The Top 20 Easiest To Use Managed Detection and Response (MDR) Software

See the top Managed Detection and Response (MDR) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Arctic Wolf

9.6

Overall Usability Score

9.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.5

9.6

Customer Segment Breakdown

Small Business

12%

Mid Market

70%

Enterprise

19%

Huntress Managed EDR

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.5

9.5

Customer Segment Breakdown

Small Business

81%

Mid Market

17%

Enterprise

ThreatDown

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.5

9.3

Customer Segment Breakdown

Small Business

47%

Mid Market

41%

Enterprise

12%

Sophos MDR

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

16%

Mid Market

63%

Enterprise

21%

eSentire

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

15%

Mid Market

60%

Enterprise

25%

Blackpoint Cyber

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.3

Customer Segment Breakdown

Small Business

82%

Mid Market

17%

Enterprise

Red Canary

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.5

8.9

Customer Segment Breakdown

Small Business

Mid Market

38%

Enterprise

57%

Huntress Managed ITDR

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

86%

Mid Market

12%

Enterprise

CyberMaxx

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.9

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.5

9.9

Customer Segment Breakdown

Small Business

Mid Market

30%

Enterprise

61%

#10

Guardz

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.5

9.1

Customer Segment Breakdown

Small Business

74%

Mid Market

22%

Enterprise

#11

ThreatLocker Platform

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.3

8.2

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

62%

Mid Market

32%

Enterprise

#12

Defendify All-In-One Cybersecurity Solution

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.3

9.7

Meets Requirements

Average: 9.5

9.9

Customer Segment Breakdown

Small Business

65%

Mid Market

35%

#13

Cynet - All-in-One Cybersecurity Platform

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

30%

Mid Market

58%

Enterprise

12%

#14

CrowdStrike Falcon Endpoint Protection Platform

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.9

Customer Segment Breakdown

Small Business

10%

Mid Market

41%

Enterprise

49%

#15

UnderDefense MAXI

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.5

9.8

Customer Segment Breakdown

Small Business

23%

Mid Market

65%

Enterprise

12%

#16

Pondurance

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.5

9.7

Customer Segment Breakdown

Small Business

Mid Market

69%

Enterprise

23%

#17

Field Effect MDR

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

63%

Mid Market

30%

Enterprise

#18

Secureworks Taegis MDR

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.2

Customer Segment Breakdown

Small Business

10%

Mid Market

52%

Enterprise

38%

#19

ESET PROTECT

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.5

9.4

Customer Segment Breakdown

Small Business

46%

Mid Market

44%

Enterprise

10%

#20

Adlumin

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.9

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.5

9.6

Customer Segment Breakdown

Small Business

20%

Mid Market

63%

Enterprise

17%