Best Enterprise Managed Detection and Response (MDR) Software

How Many Managed Detection and Response (MDR) Software Products Does G2 Track?

Total Products under this Category: 144

Category Stats (Sep 2026)

  • Average Rating: 4.48/5 (↑0.03 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Proficio (+77.78%) - Among all products in this category, Proficio recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Managed Detection and Response (MDR) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 8,800+ Authentic Reviews
  • 144+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Managed Detection and Response (MDR) Software

G2 Grid® for Managed Detection and Response (MDR) Software plotting products by satisfaction and market presence

Highlighted products: Sophos MDR, CrowdStrike Falcon Endpoint Protection Platform, Zscaler Sec Ops, eSentire, Arctic Wolf, Expel, Acronis Cyber Protect Cloud, and Cynet.

Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.json?focus%5B%5D=sophos-mdr&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=zscaler-sec-ops&focus%5B%5D=esentire&focus%5B%5D=arctic-wolf&focus%5B%5D=expel&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=cynet&segment=enterprise)

Sophos MDR

Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data.

Average Rating: 4.7/5.0

Total Reviews: 498

How Do G2 Users Rate Sophos MDR?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.4/10 (Category avg: 9.1/10)
  • Automated remediation: 9.1/10 (Category avg: 8.7/10)
  • Automated investigation: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Sophos MDR?

  • Seller: Sophos
  • Company Website:
  • Year Founded: 1985
  • HQ Location: Oxfordshire
  • Twitter: @Sophos
    36,759 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,550 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Manufacturing
  • Company Size: 63% Medium, 21% Large

What Do G2 Reviewers Say About Sophos MDR?

AI-generated summary from verified user reviews

Pros
  • Users commend the efficient threat detection of Sophos MDR, noting its quick responses and practical solutions.
  • Users value the 24/7 continuous monitoring of Sophos MDR, ensuring swift response to potential threats and enhancing security.
  • Users find Sophos MDR to be easy to use, enjoying its smooth management and seamless integration with existing systems.
  • Users value the 24/7 expert monitoring of Sophos MDR, providing unparalleled peace of mind against cyber threats.
  • Users appreciate the quick response time of Sophos MDR, enhancing incident management efficiency and reliability.
Cons
  • Users find Sophos MDR to be expensive, particularly challenging for smaller organizations with budget constraints.
  • Users highlight communication issues with Sophos MDR, noting slow response times and overwhelming alert volumes.
  • Users find the limited customization in alert handling restricts their ability to tailor responses effectively.
  • Users are concerned about the complexity of integration, particularly with external alerting platforms, affecting efficiency.
  • Users find the poor reporting issues in Sophos MDR frustrating due to complexity and lack of customization.

What Are Recent G2 Reviews of Sophos MDR?

What Are G2 Users Discussing About Sophos MDR?

CrowdStrike Falcon Endpoint Protection Platform

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC

Average Rating: 4.7/5.0

Total Reviews: 543

How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.0/10 (Category avg: 9.1/10)
  • Automated remediation: 9.3/10 (Category avg: 8.7/10)
  • Automated investigation: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?

  • Seller: CrowdStrike
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Sunnyvale, CA
  • Twitter: @CrowdStrike
    110,809 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21,058 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Analyst, Security Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 46% Large, 40% Medium

What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the lightweight performance and powerful threat detection of CrowdStrike Falcon, enhancing security without slowing down systems.
  • Users commend the effective threat detection capabilities of CrowdStrike Falcon, ensuring robust security without system slowdowns.
  • Users appreciate the ease of use of CrowdStrike Falcon, benefiting from its lightweight impact and efficient incident management.
  • Users appreciate the advanced real-time threat protection of CrowdStrike Falcon, ensuring efficient security without system performance issues.
  • Users praise the exceptional threat detection of CrowdStrike Falcon, noting its effectiveness against both known and unknown threats.
Cons
  • Users find the cost prohibitive for smaller organizations, especially with additional modules increasing overall expenses.
  • Users find the complexity of the user interface and additional costs challenging, complicating their overall experience.
  • Users face a steep learning curve with CrowdStrike’s query language, making transitions from other platforms challenging.
  • Users find the limited features challenging, especially concerning cost and technical accessibility for smaller businesses.
  • Users find that pricing can be a barrier for smaller organizations, complicating access to advanced features.

