Best Enterprise Managed Detection and Response (MDR) Software

How Many Managed Detection and Response (MDR) Software Products Does G2 Track?

Total Products under this Category: 149

Category Stats (Nov 2026)

  • Average Rating: 4.49/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Eye Security (+8.08%) - Among all products in this category, Eye Security recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Managed Detection and Response (MDR) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 9,500+ Authentic Reviews
  • 149+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Managed Detection and Response (MDR) Software

G2 Grid® for Managed Detection and Response (MDR) Software plotting products by satisfaction and market presence

Highlighted products: Sophos MDR, CrowdStrike Falcon Endpoint Protection Platform, Zscaler Sec Ops, Arctic Wolf, eSentire, Acronis Cyber Protect Cloud (now Acronis Cyber Platform), Cynet, and Deepwatch.

Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.json?focus%5B%5D=sophos-mdr&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=zscaler-sec-ops&focus%5B%5D=arctic-wolf&focus%5B%5D=esentire&focus%5B%5D=acronis-cyber-protect-cloud-now-acronis-cyber-platform&focus%5B%5D=cynet&focus%5B%5D=deepwatch&segment=enterprise)

Sophos MDR

Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data.

Average Rating: 4.7/5.0

Total Reviews: 691

How Do G2 Users Rate Sophos MDR?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.5/10 (Category avg: 9.1/10)
  • Automated remediation: 9.2/10 (Category avg: 8.7/10)
  • Automated investigation: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Sophos MDR?

  • Seller: Sophos
  • Company Website:
  • Year Founded: 1985
  • HQ Location: Oxfordshire
  • LinkedIn® Page: www.linkedin.com
    5,550 employees on LinkedIn®
  • Ownership: LSE:SOPH

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Manufacturing
  • Company Size: 63% Medium, 20% Large

What Do G2 Reviewers Say About Sophos MDR?

AI-generated summary from verified user reviews

Pros
  • Users value the proactive threat detection, benefiting from swift responses and expert analysis in real-time.
  • Users value the 24/7 monitoring and response of Sophos MDR, ensuring continuous cybersecurity without taxing internal resources.
  • Users find Sophos MDR to have exceptional ease of use, making security management seamless and efficient.
  • Users value the peace of mind provided by Sophos MDR's continuous monitoring and proactive threat detection.
  • Users appreciate the fast response times of Sophos MDR, which enhances monitoring and reduces internal workload.
Cons
  • Users feel that the high cost of Sophos MDR is a significant drawback compared to other services.
  • Users experience communication issues with Sophos MDR, including delays and unclear report functionalities impacting overall efficiency.
  • Users find the limited customization in Sophos MDR restricts their ability to fine-tune detection rules effectively.
  • Users often experience complexity of integration with Sophos MDR, hindering effective communication and alerting workflows.
  • Users find the poor reporting and overwhelming alert volume challenging, impacting their ability to manage incidents effectively.

What Are Recent G2 Reviews of Sophos MDR?

What Are G2 Users Discussing About Sophos MDR?

CrowdStrike Falcon Endpoint Protection Platform

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC

Average Rating: 4.7/5.0

Total Reviews: 637

How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.1/10 (Category avg: 9.1/10)
  • Automated remediation: 9.3/10 (Category avg: 8.7/10)
  • Automated investigation: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?

  • Seller: CrowdStrike
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Sunnyvale, CA
  • LinkedIn® Page: www.linkedin.com
    21,058 employees on LinkedIn®
  • Ownership: NASDAQ: CRWD

Who Uses This Product?

  • Who Uses This: Security Engineer, Security Analyst
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 49% Large, 37% Medium

What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the cloud-native architecture and effective features like workflow automation and asset management in CrowdStrike Falcon.
  • Users value the advanced threat detection capabilities of CrowdStrike Falcon, enhancing security and streamlining response efforts.
  • Users value the ease of use of CrowdStrike Falcon, benefiting from its lightweight agent and intuitive interface.
  • Users appreciate the robust security features of CrowdStrike Falcon, enhancing endpoint protection and system performance.
  • Users praise the superior detection capabilities of CrowdStrike Falcon, consistently delivering reliable and swift responses.
Cons
  • Users find that CrowdStrike Falcon's high licensing cost can be burdensome, particularly for smaller teams and organizations.
  • Users express frustration over the complexity of CrowdStrike Falcon's management console and its steep learning curve.
  • Users find the steep learning curve of CrowdStrike Falcon challenging due to its complex management console.
  • Users face limited functionality in adding hash values to CrowdStrike Falcon, which restricts monitoring capabilities.
  • Users express concern over the high pricing of CrowdStrike Falcon, especially for smaller organizations.

