--- title: RocketCyber Reviews meta_title: 'RocketCyber Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how RocketCyber works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 52 scale: '5' date_modified: '2026-06-26' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # RocketCyber Reviews **Vendor:** Kaseya **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.3/5.0 **Total Reviews:** 52 ## About RocketCyber A complete rebuild of RocketCyber, it delivers more powerful protection in a simpler, more modern platform — with 24/7 AI-augmented, human-led threat detection and response across endpoints, firewalls and Microsoft 365, backed by a global SOC operating from Florida and Ireland. And unlike vendors that require you to rip and replace existing security tools, Kaseya MDR integrates with both Kaseya and third-party EDR solutions, so you can maintain protection regardless of your current environment. At the core of the platform is an AI-enhanced SOC, powered by Kaseya Intelligence, that handles machine-speed triage, noise reduction and event correlation before human analysts step in. Your team only sees validated threats that require attention, not hundreds of raw alerts to sort through manually. When action is needed, the SOC executes containment directly — device isolation, account lock, session revocation — without requiring internal intervention, with direct phone access to SOC analysts available when you need it. ## RocketCyber Pros & Cons **What users like:** - Users value the **clear and actionable alerts** from RocketCyber, enhancing their security monitoring and response capabilities. (2 reviews) - Users appreciate the **easy integrations** of RocketCyber, enhancing their experience with seamless system compatibility and support. (2 reviews) - Users value the **24/7 availability** of RocketCyber, allowing for timely support even during night hours. (1 reviews) - Users appreciate the **clear and detailed alert management** of RocketCyber, making resolution straightforward and efficient. (1 reviews) - Users praise the **supportive customer support** of RocketCyber, enhancing their experience with clear alerts and helpful recommendations. (1 reviews) - Users praise the **ease of use** of RocketCyber, highlighting its intuitive setup and user-friendly interface. (1 reviews) - Users appreciate the **powerful features** of RocketCyber, enjoying its innovative tools and simple implementation process. (1 reviews) - Users value the **immediate response** from RocketCyber's team, ensuring timely support and effective monitoring solutions. (1 reviews) - Protection Efficiency (1 reviews) - Reliability (1 reviews) **What users dislike:** - Users report **inadequate detection** with RocketCyber, citing false positives and poor integration with essential security solutions. (2 reviews) - Users report experiencing **far too many false positives** , which undermine the effectiveness of RocketCyber's security solutions. (1 reviews) - Users report **limited integration** with popular security solutions, leading to frustration and doubts about the product's effectiveness. (1 reviews) ## RocketCyber Reviews ### 1. Centralized Threat Visibility and Actionable Detection Across Environments **Rating:** 4.0/5.0 stars **Reviewed by:** Darren . | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about RocketCyber?** RocketCyber has been effective for improving centralized threat visibility across endpoints, cloud services, and network activity without requiring a fully separate SOC workflow internally. The platform helps surface suspicious behavior and potential indicators of compromise in a more actionable format, which reduces the amount of time spent manually correlating alerts from different systems. We also appreciate the integration with existing MSP-focused tooling because it simplifies deployment and ongoing monitoring across multiple customer environments. The managed detection aspect adds additional operational value by helping identify issues that might otherwise be overlooked during normal day-to-day administration. **What do you dislike about RocketCyber?** Alert tuning and escalation handling can still require refinement depending on the environment and sensitivity level desired. In larger or more complex deployments, some alerts may lack deeper contextual detail during investigation, which can lead to additional manual verification work. Reporting customization could also be more flexible for organizations wanting highly tailored executive summaries or long-term security trend analysis. While the platform provides strong visibility overall, some advanced response workflows still depend on external tooling or manual intervention. **What problems is RocketCyber solving and how is that benefiting you?** RocketCyber has helped improve visibility into security-related activity across endpoints and cloud services without requiring constant manual monitoring from internal staff. The platform reduces the challenge of correlating alerts from multiple sources by centralizing threat detection and surfacing higher-priority events in a more actionable format. This has improved response consistency, shortened investigation time for suspicious activity, and helped maintain broader security coverage across multiple customer environments. The managed monitoring component has also added operational value by reducing the amount of alert fatigue typically associated with smaller internal security teams. ### 2. Simplifies Security Alert Triage, But Needs Careful Tuning **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about RocketCyber?