--- title: ReliaQuest GreyMatter Reviews meta\_title: 'ReliaQuest GreyMatter Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how ReliaQuest GreyMatter works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### ReliaQuest GreyMatter Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users applaud the **exceptional visibility** and seamless integration of ReliaQuest GreyMatter across diverse security environments. [(8 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254217&qs=pros-and-cons#reviews) Users value the **centralized management** offered by ReliaQuest GreyMatter, streamlining security operations across multiple systems effectively. [(7 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254159&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of ReliaQuest GreyMatter, enhancing their overall experience and satisfaction. [(7 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254072&qs=pros-and-cons#reviews) Users find ReliaQuest GreyMatter's **ease of use** invaluable for streamlining security operations and facilitating quick investigations. [(7 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254246&qs=pros-and-cons#reviews) Users value the **seamless integrations** of ReliaQuest GreyMatter, enhancing security operations through unified workflows and capabilities. [(6 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254221&qs=pros-and-cons#reviews) Users experience **slow report loading and clunky UI** on ReliaQuest GreyMatter, noting a need for enhancements, especially on Android. [(3 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2368737&qs=pros-and-cons#reviews) Users find the **complexity of configurations** time-consuming, often requiring additional effort to fine-tune automated rules. [(2 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2368535&qs=pros-and-cons#reviews) Users experience **inefficient alerts** with delays and duplicates, complicating workflows and requiring additional adjustments to automation rules. [(2 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2368483&qs=pros-and-cons#reviews) Users experience a **challenging learning curve** with advanced automation workflows, though support helps alleviate difficulties eventually. [(2 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2369317&qs=pros-and-cons#reviews) Users find the **login issues** with the ReliaQuest GreyMatter app clunky, hindering a smooth sign-in experience. [(2 mentions)](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254179&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ReliaQuest GreyMatter ##### 1. Features Users applaud the **exceptional visibility** and seamless integration of ReliaQuest GreyMatter across diverse security environments. [ See 8 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254217&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Dashboards and Support, But Some Alert and UI Delays" What do you like about ReliaQuest GreyMatter? The dashboards and correlation rules make it easier to track detections across multiple environments. Support team is responsive and helpful when tuni ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Visibility and Ease of Integration for Security Teams" What do you like about ReliaQuest GreyMatter? ReliaQuest GreyMatter provides exceptional visibility across our company's entire security stack. The integration with SIEM and EDR tools was seamles ##### 2. Centralized Management Users value the **centralized management** offered by ReliaQuest GreyMatter, streamlining security operations across multiple systems effectively. [ See 7 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254159&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Visibility and Ease of Integration for Security Teams" What do you like about ReliaQuest GreyMatter? ReliaQuest GreyMatter provides exceptional visibility across our company's entire security stack. The integration with SIEM and EDR tools was seamles BB Ben B. Mid-Market (51-1000 emp.) 4.5/5 "Saves Time with Seamless Integrations" What do you like about ReliaQuest GreyMatter? The amount of time it saves me on investigations - both within GreyMatter itself and all the various tools it integrates with and monitors ##### 3. Customer Support Users commend the **exceptional customer support** of ReliaQuest GreyMatter, enhancing their overall experience and satisfaction. [ See 7 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254072&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Dashboards and Support, But Some Alert and UI Delays" What do you like about ReliaQuest GreyMatter? The dashboards and correlation rules make it easier to track detections across multiple environments. Support team is responsive and helpful when tuni ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Visibility and Ease of Integration for Security Teams" What do you like about ReliaQuest GreyMatter? ReliaQuest GreyMatter provides exceptional visibility across our company's entire security stack. The integration with SIEM and EDR tools was seamles ##### 4. Ease of Use Users find ReliaQuest GreyMatter's **ease of use** invaluable for streamlining security operations and facilitating quick investigations. [ See 7 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254246&qs=pros-and-cons#reviews) See Related User Reviews BB Ben B. Mid-Market (51-1000 emp.) 4.5/5 "Saves Time with Seamless Integrations" What do you like about ReliaQuest GreyMatter? The amount of time it saves me on investigations - both within GreyMatter itself and all the various tools it integrates with and monitors DH David H. Mid-Market (51-1000 emp.) 4.5/5 "Centralized Security Management with Stellar Support" What do you like about ReliaQuest GreyMatter? I use ReliaQuest GreyMatter as a single pane of glass to