The Top 20 Managed Detection and Response (MDR) Software

Check out this list of the top Managed Detection and Response (MDR) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Huntress Managed EDR

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

64%

Computer & Network Security

31%

Consulting

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.6

Sophos MDR

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

37%

Manufacturing

27%

Computer & Network Security

18%

Financial Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.4

9.4

Acronis Cyber Protect Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

32%

Hospital & Health Care

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.6

9.1

Ease of Admin

Average: 9.4

9.4

eSentire

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

47%

Legal Services

24%

Information Technology and Services

17%

Investment Management

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.1

Arctic Wolf

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

32%

Manufacturing

25%

Financial Services

24%

Banking

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.4

9.5

Huntress Managed ITDR

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

67%

Computer & Network Security

27%

Biotechnology

Manufacturing

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.8

Red Canary

Overall Satisfaction Score

Top Industries of Reviewers:

Manufacturing

34%

Financial Services

34%

Hospital & Health Care

16%

Computer Software

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.1

ThreatDown

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

41%

Computer & Network Security

29%

Manufacturing

17%

Construction

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.4

9.4

Blackpoint Cyber

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

33%

Computer Networking

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.3

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.4

9.1

#10

ESET PROTECT

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

38%

Information Technology and Services

29%

Investment Banking

19%

Marketing and Advertising

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

9.0

#11

CyberMaxx

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

76%

Insurance

12%

Computer & Network Security

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.5

10.0

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

10.0

#12

CrowdStrike Falcon Endpoint Protection Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

55%

Computer & Network Security

24%

Financial Services

12%

Insurance

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.3

#13

Guardz

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

59%

Computer & Network Security

28%

Commercial Real Estate

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.1

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.6

9.2

Ease of Admin

Average: 9.4

9.2

#14

UnderDefense MAXI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Marketing and Advertising

39%

Computer Software

11%

Design

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.4

9.8

#15

ThreatLocker Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer & Network Security

34%

Computer Networking

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.3

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.3

8.4

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

8.8

#16

Cynet

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Computer & Network Security

41%

Financial Services

Government Administration

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.4

9.5

#17

Todyl Security Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer & Network Security

36%

Business Supplies and Equipment

Graphic Design

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.4

8.9

#18

Defendify All-In-One Cybersecurity Solution

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

25%

Design

25%

Events Services

25%

Business Supplies and Equipment

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.6

#19

Field Effect MDR

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

65%

Computer & Network Security

27%

Business Supplies and Equipment

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.2

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.4

#20

Pondurance

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

44%

Primary/Secondary Education

33%

Higher Education

11%

Insurance

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.4