** I like that RocketCyber gives a simple way to monitor security alerts across different tools without needing to live in every console. It helps centralize what matters and makes day-to-day triage easier. **What do you dislike about RocketCyber?** One thing I dislike is that the alert quality can depend a lot on tuning and integrations. If it is not configured well, it can feel noisy or miss the context you want. **What problems is RocketCyber solving and how is that benefiting you?** RocketCyber helps solve the problem of managing security visibility across multiple clients and systems. The benefit is faster response, better prioritization, and more confidence that important issues are not getting buried. ### 3. Seamless Integration with Kaseya, Simplified Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Simon L. | Virtual IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about RocketCyber?** I really appreciate how RocketCyber integrates into the rest of the Kaseya stack. It is a great help. The Kaseya integration team took care of all the setup, making sure it was all set correctly right from when it was first implemented. This removed a lot of the headache of making sure things worked correctly, so we didn't have to handle it ourselves blindly. **What do you dislike about RocketCyber?** There have been a few problems with duplicate organizations appearing within the dashboard. It's a minor issue, and it's easily resolved. **What problems is RocketCyber solving and how is that benefiting you?** I use RocketCyber to bring together event logs from endpoint agents, Microsoft 365 and EDR and Firewalls. It effectively works as a SIEM and SOC combination. The Kaseya integration eases setup, removing the headache of doing it manually. ### 4. 24/7 Monitoring and Centralized Threat Visibility with RocketCyber **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RocketCyber?** What I like best about RocketCyber is the 24/7 monitoring and the ability to centralize threat detection across endpoints, networks, and cloud environments. The platform provides valuable visibility while helping reduce the workload on internal IT staff. The integration with other MSP tools also makes management more efficient. **What do you dislike about RocketCyber?** Alert noise can occasionally be an issue, especially during initial deployment and tuning. Some investigations still require manual review to determine priority, and reporting customization could be more flexible in certain areas. **What problems is RocketCyber solving and how is that benefiting you?** RocketCyber helps identify and respond to cybersecurity threats before they become larger incidents. It improves security monitoring, shortens response times, and gives better visibility into suspicious activity across client environments. That helps reduce risk while allowing technicians to focus more on proactive support instead of constantly monitoring alerts manually. ### 5. AI-Powered First-Line Triage with Seamless Human Follow-Up **Rating:** 4.5/5.0 stars **Reviewed by:** Sam K. | Strategic Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about RocketCyber?** I love the fact that they have now incorporated AI into the first layer of triage. Followed by human intervention. **What do you dislike about RocketCyber?** It can sometimes be slow to load, but the fact that that is the issue shows how good the Tool is. **What problems is RocketCyber solving and how is that benefiting you?** It allows us to offer 24 x 7 response and security operation Centre capabilities that we otherwise wouldn’t have that would cost us a significant amount of investment to achieve. ### 6. Rocketcyber’s Integrated Security Suite That Keeps Everything on Track **Rating:** 4.0/5.0 stars **Reviewed by:** Erik J. | Partner / Technisch Directeur, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about RocketCyber?** Rocketcyber has evolved into a full security management suite. What really makes it stand out for me is the integration and the follow-ups, which help keep everything connected and on track. **What do you dislike about RocketCyber?** As an early adopter, I had a hard time getting the product set up and integrated. I also sometimes ran into false positives that could have been eliminated. **What problems is RocketCyber solving and how is that benefiting you?** Quick, 24/7 security follow-up brings your services to a higher level. ### 7. Strong 24/7 Threat Monitoring, Though Some Alerts Need Extra Investigation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about RocketCyber?** What I like best about RocketCyber is its 24/7 managed threat monitoring and alerting, which helps quickly identify and respond to potential security incidents without requiring a large in-house security team. **What do you dislike about RocketCyber?** One downside of RocketCyber is that some alerts can require additional investigation to determine their true impact, which may increase the workload for IT teams managing larger environments. **What problems is RocketCyber solving and how is that benefiting you?