What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform?

What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform?

Zscaler Sec Ops

Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud.

Average Rating: 4.6/5.0

Total Reviews: 133

How Do G2 Users Rate Zscaler Sec Ops?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.7/10 (Category avg: 9.1/10)
  • Automated remediation: 8.8/10 (Category avg: 8.7/10)
  • Automated investigation: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Zscaler Sec Ops?

  • Seller: Zscaler
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Jose, California
  • LinkedIn® Page: www.linkedin.com
    9,150 employees on LinkedIn®
  • Ownership: NASDAQ:ZS

Who Uses This Product?

  • Who Uses This: Security Analyst, Security Engineer
  • Top Industries: Financial Services, Manufacturing
  • Company Size: 56% Large, 39% Medium

What Do G2 Reviewers Say About Zscaler Sec Ops?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and knowledgeable customer support from Red Canary, ensuring quick solutions and peace of mind.
  • Users feel reassured by the advanced threat detection capabilities of Zscaler Sec Ops, enhancing their organization's security posture.
  • Users value the reliable support from Red Canary, ensuring peace of mind with continuous monitoring and expert assistance.
  • Users value the efficiency of alert management with Red Canary, enjoying reduced manual workload and improved incident response.
  • Users appreciate the efficient automation and integrations of Red Canary, simplifying incident response and enhancing daily operations.
Cons
  • Users experience an inefficient alert system with slow response times and limited integration options, impacting security effectiveness.
  • Users express frustration over communication issues with Zscaler Sec Ops, affecting support and access clarity.
  • Users find the high costs of Zscaler Sec Ops a significant drawback, impacting overall value and accessibility.
  • Users find difficult navigation to be a challenge, requiring time to adapt to the system's interface.
  • Users face integration issues with Zscaler Sec Ops, finding compatibility with various systems lacking and challenging.

What Are Recent G2 Reviews of Zscaler Sec Ops?

What Are G2 Users Discussing About Zscaler Sec Ops?

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Arctic Wolf

Arctic Wolf® is the cybersecurity and AI company that ends cyber risk by transforming it into business resilience. Powered by the Aurora® Superintelligence Platform, Arctic Wolf delivers modern security operations built on proprietary AI and decades of real-world expertise to manage and mitigate cyber threats. The platform is built on the Swarm of Experts™, which coordinates specialized AI agents across core security operations functions. The Security Operations Graph™ connects real-world telemetry and customer context to every workflow. The AI Trust Engine™ validates outcomes and keeps human experts in the loop. Arctic Wolf serves businesses of all sizes looking to strengthen their cybersecurity posture. IT and security teams turn to Arctic Wolf to streamline operations, gain a clearer view of their security landscape, and build resilience against cyberattacks. Arctic Wolf's Aurora-branded solutions include Aurora® Managed Detection and Response (MDR), which provides 24x7 monitoring and rapid threat detection and response. Aurora® Attack Surface Management and Aurora® Vulnerability Management help organizations identify and remediate vulnerabilities to reduce their attack surface. Aurora® Endpoint Security safeguards devices against threats. Aurora® Security Awareness and Training helps employees reduce human error in cybersecurity. Aurora® Incident Response helps organizations respond when a security incident occurs. The Concierge Security® Team delivers personalized support, working closely with organizations to understand their unique challenges and build tailored strategies for stronger cyber resilience. By combining AI-driven automation with expert validated precision, Arctic Wolf helps organizations confidently manage cyber risk, so they can operate with control and the freedom to innovate.

Average Rating: 4.7/5.0

Total Reviews: 276

How Do G2 Users Rate Arctic Wolf?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.2/10 (Category avg: 9.1/10)
  • Automated remediation: 8.3/10 (Category avg: 8.7/10)
  • Automated investigation: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Arctic Wolf?

