# Best Managed Detection and Response (MDR) Software for Medium-Sized Businesses *By [Lauren Worth](https://research.g2.com/insights/author/lauren-worth)* Products classified in the overall Managed Detection and Response (MDR) category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Managed Detection and Response (MDR) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Managed Detection and Response (MDR) category. In addition to qualifying for inclusion in the Managed Detection and Response (MDR) Software category, to qualify for inclusion in the Medium-Sized Business Managed Detection and Response (MDR) Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## Top Managed Detection and Response (MDR) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) | 4.7/5.0 (499 reviews) | 24/7 threat response for lean IT teams | "[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)" | | 2 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,348 reviews) | Unified backup and endpoint security for MSPs | "[All-in-One Protection and Backup with Fast Recovery](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13042962)" | | 3 | [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) | 4.9/5.0 (884 reviews) | MSP-focused EDR with human-led SOC triage | "[A quality EDR that removes our stress](https://www.g2.com/survey_responses/huntress-managed-edr-review-10820504)" | | 4 | [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) | 4.7/5.0 (275 reviews) | 24/7 SOC coverage for lean security teams | "[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)" | | 5 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (413 reviews) | 24/7 SOC-backed endpoint threat hunting | "[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)" | | 6 | [eSentire](https://www.g2.com/products/esentire/reviews) | 4.6/5.0 (284 reviews) | 24/7 SOC coverage for lean security teams | "[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)" | | 7 | [ThreatDown](https://www.g2.com/products/threatdown/reviews) | 4.6/5.0 (1,042 reviews) | 24/7 MDR with centralized endpoint protection | "[Protection for the things that matter the most!](https://www.g2.com/survey_responses/threatdown-review-3090996)" | | 8 | [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) | 4.8/5.0 (107 reviews) | MSP-focused M365 identity threat response | "[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)" | | 9 | [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) | 4.6/5.0 (930 reviews) | Lightweight endpoint protection with full-disk encryption | "[Clear, Centralized Console for Managing All Endpoints](https://www.g2.com/survey_responses/eset-protect-review-12826797)" | | 10 | [Red Canary](https://www.g2.com/products/red-canary/reviews) | 4.7/5.0 (131 reviews) | 24/7 MDR with automated playbook remediation | "[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)" | --- ## What Are the Most Common Questions About Managed Detection and Response (MDR) Software? *AI-generated · Last updated: May 26, 2026* ### What expert-recommended MDR software for my company? Based on G2 reviews, buyers most often recommend Managed Detection and Response software that reduces alert fatigue, adds around-the-clock analyst support, and helps teams respond without building a large internal SOC. According to verified users, Sophos MDR is frequently described as giving organizations a real security team behind the tool, with proactive threat hunting, incident response, and centralized visibility. G2 reviewers mention that ease of setup can vary by environment, but many value the combination of continuous monitoring, human investigation, and faster remediation. For companies comparing options, the strongest review themes center on dependable monitoring, actionable reporting, and support that helps lean IT teams stay focused on higher-priority work. ### What leading MDR services for financial services firms? Based on G2 reviews, financial and security-sensitive teams tend to value MDR services that improve visibility, support compliance-related monitoring, and provide rapid investigation help when suspicious activity appears. According to verified users, reviewers across this category consistently highlight continuous monitoring, faster escalation, and detailed guidance as the biggest benefits for regulated environments. G2 reviewers mention use cases tied to protecting sensitive financial information, watching for suspicious behavior, and reducing the burden on smaller internal teams. In recent category reviews, users especially emphasize centralized visibility, expert analyst support, and faster containment when incidents occur. For financial services firms, the strongest review-backed priorities are dependable response coverage, strong alert triage, and clear operational guidance. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often used to extend in-house coverage with 24/7 monitoring, threat hunting, and response support - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for human-led investigation, lightweight deployment, and actionable remediation guidance - [eSentire](https://www.g2.com/products/esentire/reviews) – reviewers highlight always-on monitoring, guided response, and centralized visibility across environments ### What best MDR software for small business security? Based on G2 reviews, the best fit for small business security is usually software that combines strong monitoring with simple deployment and clear remediation guidance. According to verified users, Huntress Managed EDR stands out in recent reviews because small teams repeatedly describe it as easy to roll out, lightweight to manage, and valuable for getting 24/7 SOC support without hiring a full in-house team. G2 reviewers mention that it helps reduce alert fatigue, improves visibility into endpoint threats, and provides practical incident reports that are easier to act on. For small businesses comparing MDR software, reviewers most consistently prioritize ease of use, fast response, and human-backed investigations that keep limited IT staff from getting overloaded. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often chosen by lean teams that want 24/7 monitoring and help with threat response - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – frequently praised for easy deployment, clear incident reporting, and support for small security teams - [eSentire](https://www.g2.com/products/esentire/reviews) – used by organizations that want expert monitoring and help reducing alert noise ### What user-friendly MDR software for non-tech businesses? Based on G2 reviews, user-friendly MDR software for non-technical businesses is typically described as easy to deploy, simple to navigate, and supported by experts who explain incidents clearly. According to verified users, products in this category are most helpful when they reduce the need to interpret raw alerts and instead provide guided actions or handled investigations. G2 reviewers mention that straightforward dashboards, clean reporting, and responsive support make a major difference for organizations without deep in-house security expertise. Recent reviews especially emphasize ease of setup, managed monitoring, and peace of mind from having analysts review suspicious activity around the clock. For non-tech businesses, the most review-supported choice factors are clarity, low management overhead, and practical support. ### Which affordable MDR tools for online businesses? Based on G2 reviews, affordable MDR tools for online businesses are usually the ones that combine broad coverage with straightforward management, so teams can avoid juggling multiple security products. According to verified users, reviewers often call out value when a product helps monitor endpoints, cloud accounts, identities, or email-related threats without requiring a large internal security team. G2 reviewers mention that pricing sensitivity is common, but buyers still prioritize managed response, useful alerts, and deployment that is quick enough for lean teams. For online businesses, recent reviews most often point to solutions that reduce noise, improve visibility, and let staff focus on operations instead of constant manual triage. **Here are some of the top-rated products on G2:** - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – reviewers often highlight strong managed detection, easy deployment, and value for smaller teams - [ThreatDown](https://www.g2.com/products/threatdown/reviews) – frequently described as easy to manage with MDR, patching, and endpoint protection in one platform - [Guardz](https://www.g2.com/products/guardz/reviews) – used by teams that want unified monitoring across email, identity, and endpoint security from one dashboard ### What top Managed Detection and Response services for tech companies? Based on G2 reviews, tech companies tend to favor Managed Detection and Response services that centralize alerts, support cloud and endpoint monitoring, and help smaller security teams move faster. According to verified users, common strengths include better visibility across hybrid environments, quicker triage, and support that acts like an extension of the internal team. G2 reviewers mention that tech-focused teams often value integrations, actionable incident summaries, and analysts who can investigate before issues reach the help desk or engineering staff. Recent reviews in this category repeatedly highlight managed monitoring, response guidance, and easier scaling without adding major headcount. For tech companies, the strongest review themes are visibility, analyst support, and reduced operational drag. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – reviewers note centralized monitoring, human-led threat hunting, and strong support for teams without full SOC coverage - [eSentire](https://www.g2.com/products/esentire/reviews) – often used for always-on monitoring, guided investigations, and broad environment visibility - [Red Canary](https://www.g2.com/products/red-canary/reviews) – praised for actionable alerts, playbooks, and helping lean teams reduce alert overload ### What best-reviewed Managed Detection and Response software? Based on G2 reviews, the best-reviewed Managed Detection and Response software consistently earns praise for reducing alert overload, giving teams access to expert analysts, and improving response speed. According to verified users, Sophos MDR appears frequently in recent review data with strong themes around proactive monitoring, centralized visibility, and helping organizations operate without a large in-house security team. G2 reviewers mention its human-led threat hunting, around-the-clock coverage, and peace of mind from having incidents actively investigated instead of simply flagged. While some users note setup complexity or cost considerations, the dominant review pattern emphasizes operational relief, threat response support, and dependable monitoring. That makes it one of the most consistently well-reviewed options in the recent category set. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – commonly praised for 24/7 monitoring, threat hunting, and reducing burden on internal IT teams - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for actionable incidents, managed remediation support, and easy day-to-day use - [eSentire](https://www.g2.com/products/esentire/reviews) – highlighted for responsive SOC support, centralized visibility, and clear threat guidance ### Which MDR solutions are best for startups? Based on G2 reviews, startups usually benefit most from MDR solutions that are easy to deploy, reduce manual triage, and provide expert response without requiring dedicated round-the-clock staff. According to verified users, Huntress Managed EDR is a strong fit because reviewers repeatedly describe it as straightforward to learn, lightweight to manage, and backed by a responsive SOC that helps small teams handle incidents quickly. G2 reviewers mention clear remediation steps, fast onboarding, and better security coverage without adding major operational complexity. For startups trying to balance speed and protection, the review data most strongly supports products that combine ease of use, human-led support, and strong alert quality rather than demanding heavy in-house tuning. ### What best provider of Managed Detection and Response? Based on G2 reviews, the best provider of Managed Detection and Response is usually defined by how well it combines expert monitoring, clear investigation workflows, and dependable response support. According to verified users, Sophos MDR is one of the most visible providers in the recent review set, with recurring praise for proactive threat hunting, centralized management, and helping organizations cover security gaps without expanding internal headcount. G2 reviewers mention that it feels like having a real security team behind the platform, especially for companies that need around-the-clock monitoring and practical response help. Reviewers also note some setup and ecosystem considerations, but the strongest buyer-facing themes are confidence, support quality, and reduced alert fatigue. ### What most reliable MDR software for IT companies? Based on G2 reviews, reliable MDR software for IT companies is usually software that delivers steady monitoring, consistent support, and enough context for teams to act quickly across many endpoints or client environments. According