They are highly flexible and consistently go above and beyond to ensure that all customer needs are met. Regardless of the scale of the client or the complexity of the integration, they demonstrate a commitment to excellence and provide dedicated support for niche requirements. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. We are certainly achieving our objectives with MBR EDR licensing while paying a fraction of the cost associated with competing firms, all without compromising on features or service quality. Review collected by and hosted on G2.com.

Integration timelines can sometimes run longer than initially expected. Review collected by and hosted on G2.com.

Pondurance is an incredibly helpful resource for our team. They are very attentive, very active, and great to work with. Review collected by and hosted on G2.com.

I cannot think of something that I do not like about Pondurance at this time. Review collected by and hosted on G2.com.

Great communication when an issue arise and very informative monthly update seminars Review collected by and hosted on G2.com.

Can't think of anyting. Maybe a bit expensive. Review collected by and hosted on G2.com.

Getting ahold of someone is easy. Fast responses. Review collected by and hosted on G2.com.

The time it takes to get notifications established for events that should automatically create a ticket. Review collected by and hosted on G2.com.

They are a one stop vendor for 24/7 SOC services and more. Additionally, their communication and services are top notch. Review collected by and hosted on G2.com.

Occasionally late in updating or sharing information on current level threats and risks. Review collected by and hosted on G2.com.

Their managed detection and response (MDR) services have provided us with continuous monitoring, timely threat detection, and expert guidance that has significantly reduced our incident response time. The team is knowledgeable, responsive, and proactive, often identifying and addressing risks before they escalate. Their collaborative approach has made them feel like an extension of our internal security team. We appreciate their commitment to transparency, regular communication, and continuous improvement. Review collected by and hosted on G2.com.

Pondurance has been an outstanding partner in strengthening our university’s cybersecurity operations. Their managed detection and response (MDR) service has delivered reliable threat monitoring, rapid response, and expert insight that we’ve come to trust. The team is responsive, collaborative, and highly professional—consistently acting as an extension of our internal security function.

If there’s one area for growth, it would be more proactive training or guidance on how to leverage their SIEM platform for advanced search and analysis. While their analysts are always available and helpful, additional resources or workshops would empower our internal team to make the most of the tool.

Overall, our experience with Pondurance has been excellent, and we look forward to continuing this strong partnership. Review collected by and hosted on G2.com.

I'm really impressed with Pondurance's cybersecurity services—they've exceeded my expectations. Their initial setup was thorough and well-guided, ensuring everything integrated smoothly. Their team helped with seamless workarounds that worked. I appreciate how they prioritize scheduled engineering support, which gives me dedicated, high-quality assistance without any rush. Plus, their modern approach and strong internal team mean reliable, top-notch response times. Overall, these strengths make them a standout choice—no complaints here!

And McKynzie Staples is a ROCK STAR!! Review collected by and hosted on G2.com.

I'm not particularly drawn to their virtual CISO services; I already have decent internal leadership for strategic security decisions, so adding that layer feels a bit unnecessary for my setup right now. Overall, they're a reliable partner for the essentials, but I'll stick to their monitoring and response strengths for the time being. Review collected by and hosted on G2.com.

I greatly appreciate Pondurance’s proactive approach to strengthening our overall security posture. The monthly account reviews, coupled with the SOC Team’s prompt responsiveness, play a vital role in enabling our Security Team to effectively address issues as they arise. Review collected by and hosted on G2.com.

I don't have any immediate concerns. There may be occasional issues related to tool deployments, but these instances are infrequent and generally minor. Review collected by and hosted on G2.com.

Pondurance has become our trusted cybersecurity partner and is a true force multiplier for our security operations. Their 24x7 Security Operations Center (SOC) ensures continuous monitoring and rapid threat response, giving us peace of mind around the clock. What sets them apart is their solution-oriented approach—tailoring services to our specific needs, bridging any identified gaps in our defense with their commitment to constant improvement through regular strategic meetings. With Pondurance, we gain not just a service provider, but a partner who enhances our security posture and helps us stay ahead of evolving threats. Review collected by and hosted on G2.com.

I currently don't have any dislikes or improvements. I have found that they have services that I wasn't aware of that will assist with third party vendor management that I'm looking forward to exploring. Review collected by and hosted on G2.com.

I really like the real-time monitoring of our systems, and the prompt follow-ups on issues that appear. Review collected by and hosted on G2.com.

Sometimes the calls can be excessive, but security is something where too much communication isn't necessarily a bad thing. Review collected by and hosted on G2.com.