:** 8.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind JustCall?

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Company Website:** https://www.saaslabs.co/
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas\_labs (319 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10436435/ (416 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication.
- Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization.
- Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly.
- Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution.
- Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface.

##### Cons

- Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively.
- Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling.
- Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet.
- Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall.
- Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections.

#### What Are Recent G2 Reviews of JustCall?

**["Integration with HubSpot Enhances Call Management"](https://www.g2.com/survey_responses/justcall-review-13141009)**

**Rating:** 4.0/5.0 stars

_— Paul W._

[Read full review](https://www.g2.com/survey_responses/justcall-review-13141009)

**["Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"](https://www.g2.com/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/survey_responses/justcall-review-12953018)

### [Apollo.io](https://www.g2.com/products/apollo-io/reviews)

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

**Average Rating:** 4.7/5.0

**Total Reviews:** 9,361

#### How Do G2 Users Rate Apollo.io?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Personalization:** 8.3/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.3/10 (Category avg: 8.8/10)
- **Information Locater:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Apollo.io?

- **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io)
- **Company Website:** https://www.apollo.io/
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Business Development Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 67% Small, 29% Medium

#### What Do G2 Reviewers Say About Apollo.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Apollo.io, enjoying a simple interface that streamlines their workflow.
- Users highlight Apollo.io for its **streamlined lead generation** , enhancing accessibility and efficiency in sales prospecting.
- Users value the **comprehensive database and seamless automation** of Apollo.io for efficient prospecting and support.
- Users appreciate the **mass automation and personalization** features of Apollo.io, significantly enhancing their outreach efficiency.
- Users value the **time-saving automation** of Apollo.io, streamlining outreach and enhancing overall productivity.

##### Cons

- Users find the **limited CRM integration** options frustrating, wishing for more features in the basic plan.
- Users experience **inaccurate data** on Apollo.io, requiring manual verification and leading to unreliable contact information.
- Users find the **learning curve steep** and the UI clunky, making effective navigation challenging.
- Users find Apollo.io's **limited features** restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans.
- Users experience **data inaccuracy** with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts.

#### What Are Recent G2 Reviews of Apollo.io?

**["Sales Development Representative"](https://www.g2.com/survey_responses/apollo-io-review-8798250)**

**Rating:** 5.0/5.0 stars

_— Aravind D._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-8798250)

**["Apollo.io Supercharges Prospecting with Powerful Data, Sequencing, and CRM Integration"](https://www.g2.com/survey_responses/apollo-io-review-13134727)**

**Rating:** 5.0/5.0 stars

_— Sanskar M._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-13134727)

### [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews)

ConnectAndSell is a cutting-edge sales acceleration solution designed to enhance the efficiency and effectiveness of sales teams by facilitating more meaningful conversations with decision-makers in a shorter amount of time. By integrating human expertise with advanced artificial intelligence, ConnectAndSell streamlines the outbound sales process, making it easier for teams to engage with potential clients and drive revenue growth. Targeted primarily at sales organizations looking to optimize their outbound strategies, ConnectAndSell caters to a diverse audience, including startups, established enterprises, and sales professionals aiming to refine their approach to lead generation. The platform is particularly beneficial for teams launching new outbound initiatives or those seeking to improve existing processes. By leveraging ConnectAndSell's technology, users can expect to see a significant increase in the number of quality conversations, which is essential for closing deals and expanding their customer base. One of the standout features of ConnectAndSell is its unique combination of live agents and automation. This dual approach allows sales representatives to bypass common obstacles, such as gatekeepers, and connect directly with key decision-makers. The platform's AI-driven insights further enhance this process by providing data that helps identify the right buyers to target, ultimately leading to more booked meetings. The emphasis on compliance and scalability ensures that organizations can grow their sales efforts without compromising on regulatory standards or operational efficiency. In addition to its robust technological capabilities, ConnectAndSell positions itself as a partner in the development of sales teams. With over a decade of experience and millions of successful sales conversations under its belt, the company focuses on enablement and coaching, ensuring that sales representatives not only dial faster but also sell smarter. This commitment to rep development sets ConnectAndSell apart from traditional software solutions, as it emphasizes the importance of continuous improvement and skill enhancement within sales teams. Overall, ConnectAndSell offers a comprehensive solution for organizations looking to accelerate their sales processes. By combining human interaction with powerful automation and AI insights, it empowers sales teams to achieve their goals more efficiently while fostering an environment of growth and development.