to verified users, reliability in this category is tied less to flashy features and more to dependable alerts, efficient onboarding, and analysts who help resolve issues before they grow. G2 reviewers mention that IT-focused teams especially value centralized dashboards, low-noise detections, and rapid incident guidance that fits fast-moving support environments. Recent reviews repeatedly emphasize peace of mind, reduced manual workload, and stronger coverage outside business hours. For IT companies, the most review-backed sign of reliability is consistent operational support with actionable investigation details. ## How Many Managed Detection and Response (MDR) Software Products Does G2 Track? **Total Products under this Category:** 126 ### Category Stats (Jul 2026) - **Average Rating**: 4.49/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Deepwatch (+0.56%) - Among all products in this category, Deepwatch recorded the largest rating increase compared to last month *Last updated: July 01, 2026* ## How Does G2 Rank Managed Detection and Response (MDR) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,400+ Authentic Reviews - 126+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Deepwatch Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020 [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1797&secure%5Bchosen_at%5D=2026-07-01T21%3A41%3A10Z&secure%5Bdisplayable_resource_id%5D=1797&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1797&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=108062&secure%5Bresource_id%5D=1797&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-detection-and-response-mdr%2Fmid-market&secure%5Btoken%5D=da3f918a49a5fc7ffb719d7a1bb495d4dba8d01d9e4a6fa2f5bb8e2431bf6efb&secure%5Burl%5D=https%3A%2F%2Fwww.deepwatch.com%2Fplatform%2Fg2&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Managed Detection and Response (MDR) Software Products in 2026? ### 1. [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. **Average Rating:** 4.7/5.0 **Total Reviews:** 499 **How Do G2 Users Rate Sophos MDR?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 9.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Sophos MDR?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Company Website:** https://www.sophos.com/ - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Manufacturing - **Company Size:** 63% Mid-Market, 21% Enterprise #### What Are Sophos MDR's Pros and Cons? **Pros:** - Threat Detection (22 reviews) - Continuous Monitoring (21 reviews) - Ease of Use (21 reviews) - Peace of Mind (13 reviews) - Response Time (13 reviews) **Cons:** - Expensive (8 reviews) - Communication Issues (7 reviews) - Limited Customization (7 reviews) - Integration Issues (6 reviews) - Poor Reporting (6 reviews) ### What Do G2 Reviewers Say About Sophos MDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficient and proactive threat detection** of Sophos MDR, ensuring reliable security and quick responses. - Users value the **24/7 continuous monitoring** of Sophos MDR, ensuring proactive threat detection and enhanced network security. - Users find Sophos MDR to be **easy to use** , appreciating its smooth integration and daily management simplicity. - Users value the **24/7 expert monitoring** of Sophos MDR, ensuring constant security and peace of mind against threats. - Users appreciate the **efficient and quick response time** of Sophos MDR, making threat management seamless and effective. **Cons:** - Users find Sophos MDR to be **expensive** , especially for smaller organizations, impacting its accessibility and appeal. - Users experience **communication issues** with Sophos MDR, noting slow response times and overwhelming alert volumes during high threat periods. - Users note the **limited customization** in Sophos MDR, finding predefined workflows too generic for specific needs. - Users find **integration issues** with external alerting platforms hinder effective real-time collaboration and responsiveness. - Users note **poor reporting** due to technical details and a lack of customization options, which complicates clarity and efficiency. #### What Are Recent G2 Reviews of Sophos MDR? **"[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)"** **Rating:** 5.0/5.0 stars *— Evren Kürşat .* [Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-13020307) --- **"[Feels Like a Real 24/7 Security Team Backing You Up](https://www.g2.com/survey_responses/sophos-mdr-review-12682915)"** **Rating:** 4.0/5.0 stars *— Harsh K.* [Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-12682915) --- #### What Are G2 Users Discussing About Sophos MDR? - [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment - [What is Sophos Managed Threat?](https://www.g2.com/discussions/what-is-sophos-managed-threat) - [What features are included in Sophos MTR advanced?](https://www.g2.com/discussions/what-features-are-included-in-sophos-mtr-advanced) - [What does Sophos Threat responders investigate?](https://www.g2.com/discussions/what-does-sophos-threat-responders-investigate) ### 2. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,348 **How Do G2 Users Rate Acronis Cyber Protect Cloud?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10) - **Automated remediation:** 10.0/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Acronis Cyber Protect Cloud?** - **Seller:** [Acronis](https://www.g2.com/sellers/acronis) - **Company Website:** https://www.acronis.com/ - **Year Founded:** 2003 - **HQ Location:** Schaffhausen - **Twitter:** @acronis (94,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,965 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small-Business, 28% Mid-Market #### What Are Acronis Cyber Protect Cloud's Pros and Cons? **Pros:** - Ease of Use (365 reviews) - Backup Solutions (319 reviews) - Security (236 reviews) - Backup Ease (235 reviews) - Protection (233 reviews) **Cons:** - Slow Performance (97 reviews) - Expensive (91 reviews) - Poor Customer Support (73 reviews) - Complexity (70 reviews) - Backup Issues (69 reviews) ### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Acronis Cyber Protect Cloud, simplifying data management and security tasks efficiently. - Users find the **backup solutions intuitive and efficient** , simplifying management across various platforms like Endpoint, Server, and O365. - Users value the **robust security features** of Acronis Cyber Protect Cloud, ensuring reliable protection against cyber threats. - Users appreciate the **ease of backup management** with Acronis Cyber Protect Cloud's all-in-one platform and friendly console. - Users appreciate the **all-in-one platform** of Acronis Cyber Protect Cloud for its comprehensive data security and management capabilities. **Cons:** - Users experience **slow performance** in Acronis Cyber Protect Cloud, particularly with software lag and environment loading times. - Users find the **pricing to be quite high** compared to competitors, creating challenges in choosing the best option. - Users are frustrated by **poor customer support** , especially with limited availability on weekends affecting critical issues. - Users find the **complexity of the interface** overwhelming, making navigation and understanding features challenging. - Users face **backup issues** like multiple .pst files and limited support during critical weekend testing periods. #### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud? **"[All-in-One Protection and Backup with Fast Recovery](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13042962)"** **Rating:** 5.0/5.0 stars *— Shamistan A.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13042962) --- **"[Acronis Cyber Proctect — Reliable Backup & DR, Quick Support and Handy AI Automation](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186)"** **Rating:** 4.5/5.0 stars *— Devaiah P.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13051186) --- #### What Are G2 Users Discussing About Acronis Cyber Protect Cloud? - [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments ### 3. [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions. **Average Rating:** 4.7/5.0 **Total Reviews:** 275 **How Do G2 Users Rate Arctic Wolf?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Arctic Wolf?** - **Seller:** [Arctic Wolf Networks](https://www.g2.com/sellers/arctic-wolf-networks) - **Company Website:** https://www.arcticwolf.com - **Year Founded:** 2012 - **HQ Location:** Eden Prairie, MN - **Twitter:** @AWNetworks (4,520 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2760138/ (3,382 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Hospital & Health Care, Information Technology and Services - **Company Size:** 71% Mid-Market, 20% Enterprise #### What Are Arctic Wolf's Pros and Cons? **Pros:** - Customer Support (58 reviews) - Threat Detection (47 reviews) - Cybersecurity (28 reviews) - Ease of Use (27 reviews) - Alerts (22 reviews) **Cons:** - Expensive (10 reviews) - False Positives (7 reviews) - Learning Curve (7 reviews) - Cybersecurity Risks (6 reviews) - Dashboard Issues (5 reviews) ### What Do G2 Reviewers Say About Arctic Wolf? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** of Arctic Wolf, praising their quick communication and proactive assistance. - Users value Arctic Wolf's **proactive threat detection** , ensuring timely identification and resolution of potential security issues. - Users value the **hands-on and proactive approach** of Arctic Wolf, feeling supported and secure against potential threats. - Users value the **ease of use** of Arctic Wolf, enjoying seamless integration and smooth deployment for their networks. - Users value the **fast event notifications** from Arctic Wolf, enabling quick engagement with professional support. **Cons:** - Users find Arctic Wolf to be **quite pricey** , wishing the costs were more affordable despite its quality performance. - Users notice that managing **false positives** requires significant time investment, even with optimized alert settings. - Users note a **steep learning curve** with Arctic Wolf, especially requiring IT knowledge for deployment and uninstallation. - Users find the **cybersecurity risks overwhelming** , suggesting improved consolidation and notification methods for better management. - Users experience **dashboard issues** with quirks and sorting limitations, but updates help resolve many bugs over time. #### What Are Recent G2 Reviews of Arctic Wolf? **"[Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7](https://www.g2.com/survey_responses/arctic-wolf-review-12647394)"** **Rating:** 5.0/5.0 stars *— Kris I.* [Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12647394) --- **"[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)"** **Rating:** 4.5/5.0 stars *— Jenine M.* [Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12190051) --- #### What Are G2 Users Discussing About Arctic Wolf? - [What is CylancePROTECT used for?](https://www.g2.com/discussions/what-is-cylanceprotect-used-for) - 1 comment - [What is CylanceOPTICS used for?](https://www.g2.com/discussions/what-is-cylanceoptics-used-for) - 1 comment - [How much does arctic wolf cost?](https://www.g2.com/discussions/arctic-wolf-how-much-does-arctic-wolf-cost) - 1 comment - [How much does arctic wolf cost?](https://www.g2.com/discussions/how-much-does-arctic-wolf-cost) - [Is Arctic wolf a SIEM?](https://www.g2.com/discussions/is-arctic-wolf-a-siem) - 1 comment ### 4. [eSentire](https://www.g2.com/products/esentire/reviews) eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire. **Average Rating:** 4.6/5.0 **Total Reviews:** 284 **How Do G2 Users Rate eSentire?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10) - **Automated remediation:** 8.6/10 (Category avg: 8.6/10) - **Automated investigation:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind eSentire?** - **Seller:** [eSentire](https://www.g2.com/sellers/esentire) - **Company Website:** https://www.esentire.com - **Year Founded:** 2001 - **HQ Location:** Waterloo, Ontario - **Twitter:** @eSentire (6,438 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/150760/ (571 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, CTO - **Top Industries:** Financial Services, Legal Services - **Company Size:** 59% Mid-Market, 23% Enterprise #### What Are eSentire's Pros and Cons? **Pros:** - Response Time (29 reviews) - Customer Support (24 reviews) - SOC Services (19 reviews) - Continuous Monitoring (18 reviews) - Immediate Response (17 reviews) **Cons:** - Communication Issues (15 reviews) - Expensive (8 reviews) - Inefficient Alert System (8 reviews) - Portal Issues (7 reviews) - Poor Reporting (6 reviews) ### What Do G2 Reviewers Say About eSentire? *AI-generated summary from verified user reviews* **Pros:** - Users value eSentire's **swift response time** , significantly enhancing security support and client satisfaction compared to prior experiences. - Users commend the **proactive customer support** of eSentire, ensuring swift resolutions and addressing client needs effectively. - Users value eSentire's **rapid and thorough threat detection** , ensuring proactive security and effective incident response at all times. - Users value the **continuous monitoring** of eSentire, appreciating their thorough analysis and quick response to threats. - Users greatly value the **immediate response** from eSentire, enhancing trust and security without delays or concerns. **Cons:** - Users experience **communication issues** with eSentire, leading to confusion and delays in support escalation and service configurations. - Users find eSentire's pricing to be **expensive** , impacting their ability to fully utilize its services. - Users find the **inefficient alert system** problematic, often overwhelmed by excessive notifications needing manual adjustments. - Users find the **customer portal issues** in eSentire frustrating, impacting the ease of use and experience. - Users note **poor reporting** with infrequent updates and limited metrics, hindering insights and customization in eSentire. #### What Are Recent G2 Reviews of eSentire? **"[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)"** **Rating:** 5.0/5.0 stars *— Charles C.