--- title: ReliaQuest GreyMatter Reviews meta_title: 'ReliaQuest GreyMatter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how ReliaQuest GreyMatter works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 20 scale: '5' date_modified: '2026-09-30' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # ReliaQuest GreyMatter Reviews **Vendor:** ReliaQuest **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.7/5.0 **Total Reviews:** 20 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About ReliaQuest GreyMatter ReliaQuest’s agentic AI security operations platform, GreyMatter, allows security teams to detect threats at the source, contain them in under 5 minutes, and eliminate Tier 1 and Tier 2 work for faster investigation and response. GreyMatter orchestrates 6 agentic AI personas with 200+ agent skills and 400+ AI tools to exponentially scale security operations and help organizations predict what's next. ## ReliaQuest GreyMatter Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **exceptional visibility** and integration capabilities of ReliaQuest GreyMatter, enhancing security operations across environments. (8 reviews) - Users value the **centralized management** of ReliaQuest GreyMatter, enhancing visibility and streamlining security operations effectively. (7 reviews) - Users highlight the **exceptional customer support** of ReliaQuest GreyMatter, enhancing satisfaction and streamlining security operations. (7 reviews) - Users praise the **ease of use** of ReliaQuest GreyMatter, highlighting its straightforward setup and seamless integrations. (7 reviews) - Users highlight the **seamless integration** with existing tools, streamlining security operations and enhancing overall efficiency. (6 reviews) - Users value the **self-service API integrations** in ReliaQuest GreyMatter, enhancing efficiency and accessibility of resources. (6 reviews) - Monitoring (6 reviews) - Support (5 reviews) - Visibility (5 reviews) - Alerts (4 reviews) **What users dislike:** - Users note **UX improvement needs** in ReliaQuest GreyMatter, citing alert delays, slow report loading, and clunky Android app experience. (3 reviews) - Users find the **complexity of configurations** in ReliaQuest GreyMatter can hinder usability and require significant fine-tuning. (2 reviews) - Users experience an **inefficient alert system** with delays, duplicates, and slow report loading, affecting overall usability. (2 reviews) - Users find the **learning curve steep** for advanced workflows, though documentation and support help eventually. (2 reviews) - Users find **login issues** with the ReliaQuest GreyMatter app, particularly on Android, making the sign-in process frustrating. (2 reviews) - Not User-Friendly (2 reviews) - Poor Interface Design (2 reviews) - Users report **communication issues** that hinder efficient interactions and overall usability of ReliaQuest GreyMatter. (1 reviews) - Complex UI (1 reviews) - Confusing Interface (1 reviews) ## ReliaQuest GreyMatter Reviews ### 1. ReliaQuest Delivers Hassle-Free, Automated Cybersecurity and Huge Time Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee C. | Senior Infrastructure Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 05, 2026 **What do you like best about ReliaQuest GreyMatter?** Incredible value for money in every way. I don’t have to worry or stress about attacks on our clients anymore. It provides active email alerts and it’s hassle-free to use. I also like ReliaQuest’s track record—it feels like a solid company with a deep focus on cybersecurity. Overall, everything is automated, accurate, and straightforward, and honestly it saves my team hours every month. **What do you dislike about ReliaQuest GreyMatter?** They’ve been consistently updating their services, and I’ve really liked the dark web monitoring and the 24/7 vulnerability scanning. I haven’t run into any issues or problems so far, and I honestly don’t have anything negative to say—I love everything about it. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** Its ability to detect and stop the spread of a virus is simply amazing. It gives us real peace of mind and helps me protect my clients more effectively by improving our response time to any threat. It has also helped us pinpoint the source and entry point of a virus, which makes it easier to address the issue quickly and prevent it from happening again. ### 2. Responsive Control Panel with Clear Reporting and Expert Alert Optimization **Rating:** 5.0/5.0 stars **Reviewed by:** Hamid T. | Senior Product Analyst, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** September 23, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ReliaQuest GreyMatter?** I love the control panel—it provides clear reports on any activity, and its responsiveness has been excellent. The team helps optimize alerts and is highly qualified. I also really appreciate how many technicians they have, since it has reduced false positives. Overall, there have been very few system interruptions. **What do you dislike about ReliaQuest GreyMatter?