**Average Rating:** 4.3/5.0

**Total Reviews:** 229

#### How Do G2 Users Rate ConnectAndSell?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Personalization:** 8.4/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.5/10 (Category avg: 8.8/10)
- **Information Locater:** 8.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ConnectAndSell?

- **Seller:** [ConnectAndSell](https://www.g2.com/sellers/connectandsell)
- **Company Website:** https://www.connectandsell.com
- **Year Founded:** 2007
- **HQ Location:** Los Gatos, California
- **Twitter:** @ConnectAndSell (1,627 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/105048/ (92 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Business Development Representative, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Medium, 39% Small

#### What Do G2 Reviewers Say About ConnectAndSell?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** provided by ConnectAndSell, noting responsiveness and helpfulness from the team.
- Users value the **time-saving features** of ConnectAndSell, enhancing productivity by connecting directly with decision-makers.
- Users value the **ease of use** of ConnectAndSell, along with excellent support that enhances their calling experience.
- Users highlight the **efficiency** of ConnectAndSell, boosting meetings booked while reducing dialing time significantly.
- Users value the **high lead generation efficiency** of ConnectAndSell, enabling more conversations and increased meeting bookings.

##### Cons

- Users often face **call issues** like delays and dropped calls, complicating their cold calling experience.
- Users experience occasional **delays** in connecting calls, which leads to some dropped calls during the dialing process.
- Users experience **slow loading times** with ConnectAndSell, especially when handling large contact lists and multiple tabs.
- Users experience **system delays** affecting call connections, leading to dropped calls and resource-intensive applications.
- Users report **connection issues** with ConnectAndSell, including call drops, delays, and resource-intensive performance problems.

#### What Are Recent G2 Reviews of ConnectAndSell?

**["Helped us launch our Outbound Sales initiatives!"](https://www.g2.com/survey_responses/connectandsell-review-12664460)**

**Rating:** 5.0/5.0 stars

_— Christina M._

[Read full review](https://www.g2.com/survey_responses/connectandsell-review-12664460)

**["ConnectAndSell Supercharged Our Customer Conversations"](https://www.g2.com/survey_responses/connectandsell-review-12683115)**

**Rating:** 5.0/5.0 stars

_— Rob C._

[Read full review](https://www.g2.com/survey_responses/connectandsell-review-12683115)

### [CallRail](https://www.g2.com/products/callrail/reviews)

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,736

#### How Do G2 Users Rate CallRail?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Personalization:** 8.5/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10)
- **Information Locater:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind CallRail?

- **Seller:** [CallRail](https://www.g2.com/sellers/callrail)
- **Company Website:** https://www.callrail.com
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @CallRail (6,067 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2567008/ (353 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Real Estate
- **Company Size:** 73% Small, 22% Medium

#### What Do G2 Reviewers Say About CallRail?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency.
- Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility.
- Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns.
- Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies.
- Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights.

##### Cons

- Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs.
- Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections.
- Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features.
- Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges.
- Users often face **number issues** , including spam calls and concerns about billing based on call minutes.

#### What Are Recent G2 Reviews of CallRail?

**["Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"](https://www.g2.com/survey_responses/callrail-review-12646622)**

**Rating:** 4.5/5.0 stars

_— Manind G._

[Read full review](https://www.g2.com/survey_responses/callrail-review-12646622)

**["CallRail Makes Media Tracking and AI Automation Easy"](https://www.g2.com/survey_responses/callrail-review-13124220)**

**Rating:** 4.0/5.0 stars

_— Michael S._

[Read full review](https://www.g2.com/survey_responses/callrail-review-13124220)

### [800.com](https://www.g2.com/products/800-com/reviews)

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,010

#### How Do G2 Users Rate 800.com?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 10.0/10 (Category avg: 8.8/10)
- **Information Locater:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind 800.com?

- **Seller:** [800.com](https://www.g2.com/sellers/800-com)
- **Company Website:** https://www.800.com
- **Year Founded:** 2008
- **HQ Location:** Sarasota, Florida
- **LinkedIn® Page:** https://www.linkedin.com/company/800-com (43 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Construction, Retail
- **Company Size:** 79% Small, 12% Medium

#### What Do G2 Reviewers Say About 800.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management.
- Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency.
- Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process.
- Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services.
- Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency.

##### Cons

- Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features.
- Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners.
- Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability.
- Users find the **limited number management features** on the app frustrating compared to the website, impacting usability.
- Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility.