manage security alerts from multiple appliances, which is incredibly valuable for streamlinin ##### 5. Easy Integrations Users value the **seamless integrations** of ReliaQuest GreyMatter, enhancing security operations through unified workflows and capabilities. [ See 6 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254221&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Dashboards and Support, But Some Alert and UI Delays" What do you like about ReliaQuest GreyMatter? The dashboards and correlation rules make it easier to track detections across multiple environments. Support team is responsive and helpful when tuni ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Visibility and Ease of Integration for Security Teams" What do you like about ReliaQuest GreyMatter? ReliaQuest GreyMatter provides exceptional visibility across our company's entire security stack. The integration with SIEM and EDR tools was seamles ### 5 Cons or Disadvantages of ReliaQuest GreyMatter ##### 1. UX Improvement Users experience **slow report loading and clunky UI** on ReliaQuest GreyMatter, noting a need for enhancements, especially on Android. [ See 3 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2368737&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Dashboards and Support, But Some Alert and UI Delays" What do you dislike about ReliaQuest GreyMatter? Sometimes alert delays or duplicate escalations happen, and report loading can be a bit slow. Minor UI improvements would make it smoother. BB Ben B. Mid-Market (51-1000 emp.) 4.5/5 "Saves Time with Seamless Integrations" What do you dislike about ReliaQuest GreyMatter? Some of the configurations and new features are not always intuitive ##### 2. Complexity Users find the **complexity of configurations** time-consuming, often requiring additional effort to fine-tune automated rules. [ See 2 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2368535&qs=pros-and-cons#reviews) See Related User Reviews BB Ben B. Mid-Market (51-1000 emp.) 4.5/5 "Saves Time with Seamless Integrations" What do you dislike about ReliaQuest GreyMatter? Some of the configurations and new features are not always intuitive HT Huy T. Mid-Market (51-1000 emp.) 5.0/5 "Responsive Team That Drives Continuous Improvement" What do you dislike about ReliaQuest GreyMatter? some automated rules sometimes performed undesirable actions, for this, we need to spend time working with them to fine-tune the rules. ##### 3. Inefficient Alert System Users experience **inefficient alerts** with delays and duplicates, complicating workflows and requiring additional adjustments to automation rules. [ See 2 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2368483&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Dashboards and Support, But Some Alert and UI Delays" What do you dislike about ReliaQuest GreyMatter? Sometimes alert delays or duplicate escalations happen, and report loading can be a bit slow. Minor UI improvements would make it smoother. HT Huy T. Mid-Market (51-1000 emp.) 5.0/5 "Responsive Team That Drives Continuous Improvement" What do you dislike about ReliaQuest GreyMatter? some automated rules sometimes performed undesirable actions, for this, we need to spend time working with them to fine-tune the rules. ##### 4. Learning Curve Users experience a **challenging learning curve** with advanced automation workflows, though support helps alleviate difficulties eventually. [ See 2 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2369317&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Visibility and Ease of Integration for Security Teams" What do you dislike about ReliaQuest GreyMatter? There is a learning curve when setting up advanced automation workflows, but once through all that the documentation and support team make it manageab BB Ben B. Mid-Market (51-1000 emp.) 4.5/5 "Saves Time with Seamless Integrations" What do you dislike about ReliaQuest GreyMatter? Some of the configurations and new features are not always intuitive ##### 5. Login Issues Users find the **login issues** with the ReliaQuest GreyMatter app clunky, hindering a smooth sign-in experience. [ See 2 mentions ](https://www.g2.com/products/reliaquest-greymatter/reviews?filters%5Bsentiment_snippet%5D=2254179&qs=pros-and-cons#reviews) See Related User Reviews DH David H. Mid-Market (51-1000 emp.) 4.5/5 "Centralized Security Management with Stellar Support" What do you dislike about ReliaQuest GreyMatter? I find the ReliaQuest GreyMatter android app a bit clunky, especially during the sign-in process. While I understand that most people use iOS, it woul CD Celine D. Enterprise (\> 1000 emp.) 5.0/5 "Easiest Decision" What do you dislike about ReliaQuest GreyMatter? Right now, there's not a whole lot. The only complain is that service now is still an issue but soon that will all be in grey matter anyway. SS Sharma S. Incident Response Manager Information Technology and Services Mid-Market (51-1000 emp.) 8/5/2026 "Streamlines Incident Management with Ease" 4.5/5 What do you like best about ReliaQuest GreyMatter? I appreciate ReliaQuest GreyMatter for providing a single pane of glass across every appliance we monitor. The AI summary attached to each raised incident is what I lean on most, as it arrives in plain language with the relevant data already assembled, which helps my analysts avoid piecing context together while time is of the essence. The onboarding went more smoothly than I anticipated, mainly due to a knowledgeable team. Integration with Microsoft Defender, Sentinel, Palo Alto firewalls, and AbnormalAI went smoothly without any friction. I also value the custom rules deployed on our behalf that flag activity missed by other platforms. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? The Android application feels less polished than the rest of the product, particularly at sign-in. I appreciate that iOS carries the larger share of users, though those of us on Android would welcome some attention here. Biometric sign-in that holds the session for a reasonable window would help most, since re-authenticating from scratch every time an alert lands is the part that slows me down when I am responding away from my desk. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? I use ReliaQuest GreyMatter to prioritize incidents across client estates in one view, which saves me from reconciling multiple consoles and helps assign ownership quickly. The AI summaries provide valuable context, and custom rules enhance detection where other platforms might miss. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller PG Pedro G. Security Operations Manager Enterprise (\> 1000 emp.) 4/7/2026 "Effective Automation for MSSP with GreyMatter" 4.5/5 What do you like best about ReliaQuest GreyMatter? I like automation, as well as AI agents and ReliaQuest GreyMatter workflows because they help reduce the time for detection, investigation, containment, and resolution of incidents. I also appreciate that it allows me to outsource my SOC and reduce response times. Additionally, the integration with our SIEM and other security tools is something I value greatly. The initial setup was easier than with other providers thanks to the API. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? For now, we haven't found anything. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? With ReliaQuest GreyMatter, I outsource my SOC and reduce detection and response times. Automation and AI agents enhance the speed in detection, investigation, containment, and resolution of incidents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated BB Ben B. Senior Cybersecurity Engineer Mid-Market (51-1000 emp.) 11/12/2025 "Saves Time with Seamless Integrations" 4.5/5 What do you like best about ReliaQuest GreyMatter? The amount of time it saves me on investigations - both within GreyMatter itself and all the various tools it integrates with and monitors Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? Some of the configurations and new features are not always intuitive Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? We're a highly efficient Cybersecurity team with a wide array of tools are our disposal. One challenge with that is managing our time to leverage all the various tools. GreyMatter and the associated integrations with those tools ensure that there's always eyes on the infrastructure we are trying to protect. What we've especially enjoyed about GreyMatter is the support side. Whether it be our Customer Success Manager or our Engineer that we work with on a nearly daily basis, our needs are being addressed in a timely and caring manner as opposed to the work being outsourced to a call center where we are just another number. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VR Vlady R. CISO Mid-Market (51-1000 emp.) 11/3/2025 "Unified SOC Management Made Effortless with GM" 5/5 What do you like best about ReliaQuest GreyMatter? GM acts as an efficient abstraction layer, bringing together all aspects of SOC data and workflows within a unified, user-friendly interface. This interface becomes the "single pane of glass" for monitoring, reviewing, alerting, and escalating all activities within the SOC. AI capabilities are also becoming a very welcome addition in streamlining investigations and threat hunts. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? I haven't noticed any issues. GM has truly set a new standard for SOC automation. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? The solution tackles the problem of overwhelming alert volumes and the lack of cohesive visibility caused by using several disconnected security tools. By offering unified visibility across different security environments, it helps minimize alert fatigue and makes sure that important threat signals are not overlooked amid the noise. It really boosts the capacity of security teams, enabling smaller teams to achieve the work output of much larger ones while reducing burnout. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 5/15/2026 "All-in-One, Snappy Performance and Integrations—AI Still Needs a Boost" 3.5/5 What do you like best about ReliaQuest GreyMatter? All in one solution with good UI. Lots of native integrations direct to source. Performance in general is quick and snappy. AI could do with improvement. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? AI could do with improvement - its pretty good at providing an overview but doesnt take it the next level like a human analyst. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? Its provides a good all in one solution where all the work can be done via Greymatter. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Enterprise (\> 1000 emp.) 4/9/2026 "Single Pane of Glass Security with AI-Driven Insights and Great Support" 4/5 What do you like best about ReliaQuest GreyMatter? The ability to integrate and consolidate different security tools into a single pane of glass, without slowing down performance, is a big plus. It also provides actionable, AI-driven insights with written analysis that helps with better-informed decision-making. The user interface is easy to use and straightforward. The price is a bit steep, but we realized the value over time. Great on-demand support as well. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? It has a steep learning curve because it can do so many things, and it takes time to get comfortable with all the options. The price is also quite high. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? It feeds us rich analysis through its multi-SIEM integration and AI, helping us make better, more strategic decisions. Review collected by and hosted on G2.com. Show More 4/15/2026 Validated ReviewerIncentivizedSource: G2 invite DH David H. Security Analyst Research Mid-Market (51-1000 emp.) 11/12/2025 "Centralized Security Management with Stellar Support" 4.5/5 What do you like best about ReliaQuest GreyMatter? I use ReliaQuest GreyMatter as a single pane of glass to manage security alerts from multiple appliances, which is incredibly valuable for streamlining our security operations. One of my favorite features is the AI summary and analysis included with every raised incident. It's presented in human-readable language, includes all relevant data points, and is easy to act upon, which significantly enhances our response times. Additionally, the initial setup was quite straightforward, thanks to the knowledgeable onboarding team who guided us through the entire process. The integration capabilities are impressive, as GreyMatter connects seamlessly with our existing tools like Microsoft Defender suite, Microsoft Sentinel, PaloAlto Firewall, and AbnormalAI, creating a unified security workflow. Furthermore, the product's custom deployed rules have been instrumental in alerting us to security incidents that other platforms have overlooked. I also appreciate the exceptional customer service, which has been consistently top-notch, adding considerable value to our overall experience with ReliaQuest GreyMatter. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? I find the ReliaQuest GreyMatter android app a bit clunky, especially during the sign-in process. While I understand that most people use iOS, it would be beneficial to see improvements made for Android users. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? I use ReliaQuest GreyMatter to centralize security alerts, solving the issue of managing events across multiple tools. It provides AI-driven summaries and custom rules, enhancing incident response and detection, making security management more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Amjad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amjad S.") AS Amjad S. 11/11/2025 "Effortless to Use, Stellar Security Integration" 5/5 What do you like best about ReliaQuest GreyMatter? I really like the broad range of capabilities that ReliaQuest GreyMatter can integrate with. Its unified use cases across different products are excellent, allowing seamless integration whatever type of system you have, provided it has an API. This flexibility gives us the ability to implement custom playbooks and workflows effectively. The product has reached a point where it could potentially eliminate the necessity for a fully managed SOC capability, which is a significant advantage. Moreover, the initial setup was straightforward and involved mainly API integrations, making the process very easy. We are also enjoying a very good customer experience, which adds to the overall satisfaction with the service. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? None Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? I use ReliaQuest GreyMatter for security operations, acting as our first line of defense by managing alerts and escalating crucial positives. It also monitors the dark web for threats and integrates broadly, supporting custom workflows and use cases across various APIs, reducing dependency on a fully managed SOC. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CD Celine D. Sr Manager, Security Architecture and Operations Enterprise (\> 1000 emp.) 8/26/2025 "Easiest Decision" 5/5 What do you like best about ReliaQuest GreyMatter? Everything is in one place, now that they've added the ability to do the API integrations yourself and give you access to the actual documentation all in one place is fantastic. We have onboarded so many more things now because we have that ability. We also like that there's a mobile app. It makes it easy to see what's going on at all times. We use it honestly all the time. The few times we've had a few questions or even had a few problems we were able to get support on it right away. The team at Reliaquest is super efficient and is willing to jump on a call with you so quickly. We had it up and ready to use I would say pretty fast, and it's been so nice ever since. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? Right now, there's not a whole lot. The only complain is that service now is still an issue but soon that will all be in grey matter anyway. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? For us it's a managed SOC, we use them for pretty much everything security operations related. We integrate so many things to have one place to get alerted on it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Small-Business (50 or fewer emp.) 11/12/2025 "Great Dashboards and Support, But Some Alert and UI Delays" 3.5/5 What do you like best about ReliaQuest GreyMatter? The dashboards and correlation rules make it easier to track detections across multiple environments. Support team is responsive and helpful when tuning rules or investigating alerts. Review collected by and hosted on G2.com. What do you dislike about ReliaQuest GreyMatter? Sometimes alert delays or duplicate escalations happen, and report loading can be a bit slow. Minor UI improvements would make it smoother. Review collected by and hosted on G2.com. What problems is ReliaQuest GreyMatter solving and how is that benefiting you? GreyMatter helps centralize detections and alerts from multiple security tools, improving visibility and response efficiency. It reduces time spent on manual correlation and helps identify potential threats faster. Review collected by and hosted on G2.com. 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