# Best Managed Detection and Response (MDR) Software *By [Lauren Worth](https://research.g2.com/insights/author/lauren-worth)* Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff. MDR is conceptually related to both [incident response software](https://www.g2.com/categories/incident-response) and [endpoint detection and response software](https://www.g2.com/categories/endpoint-detection-response-edr). However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions. To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must: - Monitor client networks, endpoints, and the cloud for security incidents - Resolve threats on the client’s behalf - Provide these managed services without the need for client assistance ## Top Managed Detection and Response (MDR) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) | 4.7/5.0 (499 reviews) | 24/7 threat response for lean IT teams | "[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)" | | 2 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,348 reviews) | Unified backup and endpoint security for MSPs | "[All-in-One Protection and Backup with Fast Recovery](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13042962)" | | 3 | [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) | 4.9/5.0 (884 reviews) | MSP-focused EDR with human-led SOC triage | "[A quality EDR that removes our stress](https://www.g2.com/survey_responses/huntress-managed-edr-review-10820504)" | | 4 | [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) | 4.7/5.0 (275 reviews) | 24/7 SOC coverage for lean security teams | "[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)" | | 5 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (413 reviews) | 24/7 SOC-backed endpoint threat hunting | "[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)" | | 6 | [eSentire](https://www.g2.com/products/esentire/reviews) | 4.6/5.0 (284 reviews) | 24/7 SOC coverage for lean security teams | "[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)" | | 7 | [ThreatDown](https://www.g2.com/products/threatdown/reviews) | 4.6/5.0 (1,044 reviews) | 24/7 MDR with centralized endpoint protection | "[Protection for the things that matter the most!](https://www.g2.com/survey_responses/threatdown-review-3090996)" | | 8 | [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) | 4.8/5.0 (107 reviews) | MSP-focused M365 identity threat response | "[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)" | | 9 | [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) | 4.6/5.0 (930 reviews) | Lightweight endpoint protection with full-disk encryption | "[Clear, Centralized Console for Managing All Endpoints](https://www.g2.com/survey_responses/eset-protect-review-12826797)" | | 10 | [Red Canary](https://www.g2.com/products/red-canary/reviews) | 4.7/5.0 (131 reviews) | 24/7 MDR with automated playbook remediation | "[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)" | --- ## What Are the Most Common Questions About Managed Detection and Response (MDR) Software? *AI-generated · Last updated: May 26, 2026* ### What expert-recommended MDR software for my company? Based on G2 reviews, buyers most often recommend Managed Detection and Response software that reduces alert fatigue, adds around-the-clock analyst support, and helps teams respond without building a large internal SOC. According to verified users, Sophos MDR is frequently described as giving organizations a real security team behind the tool, with proactive threat hunting, incident response, and centralized visibility. G2 reviewers mention that ease of setup can vary by environment, but many value the combination of continuous monitoring, human investigation, and faster remediation. For companies comparing options, the strongest review themes center on dependable monitoring, actionable reporting, and support that helps lean IT teams stay focused on higher-priority work. ### What leading MDR services for financial services firms? Based on G2 reviews, financial and security-sensitive teams tend to value MDR services that improve visibility, support compliance-related monitoring, and provide rapid investigation help when suspicious activity appears. According to verified users, reviewers across this category consistently highlight continuous monitoring, faster escalation, and detailed guidance as the biggest benefits for regulated environments. G2 reviewers mention use cases tied to protecting sensitive financial information, watching for suspicious behavior, and reducing the burden on smaller internal teams. In recent category reviews, users especially emphasize centralized visibility, expert analyst support, and faster containment when incidents occur. For financial services firms, the strongest review-backed priorities are dependable response coverage, strong alert triage, and clear operational guidance. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often used to extend in-house coverage with 24/7 monitoring, threat hunting, and response support - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for human-led investigation, lightweight deployment, and actionable remediation guidance - [eSentire](https://www.g2.com/products/esentire/reviews) – reviewers highlight always-on monitoring, guided response, and centralized visibility across environments ### What best MDR software for small business security? Based on G2 reviews, the best fit for small business security is usually software that combines strong monitoring with simple deployment and clear remediation guidance. According to verified users, Huntress Managed EDR stands out in recent reviews because small teams repeatedly describe it as easy to roll out, lightweight to manage, and valuable for getting 24/7 SOC support without hiring a full in-house team. G2 reviewers mention that it helps reduce alert fatigue, improves visibility into endpoint threats, and provides practical incident reports that are easier to act on. For small businesses comparing MDR software, reviewers most consistently prioritize ease of use, fast response, and human-backed investigations that keep limited IT staff from getting overloaded. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often chosen by lean teams that want 24/7 monitoring and help with threat response - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – frequently praised for easy deployment, clear incident reporting, and support for small security teams - [eSentire](https://www.g2.com/products/esentire/reviews) – used by organizations that want expert monitoring and help reducing alert noise ### What user-friendly MDR software for non-tech businesses? Based on G2 reviews, user-friendly MDR software for non-technical businesses is typically described as easy to deploy, simple to navigate, and supported by experts who explain incidents clearly. According to verified users, products in this category are most helpful when they reduce the need to interpret raw alerts and instead provide guided actions or handled investigations. G2 reviewers mention that straightforward dashboards, clean reporting, and responsive support make a major difference for organizations without deep in-house security expertise. Recent reviews especially emphasize ease of setup, managed monitoring, and peace of mind from having analysts review suspicious activity around the clock. For non-tech businesses, the most review-supported choice factors are clarity, low management overhead, and practical support. ### Which affordable MDR tools for online businesses? Based on G2 reviews, affordable MDR tools for online businesses are usually the ones that combine broad coverage with straightforward management, so teams can avoid juggling multiple security products. According to verified users, reviewers often call out value when a product helps monitor endpoints, cloud accounts, identities, or email-related threats without requiring a large internal security team. G2 reviewers mention that pricing sensitivity is common, but buyers still prioritize managed response, useful alerts, and deployment that is quick enough for lean teams. For online businesses, recent reviews most often point to solutions that reduce noise, improve visibility, and let staff focus on operations instead of constant manual triage. **Here are some of the top-rated products on G2:** - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – reviewers often highlight strong managed detection, easy deployment, and value for smaller teams - [ThreatDown](https://www.g2.com/products/threatdown/reviews) – frequently described as easy to manage with MDR, patching, and endpoint protection in one platform - [Guardz](https://www.g2.com/products/guardz/reviews) – used by teams that want unified monitoring across email, identity, and endpoint security from one dashboard ### What top Managed Detection and Response services for tech companies? Based on G2 reviews, tech companies tend to favor Managed Detection and Response services that centralize alerts, support cloud and endpoint monitoring, and help smaller security teams move faster. According to verified users, common strengths include better visibility across hybrid environments, quicker triage, and support that acts like an extension of the internal team. G2 reviewers mention that tech-focused teams often value integrations, actionable incident summaries, and analysts who can investigate before issues reach the help desk or engineering staff. Recent reviews in this category repeatedly highlight managed monitoring, response guidance, and easier scaling without adding major headcount. For tech companies, the strongest review themes are visibility, analyst support, and reduced operational drag. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – reviewers note centralized monitoring, human-led threat hunting, and strong support for teams without full SOC coverage - [eSentire](https://www.g2.com/products/esentire/reviews) – often used for always-on monitoring, guided investigations, and broad environment visibility - [Red Canary](https://www.g2.com/products/red-canary/reviews) – praised for actionable alerts, playbooks, and helping lean teams reduce alert overload ### What best-reviewed Managed Detection and Response software? Based on G2 reviews, the best-reviewed Managed Detection and Response software consistently earns praise for reducing alert overload, giving teams access to expert analysts, and improving response speed. According to verified users, Sophos MDR appears frequently in recent review data with strong themes around proactive monitoring, centralized visibility, and helping organizations operate without a large in-house security team. G2 reviewers mention its human-led threat hunting, around-the-clock coverage, and peace of mind from having incidents actively investigated instead of simply flagged. While some users note setup complexity or cost considerations, the dominant review pattern emphasizes operational relief, threat response support, and dependable monitoring. That makes it one of the most consistently well-reviewed options in the recent category set. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – commonly praised for 24/7 monitoring, threat hunting, and reducing burden on internal IT teams - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for actionable incidents, managed remediation support, and easy day-to-day use - [eSentire](https://www.g2.com/products/esentire/reviews) – highlighted for responsive SOC support, centralized visibility, and clear threat guidance ### Which MDR solutions are best for startups? Based on G2 reviews, startups usually benefit most from MDR solutions that are easy to deploy, reduce manual triage, and provide expert response without requiring dedicated round-the-clock staff. According to verified users, Huntress Managed EDR is a strong fit because reviewers repeatedly describe it as straightforward to learn, lightweight to manage, and backed by a responsive SOC that helps small teams handle incidents quickly. G2 reviewers mention clear remediation steps, fast onboarding, and better security coverage without adding major operational complexity. For startups trying to balance speed and protection, the review data most strongly supports products that combine ease of use, human-led support, and strong alert quality rather than demanding heavy in-house tuning. ### What best provider of Managed Detection and Response? Based on G2 reviews, the best provider of Managed Detection and Response is usually defined by how well it combines expert monitoring, clear investigation workflows, and dependable response support. According to verified users, Sophos MDR is one of the most visible providers in the recent review set, with recurring praise for proactive threat hunting, centralized management, and helping organizations cover security gaps without expanding internal headcount. G2 reviewers mention that it feels like having a real security team behind the platform, especially for companies that need around-the-clock monitoring and practical response help. Reviewers also note some setup and ecosystem considerations, but the strongest buyer-facing themes are confidence, support quality, and reduced alert fatigue. ### What most reliable MDR software for IT companies? Based