** RocketCyber helps us detect and respond to cybersecurity threats in real time, reducing the risk of security incidents and improving our overall security posture while allowing our team to focus on strategic IT initiatives. ### 8. Clear, Unified Dashboard with Strong EDR and Bullphish Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ollie B. | Peer Group Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2026 **What do you like best about RocketCyber?** Integrations like EDR and Bullphish feed into the MDR and SOC managed dashboard. The dashboard also provides a clear view of all connected integrations in one place. **What do you dislike about RocketCyber?** The Secure Score feature, which is part of the product, does not work. **What problems is RocketCyber solving and how is that benefiting you?** We provide 24/7 monitoring of our clients’ systems. ### 9. Easy to Use with Rock-Solid Security **Rating:** 5.0/5.0 stars **Reviewed by:** Shailesh L. | Consultant, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about RocketCyber?** Ease of use, perfection and guarantee in security **What do you dislike about RocketCyber?** Nothing it is so great that everything is perfect! **What problems is RocketCyber solving and how is that benefiting you?** Online security detection globally, immediate notifications to take effective actions, preventing valuable assets, saving in loss and damage to network endpoints, saving in fatigue and guaranteed protection assurance ### 10. Great Support and Proactive Calls **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin F. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about RocketCyber?** Support is great and like how they call us with any issues they find. **What do you dislike about RocketCyber?** The interface needs to be updated, and it isn’t very user-friendly. **What problems is RocketCyber solving and how is that benefiting you?** Additional layer of security and someone watching over everything 24/7 ### 11. RocketCyber Makes SOC Capabilities Scalable for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about RocketCyber?** RocketCyber is most helpful because it operationalizes cybersecurity for MSPs that don’t have mature internal security teams. It gives them SOC capabilities, continuous monitoring, and MDR workflows in a form that is manageable and scalable for SMB-focused service providers. **What do you dislike about RocketCyber?** This review focuses on the operational limitations, the quality of support, and how much work still remains on the MSP side. **What problems is RocketCyber solving and how is that benefiting you?** RocketCyber provides 24/7 coverage without requiring me to hire an internal team. ### 12. Great Kaseya Suite Integration, but the Experience Feels Incomplete **Rating:** 2.5/5.0 stars **Reviewed by:** Bart v. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about RocketCyber?** The integration With the rest of the Kaseya suite **What do you dislike about RocketCyber?** A Lot of Work still exists for our people **What problems is RocketCyber solving and how is that benefiting you?** Securing our customers ### 13. Effective Security Measures, Needs Better Isolation **Rating:** 3.5/5.0 stars **Reviewed by:** Sanjay L. | Technical Support, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about RocketCyber?** I like how RocketCyber promptly notifies us when they detect something malicious and they take action by blocking or isolating the system. Additionally, the setup process was super easy. **What do you dislike about RocketCyber?** While isolating the system, it's not proving itself correctly. **What problems is RocketCyber solving and how is that benefiting you?** I use RocketCyber for system and network security, and it promptly notifies us of malicious activity and blocks or isolates threats. ### 14. Great protection and communication **Rating:** 4.5/5.0 stars **Reviewed by:** Brad R. | Senior Consulting Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about RocketCyber?** They call us quickly and take care of what they can at night when they caanit reach us. **What do you dislike about RocketCyber?** Wish they could do more products in their monitoring solutions. **What problems is RocketCyber solving and how is that benefiting you?** 24 7 monitoring of endpoints and SaaS solutions ### 15. RocketCyber **Rating:** 5.0/5.0 stars **Reviewed by:** Maher N. | IT Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about RocketCyber?** One portal SIEM to have all my logs, insights that help my security team to take care of our customers **What do you dislike about RocketCyber?** As this is still relatively new product the development team need to work on more integration and make the site faster **What problems is RocketCyber solving and how is that benefiting you?** SOC and SIEM portal in one protal ### 16. RocketCyber **Rating:** 5.0/5.0 stars **Reviewed by:** mark@broadoak.net S. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about RocketCyber?** Ease of use for wide number of features that easily integrate with the rest of suite. **What do you dislike about RocketCyber?** there is a a lot of product to learn about. **What problems is RocketCyber solving and how is that benefiting you?** Monitoring as much of my security footprint as i can in one place. ### 17. Saved a customer **Rating:** 5.0/5.0 stars **Reviewed by:** Brian L. | Technical Alignment Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about RocketCyber?