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Hospital & Health Care, Information Technology and Services
  • Company Size: 71% Medium, 20% Large

What Do G2 Reviewers Say About Arctic Wolf?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the quick and proactive customer support from Arctic Wolf, enhancing their security management experience.
  • Users value Arctic Wolf's proactive threat detection, experiencing enhanced security and peace of mind through expert support.
  • Users commend Arctic Wolf for its hands-on and proactive security approach, acting as an extension of their team.
  • Users appreciate the ease of use of Arctic Wolf, highlighting its seamless onboarding and user-friendly platform.
  • Users value the proactive alerts from Arctic Wolf, enhancing security while freeing up time for critical tasks.
Cons
  • Users note the high cost of Arctic Wolf, which may be out of budget for some potential customers.
  • Users experience a significant number of false positives with Arctic Wolf, leading to increased investigation time and ticket generation.
  • Users experience a steep learning curve initially, though support during onboarding helps navigate the complexities.
  • Users face overwhelming cybersecurity risks with Arctic Wolf, resulting in many alerts and complex reports to manage.
  • Users face dashboard issues that require adjustment, but support is available to help navigate the complexities.

What Are Recent G2 Reviews of Arctic Wolf?

What Are G2 Users Discussing About Arctic Wolf?

eSentire

eSentire is a leader in Controlled Autonomy SecOps, protecting thousands of organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire.

Average Rating: 4.6/5.0

Total Reviews: 284

How Do G2 Users Rate eSentire?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.1/10 (Category avg: 9.1/10)
  • Automated remediation: 8.6/10 (Category avg: 8.7/10)
  • Automated investigation: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind eSentire?

  • Seller: eSentire
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Waterloo, Ontario
  • LinkedIn® Page: www.linkedin.com
    556 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, CTO
  • Top Industries: Financial Services, Legal Services
  • Company Size: 59% Medium, 23% Large

What Do G2 Reviewers Say About eSentire?

AI-generated summary from verified user reviews

Pros
  • Users value the rapid response time of eSentire, enhancing their confidence in security management and threat resolution.
  • Users value the excellent customer support at eSentire, with quick responses and a human touch readily available.
  • Users find eSentire's managed SOC services vital for constant monitoring and operational security, especially after hours.
  • Users value eSentire's deep expertise and 24/7 support, providing reliable cybersecurity solutions tailored to their needs.
  • Users value the 24/7 continuous monitoring by eSentire, enabling quick responses to anomalies and ensuring peace of mind.
Cons
  • Users experience communication issues with eSentire, often feeling that clarity and support are lacking during interactions.
  • Users experience an inefficient alert system requiring internal validation, impacting overall usability and response times.
  • Users find the pricing of eSentire to be steep, limiting access to additional services or features.
  • Users face portal issues with eSentire, preferring direct email updates for ticket details rather than mandatory portal logins.
  • Users find poor reporting from eSentire problematic, citing infrequent reviews and a lack of actionable insights.

What Are Recent G2 Reviews of eSentire?

What Are G2 Users Discussing About eSentire?

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud (now Acronis Cyber Platform) unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Platform is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Platform simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Platform makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

Average Rating: 4.7/5.0

Total Reviews: 1,466

How Do G2 Users Rate Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 10.0/10 (Category avg: 9.1/10)
  • Automated remediation: 10.0/10 (Category avg: 8.7/10)
  • Automated investigation: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

  • Seller: Acronis
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Schaffhausen
  • LinkedIn® Page: www.linkedin.com
    1,923 employees on LinkedIn®
  • Ownership: Acronis is majority-owned by EQT

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 69% Small, 27% Medium

What Do G2 Reviewers Say About Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Acronis Cyber Protect Cloud, enjoying centralized management of backups and protections.
  • Users appreciate the convenience of centralized backup management with Acronis Cyber Protect Cloud, streamlining tasks effectively.
  • Users value the ease of backup with Acronis Cyber Protect Cloud, appreciating its efficiency and straightforward training.
  • Users appreciate the easy management of backups and protection features in one console, enhancing efficiency and reliability.
  • Users value the comprehensive security offered by Acronis Cyber Protect Cloud, ensuring reliable data protection and quick recovery.
Cons
  • Users have noted a slow performance of Acronis Cyber Protect Cloud, particularly during peak usage and larger operations.
  • Users find the pricing relatively high, making it challenging to propose to customers in the African market.
  • Users find the setup and management complexity challenging, along with pricing that feels high compared to competitors.
  • Users often struggle with poor customer support, leading to confusion and frustration during setup and troubleshooting.
  • Users often face backup issues, including failures and unaccounted removals in the management portal, complicating their experience.