** When I’m handling large volumes of data, searches can feel slow, and fine-tuning can take a lot of time in more complex environments. I’ve also found customization to be complicated at times, and I’d like the option to add more services more easily. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** It helps us anticipate emerging threats and has provided reliable, consistent service. It helps prevent the loss of our financial information and provides EDR monitoring. The AI integration saves time, and we use it to protect confidential information. ### 3. Clean, Easy-to-Use Interface with Proactive Monitoring and a Great Visual Map **Rating:** 5.0/5.0 stars **Reviewed by:** Louie M. | IT Support Technician, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about ReliaQuest GreyMatter?** I really like the visual map—it’s great for understanding how things are distributed. It also gave us confidence that, in a real incident, we’d have staff actively monitoring and taking action, rather than just a dashboard full of alerts that we’d have to prioritize ourselves. On top of that, the interface feels cleaner and easier to use than Microsoft’s security portal. **What do you dislike about ReliaQuest GreyMatter?** Setting it up was easy, and the integration with our team has been excellent—they’re always available when we need them. It gives us real peace of mind knowing our systems are in good hands, even when we’re offline. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** In my experience, the most useful feature is the automated security measures that block user access when an incident occurs. It’s reassuring to know that someone is looking out for everyone’s identity. This has been proven repeatedly for both our clients and our own team. ### 4. Seamless Setup, Excellent UI, and Powerful Threat Detection **Rating:** 5.0/5.0 stars **Reviewed by:** Gavi D. | Security Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 16, 2026 **What do you like best about ReliaQuest GreyMatter?** Setup was straightforward, and the user interface is excellent. It also includes several features I really love. I especially appreciate how seamlessly it connects with my existing security tools to provide comprehensive protection. For threat detection, I’ve found it to be excellent, and its AI agents and broad visibility helped reduce incidents by 89%. **What do you dislike about ReliaQuest GreyMatter?** It is compatible with different environments, which allows for a more customized implementation. Its ability to adapt to the specific needs of each sector, as well as to regulatory requirements, makes it a versatile option for use across a wide range of settings. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** It helps optimize security infrastructure through its platform by connecting disparate technologies. It facilitates real-time threat detection and enables an effective response. It also reduces manual workload by automating routine security processes, saving 60% of resources and improving response times. On top of that, it helps reduce alert fatigue. ### 5. Streamlines Incident Management with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Sharma S. | Incident Response Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 05, 2026 **What do you like best about ReliaQuest GreyMatter?** I appreciate ReliaQuest GreyMatter for providing a single pane of glass across every appliance we monitor. The AI summary attached to each raised incident is what I lean on most, as it arrives in plain language with the relevant data already assembled, which helps my analysts avoid piecing context together while time is of the essence. The onboarding went more smoothly than I anticipated, mainly due to a knowledgeable team. Integration with Microsoft Defender, Sentinel, Palo Alto firewalls, and AbnormalAI went smoothly without any friction. I also value the custom rules deployed on our behalf that flag activity missed by other platforms. **What do you dislike about ReliaQuest GreyMatter?** The Android application feels less polished than the rest of the product, particularly at sign-in. I appreciate that iOS carries the larger share of users, though those of us on Android would welcome some attention here. Biometric sign-in that holds the session for a reasonable window would help most, since re-authenticating from scratch every time an alert lands is the part that slows me down when I am responding away from my desk. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** I use ReliaQuest GreyMatter to prioritize incidents across client estates in one view, which saves me from reconciling multiple consoles and helps assign ownership quickly. The AI summaries provide valuable context, and custom rules enhance detection where other platforms might miss. ### 6. Intuitive Dashboard and Seamless Integrations That Strengthen Our Security **Rating:** 5.0/5.0 stars **Reviewed by:** Aman A. | Security Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 23, 2026 **What do you like best about ReliaQuest GreyMatter?