on G2 reviews, reliable MDR software for IT companies is usually software that delivers steady monitoring, consistent support, and enough context for teams to act quickly across many endpoints or client environments. According to verified users, reliability in this category is tied less to flashy features and more to dependable alerts, efficient onboarding, and analysts who help resolve issues before they grow. G2 reviewers mention that IT-focused teams especially value centralized dashboards, low-noise detections, and rapid incident guidance that fits fast-moving support environments. Recent reviews repeatedly emphasize peace of mind, reduced manual workload, and stronger coverage outside business hours. For IT companies, the most review-backed sign of reliability is consistent operational support with actionable investigation details. ## How Many Managed Detection and Response (MDR) Software Products Does G2 Track? **Total Products under this Category:** 127 ### Category Stats (Jun 2026) - **Average Rating**: 4.49/5 (↓0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Deepwatch (+0.56%) - Among all products in this category, Deepwatch recorded the largest rating increase compared to last month *Last updated: June 30, 2026* ## How Does G2 Rank Managed Detection and Response (MDR) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,400+ Authentic Reviews - 127+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Managed Detection and Response (MDR) Software Is Best for Your Use Case? - **Leader:** [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - **Highest Performer:** [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - **Easiest to Use:** [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - **Top Trending:** [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - **Best Free Software:** [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) --- **Sponsored** ### Prisma Browser for Business Prisma Browser for Business is a secure web browser tailored for small businesses, integrating advanced security features directly into the browsing experience. 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[Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. **Average Rating:** 4.7/5.0 **Total Reviews:** 499 **How Do G2 Users Rate Sophos MDR?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 9.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Sophos MDR?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Company Website:** https://www.sophos.com/ - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Manufacturing - **Company Size:** 63% Mid-Market, 21% Enterprise #### What Are Sophos MDR's Pros and Cons? **Pros:** - Threat Detection (22 reviews) - Continuous Monitoring (21 reviews) - Ease of Use (21 reviews) - Peace of Mind (13 reviews) - Response Time (13 reviews) **Cons:** - Expensive (8 reviews) - Communication Issues (7 reviews) - Limited Customization (7 reviews) - Integration Issues (6 reviews) - Poor Reporting (6 reviews) ### What Do G2 Reviewers Say About Sophos MDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **proactive threat detection** of Sophos MDR, appreciating its effectiveness and integration with other security tools. - Users value the **continuous monitoring** of Sophos MDR, ensuring consistent cybersecurity without taxing internal resources. - Users value the **ease of use** of Sophos MDR, enjoying seamless setup and ongoing support for security management. - Users value the **peace of mind** provided by Sophos MDR's expert analysis and comprehensive threat response. - Users value the **rapid threat response** of Sophos MDR, enhancing security and minimizing downtime effectively. **Cons:** - Users find Sophos MDR to be **expensive** , presenting a barrier for some clients seeking affordable solutions. - Users face **communication issues** with occasional delays and overwhelming alert volumes, complicating incident resolution efforts. - Users find the **limited customization** in Sophos MDR restricts their ability to adapt detection rules effectively. - Users face **complex integration issues** with Sophos MDR, particularly with third-party security tools and hybrid environments. - Users find the **poor reporting** to be overly technical and not user-friendly, hindering the experience for non-IT staff. #### What Are Recent G2 Reviews of Sophos MDR? **"[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)"** **Rating:** 5.0/5.0 stars *— Evren Kürşat .* [Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-13020307) --- **"[Feels Like a Real 24/7 Security Team Backing You Up](https://www.g2.com/survey_responses/sophos-mdr-review-12682915)"** **Rating:** 4.0/5.0 stars *— Harsh K.* [Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-12682915) --- #### What Are G2 Users Discussing About Sophos MDR? - [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment - [What is Sophos Managed Threat?](https://www.g2.com/discussions/what-is-sophos-managed-threat) - [What features are included in Sophos MTR advanced?](https://www.g2.com/discussions/what-features-are-included-in-sophos-mtr-advanced) - [What does Sophos Threat responders investigate?](https://www.g2.com/discussions/what-does-sophos-threat-responders-investigate) ### 2. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,348 **How Do G2 Users Rate Acronis Cyber Protect Cloud?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10) - **Automated remediation:** 10.0/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Acronis Cyber Protect Cloud?** - **Seller:** [Acronis](https://www.g2.com/sellers/acronis) - **Company Website:** https://www.acronis.com/ - **Year Founded:** 2003 - **HQ Location:** Schaffhausen - **Twitter:** @acronis (94,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,965 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small-Business, 28% Mid-Market #### What Are Acronis Cyber Protect Cloud's Pros and Cons? **Pros:** - Ease of Use (365 reviews) - Backup Solutions (319 reviews) - Security (236 reviews) - Backup Ease (235 reviews) - Protection (233 reviews) **Cons:** - Slow Performance (97 reviews) - Expensive (91 reviews) - Poor Customer Support (73 reviews) - Complexity (70 reviews) - Backup Issues (69 reviews) ### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Acronis Cyber Protect Cloud, appreciating its user-friendly management console. - Users appreciate the **seamless backup management** of Acronis Cyber Protect Cloud, praising its efficiency and disaster recovery features. - Users value the **robust security features** of Acronis Cyber Protect Cloud, ensuring comprehensive protection against threats. - Users appreciate the **reliable backup and recovery** features of Acronis Cyber Protect Cloud for seamless data protection. - Users value the **comprehensive all-in-one platform** of Acronis Cyber Protect Cloud for its seamless integration and reliability. **Cons:** - Users experience **slow performance** with the Acronis dashboard, affecting usability, especially for newcomers. - Users find Acronis Cyber Protect Cloud to be **expensive compared to competitors** , affecting their purchasing decisions. - Users find the **poor customer support** frustrating, especially with no weekend assistance during critical backup tests. - Users find the **complexity** of Acronis Cyber Protect Cloud's interface and pricing challenging during initial use. - Users face **backup issues** with Acronis Cyber Protect Cloud, such as multiple .pst files and limited weekend support. #### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud? **"[All-in-One Protection and Backup with Fast Recovery](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13042962)"** **Rating:** 5.0/5.0 stars *— Shamistan A.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13042962) --- **"[Acronis Cyber Proctect — Reliable Backup & DR, Quick Support and Handy AI Automation](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186)"** **Rating:** 4.5/5.0 stars *— Devaiah P.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186) --- #### What Are G2 Users Discussing About Acronis Cyber Protect Cloud? - [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments ### 3. [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybersecurity playing field with a solution for ALL businesses. Our comprehensive platform combines fully-owned technology with expert oversight, including 24/7 monitoring by a team of expert hunters specializing in wrecking hackers day in and day out. Our focus is on hitting hackers when and where it matters most, so we filter out the noise of false positives and only alert you on real threats. And if hackers breach your defenses, we isolate and eliminate those threats for you with speed and precision. With Huntress, you’re not just keeping pace—you’re leveling up to world-class endpoint security. Huntress gives organizations of all sizes a top EDR solution with the ease of use security teams actually need so they can sleep at night knowing they're protected. **Average Rating:** 4.9/5.0 **Total Reviews:** 884 **How Do G2 Users Rate Huntress Managed EDR?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10) - **Automated remediation:** 9.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Huntress Managed EDR?** - **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs) - **Company Website:** https://huntress.com - **Year Founded:** 2015 - **HQ Location:** Ellicott City, US - **Twitter:** @HuntressLabs (40,338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Huntress Managed EDR's Pros and Cons? **Pros:** - Customer Support (112 reviews) - Ease of Use (85 reviews) - Threat Detection (57 reviews) - Continuous Monitoring (47 reviews) - Easy Deployment (45 reviews) **Cons:** - Alert Issues (11 reviews) - Improvements Needed (11 reviews) - Integration Issues (11 reviews) - Lack of Customization (11 reviews) - Limited Mac Compatibility (11 reviews) ### What Do G2 Reviewers Say About Huntress Managed EDR? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** from Huntress, emphasizing clear communication and prompt problem resolution. - Users find Huntress Managed EDR to be incredibly **easy to use** , with seamless deployment and excellent support. - Users commend Huntress for its **real-time threat detection** , enhancing security and ensuring protection from malicious activities. - Users value **continuous monitoring** from Huntress Managed EDR for its instant alerts and effective threat management. - Users appreciate the **easy deployment** of Huntress Managed EDR, facilitating quick setup and minimizing gaps in coverage. **Cons:** - Users experience **alert issues** with Huntress Managed EDR, including confusion over false positives and unclear notifications during threats. - Users suggest improvements for **exception handling and AV scan reviews** to enhance the overall functionality of Huntress Managed EDR. - Users note **integration issues** with multiple platforms, wishing for broader compatibility beyond just Defender. - Users note a **lack of customization** in alerts and reporting, limiting their ability to tailor the experience. - Users express concerns over **limited Mac compatibility** , facing challenges in deployment and integration compared to Windows systems. #### What Are Recent G2 Reviews of Huntress Managed EDR? **"[A quality EDR that removes our stress](https://www.g2.com/survey_responses/huntress-managed-edr-review-10820504)"** **Rating:** 4.0/5.0 stars *— Sam K.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-10820504) --- **"[My Time Using Huntress](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826)"** **Rating:** 5.0/5.0 stars *— Jacob S.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826) --- #### What Are G2 Users Discussing About Huntress Managed EDR? - [What is Huntress cyber security?](https://www.g2.com/discussions/what-is-huntress-cyber-security) - [Is Huntress an antivirus?](https://www.g2.com/discussions/is-huntress-an-antivirus) - 2 comments - [How does a huntress work?](https://www.g2.com/discussions/how-does-a-huntress-work) - 1 comment - [What is Huntress program?](https://www.g2.com/discussions/what-is-huntress-program) - 1 comment ### 4. [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions. **Average Rating:** 4.7/5.0 **Total Reviews:** 275 **How Do G2 Users Rate Arctic Wolf?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Arctic Wolf?