G2

KB

Kendra B.

Contact Centre Team Lead

Small-Business (50 or fewer emp.)

9/23/2024

"Amazing Telephony Contact Centre services!"

5/5

What do you like best about Natterbox?

The service is reliable with little to no interruptions in telephony services. They offer great customer service. The account managers are prompt and always trying to find ways to help me save money on my licenses. Review collected by and hosted on G2.com.

What do you dislike about Natterbox?

They can't do everything, almost everything though. Review collected by and hosted on G2.com.

What problems is Natterbox solving and how is that benefiting you?

Salesforce does not offer a telephony, so they referred us to NB. Natterbox is meeting our telephony needs as well as the contact centre services we need too. We are expanding to add AI and Natterbox's AI features they are launching this year is very exciting and will make my team's job so much easier. Review collected by and hosted on G2.com.