# Best Outbound Call Tracking Software for Small Business - Page 2 ## How Many Outbound Call Tracking Software Products Does G2 Track? **Total Products under this Category:** 184 ### Category Stats (Jul 2026) - **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Outbound Call Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 119,800+ Authentic Reviews - 184+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Outbound Call Tracking Software ![G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/outbound-call-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=129760&focus%5B%5D=3296&focus%5B%5D=87468&focus%5B%5D=1188166&focus%5B%5D=95230&focus%5B%5D=4872&focus%5B%5D=4215) Highlighted products: HubSpot Sales Hub, Quo, Close, CloudTalk, Nooks, Ringover, Aircall, and Genesys Cloud CX. Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=quo-quo&focus%5B%5D=close&focus%5B%5D=cloudtalk&focus%5B%5D=nooks&focus%5B%5D=ringover&focus%5B%5D=aircall&focus%5B%5D=genesys-cloud-cx&segment=small-business) **Sponsored** ### Cake Equity Cake Equity is an equity management platform that helps startups and growing companies manage their cap table, equity compensation, and compliance in one place. It moves with a company from its first SAFE or option grant through complex funding rounds, giving founders, finance, legal, and employees one system to stay aligned as the company scales. Designed as a system of action, Cake brings cap table management, stock option and ESOP administration, equity plan design, and built-in compliance into a single platform, with automated workflows and intelligent insights that surface what matters before teams have to ask. Core capabilities include: - Cap table management and modeling: a real-time cap table with scenario modeling for funding rounds, SAFE conversions, and exits. - Stock option and ESOP administration: grant issuance, vesting schedules, and equity plan management in one place. - Built-in compliance: 409A valuations, ASC 718 reporting, and board approval workflows for audit-ready records. - Automated document workflows: document generation, scanning, and contract editing that reduce manual equity admin. - Employee equity education: built-in tools that help employees understand what they own, how their equity works, and why it matters. What sets Cake apart is motivation. Beyond managing equity, Cake gives every stakeholder a reason to care about it: founders get a cap table they can trust, finance and legal teams get audit-ready reporting and faster document workflows, and employees get real clarity on their ownership. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=628&secure%5Bchosen_at%5D=2026-07-31T23%3A44%3A50Z&secure%5Bdisplayable_resource_id%5D=1715&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=134444&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=134444&secure%5Bresource_id%5D=628&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Foutbound-call-tracking%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=187b1c228c09cac41b248f275a7bdfba9f71aee43f9646a1e48f5a8650db04c1&secure%5Burl%5D=https%3A%2F%2Fcakeequity.com%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dclicks%26utm_term%3Dem%26utm_content%3Dcta&secure%5Burl_type%5D=custom_url) ### [Vanillasoft](https://www.g2.com/fr/products/vanillasoft/reviews) Vanillasoft est le seul logiciel d'engagement commercial qui intègre la gestion des leads et le numérotage automatique. C'est le meilleur pour les équipes de revenus en mouvement rapide. La plupart des outils d'engagement commercial orchestrent et automatisent les canaux de communication, standardisent les flux de travail, les cadences et les scripts, et fournissent des rapports et des analyses. Cependant, la plupart des logiciels d'engagement commercial dépendent de CRM externes pour gérer les listes et de composeurs externes pour lancer les appels. Le logiciel d'engagement commercial de Vanillasoft dispose d'un composeur automatique intégré et natif. Nous évaluons, classons et servons le meilleur lead suivant en temps réel, en tant qu'outil de gestion des leads de pointe. De plus, Vanillasoft optimise la délivrabilité des contacts des agents, en s'assurant que chaque appel, SMS et email atteigne sa destination. Le public principal de Vanillasoft est constitué d'organisations avec des équipes de revenus en mouvement rapide qui dépendent d'une communication rapide et efficace avec les leads. La plateforme est conçue pour les équipes qui privilégient la réactivité et l'efficacité, ce qui en fait un choix idéal pour des secteurs tels que l'immobilier, l'assurance et les services financiers. Avec son accent sur l'optimisation de l'engagement des leads, VanillaSoft sert d'outil essentiel pour les équipes de revenus en mouvement rapide visant à améliorer leurs performances et à rationaliser leurs processus. Les équipes de revenus en mouvement rapide adorent Vanillasoft pour : - Des augmentations matérielles et spectaculaires de l'activité des agents - souvent une augmentation de 500% - Des augmentations de la productivité des agents - jusqu'à 94% - Des augmentations des actions des agents par heure - 3x - Une augmentation de 35% des connexions d'appels Les utilisateurs de G2 Sales Engagement le disent clairement - nous aidons les équipes à aller plus vite en étant 1. Les plus faciles avec qui faire affaire 2. La meilleure adoption par les utilisateurs 3. Les plus faciles à utiliser Les utilisateurs de Vanillasoft démarrent plus rapidement, mettent les agents au travail plus tôt et les font monter en productivité plus vite. Vanillasoft garantit que la communication est opportune et efficace. La gestion des leads et l'automatisation des ventes de la plateforme gèrent la séquence des appels, des emails et des textos, en s'assurant que les messages sont envoyés dans l'ordre optimal et avec le contenu approprié. Cette capacité améliore non seulement la probabilité de contact réussi, mais aide également les agents à éviter les pièges courants tels que les filtres anti-spam et les appels bloqués. En rationalisant la communication, Vanillasoft améliore l'efficacité globale des efforts de vente, permettant aux équipes d'atteindre leurs leads de manière plus cohérente. Dans l'ensemble, le système complet de Vanillasoft est construit sur les principes d'efficacité et d'efficience, équipant les équipes de vente des outils dont elles ont besoin pour réussir dans un paysage concurrentiel. En priorisant les leads, en simplifiant les activités des agents et en optimisant la communication, Vanillasoft se distingue comme une solution précieuse pour les organisations cherchant à améliorer leurs processus de vente et à obtenir de meilleurs résultats. **Average Rating:** 4.5/5.0 **Total Reviews:** 719 #### How Do G2 Users Rate Vanillasoft? - **the product a-t-il été un bon partenaire commercial?:** 9.4/10 (Category avg: 9.2/10) - **Personnalisation:** 9.0/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 9.3/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Vanillasoft? - **Vendeur:** [Vanillasoft](https://www.g2.com/fr/sellers/vanillasoft) - **Site Web de l'entreprise:** vanillasoft.com - **Année de fondation:** 2005 - **Emplacement du siège social:** Plano, TX - **Twitter:** @VanillaSoft 26,123 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ba1f1d552f0c37d54929bf7ebc8f04d014d8bd2c1ddc3f685cf6b4f9908549ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvanillasoft%2F&secure%5Burl_type%5D=linkedin_company_website) 97 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Agent d'assurance, Responsable de compte - **Top Industries:** Assurances, Marketing et publicité - **Company Size:** 59% Small, 30% Medium #### What Do G2 Reviewers Say About Vanillasoft? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs trouvent **VanillaSoft très facile à utiliser** , appréciant ses fonctionnalités intuitives qui simplifient les appels sortants et la prise de notes. - Les utilisateurs apprécient l' **interface intuitive** de Vanillasoft, rendant la navigation et l'apprentissage faciles pour tout le monde. - Les utilisateurs apprécient la **facilité d'utilisation** de VanillaSoft, soulignant son interface simple et sa navigation sans effort. - Les utilisateurs apprécient les **capacités d'économie de temps** de VanillaSoft, améliorant la productivité grâce à une navigation efficace et une planification facile. - Les utilisateurs apprécient l' **organisation conviviale des prospects** de Vanillasoft, simplifiant la sensibilisation grâce à des coordonnées accessibles et une communication intégrée. ##### Cons - Les utilisateurs sont souvent confrontés à des **temps de chargement lents** qui entravent le flux de travail et retardent le passage au prochain prospect. - Les utilisateurs trouvent les **problèmes d'appel** avec Vanillasoft problématiques, en particulier en ce qui concerne la numérotation mobile et la priorisation des appels. - Les utilisateurs rencontrent occasionnellement des **performances lentes** avec Vanillasoft, y compris des retards et des délais entre les appels. - Les utilisateurs notent un **manque de fonctionnalités de rapport flexibles** dans VanillaSoft, ce qui impacte leur efficacité et expérience de reporting. - Les utilisateurs rencontrent des **problèmes de connectivité** frustrants avec VanillaSoft, entraînant des appels interrompus embarrassants et des performances peu fiables. #### What Are Recent G2 Reviews of Vanillasoft? **["La segmentation en temps réel rend les campagnes spéciales plus rapides et plus efficaces."](https://www.g2.com/fr/survey_responses/vanillasoft-review-13032610)** **Rating:** 4.0/5.0 stars _— Andres B._ [Read full review](https://www.g2.com/fr/survey_responses/vanillasoft-review-13032610) **["Paramètres de composeur flexible qui permettent aux agents d'appeler sans effort"](https://www.g2.com/fr/survey_responses/vanillasoft-review-13032378)** **Rating:** 4.5/5.0 stars _— Roman V._ [Read full review](https://www.g2.com/fr/survey_responses/vanillasoft-review-13032378) #### What Are G2 Users Discussing About Vanillasoft? - [What is VanillaSoft used for?](https://www.g2.com/fr/discussions/what-is-vanillasoft-used-for) ### [KrispCall](https://www.g2.com/fr/products/krispcall/reviews) KrispCall est une plateforme de communication alimentée par l'IA pour les entreprises en croissance. Elle unifie les appels VoIP, les SMS, la messagerie vocale et la collaboration d'équipe dans un espace de travail qui s'intègre avec plus de 100 CRM et centres d'assistance, y compris HubSpot, Pipedrive, Zendesk et Freshsales. Obtenez des numéros locaux et gratuits dans plus de 100 pays, ainsi que des options fiables non-VoIP aux États-Unis pour les OTP et 2FA. L'IA résume les appels, crée des transcriptions et des éléments d'action, et suggère des réponses rapides. Le Power Dialer accélère les appels sortants avec des dépôts de messagerie vocale et le suivi des taux de connexion. Les appels entrants fonctionnent sur un IVR à plusieurs niveaux, des groupes de sonnerie, des heures d'ouverture et un basculement pour ne manquer aucune interaction. Les managers coachent en direct avec Monitor, Whisper et Barge. Les SMS en masse soutiennent les campagnes et les suivis. Les analyses et les tableaux de classement révèlent les tendances de performance et la récupération des appels manqués. La sécurité et le contrôle incluent SSO, l'accès basé sur les rôles, les journaux d'audit, les listes d'autorisation IP, les webhooks et les API. Les équipes démarrent en quelques minutes sans matériel et gardent chaque appel, note et enregistrement synchronisé automatiquement avec leur CRM. Conçu pour les équipes modernes de GTM et de support, KrispCall réduit le chaos des outils et améliore la qualité des données. Il offre une portée mondiale avec une présence locale en utilisant des numéros dans plus de 100 pays. Le résultat est des taux de connexion plus rapides, des temps de résolution plus courts et des historiques clients plus propres qui vous aident à conclure des affaires plus rapidement et à résoudre les problèmes de manière plus intelligente. **Average Rating:** 4.5/5.0 **Total Reviews:** 362 #### How Do G2 Users Rate KrispCall? - **the product a-t-il été un bon partenaire commercial?:** 9.0/10 (Category avg: 9.2/10) - **Personnalisation:** 8.4/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 8.6/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind KrispCall? - **Vendeur:** [KrispCall](https://www.g2.com/fr/sellers/krispcall) - **Année de fondation:** 2020 - **Emplacement du siège social:** Singapore, SG - **Twitter:** @Krispcall 290 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7439251b1da6cf68d12efad62ea730f78efc48f89412246559d6aac70485484f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F70231698&secure%5Burl_type%5D=linkedin_company_website) 122 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** PDG, Directeur - **Top Industries:** Technologie de l'information et services, Marketing et publicité - **Company Size:** 79% Small, 20% Medium #### What Do G2 Reviewers Say About KrispCall? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs soulignent la **facilité d'utilisation** de KrispCall, appréciant la gestion fluide de plusieurs conversations et la navigation intuitive. - Les utilisateurs louent le **support client réactif et utile** de KrispCall, améliorant ainsi considérablement leur expérience globale. - Les utilisateurs apprécient le **support client efficace et rapide** de KrispCall, rendant l'expérience fluide et satisfaisante. - Les utilisateurs apprécient la **qualité d'appel fiable** de KrispCall, profitant d'une communication internationale fluide sans interruptions. - Les utilisateurs apprécient la **qualité d'appel excellente** de KrispCall, assurant une communication internationale claire et stable sans effort. ##### Cons - Les utilisateurs trouvent que les tarifs de KrispCall sont **chers** , ce qui le rend moins accessible et suscite des inquiétudes concernant les frais d'appel. - Les utilisateurs trouvent que les **coûts élevés** de KrispCall sont un inconvénient, suggérant que des plans plus abordables seraient bénéfiques. - Les utilisateurs signalent un **nombre important de problèmes** avec KrispCall, y compris un processus de portage médiocre et des frais cachés affectant l'utilisabilité. - Les utilisateurs trouvent que KrispCall manque de **fonctionnalités et d'analyses avancées** , ce qui entraîne frustration et déception quant à la performance. - Les utilisateurs trouvent que l'application mobile manque de certaines fonctionnalités, ce qui indique un besoin d' **amélioration et de mises à jour** pour améliorer la fonctionnalité. #### What Are Recent G2 Reviews of KrispCall? **["Pipedrive garde nos transactions synchronisées à travers les fuseaux horaires"](https://www.g2.com/fr/survey_responses/krispcall-review-13083604)** **Rating:** 4.5/5.0 stars _— Owen B._ [Read full review](https://www.g2.com/fr/survey_responses/krispcall-review-13083604) **["Appels faciles, fiables et abordables pour les clients étrangers"](https://www.g2.com/fr/survey_responses/krispcall-review-12851549)** **Rating:** 5.0/5.0 stars _— Utilisateur vérifié à Comptabilité_ [Read full review](https://www.g2.com/fr/survey_responses/krispcall-review-12851549) #### What Are G2 Users Discussing About KrispCall? - [À quoi sert KrispCall ?](https://www.g2.com/fr/discussions/what-is-krispcall-used-for) - 1 comment ### [JustCall](https://www.g2.com/fr/products/saas-labs-justcall/reviews) JustCall est la seule plateforme de communication d'entreprise alimentée par l'IA qui regroupe appels, textos, e-mails et WhatsApp en un seul endroit. Elle aide les équipes en contact avec les clients à travailler plus efficacement, à répondre plus rapidement et à mieux se connecter avec les prospects et les clients. Plus de 6 000 entreprises dans le monde utilisent JustCall pour : - Gérer toutes les conversations clients depuis une seule plateforme - Automatiser les tâches et flux de travail routiniers - Obtenir des informations en temps réel grâce à l'IA pour améliorer les conversations - Assurer une couverture 24/7 avec des agents vocaux IA entrants (support sortant à venir bientôt) Caractéristiques clés : - Appels : Numéros de téléphone mondiaux, appels entrants/sortants, routage intelligent, composeurs automatiques/prédictifs/puissants - Messagerie : SMS & MMS, flux de travail, bots, boîte de réception partagée WhatsApp, IVR multi-niveaux, boîte de réception e-mail partagée - Outils IA : Assistance en temps réel pour les agents, coaching IA, analyse de sentiment, évaluation des appels, surveillance en direct, copilote SMS, agent vocal IA entrant - Intégrations & collaboration : Plus de 100 intégrations CRM, espace de travail collaboratif pour l'équipe **Average Rating:** 4.3/5.0 **Total Reviews:** 2,361 #### How Do G2 Users Rate JustCall? - **the product a-t-il été un bon partenaire commercial?:** 8.6/10 (Category avg: 9.2/10) - **Personnalisation:** 8.2/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 7.9/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind JustCall? - **Vendeur:** [Saas Labs](https://www.g2.com/fr/sellers/saas-labs) - **Site Web de l'entreprise:** www.saaslabs.co - **Année de fondation:** 2016 - **Emplacement du siège social:** Palo Alto, California - **Twitter:** @saas\_labs 319 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website) 416 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** PDG, Responsable de compte - **Top Industries:** Logiciels informatiques, Services financiers - **Company Size:** 59% Small, 31% Medium #### What Do G2 Reviewers Say About JustCall? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs trouvent l' **aisance d'utilisation** de JustCall impressionnante, soulignant sa configuration simple et son interface intuitive pour une communication fluide. - Les utilisateurs apprécient **l'intégration transparente** des appels, SMS et CRM dans JustCall, améliorant l'efficacité et l'organisation. - Les utilisateurs apprécient comment JustCall apporte **la simplicité à la communication d'entreprise** , rationalisant les tâches et améliorant l'efficacité sans effort. - Les utilisateurs louent le **excellent support client** de JustCall, soulignant sa réactivité et sa résolution efficace des problèmes. - Les utilisateurs adorent la **gestion efficace des appels** de JustCall, appréciant les intégrations transparentes et une interface conviviale. ##### Cons - Les utilisateurs rencontrent souvent des **problèmes d'appel** avec JustCall, y compris des retards et des difficultés à transférer les appels et à les surveiller efficacement. - Les utilisateurs trouvent la **fonctionnalité d'appel encombrante** , rencontrant des problèmes tels que de multiples clics et une qualité d'appel instable lors de leurs déplacements. - Les utilisateurs rencontrent des **problèmes de connexion** avec JustCall, y compris des baisses de qualité d'appel et des perturbations dues à une connexion Internet instable. - Les utilisateurs trouvent que les **fonctionnalités manquantes** comme l'absence de support SMS et la personnalisation limitée entravent leur expérience avec JustCall. - Les utilisateurs rencontrent une **mauvaise qualité d'appel** avec JustCall, souvent confrontés à des coupures et des interruptions dues à des connexions Internet instables. #### What Are Recent G2 Reviews of JustCall? **["L'intégration avec HubSpot améliore la gestion des appels"](https://www.g2.com/fr/survey_responses/justcall-review-13141009)** **Rating:** 4.0/5.0 stars _— Paul W._ [Read full review](https://www.g2.com/fr/survey_responses/justcall-review-13141009) **["Plateforme d'appel facile à utiliser avec des performances fiables et des informations utiles fournies par l'IA"](https://www.g2.com/fr/survey_responses/justcall-review-12953018)** **Rating:** 5.0/5.0 stars _— Richard L._ [Read full review](https://www.g2.com/fr/survey_responses/justcall-review-12953018) ### [Salesloft](https://www.g2.com/products/salesloft/reviews) Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,153 #### How Do G2 Users Rate Salesloft? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10) - **Personalization:** 8.8/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10) - **Information Locater:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Salesloft? - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Company Website:** salesloft.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft 18,437 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website) 1,097 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Medium, 23% Small #### What Do G2 Reviewers Say About Salesloft? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Salesloft, enhancing their daily selling experience with a simple, organized interface. - Users value the **seamless integration** with Salesforce, enhancing outreach efficiency and organization across teams. - Users appreciate the **email tracking features** for easily measuring open rates and managing tasks efficiently. - Users appreciate the **easy tracking** features of Salesloft, enhancing their efficiency in managing outreach campaigns. - Users find Salesloft **extremely helpful** in managing pipelines and measuring engagement through open rates and templates. ##### Cons - Users experience **call issues** with Salesloft, finding the app misaligned during calls and support inconsistent. - Users experience **integration issues** with Salesloft, particularly with HubSpot and other platforms, affecting efficiency. - Users find the **learning curve steep** , making initial use of Salesloft challenging and somewhat overwhelming. - Users highlight the **limited features** of Salesloft, expressing a desire for enhanced integrations and customization options. - Users feel Salesloft is missing **key features** like an auto-dialer and domain rotation, hindering productivity and email deliverability. #### What Are Recent G2 Reviews of Salesloft? **["Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights"](https://www.g2.com/survey_responses/salesloft-review-12628860)** **Rating:** 4.0/5.0 stars _— Harrison P._ [Read full review](https://www.g2.com/survey_responses/salesloft-review-12628860) **["Easy-to-Use Cadences and Automation That Boost SDR Efficiency"](https://www.g2.com/survey_responses/salesloft-review-12625459)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/salesloft-review-12625459) #### What Are G2 Users Discussing About Salesloft? - [What innovative strategies are sales teams adopting with Salesloft to enhance customer engagement and sales effectiveness?](https://www.g2.com/discussions/what-innovative-strategies-are-sales-teams-adopting-with-salesloft-to-enhance-customer-engagement-and-sales-effectiveness) - [How is Salesloft being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesloft-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is Salesloft used for?](https://www.g2.com/discussions/salesloft-what-is-salesloft-used-for) - 1 comment - [How much does SalesLoft cost?](https://www.g2.com/discussions/how-much-does-salesloft-cost) - [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote ### [Apollo.io](https://www.g2.com/fr/products/apollo-io/reviews) Apollo.io est une plateforme de go-to-market (GTM) alimentée par l'IA qui aide les équipes de revenus à trouver, engager et gérer les acheteurs B2B tout au long du cycle de vente. Apollo.io est l'entreprise derrière la première plateforme GTM entièrement agentique de l'industrie, transformant la manière dont les équipes de revenus exécutent leurs tâches. Allant au-delà de l'automatisation, les agents intelligents d'Apollo génèrent activement des résultats sur l'ensemble de l'entonnoir de vente – de la prospection à la gestion des affaires – le tout en un seul endroit. Fié par des millions d'utilisateurs et des centaines de milliers d'entreprises – y compris Anthropic, Autodesk et Docusign – Apollo rend le go-to-market de classe mondiale simple, intelligent et accessible à tous. Apollo sert les représentants du développement commercial, les cadres de comptes, les leaders des ventes, les opérations de revenus et les équipes marketing dans des organisations B2B de différentes tailles. Les équipes utilisent Apollo pour construire et maintenir des listes de comptes cibles, orchestrer des mouvements sortants et entrants, gérer les opportunités et comprendre quelles activités mènent à un pipeline qualifié et à des revenus clôturés. Les capacités clés incluent : Données et ciblage : Accès à une grande base de données B2B avec des détails sur les entreprises et les contacts, y compris des données firmographiques, technographiques et de signaux d'acheteurs, permettant aux utilisateurs de définir des profils clients idéaux et de créer des segments précis pour la prospection. Prospection et enrichissement : Outils pour rechercher, filtrer et enregistrer des listes de prospects, ainsi que des flux de travail d'enrichissement qui maintiennent à jour les enregistrements de contacts et de comptes dans Apollo et les systèmes connectés tels que le CRM. Engagement des ventes : Séquences multi-étapes et multi-canaux pour les e-mails, les appels et les tâches qui standardisent la manière dont les représentants suivent les prospects, avec des contrôles pour le timing, le throttling et la délivrabilité. Flux de travail agentiques et assistés par l'IA : Agents intelligents et fonctionnalités d'IA qui aident à la recherche de comptes, au scoring des leads, à la génération de messages et aux recommandations de prochaines étapes afin que les représentants puissent prioriser et personnaliser à grande échelle. Gestion des affaires et des activités : Fonctionnalité de type CRM de base pour suivre les opportunités, les étapes, les activités et les notes, offrant aux équipes une vue unique de la santé du pipeline et des performances de vente. En combinant données, engagement et exécution des affaires sur une seule plateforme, Apollo est conçu pour réduire le nombre d'outils déconnectés dans une pile GTM typique et fournir un flux de travail cohérent pour construire un pipeline et gérer des affaires. Cela aide les organisations à améliorer la qualité des données, à augmenter la productivité des vendeurs et à exécuter des programmes de go-to-market plus structurés et mesurables. **Average Rating:** 4.7/5.0 **Total Reviews:** 9,362 #### How Do G2 Users Rate Apollo.io? - **the product a-t-il été un bon partenaire commercial?:** 9.1/10 (Category avg: 9.2/10) - **Personnalisation:** 8.3/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 8.3/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 8.