Kaspersky Managed Detection and Response Reviews & Product Details

Kaspersky Managed Detection and Response is an expert-led service offering round-the clock monitoring, detection, investigation and a rapid response to sophisticated cyberattacks — augmenting existing security controls with human-led detection and global threat intelligence. The service immediately strengthens IT and OT security posture, regardless of your organization’s size or industry. Kaspersky Managed Detection and Response provides customers with a lack of IT security expertise a turnkey solution for customers with limited in-house IT and OT security expertise, and gives experienced teams the flexibility to delegate 24/7 monitoring, incident detection and alert triage to Kaspersky experts. Kaspersky MDR capabilities can be characterized in 3 pillars: Continuous protection against advanced threats from day one. Kaspersky MDR activates in minutes with no additional infrastructure required, using our SOC analysts and threat intelligence to deliver multi-layered detection across multiple domains. Informed by billions of telemetry signals, it enables proactive threat hunting, root-cause investigation, and full, rapid remediation — protecting against known and zero-day threats from day one. Security operations led by experts, enhanced by intelligence. With Kaspersky MDR, your security operations are managed by global experts with deep frontline experience and industry-leading certifications. Their work is amplified by market-leading Threat Intelligence and AI mechanisms embedded in the service, helping enrich every alert, accelerate detection and reduce Mean Time to Respond (MTTR). Operational efficiency and cost predictability. • Kaspersky MDR eliminates the complexity and cost of building an in‑house SOC from scratch — a process that can drain your budget and delay meaningful security improvements for months or even years. • If you already have your own SOC, the service takes on the burden of 24/7 monitoring, alert triage and incident classification, freeing your analysts to focus on higher-value, strategic work.

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User Insights

Average based on 14 real user reviews.

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Shao-Ju L.

Senior Engineer

Manufacturing

Mid-Market (51-1000 emp.)

Originally submitted 6/27/2025

"Elite white hat hacker helps you monitor the environment 7x24x365"

4.5/5

What do you like best about Kaspersky Managed Detection and Response?

1. Solid cybersecurity knowledge helps you find evasive threats.

2. If you buy MDR Expert, MDR Advanced, or MDR Prime, you can communicate with Kaspersky SOC team. You will feel the power of elite white hat hackers. Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

1. Only speak English and Russian so there will be some language barrier.

2. If the case is not emergency, it will take long time to response.

3. If you need fast response, use your local MDR service. Although Kaspersky can find evasive APT through MDR, you need to pay much more like buying incident response and premium support to get quick response. Review collected by and hosted on G2.com.

Junaid K.

Enterprise (> 1000 emp.)

2/17/2023

"Kaspersky MDR: Pros and Cons of the Comprehensive Cybersecurity Solution"

3.5/5

What do you like best about Kaspersky Managed Detection and Response?

Kaspersky Managed Detection and Response (MDR) offers several impressive features, but the best one is probably its use of artificial intelligence and machine learning for threat detection and analysis.

Kaspersky MDR leverages AI and ML algorithms to analyze vast amounts of data in real-time, detecting anomalies and potential security incidents faster and more accurately than traditional methods. The solution uses a combination of signature-based and behavior-based detection techniques, providing a more comprehensive approach to threat detection.

The use of AI and machine learning also allows Kaspersky MDR to provide proactive threat hunting capabilities. It can identify patterns and trends in data that may indicate a potential threat, even before an attack has occurred. This can help organizations stay ahead of cybercriminals and protect their assets before an attack takes place.

Overall, Kaspersky MDR's use of AI and machine learning is a significant advantage in today's threat landscape. It helps organizations to detect and respond to cyber threats quickly and accurately, enabling them to mitigate potential damage and keep their systems secure. Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

While Kaspersky Managed Detection and Response (MDR) has many impressive features, there are some potential drawbacks to consider:

Cost: Kaspersky MDR is a premium security solution and may be expensive for some organizations. The cost can vary depending on the size of the organization, the level of service required, and the length of the contract.

Integration: Kaspersky MDR may not integrate seamlessly with all existing security tools and systems. This could require additional configuration and potentially cause delays or disruptions during implementation.

Privacy concerns: Kaspersky has faced controversy in the past due to allegations of inappropriate ties to the Russian government. While Kaspersky has denied these allegations, some organizations may be hesitant to use a security solution from a company with these concerns.

Limited customization: While Kaspersky MDR does offer a high level of customization for security policies, some organizations may find that the platform does not provide enough flexibility for their unique needs.

Resource requirements: Kaspersky MDR requires a significant amount of resources, including processing power, memory, and storage. Smaller organizations may struggle to allocate the necessary resources to implement and maintain the solution.

Overall, while Kaspersky MDR offers a range of powerful features, it may not be the best fit for every organization due to cost, integration, privacy concerns, limited customization, and resource requirements. It's important to carefully consider these factors when evaluating whether Kaspersky MDR is the right security solution for your organization. Review collected by and hosted on G2.com.

What problems is Kaspersky Managed Detection and Response solving and how is that benefiting you?

Kaspersky Managed Detection and Response (MDR) solves several cybersecurity problems that organizations face in today's threat landscape. By providing advanced threat detection and response capabilities, Kaspersky MDR can benefit organizations in several ways:

Detection of sophisticated threats: Kaspersky MDR uses AI and machine learning algorithms to detect and analyze sophisticated threats, such as targeted attacks and insider threats, which can evade traditional security solutions. This provides an additional layer of protection for organizations, reducing the risk of data breaches and other cyberattacks.

Real-time response to threats: Kaspersky MDR includes a 24/7 Security Operations Center staffed by security experts who can quickly respond to potential security incidents. This enables organizations to quickly mitigate threats and minimize potential damage, which can help to maintain business continuity.