#### What Are Recent G2 Reviews of 800.com?

**["Perfect for Small Businesses and Remote Teams"](https://www.g2.com/survey_responses/800-com-review-13060426)**

**Rating:** 5.0/5.0 stars

_— Luis H._

[Read full review](https://www.g2.com/survey_responses/800-com-review-13060426)

**["Intuitive Dashboard and Voicemail, But Texting Feature Could Use Improvement"](https://www.g2.com/survey_responses/800-com-review-11866654)**

**Rating:** 4.0/5.0 stars

_— Stephanie E._

[Read full review](https://www.g2.com/survey_responses/800-com-review-11866654)

### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 852

#### How Do G2 Users Rate Kixie PowerCall & SMS?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Personalization:** 9.1/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 9.3/10 (Category avg: 8.8/10)
- **Information Locater:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Kixie PowerCall & SMS?

- **Seller:** [Kixie](https://www.g2.com/sellers/kixie)
- **Company Website:** https://www.kixie.com
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/3556757/ (66 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 83% Small, 16% Medium

#### What Do G2 Reviewers Say About Kixie PowerCall & SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration.
- Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity.
- Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team.
- Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration.
- Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.

##### Cons

- Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions.
- Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability.
- Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history.
- Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience.
- Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage.

#### What Are Recent G2 Reviews of Kixie PowerCall & SMS?

**["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)**

**Rating:** 5.0/5.0 stars

_— Johno O._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)

**["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)**

**Rating:** 4.0/5.0 stars

_— Adil Mohammad Salim S._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)

### [Allo](https://www.g2.com/products/the-mobile-first-company-allo/reviews)

Allo is an AI-native phone system that records calls, writes follow-ups, updates your CRM automatically. Built for modern sales teams making and receiving calls all day. Join 20,000+ businesses using Allo: get instant business phone numbers with crystal-clear call quality, AI call summaries, automatic CRM updates, and smart call routing for your sales team. GET YOUR SALES PHONE SYSTEM IN 60 SECONDS • Local and international business numbers instantly • Works in 80+ countries for global sales reach • Make unlimited outbound calls to prospects • Receive and route inbound leads automatically • No contracts, no setup fees, no IT needed • Crystal-clear VoIP calls built mobile-first AI THAT HANDLES YOUR SALES ADMIN • Records and transcribes every sales call automatically • Writes call summaries and next steps after each conversation • Updates your CRM with call notes and contact details • Qualifies inbound leads when you're busy • Routes important calls directly to the right rep • Uses AI like ChatGPT for quick answers from your calls • No manual note-taking needed AVAILABLE ON ALL YOUR DEVICES • Native iOS app for iPhone • Native Android app for all Android devices • Desktop apps for macOS and Windows • Web app for browser-based calling • Click-to-call directly from your CRM • Seamless sync across all devices • Work from anywhere with the same number PERFECT FOR SALES TEAMS • Sales managers needing team visibility and call coaching • Small teams doing sales, support, and follow-up daily • Real estate agents managing property leads • Consultants and service providers • Construction, tech, and finance professionals • Teams of 5-30 people who close deals on the phone CRM INTEGRATION THAT WORKS • Native integration with HubSpot, Salesforce, Pipedrive, Zoho, Attio, and 1000+ other tools • Automatic call logging and contact updates • Click-to-call from your CRM contacts • No more manual data entry • Push real data where you need it PROFESSIONAL FEATURES INCLUDED • Call recording for every conversation • Unlimited SMS messaging • Team routing based on rules you control • Working hours and availability settings • All-in-one inbox for calls, texts, and voicemails • Crystal-clear calls on both mobile and desktop apps SIMPLE, TRANSPARENT PRICING $32 USD per user per month. Everything included: AI summaries, call recording, unlimited SMS, CRM integrations. No hidden fees. No per-minute billing. Cancel anytime. TRUSTED BY 20,000+ BUSINESSES Backed by investors like Base10, Lightspeed, Free, and Pennylane. We've raised 5 million dollars to reinvent software for small businesses. SECURITY AND COMPLIANCE Your calls and data are fully protected with encrypted transmission and storage. We're GDPR compliant, undergo regular independent security audits. Your business stays private. START YOUR 7-DAY FREE TRIAL Download Allo and get your team connected in 5 minutes with our business plan. Stop losing deals to admin work. Let AI handle your call notes while you focus on selling. Get Allo for your sales team today.

