CyberMaxx has been a pleasure to work with. After I attended a recent security forum on new ways to protect your organization from threats, we started looking for a Red Team partner. I found CyberMaxx through another partner, and I’ve been nothing but happy with the experience. They are very thorough in their attack approaches and then provide a great deep-dive report after the assessment. They also schedule a download call after the most recent assessment to make sure we fully understand their findings.

They have provided us with many attack approaches that test our environment. I like many of their methods and their team is professional and knowledgeable. Review collected by and hosted on G2.com.

Pricing. It is expensive to do Red Teaming, but you do pay for what you get. I feel we do get great value out of the money we spend. Review collected by and hosted on G2.com.

We have been working with CyberMaxx from last 1.5 years for securing our company network and endpoints. What I like the most about them is their round the clock 24/7 SOC (Security Operations Center) team. Previously I had only a small IT team and we used to get flooded with alerts from SentinelOne and it was becoming very exhausting for us to analyze everything. Especially during weekends we used to dread something popping up in our tickets.

But now CyberMaxx guys monitor everything day and night. They don’t forward automated system emails like many other security tools do. Their real security analysts evaluate the suspicious activities first and then communicate to us the precise steps to take in order to remediate it. Their CyberSight portal is very clean user interface which is easy to analyze our security health. Also their onboarding for Microsoft 365 and endpoint had very seamless integration and took very less time. They feel like an extension of our own IT team. Review collected by and hosted on G2.com.

Only drawback of them is pricing which is a little high on the side for mid sized companies. But since security is crucial we just have to manage with that. Technically the only issue is their dashboard custom reporting. If you want to create any custom reports for your internal compliance audits you cannot self-serve easily in the client portal. You always have to create a support ticket and request their engineers to run those custom compliance reports for you. Their support team is really quick to help and can get this done for you in few minutes but if there is a self-serve custom report builder right in the portal that will be awesome and will save a lot of time. Review collected by and hosted on G2.com.

CyberMaxx MaxxMDR service is extremely helpful to monitor malware activities within our employee training network. CyberMaxx CyberSight portal instantly notifies us with full context of the cyber threat. Their 24/7 security analysts triple check every alert manually prior to notifying us. It was also very simple to integrate their product with our current Microsoft 365 environment. Review collected by and hosted on G2.com.

Manual penetration testing and red team services were on the pricey side for smaller businesses. CyberMaxx CyberSight portal can be somewhat slow to use when downloading larger security reports. Review collected by and hosted on G2.com.

CyberMaxx is an outstanding cybersecurity partner, consistently delivering top‑tier Managed Detection and Response services supported by an exceptional customer experience and deep, industry‑leading expertise. They demonstrate a strong commitment to proactive threat detection, rapid incident response, and personalized support that genuinely feels like an extension of our team. At the same time, they offer flexible, tech‑agnostic solutions that integrate seamlessly into our existing environment. Review collected by and hosted on G2.com.

We’ve been using Cybermaxx for almost a year now, and we don’t have any negatives to report. Review collected by and hosted on G2.com.

The best feature has to be their round-the-clock SOC team. They monitor our alerts 24/7 so we can work on day-to-day tasks. Automated emails are the norm but actually having human eyes look at suspicious alerts first and provide detailed steps to remediate was huge. Also, their CyberSight portal is super clean and installing their tool integrations was fairly simple too. Review collected by and hosted on G2.com.

Customizing our own dashboard reports for things like compliance audits can be challenging and we often have to rely on their support team to do it for us (which they are super responsive at). Building that as a self-service would be great. Had to explain our custom network quirks to the new SOC shift analysts a couple of times but that is pretty minor. Review collected by and hosted on G2.com.

CyberMaxx has helped catch questionable activity and actively alert us about issues that had come up. Their response time is prompt when threat is active.

Meetings with actionable vulnerability scans help us keep out environment in good shape. Review collected by and hosted on G2.com.

The only downside I have experienced is having ticket response time be slower than I would like. Being updated that a ticket is being worked on, even if no work is done yet, is helpful for visibility and letting me know it's actively being worked on. Review collected by and hosted on G2.com.

I've always had a quick response and cordial relationship with my account manager. They are proactive rather than reactive with our support. Review collected by and hosted on G2.com.

I don't feel like I've ever really had a negative feeling towards CyberMaxx. Review collected by and hosted on G2.com.

I appreciate the careful research that goes into taking a massive amount of threat information and analyzing it to cut through the noise, while still bringing the most significant details to my attention. Review collected by and hosted on G2.com.

Sometimes the emails don’t include quite enough information, so I end up needing to log in to the portal to get the full details. Review collected by and hosted on G2.com.

I appreciate how quickly they communicate with us regarding current our potential threats to our environment. The weekly security advisories are helpful for awareness of the latest exploits and breaches. Review collected by and hosted on G2.com.

There are times when they have incorrectly flagged activity as suspicious. However, it is better to be safe than sorry. Review collected by and hosted on G2.com.

I appreicate the in-person support - if needed to discuss with in-person and for our bi-monthly business review meetings with our Account Managers. Review collected by and hosted on G2.com.

SOC desk support could be more consisent and timely. Our Unusual User Login emails should arrive more promtly, they sometimes take a day or more for us to be notified/reqeusted for confirmation of user activity. Review collected by and hosted on G2.com.