** - **Seller:** [Arctic Wolf Networks](https://www.g2.com/sellers/arctic-wolf-networks) - **Company Website:** https://www.arcticwolf.com - **Year Founded:** 2012 - **HQ Location:** Eden Prairie, MN - **Twitter:** @AWNetworks (4,520 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2760138/ (3,382 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Hospital & Health Care, Information Technology and Services - **Company Size:** 71% Mid-Market, 20% Enterprise #### What Are Arctic Wolf's Pros and Cons? **Pros:** - Customer Support (58 reviews) - Threat Detection (47 reviews) - Cybersecurity (28 reviews) - Ease of Use (27 reviews) - Alerts (22 reviews) **Cons:** - Expensive (10 reviews) - False Positives (7 reviews) - Learning Curve (7 reviews) - Cybersecurity Risks (6 reviews) - Dashboard Issues (5 reviews) ### What Do G2 Reviewers Say About Arctic Wolf? *AI-generated summary from verified user reviews* **Pros:** - Users praise Arctic Wolf for its **responsive customer support** and proactive threat detection, enhancing security and compliance. - Users value the **proactive threat detection** of Arctic Wolf, ensuring timely responses and expert support for security incidents. - Users value the **proactive support** from Arctic Wolf, enhancing their security efforts and peace of mind. - Users value the **ease of use** of Arctic Wolf, appreciating its smooth deployment and user-friendly interface. - Users value the **fast notifications** from Arctic Wolf, allowing prompt engagement and effective issue triaging. **Cons:** - Users find Arctic Wolf to be **quite pricey** , wishing for a more affordable alternative despite its effectiveness. - Users report some **false positives** with Arctic Wolf's alerts, causing additional time spent on investigations. - Users note a **challenging learning curve** with Arctic Wolf's data processing and setup, requiring IT knowledge and guidance. - Users find the **cybersecurity risks overwhelming** in meetings, suggesting better consolidation and notification methods for clarity. - Users report **dashboard issues** with quirks and sorting limitations, but updates help improve functionality over time. #### What Are Recent G2 Reviews of Arctic Wolf? **"[Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7](https://www.g2.com/survey_responses/arctic-wolf-review-12647394)"** **Rating:** 5.0/5.0 stars *— Kris I.* [Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12647394) --- **"[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)"** **Rating:** 4.5/5.0 stars *— Jenine M.* [Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12190051) --- #### What Are G2 Users Discussing About Arctic Wolf? - [What is CylancePROTECT used for?](https://www.g2.com/discussions/what-is-cylanceprotect-used-for) - 1 comment - [What is CylanceOPTICS used for?](https://www.g2.com/discussions/what-is-cylanceoptics-used-for) - 1 comment - [How much does arctic wolf cost?](https://www.g2.com/discussions/arctic-wolf-how-much-does-arctic-wolf-cost) - 1 comment - [How much does arctic wolf cost?](https://www.g2.com/discussions/how-much-does-arctic-wolf-cost) - [Is Arctic wolf a SIEM?](https://www.g2.com/discussions/is-arctic-wolf-a-siem) - 1 comment ### 5. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC **Average Rating:** 4.6/5.0 **Total Reviews:** 413 **How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.0/10 (Category avg: 9.0/10) - **Automated remediation:** 9.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?** - **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike) - **Company Website:** https://www.crowdstrike.com - **Year Founded:** 2011 - **HQ Location:** Sunnyvale, CA - **Twitter:** @CrowdStrike (110,809 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Cyber Security Analyst - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 43% Enterprise, 43% Mid-Market #### What Are CrowdStrike Falcon Endpoint Protection Platform's Pros and Cons? **Pros:** - Features (113 reviews) - Threat Detection (103 reviews) - Ease of Use (98 reviews) - Security (97 reviews) - Detection (90 reviews) **Cons:** - Expensive (54 reviews) - Complexity (40 reviews) - Learning Curve (35 reviews) - Limited Features (33 reviews) - Pricing Issues (29 reviews) ### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing overall security effectiveness. - Users praise the **powerful threat detection capabilities** of CrowdStrike Falcon, appreciating its effectiveness and lightweight performance. - Users value the **ease of use** of CrowdStrike Falcon, enhancing efficiency without taxing system resources. - Users value the **advanced real-time threat protection** of CrowdStrike Falcon, ensuring efficient security without system overload. - Users value the **highly accurate detection** of CrowdStrike Falcon, effectively identifying threats with minimal false positives. **Cons:** - Users find the **high cost** of CrowdStrike Falcon a barrier, especially for smaller teams and organizations. - Users experience **initial complexity** and a steep learning curve, making it challenging for non-technical staff to adapt. - Users find the **initial complexity and learning curve** of CrowdStrike challenging, particularly for those new to EDR tools. - Users find the **limited features** disappointing, especially since advanced functionalities come with extra licensing costs. - Users find **pricing issues** to be a barrier, especially for smaller organizations needing advanced features with extra licensing costs. #### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform? **"[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)"** **Rating:** 5.0/5.0 stars *— Ansh B.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852) --- **"[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)"** **Rating:** 5.0/5.0 stars *— Anup A.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621) --- #### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform? - [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment - [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment - [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment - [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost) - [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection) ### 6. [eSentire](https://www.g2.com/products/esentire/reviews) eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire. **Average Rating:** 4.6/5.0 **Total Reviews:** 284 **How Do G2 Users Rate eSentire?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10) - **Automated remediation:** 8.6/10 (Category avg: 8.6/10) - **Automated investigation:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind eSentire?** - **Seller:** [eSentire](https://www.g2.com/sellers/esentire) - **Company Website:** https://www.esentire.com - **Year Founded:** 2001 - **HQ Location:** Waterloo, Ontario - **Twitter:** @eSentire (6,438 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/150760/ (571 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, CTO - **Top Industries:** Financial Services, Legal Services - **Company Size:** 59% Mid-Market, 23% Enterprise #### What Are eSentire's Pros and Cons? **Pros:** - Response Time (29 reviews) - Customer Support (24 reviews) - SOC Services (19 reviews) - Continuous Monitoring (18 reviews) - Immediate Response (17 reviews) **Cons:** - Communication Issues (15 reviews) - Expensive (8 reviews) - Inefficient Alert System (8 reviews) - Portal Issues (7 reviews) - Poor Reporting (6 reviews) ### What Do G2 Reviewers Say About eSentire? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **swift response time** of eSentire, ensuring quick resolution and effective incident management. - Users commend eSentire for their **proactive customer support** , ensuring swift resolutions and a seamless user experience. - Users value the **proactive SOC services** of eSentire, appreciating the thorough analysis and responsive threat management. - Users value eSentire's **continuous monitoring** , providing 24x7 vigilance and thorough analysis for enhanced security management. - Users value eSentire's **immediate response** , ensuring swift action and seamless support for all cybersecurity needs. **Cons:** - Users experience **communication issues** affecting escalation processes and service configurations, leading to confusion and delays. - Users find eSentire's pricing to be **expensive** , limiting access to additional services and features. - Users find the **inefficient alert system** challenging, leading to noise and manual adjustments for new notifications. - Users face **portal issues** with eSentire, particularly with UI consistency and intuitiveness in the customer portal. - Users find **poor reporting** and limited customization hamper insights and ongoing communication with eSentire. #### What Are Recent G2 Reviews of eSentire? **"[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)"** **Rating:** 5.0/5.0 stars *— Charles C.* [Read full review](https://www.g2.com/survey_responses/esentire-review-9942013) --- **"[24/7 Proactive MDR with Strong Integration and Centralized Visibility](https://www.g2.com/survey_responses/esentire-review-12795253)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/esentire-review-12795253) --- #### What Are G2 Users Discussing About eSentire? - [What does MDR mean?](https://www.g2.com/discussions/esentire-what-does-mdr-mean) - [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) - 1 comment - [What is MDR and EDR?](https://www.g2.com/discussions/esentire-what-is-mdr-and-edr) - [What is MDR and EDR?](https://www.g2.com/discussions/what-is-mdr-and-edr) - [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) - 1 comment ### 7. [ThreatDown](https://www.g2.com/products/threatdown/reviews) ThreatDown is an all-in-one cybersecurity platform that delivers enterprise-grade protection without the complexity. Built to make advanced cybersecurity accessible without adding headcount. ThreatDown MDR monitors your environment around the clock, investigates alerts on your behalf, and takes action to contain threats before they spread— delivering the protection of an in-house SOC without the cost. One lightweight agent. One cloud-based console. ThreatDown brings endpoint and identity security together with patch management, vulnerability assessment, DNS filtering, and email security—eliminating tool sprawl and reducing operational overhead. Native EDR and ITDR telemetry connects user activity with endpoint behavior, giving teams the full attack story so they can detect and respond faster. Backed by nearly two decades of Malwarebytes expertise, ThreatDown pairs award-winning detection with a patented remediation engine that removes every trace of malware to prevent reinfection. It stops ransomware, credential theft, zero-day exploits, phishing, and human-operated attacks—and goes further with built-in ransomware rollback to help organizations recover quickly. Deploy in minutes. See value fast. Recognized as an MRG Effitas Product of the Year and a G2 Leader, ThreatDown is consistently rated for ease of use, rapid deployment, and high-quality support. ThreatDown Solutions ThreatDown MDR (Managed Detection and Response) delivers 24/7/365 human-led threat monitoring, investigation, and remediation powered by Malwarebytes detection and AI-driven engines—closing the security resource gap and reducing risk from unknown threats. ThreatDown EDR (Endpoint Detection and Response) protects against ransomware, zero-day exploits, phishing, and human-operated attacks that bypass prevention layers, with the tools to detect, investigate, and contain threats. ThreatDown ITDR (Identity Threat Detection and Response) stops identity-based attacks by continuously monitoring credential, privilege, and access behavior across Active Directory, Microsoft Entra ID, and Okta. Native correlation with EDR delivers unified endpoint-to-identity visibility and response—closing the post-authentication gap that IAM and MFA leave open. For Partners Our multi-tenant ThreatDown OneView platform enables MSPs and IT admins to streamline operations with centralized management of customer endpoints, license subscriptions, reporting, and global policies. With products and services like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and the rest of our technologies in our portfolio, partners can offer the right product or service to each customer, tailored to their specific needs. Find out more about our partner program at https://www.threatdown.com/partner-program. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,044 **How Do G2 Users Rate ThreatDown?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 9.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind ThreatDown?** - **Seller:** [Malwarebytes](https://www.g2.com/sellers/malwarebytes) - **Company Website:** https://www.malwarebytes.com - **Year Founded:** 2008 - **HQ Location:** Santa Clara, CA - **Twitter:** @Malwarebytes (88,536 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/malwarebytes/ (592 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 48% Small-Business, 42% Mid-Market #### What Are ThreatDown's Pros and Cons? **Pros:** - Ease of Use (98 reviews) - Features (67 reviews) - Security (59 reviews) - Threat Detection (55 reviews) - Customer Support (53 reviews) **Cons:** - Poor Customer Support (23 reviews) - Lack of Clarity (22 reviews) - Missing Features (19 reviews) - False Positives (18 reviews) - Communication Issues (16 reviews) ### What Do G2 Reviewers Say About ThreatDown? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of ThreatDown for straightforward deployment and seamless integration with clients. - Users praise the **easy onboarding and user-friendly dashboard** of ThreatDown, enhancing their proactive security management experience. - Users value the **robust security and effective remediation tools** of ThreatDown, enhancing their network protection effortlessly. - Users value the **effective threat detection** of ThreatDown, enjoying its seamless real-time protection and user-friendly interface. - Users emphasize the **exceptional customer support** of ThreatDown, highlighting prompt assistance and pleasant interactions. **Cons:** - Users report **poor customer support** with limited outreach and a lack of dedicated chat options for troubleshooting. - Users find the **lack of clarity** in reporting customization and integration processes frustrating and time-consuming. - Users express frustration over the **limited features** of ThreatDown, impacting usability and overall satisfaction with the product. - Users report issues with **false positives** , complicating usage and often blocking legitimate software without clear guidance. - Users face **communication issues** with ThreatDown, as help and system identification processes can be frustratingly complex. #### What Are Recent G2 Reviews of ThreatDown? **"[Protection for the things that matter the most!](https://www.g2.com/survey_responses/threatdown-review-3090996)"** **Rating:** 5.0/5.0 stars *— John K.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-3090996) --- **"[Effortless Endpoint Protection with Seamless Patching](https://www.g2.com/survey_responses/threatdown-review-11031188)"** **Rating:** 5.0/5.0 stars *— Tom F.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-11031188) --- #### What Are G2 Users Discussing About ThreatDown? - [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for) - [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team) - [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment - [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes - [Is Malwarebytes free for business use?](https://www.g2.com/discussions/is-malwarebytes-free-for-business-use) - 1 comment, 1 upvote ### 8. [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization's digital identities safe, even as attackers develop sneakier tactics. **Average Rating:** 4.8/5.0 **Total Reviews:** 107 **How Do G2 Users Rate Huntress Managed ITDR?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10) - **Automated remediation:** 9.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Huntress Managed ITDR?** - **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs) - **Company Website:** https://huntress.com - **Year Founded:** 2015 - **HQ Location:** Ellicott City, US - **Twitter:** @HuntressLabs (40,338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 76% Small-Business, 19% Mid-Market #### What Are Huntress Managed ITDR's Pros and Cons? **Pros:** - Continuous Monitoring (17 reviews) - Easy Integrations (11 reviews) - Reliability (10 reviews) - Threat Detection (9 reviews) - Customer Support (8 reviews) **Cons:** - Inadequate Detection (3 reviews) - Limited Control (3 reviews) - Expensive (2 reviews) - False Positives (2 reviews) - Inefficient Alert System (2 reviews) ### What Do G2 Reviewers Say About Huntress Managed ITDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **continuous monitoring** of Huntress Managed ITDR for its quick detection of threats and operational efficiency. - Users appreciate the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and support for security needs. - Users highlight the **reliability** of Huntress Managed ITDR, providing 24/7 defense and swift incident detection. - Users highlight the **effective threat detection** of Huntress Managed ITDR, ensuring swift responses to potential security threats. - Users commend the **rapid, responsive customer support** from Huntress, enhancing their overall experience and efficiency. **Cons:** - Users find the **inadequate detection of failed login attempts** limits proactive threat responses and increases investigation time. - Users desire **greater control and customization** in the Huntress console to enhance management and operational flexibility. - Users find the **pricing high** since costs increase with each additional user, which can be prohibitive. - Users note occasional **false positives** in alerts, particularly with VPNs and inaccurate location data, but value the security provided. - Users find the **inefficient alert system** limits timely responses, especially for undetected failed login attempts and vague alerts. #### What Are Recent G2 Reviews of Huntress Managed ITDR? **"[Top-Tier Threat Detection and Easy Setup](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336)"** **Rating:** 5.0/5.0 stars *— Nick A.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336) --- **"[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)"** **Rating:** 5.0/5.0 stars *— Lisa V.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856) --- ### 9. [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection. **Average Rating:** 4.6/5.0 **Total Reviews:** 930 **How Do G2 Users Rate ESET PROTECT?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.7/10 (Category avg: 9.0/10) - **Automated remediation:** 9.8/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind ESET PROTECT?** - **Seller:** [ESET](https://www.g2.com/sellers/eset) - **Company Website:** https://www.eset.com - **Year Founded:** 1992 - **HQ Location:** Bratislava, Slovak Republic - **Twitter:** @ESET (275,702 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/28967/ (1,983 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Mid-Market, 46% Small-Business #### What Are ESET PROTECT's Pros and Cons? **Pros:** - Ease of Use (95 reviews) - Protection (79 reviews) - Reliability (71 reviews) - Security (64 reviews) - Centralized Management (58 reviews) **Cons:** - Learning Curve (32 reviews) - Difficult Configuration (31 reviews) - Not User-Friendly (25 reviews) - Lack of Clarity (23 reviews) - Difficult Navigation (20 reviews) ### What Do G2 Reviewers Say About ESET PROTECT? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of installation and setup** for ESET PROTECT, making it accessible for everyone. - Users commend ESET PROTECT for its **robust protection against ransomware** , ensuring comprehensive security across all endpoints. - Users commend the **reliable ransomware protection** of ESET PROTECT, ensuring robust security across various endpoints. - Users appreciate the **great security** of ESET PROTECT, ensuring safety with minimal impact on system performance. - Users value the **centralized management** of ESET PROTECT, enhancing convenience and effectiveness in device monitoring. **Cons:** - Users find that ESET PROTECT has a **steep learning curve** , complicated by slow updates and limited reporting features. - Users find the **difficult configuration** of ESET PROTECT time-consuming, impacting the rollout and automation efforts. - Users find the ESET PROTECT **not user-friendly** due to limited dashboard customization and excessive clicking for data access. - Users experience a **lack of clarity** with policy management and task handling, complicating security oversight and implementation. - Users find **difficult navigation** in ESET PROTECT, causing delays and challenges during implementation and configuration. #### What Are Recent G2 Reviews of ESET PROTECT? **"[Clear, Centralized Console for Managing All Endpoints](https://www.g2.com/survey_responses/eset-protect-review-12826797)"** **Rating:** 4.5/5.0 stars *— Dmitry D.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-12826797) --- **"[Easy-to-Use, Silent Protection with Strong Reporting and Customization](https://www.g2.com/survey_responses/eset-protect-review-12762129)"** **Rating:** 4.5/5.0 stars *— Rodeny M.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-12762129) --- #### What Are G2 Users Discussing About ESET PROTECT? - [What is ESET PROTECT Platform used for?](https://www.g2.com/discussions/what-is-eset-protect-platform-used-for) - [What is ESET PROTECT Advanced used for?](https://www.g2.com/discussions/what-is-eset-protect-advanced-used-for) - [How does ESET encryption work?](https://www.g2.com/discussions/eset-secure-authentication-how-does-eset-encryption-work) - [Is ESET better than Sophos?](https://www.g2.com/discussions/is-eset-better-than-sophos) - [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) - 1 comment ### 10. [Red Canary](https://www.g2.com/products/red-canary/reviews) Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud. **Average Rating:** 4.7/5.0 **Total Reviews:** 131 **How Do G2 Users Rate Red Canary?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10) - **Automated remediation:** 8.8/10 (Category avg: 8.6/10) - **Automated investigation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Red Canary?** - **Seller:** [Red Canary](https://www.g2.com/sellers/red-canary) - **Company Website:** https://redcanary.com - **Year Founded:** 2013 - **HQ Location:** Denver, Colorado - **Twitter:** @redcanary (30,038 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3621373 (359 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Security Engineer - **Top Industries:** Financial Services, Manufacturing - **Company Size:** 56% Enterprise, 40% Mid-Market #### What Are Red Canary's Pros and Cons? **Pros:** - Customer Support (40 reviews) - Threat Detection (26 reviews) - Reliability (20 reviews) - Alert Management (16 reviews) - Features (15 reviews) **Cons:** - Inefficient Alert System (13 reviews) - Communication Issues (7 reviews) - Expensive (6 reviews) - Difficult Navigation (4 reviews) - Integration Issues (4 reviews) ### What Do G2 Reviewers Say About Red Canary? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **unparalleled customer support** of Red Canary, feeling confident and supported in their security needs. - Users value the **expert threat detection** capabilities of Red Canary, appreciating their proactive support and deep analysis. - Users commend the **reliability** of Red Canary, noting expert support and seamless threat detection that ensures peace of mind. - Users value the **relevant alert management** of Red Canary, enhancing focus by filtering out false alarms effectively. - Users value the **ease of integration and comprehensive features** of Red Canary, greatly enhancing team productivity and efficiency. **Cons:** - Users face **inefficient alert notifications** from Red Canary, leading to critical lapses in threat acknowledgment and response. - Users experience **communication issues** with Red Canary, lacking clear access guidance and consistent account management. - Users feel that Red Canary is **expensive** , particularly with its new ala carte pricing model and lack of hard SLAs. - Users find Red Canary's **difficult navigation** challenging, especially on the mobile app and with complex integrations. - Users express concern over **integration issues** , noting reliance on Crowdstrike and a lack of broader system compatibility. #### What Are Recent G2 Reviews of Red Canary? **"[Brilliant Threat Detection and SOC Monitoring with Strong Remediation Guidance](https://www.g2.com/survey_responses/red-canary-review-12819351)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/red-canary-review-12819351) --- **"[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)"** **Rating:** 4.5/5.0 stars *— Rinalon E.* [Read full review](https://www.g2.com/survey_responses/red-canary-review-12795206) --- #### What Are G2 Users Discussing About Red Canary? - [What is EDR and MDR?](https://www.g2.com/discussions/what-is-edr-and-mdr) - [What is a canary in cyber security?](https://www.g2.com/discussions/what-is-a-canary-in-cyber-security) - [How does Red Canary work?](https://www.g2.com/discussions/how-does-red-canary-work) - 1 comment ### 11. [Guardz](https://www.g2.com/products/guardz/reviews) Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Guardz?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.9/10 (Category avg: 9.0/10) - **Automated remediation:** 8.7/10 (Category avg: 8.6/10) - **Automated investigation:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Guardz?** - **Seller:** [Guardz](https://www.g2.com/sellers/guardz) - **Company Website:** https://guardz.com/ - **Year Founded:** 2022 - **HQ Location:** Tel Aviv, IL - **Twitter:** @GuardzCyber (114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/guardz/ (161 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 74% Small-Business, 22% Mid-Market #### What Are Guardz's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - Security (49 reviews) - Features (37 reviews) - Easy Setup (28 reviews) - Threat Detection (28 reviews) **Cons:** - Limited Features (13 reviews) - Integration Issues (8 reviews) - Lack of Features (8 reviews) - Limited Customization (8 reviews) - Insufficient Information (7 reviews) ### What Do G2 Reviewers Say About Guardz? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Guardz, noting its clean interface and straightforward onboarding process. - Users appreciate the **continuous security monitoring** of Guardz, effectively blocking threats and enhancing cybersecurity management. - Users value the **intuitive user interface** that simplifies management and enhances cybersecurity with robust integrations. - Users love the **easy setup** of Guardz, enabling quick onboarding and efficient security management with minimal effort. - Users value Guardz for its **comprehensive threat detection** , providing a holistic approach to security in one platform. **Cons:** - Users find Guardz has **limited features** , suitable mainly for small businesses and startups but lacking depth. - Users face **integration issues** with Guardz, finding it challenging to connect smoothly with existing security tools. - Users note the **lack of features** in Guardz, limiting customization and third-party integration options. - Users find that **customization options are limited** in Guardz, affecting reporting and feature enablement for diverse teams. - Users find the **insufficient information** on metrics challenging, making it difficult for non-technical users to understand threats. #### What Are Recent G2 Reviews of Guardz? **"[A Unified Cybersecurity Platform That Truly Delivers for MSPs](https://www.g2.com/survey_responses/guardz-review-12922004)"** **Rating:** 5.0/5.0 stars *— Enrique R.