* [Read full review](https://www.g2.com/survey_responses/esentire-review-9942013) --- **"[24/7 Proactive MDR with Strong Integration and Centralized Visibility](https://www.g2.com/survey_responses/esentire-review-12795253)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/esentire-review-12795253) --- #### What Are G2 Users Discussing About eSentire? - [What does MDR mean?](https://www.g2.com/discussions/esentire-what-does-mdr-mean) - [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) - 1 comment - [What is MDR and EDR?](https://www.g2.com/discussions/esentire-what-is-mdr-and-edr) - [What is MDR and EDR?](https://www.g2.com/discussions/what-is-mdr-and-edr) - [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) - 1 comment ### 5. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC **Average Rating:** 4.6/5.0 **Total Reviews:** 413 **How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.0/10 (Category avg: 9.0/10) - **Automated remediation:** 9.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?** - **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike) - **Company Website:** https://www.crowdstrike.com - **Year Founded:** 2011 - **HQ Location:** Sunnyvale, CA - **Twitter:** @CrowdStrike (110,809 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Cyber Security Analyst - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 43% Enterprise, 43% Mid-Market #### What Are CrowdStrike Falcon Endpoint Protection Platform's Pros and Cons? **Pros:** - Features (113 reviews) - Threat Detection (103 reviews) - Ease of Use (98 reviews) - Security (97 reviews) - Detection (90 reviews) **Cons:** - Expensive (54 reviews) - Complexity (40 reviews) - Learning Curve (35 reviews) - Limited Features (33 reviews) - Pricing Issues (29 reviews) ### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing system efficiency without compromise. - Users value the **powerful threat detection capabilities** of CrowdStrike Falcon, ensuring effective security without performance impacts. - Users appreciate the **ease of use** of CrowdStrike Falcon, enjoying its lightweight design and efficient management capabilities. - Users value the **advanced real-time threat protection** of CrowdStrike Falcon, ensuring security without system inefficiency. - Users value the **strong threat detection** of CrowdStrike Falcon, easily identifying advanced threats without slowing down systems. **Cons:** - Users find the **expense of CrowdStrike Falcon** daunting, especially for smaller teams needing additional modules for advanced features. - Users find the **complexity of enhancements and the tricky user interface** hampers their overall experience with CrowdStrike. - Users find the **initial learning curve challenging** , especially those transitioning from more intuitive platforms like Splunk. - Users find CrowdStrike Falcon's **limited features** and steep learning curve challenging, especially given its high price. - Users find **pricing issues** a barrier, particularly for small organizations needing advanced features with extra licensing costs. #### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform? **"[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)"** **Rating:** 5.0/5.0 stars *— Ansh B.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852) --- **"[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)"** **Rating:** 5.0/5.0 stars *— Anup A.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621) --- #### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform? - [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment - [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment - [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment - [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost) - [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection) ### 6. [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybersecurity playing field with a solution for ALL businesses. Our comprehensive platform combines fully-owned technology with expert oversight, including 24/7 monitoring by a team of expert hunters specializing in wrecking hackers day in and day out. Our focus is on hitting hackers when and where it matters most, so we filter out the noise of false positives and only alert you on real threats. And if hackers breach your defenses, we isolate and eliminate those threats for you with speed and precision. With Huntress, you’re not just keeping pace—you’re leveling up to world-class endpoint security. Huntress gives organizations of all sizes a top EDR solution with the ease of use security teams actually need so they can sleep at night knowing they're protected. **Average Rating:** 4.9/5.0 **Total Reviews:** 884 **How Do G2 Users Rate Huntress Managed EDR?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10) - **Automated remediation:** 9.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Huntress Managed EDR?** - **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs) - **Company Website:** https://huntress.com - **Year Founded:** 2015 - **HQ Location:** Ellicott City, US - **Twitter:** @HuntressLabs (40,338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Huntress Managed EDR's Pros and Cons? **Pros:** - Customer Support (112 reviews) - Ease of Use (85 reviews) - Threat Detection (57 reviews) - Continuous Monitoring (47 reviews) - Easy Deployment (45 reviews) **Cons:** - Alert Issues (11 reviews) - Improvements Needed (11 reviews) - Integration Issues (11 reviews) - Lack of Customization (11 reviews) - Limited Mac Compatibility (11 reviews) ### What Do G2 Reviewers Say About Huntress Managed EDR? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer support** from Huntress, ensuring quick resolution and clear communication whenever needed. - Users find Huntress Managed EDR to be **incredibly easy to use** , streamlining deployment and support for cybersecurity. - Users value the **effective threat detection** of Huntress, ensuring swift action against legitimate threats round the clock. - Users value the **continuous monitoring** by Huntress Managed EDR, effectively preventing ransomware and enhancing security. - Users value the **easy deployment** of Huntress Managed EDR, simplifying setup and improving security coverage efficiently. **Cons:** - Users often face **alert issues** with Huntress, creating challenges in troubleshooting and leading to false positives. - Users note the need for **improvements in management and UI** for smoother integration and reporting processes. - Users report **integration issues** with platforms like Autotask, affecting overall functionality and customizability. - Users experience a **lack of customization** and limited controls, making it feel less competitive than larger EDR platforms. - Users face **limited Mac compatibility** and deployment challenges, leading to frustration in mixed OS environments. #### What Are Recent G2 Reviews of Huntress Managed EDR? **"[A quality EDR that removes our stress](https://www.g2.com/survey_responses/huntress-managed-edr-review-10820504)"** **Rating:** 4.0/5.0 stars *— Sam K.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-10820504) --- **"[My Time Using Huntress](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826)"** **Rating:** 5.0/5.0 stars *— Jacob S.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826) --- #### What Are G2 Users Discussing About Huntress Managed EDR? - [What is Huntress cyber security?](https://www.g2.com/discussions/what-is-huntress-cyber-security) - [Is Huntress an antivirus?](https://www.g2.com/discussions/is-huntress-an-antivirus) - 2 comments - [How does a huntress work?](https://www.g2.com/discussions/how-does-a-huntress-work) - 1 comment - [What is Huntress program?](https://www.g2.com/discussions/what-is-huntress-program) - 1 comment ### 7. [ThreatDown](https://www.g2.com/products/threatdown/reviews) ThreatDown is an all-in-one cybersecurity platform that delivers enterprise-grade protection without the complexity. Built to make advanced cybersecurity accessible without adding headcount. ThreatDown MDR monitors your environment around the clock, investigates alerts on your behalf, and takes action to contain threats before they spread— delivering the protection of an in-house SOC without the cost. One lightweight agent. One cloud-based console. ThreatDown brings endpoint and identity security together with patch management, vulnerability assessment, DNS filtering, and email security—eliminating tool sprawl and reducing operational overhead. Native EDR and ITDR telemetry connects user activity with endpoint behavior, giving teams the full attack story so they can detect and respond faster. Backed by nearly two decades of Malwarebytes expertise, ThreatDown pairs award-winning detection with a patented remediation engine that removes every trace of malware to prevent reinfection. It stops ransomware, credential theft, zero-day exploits, phishing, and human-operated attacks—and goes further with built-in ransomware rollback to help organizations recover quickly. Deploy in minutes. See value fast. Recognized as an MRG Effitas Product of the Year and a G2 Leader, ThreatDown is consistently rated for ease of use, rapid deployment, and high-quality support. ThreatDown Solutions ThreatDown MDR (Managed Detection and Response) delivers 24/7/365 human-led threat monitoring, investigation, and remediation powered by Malwarebytes detection and AI-driven engines—closing the security resource gap and reducing risk from unknown threats. ThreatDown EDR (Endpoint Detection and Response) protects against ransomware, zero-day exploits, phishing, and human-operated attacks that bypass prevention layers, with the tools to detect, investigate, and contain threats. ThreatDown ITDR (Identity Threat Detection and Response) stops identity-based attacks by continuously monitoring credential, privilege, and access behavior across Active Directory, Microsoft Entra ID, and Okta. Native correlation with EDR delivers unified endpoint-to-identity visibility and response—closing the post-authentication gap that IAM and MFA leave open. For Partners Our multi-tenant ThreatDown OneView platform enables MSPs and IT admins to streamline operations with centralized management of customer endpoints, license subscriptions, reporting, and global policies. With products and services like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and the rest of our technologies in our portfolio, partners can offer the right product or service to each customer, tailored to their specific needs. Find out more about our partner program at https://www.threatdown.com/partner-program. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,042 **How Do G2 Users Rate ThreatDown?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 9.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind ThreatDown?** - **Seller:** [Malwarebytes](https://www.g2.com/sellers/malwarebytes) - **Company Website:** https://www.malwarebytes.com - **Year Founded:** 2008 - **HQ Location:** Santa Clara, CA - **Twitter:** @Malwarebytes (88,536 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/malwarebytes/ (592 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 48% Small-Business, 42% Mid-Market #### What Are ThreatDown's Pros and Cons? **Pros:** - Ease of Use (98 reviews) - Features (67 reviews) - Security (59 reviews) - Threat Detection (55 reviews) - Customer Support (53 reviews) **Cons:** - Poor Customer Support (23 reviews) - Lack of Clarity (22 reviews) - Missing Features (19 reviews) - False Positives (18 reviews) - Communication Issues (16 reviews) ### What Do G2 Reviewers Say About ThreatDown? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ThreatDown, enabling straightforward deployment and quick integration for clients. - Users appreciate the **easy onboarding and integration** of ThreatDown, making it seamless to implement and manage security. - Users appreciate the **effective security and reliable support** of ThreatDown, enhancing their overall experience and protection. - Users value the **effective threat detection** of ThreatDown, appreciating its seamless operation and strong security performance. - Users commend the **top-tier customer support** of ThreatDown, highlighting prompt and efficient issue resolution and accessibility. **Cons:** - Users express frustration over **poor customer support** , highlighting difficulties in communication and lack of proactive outreach. - Users experience **lack of clarity** with customization options and integration processes, making it difficult to navigate. - Users express frustration over the **lack of essential features** in ThreatDown, impacting overall usability and satisfaction. - Users often experience **false positives** , making it challenging to manage legitimate software access effectively. - Users experience **communication issues** with ThreatDown, including delayed support responses and unclear identification of devices. #### What Are Recent G2 Reviews of ThreatDown? **"[Protection for the things that matter the most!](https://www.g2.com/survey_responses/threatdown-review-3090996)"** **Rating:** 5.0/5.0 stars *— John K.