**Average Rating:** 4.7/5.0

**Total Reviews:** 207

#### How Do G2 Users Rate Allo?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Personalization:** 9.2/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 9.3/10 (Category avg: 8.8/10)
- **Information Locater:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Allo?

- **Seller:** [The Mobile-First Company](https://www.g2.com/sellers/the-mobile-first-company)
- **Company Website:** https://www.themobilefirstcompany.com/
- **Year Founded:** 2023
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** https://www.linkedin.com/company/the-mobile-first-company (53 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Commercial Real Estate
- **Company Size:** 42% Small, 6% Medium

#### What Do G2 Reviewers Say About Allo?

_AI-generated summary from verified user reviews_

##### Pros

- Users laud the **ease of use** of Allo, appreciating its intuitive interface and seamless integration for efficient communication.
- Users appreciate the **easy call management** in Allo, enhancing communication efficiency and overall user experience.
- Users appreciate the **responsive customer support** from Allô, enhancing communication and ensuring quick resolutions.
- Users appreciate the **reliability** of Allô, enjoying fast connections and valuable call summaries effortlessly.
- Users value the **easy integration** with CRM tools like Attio, streamlining their workflow and saving time on calls.

##### Cons

- Users find the **missing features** of Allo, like picture sharing and power dial, limit its current usability.
- Users experience **connection issues** with Allo, including lags and call problems affecting usability and reliability.
- Users experience **call issues** with Allo, such as missed calls and difficulties in managing calls from the lock screen.
- Users find the **lack of intuitiveness** in Allo frustrating, as key features are not easily discoverable.
- Users note the **limited features** on the Mac OS webapp compared to the mobile app, though improvements are anticipated.

#### What Are Recent G2 Reviews of Allo?

**["Allo the Phone Solution for International B2B Outreach"](https://www.g2.com/survey_responses/allo-review-12169872)**

**Rating:** 5.0/5.0 stars

_— Julian M._

[Read full review](https://www.g2.com/survey_responses/allo-review-12169872)

**["Keep a French number abroad, with excellent call quality"](https://www.g2.com/survey_responses/allo-review-13081269)**

**Rating:** 5.0/5.0 stars

_— Medhi D._

[Read full review](https://www.g2.com/survey_responses/allo-review-13081269)

### [MightyCall](https://www.g2.com/products/mightycall/reviews)

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

**Average Rating:** 4.4/5.0

**Total Reviews:** 338

#### How Do G2 Users Rate MightyCall?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Personalization:** 8.9/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.4/10 (Category avg: 8.8/10)
- **Information Locater:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind MightyCall?

- **Seller:** [MightyCall](https://www.g2.com/sellers/mightycall)
- **Company Website:** https://www.mightycall.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco Bay Area, CA
- **Twitter:** @MightyCall (1,499 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mightycall/about (54 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Real Estate
- **Company Size:** 90% Small, 7% Medium

#### What Do G2 Reviewers Say About MightyCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MightyCall to be an **incredibly intuitive** solution, facilitating easy management of communications and enhancing productivity.
- Users commend MightyCall's **exceptional customer support** , highlighting their responsiveness and helpfulness for small businesses' needs.
- Users highlight the **exceptional support** from MightyCall, which simplifies the setup for small businesses with unique needs.
- Users highlight the **reliability** of MightyCall, praising its consistent call quality and user-friendly interface for effective communication.
- Users praise the **exceptional customer service** of MightyCall, noting their responsiveness and helpfulness during the setup process.

##### Cons

- Users face **number issues** with MightyCall, finding the line requirements and limitations inconvenient for smaller businesses.
- Users often experience **dropped call issues** with MightyCall, leading to frustration during communications.
- Users find the **complexity of the IVR setup** and overall interface hinders effective usage of MightyCall.
- Users experience frequent **connection issues** with MightyCall, including dropped calls and unreliability with IP addresses.
- Users face issues with **missed calls** due to inconsistent service, leading to frequent disruptions and frustration.