** The 24/7 soc, it has been VERY beneficial. I received a call one night from the SOC that led me to stopping a cyber attack on a customer. The call alerted me to an issue and I was able to stop it before they were able to cause any harm. **What do you dislike about RocketCyber?** I haven't found anything yet. Aside from the **What problems is RocketCyber solving and how is that benefiting you?** It is tracking and monitoring log files to alert me to suspicious activities. It's making things easier so I don't have to monitor them directly and can focus on other things. ### 18. Brilliant! **Rating:** 5.0/5.0 stars **Reviewed by:** Phil U. | Service Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about RocketCyber?** Easy to install Easy to configure Easy to understand **What do you dislike about RocketCyber?** We always want more integrations :) but to be fair to the RC Team they do seem to listen to feedback and additional integrations to seem to come relatively frequently. **What problems is RocketCyber solving and how is that benefiting you?** 24/7 SOC for our clients that allows us to provide better holistic security offering ### 19. Been Very Happy with RocketCyber **Rating:** 4.5/5.0 stars **Reviewed by:** Greg F. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about RocketCyber?** RocketCyber is very effective. They are like an overwatch and are quick to act on threats as they become evident. **What do you dislike about RocketCyber?** I am not exactly sure what to say here other than, I don't like seeing red in my dashboard if there isn't anything actionable. **What problems is RocketCyber solving and how is that benefiting you?** I don't have to constantly watch everything. ### 20. Simple and easy-to-deploy tool **Rating:** 4.5/5.0 stars **Reviewed by:** Cleber G. | Analista Senior, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about RocketCyber?** the simplicity and ease of deployment coupled with good monitoring capabilities and a team that responds to alerts quickly **What do you dislike about RocketCyber?** Lack of integration with some endpoint security tools like Trend **What problems is RocketCyber solving and how is that benefiting you?** Makes it much easier to respond to incidents in an automated way ### 21. RocketCyber is a lifesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan F. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about RocketCyber?** I love how easy it is to deploy and manage RocketCyber. It integrates with nearly our entire stack, and it has allowed us to mitigate breach attempts automatically. We really like the Microsoft 365 user monitoring as well, it has saved a number of our clients executives accounts. **What do you dislike about RocketCyber?** I would say the only downside I have come across would have to be false positives for some file types. We have some engineering firms and DoD partners as clients, and some of the software they use regularly (Wireshark, Putty, etc) get flagged with alerts. We haven't whitelisted them due to the nature of the programs, so we have just learned to live with the alerts we get and check them on a 1 by 1 basis. **What problems is RocketCyber solving and how is that benefiting you?** It allows us to be proactive and ensures that someone is always watching our networks when we cannot. ### 22. Worthless **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about RocketCyber?** absoutely nothing, i couldn't cancel this fast enough. **What do you dislike about RocketCyber?** far too many false positives, doesn't integrate with many common and popular security solutions. all this does is check a box on what you "have", but doesn't actually protect you. that's why kaseya is basically givign it away now, under the false guise of helping making MSPs more profitable. Just a worthless product. **What problems is RocketCyber solving and how is that benefiting you?** It checks a box when you fill out an insurance form, that's it. ### 23. Fast response time to incidents **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse P. | Service Desk Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about RocketCyber?** I like the fast response time to incidents, 1-2 minutes. **What do you dislike about RocketCyber?** GUI is sometimes very laggy and takes a lot of time to load things. Unable to check archived items **What problems is RocketCyber solving and how is that benefiting you?** keeping customers secure and monitored. automation ### 24. Like Big Brother watching out!! **Rating:** 5.0/5.0 stars **Reviewed by:** Billy C. | Director Of Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about RocketCyber?** Just knowing there is someone, a team, looking out for us and our customers. **What do you dislike about RocketCyber?** Nothing. They have been great! I don't have a complaint **What problems is RocketCyber solving and how is that benefiting you?** It allows us to focus more on customer relationships and less on incidents. ### 25. Amazing MDR solution **Rating:** 5.0/5.0 stars **Reviewed by:** Bill W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about RocketCyber?** Great on-boarding teaming. Getting set up was a breeze. Within minutes I was being notified by the SOC of issues. **What do you dislike about RocketCyber?** I haven't found a single thing I dislike yet. **What problems is RocketCyber solving and how is that benefiting you?