Proactive threat hunting: Kaspersky MDR can proactively hunt for potential threats and vulnerabilities in an organization's network. By identifying and addressing these issues before they are exploited, Kaspersky MDR helps to prevent cyberattacks and minimize risk.

Customized security policies: Kaspersky MDR allows for granular customization of security policies, enabling organizations to tailor the solution to meet their specific security needs. This flexibility ensures that organizations can implement the appropriate level of security for their unique environment.

Overall, Kaspersky MDR solves several cybersecurity problems by providing advanced threat detection and response capabilities, real-time response to threats, proactive threat hunting, and customized security policies. By implementing Kaspersky MDR, organizations can benefit from increased protection against cyber threats, reduced risk of data breaches, and improved business continuity. Review collected by and hosted on G2.com.

Michael D. C.

Creative Manager

Mid-Market (51-1000 emp.)

2/23/2023

"Used Kaspersky for 5 Years. Zero Incidents"

4/5

What do you like best about Kaspersky Managed Detection and Response?

Kaspersky does with it promises. Keeps your infrastructure safe from intrusion. AND it is Mac compatible. I am a one-person show when it comes to marketing and design, but I also am the IT Admin, and have access to and manage dozens of endpoints and servers. My computer MUST be protected. I am using a different tool now, but I recommend Kaspersky. Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

Nothing to dislike. It was affordable, and when using it, I never had an issue with data intrusion, viruses, or anything malicious. It caught everything. If it had been bundled with my current MMA, I would be using it now. Review collected by and hosted on G2.com.

What problems is Kaspersky Managed Detection and Response solving and how is that benefiting you?

Keeping my Mac clean from virus and intrusion was most important. I manage and maintain a large amount of data, basically a server of all creative files on a local drive. It's backed up regularly, but it is not separated from my operating system. It must be protected or I may lose valuable information. Review collected by and hosted on G2.com.

Bilal A.

Senior Associate Security Analyst

Enterprise (> 1000 emp.)

3/17/2023

"One of the leading and scalable Managed security solutions"

4.5/5

What do you like best about Kaspersky Managed Detection and Response?

It is Scalable and provides real time threat visibility into entire enterprise IT infrastructure so giving time to dig down for proactive threat hunting aided by Kaspersky's proprietary Threat intelligence feeds. Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

As Kaspersky MDR stack intensively uses Machine learning and artificial intelligence algorithms to develop baselines for analyzing user and process behavior, in the initial stages of deployment, results will be noisy. However, this is not exclusive to Kaspersky, as there is a time requirement for establishing baselines using various learning models to detect abnormal behavior pertaining to security threats. Review collected by and hosted on G2.com.

What problems is Kaspersky Managed Detection and Response solving and how is that benefiting you?

Monitoring enterprise systems and using its proprietary algorithms and threat intelligence to proactively check for security threats and mitigate those threats in a timely manner to keep client businesses running, along with analyst support in case there is a requirement for triage and manual analysis. Review collected by and hosted on G2.com.

Dyana H.

Cyber Security Specialist

Mid-Market (51-1000 emp.)

2/14/2023

"Very professional"

5/5

What do you like best about Kaspersky Managed Detection and Response?

Scan, update, tasks very helpful. We can push some programs, we can now know some information about devices that are connected with the domain, for example, the kind of operating system. Not heaviest on our device. Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

When the device is closed, we can't do any update for the closed device. Task updates or scans sometimes create a load on our network. There is no alert in Kaspersky to know if there is any problem. Review collected by and hosted on G2.com.

Boyna F.

Information Technology Infrastructure Specialist

Mid-Market (51-1000 emp.)

11/28/2022

"It's better to be careful, than to cure"

4/5

What do you like best about Kaspersky Managed Detection and Response?

a centralized system, where with this feature all computers that have the Kaspersky application installed can be monitored, and get updates at any time, so there is less chance of being contaminated with viruses Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

I don't like it when the process of using memory and processor on Kaspersky is quite high, which makes the computer slow and heavy Review collected by and hosted on G2.com.

Carlos D.

Customer Success Executive

Consulting

Small-Business (50 or fewer emp.)

12/23/2022

"My experience with Kaspersky Managed Detection & Response"

4/5

What do you like best about Kaspersky Managed Detection and Response?

I like that it has minimal false detections, and adapts to your everyday use by reducing notifications. Also it drains very little resources thus causing less headache when it comes to performance. Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

Very hard to uninstall if needed, usually leaves a lot of traces in the registry, and older versions can corrupt the OS if not removed thru their own Uninstaller. As far as usage, it is quite large to download and takes a while to install. Scans take forever on a normal disk, but on SSD it's quick. Review collected by and hosted on G2.com.

Bikash Y.

System And Network Engineer

Mid-Market (51-1000 emp.)

2/16/2023

"Well around protection but heavy on resource."

3.5/5

What do you like best about Kaspersky Managed Detection and Response?

Easy and advanced management console. Good real-time protection. Easy deployment with different methods. Scanning of devices in the network. It can work well with active directories. Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

It is pretty heavy on systems and can be seen in systems with low resources, but systems with good enough hardware won't notice it; step learning phase and a lot of minor significant settings. Review collected by and hosted on G2.com.

Adam C.

Systems Administrator

Mid-Market (51-1000 emp.)

2/21/2023

"Kasperky MDR"

3/5

What do you like best about Kaspersky Managed Detection and Response?

Felt like solid defense, but very little got through. Felt lightweight in regard to resources. Easy deployment Review collected by and hosted on G2.com.

What do you dislike about Kaspersky Managed Detection and Response?

Some of the prompts could be annoying to the end user. Review collected by and hosted on G2.com.