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-3090996) --- **"[Effortless Endpoint Protection with Seamless Patching](https://www.g2.com/survey_responses/threatdown-review-11031188)"** **Rating:** 5.0/5.0 stars *— Tom F.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-11031188) --- #### What Are G2 Users Discussing About ThreatDown? - [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for) - [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team) - [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment - [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes - [Is Malwarebytes free for business use?](https://www.g2.com/discussions/is-malwarebytes-free-for-business-use) - 1 comment, 1 upvote ### 8. [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection. **Average Rating:** 4.6/5.0 **Total Reviews:** 930 **How Do G2 Users Rate ESET PROTECT?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.7/10 (Category avg: 9.0/10) - **Automated remediation:** 9.8/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind ESET PROTECT?** - **Seller:** [ESET](https://www.g2.com/sellers/eset) - **Company Website:** https://www.eset.com - **Year Founded:** 1992 - **HQ Location:** Bratislava, Slovak Republic - **Twitter:** @ESET (275,702 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/28967/ (1,983 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Mid-Market, 46% Small-Business #### What Are ESET PROTECT's Pros and Cons? **Pros:** - Ease of Use (95 reviews) - Protection (79 reviews) - Reliability (71 reviews) - Security (64 reviews) - Centralized Management (58 reviews) **Cons:** - Learning Curve (32 reviews) - Difficult Configuration (31 reviews) - Not User-Friendly (25 reviews) - Lack of Clarity (23 reviews) - Difficult Navigation (20 reviews) ### What Do G2 Reviewers Say About ESET PROTECT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ESET PROTECT, enjoying hassle-free setup and unobtrusive background operation. - Users praise the **robust ransomware protection** of ESET PROTECT, ensuring strong security across various endpoints. - Users commend the **reliable endpoint protection** of ESET PROTECT, effectively defending against ransomware and threats. - Users value the **robust security** of ESET PROTECT against various threats, ensuring comprehensive protection for all devices. - Users appreciate the **centralized management** of ESET PROTECT, enjoying real-time visibility and intuitive control over endpoints. **Cons:** - Users find the **initial setup and configuration** of ESET PROTECT complex, particularly for larger networks. - Users find the **difficult configuration** challenging, particularly during the initial setup for larger networks. - Users find ESET PROTECT **not user-friendly** due to its complicated menus and technical alerts that overwhelm non-IT users. - Users find the **lack of clarity** in ESET PROTECT's interface can complicate navigation and setup for newcomers. - Users find the **difficult navigation** frustrating, as essential settings require numerous clicks and lack organization. #### What Are Recent G2 Reviews of ESET PROTECT? **"[Clear, Centralized Console for Managing All Endpoints](https://www.g2.com/survey_responses/eset-protect-review-12826797)"** **Rating:** 4.5/5.0 stars *— Dmitry D.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-12826797) --- **"[Easy-to-Use, Silent Protection with Strong Reporting and Customization](https://www.g2.com/survey_responses/eset-protect-review-12762129)"** **Rating:** 4.5/5.0 stars *— Rodeny M.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-12762129) --- #### What Are G2 Users Discussing About ESET PROTECT? - [What is ESET PROTECT Platform used for?](https://www.g2.com/discussions/what-is-eset-protect-platform-used-for) - [What is ESET PROTECT Advanced used for?](https://www.g2.com/discussions/what-is-eset-protect-advanced-used-for) - [How does ESET encryption work?](https://www.g2.com/discussions/eset-secure-authentication-how-does-eset-encryption-work) - [Is ESET better than Sophos?](https://www.g2.com/discussions/is-eset-better-than-sophos) - [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) - 1 comment ### 9. [Red Canary](https://www.g2.com/products/red-canary/reviews) Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud. **Average Rating:** 4.7/5.0 **Total Reviews:** 131 **How Do G2 Users Rate Red Canary?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10) - **Automated remediation:** 8.8/10 (Category avg: 8.6/10) - **Automated investigation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Red Canary?** - **Seller:** [Red Canary](https://www.g2.com/sellers/red-canary) - **Company Website:** https://redcanary.com - **Year Founded:** 2013 - **HQ Location:** Denver, Colorado - **Twitter:** @redcanary (30,038 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3621373 (359 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Security Engineer - **Top Industries:** Financial Services, Manufacturing - **Company Size:** 56% Enterprise, 40% Mid-Market #### What Are Red Canary's Pros and Cons? **Pros:** - Customer Support (40 reviews) - Threat Detection (26 reviews) - Reliability (20 reviews) - Alert Management (16 reviews) - Features (15 reviews) **Cons:** - Inefficient Alert System (13 reviews) - Communication Issues (7 reviews) - Expensive (6 reviews) - Difficult Navigation (4 reviews) - Integration Issues (4 reviews) ### What Do G2 Reviewers Say About Red Canary? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **unparalleled customer support** , which is instrumental in their security success and ease of use. - Users commend Red Canary for its **expert threat detection** and invaluable support that enhances overall security posture. - Users value the **24/7 reliability** of Red Canary, providing expert monitoring that enhances overall cybersecurity effectiveness. - Users value the **relevant alerts** from Red Canary, enhancing focus by filtering out false alarms effectively. - Users appreciate the **extensive features** of Red Canary, enhancing focus on critical administration activities and cloud security. **Cons:** - Users face an **inefficient alert system** with Red Canary, leading to critical issues in threat acknowledgment and response. - Users report **communication issues** with Red Canary, citing inconsistent support and lack of timely information on access problems. - Users often note the **expensive pricing** of Red Canary, especially with the new ala carte model. - Users find **difficult navigation** in Red Canary's interface, particularly on the mobile app and during complex integrations. - Users highlight **integration issues** with Red Canary, noting a reliance on Crowdstrike and a lack of robust connections. #### What Are Recent G2 Reviews of Red Canary? **"[Brilliant Threat Detection and SOC Monitoring with Strong Remediation Guidance](https://www.g2.com/survey_responses/red-canary-review-12819351)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/red-canary-review-12819351) --- **"[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)"** **Rating:** 4.5/5.0 stars *— Rinalon E.* [Read full review](https://www.g2.com/survey_responses/red-canary-review-12795206) --- #### What Are G2 Users Discussing About Red Canary? - [What is EDR and MDR?](https://www.g2.com/discussions/what-is-edr-and-mdr) - [What is a canary in cyber security?](https://www.g2.com/discussions/what-is-a-canary-in-cyber-security) - [How does Red Canary work?](https://www.g2.com/discussions/how-does-red-canary-work) - 1 comment ### 10. [Cynet](https://www.g2.com/products/cynet/reviews) Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency. **Average Rating:** 4.7/5.0 **Total Reviews:** 209 **How Do G2 Users Rate Cynet?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10) - **Automated remediation:** 9.4/10 (Category avg: 8.6/10) - **Automated investigation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Cynet?** - **Seller:** [Cynet](https://www.g2.com/sellers/cynet) - **Company Website:** https://www.cynet.com/ - **Year Founded:** 2014 - **HQ Location:** Boston, MA - **LinkedIn® Page:** https://www.linkedin.com/company/cynet-security/ (332 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** SOC Analyst, Technical Engineer - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 59% Mid-Market, 29% Small-Business #### What Are Cynet's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Features (36 reviews) - Threat Detection (34 reviews) - Customer Support (32 reviews) - Security (31 reviews) **Cons:** - Limited Customization (11 reviews) - Feature Limitations (10 reviews) - Lack of Customization (10 reviews) - Limited Features (10 reviews) - Missing Features (10 reviews) ### What Do G2 Reviewers Say About Cynet? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Cynet, appreciating its straightforward interface and comprehensive features. - Users value the **unified platform** of Cynet, effortlessly combining EPP, EDR, and MDR for streamlined security management. - Users value Cynet's **flawless threat detection** and its ability to operate discreetly while maintaining excellent communication. - Users commend Cynet for its **exceptional customer support** , ensuring smooth deployment and reliable assistance around the clock. - Users value Cynet for its **flawless threat monitoring and detection** , enhancing overall security with minimal disruptions. **Cons:** - Users find **limited customization** options in reports and integrations, impacting their ability to tailor the product effectively. - Users note that **feature limitations** restrict customization and integration options, impacting their overall experience with Cynet. - Users express concerns over the **lack of customization** in reports and dashboard options, limiting usability for specific needs. - Users note the **limited features** in Cynet, especially regarding integrations and customization options for reporting. - Users note a **lack of essential features** like Web Filtering and Firewall functionality in Cynet's offering. #### What Are Recent G2 Reviews of Cynet? **"[Cynet Delivers Fast, All-in-One Security With Streamlined Deployment and Strong Visibility](https://www.g2.com/survey_responses/cynet-review-12877349)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/cynet-review-12877349) --- **"[Effective Protection with Usability Issues](https://www.g2.com/survey_responses/cynet-review-11387686)"** **Rating:** 4.0/5.0 stars *— Andrea B.* [Read full review](https://www.g2.com/survey_responses/cynet-review-11387686) --- #### What Are G2 Users Discussing About Cynet? - [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for) - [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment - [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment - [Is cynet 360 good?](https://www.g2.com/discussions/is-cynet-360-good) - 3 comments - [How much does cynet cost?](https://www.g2.com/discussions/how-much-does-cynet-cost) - 1 comment ### 11. [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization's digital identities safe, even as attackers develop sneakier tactics. **Average Rating:** 4.8/5.0 **Total Reviews:** 107 **How Do G2 Users Rate Huntress Managed ITDR?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10) - **Automated remediation:** 9.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Huntress Managed ITDR?** - **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs) - **Company Website:** https://huntress.com - **Year Founded:** 2015 - **HQ Location:** Ellicott City, US - **Twitter:** @HuntressLabs (40,338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 76% Small-Business, 19% Mid-Market #### What Are Huntress Managed ITDR's Pros and Cons? **Pros:** - Continuous Monitoring (17 reviews) - Easy Integrations (11 reviews) - Reliability (10 reviews) - Threat Detection (9 reviews) - Customer Support (8 reviews) **Cons:** - Inadequate Detection (3 reviews) - Limited Control (3 reviews) - Expensive (2 reviews) - False Positives (2 reviews) - Inefficient Alert System (2 reviews) ### What Do G2 Reviewers Say About Huntress Managed ITDR? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **continuous monitoring** of Huntress Managed ITDR, swiftly detecting threats and ensuring security without extra effort. - Users appreciate the **easy integrations** with platforms like MS EntraID and 1Password, enhancing efficiency and security. - Users commend the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick threat detection for their clients. - Users praise Huntress Managed ITDR for its **clear visibility and actionable threat alerts** , enhancing security without added overhead. - Users commend the **rapid and responsive customer support** of Huntress Managed ITDR, making their experience efficient and effective. **Cons:** - Users report **inadequate detection** of login attempts, causing delays in responding to potential threats and alerts. - Users desire **greater control** over the management console for more specific customization and granularity in configurations. - Users find the **cost prohibitive** , as pricing per user can be quite high for some budgets. - Users experience **false positives** with Huntress Managed ITDR, especially related to VPN usage or incorrect location detection. - Users find the **inefficient alert system** cumbersome, leading to delayed responses and increased investigation time on incidents. #### What Are Recent G2 Reviews of Huntress Managed ITDR? **"[Top-Tier Threat Detection and Easy Setup](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336)"** **Rating:** 5.0/5.0 stars *— Nick A.