** I really value their collaboration with our organization; they genuinely help organizations strengthen their security. The dashboard is intuitive and provides all the information we need, and I appreciate how easy it is to navigate and use. I also really like the wide range of integration options that ReliaQuest GreyMatter offers, which makes it easier to fit into our existing workflows. **What do you dislike about ReliaQuest GreyMatter?** Sometimes there are so many alerts that it becomes overwhelming and creates a lot of noise. This alert overload can be an issue, and at times it’s also confusing to figure out where certain items are located. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** It gives us a comprehensive view of what’s happening, which makes our work much easier. It also supports proactive threat detection by helping us spot risks and vulnerabilities early. Overall, it provides excellent coverage at all times. ### 7. Robust Threat Detection with Clear Guidance and Strong Threat Intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Meier B. | Threat Intelligence Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **Describe the project or task ReliaQuest GreyMatter helped with:** It makes it easier to identify security challenges through active monitoring and relevant security alerts. It also helps reduce the likelihood of false positives, which contributes to the overall success of the security process. **What do you like best about ReliaQuest GreyMatter?** It offers a robust managed detection and response approach that makes identifying threats much easier. I appreciate the strong remediation procedures and clear guidance it provides, which help users stay more resilient and work more efficiently. I also like its impressive threat intelligence capabilities, which support identifying and learning from recurring threat patterns. **What do you dislike about ReliaQuest GreyMatter?** They provide excellent customer service along with expert performance analysis. They also have a strong reputation for sharing helpful alerts, and I haven’t seen any false positives—so the alerts they send are accurate and reliable. **Recommendations to others considering ReliaQuest GreyMatter:** They provide excellent customer service along with expert performance analysis. They also have a strong reputation for sharing helpful alerts, and I haven’t seen any false positives—so the alerts they send are accurate and reliable. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** It makes it easier to identify security challenges through active monitoring and relevant security alerts. It also helps reduce the likelihood of false positives, which contributes to the overall success of the security process. ### 8. Effective Automation for MSSP with GreyMatter **Rating:** 4.5/5.0 stars **Reviewed by:** Pedro G. | Security Operations Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** April 07, 2026 **What do you like best about ReliaQuest GreyMatter?** I like automation, as well as AI agents and ReliaQuest GreyMatter workflows because they help reduce the time for detection, investigation, containment, and resolution of incidents. I also appreciate that it allows me to outsource my SOC and reduce response times. Additionally, the integration with our SIEM and other security tools is something I value greatly. The initial setup was easier than with other providers thanks to the API. **What do you dislike about ReliaQuest GreyMatter?** For now, we haven't found anything. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** With ReliaQuest GreyMatter, I outsource my SOC and reduce detection and response times. Automation and AI agents enhance the speed in detection, investigation, containment, and resolution of incidents. ### 9. Saves Time with Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ben B. | Senior Cybersecurity Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 12, 2025 **What do you like best about ReliaQuest GreyMatter?** The amount of time it saves me on investigations - both within GreyMatter itself and all the various tools it integrates with and monitors **What do you dislike about ReliaQuest GreyMatter?** Some of the configurations and new features are not always intuitive **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** We're a highly efficient Cybersecurity team with a wide array of tools are our disposal. One challenge with that is managing our time to leverage all the various tools. GreyMatter and the associated integrations with those tools ensure that there's always eyes on the infrastructure we are trying to protect. What we've especially enjoyed about GreyMatter is the support side. Whether it be our Customer Success Manager or our Engineer that we work with on a nearly daily basis, our needs are being addressed in a timely and caring manner as opposed to the work being outsourced to a call center where we are just another number. ### 10. Unified SOC Management Made Effortless with GM **Rating:** 5.0/5.0 stars **Reviewed by:** Vlady R. | CISO, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 03, 2025 **What do you like best about ReliaQuest GreyMatter?