What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform?

What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform?

Zscaler Sec Ops

Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud.

Average Rating: 4.7/5.0

Total Reviews: 130

How Do G2 Users Rate Zscaler Sec Ops?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.7/10 (Category avg: 9.1/10)
  • Automated remediation: 8.8/10 (Category avg: 8.7/10)
  • Automated investigation: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Zscaler Sec Ops?

  • Seller: Zscaler
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Jose, California
  • Twitter: @zscaler
    17,676 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,150 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Analyst, Security Engineer
  • Top Industries: Financial Services, Manufacturing
  • Company Size: 56% Large, 40% Medium

What Do G2 Reviewers Say About Zscaler Sec Ops?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and knowledgeable customer support from Red Canary, enhancing their cybersecurity peace of mind.
  • Users praise Red Canary for its advanced threat detection capabilities that significantly enhance organizational security and confidence.
  • Users praise Red Canary’s reliability, noting its effective threat detection and responsive support enhances overall security confidence.
  • Users value the timely alert management of Red Canary, enhancing proactive threat detection and response effectiveness.
  • Users value the innovative features of Red Canary, appreciating its customer service and seamless integration with security systems.
Cons
  • Users experience inefficient alert systems with Red Canary, facing redundant alerts and delays in threat notifications.
  • Users experience communication issues with Red Canary, reporting inconsistent support and unfulfilled commitments.
  • Users find Red Canary expensive, especially with the new ala carte model impacting their budget and flexibility.
  • Users find difficult navigation in Red Canary's mobile app, impacting their overall experience and efficiency.
  • Users highlight integration issues with Red Canary, noting limitations with AWS and reliance on Crowdstrike for functionality.

What Are Recent G2 Reviews of Zscaler Sec Ops?

What Are G2 Users Discussing About Zscaler Sec Ops?

eSentire

eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire.

Average Rating: 4.6/5.0

Total Reviews: 284

How Do G2 Users Rate eSentire?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.1/10 (Category avg: 9.1/10)
  • Automated remediation: 8.6/10 (Category avg: 8.7/10)
  • Automated investigation: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind eSentire?

  • Seller: eSentire
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Waterloo, Ontario
  • Twitter: @eSentire
    6,438 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    566 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, CTO
  • Top Industries: Financial Services, Legal Services
  • Company Size: 59% Medium, 23% Large

What Do G2 Reviewers Say About eSentire?

AI-generated summary from verified user reviews

Pros
  • Users value the rapid response time of eSentire, enhancing their confidence in security management and threat resolution.
  • Users value the excellent customer support at eSentire, with quick responses and a human touch readily available.
  • Users find eSentire's managed SOC services vital for constant monitoring and operational security, especially after hours.
  • Users value eSentire's deep expertise and 24/7 support, providing reliable cybersecurity solutions tailored to their needs.
  • Users value the 24/7 continuous monitoring by eSentire, enabling quick responses to anomalies and ensuring peace of mind.
Cons
  • Users experience communication issues with eSentire, often feeling that clarity and support are lacking during interactions.
  • Users experience an inefficient alert system requiring internal validation, impacting overall usability and response times.
  • Users note that eSentire is expensive compared to alternatives, reflecting its premium support and expertise.
  • Users face portal issues with eSentire, preferring direct email updates for ticket details rather than mandatory portal logins.
  • Users find poor reporting from eSentire problematic, citing infrequent reviews and a lack of actionable insights.

What Are Recent G2 Reviews of eSentire?

What Are G2 Users Discussing About eSentire?