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336) --- **"[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)"** **Rating:** 5.0/5.0 stars *— Lisa V.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856) --- ### 12. [Secureworks Taegis MDR](https://www.g2.com/products/secureworks-taegis-mdr/reviews) Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat. **Average Rating:** 4.6/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Secureworks Taegis MDR?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10) - **Automated remediation:** 8.0/10 (Category avg: 8.6/10) - **Automated investigation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Secureworks Taegis MDR?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) - **Ownership:** LSE:SOPH **Who Uses This Product?** - **Top Industries:** Financial Services, Computer & Network Security - **Company Size:** 52% Mid-Market, 38% Enterprise #### What Are Secureworks Taegis MDR's Pros and Cons? **Pros:** - Immediate Response (2 reviews) - 24/7 Availability (1 reviews) - Customer Support (1 reviews) - Dashboard Usability (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Difficult Navigation (1 reviews) - Implementation Challenges (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Secureworks Taegis MDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **immediate response** capability of Secureworks Taegis MDR, enhancing incident resolution and support efficiency. - Users value the **24/7 monitoring** of Secureworks Taegis MDR, ensuring real-time alerts and rapid incident resolution. - Users find the **exceptional customer support** from Secureworks invaluable, significantly enhancing their business security and agility. - Users find the **dashboard usability** of Secureworks Taegis MDR exceptional, enhancing efficiency for non-technical staff. - Users value the **easy integrations** with other vendors, enhancing security and operational agility for their businesses. **Cons:** - Users find **difficult navigation** challenging, particularly when dealing with complex features and initial setup processes. - Users note that **implementation challenges** arise with new integrations, potentially delaying the use of less mainstream tools. - Users find **integration issues** with third-party tools problematic, complicating the overall setup and experience with Taegis MDR. - Users find the **learning curve steep** , particularly when navigating advanced features and configuring initial setups effectively. - Users feel that the **limited features** of Secureworks Taegis MDR may hinder some integrations while maintaining reliable performance. #### What Are Recent G2 Reviews of Secureworks Taegis MDR? **"[Comprehensive, Scalable MDR with Strong Threat Intelligence Backing](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013)"** **Rating:** 4.0/5.0 stars *— Akshat G.* [Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013) --- **"[Advanced Threat Detection with Expert 24/7 Support](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410)"** **Rating:** 5.0/5.0 stars *— Khushwant V.* [Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410) --- #### What Are G2 Users Discussing About Secureworks Taegis MDR? - [What is Secureworks Taegis ManagedXDR used for?](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) - 1 comment ### 13. [Deepwatch](https://www.g2.com/products/deepwatch/reviews) Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020 **Average Rating:** 4.5/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Deepwatch?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Deepwatch?** - **Seller:** [Deepwatch](https://www.g2.com/sellers/deepwatch) - **Company Website:** https://www.deepwatch.com/ - **Year Founded:** 2019 - **HQ Location:** Palo Alto, California, United States - **Twitter:** @deepwatch_sec (907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deepwatchsec (226 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 45% Enterprise #### What Are Deepwatch's Pros and Cons? **Pros:** - Response Time (4 reviews) - Continuous Monitoring (3 reviews) - Implementation Ease (3 reviews) - Reliability (3 reviews) - Staff Expertise (3 reviews) **Cons:** - Communication Issues (3 reviews) - Limited Integration (3 reviews) - Slow Performance (2 reviews) - Deployment Issues (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Deepwatch? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **fast response time** of Deepwatch, enhancing their overall experience and satisfaction. - Users value the **continuous monitoring** of Deepwatch, enhancing security operations and improving threat detection effectively. - Users praise the **implementation ease** of Deepwatch, noting a smooth transition and user-friendly tools. - Users value the **reliability** of Deepwatch, praising its consistent service and effective threat management strategies. - Users value the **expertise of Deepwatch's skilled team** , enhancing security monitoring and response capabilities effectively. **Cons:** - Users report **communication issues** with Deepwatch, noting delays in customer support and quieter channels for collaboration. - Users find the **limited integration** options of Deepwatch to hinder performance and complicate service maintenance. - Users note that **slow performance** in Deepwatch affects search speed and overall user experience, especially with large data sets. - Users face **deployment issues** , experiencing challenges with onboarding, tuning, and maintaining complex environments efficiently. - Users find **difficult navigation** in Deepwatch, preferring more intuitive systems like Jira for escalations. #### What Are Recent G2 Reviews of Deepwatch? **"[Dependable, Responsive Support That’s Easy to Work With](https://www.g2.com/survey_responses/deepwatch-review-12998883)"** **Rating:** 5.0/5.0 stars *— Rachel S.* [Read full review](https://www.g2.com/survey_responses/deepwatch-review-12998883) --- **"[Amazing Security Operations with Expert Guidance and Continuous Monitoring by Deepwatch.](https://www.g2.com/survey_responses/deepwatch-review-12394279)"** **Rating:** 4.0/5.0 stars *— Bhavik T.* [Read full review](https://www.g2.com/survey_responses/deepwatch-review-12394279) --- ### 14. [CyberMaxx](https://www.g2.com/products/cybermaxx/reviews) CyberMaxx is a modern MDR leader, combining advanced AI threat detection with seasoned human expertise to deliver faster, smarter, and more holistic response. Our solution helps organizations enhance their cybersecurity posture through proactive threat detection and rapid incident response. With a focus on delivering comprehensive security services, CyberMaxx is tailored to meet the needs of businesses seeking to safeguard their digital assets against an ever-evolving landscape of cyber threats. The target audience for CyberMaxx includes mid-sized businesses that require robust security measures but may lack the internal resources or expertise to effectively manage cybersecurity threats. Organizations in various regulated sectors, including finance, healthcare, and municipalities, can benefit from CyberMaxx's offerings, which are designed to provide peace of mind through continuous monitoring and expert intervention. The service is particularly valuable for companies that prioritize security but want to avoid the complexities of managing multiple vendors or investing in additional technologies. One of the standout features of CyberMaxx is its “Big R Response,” which ensures 24/7/365 threat detection backed by a team of seasoned experts. The Threat Response Team operates within the Security Operations Center (SOC) to investigate potential threats immediately, assessing the full scope of any compromise and working diligently with clients until remediation is achieved. This level of responsiveness is crucial for minimizing the impact of security incidents and ensuring business continuity. CyberMaxx also distinguishes itself through its tech-enabled approach, which integrates existing best-in-class technologies without requiring clients to commit to specific vendors or make additional investments. This flexibility allows organizations to leverage their current infrastructure while benefiting from CyberMaxx’s expertise. Furthermore, the dedicated account resources provided by CyberMaxx act as an extension of the client’s team, delivering the equivalent of 3-5 full-time technical experts. This ensures that clients receive personalized support and guidance tailored to their unique security needs. In addition to its core MDR services, CyberMaxx offers a suite of Offensive Services, including Penetration Testing, Risk & Compliance Assessments, and Security Awareness Training. These services are designed to strengthen defenses against evolving threats, reinforcing the belief that proactive offense is essential for effective defense. With over 24 years of experience and a client base of more than 800 global customers, CyberMaxx brings unmatched security expertise and a commitment to partnership, making it a valuable ally in the fight against cyber threats. **Average Rating:** 4.8/5.0 **Total Reviews:** 32 **How Do G2 Users Rate CyberMaxx?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.7/10 (Category avg: 9.0/10) - **Automated remediation:** 9.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind CyberMaxx?** - **Seller:** [CyberMaxx](https://www.g2.com/sellers/cybermaxx) - **Company Website:** https://cybermaxx.com/ - **Year Founded:** 2003 - **HQ Location:** New York City, NY - **LinkedIn® Page:** https://linkedin.com/company/cybermaxx/ (218 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 47% Enterprise, 31% Mid-Market #### What Are CyberMaxx's Pros and Cons? **Pros:** - SOC Services (4 reviews) - Alert Management (2 reviews) - Continuous Monitoring (2 reviews) - Customer Support (2 reviews) - Immediate Response (2 reviews) **Cons:** - Communication Issues (2 reviews) - Inefficient Alert System (2 reviews) ### What Do G2 Reviewers Say About CyberMaxx? *AI-generated summary from verified user reviews* **Pros:** - Users praise CyberMaxx for their **exceptional SOC services** , highlighting proactive detection and outstanding communication as major benefits. - Users value the **clear and timely alert management** of CyberMaxx, enhancing communication and security awareness significantly. - Users value CyberMaxx for its **continuous monitoring** , ensuring immediate support and effective incident handling around the clock. - Users value the **clear and regular communication** from CyberMaxx, greatly enhancing their collaboration and support experience. - Users value the **immediate response** of CyberMaxx, ensuring timely action and seamless monitoring of their environment. **Cons:** - Users report **communication issues** with CyberMaxx, noting inconsistent alerts and frustrating ticket submission problems. - Users find the **inefficient alert system** frustrating, noting poor communication and redundancy in notifications impacting their experience. #### What Are Recent G2 Reviews of CyberMaxx? **"[Personalized Security with Effortless Setup](https://www.g2.com/survey_responses/cybermaxx-review-12551173)"** **Rating:** 5.0/5.0 stars *— John B.* [Read full review](https://www.g2.com/survey_responses/cybermaxx-review-12551173) --- **"[Highly Skilled Team and a Great Experience with Cybermaxx](https://www.g2.com/survey_responses/cybermaxx-review-12269915)"** **Rating:** 4.5/5.0 stars *— Joe H.* [Read full review](https://www.g2.com/survey_responses/cybermaxx-review-12269915) --- #### What Are G2 Users Discussing About CyberMaxx? - [What is CyberMaxx Managed Security Service used for?](https://www.g2.com/discussions/what-is-cybermaxx-managed-security-service-used-for) - 1 comment ### 15. [Expel](https://www.g2.com/products/expel/reviews) Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks. **Average Rating:** 4.6/5.0 **Total Reviews:** 74 **How Do G2 Users Rate Expel?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Expel?