#### What Are Recent G2 Reviews of MightyCall?

**["Seamless Setup and Cost-Effective Solution"](https://www.g2.com/survey_responses/mightycall-review-13078323)**

**Rating:** 5.0/5.0 stars

_— Lora A._

[Read full review](https://www.g2.com/survey_responses/mightycall-review-13078323)

**["Empowers Small Teams with Powerful Call Management"](https://www.g2.com/survey_responses/mightycall-review-12833548)**

**Rating:** 4.0/5.0 stars

_— Sandy B._

[Read full review](https://www.g2.com/survey_responses/mightycall-review-12833548)

### [Salesmate](https://www.g2.com/products/salesmate/reviews)

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

**Average Rating:** 4.7/5.0

**Total Reviews:** 114

#### How Do G2 Users Rate Salesmate?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Personalization:** 8.9/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 9.2/10 (Category avg: 8.8/10)
- **Information Locater:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Salesmate?

- **Seller:** [Salesmate](https://www.g2.com/sellers/salesmate)
- **Company Website:** https://www.salesmate.io
- **Year Founded:** 2016
- **HQ Location:** Charlotte, NC
- **Twitter:** @SalesmateIO (2,114 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/salesmate/about (28 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 73% Small, 14% Medium

#### What Do G2 Reviewers Say About Salesmate?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Salesmate, finding it intuitive and convenient for managing their sales functions.
- Users commend Salesmate's **excellent customer support** , appreciating quick responses and a clean interface for enhanced experience.
- Users love the **super clean interface** and **amazing customer care** that enhance their Salesmate experience.
- Users appreciate the **amazing support** from Salesmate, which greatly enhances their user experience and confidence.
- Users appreciate the **efficient automation features** of Salesmate, significantly saving time and enhancing productivity during the sales process.

##### Cons

- Users encounter **integration issues** with Salesmate, affecting workflow automation and third-party compatibility experiences.
- Users find the **limited features** of Salesmate challenging, particularly regarding advanced configurations and third-party integrations.
- Users find **missing features** in Salesmate, particularly in customer support, email management, and mobile functionality.
- Users face a **learning curve** for advanced configurations, requiring significant involvement from technical support initially.
- Users find Salesmate to be **not intuitive** , requiring technical help for advanced configurations and setup adjustments.

#### What Are Recent G2 Reviews of Salesmate?

**["Dream Team"](https://www.g2.com/survey_responses/salesmate-review-12820899)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/salesmate-review-12820899)

**["The first CRM that actually keeps up with my deal flow"](https://www.g2.com/survey_responses/salesmate-review-12970513)**

**Rating:** 5.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/salesmate-review-12970513)

### [Amplemarket](https://www.g2.com/products/amplemarket/reviews)

By combining premium data, multichannel engagement, and real-time insights in one seamless solution, Duo AI Copilot and AI Agent redefine how modern sales teams operate. Duo uncovers hidden opportunities, detects buyer intent signals, and generates tailored playbooks - empowering your reps to focus on what matters most: building relationships and closing deals. It’s the perfect fusion of AI precision and human intuition. Built on an all-in-one sales platform, Duo AI Agents support your entire outbound workflow - from prospecting and engagement to automation and deliverability. What’s included in the platform: - Global B2B data to help you identify and reach your ideal customers - Multichannel outreach via email, phone, social, voice cloning, and more - Built-in personalization to scale relevant, high-converting messaging - AI superpowers: A suite of personalized AI Agents that handles research, intent signals, and workflows - so you spend less time prepping and more time selling

**Average Rating:** 4.6/5.0

**Total Reviews:** 634

#### How Do G2 Users Rate Amplemarket?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Personalization:** 8.6/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.9/10 (Category avg: 8.8/10)
- **Information Locater:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Amplemarket?

- **Seller:** [Amplemarket](https://www.g2.com/sellers/amplemarket)
- **Year Founded:** 2019
- **HQ Location:** San Francisco, California
- **Twitter:** @amplemarket (2,568 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** SDR, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 45% Small, 43% Medium

#### What Do G2 Reviewers Say About Amplemarket?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Amplemarket, enjoying its intuitive design and seamless automation for efficient outreach.
- Users appreciate the **ease of use** and quality of Amplemarket's copy, enhancing their outreach experience significantly.
- Users appreciate the **ease of use** and **seamless integration** of Amplemarket, enhancing their sales outreach experience significantly.
- Users love the **automation capabilities** of Amplemarket, enhancing outreach efficiency and simplifying campaign management significantly.
- Users highlight the **effortless lead generation** with Amplemarket, praising its simplicity and effective personalization features.