What Are Recent G2 Reviews of Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

What Are G2 Users Discussing About Acronis Cyber Protect Cloud (now Acronis Cyber Platform)?

Cynet

Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency.

Average Rating: 4.7/5.0

Total Reviews: 218

How Do G2 Users Rate Cynet?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.3/10 (Category avg: 9.1/10)
  • Automated remediation: 9.4/10 (Category avg: 8.7/10)
  • Automated investigation: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Cynet?

  • Seller: Cynet
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    335 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SOC Analyst, Technical Engineer
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 58% Medium, 30% Small

What Do G2 Reviewers Say About Cynet?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Cynet, enjoying its simple implementation and daily operation.
  • Users appreciate the responsive SOC team and improved dashboard features, enhancing control and reducing notification noise.
  • Users value the effective threat detection of Cynet, appreciating its responsiveness and improved dashboard features.
  • Users commend Cynet's responsive customer support, quickly resolving issues and enhancing the overall experience with the product.
  • Users commend Cynet for its robust security features, seamless implementation, and excellent support, enhancing overall cybersecurity management.
Cons
  • Users find limited customization options in dashboards and integrations, affecting their overall experience with Cynet.
  • Users note feature limitations in customization and integration options, which may hinder user experience and flexibility.
  • Users find a lack of customization in dashboards and features, limiting their ability to tailor the platform effectively.
  • Users experience limited features with Cynet, particularly in reporting options and third-party integrations.
  • Users note that some missing features hinder full integration and customization, impacting overall user experience.

What Are Recent G2 Reviews of Cynet?

What Are G2 Users Discussing About Cynet?

Deepwatch

Deepwatch® delivers AI-Native MDR through the Deepwatch Guardian MDR Platform™, combining the Deepwatch Detection Engine, Threat Intelligence, the NEXA™ AI Ecosystem, and Expert Oversight to help organizations identify the threats that matter most and accelerate investigation, containment, and response. By integrating with existing security technologies without requiring rip-and-replace, Deepwatch helps organizations reduce risk, strengthen operational resilience, and respond with confidence. Deepwatch Awards and Recognition: - Forbes America’s Best Startup Employers: 2026, 2025, 2024, 2023, 2022 - Great Place to Work® Certified: 2025, 2024, 2023, 2022, 2021 - Cybersecurity Breakthrough Award: Managed Security Solution of the Year 2025 - CRN Security 100 - Top 20 Endpoint and Managed Security Companies 2025 - Cyber Defense Magazine - 12 Global Infosec Awards 2024 - LinkedIn Top 50 Startups 2023 - Military Times Best for Vets Employers 2024 - US Department of Labor Hire Vets Gold Award 2024 - InHerSight #1 Cyber Workplace for Women 2023 - Fortress Cybersecurity Award: 2023, 2022 - CISO Choice Awards: MSSP Winner: 2022, 2021, 2020 - Backed by premier investors with >$275 Million in growth capital from Goldman Sachs, Vista Equity Partners, Springcoast, Splunk Ventures, and ABS Capital - Splunk Global Partner - #1 Volume MDR/MSSP

Average Rating: 4.7/5.0

Total Reviews: 24

How Do G2 Users Rate Deepwatch?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.4/10 (Category avg: 9.1/10)
  • Automated remediation: 8.5/10 (Category avg: 8.7/10)
  • Automated investigation: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Deepwatch?

  • Seller: Deepwatch
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Palo Alto, California, United States
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 46% Medium

What Do G2 Reviewers Say About Deepwatch?

AI-generated summary from verified user reviews

Pros
  • Users commend Deepwatch for their swift response time, ensuring quick resolutions and efficient handling of security events.
  • Users value the continuous monitoring by Deepwatch, enhancing security awareness and detection with top-notch responsiveness.
  • Users find implementation easy with Deepwatch due to smooth transitions and skilled support throughout the process.
  • Users appreciate Deepwatch's reliable service, which proactively addresses threats and ensures a smooth operational experience.
  • Users value the expert staff and responsive support from Deepwatch, enhancing their security operations significantly.
Cons
  • Users report communication issues with Deepwatch, affecting real-time collaboration and timely support for requests.
  • Users feel the limited integration options hinder Deepwatch's performance and complicate the overall user experience.
  • Users experience slow performance with Deepwatch, especially during complex searches and initial setup, hindering efficiency.
  • Users face deployment issues with Deepwatch, finding initial onboarding and component operations time-consuming and complicated.
  • Users find the difficult navigation in Deepwatch's Service Now integration less intuitive compared to alternatives like Jira.