** - **Seller:** [Expel](https://www.g2.com/sellers/expel) - **Company Website:** https://www.expel.com - **Year Founded:** 2016 - **HQ Location:** Herndon, Virginia - **Twitter:** @ExpelSecurity (12,791 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/expel/ (476 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Financial Services - **Company Size:** 51% Enterprise, 34% Mid-Market #### What Are Expel's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Easy Integrations (5 reviews) - Security (5 reviews) - Threat Detection (5 reviews) - Customer Support (4 reviews) **Cons:** - Limited Customization (4 reviews) - Communication Issues (3 reviews) - Inefficient Alert System (3 reviews) - Limited Integration (3 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Expel? *AI-generated summary from verified user reviews* **Pros:** - Users find **Expel's ease of use** exceptional, with effortless navigation and prompt, supportive customer service enhancing their experience. - Users appreciate the **easy integrations** of Expel, facilitating seamless connections within their security ecosystem. - Users value the **quick detection and response** to security threats, enhancing confidence in ongoing protection and management. - Users value the **quick detection and response** of Expel, enhancing their security and efficiency in monitoring threats. - Users value Expel's **responsive and knowledgeable customer support** , enhancing their security operations experience significantly. **Cons:** - Users notice a **limited customization** in Expel's alerting and reporting, creating challenges in specific use cases and workflows. - Users express concerns about **communication issues** , particularly regarding response times and clarity during incident escalations. - Users find the **inefficient alert system** limits customization, making it difficult to prioritize and manage alerts effectively. - Users find the **limited integration** with certain tools hinders seamless workflows and requires returning to native consoles. - Users find Expel to be **expensive** due to additional time spent tweaking reports for specific needs. #### What Are Recent G2 Reviews of Expel? **"[High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours](https://www.g2.com/survey_responses/expel-review-12318827)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/expel-review-12318827) --- **"[Clear Details, Smart Alert Prioritisation, and Proactive Remediation](https://www.g2.com/survey_responses/expel-review-12564386)"** **Rating:** 5.0/5.0 stars *— Subhajji S.* [Read full review](https://www.g2.com/survey_responses/expel-review-12564386) --- #### What Are G2 Users Discussing About Expel? - [What is Expel used for?](https://www.g2.com/discussions/what-is-expel-used-for) ### 16. [Pondurance](https://www.g2.com/products/pondurance/reviews) Pondurance is the only provider of risk-based MDR services specifically engineered to eliminate breach risks. As a full-service provider of DFIR, MDR, and cybersecurity advisory and compliance services, Pondurance protects midmarket organizations from data breach risks before, during, and after its occurrence. Organizations entrusted with consumer protected health information (PHI) and personally identifiable information (PII) rely on Pondurance to provide a unified platform and trusted U.S.-based SOC service. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Pondurance?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 8.7/10 (Category avg: 8.6/10) - **Automated investigation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Pondurance?** - **Seller:** [Pondurance](https://www.g2.com/sellers/pondurance) - **Company Website:** https://www.pondurance.com - **Year Founded:** 2008 - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/pondurance-llc (109 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 71% Mid-Market, 21% Enterprise #### What Are Pondurance's Pros and Cons? **Pros:** - Response Time (3 reviews) - Cybersecurity (2 reviews) - Continuous Monitoring (1 reviews) - Customer Support (1 reviews) - Real-time Monitoring (1 reviews) **Cons:** - Deployment Issues (1 reviews) ### What Do G2 Reviewers Say About Pondurance? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **prompt response times** of Pondurance, appreciating their timely follow-ups and thorough support in cybersecurity. - Users highlight Pondurance's **proactive cybersecurity services** and excellent support as key strengths, ensuring security effectiveness. - Users value the **continuous monitoring** provided by Pondurance, highlighting its thoroughness and high-quality support from the team. - Users value Pondurance for its **proactive customer support** , enhancing security and addressing issues promptly through regular reviews. - Users value the **real-time monitoring** capabilities of Pondurance, appreciating timely responses to emerging issues. **Cons:** - Users notice occasional **deployment issues** , but they are infrequent and typically minor, impacting the experience slightly. #### What Are Recent G2 Reviews of Pondurance? **"[Pondurance has been an invaluable partner in enhancing our university’s cybersecurity posture](https://www.g2.com/survey_responses/pondurance-review-11300698)"** **Rating:** 5.0/5.0 stars *— Maria Isaura L.* [Read full review](https://www.g2.com/survey_responses/pondurance-review-11300698) --- **"[Top-Notch 24/7 SOC Services with Excellent Communication](https://www.g2.com/survey_responses/pondurance-review-13032951)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/pondurance-review-13032951) --- ### 17. [DefenseStorm](https://www.g2.com/products/defensestorm/reviews) DefenseStorm is a comprehensive cybersecurity platform specifically designed for financial institutions, focusing on cyber risk assessment, governance, security, and fraud prevention. This integrated solution addresses the unique challenges that banks and other financial entities face in maintaining cyber risk readiness amidst a complex landscape of regulations and technological demands. The platform is tailored to meet the stringent requirements of the banking sector, making it a vital resource for organizations seeking to enhance their cybersecurity posture. DefenseStorm's intelligent data engine, known as GRID ACTIVE, plays a crucial role in this process by providing real-time access to critical threat data. This capability allows financial institutions to analyze and respond to potential threats swiftly, ensuring they remain vigilant against evolving cyber risks. Targeted at banks and financial service providers, DefenseStorm offers a range of use cases that are essential for maintaining compliance and safeguarding sensitive data. The platform not only helps institutions assess their current cyber risk levels but also provides governance tools that facilitate adherence to regulatory requirements. By integrating security measures with fraud detection capabilities, DefenseStorm enables organizations to create a robust defense against both internal and external threats. One of the standout features of DefenseStorm is its Cyber Threat Surveillance Operations (CTS Ops) team, which provides round-the-clock support. This managed service ensures that financial institutions have access to expert resources at all times, allowing them to leverage specialized knowledge and experience in combating cyber threats. The continuous monitoring and proactive threat management offered by the CTS Ops team enhance the overall security framework of the institution, providing peace of mind to stakeholders. Overall, DefenseStorm's unique focus on the banking sector, combined with its advanced data analytics and dedicated support services, positions it as a critical tool for financial institutions aiming to navigate the complexities of cybersecurity. By equipping organizations with the necessary tools and expertise, DefenseStorm helps them not only to meet regulatory obligations but also to foster a culture of security that is essential in today's digital landscape. **Average Rating:** 4.8/5.0 **Total Reviews:** 30 **How Do G2 Users Rate DefenseStorm?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.2/10 (Category avg: 9.0/10) - **Automated remediation:** 7.7/10 (Category avg: 8.6/10) - **Automated investigation:** 7.9/10 (Category avg: 8.8/10) **Who Is the Company Behind DefenseStorm?** - **Seller:** [DEFENSESTORM](https://www.g2.com/sellers/defensestorm) - **Company Website:** https://www.defensestorm.com - **Year Founded:** 2014 - **HQ Location:** Alpharetta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/defensestorm/ (89 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Banking, Financial Services - **Company Size:** 80% Mid-Market, 20% Small-Business #### What Are DefenseStorm's Pros and Cons? **Pros:** - Customer Support (19 reviews) - Team Quality (12 reviews) - Ease of Use (10 reviews) - Staff Expertise (8 reviews) - Alert Notifications (5 reviews) **Cons:** - Difficult Navigation (3 reviews) - Training Required (3 reviews) - Asset Management (2 reviews) - Difficult Organization (2 reviews) - Inadequate Reporting (2 reviews) ### What Do G2 Reviewers Say About DefenseStorm? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** of DefenseStorm, appreciating their responsiveness and tailored solutions. - Users praise the **expert and friendly support team** of DefenseStorm, which greatly enhances their cybersecurity experience. - Users appreciate the **ease of use** of DefenseStorm, highlighting smooth onboarding and flexible, intuitive solutions. - Users commend the **expertise and support** of DefenseStorm staff, noting their responsiveness and dedication to customer needs. - Users value the **24/7 alert notifications** from DefenseStorm, ensuring proactive issue detection and peace of mind. **Cons:** - Users find **difficult navigation** within DefenseStorm's platform, hindering effective integration and overall user experience. - Users note a need for improved **training materials** and videos to enhance their overall experience with DefenseStorm. - Users find the **manual asset management** cumbersome, impacting the usability of DefenseStorm's asset discovery features. - Users find **difficult organization** in DefenseStorm's executive reporting, complicating summary interpretation for non-IT stakeholders. - Users find the **reporting inadequate** , as it's challenging to create clear executive summaries for non-technical stakeholders. #### What Are Recent G2 Reviews of DefenseStorm? **"[Exceptional, Responsive Support for Setup and Monitoring](https://www.g2.com/survey_responses/defensestorm-review-12909124)"** **Rating:** 4.5/5.0 stars *— Jonathan B.* [Read full review](https://www.g2.com/survey_responses/defensestorm-review-12909124) --- **"[Essential for Monitoring and Compliance](https://www.g2.com/survey_responses/defensestorm-review-10828894)"** **Rating:** 5.0/5.0 stars *— Derrick M.* [Read full review](https://www.g2.com/survey_responses/defensestorm-review-10828894) --- ### 18. [Field Effect MDR](https://www.g2.com/products/field-effect-mdr/reviews) Field Effect delivers intelligence-grade managed detection and response for the AI era. Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more. With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have. **Average Rating:** 4.8/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Field Effect MDR?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 7.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Field Effect MDR?** - **Seller:** [Field Effect](https://www.g2.com/sellers/field-effect) - **Company Website:** https://fieldeffect.com/ - **Year Founded:** 2016 - **HQ Location:** Ottawa - **Twitter:** @fieldeffectsoft (1,304 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/field-effect-software (151 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 52% Small-Business, 27% Mid-Market #### What Are Field Effect MDR's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Customer Support (8 reviews) - Alert Notifications (6 reviews) - Setup Ease (6 reviews) - Threat Detection (6 reviews) **Cons:** - Alert Issues (5 reviews) - Inefficient Alert System (3 reviews) - Learning Curve (3 reviews) - Communication Issues (2 reviews) - Integration Issues (2 reviews) ### What Do G2 Reviewers Say About Field Effect MDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Field Effect MDR, appreciating its simple setup and intuitive interface for all team members. - Users praise the **helpful customer support** of Field Effect MDR, ensuring quick responses and valuable assistance. - Users value the **alert notifications** from Field Effect MDR, enabling timely detection and management of vulnerabilities effectively. - Users highlight the **easy setup** of Field Effect MDR, making deployment seamless and quick for their teams. - Users value the **24/7 threat detection** of Field Effect MDR, ensuring immediate response and protection against cyber threats. **Cons:** - Users face challenges with **alert issues** , often requiring additional support and clarity on alerts from Field Effect MDR. - Users find the **inefficient alert system** overwhelming, requiring frequent support for clearer information and managing alerts. - Users find the **learning curve steep** in Field Effect MDR, requiring time for effective onboarding and adjustments. - Users experience **communication issues** due to overly technical explanations requiring simplification for clients, impacting clarity. - Users face **integration issues** that complicate report generation and lead to unnecessary account shutdowns. #### What Are Recent G2 Reviews of Field Effect MDR? **"[Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172)"** **Rating:** 5.0/5.0 stars *— Lawrence S.* [Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172) --- **"[Exceptional Security and Usability with Field Effect MDR](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101)"** **Rating:** 5.0/5.0 stars *— Melissa C.