Arctic Wolf

Arctic Wolf® is the cybersecurity and AI company that ends cyber risk by transforming it into business resilience. Powered by the Aurora® Superintelligence Platform, Arctic Wolf delivers modern security operations built on proprietary AI and decades of real-world expertise to manage and mitigate cyber threats. The platform is built on the Swarm of Experts™, which coordinates specialized AI agents across core security operations functions. The Security Operations Graph™ connects real-world telemetry and customer context to every workflow. The AI Trust Engine™ validates outcomes and keeps human experts in the loop. Arctic Wolf serves businesses of all sizes looking to strengthen their cybersecurity posture. IT and security teams turn to Arctic Wolf to streamline operations, gain a clearer view of their security landscape, and build resilience against cyberattacks. Arctic Wolf's Aurora-branded solutions include Aurora® Managed Detection and Response (MDR), which provides 24x7 monitoring and rapid threat detection and response. Aurora® Attack Surface Management and Aurora® Vulnerability Management help organizations identify and remediate vulnerabilities to reduce their attack surface. Aurora® Endpoint Security safeguards devices against threats. Aurora® Security Awareness and Training helps employees reduce human error in cybersecurity. Aurora® Incident Response helps organizations respond when a security incident occurs. The Concierge Security® Team delivers personalized support, working closely with organizations to understand their unique challenges and build tailored strategies for stronger cyber resilience. By combining AI-driven automation with expert validated precision, Arctic Wolf helps organizations confidently manage cyber risk, so they can operate with control and the freedom to innovate.

Average Rating: 4.7/5.0

Total Reviews: 276

How Do G2 Users Rate Arctic Wolf?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.2/10 (Category avg: 9.1/10)
  • Automated remediation: 8.3/10 (Category avg: 8.7/10)
  • Automated investigation: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Arctic Wolf?

  • Seller: Arctic Wolf Networks
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Eden Prairie, MN
  • Twitter: @AWNetworks
    4,520 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,286 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Hospital & Health Care, Information Technology and Services
  • Company Size: 71% Medium, 20% Large

What Do G2 Reviewers Say About Arctic Wolf?

AI-generated summary from verified user reviews

Pros
  • Users commend Arctic Wolf for its responsive customer support, ensuring effective collaboration and timely assistance during security incidents.
  • Users value the proactive threat detection of Arctic Wolf, ensuring timely alerts and expert support for security incidents.
  • Users value Arctic Wolf's proactive security approach, providing peace of mind and seamless team integration for threat management.
  • Users appreciate the ease of use of Arctic Wolf, highlighting its user-friendly interface and smooth deployment.
  • Users value the fast notifications of events, enabling quick engagement and effective issue triage with professionals.
Cons
  • Users highlight the high cost of Arctic Wolf, wishing it was more affordable despite its effectiveness.
  • Users note the issue of false positives in alerts, requiring time-consuming investigations despite overall satisfaction.
  • Users experience a steep learning curve, requiring time and IT knowledge to navigate Arctic Wolf's features effectively.
  • Users feel overwhelmed by the amount of cybersecurity risks detailed in reports and seek better notification methods.
  • Users face dashboard issues with quirks and delays in resolving identified risks, though updates are frequent.

What Are Recent G2 Reviews of Arctic Wolf?

What Are G2 Users Discussing About Arctic Wolf?

Expel

Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks.

Average Rating: 4.6/5.0

Total Reviews: 74

How Do G2 Users Rate Expel?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.2/10 (Category avg: 9.1/10)
  • Automated remediation: 8.1/10 (Category avg: 8.7/10)
  • Automated investigation: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Expel?

  • Seller: Expel
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Herndon, Virginia
  • Twitter: @ExpelSecurity
    12,791 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    476 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Financial Services
  • Company Size: 51% Large, 35% Medium

What Do G2 Reviewers Say About Expel?

AI-generated summary from verified user reviews

Pros
  • Users find Expel to be effortless to use, facilitating seamless navigation and integration with comprehensive support.
  • Users value the comprehensive security coverage of Expel, providing quick threat detection and seamless integration with existing systems.
  • Users highlight the prompt and knowledgeable customer support of Expel, enhancing their overall security operations experience.
  • Users value the easy integrations of Expel, enhancing connectivity within their security ecosystem effortlessly.
  • Users commend Expel for its exceptional reliability, enhancing security operations and improving decision-making with actionable insights.
Cons
  • Users experience communication issues with Expel, noting delays in responses and confusion during the escalation process.
  • Users note the limited customization options in Expel, impacting alert specificity and overall reporting flexibility.
  • Users face challenges with the inefficient alert system, lacking customization and specificity in notifications for improved workflow.
  • Users experience limited integration across some tools with Expel, affecting investigation workflows and overall efficiency.
  • Users find Expel expensive, especially considering the additional time spent customizing reports for specific insights.