What Are Recent G2 Reviews of Deepwatch?

LevelBlue MDR / MXDR

LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co.

Average Rating: 4.5/5.0

Total Reviews: 247

How Do G2 Users Rate LevelBlue MDR / MXDR?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.7/10 (Category avg: 9.1/10)
  • Automated remediation: 8.3/10 (Category avg: 8.7/10)
  • Automated investigation: 8.2/10 (Category avg: 8.9/10)

Who Is the Company Behind LevelBlue MDR / MXDR?

Who Uses This Product?

  • Who Uses This: Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 36% Large

What Do G2 Reviewers Say About LevelBlue MDR / MXDR?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the informative and easy-to-navigate dashboard of LevelBlue MDR / MXDR, enhancing their overall experience.
  • Users value the deployment ease of LevelBlue MDR/MXDR, appreciating its simple installation and user-friendly dashboard.
  • Users find the easy installation of LevelBlue MDR/MXDR straightforward, facilitating a smooth deployment experience.
  • Users value the ability to meet compliance requirements effectively with LevelBlue MDR / MXDR's robust SOC services.
  • Users value the complete visibility into incidents, enabling detailed tracking and understanding of each event.
Cons
  • Users find the difficult navigation of the vulnerability list and reporting process challenging and frustrating.
  • Users find the inefficient alert system somewhat cumbersome, needing improvements for better user experience and responsiveness.
  • Users find the poor reporting of LevelBlue MDR/MXDR frustrating, as it complicates access to essential information.

What Are Recent G2 Reviews of LevelBlue MDR / MXDR?

What Are G2 Users Discussing About LevelBlue MDR / MXDR?

Huntress Managed EDR

Huntress Managed EDR is a fully managed endpoint detection and response (EDR) solution that pairs continuous endpoint monitoring with a 24/7, human-staffed Security Operations Center (SOC). Built for managed service providers (MSPs) and small to mid-sized businesses (SMBs) with limited in-house security staff, it monitors Windows, macOS, and Linux endpoints for malicious behavior, including ransomware, persistent footholds, and lateral movement, and pairs automated detection with expert threat hunters who validate and respond to incidents in real time. Huntress Managed EDR reduces attacker dwell time through rapid threat containment and remediation, giving lean IT and security teams enterprise-grade endpoint protection without the overhead of building an internal SOC.

Average Rating: 4.8/5.0

Total Reviews: 975

How Do G2 Users Rate Huntress Managed EDR?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.6/10 (Category avg: 9.1/10)
  • Automated remediation: 9.3/10 (Category avg: 8.7/10)
  • Automated investigation: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Huntress Managed EDR?

  • Seller: Huntress Labs
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Ellicott City, US
  • LinkedIn® Page: www.linkedin.com
    978 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 78% Small, 18% Medium

What Do G2 Reviewers Say About Huntress Managed EDR?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of Huntress Managed EDR, valuing its clarity and effectiveness in assistance.
  • Users appreciate the ease of use of Huntress Managed EDR, highlighting its intuitive interface and seamless integration.
  • Users commend Huntress for its unmatched threat detection, enhancing security visibility and simplifying device management.
  • Users value the expert monitoring and effective protection of Huntress Managed EDR, appreciating its simplicity and reliability.
  • Users value the 24/7 continuous monitoring of Huntress Managed EDR, ensuring proactive cybersecurity management for their systems.
Cons
  • Users note that improvements are needed in the AV UI management and exception handling processes for Huntress EDR.
  • Users note the lack of customization limits control and requires proper setup for optimal usage.
  • Users find the reporting tools limited, making it challenging to demonstrate value to clients effectively.
  • Users express concern over the lack of detailed alerts from Huntress Managed EDR during critical investigations.
  • Users experience integration issues with Huntress, finding a gap between advertised features and actual performance.

What Are Recent G2 Reviews of Huntress Managed EDR?

What Are G2 Users Discussing About Huntress Managed EDR?

Expel

Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks.

Average Rating: 4.6/5.0

Total Reviews: 74

How Do G2 Users Rate Expel?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.2/10 (Category avg: 9.1/10)
  • Automated remediation: 8.1/10 (Category avg: 8.7/10)
  • Automated investigation: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Expel?

