--- title: CYREBRO Reviews meta\_title: 'CYREBRO Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 129 reviews by the users' company size, role or industry to find out how CYREBRO works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 129 scale: '5' date\_modified: '2026-08-09' parent\_category: name: System Security url: https://www.g2.com/categories/system-security --- ### CYREBRO Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of CYREBRO, noting its intuitive dashboard and quick response to issues. [(12 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1708185&qs=pros-and-cons#reviews) Users value the **responsive and knowledgeable customer support** of CYREBRO, enhancing their overall experience and confidence. [(9 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706548&qs=pros-and-cons#reviews) Users find the **dashboard usability** of CYREBRO exceptional, enabling efficient management of reports and rapid incident responses. [(7 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706279&qs=pros-and-cons#reviews) Users value the **real-time alerts** from CYREBRO, enhancing incident response and providing peace of mind with 24/7 monitoring. [(6 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706039&qs=pros-and-cons#reviews) Users value the **real-time alerts** from CYREBRO, enhancing incident management and ensuring quick responses to threats. [(6 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1705944&qs=pros-and-cons#reviews) Users report **update issues** with alert management and integration complexities, which can hinder the user experience. [(5 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1708496&qs=pros-and-cons#reviews) Users experience **communication issues** with Cyrebro's support, leading to delays and vague responses that hinder effectiveness. [(4 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706382&qs=pros-and-cons#reviews) Users highlight **poor customer support** , citing slow response times and insufficient assistance during critical incidents. [(4 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706123&qs=pros-and-cons#reviews) Users experience **ineffective alerts** , often receiving vague or repetitive notifications that require additional support for clarity. [(3 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1707907&qs=pros-and-cons#reviews) Users experience an **inefficient alert system** , noting overwhelming notifications and a need for better customization options. [(3 mentions)](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1707747&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CYREBRO ##### 1. Ease of Use Users appreciate the **ease of use** of CYREBRO, noting its intuitive dashboard and quick response to issues. [ See 12 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1708185&qs=pros-and-cons#reviews) See Related User Reviews ![Anas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas T.") AT Anas T. Mid-Market (51-1000 emp.) 5.0/5 "Great software withing our corporation" What do you like about CYREBRO? Me and our security team like the CYREBRO easy access platform , its great performance helping us analyze and take action on our cyber security polici ![Brent H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brent H.") BH Brent H. Mid-Market (51-1000 emp.) 5.0/5 "Cyrebro is awesome" What do you like about CYREBRO? Dashboard is easy to understand, investigations are easy to track and add notes, system is easy to navigate. ##### 2. Customer Support Users value the **responsive and knowledgeable customer support** of CYREBRO, enhancing their overall experience and confidence. [ See 9 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706548&qs=pros-and-cons#reviews) See Related User Reviews ![Jayme M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme M.") JM Jayme M. Small-Business (50 or fewer emp.) 4.0/5 "An honest opinion on Cyrebro" What do you like about CYREBRO? I enjoy the layout of the website for the dashboard and the investigations. Its easy to see what is a problem and what isnt a problem. You can get a ![Razvan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razvan B.") RB Razvan B. Enterprise (\> 1000 emp.) 4.0/5 "Cyrebro is getting better and better" What do you like about CYREBRO? Our account manager, Nadav. He is the most responsive and effective account manager I've ever worked for and is the reason why I believe in Cyrebro ##### 3. Dashboard Usability Users find the **dashboard usability** of CYREBRO exceptional, enabling efficient management of reports and rapid incident responses. [ See 7 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706279&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cyrebro is very adaptable and easy to manage" What do you like about CYREBRO? We really like using Cyrebro because it allows us to monitor all our clients' systems from a single, centralized platform. It's extremely helpful in k JS Jhomer S. Mid-Market (51-1000 emp.) 5.0/5 "It is a practical and easy-to-use tool." What do you like about CYREBRO? The GUI is very simple and intuitive, and alerts are accurate and usefull ##### 4. Alerting System Users value the **real-time alerts** from CYREBRO, enhancing incident response and providing peace of mind with 24/7 monitoring. [ See 6 