What Are Recent G2 Reviews of Expel?

What Are G2 Users Discussing About Expel?

Acronis Cyber Protect Cloud

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

Average Rating: 4.7/5.0

Total Reviews: 1,387

How Do G2 Users Rate Acronis Cyber Protect Cloud?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 10.0/10 (Category avg: 9.1/10)
  • Automated remediation: 10.0/10 (Category avg: 8.7/10)
  • Automated investigation: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Acronis Cyber Protect Cloud?

  • Seller: Acronis
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Schaffhausen
  • Twitter: @acronis
    94,498 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,923 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 68% Small, 28% Medium

What Do G2 Reviewers Say About Acronis Cyber Protect Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Acronis Cyber Protect Cloud, making management and customization straightforward and efficient.
  • Users value the effective backup solutions of Acronis Cyber Protect Cloud for their simplicity and integration.
  • Users value the robust security features of Acronis Cyber Protect Cloud, ensuring safe data management and ransomware protection.
  • Users value the ease of backup management with Acronis Cyber Protect Cloud's all-in-one platform, simplifying their operations.
  • Users value the all-in-one platform of Acronis Cyber Protect Cloud, integrating backup, cybersecurity, and management seamlessly.
Cons
  • Users often experience slow performance with Acronis Cyber Protect Cloud, affecting the efficiency of backups and restores.
  • Users find Acronis Cyber Protect Cloud expensive compared to competitors, complicating their decision-making due to unclear pricing.
  • Users are frustrated with the poor customer support, especially due to unavailability on weekends during critical backup tests.
  • Users find the complexity of the interface and pricing confusing, which complicates their overall experience with Acronis Cyber Protect Cloud.
  • Users report backup issues with Acronis Cyber Protect Cloud, particularly concerning multiple export files and limited weekend support.

What Are Recent G2 Reviews of Acronis Cyber Protect Cloud?

What Are G2 Users Discussing About Acronis Cyber Protect Cloud?

Cynet

Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency.

Average Rating: 4.7/5.0

Total Reviews: 218

How Do G2 Users Rate Cynet?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.3/10 (Category avg: 9.1/10)
  • Automated remediation: 9.4/10 (Category avg: 8.7/10)
  • Automated investigation: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Cynet?

  • Seller: Cynet
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    335 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SOC Analyst, Technical Engineer
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 58% Medium, 30% Small

What Do G2 Reviewers Say About Cynet?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Cynet, appreciating its straightforward yet comprehensive functionalities for effective protection.
  • Users value the unified platform of Cynet, which offers effective security through streamlined endpoint protection and detection.
  • Users praise Cynet for its effective threat detection and seamless monitoring, enhancing overall cybersecurity effortlessly.
  • Users commend Cynet for its exceptional customer support, ensuring a smooth and efficient deployment experience.
  • Users praise Cynet for its flawless threat monitoring and detection, enhancing overall cybersecurity effectiveness effortlessly.
Cons
  • Users find limited customization options in reporting and dashboards, affecting their ability to present necessary data.
  • Users note a lack of customization in reports, wishing for more options to tailor data presentation.
  • Users find the reporting features lacking, with requests for better customization and visualization tools.
  • Users find feature limitations in Cynet, with a desire for more customization options and broader integrations.
  • Users note limited features, such as basic reporting and few third-party integrations, impacting customization and deeper controls.

What Are Recent G2 Reviews of Cynet?

What Are G2 Users Discussing About Cynet?

Deepwatch

Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020

Average Rating: 4.6/5.0

Total Reviews: 21

How Do G2 Users Rate Deepwatch?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.3/10 (Category avg: 9.1/10)
  • Automated remediation: 8.4/10 (Category avg: 8.7/10)
  • Automated investigation: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Deepwatch?

  • Seller: Deepwatch
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Palo Alto, California, United States
  • Twitter: @deepwatch_sec
    907 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 48% Medium, 48% Large

What Do G2 Reviewers Say About Deepwatch?