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Apollo.io? - **Vendeur:** [Apollo.io](https://www.g2.com/fr/sellers/apollo-io) - **Site Web de l'entreprise:** www.apollo.io - **Année de fondation:** 2015 - **Emplacement du siège social:** San Francisco, CA - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66144fa663d2dd3c2508a803817bd944c2b55318e4c7961b7f099adc28bac4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapollo-io%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Responsable du développement commercial - **Top Industries:** Technologie de l'information et services, Logiciels informatiques - **Company Size:** 67% Small, 29% Medium #### What Do G2 Reviewers Say About Apollo.io? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'Apollo.io, profitant d'une interface simple qui simplifie leur flux de travail. - Les utilisateurs mettent en avant Apollo.io pour sa **génération de leads simplifiée** , améliorant l'accessibilité et l'efficacité dans la prospection commerciale. - Les utilisateurs apprécient la **base de données complète et l'automatisation fluide** d'Apollo.io pour un démarchage et un support efficaces. - Les utilisateurs apprécient les fonctionnalités de **massification de l'automatisation et de personnalisation** d'Apollo.io, améliorant considérablement l'efficacité de leur prospection. - Les utilisateurs apprécient l' **automatisation qui fait gagner du temps** d'Apollo.io, rationalisant la prospection et améliorant la productivité globale. ##### Cons - Les utilisateurs trouvent les options **d'intégration CRM limitées** frustrantes, souhaitant plus de fonctionnalités dans le plan de base. - Les utilisateurs rencontrent des **données inexactes** sur Apollo.io, nécessitant une vérification manuelle et conduisant à des informations de contact peu fiables. - Les utilisateurs trouvent que la **et que l'interface utilisateur est maladroite, rendant la navigation efficace difficile.** - Les utilisateurs trouvent que les **fonctionnalités limitées** d'Apollo.io sont restrictives, notamment en ce qui concerne les intégrations CRM et les autorisations de séquences dans les plans moins chers. - Les utilisateurs rencontrent **des inexactitudes de données** avec Apollo.io, constatant que des informations de contact obsolètes ou incorrectes entravent les efforts de sensibilisation efficaces. #### What Are Recent G2 Reviews of Apollo.io? **["Représentant du développement des ventes"](https://www.g2.com/fr/survey_responses/apollo-io-review-8798250)** **Rating:** 5.0/5.0 stars _— Aravind D._ [Read full review](https://www.g2.com/fr/survey_responses/apollo-io-review-8798250) **["Apollo.io dynamise la prospection avec des données puissantes, un séquençage et une intégration CRM."](https://www.g2.com/fr/survey_responses/apollo-io-review-13134727)** **Rating:** 5.0/5.0 stars _— Sanskar M._ [Read full review](https://www.g2.com/fr/survey_responses/apollo-io-review-13134727) #### What Are G2 Users Discussing About Apollo.io? - [Quelles capacités uniques Apollo.io offre-t-il pour rationaliser les flux de travail de vente et de marketing ?](https://www.g2.com/fr/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes - [À quoi sert Apollo.io ?](https://www.g2.com/fr/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes - [Comment puis-je supprimer mes informations de Apollo io ?](https://www.g2.com/fr/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote - [Apollo IO est-il gratuit ?](https://www.g2.com/fr/discussions/is-apollo-io-free) - 11 comments, 6 upvotes - [What is Apollo io?](https://www.g2.com/fr/discussions/what-is-apollo-io) - 3 comments, 1 upvote ### [CallRail](https://www.g2.com/products/callrail/reviews) CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,738 #### How Do G2 Users Rate CallRail? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Personalization:** 8.5/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10) - **Information Locater:** 8.2/10 (Category avg: 8.7/10) #### Who Is the Company Behind CallRail? - **Seller:** [CallRail](https://www.g2.com/sellers/callrail) - **Company Website:** www.callrail.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @CallRail 6,067 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website) 353 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 73% Small, 22% Medium #### What Do G2 Reviewers Say About CallRail? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency. - Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility. - Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns. - Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies. - Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights. ##### Cons - Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs. - Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections. - Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features. - Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges. - Users often face **number issues** , including spam calls and concerns about billing based on call minutes. #### What Are Recent G2 Reviews of CallRail? **["Effortless Call Tracking with AI Insights, Needs Setup Simplification"](https://www.g2.com/survey_responses/callrail-review-11188871)** **Rating:** 4.5/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/survey_responses/callrail-review-11188871) **["Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"](https://www.g2.com/survey_responses/callrail-review-12646622)** **Rating:** 4.5/5.0 stars _— Manind G._ [Read full review](https://www.g2.com/survey_responses/callrail-review-12646622) #### What Are G2 Users Discussing About CallRail? - [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments ### [800.com](https://www.g2.com/products/800-com/reviews) Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,011 #### How Do G2 Users Rate 800.com? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **Personalization:** 10.0/10 (Category avg: 8.8/10) - **Record Prospect Data:** 10.0/10 (Category avg: 8.8/10) - **Information Locater:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind 800.com? - **Seller:** [800.com](https://www.g2.com/sellers/800-com) - **Company Website:** www.800.com - **Year Founded:** 2008 - **HQ Location:** Sarasota, Florida - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c5dcb337cac60c6246cd6a0d1177b272a21bcbd0851a2eed62c0a84f396dc95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F800-com&secure%5Burl_type%5D=linkedin_company_website) 43 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Construction, Retail - **Company Size:** 79% Small, 12% Medium #### What Do G2 Reviewers Say About 800.com? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. ##### Cons - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. #### What Are Recent G2 Reviews of 800.com? **["Helpful Payment Reminders and Truly Caring Customer Support"](https://www.g2.com/survey_responses/800-com-review-13177957)** **Rating:** 5.0/5.0 stars _— Katrina T._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13177957) **["Perfect for Small Businesses and Remote Teams"](https://www.g2.com/survey_responses/800-com-review-13060426)** **Rating:** 5.0/5.0 stars _— Luis H._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13060426) #### What Are G2 Users Discussing About 800.com? - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment ### [Allo](https://www.g2.com/fr/products/the-mobile-first-company-allo/reviews) Allo est un système téléphonique natif de l'IA qui enregistre les appels, rédige des suivis, met à jour votre CRM automatiquement. Conçu pour les équipes de vente modernes qui passent et reçoivent des appels toute la journée. Rejoignez plus de 20 000 entreprises utilisant Allo : obtenez des numéros de téléphone professionnels instantanés avec une qualité d'appel cristalline, des résumés d'appels IA, des mises à jour automatiques du CRM et un routage intelligent des appels pour votre équipe de vente. OBTENEZ VOTRE SYSTÈME TÉLÉPHONIQUE DE VENTE EN 60 SECONDES • Numéros d'affaires locaux et internationaux instantanément • Fonctionne dans plus de 80 pays pour une portée de vente mondiale • Passez des appels sortants illimités aux prospects • Recevez et routez automatiquement les prospects entrants • Pas de contrats, pas de frais d'installation, pas de besoin en IT • Appels VoIP cristallins conçus pour le mobile en priorité UNE IA QUI GÈRE VOTRE ADMINISTRATION DES VENTES • Enregistre et transcrit automatiquement chaque appel de vente • Rédige des résumés d'appels et les prochaines étapes après chaque conversation • Met à jour votre CRM avec des notes d'appel et des détails de contact • Qualifie les prospects entrants lorsque vous êtes occupé • Route les appels importants directement au bon représentant • Utilise l'IA comme ChatGPT pour des réponses rapides à partir de vos appels • Pas besoin de prise de notes manuelle DISPONIBLE SUR TOUS VOS APPAREILS • Application native iOS pour iPhone • Application native Android pour tous les appareils Android • Applications de bureau pour macOS et Windows • Application web pour les appels basés sur le navigateur • Cliquez pour appeler directement depuis votre CRM • Synchronisation transparente sur tous les appareils • Travaillez de n'importe où avec le même