** GM acts as an efficient abstraction layer, bringing together all aspects of SOC data and workflows within a unified, user-friendly interface. This interface becomes the "single pane of glass" for monitoring, reviewing, alerting, and escalating all activities within the SOC. AI capabilities are also becoming a very welcome addition in streamlining investigations and threat hunts. **What do you dislike about ReliaQuest GreyMatter?** I haven't noticed any issues. GM has truly set a new standard for SOC automation. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** The solution tackles the problem of overwhelming alert volumes and the lack of cohesive visibility caused by using several disconnected security tools. By offering unified visibility across different security environments, it helps minimize alert fatigue and makes sure that important threat signals are not overlooked amid the noise. It really boosts the capacity of security teams, enabling smaller teams to achieve the work output of much larger ones while reducing burnout. ### 11. All-in-One, Snappy Performance and Integrations—AI Still Needs a Boost **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 15, 2026 **What do you like best about ReliaQuest GreyMatter?** All in one solution with good UI. Lots of native integrations direct to source. Performance in general is quick and snappy. AI could do with improvement. **What do you dislike about ReliaQuest GreyMatter?** AI could do with improvement - its pretty good at providing an overview but doesnt take it the next level like a human analyst. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** Its provides a good all in one solution where all the work can be done via Greymatter. ### 12. Single Pane of Glass Security with AI-Driven Insights and Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 09, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ReliaQuest GreyMatter?** The ability to integrate and consolidate different security tools into a single pane of glass, without slowing down performance, is a big plus. It also provides actionable, AI-driven insights with written analysis that helps with better-informed decision-making. The user interface is easy to use and straightforward. The price is a bit steep, but we realized the value over time. Great on-demand support as well. **What do you dislike about ReliaQuest GreyMatter?** It has a steep learning curve because it can do so many things, and it takes time to get comfortable with all the options. The price is also quite high. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** It feeds us rich analysis through its multi-SIEM integration and AI, helping us make better, more strategic decisions. ### 13. Centralized Security Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Security Analyst, Research, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 12, 2025 **What do you like best about ReliaQuest GreyMatter?** I use ReliaQuest GreyMatter as a single pane of glass to manage security alerts from multiple appliances, which is incredibly valuable for streamlining our security operations. One of my favorite features is the AI summary and analysis included with every raised incident. It's presented in human-readable language, includes all relevant data points, and is easy to act upon, which significantly enhances our response times. Additionally, the initial setup was quite straightforward, thanks to the knowledgeable onboarding team who guided us through the entire process. The integration capabilities are impressive, as GreyMatter connects seamlessly with our existing tools like Microsoft Defender suite, Microsoft Sentinel, PaloAlto Firewall, and AbnormalAI, creating a unified security workflow. Furthermore, the product's custom deployed rules have been instrumental in alerting us to security incidents that other platforms have overlooked. I also appreciate the exceptional customer service, which has been consistently top-notch, adding considerable value to our overall experience with ReliaQuest GreyMatter. **What do you dislike about ReliaQuest GreyMatter?** I find the ReliaQuest GreyMatter android app a bit clunky, especially during the sign-in process. While I understand that most people use iOS, it would be beneficial to see improvements made for Android users. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** I use ReliaQuest GreyMatter to centralize security alerts, solving the issue of managing events across multiple tools. It provides AI-driven summaries and custom rules, enhancing incident response and detection, making security management more efficient. ### 14. Effortless to Use, Stellar Security Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Amjad S. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 11, 2025 **What do you like best about ReliaQuest GreyMatter?** I really like the broad range of capabilities that ReliaQuest GreyMatter can integrate with. Its unified use cases across different products are excellent, allowing seamless integration whatever type of system you have, provided it has an API. This flexibility gives us the ability to implement custom playbooks and workflows effectively. The product has reached a point where it could potentially eliminate the necessity for a fully managed SOC capability, which is a significant advantage. Moreover, the initial setup was straightforward and involved mainly API integrations, making the process very easy. We are also enjoying a very good customer experience, which adds to the overall satisfaction with the service. **What do you dislike about ReliaQuest GreyMatter?** None **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** I use ReliaQuest GreyMatter for security operations, acting as our first line of defense by managing alerts and escalating crucial positives. It also monitors the dark web for threats and integrates broadly, supporting custom workflows and use cases across various APIs, reducing dependency on a fully managed SOC. ### 15. Easiest Decision **Rating:** 5.0/5.0 stars **Reviewed by:** Celine D. | Sr Manager, Security Architecture and Operations, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2025 **What do you like best about ReliaQuest GreyMatter?** Everything is in one place, now that they've added the ability to do the API integrations yourself and give you access to the actual documentation all in one place is fantastic. We have onboarded so many more things now because we have that ability. We also like that there's a mobile app. It makes it easy to see what's going on at all times. We use it honestly all the time. The few times we've had a few questions or even had a few problems we were able to get support on it right away. The team at Reliaquest is super efficient and is willing to jump on a call with you so quickly. We had it up and ready to use I would say pretty fast, and it's been so nice ever since. **What do you dislike about ReliaQuest GreyMatter?** Right now, there's not a whole lot. The only complain is that service now is still an issue but soon that will all be in grey matter anyway. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** For us it's a managed SOC, we use them for pretty much everything security operations related. We integrate so many things to have one place to get alerted on it. ### 16. Great Dashboards and Support, But Some Alert and UI Delays **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 12, 2025 **What do you like best about ReliaQuest GreyMatter?** The dashboards and correlation rules make it easier to track detections across multiple environments. Support team is responsive and helpful when tuning rules or investigating alerts. **What do you dislike about ReliaQuest GreyMatter?** Sometimes alert delays or duplicate escalations happen, and report loading can be a bit slow. Minor UI improvements would make it smoother. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** GreyMatter helps centralize detections and alerts from multiple security tools, improving visibility and response efficiency. It reduces time spent on manual correlation and helps identify potential threats faster. ### 17. Perfect Tool for Tech Enthusiasts **Rating:** 5.0/5.0 stars **Reviewed by:** Dave O. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 11, 2025 **What do you like best about ReliaQuest GreyMatter?** I like the fact that ReliaQuest GreyMatter helps me connect to the technical world. It offers a really technical and complex environment which I find beneficial for my understanding and engagement with technology. This platform provides me insights and hands-on knowledge that are essential for using technical equipment more effectively. The withstanding technical complexity is an advantage as it allows me to dive deeper into the technological aspects, which I enjoy and find extremely valuable. Overall, ReliaQuest GreyMatter is a perfect solution for my needs. **What do you dislike about ReliaQuest GreyMatter?** Nothing **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** I use ReliaQuest GreyMatter to connect with technology better, gaining insights and hands-on knowledge about technical equipment, solving my technological misunderstandings. ### 18. Exceptional Visibility and Ease of Integration for Security Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 12, 2025 **What do you like best about ReliaQuest GreyMatter?