* [Read full review](https://www.g2.com/survey_responses/guardz-review-12922004) --- **"[Centralized Dashboard and Seamless Ticketing That Speeds Incident Resolution](https://www.g2.com/survey_responses/guardz-review-12928731)"** **Rating:** 4.5/5.0 stars *— Gay R.* [Read full review](https://www.g2.com/survey_responses/guardz-review-12928731) --- ### 12. [Cynet](https://www.g2.com/products/cynet/reviews) Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency. **Average Rating:** 4.7/5.0 **Total Reviews:** 209 **How Do G2 Users Rate Cynet?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10) - **Automated remediation:** 9.4/10 (Category avg: 8.6/10) - **Automated investigation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Cynet?** - **Seller:** [Cynet](https://www.g2.com/sellers/cynet) - **Company Website:** https://www.cynet.com/ - **Year Founded:** 2014 - **HQ Location:** Boston, MA - **LinkedIn® Page:** https://www.linkedin.com/company/cynet-security/ (332 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** SOC Analyst, Technical Engineer - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 59% Mid-Market, 29% Small-Business #### What Are Cynet's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Features (36 reviews) - Threat Detection (34 reviews) - Customer Support (32 reviews) - Security (31 reviews) **Cons:** - Limited Customization (11 reviews) - Feature Limitations (10 reviews) - Lack of Customization (10 reviews) - Limited Features (10 reviews) - Missing Features (10 reviews) ### What Do G2 Reviewers Say About Cynet? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Cynet, appreciating its straightforward interface and comprehensive functionalities. - Users value Cynet's **streamlined unified platform** , which simplifies endpoint protection with comprehensive and automated features. - Users appreciate the **flawless threat detection** capabilities of Cynet, which effectively monitor and block potential risks. - Users appreciate the **exceptional customer support** from Cynet, which enhances the smooth and straightforward deployment process. - Users value the **flawless threat monitoring and detection** capabilities of Cynet, enhancing overall security effectiveness. **Cons:** - Users find **limited customization** in reporting and dashboard options, often needing to repeat or export data for clarity. - Users note **feature limitations** such as customizable dashboards and limited integration options, affecting overall flexibility. - Users find the **lack of customization** in Cynet's reporting limits their ability to tailor information effectively. - Users note the **limited features** of Cynet, wishing for more customization and third-party integrations for better usability. - Users note the **missing features** in Cynet, specifically lacking web filtering, application control, and firewall management. #### What Are Recent G2 Reviews of Cynet? **"[Cynet Delivers Fast, All-in-One Security With Streamlined Deployment and Strong Visibility](https://www.g2.com/survey_responses/cynet-review-12877349)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/cynet-review-12877349) --- **"[Effective Protection with Usability Issues](https://www.g2.com/survey_responses/cynet-review-11387686)"** **Rating:** 4.0/5.0 stars *— Andrea B.* [Read full review](https://www.g2.com/survey_responses/cynet-review-11387686) --- #### What Are G2 Users Discussing About Cynet? - [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for) - [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment - [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment - [Is cynet 360 good?](https://www.g2.com/discussions/is-cynet-360-good) - 3 comments - [How much does cynet cost?](https://www.g2.com/discussions/how-much-does-cynet-cost) - 1 comment ### 13. [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming. **Average Rating:** 4.7/5.0 **Total Reviews:** 257 **How Do G2 Users Rate Blackpoint Cyber?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 9.0/10 (Category avg: 8.6/10) - **Automated investigation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Blackpoint Cyber?** - **Seller:** [Blackpoint Cyber](https://www.g2.com/sellers/blackpoint-cyber) - **Year Founded:** 2014 - **HQ Location:** Denver, Colorado, United States - **Twitter:** @blackpointus (1,531 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9381059/ (200 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 82% Small-Business, 17% Mid-Market #### What Are Blackpoint Cyber's Pros and Cons? **Pros:** - Customer Support (18 reviews) - Threat Detection (17 reviews) - Deployment Ease (14 reviews) - Setup Ease (13 reviews) - Continuous Monitoring (12 reviews) **Cons:** - Integration Issues (5 reviews) - Poor Reporting (5 reviews) - Expensive (4 reviews) - Portal Issues (4 reviews) - Difficult Navigation (3 reviews) ### What Do G2 Reviewers Say About Blackpoint Cyber? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** of Blackpoint Cyber, appreciating fast responses and effective solutions. - Users value the **rapid threat detection** of Blackpoint Cyber, effectively isolating threats within minutes for enhanced security. - Users value the **quick and easy deployment** of Blackpoint Cyber, enhancing overall efficiency and response times. - Users find **setup extremely easy** with Blackpoint Cyber, appreciating quick deployment and helpful support teams. - Users value the **continuous monitoring** by Blackpoint Cyber, appreciating their quick response and effective threat management. **Cons:** - Users find **integration issues** with Blackpoint Cyber, complicating use and limiting compatibility with other solutions. - Users highlight the **poor reporting** capabilities of Blackpoint Cyber, finding it inadequate for comprehensive asset management. - Users find Blackpoint Cyber's services to be **expensive** , making it a challenging option for budget-conscious customers. - Users express frustration with the **clunky portal navigation** and its limitations in functionality and coverage options. - Users find the **difficult navigation** of Blackpoint Cyber challenging, affecting their overall experience and ease of use. #### What Are Recent G2 Reviews of Blackpoint Cyber? **"[Effortless Compliance and Reporting with Blackpoint](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236)"** **Rating:** 4.5/5.0 stars *— Ian B.* [Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236) --- **"[Blackpoint Cyber: Exceptional 24/7 Monitoring with Simple Setup](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333)"** **Rating:** 5.0/5.0 stars *— Randal W.* [Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333) --- #### What Are G2 Users Discussing About Blackpoint Cyber? - [What is your primary use case for Blackpoint Cyber, and how has it impacted your cybersecurity strategy?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-blackpoint-cyber-and-how-has-it-impacted-your-cybersecurity-strategy) - [What is Blackpoint MDR?](https://www.g2.com/discussions/what-is-blackpoint-mdr) - [What does CyberSecurity software do?](https://www.g2.com/discussions/blackpoint-cyber-what-does-cybersecurity-software-do) - [Is Blackpoint cyber a SIEM?](https://www.g2.com/discussions/is-blackpoint-cyber-a-siem) - 4 comments - [What is blackpoint software?](https://www.g2.com/discussions/what-is-blackpoint-software) - 3 comments ### 14. [Todyl Security Platform](https://www.g2.com/products/todyl-security-platform/reviews) Todyl is an AI-powered Cybersecurity and Assurance Platform for threat, risk, and compliance management delivered through a single agent and a single portal. Our platform defends against modern, advanced threats spanning identity, endpoint, network, cloud, SaaS, and more. We also simplify meeting and demonstrating extensive compliance and insurance requirements with centralized data collection and reporting, easy-to-use assessment tools, a built-in risk register, and dashboards to cut back on manual reporting and spreadsheet sprawl. Our platform delivers a layered approach to cybersecurity, spanning SASE, Micro-Segmentation (LZT), Endpoint Security, SIEM, MXDR, and GRC all delivered through the same agent, in a cloud native platform. It’s easy to implement as a cost effective, fully integrated single solution that can consolidate and simplify your security and compliance programs. You can also deploy individual modules to meet your current needs, with a simple toggle within the UI to add or trial new modules when you need them. And an integrated Assurance Marketplace helps you complete your security program with additional services like incident response and penetration testing, and streamlined access to cyber insurance providers. **Average Rating:** 4.7/5.0 **Total Reviews:** 106 **How Do G2 Users Rate Todyl Security Platform?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.6/10 (Category avg: 8.6/10) - **Automated investigation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Todyl Security Platform?** - **Seller:** [Todyl](https://www.g2.com/sellers/todyl) - **Company Website:** https://www.todyl.com/ - **Year Founded:** 2015 - **HQ Location:** Denver, CO - **LinkedIn® Page:** https://www.linkedin.com/company/todylprotection (122 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 75% Small-Business, 8% Mid-Market #### What Are Todyl Security Platform's Pros and Cons? **Pros:** - Ease of Use (64 reviews) - Customer Support (51 reviews) - Features (41 reviews) - Security (39 reviews) - Deployment Ease (35 reviews) **Cons:** - Improvements Needed (21 reviews) - Integration Issues (14 reviews) - Inadequate Reporting (12 reviews) - Limited Features (12 reviews) - Poor Reporting (12 reviews) ### What Do G2 Reviewers Say About Todyl Security Platform? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Todyl Security Platform, appreciating its intuitive interface and swift support. - Users highlight the **top-notch customer support** of Todyl, with quick responses and easy access to solutions. - Users value the **convenient integration of EDR, SIEM, MXDR, and SASE** within Todyl's comprehensive security platform. - Users value the **comprehensive security** features of Todyl, appreciating its ease of installation and excellent support. - Users commend the **deployment ease** of Todyl Security Platform, appreciating its intuitive interface and seamless integration. **Cons:** - Users note that Todyl needs **improvements in customization, integration, and addressing the learning curve** for enhanced usability. - Users report **integration issues** with Todyl, citing limited API and evolving modules that hinder seamless customization. - Users find the **inadequate reporting** features challenging and desire easier access for strategic reviews. - Users note the **limited features** of Todyl, particularly in customization, integrations, and advanced reporting options. - Users often find **reporting difficult** , suggesting improvements for easier access and enhanced customizability in Todyl. #### What Are Recent G2 Reviews of Todyl Security Platform? **"[Todyl Simplified Our Stack with Enterprise-Level Security at a Great Price](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444)"** **Rating:** 5.0/5.0 stars *— Nahjee M.* [Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444) --- **"[Valuable Visibility with Room for Improvement](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307)"** **Rating:** 4.0/5.0 stars *— Ethan D.* [Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307) --- ### 15. [Secureworks Taegis MDR](https://www.g2.com/products/secureworks-taegis-mdr/reviews) Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat. **Average Rating:** 4.6/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Secureworks Taegis MDR?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10) - **Automated remediation:** 8.0/10 (Category avg: 8.6/10) - **Automated investigation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Secureworks Taegis MDR?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) - **Ownership:** LSE:SOPH **Who Uses This Product?