  • Seller: Expel
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Herndon, Virginia
  • LinkedIn® Page: www.linkedin.com
    476 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Financial Services
  • Company Size: 51% Large, 35% Medium

What Do G2 Reviewers Say About Expel?

AI-generated summary from verified user reviews

Pros
  • Users highlight ease of use with Expel, appreciating its seamless setup and intuitive Workbench for daily operations.
  • Users value the high-fidelity detection and collaboration of Expel, enhancing security maturity and operational efficiency.
  • Users value Expel for its responsive and knowledgeable customer support, ensuring smooth operations and quick issue resolution.
  • Users value the easy integrations of Expel, making it simple to connect with various security tools effortlessly.
  • Users highlight the unwavering reliability of Expel, transforming security operations with transparency and expert support.
Cons
  • Users experience communication issues with Expel, desiring more timely responses and clearer escalation procedures for incidents.
  • Users note the limited customization in Expel, making it challenging to adapt alerts and processes to specific needs.
  • Users find the inefficient alert system lacks customization, hindering prioritization and complicating incident management processes.
  • Users encounter limited integration with certain tools, necessitating alternate workflows and hindering overall efficiency in investigations.
  • Users find Expel to be expensive due to time spent on customizing less flexible reporting features and alerts.

What Are Recent G2 Reviews of Expel?

What Are G2 Users Discussing About Expel?

Secureworks Taegis MDR

Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat.

Average Rating: 4.6/5.0

Total Reviews: 48

How Do G2 Users Rate Secureworks Taegis MDR?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.1/10 (Category avg: 9.1/10)
  • Automated remediation: 8.0/10 (Category avg: 8.7/10)
  • Automated investigation: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Secureworks Taegis MDR?

  • Seller: Sophos
  • Year Founded: 1985
  • HQ Location: Oxfordshire
  • LinkedIn® Page: www.linkedin.com
    5,550 employees on LinkedIn®
  • Ownership: LSE:SOPH

Who Uses This Product?

  • Top Industries: Financial Services, Computer & Network Security
  • Company Size: 52% Medium, 38% Large

What Do G2 Reviewers Say About Secureworks Taegis MDR?

AI-generated summary from verified user reviews

Pros
  • Users praise the immediate response of Secureworks Taegis MDR, enhancing incident resolution and reducing team workload.
  • Users appreciate the 24/7 monitoring of Secureworks Taegis MDR, ensuring constant protection and quick incident resolution.
  • Users value the exceptional customer support from Secureworks Taegis MDR, enhancing their overall business security experience.
  • Users appreciate the dashboard usability of Secureworks Taegis MDR, enabling efficient use by non-technical staff.
  • Users value the easy integrations of Secureworks Taegis MDR, enabling seamless connectivity with other vendors like Microsoft.
Cons
  • Users find difficult navigation challenging, particularly with complex features and initial setup, requiring time and expertise.
  • Users note that implementation of new integrations can be slow, particularly for non-mainstream tools, affecting overall experience.
  • Users find integration issues with third-party tools challenging, complicating the overall experience and setup process.
  • Users find the learning curve steep, particularly in navigating advanced features and optimizing setup for alerts.
  • Users note the limited features of Secureworks Taegis MDR, which may lack some integrations with niche tools.

What Are Recent G2 Reviews of Secureworks Taegis MDR?

What Are G2 Users Discussing About Secureworks Taegis MDR?