##### Cons

- Users desire **additional features** in Amplemarket, with requests for editing contacts and improved sequence management.
- Users find the **learning curve challenging** , suggesting better onboarding and clearer walkthroughs for new users.
- Users note the **improvement needed** in Amplemarket's integration capabilities and automation reliability, impacting overall user experience.
- Users experience **sequence issues** with Amplemarket that hinder workflow efficiency and can complicate usage.
- Users criticize the **integration issues** with CRM systems, highlighting limitations in customization and additional costs for features.

#### What Are Recent G2 Reviews of Amplemarket?

**["AI-Driven Prospecting That Streamlines Outreach and Boosts Efficiency"](https://www.g2.com/survey_responses/amplemarket-review-13129887)**

**Rating:** 5.0/5.0 stars

_— Jean P._

[Read full review](https://www.g2.com/survey_responses/amplemarket-review-13129887)

**["Saves Time and Love the AI Feature"](https://www.g2.com/survey_responses/amplemarket-review-13123066)**

**Rating:** 5.0/5.0 stars

_— Carolina M._

[Read full review](https://www.g2.com/survey_responses/amplemarket-review-13123066)

### [NUACOM](https://www.g2.com/products/nuacom/reviews)

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

**Average Rating:** 4.8/5.0

**Total Reviews:** 302

#### How Do G2 Users Rate NUACOM?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Personalization:** 9.0/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10)
- **Information Locater:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind NUACOM?

- **Seller:** [NUACOM](https://www.g2.com/sellers/nuacom)
- **Year Founded:** 2009
- **HQ Location:** Ireland
- **Twitter:** @nuacomie (742 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/15194499/ (40 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Director, Managing Director
- **Top Industries:** Construction, Staffing and Recruiting
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About NUACOM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration.
- Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding.
- Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations.
- Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues.
- Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support.

##### Cons

- Users report **occasional call issues** and lag, though support assists in resolving these problems effectively.
- Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls.
- Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting.
- Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience.
- Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks.

#### What Are Recent G2 Reviews of NUACOM?

**["Seamless Multi-Country Number Porting with Proactive, Clear Support"](https://www.g2.com/survey_responses/nuacom-review-12965235)**

**Rating:** 5.0/5.0 stars

_— Virginia D._

[Read full review](https://www.g2.com/survey_responses/nuacom-review-12965235)

**["Responsive Support and a Flexible, Easy-to-Use IP Telephony Platform"](https://www.g2.com/survey_responses/nuacom-review-12798834)**

**Rating:** 4.5/5.0 stars

_— Brian W._

[Read full review](https://www.g2.com/survey_responses/nuacom-review-12798834)

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[Browse Outbound Call Tracking Themes](/categories/outbound-call-tracking/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated 

Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Outbound Call Tracking category.

In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Small Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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## How Do You Choose the Right Outbound Call Tracking Software?

### What You Should Know About Outbound Call Tracking Software

### What is Outbound Call Tracking Software?

Outbound call tracking software provides sales teams with a unified platform to place outbound calls and manage leads. Outbound call tracking software allows users to place calls directly from their desktop rather than using a mobile phone which allows them to spend less time dialing and more time focusing on selling. Many outbound call tracking software also offers tools for call recording, call analytics, and provides a full call transcription so users are enabled to easily identify important parts of a conversation.

Key Benefits of Outbound Call Tracking Software

- Provides a seamless platform to call and keep track of leads
- Offers call analytics to users so they are able to identify key selling points in a conversation
- Saves time by eliminating the need to manually input contact information
- Helps remind sales teams to follow up on leads that are lingering in the call log

### Why Use Outbound Call Tracking Software?

Outbound call tracking software is used as a way to minimize many of the manual tasks that are generally associated with calling and keeping track of leads. When a call is made with outbound call tracking software, the contact information is stored and the call is automatically logged with both the date and time of the call. In addition, outbound call tracking software provides analytics and call transcriptions that prove to be extremely useful for salespeople to go back and reference at a later time after a call is completed. While it may be very difficult to keep notes while users are having an active conversation with their lead, call transcriptions automatically record and transcribe an entire conversation. This allows users to go over the entire conversation and identify key information.

**Sales coaching —** A major benefit of using outbound call tracking software is the ability to record outbound calls. Recording outbound calls allows users to review and assess whether or not certain tactics are working or if they need to switch up their call strategy. Honing in on which call tactics are the most effective help sales teams have more call recipients being receptive and willing to listen to sales calls.