** - **Top Industries:** Financial Services, Computer & Network Security - **Company Size:** 52% Mid-Market, 38% Enterprise #### What Are Secureworks Taegis MDR's Pros and Cons? **Pros:** - Immediate Response (2 reviews) - 24/7 Availability (1 reviews) - Customer Support (1 reviews) - Dashboard Usability (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Difficult Navigation (1 reviews) - Implementation Challenges (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Secureworks Taegis MDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **immediate response** capabilities of Secureworks Taegis MDR, ensuring quick resolution and expert support. - Users value the **24/7 availability** of Secureworks Taegis MDR, ensuring constant monitoring and swift incident response. - Users value the **excellent customer support** from Secureworks’ Threat Hunting and tAM teams for business enhancement. - Users find the **dashboard usability** of Secureworks Taegis MDR excellent, making it accessible for non-technical staff. - Users value the **easy integrations** with vendors like Microsoft, enhancing security and operational agility. **Cons:** - Users find **difficult navigation** challenging, particularly with advanced features and the need for expertise in setup and tuning. - Users note that **implementation challenges** arise with new integrations, especially with less common tools, causing delays. - Users experience **integration issues** with third-party tools, complicating the platform's initial setup and overall usability. - Users find the platform's **learning curve steep** , particularly when navigating advanced features and setting up alerts. - Users note that while Secureworks Taegis MDR has **limited features** , the essential tools function reliably and effectively. #### What Are Recent G2 Reviews of Secureworks Taegis MDR? **"[Comprehensive, Scalable MDR with Strong Threat Intelligence Backing](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013)"** **Rating:** 4.0/5.0 stars *— Akshat G.* [Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013) --- **"[Advanced Threat Detection with Expert 24/7 Support](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410)"** **Rating:** 5.0/5.0 stars *— Khushwant V.* [Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410) --- #### What Are G2 Users Discussing About Secureworks Taegis MDR? - [What is Secureworks Taegis ManagedXDR used for?](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) - 1 comment ### 16. [Field Effect MDR](https://www.g2.com/products/field-effect-mdr/reviews) Field Effect delivers intelligence-grade managed detection and response for the AI era. Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more. With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have. **Average Rating:** 4.8/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Field Effect MDR?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 7.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Field Effect MDR?** - **Seller:** [Field Effect](https://www.g2.com/sellers/field-effect) - **Company Website:** https://fieldeffect.com/ - **Year Founded:** 2016 - **HQ Location:** Ottawa - **Twitter:** @fieldeffectsoft (1,304 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/field-effect-software (151 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 52% Small-Business, 27% Mid-Market #### What Are Field Effect MDR's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Customer Support (8 reviews) - Alert Notifications (6 reviews) - Setup Ease (6 reviews) - Threat Detection (6 reviews) **Cons:** - Alert Issues (5 reviews) - Inefficient Alert System (3 reviews) - Learning Curve (3 reviews) - Communication Issues (2 reviews) - Integration Issues (2 reviews) ### What Do G2 Reviewers Say About Field Effect MDR? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Field Effect MDR, noting a simple setup and intuitive interface for all team members. - Users value the **helpful customer support** of Field Effect MDR, ensuring efficient implementation and quick responses. - Users appreciate the **easy management of alert notifications** , facilitating timely issue detection and proactive security measures. - Users appreciate the **easy setup** of Field Effect MDR, facilitating quick deployment and accessibility for all team members. - Users value the **24/7 threat detection** of Field Effect MDR, ensuring constant protection and quick response to incidents. **Cons:** - Users experience **alert issues** that lack clarity and require additional support, affecting efficiency and integration. - Users find the **inefficient alert system** overwhelming, often requiring additional support to manage alert volume effectively. - Users find the **learning curve steep** for Field Effect MDR, requiring time and simplification for effective use. - Users experience **communication issues** with technical explanations, often needing to simplify information for clients. - Users struggle with **integration issues** that disrupt workflows and lead to complications with other systems. #### What Are Recent G2 Reviews of Field Effect MDR? **"[Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172)"** **Rating:** 5.0/5.0 stars *— Lawrence S.* [Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172) --- **"[Exceptional Security and Usability with Field Effect MDR](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101)"** **Rating:** 5.0/5.0 stars *— Melissa C.* [Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101) --- #### What Are G2 Users Discussing About Field Effect MDR? - [What is Covalence used for?](https://www.g2.com/discussions/what-is-covalence-used-for) - 1 comment ### 17. [Deepwatch](https://www.g2.com/products/deepwatch/reviews) Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020 **Average Rating:** 4.5/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Deepwatch?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Deepwatch?** - **Seller:** [Deepwatch](https://www.g2.com/sellers/deepwatch) - **Company Website:** https://www.deepwatch.com/ - **Year Founded:** 2019 - **HQ Location:** Palo Alto, California, United States - **Twitter:** @deepwatch_sec (907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deepwatchsec (226 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 45% Enterprise #### What Are Deepwatch's Pros and Cons? **Pros:** - Response Time (4 reviews) - Continuous Monitoring (3 reviews) - Implementation Ease (3 reviews) - Reliability (3 reviews) - Staff Expertise (3 reviews) **Cons:** - Communication Issues (3 reviews) - Limited Integration (3 reviews) - Slow Performance (2 reviews) - Deployment Issues (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Deepwatch? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **rapid response time** of Deepwatch, ensuring quick handling of requests and alerts. - Users value the **continuous monitoring** from Deepwatch, enhancing security and providing timely insights and exceptional support. - Users praise the **implementation ease** of Deepwatch, noting a smooth transition and effective support throughout the process. - Users value the **reliable and consistent service** offered by Deepwatch, enhancing their security operations effectively. - Users value the **expertise of Deepwatch's skilled analysts** , enhancing security and responsiveness through comprehensive support. **Cons:** - Users report **communication issues** with Deepwatch, noting delays in support and quieter interactions on collaboration channels. - Users face **limited integration options** that hinder performance and complicate the overall experience with Deepwatch. - Users note **slow performance** with Deepwatch during large data queries, impacting overall efficiency and experience. - Users find that **deployment issues** can complicate onboarding and integration, affecting overall experience in complex environments. - Users find **difficult navigation** in Deepwatch due to Service Now, preferring more user-friendly alternatives like Jira. #### What Are Recent G2 Reviews of Deepwatch? **"[Dependable, Responsive Support That’s Easy to Work With](https://www.g2.com/survey_responses/deepwatch-review-12998883)"** **Rating:** 5.0/5.0 stars *— Rachel S.* [Read full review](https://www.g2.com/survey_responses/deepwatch-review-12998883) --- **"[Amazing Security Operations with Expert Guidance and Continuous Monitoring by Deepwatch.](https://www.g2.com/survey_responses/deepwatch-review-12394279)"** **Rating:** 4.0/5.0 stars *— Bhavik T.* [Read full review](https://www.g2.com/survey_responses/deepwatch-review-12394279) --- ### 18. [Cybereason Managed Detection and Response](https://www.g2.com/products/cybereason-managed-detection-and-response/reviews) Cybereason Managed Detection and Response (MDR) is a comprehensive, fully managed security solution that provides organizations with 24/7 proactive threat hunting, detection, and remediation services. Leveraging the Cybereason Defense Platform and a dedicated Security Operations Center (SOC), this service offers deep visibility into malicious operations (MalOps™) across all network endpoints, enabling rapid identification and neutralization of cyber threats. Key Features and Functionality: - Continuous Monitoring: Provides round-the-clock surveillance of network activities to detect and respond to threats in real-time. - Rapid Threat Detection and Response: Achieves industry-leading response times, detecting threats in under one minute, triaging within five minutes, and remediating in less than thirty minutes. - MalOp™ Severity Scoring: Utilizes a proprietary scoring system to prioritize threats based on severity, ensuring critical issues are addressed promptly. - Proactive Threat Hunting: Employs advanced techniques to identify and mitigate potential threats before they can cause harm. - Flexible Deployment: Offers scalable solutions suitable for organizations of all sizes, with deployment operational in hours, not days. Primary Value and Problem Solved: Cybereason MDR addresses the challenges organizations face in managing complex cybersecurity threats, especially those lacking extensive in-house security resources. By providing expert-driven, continuous monitoring and rapid response capabilities, it enhances an organization's security posture, reduces alert fatigue, and streamlines security operations. This service effectively mitigates the risk of breaches, allowing organizations to focus on their core business activities with confidence in their cybersecurity defenses. **Average Rating:** 4.6/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Cybereason Managed Detection and Response?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.5/10 (Category avg: 9.0/10) - **Automated remediation:** 8.6/10 (Category avg: 8.6/10) - **Automated investigation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Cybereason Managed Detection and Response?** - **Seller:** [Cybereason](https://www.g2.com/sellers/cybereason) - **Year Founded:** 2012 - **HQ Location:** La Jolla, San Diego, US - **LinkedIn® Page:** https://www.linkedin.com/company/cybereason (482 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Enterprise, 45% Mid-Market #### What Are Cybereason Managed Detection and Response's Pros and Cons? **Pros:** - Endpoint Security (1 reviews) - Network Security (1 reviews) **Cons:** - False Positives (1 reviews) ### What Do G2 Reviewers Say About Cybereason Managed Detection and Response? *AI-generated summary from verified user reviews* **Pros:** - Users find Cybereason’s **effective endpoint protection** essential for safeguarding their environment against various threats. - Users value the **effective protection** Cybereason provides for environments and endpoints against potential threats. **Cons:** - Users appreciate the ease of use but are frustrated by the **high number of false positives** it generates. #### What Are Recent G2 Reviews of Cybereason Managed Detection and Response? **"[MDR at its best](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753)"** **Rating:** 4.5/5.0 stars *— Verified User in Electrical/Electronic Manufacturing* [Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753) --- **"[Cyberreason at Carbon Black](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041)"** **Rating:** 4.0/5.0 stars *— Amy C.* [Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041) --- #### What Are G2 Users Discussing About Cybereason Managed Detection and Response? - [What is Cybereason Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-cybereason-managed-detection-and-response-used-for) ### 19. [LevelBlue MDR / MXDR](https://www.g2.com/products/levelblue-mdr-mxdr/reviews) LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co. **Average Rating:** 4.5/5.0 **Total Reviews:** 247 **How Do G2 Users Rate LevelBlue MDR / MXDR?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind LevelBlue MDR / MXDR?