** ReliaQuest GreyMatter provides exceptional visibility across our company's entire security stack. The integration with SIEM and EDR tools was seamless, and the platform's ability to normalize and correlate data from multiple sources saves us countless hours. The dashboards are intuitive, and the threat detection capabilities are top-notch. The benefits of having RQ GreyMatter: - Centralized visibility across IT and OT environments - Faster detection and response - Great support and proactive threat intelligence **What do you dislike about ReliaQuest GreyMatter?** There is a learning curve when setting up advanced automation workflows, but once through all that the documentation and support team make it manageable. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** Consolidates alerts from multiple security tools (SIEM, EDR, IDS) into a single platform. Integrates threat intelligence for faster context gathering. Acts as a “force multiplier” by integrating Splunk, CrowdStrike, and other tools into one operational view. ### 19. Responsive Team That Drives Continuous Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Huy T. | cybersecurity specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 11, 2025 **What do you like best about ReliaQuest GreyMatter?** they are not perfect from start but they are responsive to our feedback so we can improve here and there continuously. **What do you dislike about ReliaQuest GreyMatter?** some automated rules sometimes performed undesirable actions, for this, we need to spend time working with them to fine-tune the rules. **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** 24/7 monitoring with low false positive rate. great security intel and DRP ### 20. Everything you need in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2025 **What do you like best about ReliaQuest GreyMatter?** Having the integrated GreyMatter platform makes SecOps so much easier **What do you dislike about ReliaQuest GreyMatter?** Everything comes at an added cost which can add up quick **What problems is ReliaQuest GreyMatter solving and how is that benefiting you?** Giving us quick detection time reducing our MTTC and MTTR ## ReliaQuest GreyMatter Discussions - [How is ReliaQuest different from a traditional MSSP?](https://www.g2.com/discussions/how-is-reliaquest-different-from-a-traditional-mssp) - 1 comment, 1 upvote - [Is there a GreyMatter proof-of-value or trial period?](https://www.g2.com/discussions/is-there-a-greymatter-proof-of-value-or-trial-period) - 1 comment, 1 upvote - [How long does it take to set up an integration in GreyMatter?](https://www.g2.com/discussions/how-long-does-it-take-to-set-up-an-integration-in-greymatter) - 1 comment, 1 upvote - [Can GreyMatter work across multi-cloud and hybrid environments?](https://www.g2.com/discussions/can-greymatter-work-across-multi-cloud-and-hybrid-environments) - 1 comment, 1 upvote - [Are GreyMatter's integrations bi-directional (read and act)?](https://www.g2.com/discussions/are-greymatter-s-integrations-bi-directional-read-and-act) - 1 comment, 1 upvote - [View ReliaQuest GreyMatter pricing details and edition comparison](https://www.g2.com/products/reliaquest-greymatter/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+20%3A07%3A49+-0500&secure%5Bsession_id%5D=e11f39d4-e62c-4b11-9cec-b77f935d63b6&secure%5Btoken%5D=e324518e93ec593f9cfc04691ed6be3c101c40ec8fc4a4c5263eae7ebcdb1540&format=llm_user) ## ReliaQuest GreyMatter Features **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **AI/Machine Learning** - AI/Machine Learning **Reporting/Analytics** - Reporting/Analytics **Endpoint Protection** - Endpoint Protection **Threat Propagation Visualization** - Threat Propagation Visualization **Performance Metrics** - Performance Metrics **Natural Language Security Querying** - Natural Language Security Querying **Threat Response** - Threat Response **Activity Monitoring** - Activity Monitoring **Network Security** - Network Security **Automated Threat Containment** - Automated Threat Containment **Intelligent Alert Noise Reduction** - Intelligent Alert Noise Reduction **Explainable AI (XAI) Audit Trail** - Explainable AI (XAI) Audit Trail **Predefined Protocols** - Predefined Protocols **Simulation** - Test Agent Deployment - Breach Simulation - Attack Simulation - Resolution Guidance **Detection & Response** - Response Automation - Threat Hunting - Rule-Based Detection - Real-Time Detection - Threat Response **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Asset Management** - Asset Discovery - Shadow IT Detection - Change Management - Compliance Management **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Vulnerability Management - Digital Risk Protection (DRP) Platforms** - Vulnerability Assessment - Digital Footprint Mapping - Fraud Detection - Data Leak Detection - Brand Protection **Generative AI - Exposure Management Platforms** - Predictive Analytics - Automated Threat Detection **Threat Detection & Triage - AI SOC Agents** - Anomaly Detection & Correlation - False‑Positive Suppression - AI‑Driven Alert Triage **Response** - Resolution Automation - Resolution Guidance - System Isolation - Threat Intelligence - Incident Investigation **Cloud Visibility** - Data Discovery - Cloud Registry **Customization** - Multi-Vector Assessment - Scenario Customization - Range of Attack Types **Automation** - Workflow Mapping - Workflow Automation - Automated Remediation - Log Monitoring **Management** - Extensibility - Workflow Automation - Unified Visibility - API **Monitoring** - Gap Analysis - Vulnerability Intelligence - Compliance Monitoring - Continuous Monitoring - Server Monitoring - Real-Time Monitoring **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents **Incident Response Digital Risk Protection (DRP) Platforms** - Threat Remediation - Automated Reponses - Incident Response Capabilities **Risk Identification and Assessment - Exposure Management Platforms** - Comprehensive Risk Assessment - Advanced Analytics and Reporting **Investigation & Enrichment - AI SOC Agents** - Autonomous Case Investigation - Contextual Enrichment from Multiple Sources - Attack Path Mapping **Records** - Incident Logs - Incident Reports **Security** - Data Security - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Administration** - Reporting - Risk Evaluation - Automated Testing **Orchestration** - Security Orchestration - Data Collection - Threat Intelligence - Data Visualization **Analytics** - Threat Intelligence - Artificial Intelligence & Machine Learning - Data Collection **Risk Management** - Risk-Prioritization - Reconnaissance - At-Risk Analysis - Threat Intelligence **Reporting and Analytics - Digital Risk Protection (DRP) Platforms** - Threat Trends Analysis - Risk Assessment Reports **Monitoring and Integration - Exposure Management Platforms** - Integration and Data Consolidation - Real-time Monitoring and Alerts **Response & Remediation - AI SOC Agents** - Mean Time Reduction Metrics - Playbook‑Free Dynamic Workflows - Automated Response Execution **Management** - Incident Alerts - Incident Case Management - Workflow Management **Identity** - SSO - Governance - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Response** - Alerting - Performance Baselin - High Availability/Disaster Recovery **Generative AI** - AI Text Summarization **Agentic AI - Extended Detection and Response (XDR) Platforms** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Cloud Detection and Response (CDR)** - Autonomous Task Execution - Proactive Assistance - Decision Making **InfoSec Experience & Governance - AI SOC Agents** - Conversational Analyst Interface - Manual Feedback Learning Loop - Explainability & Audit Trail **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Additional Functionality** - SSL Security - HIPAA Compliant - API - Threat Response - Endpoint Protection - Maintenance Scheduling - Third-Party Integrations - Security Auditing - Application Security - Encryption - Network Security - Real-Time Reporting - AI Copilot - Reporting/Analytics - Authentication - Financial Data Protection - Anti Virus - Secure Data Storage - Virus Definition Update - Activity Dashboard - VPN - Audit Trail - Anti Spam - Access Controls/Permissions - Data Visualization - Alerts/Escalation - Data Security **Additional Functionality** - Generative AI - Collaboration Tools - Incident Management - AI Copilot - Reporting/Analytics - Threat Response - Key Performance Indicators - Risk Alerts - Performance Metrics - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Services - Extended Detection and Response (XDR)** - Managed Services **Services - Cloud Detection and Response (CDR) ** - Managed Services **Additional Functionality** - SSL Security - HIPAA Compliant - API - Threat Response - Endpoint Protection - Maintenance Scheduling - Third-Party Integrations - Security Auditing - Application Security - Encryption - Network Security - Real-Time Reporting - AI Copilot - Reporting/Analytics - Authentication - Financial Data Protection - Anti Virus - Secure Data Storage - Virus Definition Update - Activity Dashboard - VPN - Audit Trail - Anti Spam - Access Controls/Permissions - Data Visualization - Alerts/Escalation - Data Security **Additional Functionality** - Mobile Access - IT Asset Management - Reporting/Analytics - Data Import/Export - Encryption - Remediation Management - Root Cause Analysis - Customization - Workflow Management - Incident Management - User Management - Behavioral Analytics - Ransomware Protection - Activity Dashboard - AI Copilot - Data Security - Authentication - Firewalls - Collaboration Tools - Endpoint Protection - Cloud Application Security - Third-Party Integrations - Access Controls/Permissions - Alerts/Notifications - Data Analysis Tools - Risk Management - Generative AI - Network Scanning - Vulnerability Management - Search/Filter ## Top ReliaQuest GreyMatter Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 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