** We were looking to replace our MSP and needed a managed SOC solution. ### 26. Good Service and ok integrated with Kaseya Universum **Rating:** 4.0/5.0 stars **Reviewed by:** Jasper G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about RocketCyber?** Integrations in different SaaS Solutions and Kaseya 365 **What do you dislike about RocketCyber?** No LANCOM Firewall Support, Kaseya 365 Integration to poor. RMM, EDR, Autotask, AV Sync is not so good integrated! **What problems is RocketCyber solving and how is that benefiting you?** 24/7 Watch on 365 and EDR / AV of my customers ### 27. Has been a great tool for alerting us to both internal and external attacks on our it infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Russell C. | Head of IT for 2 office in LA and Irvine CA, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about RocketCyber?** Its 24 hours 7 day a week alerting system sends us alerts right away if thiere is any issues with our d\\networks or devices and also mointors for any office 365 issues in realtime. **What do you dislike about RocketCyber?** Interface and gui is not as intuitive as we would like **What problems is RocketCyber solving and how is that benefiting you?** It is able to secure endpoints firewalls and office 365 enviorments ### 28. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Dakota C. | IT specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about RocketCyber?** problem solved quickly and wide range of integrations **What do you dislike about RocketCyber?** slow links and loading speed. Archiving button takes a long time to archive results and clear up avents triggered inRC **What problems is RocketCyber solving and how is that benefiting you?** Security and Network Monitoring ### 29. Rocket Cyber Response time **Rating:** 4.5/5.0 stars **Reviewed by:** Eric F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about RocketCyber?** Whenever there is an event, for example an account on a file server is added to an administrative group. Rocket Cyber calls within 5 minutes. This is just one of the examples of their response time. There are many others. However, the best thing about Rocket Cyber and Kaseya in general is our account manager Max Chirinos. He set us up on RC and is our go to guy on all Kaseya products. Seriously, If Kaseya keeps hiring guys like Max they'll have a bright future. Thank Max! **What do you dislike about RocketCyber?** Pricing was a concern at fist but now that K365 is out the product is very competitive compared to other platforms. **What problems is RocketCyber solving and how is that benefiting you?** SOC services ### 30. Advanced and effecient cyber attack protection **Rating:** 4.5/5.0 stars **Reviewed by:** Anapierski R. | Systems Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about RocketCyber?** The platform has powerful features, packed with innovative tools and advanced functionalities offering a range of benefits. It is a great tool and the implementation process was really simple, especially compare to the competition. The SOC team is fast, responsive and very supportive. **What do you dislike about RocketCyber?** It is not simple to install like some competitors and doesn't fully intergrate into other Kasenya products without seamless installation. That aside, it is an outstanding software. **What problems is RocketCyber solving and how is that benefiting you?** The breach detection feature enables the detection of adversaries that sidestep traditional cyber defenses and it helps inhibit intruders before a breach occurs. The platform also involves SOC analyst investigating each alert and generating tickets to the PSA system. It provides solution details and allows businesses to afixate on operations without hiring additional security engineers. ### 31. RocketCyber makes Security Analytics a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory M. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about RocketCyber?** RocketCyber's 24x7 SOC team is very quick to call and react in the event of an event that is out of the norm. Deployment only takes a few clicks, making it time efficient for the MSP to deploy. The direct integration with AntiVirus applications, 365, Azure, and other Datto/Kaseya products gives you a single pane of glass to review all of your clients daily in a matter of minutes. **What do you dislike about RocketCyber?** The program does have a bit of a learning curve to it, but once you program the accounts properly, it is smooth sailing. **What problems is RocketCyber solving and how is that benefiting you?** RocketCyber gives us the ability to have all of our clients under a single pane of glass, saving time from having to go tenant to tenant. Plus the addition of the 24x7 SOC team and their contacts means our staff is not always having to look for the hidden intruders. ### 32. RocketCyber SOC as a service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about RocketCyber?** Their engineers are excellent and responsive **What do you dislike about RocketCyber?** It's not straightforward to integrate into other products like sectona **What problems is RocketCyber solving and how is that benefiting you?** Establishing a SOC Team and acquiring the necessary tools for this team was not only costly but also time-consuming to yield the desired outcomes. RocketCyber has alleviated this burden. Thank you, RocketCyber ### 33. I can't imagine running my business as smoothly without RocketCyber! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy W. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about RocketCyber?** I love the single pain of glass to verify all of my security management. From SPAM filters to tenant information on 365. I love the automatic responses to high level incidents with links on articles to resolve the issue. It is a truly amazing product. **What do you dislike about RocketCyber?** No integrated Crowdstrike widget quite yet. I would assume they would have that soon though. **What problems is RocketCyber solving and how is that benefiting you?** Security tracking and an easy to resolve solution for security threats to my clients. ### 34. Great experience so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Managed Service Provider, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2024 **What do you like best about RocketCyber?** RocketCyber is a great SOC platform with solid integrations and active development. The support team is responsive and provides proper guidance. Top features of RocketCyber: Real-time monitoring Anti-virus Security event log Advanced detection Online protection RocketCyber also offers Office 365 protection and reporting services. It helps detect and remediate O365 mailbox-related incidents. **What do you dislike about RocketCyber?** The dashboard could use some work and a realtime app would be nice. **What problems is RocketCyber solving and how is that benefiting you?** Detecting bad packets and shutting them down. ### 35. 24x7 worry free Security Operations Center! **Rating:** 5.0/5.0 stars **Reviewed by:** Joeri D. | Bestuurder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about RocketCyber?** Works perfectly in combinatie with the internal IT crew or current operational IT provider **What do you dislike about RocketCyber?** requirement of a local client/serverinstance to get the firewall logs in the system **What problems is RocketCyber solving and how is that benefiting you?** Getting the false positieves and alert fatigue out of the way, providing a 24x7 security ease of mind. ### 36. Smooth and easy access portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about RocketCyber?** Accessible portal and user friendly menu **What do you dislike about RocketCyber?** Every morning you have to login to a open session **What problems is RocketCyber solving and how is that benefiting you?** Managing incidents ### 37. 24/7 Security **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio T. | Technical Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about RocketCyber?** If you need a business that will monitor your accounts at night, they are the best for your IT team. **What do you dislike about RocketCyber?** I'm eagerly waiting its full integration with Kaseya. **What problems is RocketCyber solving and how is that benefiting you?** Night time security when I sleep. We can't do it all. ### 38. They integrate wirh VSA and are not cost efficient than what we use **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about RocketCyber?** I like the functionality and intervention with VSA **What do you dislike about RocketCyber?** Nothing yet rocket cyber meets all our needs for a managed SOC **What problems is RocketCyber solving and how is that benefiting you?** They help with breach dattectin and 365 integration ### 39. Solid interface, Very good service to have. They’re monitoring your network when you can’t. **Rating:** 3.5/5.0 stars **Reviewed by:** Kumar R. | Cyber Security Instructor at Penn State, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about RocketCyber?** I like the interface, I liked the customized ability of rocket cyber. I like that it's stable. **What do you dislike about RocketCyber?** I really don't like the price I think it's too expensive. But the installation process could use some improvement. **What problems is RocketCyber solving and how is that benefiting you?** Monitors our network and are endpoint solutions and allows us to know that it's being monitored closely in the middle of the night. ### 40. Seeing soc agents in action and working to mitigate issues is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about RocketCyber?** We ran into an issue where a customer had active threats hitting their servers and RocketCyber called and began to cut network access to that server, and allowing us to mitigate before bringing it back online. **What do you dislike about RocketCyber?** Site can be a bit sluggish at times when looking at details for tickets **What problems is RocketCyber solving and how is that benefiting you?** Having a security team monitoring our customers environments 24/7 ### 41. RocketCyber makes managing security alerts easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about RocketCyber?** easy to use and navigate, and it gives a lot of info when it reports on an alert. **What do you dislike about RocketCyber?** duplicate reports come in for the same issue sometime instead of updating existing reports. **What problems is RocketCyber solving and how is that benefiting you?** easy to see alerting security issues so we can respond quickly and effectively. ### 42. RocketCyber saves you headaches **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. | VP of IT Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about RocketCyber?** Quick and easy setup, fast responses from the SOC on issues, configuration is simple, ingests all syslogs **What do you dislike about RocketCyber?