** - **Seller:** [LevelBlue](https://www.g2.com/sellers/levelblue-49a2e3c1-ca90-4308-b899-08973f657bae) - **HQ Location:** Dallas, Texas, United States - **LinkedIn® Page:** https://www.linkedin.com/company/levelbluecyber/ (782 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Mid-Market, 36% Enterprise #### What Are LevelBlue MDR / MXDR's Pros and Cons? **Pros:** - Dashboard Usability (1 reviews) - Deployment Ease (1 reviews) - Easy Installation (1 reviews) - SOC Services (1 reviews) - Visibility (1 reviews) **Cons:** - Difficult Navigation (1 reviews) - Inefficient Alert System (1 reviews) - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About LevelBlue MDR / MXDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **informative and easy-to-navigate dashboard** of LevelBlue MDR/MXDR for its simplicity and efficiency. - Users appreciate the **deployment ease** of LevelBlue MDR / MXDR, finding setup and navigation straightforward and intuitive. - Users value the **easy installation** of LevelBlue MDR / MXDR, enhancing their overall deployment experience. - Users value the **compliance support** of LevelBlue MDR / MXDR, facilitating certifications like SOC2 and HITRUST. - Users value the **full visibility** provided by LevelBlue MDR/MXDR, offering complete tracking of incidents for better insights. **Cons:** - Users find the **difficult navigation** of the vulnerability list frustrating, complicating their report access and understanding. - Users find the **inefficient alert system** can disrupt the experience, requiring improvements for better responsiveness. - Users find the **reporting to be poor** , struggling with limited access and challenging navigation of the vulnerability list. #### What Are Recent G2 Reviews of LevelBlue MDR / MXDR? **"[Provided my company with more visilibility and peace of mind because it 24/7 SOC team](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839)"** **Rating:** 5.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839) --- **"[Alert Logic Cybersecurity Monitoring In-Depth](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782)"** **Rating:** 5.0/5.0 stars *— Juan M.* [Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782) --- #### What Are G2 Users Discussing About LevelBlue MDR / MXDR? - [What is Alert Logic MDR used for?](https://www.g2.com/discussions/what-is-alert-logic-mdr-used-for) - [What is AT&T Managed Threat Detection and Response Service used for?](https://www.g2.com/discussions/what-is-at-t-managed-threat-detection-and-response-service-used-for) - [What is Alert Logic?](https://www.g2.com/discussions/what-is-alert-logic) ### 20. [Expel](https://www.g2.com/products/expel/reviews) Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks. **Average Rating:** 4.6/5.0 **Total Reviews:** 74 **How Do G2 Users Rate Expel?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Expel?** - **Seller:** [Expel](https://www.g2.com/sellers/expel) - **Company Website:** https://www.expel.com - **Year Founded:** 2016 - **HQ Location:** Herndon, Virginia - **Twitter:** @ExpelSecurity (12,791 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/expel/ (476 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Financial Services - **Company Size:** 51% Enterprise, 34% Mid-Market #### What Are Expel's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Easy Integrations (5 reviews) - Security (5 reviews) - Threat Detection (5 reviews) - Customer Support (4 reviews) **Cons:** - Limited Customization (4 reviews) - Communication Issues (3 reviews) - Inefficient Alert System (3 reviews) - Limited Integration (3 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Expel? *AI-generated summary from verified user reviews* **Pros:** - Users find **Expel's ease of use** exceptional, with effortless navigation and prompt, supportive customer service enhancing their experience. - Users appreciate the **easy integrations** of Expel, facilitating seamless connections within their security ecosystem. - Users value the **quick detection and response** to security threats, enhancing confidence in ongoing protection and management. - Users value the **quick detection and response** of Expel, enhancing their security and efficiency in monitoring threats. - Users value Expel's **responsive and knowledgeable customer support** , enhancing their security operations experience significantly. **Cons:** - Users notice a **limited customization** in Expel's alerting and reporting, creating challenges in specific use cases and workflows. - Users express concerns about **communication issues** , particularly regarding response times and clarity during incident escalations. - Users find the **inefficient alert system** limits customization, making it difficult to prioritize and manage alerts effectively. - Users find the **limited integration** with certain tools hinders seamless workflows and requires returning to native consoles. - Users find Expel to be **expensive** due to additional time spent tweaking reports for specific needs. #### What Are Recent G2 Reviews of Expel? **"[High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours](https://www.g2.com/survey_responses/expel-review-12318827)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/expel-review-12318827) --- **"[Clear Details, Smart Alert Prioritisation, and Proactive Remediation](https://www.g2.com/survey_responses/expel-review-12564386)"** **Rating:** 5.0/5.0 stars *— Subhajji S.* [Read full review](https://www.g2.com/survey_responses/expel-review-12564386) --- #### What Are G2 Users Discussing About Expel? - [What is Expel used for?](https://www.g2.com/discussions/what-is-expel-used-for) ### 21. [ReliaQuest GreyMatter](https://www.g2.com/products/reliaquest-greymatter/reviews) ReliaQuest’s agentic AI security operations platform, GreyMatter, allows security teams to detect threats at the source, contain them in under 5 minutes, and eliminate Tier 1 and Tier 2 work for faster investigation and response. GreyMatter orchestrates 6 agentic AI personas with 200+ agent skills and 400+ AI tools to exponentially scale security operations and help organizations predict what's next. **Average Rating:** 4.5/5.0 **Total Reviews:** 13 **How Do G2 Users Rate ReliaQuest GreyMatter?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.6/10 (Category avg: 9.0/10) - **Automated remediation:** 7.9/10 (Category avg: 8.6/10) - **Automated investigation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind ReliaQuest GreyMatter?** - **Seller:** [ReliaQuest](https://www.g2.com/sellers/reliaquest) - **Company Website:** https://www.ReliaQuest.com - **Year Founded:** 2007 - **HQ Location:** Tampa, Florida, United States - **Twitter:** @ReliaQuest (2,577 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/reliaquest/ (1,066 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 38% Mid-Market, 31% Enterprise #### What Are ReliaQuest GreyMatter's Pros and Cons? **Pros:** - Features (8 reviews) - Centralized Management (7 reviews) - Customer Support (7 reviews) - Ease of Use (7 reviews) - Easy Integrations (6 reviews) **Cons:** - UX Improvement (3 reviews) - Complexity (2 reviews) - Inefficient Alert System (2 reviews) - Learning Curve (2 reviews) - Login Issues (2 reviews) ### What Do G2 Reviewers Say About ReliaQuest GreyMatter? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional visibility** of ReliaQuest GreyMatter, enhancing security operations through seamless integrations and intuitive dashboards. - Users value the **centralized management** of ReliaQuest GreyMatter, enhancing visibility and streamlining security operations across multiple systems. - Users praise ReliaQuest GreyMatter for its **exceptional customer support** , enhancing their experience and overall satisfaction significantly. - Users appreciate the **ease of use** of ReliaQuest GreyMatter, highlighting its straightforward setup and seamless integrations. - Users value the **easy integrations** of ReliaQuest GreyMatter, enhancing workflow efficiency across various security tools. **Cons:** - Users experience **alert delays and clunky UI** in ReliaQuest GreyMatter, wishing for smoother functionality and improvements. - Users find the **complexity of configurations** in ReliaQuest GreyMatter challenging, requiring time to optimize rules effectively. - Users face **inefficient alert systems** due to delays, duplicates, and slow report loading affecting their experience. - Users report a noticeable **learning curve** with advanced automation workflows that may hinder initial setup and use. - Users report **login issues** with the ReliaQuest GreyMatter Android app, describing the sign-in process as clunky. #### What Are Recent G2 Reviews of ReliaQuest GreyMatter? **"[Effective Automation for MSSP with GreyMatter](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289)"** **Rating:** 4.5/5.0 stars *— Pedro G.* [Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289) --- **"[Saves Time with Seamless Integrations](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996)"** **Rating:** 4.5/5.0 stars *— Ben B.* [Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996) --- ### 22. [CyberMaxx](https://www.g2.com/products/cybermaxx/reviews) CyberMaxx is a modern MDR leader, combining advanced AI threat detection with seasoned human expertise to deliver faster, smarter, and more holistic response. Our solution helps organizations enhance their cybersecurity posture through proactive threat detection and rapid incident response. With a focus on delivering comprehensive security services, CyberMaxx is tailored to meet the needs of businesses seeking to safeguard their digital assets against an ever-evolving landscape of cyber threats. The target audience for CyberMaxx includes mid-sized businesses that require robust security measures but may lack the internal resources or expertise to effectively manage cybersecurity threats. Organizations in various regulated sectors, including finance, healthcare, and municipalities, can benefit from CyberMaxx's offerings, which are designed to provide peace of mind through continuous monitoring and expert intervention. The service is particularly valuable for companies that prioritize security but want to avoid the complexities of managing multiple vendors or investing in additional technologies. One of the standout features of CyberMaxx is its “Big R Response,” which ensures 24/7/365 threat detection backed by a team of seasoned experts. The Threat Response Team operates within the Security Operations Center (SOC) to investigate potential threats immediately, assessing the full scope of any compromise and working diligently with clients until remediation is achieved. This level of responsiveness is crucial for minimizing the impact of security incidents and ensuring business continuity. CyberMaxx also distinguishes itself through its tech-enabled approach, which integrates existing best-in-class technologies without requiring clients to commit to specific vendors or make additional investments. This flexibility allows organizations to leverage their current infrastructure while benefiting from CyberMaxx’s expertise. Furthermore, the dedicated account resources provided by CyberMaxx act as an extension of the client’s team, delivering the equivalent of 3-5 full-time technical experts. This ensures that clients receive personalized support and guidance tailored to their unique security needs. In addition to its core MDR services, CyberMaxx offers a suite of Offensive Services, including Penetration Testing, Risk & Compliance Assessments, and Security Awareness Training. These services are designed to strengthen defenses against evolving threats, reinforcing the belief that proactive offense is essential for effective defense. With over 24 years of experience and a client base of more than 800 global customers, CyberMaxx brings unmatched security expertise and a commitment to partnership, making it a valuable ally in the fight against cyber threats. **Average Rating:** 4.8/5.0 **Total Reviews:** 32 **How Do G2 Users Rate CyberMaxx?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.7/10 (Category avg: 9.0/10) - **Automated remediation:** 9.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind CyberMaxx?** - **Seller:** [CyberMaxx](https://www.g2.com/sellers/cybermaxx) - **Company Website:** https://cybermaxx.com/ - **Year Founded:** 2003 - **HQ Location:** New York City, NY - **LinkedIn® Page:** https://linkedin.com/company/cybermaxx/ (218 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 47% Enterprise, 31% Mid-Market #### What Are CyberMaxx's Pros and Cons? **Pros:** - SOC Services (4 reviews) - Alert Management (2 reviews) - Continuous Monitoring (2 reviews) - Customer Support (2 reviews) - Immediate Response (2 reviews) **Cons:** - Communication Issues (2 reviews) - Inefficient Alert System (2 reviews) ### What Do G2 Reviewers Say About CyberMaxx? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer experience** and proactive threat detection from CyberMaxx's SOC services. - Users value the **clear and regular communication for alert management** that enhances operational efficiency and awareness. - Users value the **continuous monitoring** by CyberMaxx, ensuring 24/7 threat detection and immediate response to incidents. - Users value the **excellent customer support** of CyberMaxx, praising clear communication and a responsive team. - Users value the **immediate response** of CyberMaxx, appreciating their 24/7 support and effective incident handling. **Cons:** - Users find significant **communication issues** with CyberMaxx, leading to frustration and unmet expectations. - Users note an **inefficient alert system** that lacks communication and causes frustration with repeated scenarios. #### What Are Recent G2 Reviews of CyberMaxx? **"[Personalized Security with Effortless Setup](https://www.g2.com/survey_responses/cybermaxx-review-12551173)"** **Rating:** 5.0/5.0 stars *— John B.