AI-generated summary from verified user reviews

Pros
  • Users value the fast response times of Deepwatch, enhancing their experience with timely alerts and support.
  • Users value the continuous monitoring of Deepwatch, enhancing security operations and providing actionable insights for threat detection.
  • Users commend the implementation ease of Deepwatch, appreciating its smooth transition and user-friendly tools.
  • Users value the reliability of Deepwatch, highlighting its consistent service and effective security operations support.
  • Users appreciate the expertise of Deepwatch's skilled team, enhancing security and responsive support for their needs.
Cons
  • Users experience communication issues with Deepwatch, noting delays and limited responsiveness in support and collaboration channels.
  • Users note the limited integration options of Deepwatch, which hinder performance and user experience in complex environments.
  • Users report slow performance with Deepwatch, particularly during extensive log analysis and complex onboarding processes.
  • Users find deployment issues challenging due to the time required for onboarding and complex environment configurations.
  • Users find difficult navigation in Deepwatch, especially when using Service Now for escalations compared to more intuitive systems.

What Are Recent G2 Reviews of Deepwatch?

LevelBlue MDR / MXDR

LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co.

Average Rating: 4.5/5.0

Total Reviews: 247

How Do G2 Users Rate LevelBlue MDR / MXDR?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.7/10 (Category avg: 9.1/10)
  • Automated remediation: 8.3/10 (Category avg: 8.7/10)
  • Automated investigation: 8.2/10 (Category avg: 8.9/10)

Who Is the Company Behind LevelBlue MDR / MXDR?

Who Uses This Product?

  • Who Uses This: Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 36% Large

What Do G2 Reviewers Say About LevelBlue MDR / MXDR?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the informative and easy-to-navigate dashboard of LevelBlue MDR / MXDR, enhancing their overall experience.
  • Users value the deployment ease of LevelBlue MDR/MXDR, appreciating its simple installation and user-friendly dashboard.
  • Users find the easy installation of LevelBlue MDR/MXDR straightforward, facilitating a smooth deployment experience.
  • Users value the ability to meet compliance requirements effectively with LevelBlue MDR / MXDR's robust SOC services.
  • Users value the complete visibility into incidents, enabling detailed tracking and understanding of each event.
Cons
  • Users find the difficult navigation of the vulnerability list and reporting process challenging and frustrating.
  • Users find the inefficient alert system somewhat cumbersome, needing improvements for better user experience and responsiveness.
  • Users find the poor reporting of LevelBlue MDR/MXDR frustrating, as it complicates access to essential information.

What Are Recent G2 Reviews of LevelBlue MDR / MXDR?

What Are G2 Users Discussing About LevelBlue MDR / MXDR?

Secureworks Taegis MDR

Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat.

Average Rating: 4.6/5.0

Total Reviews: 48

How Do G2 Users Rate Secureworks Taegis MDR?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.1/10 (Category avg: 9.1/10)
  • Automated remediation: 8.0/10 (Category avg: 8.7/10)
  • Automated investigation: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Secureworks Taegis MDR?

  • Seller: Sophos
  • Year Founded: 1985
  • HQ Location: Oxfordshire
  • Twitter: @Sophos
    36,759 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,550 employees on LinkedIn®
  • Ownership: LSE:SOPH

Who Uses This Product?

  • Top Industries: Financial Services, Computer & Network Security
  • Company Size: 52% Medium, 38% Large

What Do G2 Reviewers Say About Secureworks Taegis MDR?

AI-generated summary from verified user reviews

Pros
  • Users value the immediate response capabilities of Secureworks Taegis MDR, ensuring quick resolutions to security incidents.
  • Users value the 24/7 monitoring of Secureworks Taegis MDR, enhancing security with constant oversight and expert support.
  • Users appreciate the valuable customer support from the tAM and Threat Hunting teams, enhancing business security and efficiency.
  • Users appreciate the intuitive dashboard usability of Secureworks Taegis MDR, making it accessible for non-technical staff.
  • Users value the easy integrations with other vendors, enhancing agility and network security without in-house resources.
Cons
  • Users find the difficult navigation of Secureworks Taegis MDR challenging, especially when trying to access advanced features.
  • Users note that new integrations can take time, which may hinder the experience with non-mainstream tools.
  • Users find integration issues with third-party tools, complicating the use of Secureworks Taegis MDR for new users.
  • Users find the learning curve steep, particularly when navigating complex features and setting up the system effectively.
  • Users note the limited features of Secureworks Taegis MDR, particularly with new integrations taking time to implement.