** The reporting still has some work to be done **What problems is RocketCyber solving and how is that benefiting you?** Helping us sleep at night knowing we have a team watching 24/7 365 ### 43. Easy to setup and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about RocketCyber?** Very easy to setup and use. The managed SOC helps a lot with flushing out the important items. **What do you dislike about RocketCyber?** Don't really have anything negative to say. **What problems is RocketCyber solving and how is that benefiting you?** Helping with managed detection and response. We use it with DattoEDR and VulScan. ### 44. We're an MSP and RC helps us keep our clients safe, which is what they pay us for. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about RocketCyber?** I like the 24/7 backend monitoring since our team doesn't work 24/7. **What do you dislike about RocketCyber?** Haven't really found nay. There is the occasional false positive, but these days I'd rather have a security systm "err on the side of caution" so to speak. **What problems is RocketCyber solving and how is that benefiting you?** Suspicious login attempts in the middle of the night - middle of the night our time anyway. ### 45. Great Security Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about RocketCyber?** RocketCyber is always on the job monitoring your workstations, servers, networks, and O365. it is easy to use and great reports. **What do you dislike about RocketCyber?** Sometimes too much information can get over whelming **What problems is RocketCyber solving and how is that benefiting you?** Monitoring all platforms on for our Company Clients networks for Cyber Attacks ### 46. Economic solution, but at a higher cost. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about RocketCyber?** The price is hard to beat, deployment is relatively easy. **What do you dislike about RocketCyber?** I dislike that Kaseya purchased RocketCyber and locked us into a 3 year agreement. Also, the SOC calls for random issues, there is not a lot of granularity. I don't need a 2 AM call to tell me a Sophos agent stopped responding. **What problems is RocketCyber solving and how is that benefiting you?** Threat hunting and log collection. ### 47. Decent 24/7 SOC monitoring **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about RocketCyber?** Easy to deploy, easy to monitor. Has a wide range of things it can monitor (O365, BitDefender, Windows Event logs...) **What do you dislike about RocketCyber?** In my experience, it's very slow to navigate the website. Also, I have trouble finding the whitelists every time. There's no obvious buttons I've found to take you to your whitelists. **What problems is RocketCyber solving and how is that benefiting you?** A 24/7 cybersecurity monitor is great. It's not an antivirus, but it can help you keep tabs on issues within your organization(s). ### 48. RocketCyber **Rating:** 5.0/5.0 stars **Reviewed by:** Saloni P. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about RocketCyber?** Currently, RocketCyber's rating in the cyber and data security area is 56/100. Based on recent user trends (falling), press buzz (37/100), user contentment (20/100), and other pertinent data about RocketCyber obtained from various online sources. **What do you dislike about RocketCyber?** So far, there is nothing to complain about; it includes the majority of the security services needed to manage SOC-related services. After approval, it takes longer to reduce issues. **What problems is RocketCyber solving and how is that benefiting you?** Small and medium-sized businesses can receive security services from Managed Service Providers (MSPs) thanks to RocketCyber, a Managed SOC platform. ### 49. It's getting better **Rating:** 3.5/5.0 stars **Reviewed by:** Ron K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about RocketCyber?** The different services and devices it monitors **What do you dislike about RocketCyber?** the web UI is quite cluttered, and the insane amount of alert noise **What problems is RocketCyber solving and how is that benefiting you?** It provides a basic SOC for our endpoints and Office 365 ### 50. not used by me "yet".. looks very interesting **Rating:** 3.5/5.0 stars **Reviewed by:** Les S. | Systems Administrator / Network Engineer / Client Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about RocketCyber?** Takes care of SOC very easily with little input **What do you dislike about RocketCyber?** nothing to dislikenothing to dislikenothing to dislike **What problems is RocketCyber solving and how is that benefiting you?** to monitor systems and warn if issues are present - [View RocketCyber pricing details and edition comparison](https://www.g2.com/products/rocketcyber/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+23%3A29%3A10+-0500&secure%5Bsession_id%5D=edb72dcc-0c11-4ebd-a6aa-fb90bc707fc3&secure%5Btoken%5D=c20ffd21cb508410cdb09e9cafce81887573f93d00fff4112c89cc7f52e22a36&format=llm_user) ## RocketCyber Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) ## RocketCyber Features **Platform Features** - 24/7 support - Proactive report alerts - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top RocketCyber Alternatives - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.9/5.0 (884 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - 4.7/5.0 (257 reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (275 reviews)