**Lead tracking —** When users reach out to a lead with outbound call tracking software, the software automatically marks that the lead has been reached out to. This provides the user with a visual reminder of whether or not they reached out to a lead. Outbound call tracking software also marks the number of times a lead was contacted which indicates if a lead is particularly unresponsive and not worth a sales representative’s time.

### Who Uses Outbound Call Tracking Software?

Outbound call tracking software is most often used by various job functions that need to manage leads and engage with customers on a daily basis.

**Sales teams —** Perhaps the most common use case for outbound call tracking software are the enterprise sales teams. Enterprise sales teams are constantly tracking down leads, and searching for key points in a conversation that may help contribute to a final sale. As such, they are able to leverage the many benefits of the call transcription and lead tracking features in outbound call tracking software.

**Call centers —** Employees in the field of telemarketing and other outbound call centers utilize many of the quick dialing systems that are found in an outbound call tracking software. Outbound call tracking software queues up a long list of leads that can continuously make calls immediately when one is finished. This way users do not have to waste time dialing and are enabled to spend more of their time speaking to clients, customers, and other prospects.

### Outbound Call Tracking Software Features

Outbound call tracking software has a variety of features to record, transcribe, and analyze calls. These features allow users to focus on prospecting leads as well as take care of current customers.

**Tracking numbers —** Some outbound call tracking software provides users with tracking numbers that can be used with area codes from anywhere in the world. For example, if a midwest sales representative is reaching out to a lead on the east coast, then the call will appear to the receiver denoting that the sales representative is local and with an east coast zip code. This provides a higher success rate with calls being received as people will feel more comfortable answering a phone call from someone in the same area code.

**Outbound call reports —** Outbound call tracking software provides users with reports that allow them to track the overall rate of response from outbound calls. This feature can help users track their performance.

**Peak hours —** Peak hours features of outbound call tracking software use analytics to determine what the peak hours are to place outbound calls. This feature drills analytics down to different time zones and will alert the user which peak hours are for each lead. Understanding what times are the most effective for outbound calling will result in higher answer rates.

**Call recording —** Call recording features allow users to analyze past conversations with leads and prospects. This helps users identify any common pain points and improve overall call strategy.

**Call notifications —** Call notification features provide users with various notifications regarding missed and upcoming calls. If a user missed a call and never reached back out to a lead, then the software will remind and notify the user. Similarly, if a user has an upcoming call scheduled, then the software will notify the user ahead of time to prepare for the call.

**Call logging —** Call logging features automatically logs the date, time, duration, and outcome of a call. This helps users identify how long it has been since they have connected with the prospect, and whether or not the prospect answered or stayed on the phone for a long time. Automatic call logging means users do not have to remember to log the call as well which saves them from tedious manual work.

Other Features of Outbound Call Tracking Software: [Automated Emails Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/automated-emails), [Click-to-Call Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/click-to-call), [Daily Summary Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/daily-summary), [Sorts Prospects Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/sorts-prospects)

### Potential Issues with Outbound Call Tracking Software

**Excessive contact information —** Often, businesses already have a contact information software in place such as a customer relationship management (CRM) software. When businesses install a CRM alongside an outbound call tracking software, it may often lead to mismatched contact information where one software lists a different contact number than the other. This can lead to confusion and eventually require the user to hunt down the correct information, hence wasting time.

**Lack of customer trust —** Outbound call tracking software has the capability of making calls with an area code that appears close to the customer who is receiving the call. When the customer discovers that the call is not actually being made from the same area, it may deter them from continuing a conversation.

### Software and Services Related to Outbound Call Tracking Software

Outbound call tracking software can be integrated with a variety of software that helps users manage all information pertaining to leads. Having a central location to manage lead contact information, as well as relevant notes on the customer account provides a more efficient and effective strategy for managing customer information.

**Customer relationship management (CRM) software —** One of the most tedious tasks for sales representatives is manually inputting calls into a [CRM software](https://www.g2.com/categories/crm). When users integrate a CRM with outbound call tracking software, the call tracking software automatically records the date, time, and place of the call so users are able to spend their time on other tasks. Additionally, CRM is usually a business’s central location for storing customer data. With customer data easily available, users can make more informed calls and quickly fetch contact information.

**A/B testing software —** Another popular integration for outbound call tracking software is [A/B testing software](https://www.g2.com/categories/a-b-testing). A/B testing software allows teams to test and measure the success of various conversation types with callers. By testing a few conversation tactics and styles, callers can hone in on which sales tactics are working and which are not.