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706039&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Awesome" What do you like about CYREBRO? One of the standout features of CYREBRO is its centralized and intuitive Security Operations Center (SOC) platform. It offers real-time visibility and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cyrebro is very adaptable and easy to manage" What do you like about CYREBRO? We really like using Cyrebro because it allows us to monitor all our clients' systems from a single, centralized platform. It's extremely helpful in k ##### 5. Alerts Users value the **real-time alerts** from CYREBRO, enhancing incident management and ensuring quick responses to threats. [ See 6 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1705944&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Awesome" What do you like about CYREBRO? One of the standout features of CYREBRO is its centralized and intuitive Security Operations Center (SOC) platform. It offers real-time visibility and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cyrebro is very adaptable and easy to manage" What do you like about CYREBRO? We really like using Cyrebro because it allows us to monitor all our clients' systems from a single, centralized platform. It's extremely helpful in k ### 5 Cons or Disadvantages of CYREBRO ##### 1. Update Issues Users report **update issues** with alert management and integration complexities, which can hinder the user experience. [ See 5 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1708496&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Awesome" What do you dislike about CYREBRO? While CYREBRO offers a strong platform overall, there are a few areas that could be improved. At times, the alert volume can feel overwhelming, especi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "[Armour | Review]" What do you dislike about CYREBRO? Experienced UI issues with Collectors and Reporting systems not connecting ##### 2. Communication Issues Users experience **communication issues** with Cyrebro's support, leading to delays and vague responses that hinder effectiveness. [ See 4 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706382&qs=pros-and-cons#reviews) See Related User Reviews LR Leonardo R. Small-Business (50 or fewer emp.) 4.5/5 "Effective managed soc" What do you dislike about CYREBRO? Platform support may forget about tickets and you have to remind them ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cyrebro is very adaptable and easy to manage" What do you dislike about CYREBRO? On occassion, the details that come in are vague, so a few times you have to be asking support for added details when it should be provided from the i ##### 3. Poor Customer Support Users highlight **poor customer support** , citing slow response times and insufficient assistance during critical incidents. [ See 4 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1706123&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Cannot be useful sometimes" What do you dislike about CYREBRO? Lots of false alert it could be better incorrect team less support from SOC team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cyrebro is very adaptable and easy to manage" What do you dislike about CYREBRO? On occassion, the details that come in are vague, so a few times you have to be asking support for added details when it should be provided from the i ##### 4. Ineffective Alerts Users experience **ineffective alerts** , often receiving vague or repetitive notifications that require additional support for clarity. [ See 3 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1707907&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Awesome" What do you dislike about CYREBRO? While CYREBRO offers a strong platform overall, there are a few areas that could be improved. At times, the alert volume can feel overwhelming, especi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Cyrebro is very adaptable and easy to manage" What do you dislike about CYREBRO? On occassion, the details that come in are vague, so a few times you have to be asking support for added details when it should be provided from the i ##### 5. Inefficient Alert System Users experience an **inefficient alert system** , noting overwhelming notifications and a need for better customization options. [ See 3 mentions ](https://www.g2.com/products/cyrebro/reviews?filters%5Bsentiment_snippet%5D=1707747&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Awesome" What do you dislike about CYREBRO? While CYREBRO offers a strong platform overall, there are a few areas that could be improved. At times, the alert volume can feel overwhelming, especi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 5.0/5 "Learning curve but the results and insights are well worth it." What do you dislike about CYREBRO? What can feel like constant spamming when an known device/server/service is doing a port scan. But that would be something we might want to filter out ## Top-Rated Alternatives [ ![IBM QRadar SIEM](https://images.g2crowd.com/uploads/product/hd_favicon/7d76baae79036d41d25c4a6c46e5af43/ibm-ibm-qradar-siem.svg "IBM QRadar SIEM") IBM QRadar SIEM 4.4/5(338) ](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) [ ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform") CrowdStrike Falcon Endpoint Protection Platform 4.6/5(441) ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) [ ![Sophos MDR](https://images.g2crowd.com/uploads/product/hd_favicon/c3eafd206cf051259b58dcd9712f2d46/sophos-mdr.svg "Sophos MDR") Sophos MDR 4.7/5(506) ](https://www.g2.com/products/sophos-mdr/reviews) [ View All Alternatives ](https://www.g2.com/products/cyrebro/competitors/alternatives) FF felipe f. Mid-Market (51-1000 emp.) 2/9/2023 "My experience with Cyrebro has been average, it hasn't been bad but not excellent either." 