numéro PARFAIT POUR LES ÉQUIPES DE VENTE • Responsables des ventes ayant besoin de visibilité d'équipe et de coaching d'appel • Petites équipes faisant des ventes, du support et des suivis quotidiens • Agents immobiliers gérant des prospects immobiliers • Consultants et prestataires de services • Professionnels de la construction, de la technologie et de la finance • Équipes de 5 à 30 personnes qui concluent des affaires par téléphone INTÉGRATION CRM QUI FONCTIONNE • Intégration native avec HubSpot, Salesforce, Pipedrive, Zoho, Attio et plus de 1000 autres outils • Journalisation automatique des appels et mises à jour des contacts • Cliquez pour appeler depuis vos contacts CRM • Plus de saisie de données manuelle • Poussez les données réelles là où vous en avez besoin FONCTIONNALITÉS PROFESSIONNELLES INCLUSES • Enregistrement des appels pour chaque conversation • Messagerie SMS illimitée • Routage d'équipe basé sur des règles que vous contrôlez • Paramètres des heures de travail et de disponibilité • Boîte de réception tout-en-un pour les appels, les textos et les messages vocaux • Appels cristallins sur les applications mobiles et de bureau PRIX SIMPLE ET TRANSPARENT 32 USD par utilisateur par mois. Tout inclus : résumés IA, enregistrement des appels, SMS illimités, intégrations CRM. Pas de frais cachés. Pas de facturation à la minute. Annulez à tout moment. FIABLE PAR PLUS DE 20 000 ENTREPRISES Soutenu par des investisseurs comme Base10, Lightspeed, Free et Pennylane. Nous avons levé 5 millions de dollars pour réinventer les logiciels pour les petites entreprises. SÉCURITÉ ET CONFORMITÉ Vos appels et données sont entièrement protégés avec une transmission et un stockage cryptés. Nous sommes conformes au RGPD, subissons des audits de sécurité indépendants réguliers. Votre entreprise reste privée. COMMENCEZ VOTRE ESSAI GRATUIT DE 7 JOURS Téléchargez Allo et connectez votre équipe en 5 minutes avec notre plan d'affaires. Arrêtez de perdre des affaires à cause du travail administratif. Laissez l'IA gérer vos notes d'appel pendant que vous vous concentrez sur la vente. Obtenez Allo pour votre équipe de vente dès aujourd'hui. **Average Rating:** 4.7/5.0 **Total Reviews:** 207 #### How Do G2 Users Rate Allo? - **the product a-t-il été un bon partenaire commercial?:** 9.5/10 (Category avg: 9.2/10) - **Personnalisation:** 9.2/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 9.3/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 9.2/10 (Category avg: 8.7/10) #### Who Is the Company Behind Allo? - **Vendeur:** [The Mobile-First Company](https://www.g2.com/fr/sellers/the-mobile-first-company) - **Site Web de l'entreprise:** www.themobilefirstcompany.com - **Année de fondation:** 2023 - **Emplacement du siège social:** Paris, FR - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5887a1a3533642fad8681bf69cc4a2675b0a525de119a4722a1f9f2a2cc42b63&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthe-mobile-first-company&secure%5Burl_type%5D=linkedin_company_website) 53 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Fondateur - **Top Industries:** Logiciels informatiques, Immobilier commercial - **Company Size:** 42% Small, 6% Medium #### What Do G2 Reviewers Say About Allo? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs louent la **facilité d'utilisation** d'Allo, appréciant son interface intuitive et son intégration transparente pour une communication efficace. - Les utilisateurs apprécient la **gestion facile des appels** dans Allo, améliorant l'efficacité de la communication et l'expérience utilisateur globale. - Les utilisateurs apprécient le **support client réactif** d'Allô, améliorant la communication et assurant des résolutions rapides. - Les utilisateurs apprécient la **fiabilité** d'Allô, profitant de connexions rapides et de résumés d'appels précieux sans effort. - Les utilisateurs apprécient la **facilité d'intégration** avec des outils CRM comme Attio, rationalisant leur flux de travail et économisant du temps sur les appels. ##### Cons - Les utilisateurs trouvent que les **fonctionnalités manquantes** d'Allo, comme le partage de photos et le numéroteur puissant, limitent son utilisation actuelle. - Les utilisateurs rencontrent des **problèmes de connexion** avec Allo, y compris des décalages et des problèmes d'appel affectant l'utilisabilité et la fiabilité. - Les utilisateurs rencontrent des **problèmes d'appel** avec Allo, tels que des appels manqués et des difficultés à gérer les appels depuis l'écran de verrouillage. - Les utilisateurs trouvent le **manque d'intuitivité** dans Allo frustrant, car les fonctionnalités clés ne sont pas facilement découvrables. - Les utilisateurs notent les **fonctionnalités limitées** de l'application web Mac OS par rapport à l'application mobile, bien que des améliorations soient attendues. #### What Are Recent G2 Reviews of Allo? **["Allo la solution téléphonique pour la prospection B2B internationale"](https://www.g2.com/fr/survey_responses/allo-review-12169872)** **Rating:** 5.0/5.0 stars _— Julian M._ [Read full review](https://www.g2.com/fr/survey_responses/allo-review-12169872) **["Garder un numéro français à l’étranger, avec une qualité d’appel excellente"](https://www.g2.com/fr/survey_responses/allo-review-13081269)** **Rating:** 5.0/5.0 stars _— Medhi D._ [Read full review](https://www.g2.com/fr/survey_responses/allo-review-13081269) ### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today. **Average Rating:** 4.8/5.0 **Total Reviews:** 852 #### How Do G2 Users Rate Kixie PowerCall & SMS? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Personalization:** 9.1/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.3/10 (Category avg: 8.8/10) - **Information Locater:** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Kixie PowerCall & SMS? - **Seller:** [Kixie](https://www.g2.com/sellers/kixie) - **Company Website:** www.kixie.com - **Year Founded:** 2013 - **HQ Location:** Los Angeles, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f73597f62440335e508fc091774d33ef16a5dbd8dd441fb9d834dd15fcb96dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3556757%2F&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Financial Services, Marketing and Advertising - **Company Size:** 83% Small, 16% Medium #### What Do G2 Reviewers Say About Kixie PowerCall & SMS? _AI-generated summary from verified user reviews_ ##### Pros - Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration. - Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity. - Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team. - Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration. - Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly. ##### Cons - Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions. - Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability. - Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history. - Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience. - Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage. #### What Are Recent G2 Reviews of Kixie PowerCall & SMS? **["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)** **Rating:** 5.0/5.0 stars _— Johno O._ [Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214) **["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)** **Rating:** 4.0/5.0 stars _— Adil Mohammad Salim S._ [Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718) #### What Are G2 Users Discussing About Kixie PowerCall & SMS? - [What is Kixie PowerCall & SMS used for?](https://www.g2.com/discussions/what-is-kixie-powercall-sms-used-for) ### [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items **Average Rating:** 4.4/5.0 **Total Reviews:** 4,033 #### How Do G2 Users Rate Dialpad Connect? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10) - **Personalization:** 8.7/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.6/10 (Category avg: 8.8/10) - **Information Locater:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Dialpad Connect? - **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad) - **Company Website:** Dialpad.com - **Year Founded:** 2011 - **HQ Location:** San Ramon, California - **Twitter:** @DialpadHQ 60 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,491 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 56% Small, 32% Medium #### What Do G2 Reviewers Say About Dialpad Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Dialpad Connect, enjoying its intuitive interface and seamless functionality for communication. - Users appreciate the **call management features** of Dialpad Connect, enhancing guidance and streamlining communication effortlessly. - Users value the **helpful customer support** of Dialpad Connect, enhancing their remote work experience and call management. - Users value the **AI transcription and call recordings** of Dialpad Connect, enhancing workflow and communication efficiency. - Users appreciate the **user-friendly interface** of Dialpad Connect, enhancing communication and workflow with its seamless features. ##### Cons - Users often face **call issues** with Dialpad Connect, including problems with call forwarding and routing logging. - Users often face **connection issues** with Dialpad Connect, leading to frustration and impacting the overall communication experience. - Users report that Dialpad Connect lacks **essential integration and administrative control features** for effective call management. - Users report frequent **recording issues** with Dialpad Connect, impacting call quality and overall communication reliability. - Users report **call quality issues** including delays and inconsistencies that hinder effective communication and overall experience. #### What Are Recent G2 Reviews of Dialpad Connect? **["Very trustworthy and simple"](https://www.g2.com/survey_responses/dialpad-connect-review-4782824)** **Rating:** 5.0/5.0 stars _— Jason C._ [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-4782824) **["User-Friendly Transcripts and Easy Contact Management"](https://www.g2.com/survey_responses/dialpad-connect-review-13036710)** **Rating:** 5.0/5.0 stars _— Alina M._ [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-13036710) #### What Are G2 Users Discussing About Dialpad Connect? - [How does Dialpad Ai Voice's transcription feature enhance communication, and what are the best practices for using it?](https://www.g2.com/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it) - [How does Dialpad Ai Meetings enhance virtual meeting experiences with AI-driven features?](https://www.g2.com/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment - [What is Dialpad Meetings (formerly UberConference) used for?](https://www.g2.com/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment - [What is Dialpad Talk used for?](https://www.g2.com/discussions/what-is-dialpad-talk-used-for) - [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments ### [MightyCall](https://www.g2.com/products/mightycall/reviews) MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time. **Average Rating:** 4.4/5.0 **Total Reviews:** 338 #### How Do G2 Users Rate MightyCall? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10) - **Personalization:** 8.9/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.4/10 (Category avg: 8.8/10) - **Information Locater:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind MightyCall? - **Seller:** [MightyCall](https://www.g2.com/sellers/mightycall) - **Company Website:** www.mightycall.com - **Year Founded:** 2013 - **HQ Location:** San Francisco Bay Area, CA - **Twitter:** @MightyCall 1,499 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=71ab81eccaebff9489ec840e8a0483eeff5ead18cb4d07681f2687fa86e6d435&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmightycall%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 54 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 90% Small, 7% Medium #### What Do G2 Reviewers Say About MightyCall? _AI-generated summary from verified user reviews_ ##### Pros - Users find MightyCall to be an **incredibly intuitive** solution, facilitating easy management of communications and enhancing productivity. - Users commend MightyCall's **exceptional customer support** , highlighting their responsiveness and helpfulness for small businesses' needs. - Users highlight the **exceptional support** from MightyCall, which simplifies the setup for small businesses with unique needs. - Users highlight the **reliability** of MightyCall, praising its consistent call quality and user-friendly interface for effective communication. - Users praise the **exceptional customer service** of MightyCall, noting their responsiveness and helpfulness during the setup process. ##### Cons - Users face **number issues** with MightyCall, finding the line requirements and limitations inconvenient for smaller businesses. - Users often experience **dropped call issues** with MightyCall, leading to frustration during communications. - Users find the **complexity of the IVR setup** and overall interface hinders effective usage of MightyCall. - Users experience frequent **connection issues** with MightyCall, including dropped calls and unreliability with IP addresses. - Users face issues with **missed calls** due to inconsistent service, leading to frequent disruptions and frustration. #### What Are Recent G2 Reviews of MightyCall? **["Empowers Small Teams with Powerful Call Management"](https://www.g2.com/survey_responses/mightycall-review-12833548)** **Rating:** 4.0/5.0 stars _— Sandy B._ [Read full review](https://www.g2.com/survey_responses/mightycall-review-12833548) **["Seamless Setup and Cost-Effective Solution"](https://www.g2.com/survey_responses/mightycall-review-13078323)** **Rating:** 5.0/5.0 stars _— Lora A._ [Read full review](https://www.g2.com/survey_responses/mightycall-review-13078323) #### What Are G2 Users Discussing About MightyCall? - [What is MightyCall used for?](https://www.g2.com/discussions/what-is-mightycall-used-for) - 1 comment, 2 upvotes ### [Salesmate](https://www.g2.com/products/salesmate/reviews) Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage. **Average Rating:** 4.7/5.0 **Total Reviews:** 114 #### How Do G2 Users Rate Salesmate? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10) - **Personalization:** 8.9/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.2/10 (Category avg: 8.8/10) - **Information Locater:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Salesmate? - **Seller:** [Salesmate](https://www.g2.com/sellers/salesmate) - **Company Website:** www.salesmate.io - **Year Founded:** 2016 - **HQ Location:** Charlotte, NC - **Twitter:** @SalesmateIO 2,114 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=290cb4c166201cbf87ee7970d9e1472402088a8357006eb81beffe9beb6f06b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmate%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 28 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 73% Small, 14% Medium #### What Do G2 Reviewers Say About Salesmate? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Salesmate, finding it intuitive and convenient for managing their sales functions. - Users commend Salesmate's **excellent customer support** , appreciating quick responses and a clean interface for enhanced experience. - Users love the **super clean interface** and **amazing customer care** that enhance their Salesmate experience. - Users appreciate the **amazing support** from Salesmate, which greatly enhances their user experience and confidence. - Users appreciate the **efficient automation features** of Salesmate, significantly saving time and enhancing productivity during the sales process. ##### Cons - Users encounter **integration issues** with Salesmate, affecting workflow automation and third-party compatibility experiences. - Users find the **limited features** of Salesmate challenging, particularly regarding advanced configurations and third-party integrations. - Users find **missing features** in Salesmate, particularly in customer support, email management, and mobile functionality. - Users face a **learning curve** for advanced configurations, requiring significant involvement from technical support initially. - Users find Salesmate to be **not intuitive** , requiring technical help for advanced configurations and setup adjustments. #### What Are Recent G2 Reviews of Salesmate? **["The first CRM that actually keeps up with my deal flow"](https://www.g2.com/survey_responses/salesmate-review-12970513)** **Rating:** 5.0/5.0 stars _— Verified User in Real Estate_ [Read full review](https://www.g2.com/survey_responses/salesmate-review-12970513) **["Dream Team"](https://www.g2.com/survey_responses/salesmate-review-12820899)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/salesmate-review-12820899) #### What Are G2 Users Discussing About Salesmate? - [Is HubSpot free?](https://www.g2.com/discussions/is-hubspot-free) - [Who owns Salesmate?](https://www.g2.com/discussions/who-owns-salesmate) - 1 comment - [Is Salesmate good?](https://www.g2.com/discussions/is-salesmate-good) - 1 comment - [How does Salesmate work?](https://www.g2.com/discussions/how-does-salesmate-work) ### [NUACOM](https://www.g2.com/products/nuacom/reviews) Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company. **Average Rating:** 4.8/5.0 **Total Reviews:** 302 #### How Do G2 Users Rate NUACOM? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10) - **Personalization:** 9.0/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10) - **Information Locater:** 8.