What Are Recent G2 Reviews of Secureworks Taegis MDR?

What Are G2 Users Discussing About Secureworks Taegis MDR?

Huntress Managed EDR

Huntress Managed EDR is a fully managed endpoint detection and response (EDR) solution that pairs continuous endpoint monitoring with a 24/7, human-staffed Security Operations Center (SOC). Built for managed service providers (MSPs) and small to mid-sized businesses (SMBs) with limited in-house security staff, it monitors Windows, macOS, and Linux endpoints for malicious behavior, including ransomware, persistent footholds, and lateral movement, and pairs automated detection with expert threat hunters who validate and respond to incidents in real time. Huntress Managed EDR reduces attacker dwell time through rapid threat containment and remediation, giving lean IT and security teams enterprise-grade endpoint protection without the overhead of building an internal SOC.

Average Rating: 4.8/5.0

Total Reviews: 897

How Do G2 Users Rate Huntress Managed EDR?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.6/10 (Category avg: 9.1/10)
  • Automated remediation: 9.3/10 (Category avg: 8.7/10)
  • Automated investigation: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Huntress Managed EDR?

  • Seller: Huntress Labs
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Ellicott City, US
  • Twitter: @HuntressLabs
    40,338 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    978 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Huntress Managed EDR?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from Huntress, ensuring smooth transitions and effective issue resolution for MSPs.
  • Users find Huntress Managed EDR incredibly easy to implement, ensuring a smooth transition and outstanding support throughout.
  • Users value the real-time threat detection of Huntress, enhancing security and minimizing false positives for effective response.
  • Users value the continuous monitoring of Huntress Managed EDR, ensuring swift threat identification and endpoint protection.
  • Users value the easy deployment of Huntress Managed EDR, simplifying setup and improving security coverage efficiently.
Cons
  • Users face alert issues with Huntress Managed EDR, including false positives and unclear notifications during updates.
  • Users suggest that improvements are needed for exception management and better visibility into AV scans and quarantined files.
  • Users are concerned about integration issues with various platforms, wishing for more compatibility beyond just Defender.
  • Users find the lack of customization in alerting and reporting limits the ability to tailor their experience effectively.
  • Users face limited Mac compatibility and deployment challenges, leading to frustration in mixed OS environments.

What Are Recent G2 Reviews of Huntress Managed EDR?

What Are G2 Users Discussing About Huntress Managed EDR?

CyberMaxx

CyberMaxx is a modern MDR leader, combining advanced AI threat detection with seasoned human expertise to deliver faster, smarter, and more holistic response. Our solution helps organizations enhance their cybersecurity posture through proactive threat detection and rapid incident response. With a focus on delivering comprehensive security services, CyberMaxx is tailored to meet the needs of businesses seeking to safeguard their digital assets against an ever-evolving landscape of cyber threats. The target audience for CyberMaxx includes mid-sized businesses that require robust security measures but may lack the internal resources or expertise to effectively manage cybersecurity threats. Organizations in various regulated sectors, including finance, healthcare, and municipalities, can benefit from CyberMaxx's offerings, which are designed to provide peace of mind through continuous monitoring and expert intervention. The service is particularly valuable for companies that prioritize security but want to avoid the complexities of managing multiple vendors or investing in additional technologies. One of the standout features of CyberMaxx is its “Big R Response,” which ensures 24/7/365 threat detection backed by a team of seasoned experts. The Threat Response Team operates within the Security Operations Center (SOC) to investigate potential threats immediately, assessing the full scope of any compromise and working diligently with clients until remediation is achieved. This level of responsiveness is crucial for minimizing the impact of security incidents and ensuring business continuity. CyberMaxx also distinguishes itself through its tech-enabled approach, which integrates existing best-in-class technologies without requiring clients to commit to specific vendors or make additional investments. This flexibility allows organizations to leverage their current infrastructure while benefiting from CyberMaxx’s expertise. Furthermore, the dedicated account resources provided by CyberMaxx act as an extension of the client’s team, delivering the equivalent of 3-5 full-time technical experts. This ensures that clients receive personalized support and guidance tailored to their unique security needs. In addition to its core MDR services, CyberMaxx offers a suite of Offensive Services, including Penetration Testing, Risk & Compliance Assessments, and Security Awareness Training. These services are designed to strengthen defenses against evolving threats, reinforcing the belief that proactive offense is essential for effective defense. With over 24 years of experience and a client base of more than 800 global customers, CyberMaxx brings unmatched security expertise and a commitment to partnership, making it a valuable ally in the fight against cyber threats.