CyberMaxx

CyberMaxx is a modern MDR leader, combining advanced AI threat detection with seasoned human expertise to deliver faster, smarter, and more holistic response. Our solution helps organizations enhance their cybersecurity posture through proactive threat detection and rapid incident response. With a focus on delivering comprehensive security services, CyberMaxx is tailored to meet the needs of businesses seeking to safeguard their digital assets against an ever-evolving landscape of cyber threats. The target audience for CyberMaxx includes mid-sized businesses that require robust security measures but may lack the internal resources or expertise to effectively manage cybersecurity threats. Organizations in various regulated sectors, including finance, healthcare, and municipalities, can benefit from CyberMaxx's offerings, which are designed to provide peace of mind through continuous monitoring and expert intervention. The service is particularly valuable for companies that prioritize security but want to avoid the complexities of managing multiple vendors or investing in additional technologies. One of the standout features of CyberMaxx is its “Big R Response,” which ensures 24/7/365 threat detection backed by a team of seasoned experts. The Threat Response Team operates within the Security Operations Center (SOC) to investigate potential threats immediately, assessing the full scope of any compromise and working diligently with clients until remediation is achieved. This level of responsiveness is crucial for minimizing the impact of security incidents and ensuring business continuity. CyberMaxx also distinguishes itself through its tech-enabled approach, which integrates existing best-in-class technologies without requiring clients to commit to specific vendors or make additional investments. This flexibility allows organizations to leverage their current infrastructure while benefiting from CyberMaxx’s expertise. Furthermore, the dedicated account resources provided by CyberMaxx act as an extension of the client’s team, delivering the equivalent of 3-5 full-time technical experts. This ensures that clients receive personalized support and guidance tailored to their unique security needs. In addition to its core MDR services, CyberMaxx offers a suite of Offensive Services, including Penetration Testing, Risk & Compliance Assessments, and Security Awareness Training. These services are designed to strengthen defenses against evolving threats, reinforcing the belief that proactive offense is essential for effective defense. With over 24 years of experience and a client base of more than 800 global customers, CyberMaxx brings unmatched security expertise and a commitment to partnership, making it a valuable ally in the fight against cyber threats.

Average Rating: 4.7/5.0

Total Reviews: 42

How Do G2 Users Rate CyberMaxx?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.8/10 (Category avg: 9.1/10)
  • Automated remediation: 9.6/10 (Category avg: 8.7/10)
  • Automated investigation: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind CyberMaxx?

  • Seller: CyberMaxx
  • Company Website:
  • Year Founded: 2003
  • HQ Location: New York City, NY
  • LinkedIn® Page: linkedin.com
    223 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 43% Medium, 40% Large

What Do G2 Reviewers Say About CyberMaxx?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional SOC services of CyberMaxx, appreciating their proactive communication and rapid incident response.
  • Users value the clear and timely alert management from CyberMaxx that enhances operational efficiency and communication.
  • Users value the 24/7 continuous monitoring by CyberMaxx, ensuring quick response and proactive threat management.
  • Users highly value the clear and regular communication from CyberMaxx, enhancing collaboration and alleviating confusion.
  • Users value CyberMaxx for its immediate response, ensuring prompt handling of issues as they arise.
Cons
  • Users experience communication issues with CyberMaxx, leading to frustration and inadequate response to their concerns.
  • Users express frustration with the inefficient alert system that complicates communication and fails to meet expectations.

What Are Recent G2 Reviews of CyberMaxx?

What Are G2 Users Discussing About CyberMaxx?

CYREBRO

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interactive SOC Platform. CYREBRO rapidly detects, analyzes, investigates and responds to cyber threats, for businesses of all sizes.

Average Rating: 4.4/5.0

Total Reviews: 129

How Do G2 Users Rate CYREBRO?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.5/10 (Category avg: 9.1/10)
  • Automated remediation: 6.7/10 (Category avg: 8.7/10)
  • Automated investigation: 7.9/10 (Category avg: 8.9/10)

Who Is the Company Behind CYREBRO?

  • Seller: CYREBRO
  • Year Founded: 2013
  • HQ Location: Tel Aviv, IL
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 64% Medium, 25% Small

What Do G2 Reviewers Say About CYREBRO?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CYREBRO, enjoying straightforward navigation and quick access to critical investigations.
  • Users praise CYREBRO's highly responsive customer support, enhancing the overall experience and efficiency in issue resolution.
  • Users value the real-time alerts from CYREBRO, enhancing their ability to respond swiftly to cyber threats.
  • Users value the real-time alerts from CYREBRO, enhancing security and enabling quick, informed decision-making in threat management.
  • Users value the intuitive dashboard usability of CYREBRO for quick status visibility and efficient client monitoring.
Cons
  • Users report frequent update issues with CYREBRO, experiencing overwhelming alerts and integration difficulties during onboarding.
  • Users experience communication issues with CYREBRO, noting delays in support responses and vague initial ticket details.
  • Users experience poor customer support with delayed responses and vague details, impacting overall effectiveness and communication.
  • Users face dashboard issues with connectivity and limited features, complicating their overall experience with CYREBRO.
  • Users experience ineffective alerts due to overwhelming volume and vague details, impacting usability and clarity.

What Are Recent G2 Reviews of CYREBRO?

What Are G2 Users Discussing About CYREBRO?

Lauren Worth
LW
Researched and written by Lauren Worth
Updated