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind NUACOM? - **Seller:** [NUACOM](https://www.g2.com/sellers/nuacom) - **Year Founded:** 2009 - **HQ Location:** Ireland - **Twitter:** @nuacomie 742 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e51368bc887f97b7f72eb6dbfba5962e1ad9c7064db4ce5497dc8c57e2c8810&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15194499%2F&secure%5Burl_type%5D=linkedin_company_website) 40 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Managing Director - **Top Industries:** Construction, Staffing and Recruiting - **Company Size:** 93% Small, 7% Medium #### What Do G2 Reviewers Say About NUACOM? _AI-generated summary from verified user reviews_ ##### Pros - Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration. - Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding. - Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations. - Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues. - Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support. ##### Cons - Users report **occasional call issues** and lag, though support assists in resolving these problems effectively. - Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls. - Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting. - Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience. - Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks. #### What Are Recent G2 Reviews of NUACOM? **["Seamless Multi-Country Number Porting with Proactive, Clear Support"](https://www.g2.com/survey_responses/nuacom-review-12965235)** **Rating:** 5.0/5.0 stars _— Virginia D._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12965235) **["Responsive Support and a Flexible, Easy-to-Use IP Telephony Platform"](https://www.g2.com/survey_responses/nuacom-review-12798834)** **Rating:** 4.5/5.0 stars _— Brian W._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12798834) #### What Are G2 Users Discussing About NUACOM? - [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for) ### [Amplemarket](https://www.g2.com/fr/products/amplemarket/reviews) En combinant des données premium, un engagement multicanal et des insights en temps réel dans une solution fluide, Duo AI Copilot et AI Agent redéfinissent la manière dont les équipes de vente modernes opèrent. Duo découvre des opportunités cachées, détecte les signaux d'intention des acheteurs et génère des playbooks sur mesure - permettant à vos représentants de se concentrer sur ce qui compte le plus : établir des relations et conclure des affaires. C'est la fusion parfaite de la précision de l'IA et de l'intuition humaine. Construit sur une plateforme de vente tout-en-un, les agents Duo AI soutiennent l'ensemble de votre flux de travail sortant - de la prospection et l'engagement à l'automatisation et la délivrabilité. Ce qui est inclus dans la plateforme : - Données B2B mondiales pour vous aider à identifier et atteindre vos clients idéaux - Approche multicanal via email, téléphone, réseaux sociaux, clonage vocal, et plus - Personnalisation intégrée pour mettre à l'échelle des messages pertinents et à haute conversion - Superpouvoirs de l'IA : Une suite d'agents IA personnalisés qui gère la recherche, les signaux d'intention et les flux de travail - pour que vous passiez moins de temps à préparer et plus de temps à vendre **Average Rating:** 4.6/5.0 **Total Reviews:** 638 #### How Do G2 Users Rate Amplemarket? - **the product a-t-il été un bon partenaire commercial?:** 9.3/10 (Category avg: 9.2/10) - **Personnalisation:** 8.6/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 8.9/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind Amplemarket? - **Vendeur:** [Amplemarket](https://www.g2.com/fr/sellers/amplemarket) - **Année de fondation:** 2019 - **Emplacement du siège social:** San Francisco, California - **Twitter:** @amplemarket 2,568 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** DTS, Responsable de compte - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 44% Small, 43% Medium #### What Do G2 Reviewers Say About Amplemarket? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'Amplemarket, profitant de son design intuitif et de son automatisation fluide pour une prospection efficace. - Les utilisateurs apprécient la **facilité d'utilisation** et la qualité du texte d'Amplemarket, améliorant ainsi considérablement leur expérience de prospection. - Les utilisateurs apprécient la **facilité d'utilisation** et l' **intégration transparente** d'Amplemarket, améliorant ainsi considérablement leur expérience de prospection commerciale. - Les utilisateurs adorent les **capacités d'automatisation** d'Amplemarket, qui améliorent l'efficacité de la prospection et simplifient considérablement la gestion des campagnes. - Les utilisateurs soulignent la **génération de leads sans effort** avec Amplemarket, louant sa simplicité et ses fonctionnalités de personnalisation efficaces. ##### Cons - Les utilisateurs souhaitent **des fonctionnalités supplémentaires** dans Amplemarket, avec des demandes pour l'édition des contacts et une meilleure gestion des séquences. - Les utilisateurs trouvent la **, suggérant un meilleur onboarding et des explications plus claires pour les nouveaux utilisateurs.** - Les utilisateurs notent le **besoin d'amélioration** des capacités d'intégration et de la fiabilité de l'automatisation d'Amplemarket, impactant l'expérience utilisateur globale. - Les utilisateurs rencontrent des **problèmes de séquence** avec Amplemarket qui entravent l'efficacité du flux de travail et peuvent compliquer l'utilisation. - Les utilisateurs critiquent les **problèmes d'intégration** avec les systèmes CRM, soulignant les limitations en matière de personnalisation et les coûts supplémentaires pour les fonctionnalités. #### What Are Recent G2 Reviews of Amplemarket? **["Incroyable UX et signaux d'IA avec Duo Copilot"](https://www.g2.com/fr/survey_responses/amplemarket-review-13184049)** **Rating:** 4.5/5.0 stars _— Chris F._ [Read full review](https://www.g2.com/fr/survey_responses/amplemarket-review-13184049) **["Prospection pilotée par l'IA qui rationalise la sensibilisation et améliore l'efficacité"](https://www.g2.com/fr/survey_responses/amplemarket-review-13129887)** **Rating:** 5.0/5.0 stars _— Jean P._ [Read full review](https://www.g2.com/fr/survey_responses/amplemarket-review-13129887) #### What Are G2 Users Discussing About Amplemarket? - [À quoi sert amplemarket ?](https://www.g2.com/fr/discussions/what-is-amplemarket-used-for) ### [MonsterConnect](https://www.g2.com/products/monsterconnect/reviews) Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences. **Average Rating:** 4.7/5.0 **Total Reviews:** 46 #### How Do G2 Users Rate MonsterConnect? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Personalization:** 8.9/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.0/10 (Category avg: 8.8/10) - **Information Locater:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind MonsterConnect? - **Seller:** [MonsterConnect](https://www.g2.com/sellers/monsterconnect) - **Year Founded:** 2011 - **HQ Location:** Indianapolis, IN - **Twitter:** @MonsterConnect 78 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c377d622b3a8a9bf6aa84a19d3ebbbcde2c3293cf945abe5f886f916867a6d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1430483%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Hospital & Health Care - **Company Size:** 57% Small, 34% Medium #### What Are Recent G2 Reviews of MonsterConnect? **["Cool product, excited for new features to roll out!"](https://www.g2.com/survey_responses/monsterconnect-review-6625517)** **Rating:** 4.0/5.0 stars _— Hayden H._ [Read full review](https://www.g2.com/survey_responses/monsterconnect-review-6625517) **["Monster is the best job platform"](https://www.g2.com/survey_responses/monsterconnect-review-8185876)** **Rating:** 5.0/5.0 stars _— Ravi S._ [Read full review](https://www.g2.com/survey_responses/monsterconnect-review-8185876) #### What Are G2 Users Discussing About MonsterConnect? - [What is MonsterConnect used for?](https://www.g2.com/discussions/what-is-monsterconnect-used-for) - 1 comment, 1 upvote - [‹ Prev‹ Prev](/categories/outbound-call-tracking/small-business?order=g2_score#product-list) - [1](/categories/outbound-call-tracking/small-business?order=g2_score#product-list) - 2 - [3](/categories/outbound-call-tracking/small-business?order=g2_score&page=3#product-list) - [4](/categories/outbound-call-tracking/small-business?order=g2_score&page=4#product-list) - [5](/categories/outbound-call-tracking/small-business?order=g2_score&page=5#product-list) - [Next ›Next ›](/categories/outbound-call-tracking/small-business?order=g2_score&page=3#product-list) Spotlight Categories [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) [Bot Platforms Software](https://www.g2.com/categories/bot-platforms) [Attribution Software](https://www.g2.com/categories/attribution) [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Conversation Intelligence](/categories/conversation-intelligence) - [Digital Sales Room](/categories/digital-sales-room) - [Email Tracking](/categories/email-tracking) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Sales Coaching](/categories/sales-coaching) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Outbound Call Tracking