* [Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101) --- #### What Are G2 Users Discussing About Field Effect MDR? - [What is Covalence used for?](https://www.g2.com/discussions/what-is-covalence-used-for) - 1 comment ### 19. [Heimdal](https://www.g2.com/products/heimdal/reviews) Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership. **Average Rating:** 4.4/5.0 **Total Reviews:** 71 **How Do G2 Users Rate Heimdal?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10) - **Automated remediation:** 10.0/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Heimdal?** - **Seller:** [Heimdal®](https://www.g2.com/sellers/heimdal) - **Company Website:** https://heimdalsecurity.com/ - **Year Founded:** 2014 - **HQ Location:** Copenhagen, Denmark - **Twitter:** @HeimdalSecurity (5,086 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/heimdal-security/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Construction - **Company Size:** 61% Mid-Market, 25% Small-Business #### What Are Heimdal's Pros and Cons? **Pros:** - Easy Setup (2 reviews) - File Transfer (2 reviews) - Issue Resolution (2 reviews) - Patch Management (2 reviews) - Product Quality (2 reviews) **Cons:** - Complex Interface (2 reviews) - Not User-Friendly (2 reviews) - Poor Customer Support (2 reviews) - Poor Interface Design (2 reviews) - Restart Issues (2 reviews) ### What Do G2 Reviewers Say About Heimdal? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **easy setup** of Heimdal, appreciating its straightforward installation and quick integration with their systems. - Users find that **file transfer** with Heimdal is seamless and reliable, enhancing overall productivity and ease of use. - Users commend Heimdal for its **exceptional issue resolution support** , providing quick and professional solutions exceeding expectations. - Users value the **reliable patch management** of Heimdal, delivering consistent performance without issues during monthly updates. - Users value the **reliable security solutions** of Heimdal, complemented by excellent support and user-friendly interface. **Cons:** - Users find the **complex interface** of Heimdal difficult to navigate, complicating simple tasks like accessing settings and downloads. - Users find Heimdal's interface **not user-friendly** , struggling with navigation and accessibility of essential functions. - Users express concerns about **poor customer support** during initial setup, impacting their experience and deployment process. - Users find the **poor interface design** of Heimdal difficult to navigate, complicating essential tasks and access. - Users experience **restart issues** with Heimdal, feeling unprotected after scans until the software is rebooted. #### What Are Recent G2 Reviews of Heimdal? **"[Automated patching makes life easier, but remote desktop needs work](https://www.g2.com/survey_responses/heimdal-review-12879665)"** **Rating:** 5.0/5.0 stars *— Kris B.* [Read full review](https://www.g2.com/survey_responses/heimdal-review-12879665) --- **"[Reliable, Evolving Security Platform with Excellent Support](https://www.g2.com/survey_responses/heimdal-review-12446520)"** **Rating:** 4.5/5.0 stars *— Mahdi H.* [Read full review](https://www.g2.com/survey_responses/heimdal-review-12446520) --- ### 20. [LevelBlue MDR / MXDR](https://www.g2.com/products/levelblue-mdr-mxdr/reviews) LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co. **Average Rating:** 4.5/5.0 **Total Reviews:** 247 **How Do G2 Users Rate LevelBlue MDR / MXDR?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind LevelBlue MDR / MXDR?** - **Seller:** [LevelBlue](https://www.g2.com/sellers/levelblue-49a2e3c1-ca90-4308-b899-08973f657bae) - **HQ Location:** Dallas, Texas, United States - **LinkedIn® Page:** https://www.linkedin.com/company/levelbluecyber/ (782 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Mid-Market, 36% Enterprise #### What Are LevelBlue MDR / MXDR's Pros and Cons? **Pros:** - Dashboard Usability (1 reviews) - Deployment Ease (1 reviews) - Easy Installation (1 reviews) - SOC Services (1 reviews) - Visibility (1 reviews) **Cons:** - Difficult Navigation (1 reviews) - Inefficient Alert System (1 reviews) - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About LevelBlue MDR / MXDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **informative and easy-to-navigate dashboard** of LevelBlue MDR/MXDR for its simplicity and efficiency. - Users appreciate the **deployment ease** of LevelBlue MDR / MXDR, finding setup and navigation straightforward and intuitive. - Users value the **easy installation** of LevelBlue MDR / MXDR, enhancing their overall deployment experience. - Users value the **compliance support** of LevelBlue MDR / MXDR, facilitating certifications like SOC2 and HITRUST. - Users value the **full visibility** provided by LevelBlue MDR/MXDR, offering complete tracking of incidents for better insights. **Cons:** - Users find the **difficult navigation** of the vulnerability list frustrating, complicating their report access and understanding. - Users find the **inefficient alert system** can disrupt the experience, requiring improvements for better responsiveness. - Users find the **reporting to be poor** , struggling with limited access and challenging navigation of the vulnerability list. #### What Are Recent G2 Reviews of LevelBlue MDR / MXDR? **"[Provided my company with more visilibility and peace of mind because it 24/7 SOC team](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839)"** **Rating:** 5.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839) --- **"[Alert Logic Cybersecurity Monitoring In-Depth](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782)"** **Rating:** 5.0/5.0 stars *— Juan M.* [Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782) --- #### What Are G2 Users Discussing About LevelBlue MDR / MXDR? - [What is Alert Logic MDR used for?](https://www.g2.com/discussions/what-is-alert-logic-mdr-used-for) - [What is AT&T Managed Threat Detection and Response Service used for?](https://www.g2.com/discussions/what-is-at-t-managed-threat-detection-and-response-service-used-for) - [What is Alert Logic?](https://www.g2.com/discussions/what-is-alert-logic) ### 21. [Guardz](https://www.g2.com/products/guardz/reviews) Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Guardz?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.9/10 (Category avg: 9.0/10) - **Automated remediation:** 8.8/10 (Category avg: 8.6/10) - **Automated investigation:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Guardz?** - **Seller:** [Guardz](https://www.g2.com/sellers/guardz) - **Company Website:** https://guardz.com/ - **Year Founded:** 2022 - **HQ Location:** Tel Aviv, IL - **Twitter:** @GuardzCyber (114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/guardz/ (161 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 74% Small-Business, 21% Mid-Market #### What Are Guardz's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - Security (49 reviews) - Features (37 reviews) - Easy Setup (28 reviews) - Threat Detection (28 reviews) **Cons:** - Limited Features (13 reviews) - Integration Issues (8 reviews) - Lack of Features (8 reviews) - Limited Customization (8 reviews) - Insufficient Information (7 reviews) ### What Do G2 Reviewers Say About Guardz? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Guardz, enjoying an organized dashboard and simple navigation. - Users value the **robust security features** of Guardz, ensuring comprehensive protection for their devices and emails. - Users value the **all-in-one features** of Guardz, enhancing efficiency with built-in protection and training capabilities. - Users appreciate the **easy setup** of Guardz, enabling quick deployment across multiple endpoints within an hour. - Users value the **comprehensive threat detection** capabilities of Guardz, effectively addressing various cybersecurity challenges. **Cons:** - Users note **limited features** in Guardz, restricting simultaneous actions and lacking essential automation tools for better efficiency. - Users face **integration issues** with Guardz, struggling with bulk notifications and limited API support for smoother operations. - Users note a significant **lack of features** , limiting Guardz's effectiveness, especially regarding endpoint support and AV integration. - Users find **limited customization** options in Guardz, which may not meet enterprise-level or complex environment needs. - Users desire **greater transparency** in Guardz's safety methods, wanting clearer information about detected threats. #### What Are Recent G2 Reviews of Guardz? **"[Guardz: Unified, Proactive Security with Easy Microsoft 365 Integration](https://www.g2.com/survey_responses/guardz-review-13054191)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/guardz-review-13054191) --- **"[Centralized Dashboard and Seamless Ticketing That Speeds Incident Resolution](https://www.g2.com/survey_responses/guardz-review-12928731)"** **Rating:** 4.5/5.0 stars *— Gay R.* [Read full review](https://www.g2.com/survey_responses/guardz-review-12928731) --- ### 22. [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming. **Average Rating:** 4.7/5.0 **Total Reviews:** 257 **How Do G2 Users Rate Blackpoint Cyber?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 9.0/10 (Category avg: 8.6/10) - **Automated investigation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Blackpoint Cyber?** - **Seller:** [Blackpoint Cyber](https://www.g2.com/sellers/blackpoint-cyber) - **Year Founded:** 2014 - **HQ Location:** Denver, Colorado, United States - **Twitter:** @blackpointus (1,531 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9381059/ (200 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 82% Small-Business, 17% Mid-Market #### What Are Blackpoint Cyber's Pros and Cons? **Pros:** - Customer Support (18 reviews) - Threat Detection (17 reviews) - Deployment Ease (14 reviews) - Setup Ease (13 reviews) - Continuous Monitoring (12 reviews) **Cons:** - Integration Issues (5 reviews) - Poor Reporting (5 reviews) - Expensive (4 reviews) - Portal Issues (4 reviews) - Difficult Navigation (3 reviews) ### What Do G2 Reviewers Say About Blackpoint Cyber? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** of Blackpoint Cyber, appreciating fast responses and effective solutions. - Users value the **rapid threat detection** of Blackpoint Cyber, effectively isolating threats within minutes for enhanced security. - Users value the **quick and easy deployment** of Blackpoint Cyber, enhancing overall efficiency and response times. - Users find **setup extremely easy** with Blackpoint Cyber, appreciating quick deployment and helpful support teams. - Users value the **continuous monitoring** by Blackpoint Cyber, appreciating their quick response and effective threat management. **Cons:** - Users find **integration issues** with Blackpoint Cyber, complicating use and limiting compatibility with other solutions. - Users highlight the **poor reporting** capabilities of Blackpoint Cyber, finding it inadequate for comprehensive asset management. - Users find Blackpoint Cyber's services to be **expensive** , making it a challenging option for budget-conscious customers. - Users express frustration with the **clunky portal navigation** and its limitations in functionality and coverage options. - Users find the **difficult navigation** of Blackpoint Cyber challenging, affecting their overall experience and ease of use. #### What Are Recent G2 Reviews of Blackpoint Cyber? **"[Effortless Compliance and Reporting with Blackpoint](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236)"** **Rating:** 4.5/5.0 stars *— Ian B.* [Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236) --- **"[Blackpoint Cyber: Exceptional 24/7 Monitoring with Simple Setup](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333)"** **Rating:** 5.0/5.0 stars *— Randal W.* [Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333) --- #### What Are G2 Users Discussing About Blackpoint Cyber? - [What is your primary use case for Blackpoint Cyber, and how has it impacted your cybersecurity strategy?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-blackpoint-cyber-and-how-has-it-impacted-your-cybersecurity-strategy) - [What is Blackpoint MDR?](https://www.g2.com/discussions/what-is-blackpoint-mdr) - [What does CyberSecurity software do?](https://www.g2.com/discussions/blackpoint-cyber-what-does-cybersecurity-software-do) - [Is Blackpoint cyber a SIEM?](https://www.g2.com/discussions/is-blackpoint-cyber-a-siem) - 4 comments - [What is blackpoint software?](https://www.g2.com/discussions/what-is-blackpoint-software) - 3 comments ### 23. [UnderDefense MAXI](https://www.g2.com/products/underdefense-maxi/reviews) Security and Compliance Automation Platform for complete business protection 24/7. - Monitor and prevent threats 24/7 - Detect, respond, and remediate - Comply with ISO 27001 and SOC 2 - Integrate you security stack Why UnderDefense is your vendor of choice? 👉🏼 Seamless integration with your current security stack Don’t waste money and time on redevelopment or purchasing new security tools imposed on you by service providers. Benefit from a product-agnostic approach and the fastest time to value. Choose security tech, and we will make it work better for your business 24/7. 👉🏼 24/7 protection and proactive threat hunting Our SOC never sleeps. We hunt for threats around the clock and notify you about necessary security measures proactively. Use enriched threat tickets and detailed incident timelines to know the what and when of an attack and intuit the where and why of what may happen next. 