Average Rating: 4.7/5.0

Total Reviews: 43

How Do G2 Users Rate CyberMaxx?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.7/10 (Category avg: 9.1/10)
  • Automated remediation: 9.6/10 (Category avg: 8.7/10)
  • Automated investigation: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind CyberMaxx?

  • Seller: CyberMaxx
  • Company Website:
  • Year Founded: 2003
  • HQ Location: New York City, NY
  • LinkedIn® Page: linkedin.com
    223 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 42% Medium, 40% Large

What Do G2 Reviewers Say About CyberMaxx?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer experience and proactive threat detection offered by CyberMaxx's SOC services.
  • Users value the clear and prompt alert management of CyberMaxx, enhancing communication and relieving operational burdens.
  • Users value the continuous monitoring of CyberMaxx, ensuring immediate response and reliable support around the clock.
  • Users value the clear communication and quick responses from CyberMaxx, greatly improving their support experience.
  • Users value the immediate response from CyberMaxx, ensuring swift action during critical cybersecurity incidents.
Cons
  • Users experience communication issues with CyberMaxx, feeling that alerts and updates are inconsistent and frustrating.
  • Users express frustration with the inefficient alert system, citing poor communication and repetitive notifications from CyberMaxx.

What Are Recent G2 Reviews of CyberMaxx?

What Are G2 Users Discussing About CyberMaxx?

CYREBRO

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interactive SOC Platform. CYREBRO rapidly detects, analyzes, investigates and responds to cyber threats, for businesses of all sizes.

Average Rating: 4.3/5.0

Total Reviews: 128

How Do G2 Users Rate CYREBRO?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.5/10 (Category avg: 9.1/10)
  • Automated remediation: 6.7/10 (Category avg: 8.7/10)
  • Automated investigation: 7.9/10 (Category avg: 8.9/10)

Who Is the Company Behind CYREBRO?

  • Seller: CYREBRO
  • Year Founded: 2013
  • HQ Location: Tel Aviv, IL
  • Twitter: @CYREBRO_IO
    307 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 64% Medium, 25% Small

What Do G2 Reviewers Say About CYREBRO?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CYREBRO, thanks to its intuitive UI and quick access to investigations.
  • Users value the responsive and knowledgeable customer support of CYREBRO, enhancing their overall experience and satisfaction.
  • Users value the dashboard usability of CYREBRO, benefiting from easy management and seamless incident response.
  • Users value the real-time alerts and actionable insights from CYREBRO, enhancing their security response and peace of mind.
  • Users value the real-time alerts from CYREBRO that enhance response time and simplify incident management effectively.
Cons
  • Users report experiencing update issues with alert management, leading to overwhelmed users and hindered onboarding processes.
  • Users face communication issues with Cyrebro support, experiencing slow response times and vague information that complicates problem resolution.
  • Users report poor customer support with slow response times and limited availability, impacting their overall experience.
  • Users often find ineffective alerts from CYREBRO, struggling with overwhelming volume and vague details requiring further support.
  • Users report an inefficient alert system, with overwhelming notifications and redundant alerts complicating their experience.

What Are Recent G2 Reviews of CYREBRO?

What Are G2 Users Discussing About CYREBRO?

Lauren Worth
LW
Researched and written by Lauren Worth
Updated