Themes](/categories/outbound-call-tracking/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Outbound Call Tracking category. In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Small Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right Outbound Call Tracking Software? ### What You Should Know About Outbound Call Tracking Software ### What is Outbound Call Tracking Software? Outbound call tracking software provides sales teams with a unified platform to place outbound calls and manage leads. Outbound call tracking software allows users to place calls directly from their desktop rather than using a mobile phone which allows them to spend less time dialing and more time focusing on selling. Many outbound call tracking software also offers tools for call recording, call analytics, and provides a full call transcription so users are enabled to easily identify important parts of a conversation. Key Benefits of Outbound Call Tracking Software - Provides a seamless platform to call and keep track of leads - Offers call analytics to users so they are able to identify key selling points in a conversation - Saves time by eliminating the need to manually input contact information - Helps remind sales teams to follow up on leads that are lingering in the call log ### Why Use Outbound Call Tracking Software? Outbound call tracking software is used as a way to minimize many of the manual tasks that are generally associated with calling and keeping track of leads. When a call is made with outbound call tracking software, the contact information is stored and the call is automatically logged with both the date and time of the call. In addition, outbound call tracking software provides analytics and call transcriptions that prove to be extremely useful for salespeople to go back and reference at a later time after a call is completed. While it may be very difficult to keep notes while users are having an active conversation with their lead, call transcriptions automatically record and transcribe an entire conversation. This allows users to go over the entire conversation and identify key information. **Sales coaching —** A major benefit of using outbound call tracking software is the ability to record outbound calls. Recording outbound calls allows users to review and assess whether or not certain tactics are working or if they need to switch up their call strategy. Honing in on which call tactics are the most effective help sales teams have more call recipients being receptive and willing to listen to sales calls. **Lead tracking —** When users reach out to a lead with outbound call tracking software, the software automatically marks that the lead has been reached out to. This provides the user with a visual reminder of whether or not they reached out to a lead. Outbound call tracking software also marks the number of times a lead was contacted which indicates if a lead is particularly unresponsive and not worth a sales representative’s time. ### Who Uses Outbound Call Tracking Software? Outbound call tracking software is most often used by various job functions that need to manage leads and engage with customers on a daily basis. **Sales teams —** Perhaps the most common use case for outbound call tracking software are the enterprise sales teams. Enterprise sales teams are constantly tracking down leads, and searching for key points in a conversation that may help contribute to a final sale. As such, they are able to leverage the many benefits of the call transcription and lead tracking features in outbound call tracking software. **Call centers —** Employees in the field of telemarketing and other outbound call centers utilize many of the quick dialing systems that are found in an outbound call tracking software. Outbound call tracking software queues up a long list of leads that can continuously make calls immediately when one is finished. This way users do not have to waste time dialing and are enabled to spend more of their time speaking to clients, customers, and other prospects. ### Outbound Call Tracking Software Features Outbound call tracking software has a variety of features to record, transcribe, and analyze calls. These features allow users to focus on prospecting leads as well as take care of current customers. **Tracking numbers —** Some outbound call tracking software provides users with tracking numbers that can be used with area codes from anywhere in the world. For example, if a midwest sales representative is reaching out to a lead on the east coast, then the call will appear to the receiver denoting that the sales representative is local and with an east coast zip code. This provides a higher success rate with calls being received as people will feel more comfortable answering a phone call from someone in the same area code. **Outbound call reports —** Outbound call tracking software provides users with reports that allow them to track the overall rate of response from outbound calls. This feature can help users track their performance. **Peak hours —** Peak hours features of outbound call tracking software use analytics to determine what the peak hours are to place outbound calls. This feature drills analytics down to different time zones and will alert the user which peak hours are for each lead. Understanding what times are the most effective for outbound calling will result in higher answer rates. **Call recording —** Call recording features allow users to analyze past conversations with leads and prospects. This helps users identify any common pain points and improve overall call strategy. **Call notifications —** Call notification features provide users with various notifications regarding missed and upcoming calls. If a user missed a call and never reached back out to a lead, then the software will remind and notify the user. Similarly, if a user has an upcoming call scheduled, then the software will notify the user ahead of time to prepare for the call. **Call logging —** Call logging features automatically logs the date, time, duration, and outcome of a call. This helps users identify how long it has been since they have connected with the prospect, and whether or not the prospect answered or stayed on the phone for a long time. Automatic call logging means users do not have to remember to log the call as well which saves them from tedious manual work. Other Features of Outbound Call Tracking Software: [Automated Emails Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/automated-emails), [Click-to-Call Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/click-to-call), [Daily Summary Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/daily-summary), [Sorts Prospects Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/sorts-prospects) ### Potential Issues with Outbound Call Tracking Software **Excessive contact information —** Often, businesses already have a contact information software in place such as a customer relationship management (CRM) software. When businesses install a CRM alongside an outbound call tracking software, it may often lead to mismatched contact information where one software lists a different contact number than the other. This can lead to confusion and eventually require the user to hunt down the correct information, hence wasting time. **Lack of customer trust —** Outbound call tracking software has the capability of making calls with an area code that appears close to the customer who is receiving the call. When the customer discovers that the call is not actually being made from the same area, it may deter them from continuing a conversation. ### Software and Services Related to Outbound Call Tracking Software Outbound call tracking software can be integrated with a variety of software that helps users manage all information pertaining to leads. Having a central location to manage lead contact information, as well as relevant notes on the customer account provides a more efficient and effective strategy for managing customer information. **Customer relationship management (CRM) software —** One of the most tedious tasks for sales representatives is manually inputting calls into a [CRM software](https://www.g2.com/categories/crm). When users integrate a CRM with outbound call tracking software, the call tracking software automatically records the date, time, and place of the call so users are able to spend their time on other tasks. Additionally, CRM is usually a business’s central location for storing customer data. With customer data easily available, users can make more informed calls and quickly fetch contact information. **A/B testing software —** Another popular integration for outbound call tracking software is [A/B testing software](https://www.g2.com/categories/a-b-testing). A/B testing software allows teams to test and measure the success of various conversation types with callers. By testing a few conversation tactics and styles, callers can hone in on which sales tactics are working and which are not.