* [Read full review](https://www.g2.com/survey_responses/cybermaxx-review-12551173) --- **"[Highly Skilled Team and a Great Experience with Cybermaxx](https://www.g2.com/survey_responses/cybermaxx-review-12269915)"** **Rating:** 4.5/5.0 stars *— Joe H.* [Read full review](https://www.g2.com/survey_responses/cybermaxx-review-12269915) --- #### What Are G2 Users Discussing About CyberMaxx? - [What is CyberMaxx Managed Security Service used for?](https://www.g2.com/discussions/what-is-cybermaxx-managed-security-service-used-for) - 1 comment ### 23. [UnderDefense MAXI](https://www.g2.com/products/underdefense-maxi/reviews) Security and Compliance Automation Platform for complete business protection 24/7. - Monitor and prevent threats 24/7 - Detect, respond, and remediate - Comply with ISO 27001 and SOC 2 - Integrate you security stack Why UnderDefense is your vendor of choice? 👉🏼 Seamless integration with your current security stack Don’t waste money and time on redevelopment or purchasing new security tools imposed on you by service providers. Benefit from a product-agnostic approach and the fastest time to value. Choose security tech, and we will make it work better for your business 24/7. 👉🏼 24/7 protection and proactive threat hunting Our SOC never sleeps. We hunt for threats around the clock and notify you about necessary security measures proactively. Use enriched threat tickets and detailed incident timelines to know the what and when of an attack and intuit the where and why of what may happen next. 👉🏼 Reduction of alert fatigue and employee burnout Save your team’s time wasted on false alerts and low risks. Reduce alert noise by 80% through professional software fine-tuning performed by our experts. Enable your internal security resources to focus on proactive security measures and complex problems that only people can solve. We make cybersecurity simple, affordable, and consistent. Try UnderDefense MAXI for free today. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **How Do G2 Users Rate UnderDefense MAXI?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.8/10 (Category avg: 9.0/10) - **Automated remediation:** 9.8/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind UnderDefense MAXI?** - **Seller:** [UnderDefense](https://www.g2.com/sellers/underdefense) - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @underdefense (153 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/underdefense-llc (142 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 65% Mid-Market, 23% Small-Business #### What Are UnderDefense MAXI's Pros and Cons? **Pros:** - Visibility (3 reviews) - Customer Support (2 reviews) - Cybersecurity (2 reviews) - Information Accuracy (2 reviews) - Issue Resolution (2 reviews) **Cons:** - Lack of Automation (1 reviews) - Limited Control (1 reviews) - Limited Integration (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About UnderDefense MAXI? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **visibility and control** UnderDefense MAXI provides over security alerts, enhancing overall safety and efficiency. - Users highlight the **outstanding customer support** from UnderDefense, appreciating their responsiveness and effective handling of security issues. - Users value UnderDefense MAXI for its **exceptional cybersecurity expertise** and outstanding customer support, enhancing security management significantly. - Users highlight the **information accuracy** of UnderDefense MAXI, appreciating clear insights and context for effective security management. - Users appreciate the **rapid issue resolution** by UnderDefense, making security management clear and efficient. **Cons:** - Users desire **more automation** in UnderDefense MAXI for improved control and efficiency in their dashboard experience. - Users desire **more control over the dashboard** and automation, which could enhance their experience with UnderDefense MAXI. - Users noted that **limited integration** requires significant time and effort for proper setup and configuration. - Users note that the **setup difficulty** requires time and effort to achieve proper tool integration. #### What Are Recent G2 Reviews of UnderDefense MAXI? **"[High-level service and cybersecurity expertise](https://www.g2.com/survey_responses/underdefense-maxi-review-10741695)"** **Rating:** 5.0/5.0 stars *— Arman N.* [Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-10741695) --- **"[Professional 24/7 threat monitoring and response](https://www.g2.com/survey_responses/underdefense-maxi-review-10748543)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-10748543) --- ### 24. [Pondurance](https://www.g2.com/products/pondurance/reviews) Pondurance is the only provider of risk-based MDR services specifically engineered to eliminate breach risks. As a full-service provider of DFIR, MDR, and cybersecurity advisory and compliance services, Pondurance protects midmarket organizations from data breach risks before, during, and after its occurrence. Organizations entrusted with consumer protected health information (PHI) and personally identifiable information (PII) rely on Pondurance to provide a unified platform and trusted U.S.-based SOC service. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Pondurance?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 8.7/10 (Category avg: 8.6/10) - **Automated investigation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Pondurance?** - **Seller:** [Pondurance](https://www.g2.com/sellers/pondurance) - **Company Website:** https://www.pondurance.com - **Year Founded:** 2008 - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/pondurance-llc (109 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 71% Mid-Market, 21% Enterprise #### What Are Pondurance's Pros and Cons? **Pros:** - Response Time (3 reviews) - Cybersecurity (2 reviews) - Continuous Monitoring (1 reviews) - Customer Support (1 reviews) - Real-time Monitoring (1 reviews) **Cons:** - Deployment Issues (1 reviews) ### What Do G2 Reviewers Say About Pondurance? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **prompt response times** from Pondurance, enhancing their ability to address security issues swiftly. - Users commend Pondurance for their **proactive cybersecurity services** and dedicated support, ensuring a robust security posture. - Users commend Pondurance for its **continuous monitoring** , ensuring reliable cybersecurity with exceptional support and quick response times. - Users value Pondurance's **proactive customer support** , enhancing security through prompt responses and thorough monthly reviews. - Users value the **real-time monitoring** of Pondurance, appreciating prompt follow-ups on any emerging issues. **Cons:** - Users encounter **occasional deployment issues** in Pondurance, but these are generally infrequent and minor. #### What Are Recent G2 Reviews of Pondurance? **"[Pondurance has been an invaluable partner in enhancing our university’s cybersecurity posture](https://www.g2.com/survey_responses/pondurance-review-11300698)"** **Rating:** 5.0/5.0 stars *— Maria Isaura L.* [Read full review](https://www.g2.com/survey_responses/pondurance-review-11300698) --- **"[Top-Notch 24/7 SOC Services with Excellent Communication](https://www.g2.com/survey_responses/pondurance-review-13032951)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/pondurance-review-13032951) --- ### 25. [Kaspersky Managed Detection and Response](https://www.g2.com/products/kaspersky-managed-detection-and-response/reviews) Kaspersky Managed Detection and Response is an expert-led service offering round-the clock monitoring, detection, investigation and a rapid response to sophisticated cyberattacks — augmenting existing security controls with human-led detection and global threat intelligence. The service immediately strengthens IT and OT security posture, regardless of your organization’s size or industry. Kaspersky Managed Detection and Response provides customers with a lack of IT security expertise a turnkey solution for customers with limited in-house IT and OT security expertise, and gives experienced teams the flexibility to delegate 24/7 monitoring, incident detection and alert triage to Kaspersky experts. Kaspersky MDR capabilities can be characterized in 3 pillars: Continuous protection against advanced threats from day one. Kaspersky MDR activates in minutes with no additional infrastructure required, using our SOC analysts and threat intelligence to deliver multi-layered detection across multiple domains. Informed by billions of telemetry signals, it enables proactive threat hunting, root-cause investigation, and full, rapid remediation — protecting against known and zero-day threats from day one. Security operations led by experts, enhanced by intelligence. With Kaspersky MDR, your security operations are managed by global experts with deep frontline experience and industry-leading certifications. Their work is amplified by market-leading Threat Intelligence and AI mechanisms embedded in the service, helping enrich every alert, accelerate detection and reduce Mean Time to Respond (MTTR). Operational efficiency and cost predictability. • Kaspersky MDR eliminates the complexity and cost of building an in‑house SOC from scratch — a process that can drain your budget and delay meaningful security improvements for months or even years. • If you already have your own SOC, the service takes on the burden of 24/7 monitoring, alert triage and incident classification, freeing your analysts to focus on higher-value, strategic work. **Average Rating:** 4.1/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Kaspersky Managed Detection and Response?** - **Has the product been a good partner in doing business?:** 6.9/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10) - **Automated remediation:** 10.0/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Kaspersky Managed Detection and Response?** - **Seller:** [Kaspersky](https://www.g2.com/sellers/kaspersky-bce2dc7f-2586-4e87-96da-114de2c40584) - **Year Founded:** 1997 - **HQ Location:** Moscow - **Twitter:** @kasperskylabind (1,291 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaspersky/ (4,576 employees on LinkedIn®) - **Phone:** 1-866-328-5700 **Who Uses This Product?** - **Company Size:** 71% Mid-Market, 21% Enterprise #### What Are Recent G2 Reviews of Kaspersky Managed Detection and Response? **"[Elite white hat hacker helps you monitor the environment 7x24x365](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584)"** **Rating:** 4.5/5.0 stars *— Shao-Ju L.* [Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584) --- **"[Used Kaspersky for 5 Years. Zero Incidents](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247)"** **Rating:** 4.0/5.0 stars *— Michael D. C.* [Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247) --- #### What Are G2 Users Discussing About Kaspersky Managed Detection and Response? - [What is Kaspersky Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-kaspersky-managed-detection-and-response-used-for) - 1 comment ## What Is Managed Detection and Response (MDR) Software? [System Security Software](https://www.g2.com/categories/system-security) ## What Software Categories Are Similar to Managed Detection and Response (MDR) Software? - [Incident Response Software](https://www.g2.com/categories/incident-response) - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) - [Network Detection and Response (NDR) Software](https://www.g2.com/categories/network-detection-and-response-ndr) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) - [Identity Threat Detection and Response (ITDR) Software](https://www.g2.com/categories/identity-threat-detection-and-response-itdr) - [Cloud Detection and Response (CDR) Software](https://www.g2.com/categories/cloud-detection-and-response-cdr) --- ## How Do You Choose the Right Managed Detection and Response (MDR) Software? ### What You Should Know About Managed Detection and Response (MDR) Software ### What is the best MDR software for financial services firms? Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms: - [Sophos](https://www.g2.com/products/sophos-mdr/reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - [Alert Logic](https://www.g2.com/products/alert-logic-mdr/reviews) - [CrowdStrike](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [SentinelOne](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks. ### Which MDR solutions are best for startups? For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users: - [Red Canary](https://www.g2.com/products/red-canary/reviews): Focuses on offering constant support with a user-friendly interface. - [Defendify](https://www.g2.com/products/defendify-all-in-one-cybersecurity-solution/reviews): An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources. - [Cynet](https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews): An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses. - [Huntress](https://www.g2.com/products/huntress-managed-edr/reviews): Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities. - [Blumira](https://www.g2.com/products/blumira-automated-detection-response/reviews): Praised for its focus on SMBs, and offers automated detection and response services.