4/5 What do you like best about CYREBRO? Stay updated and keep up to date with new cybersecurity services Review collected by and hosted on G2.com. What do you dislike about CYREBRO? Usability and I maintain the previous opinion Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? Chilean regulations require that we be prepared and have control over cybersecurity incidents, which is why the tool meets our needs. Review collected by and hosted on G2.com. Show More 1/2/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Jayme M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayme M.") JM Jayme M. IT Support Specialist. Small-Business (50 or fewer emp.) 6/4/2025 "An honest opinion on Cyrebro" 4/5 What do you like best about CYREBRO? I enjoy the layout of the website for the dashboard and the investigations. Its easy to see what is a problem and what isnt a problem. You can get a sense of urgency on the ones that are high priority. Things seem to be fairly straight forward as well for information. You can get into an investigation fairly easily and go from there. The crew seems to be quick and responsive when it comes to replying to tickets and issues. Review collected by and hosted on G2.com. What do you dislike about CYREBRO? One of the main downsides that I have with this system is when you go into an investigation, its collapsed info is hidden behind the expand/dropdown menu. Its a minor thing to others but to open the ticket and then have to open it up more to see the information is a bit annoying. One other thing that I find a problem is that I always have to use MFA to get in. If it could remember a the machine I was logging in from that would be good. even if it was for 15 mins. I find sometimes I go in and then go in a bit later. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? Cyrebro currently keeps and eye on all of our Sentinel one issues. Be it EDR responses or threats that pop up. We also have it monitoring our servers for logins outside times. We have it looking at our routers and network for scans or issues. It looks at all our major systems and alerts us to issues or things going on. Its helped us stop and catch people that have attempted to gain access to things using old accounts or expired passwords. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gustavo L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gustavo L.") GL Gustavo L. Cybersecurity Analyst / Technical Account Manager Small-Business (50 or fewer emp.) 5/12/2025 "A promising service, but with critical areas that need to mature" 4/5 What do you like best about CYREBRO? The functionality, the easy assembly and startup of the service, the ease of understanding and using the platform, the completeness of the responses or notices before alerts/investigations. Review collected by and hosted on G2.com. What do you dislike about CYREBRO? Support attention is slow and, in some cases, their responses show limited knowledge, which creates uncertainty. Additionally, there is little transparency in critical aspects such as the visibility of implemented use cases, the correct classification of alerts by severity, and service consumption, information that also takes time to be provided. Added to this are unexpected interruptions in monitoring that extend for weeks without a clear solution, along with integrations that do not generate alerts and we also do not have certainty about the use cases we can execute to validate their functionality. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? CYREBRO centralizes event management into a single solution, which facilitates monitoring and daily operations. However, this centralization generates some uncertainty, as by continuing to work directly with the original platforms, it is expected to receive the same alerts that these generate, which in some cases does not happen. This affects confidence in the total coverage of the service. Nevertheless, CYREBRO is an important support in the management of critical incidents and in investigations that require deeper analysis, providing value in situations that demand greater expertise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Anas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anas T.") AT Anas T. Network Administrator | Fiber Optics, VoIP, and Core Infrastructure Management Telecommunications Mid-Market (51-1000 emp.) 5/8/2025 "Great software withing our corporation" 5/5 What do you like best about CYREBRO? Me and our security team like the CYREBRO easy access platform , its great performance helping us analyze and take action on our cyber security policies . Review collected by and hosted on G2.com. What do you dislike about CYREBRO? We think that many features need to be explained more easily , because many of our technicians take too much time learning how work with the platform . Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? CYREBRO is one cyber security solution it helps us with our data security and it's a great investment , we don't need to buy other software. Review collected by and hosted on G2.com. Show More 9/27/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 5/12/2025 "Cyrebro is very adaptable and easy to manage" 4/5 What do you like best about CYREBRO? We really like using Cyrebro because it allows us to monitor all our clients' systems from a single, centralized platform. It's extremely helpful in keeping us informed with up-to-date alerts, especially when reporting systems or event collectors go down. The support team is also very responsive, which helps us address issues quickly. Additionally, the user interface is intuitive and easy to learn, making it adaptable for users of any age or experience level. Review collected by and hosted on G2.com. What do you dislike about CYREBRO? On occassion, the details that come in are vague, so a few times you have to be asking support for added details when it should be provided from the initial alert. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? Mainly its solving issues as to why logs are not being recorded for some clients. Its beneficial as the alerts are often real-time, so it nenables us to take quick action and reach out to clients to confirm certain actions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Barry S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barry S.") BS Barry S. IT Manager Enterprise (\> 1000 emp.) 2/4/2025 "User friendly. visability and 24 monitoring." 5/5 What do you like best about CYREBRO? We have been using Cyrebro for approximately 3 months. In that time, we have been alerted to 3 incidents of malicious activity. Our customer success rep has been fantastic, and support quickly responds to any issues we have encountered. Implementation was easy, and reacting to incidents was seamless once set up. We have been able to integrate monitoring into several products we use and have not found many that do not support it. I sleep better at night knowing we have 24/7 monitoring in place. Review collected by and hosted on G2.com. What do you dislike about CYREBRO? The only downside, which is not unique to Cyrebro, is that it takes some time to tweak the monitoring to minimize the false positives. I would rather have a false positive and have to tweak than have something missed entirely. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? Cyrebro provides 24/7 cybersecurity monitoring. We do not have a full-time security specialist so this monitoring has allowed me to relax a bit knowing there is always an eye on activity and resources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BP Brandon P. SOC Analyst Mid-Market (51-1000 emp.) 2/4/2025 "Cyrebro: Between a rock and a hard place" 2.5/5 What do you like best about CYREBRO? The Cyrebro platform is intuitive and easy to use, you have complete information close to you Review collected by and hosted on G2.com. What do you dislike about CYREBRO? Cyrebro has several flaws that can be worked on internally to improve them. From my personal experience and taking into account that I am located in Colombia, the response times for Cyrebro support are slow, sometimes we require a short log from a team and it takes a long time to give us that information. I understand that the platform has been in the process of migrating to GCP in order to improve these response times. Things to improve: Technical support: the client often requests to have X or Y information which only Cyrebro has, when requested, the delivery times are very slow, making us look like the bad guys and damaging our reputation with the client Log platform: it would be good if we as clients could have access to the logs so we can perform the searches and not depend too much on technical support. Support: The SOC service is 24/7 but the technical support is not. Sometimes we have had incidents with the client and we have requested support from Cyrebro but they tell us that they do not have staff to work on the case, since for example in Colombia if we have an incident on Saturday Cyrebro cannot because the technical staff is in Israel and they do not work on Saturday, so it leaves us without that factory support. In summary, the Cyrebro platform is good, practical, interesting, but the technical support has a lot to improve. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? With Cyrebro we can resolve events of possible threats detected on different devices such as endpoints, firewall, EDR, WAF, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite IS Itamar S. It support Information Technology and Services Mid-Market (51-1000 emp.) 2/6/2024 "very responsive and productive support" 4/5 What do you like best about CYREBRO? They produce responsive support all the service is in one platform which make everything very seamles They go all the way so the client will always be reassured CYREBRO give the full care about client satisfation Review collected by and hosted on G2.com. What do you dislike about CYREBRO? To reach most manuals for products you always need to reach support. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? they prevent major malicious activity in our clients in realtime, so this is huge added value on the one hand client dont lose their data and we as IT personnel dont need spend endless time figuring out what is causing these events. Review collected by and hosted on G2.com. Show More 5/26/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite JG Jonathan G. cybersecurity analyst Mid-Market (51-1000 emp.) 5/5/2025 "Powerful tool with room for improvement" 3.5/5 What do you like best about CYREBRO? It helps us with monitoring across various elements, and its broad compatibility allows integration with multiple solutions to stay alert to any potential threats. Review collected by and hosted on G2.com. What do you dislike about CYREBRO? One area that definitely needs improvement is the delay in support ticket responses, especially for technical issues with integrated elements or unclear integration documentation. Faster support responses would help maintain a smoother and more effective communication flow. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? CYREBRO helps with threat monitoring and has become even more beneficial since it was integrated with the client's ESET solution. The alerts notified through the console assist in detection and help prevent false positives. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 5/27/2025 "Awesome" 4.5/5 What do you like best about CYREBRO? One of the standout features of CYREBRO is its centralized and intuitive Security Operations Center (SOC) platform. It offers real-time visibility and actionable insights into cyber threats, which significantly reduces response time and simplifies incident management. The user interface is clean and easy to navigate, and I appreciate how the platform translates complex security events into plain language with clear next steps. Another major plus is their proactive approach to threat intelligence. CYREBRO doesn’t just alert you to issues—it contextualizes them, helping teams make informed decisions quickly. Their customer support is also highly responsive and knowledgeable, making the entire experience smoother. Review collected by and hosted on G2.com. What do you dislike about CYREBRO? While CYREBRO offers a strong platform overall, there are a few areas that could be improved. At times, the alert volume can feel overwhelming, especially if tuning and filtering aren’t fully optimized. More advanced customization options for alert thresholds and notifications would be helpful to better align with specific business needs. Additionally, integration with certain third-party tools may require extra configuration or support, which can slow down onboarding for complex environments. Lastly, while the platform is very informative, some users may find the learning curve a bit steep if they’re not already familiar with cybersecurity operations terminology and workflows. Review collected by and hosted on G2.com. What problems is CYREBRO solving and how is that benefiting you? CYREBRO is solving one of the biggest challenges in cybersecurity: centralizing threat detection, incident response, and threat intelligence into a single, easy-to-understand platform. Before using CYREBRO, managing cybersecurity across multiple tools and logs was time-consuming and fragmented. CYREBRO brings all of that together, giving us real-time visibility into threats and incidents from one central dashboard. Another major problem it addresses is the lack of clarity around cyber incidents. CYREBRO not only detects issues but also provides detailed explanations and clear, guided response steps, which is incredibly valuable for teams without deep cybersecurity expertise. The biggest benefit is faster response times, reduced risk, and peace of mind knowing that threats are being monitored continuously. It also helps us demonstrate compliance and improve our overall security posture without the need for a large internal security team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Managed Detection and Response (MDR)](https://www.g2.com/categories/managed-detection-and-response-mdr)[Incident Response](https://www.g2.com/categories/incident-response)[Threat Intelligence](https://www.g2.com/categories/threat-intelligence) ##### Explore More [What are the highest rated IRCM platforms for telecommunications service providers at the enterprise level?](https://www.g2.com/discussions/what-are-the-highest-rated-ircm-platforms-for-telecommunications-service-providers-at-the-enterprise-level)[What desktop search tools are most trusted by operations managers at financial services and tech firms?](https://www.g2.com/discussions/desktop-search-what-desktop-search-tools-are-most-trusted-by-operations-managers-at-financial-services-and-tech-firm)[Top-rated EDI software for wholesale business](https://www.g2.com/discussions/what-s-the-top-rated-edi-software-for-wholesale-businesses) [How do enterprise teams use technology review platforms to research and compare software solutions before committing to a purchase decision?](https://www.g2.com/discussions/how-do-enterprise-teams-use-technology-review-platforms-to-research-and-compare-software-solutions-before-committing-to-a-purchase-decision)[Which solution supports both live and pre-recorded interviews?](https://www.g2.com/discussions/which-solution-supports-both-live-and-pre-recorded-interviews)[Pros and Cons Details](https://www.g2.com/products/cyrebro/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)