👉🏼 Reduction of alert fatigue and employee burnout Save your team’s time wasted on false alerts and low risks. Reduce alert noise by 80% through professional software fine-tuning performed by our experts. Enable your internal security resources to focus on proactive security measures and complex problems that only people can solve. We make cybersecurity simple, affordable, and consistent. Try UnderDefense MAXI for free today. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **How Do G2 Users Rate UnderDefense MAXI?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.8/10 (Category avg: 9.0/10) - **Automated remediation:** 9.8/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind UnderDefense MAXI?** - **Seller:** [UnderDefense](https://www.g2.com/sellers/underdefense) - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @underdefense (153 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/underdefense-llc (142 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 65% Mid-Market, 23% Small-Business #### What Are UnderDefense MAXI's Pros and Cons? **Pros:** - Visibility (3 reviews) - Customer Support (2 reviews) - Cybersecurity (2 reviews) - Information Accuracy (2 reviews) - Issue Resolution (2 reviews) **Cons:** - Lack of Automation (1 reviews) - Limited Control (1 reviews) - Limited Integration (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About UnderDefense MAXI? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **visibility** UnderDefense MAXI provides, enabling clarity and control over security alerts effectively and efficiently. - Users commend UnderDefense for their **exceptional customer support** , noting their responsiveness and clear insights into security issues. - Users value the **responsive support and clear insights** from UnderDefense MAXI, enhancing their cybersecurity posture effectively. - Users commend the **information accuracy** of UnderDefense MAXI, enhancing their ability to manage security alerts effectively. - Users commend the **issue resolution capabilities** of UnderDefense MAXI, appreciating their quick and professional responses to security concerns. **Cons:** - Users desire **more automation** in UnderDefense MAXI for better control and efficiency in dashboard updates. - Users desire **more control** over the dashboard and automated updates for a better experience with UnderDefense MAXI. - Users note that **limited integration** requires time and effort to properly configure UnderDefense MAXI for optimal use. - Users note that the **setup difficulty** requires significant time and effort to ensure proper configuration of tools. #### What Are Recent G2 Reviews of UnderDefense MAXI? **"[High-level service and cybersecurity expertise](https://www.g2.com/survey_responses/underdefense-maxi-review-10741695)"** **Rating:** 5.0/5.0 stars *— Arman N.* [Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-10741695) --- **"[Professional 24/7 threat monitoring and response](https://www.g2.com/survey_responses/underdefense-maxi-review-10748543)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-10748543) --- ### 24. [CYREBRO](https://www.g2.com/products/cyrebro/reviews) CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interactive SOC Platform. CYREBRO rapidly detects, analyzes, investigates and responds to cyber threats, for businesses of all sizes. **Average Rating:** 4.3/5.0 **Total Reviews:** 128 **How Do G2 Users Rate CYREBRO?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.5/10 (Category avg: 9.0/10) - **Automated remediation:** 6.7/10 (Category avg: 8.6/10) - **Automated investigation:** 7.9/10 (Category avg: 8.8/10) **Who Is the Company Behind CYREBRO?** - **Seller:** [CYREBRO](https://www.g2.com/sellers/cyrebro) - **Year Founded:** 2013 - **HQ Location:** Tel Aviv, IL - **Twitter:** @CYREBRO_IO (307 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cyrebro/ (83 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 64% Mid-Market, 25% Small-Business #### What Are CYREBRO's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Customer Support (9 reviews) - Dashboard Usability (7 reviews) - Alerting System (6 reviews) - Alerts (6 reviews) **Cons:** - Update Issues (5 reviews) - Communication Issues (4 reviews) - Poor Customer Support (4 reviews) - Dashboard Issues (3 reviews) - Ineffective Alerts (3 reviews) ### What Do G2 Reviewers Say About CYREBRO? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of CYREBRO, benefiting from an intuitive and responsive interface for quick problem-solving. - Users appreciate the **highly responsive and knowledgeable customer support** of CYREBRO, enhancing their overall experience significantly. - Users appreciate the **intuitive dashboard usability** of CYREBRO, enabling efficient management of multiple reporting systems. - Users appreciate the **real-time alerts and proactive threat intelligence** of CYREBRO, enhancing security management and response efficiency. - Users value the **real-time alerts** of CYREBRO, enhancing their response to incidents and providing peace of mind. **Cons:** - Users experience **update issues** with overwhelming alerts and a steep learning curve, complicating their CYREBRO experience. - Users report significant **communication issues** with Cyrebro support, citing slow responses and vague information as major concerns. - Users express frustration with **poor customer support** , highlighting slow response times and inadequate assistance from the SOC team. - Users report **dashboard issues** with UI connectivity, lacking features, and no visibility on license usage in CYREBRO. - Users experience **ineffective alerts** , facing overwhelming volume and vague details that hinder clarity and responsiveness. #### What Are Recent G2 Reviews of CYREBRO? **"[An honest opinion on Cyrebro](https://www.g2.com/survey_responses/cyrebro-review-11259267)"** **Rating:** 4.0/5.0 stars *— Jayme M.* [Read full review](https://www.g2.com/survey_responses/cyrebro-review-11259267) --- **"[My experience with Cyrebro has been average, it hasn't been bad but not excellent either.](https://www.g2.com/survey_responses/cyrebro-review-7695729)"** **Rating:** 4.0/5.0 stars *— felipe f.* [Read full review](https://www.g2.com/survey_responses/cyrebro-review-7695729) --- #### What Are G2 Users Discussing About CYREBRO? - [What is CYREBRO used for?](https://www.g2.com/discussions/what-is-cyrebro-used-for) - 1 comment, 1 upvote ### 25. [Blumira Automated Detection & Response](https://www.g2.com/products/blumira-automated-detection-response/reviews) Blumira is an integrated security operations platform built for growing teams and the partners supporting them to gain complete visibility into their environment, identify and address risk faster, and deliver advanced security and compliance. The platform includes: - Managed Detections for automated threat hunting to identify attacks early - AI Investigation with 98.5% accurate, human-in-the-loop triage validated against real cases - Rapid Response with automation and 1-click actions to contain and block threats immediately - One Year of Data Retention with unlimited log ingestion to satisfy compliance requirements - Advanced Reporting and dashboards for forensics and easy investigation - Endpoint & Identity Protection (EDR/ITDR) for real-time remediation across devices and users - 24/7 Security Operations support for critical priority issues **Average Rating:** 4.6/5.0 **Total Reviews:** 122 **How Do G2 Users Rate Blumira Automated Detection & Response?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.3/10 (Category avg: 9.0/10) - **Automated remediation:** 5.4/10 (Category avg: 8.6/10) - **Automated investigation:** 6.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Blumira Automated Detection & Response?** - **Seller:** [Blumira](https://www.g2.com/sellers/blumira) - **Company Website:** https://www.blumira.com - **Year Founded:** 2018 - **HQ Location:** Ann Arbor, Michigan - **Twitter:** @blumira (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blumira/ (67 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 51% Mid-Market, 36% Small-Business #### What Are Blumira Automated Detection & Response's Pros and Cons? **Pros:** - Ease of Use (34 reviews) - Customer Support (21 reviews) - Setup Ease (19 reviews) - Alerting (17 reviews) - Alert Management (17 reviews) **Cons:** - Limited Customization (11 reviews) - Alert System (6 reviews) - Expensive (6 reviews) - Faulty Detection (6 reviews) - Insufficient Information (6 reviews) ### What Do G2 Reviewers Say About Blumira Automated Detection & Response? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** with Blumira, especially its simple setup and supportive SOC team. - Users value the **exceptional customer support** from Blumira, appreciating personalized attention and prompt responses to inquiries. - Users commend the **setup ease** of Blumira, appreciating its quick deployment and effective integration into their environment. - Users value the **reliable real-time alerting** of Blumira, benefiting from effective notifications and easy management. - Users value the **reliable real-time alerting** of Blumira, appreciating its ease of use and helpful integration. **Cons:** - Users find **limited customization** options challenging, particularly regarding detection filters and reporting formats in Blumira. - Users report that **false positives** can disrupt business functions and cause frustration, impacting overall effectiveness. - Users find the **pricing model inflexible and expensive** , making it hard to justify for their needs. - Users report **frequent false positives** , leading to frustration and wasted time from repetitive alerts. - Users note **insufficient information** on data parsing and deployment, impacting their ability to effectively utilize the product. #### What Are Recent G2 Reviews of Blumira Automated Detection & Response? **"[Breeze From Sales to Onboarding With an Intuitive, Easy-to-Configure UI](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-12984186)"** **Rating:** 5.0/5.0 stars *— Blake C.* [Read full review](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-12984186) --- **"[A well-rounded detection system with fantastic support](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-10479545)"** **Rating:** 5.0/5.0 stars *— Jeremy A.* [Read full review](https://www.g2.com/survey_responses/blumira-automated-detection-response-review-10479545) --- #### What Are G2 Users Discussing About Blumira Automated Detection & Response? - [What are the benefits and drawbacks of using Blumira for threat detection?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-blumira-for-threat-detection) - [What is cloud SIEM?](https://www.g2.com/discussions/what-is-cloud-siem) - [What does the term Siem stand for?](https://www.g2.com/discussions/what-does-the-term-siem-stand-for) - [What does Blumira do?](https://www.g2.com/discussions/what-does-blumira-do) - [What is Blumira automated detection & response?](https://www.g2.com/discussions/what-is-blumira-automated-detection-response) ## What Is Managed Detection and Response (MDR) Software? [System Security Software](https://www.g2.com/categories/system-security) ## What Software Categories Are Similar to Managed Detection and Response (MDR) Software? - [Incident Response Software](https://www.g2.com/categories/incident-response) - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) - [Network Detection and Response (NDR) Software](https://www.g2.com/categories/network-detection-and-response-ndr) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) - [Identity Threat Detection and Response (ITDR) Software](https://www.g2.com/categories/identity-threat-detection-and-response-itdr) - [Cloud Detection and Response (CDR) Software](https://www.g2.com/categories/cloud-detection-and-response-cdr) --- ## How Do You Choose the Right Managed Detection and Response (MDR) Software? ### What You Should Know About Managed Detection and Response (MDR) Software ### What is the best MDR software for financial services firms? Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms: - [Sophos](https://www.g2.com/products/sophos-mdr/reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - [Alert Logic](https://www.g2.com/products/alert-logic-mdr/reviews) - [CrowdStrike](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [SentinelOne](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks. ### Which MDR solutions are best for startups? For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users: - [Red Canary](https://www.g2.com/products/red-canary/reviews): Focuses on offering constant support with a user-friendly interface. - [Defendify](https://www.g2.com/products/defendify-all-in-one-cybersecurity-solution/reviews): An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources. - [Cynet](https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews): An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses. - [Huntress](https://www.g2.com/products/huntress-managed-edr/reviews): Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities. - [Blumira](https://www.g2.com/products/blumira-automated-detection-response/reviews): Praised for its focus on SMBs, and offers automated detection and response services.