I’ve grown to appreciate the portal as my single pane of glass for everything security. For anything Todyl doesn’t secure directly, there’s an integration available that fits my tool stack, with alerts that trigger based on the rule set they already have in place.

Their new 2025 pricing model is what helped me finally close the door on other vendors. When I try to piece together the same stack using other providers, the total cost ends up much higher than Todyl’s published rates.

I’ve never had an issue getting support. It’s not always immediate, but I consistently get a response within a couple of hours when I have a platform-related question. And having direct access to the mxdr team for emergencies gives me peace of mind that I can reach someone right away if and when it’s needed.

I’m not the fastest at building SIEM queries, but Janus has helped me cut down the time it takes to get the information I’m looking for. It saves me hours each month by letting me chat with my data or by guiding me through writing a query. Review collected by and hosted on G2.com.

At the moment, I can’t really point to anything I dislike. Whenever I run into something that frustrates me, either Support or the ODE team is always willing to schedule time, jump on a meeting, and work with me to understand what I’m trying to do, educate me along the way, and help get it resolved. Review collected by and hosted on G2.com.

What I like most is that Todyl brings several critical security capabilities together in one integrated platform. We use it to deliver SASE, endpoint security, SIEM, and 24/7 MXDR services without having to manage a collection of disconnected tools.

The MXDR team has been especially valuable. When a security event occurs, we receive rapid analysis and actionable information instead of simply getting another alert to investigate. This gives our small MSP the capabilities and coverage of a much larger security operation while helping us provide consistent protection across our clients. Review collected by and hosted on G2.com.

Because the platform covers so many security functions, there is a learning curve when first configuring and managing all of its capabilities. I would also like to see continued improvements to the reporting and dashboard customization, particularly for creating concise, client-facing executive reports. These are relatively minor concerns compared with the overall value and support we receive. Review collected by and hosted on G2.com.

I really appreciate the price of Todyl Security Platform, which made it smooth for us to transition into the SIEM space. It brings a modern SIEM with active monitoring and detection rules, giving us unprecedented visibility into our client environments. This helps us keep their devices and MS365 tenant secure. The SOAR Playbook has been a game-changer, especially with more clients adopting MS365 and moving away from local servers. It allows us to maintain visibility over all our clients and receive real-time alerts for any security events. I also love how it automates securing compromised accounts, which makes the process a breeze. The initial setup and deployment of the Todyl Agent is incredibly easy, allowing us to onboard a new client in five minutes or less. Additionally, the numerous integrations with Todyl Security Platform, from SentinelOne to DUO, provide full visibility of our client's networks, which we greatly appreciate. Review collected by and hosted on G2.com.

While the alerting and case generation is fantastic, there is currently no good way to see all Agents/Devices across all clients within the Todyl Portal to check for Agent Health. We've been asking about this for a very long time and I'm hoping it comes at some point. The visibility of the Integration Health, especially related to local Syslog Utility Agent integrations, is not great either. SonicWalls can stop sending logs to Todyl without you ever being alerted to the fact unless you do a manual check of each tenant. This is even more likely to be an issue if you have multiple SonicWalls configured to send logs to a single Syslog Utility Agent. There is also no support for devices with ARM processors, another item we've requested repeatedly, and it continues to get delayed. While there have been many improvements to the platform, adoption of Feature Requests is slow, and regular updates about the status of the request are also terrible. Agent Health Monitoring is another pain point. They have not built out a good method for MSPs to monitor the agent health status via our RMM solutions or an easy method within the Todyl Platform to push Agent updates. Review collected by and hosted on G2.com.

Todyl has helped us simplify our security tech stack while still providing our SMB clients with enterprise-level security. For the price point, Todyl is easily the best on the market. We can integrate its SIEM with all of our firewalls and Microsoft/Google tenants, among other systems. Their team also supported us through the transition from S1 and helped us onboard our clients to Todyl in under 30 days. Review collected by and hosted on G2.com.

At the moment, there’s really nothing I dislike about the platform. Review collected by and hosted on G2.com.

Todyl is now deeply integrated into our security offering. Having a centralized platform that can perform the task of multiple tools and integrate with other platforms and ingest data from other platforms helps us keep it all centralized.

SOAR has been a critical aspect for us to protect before analysts have time to respond to alerts, their MXDR team is also top notch.

Customer support is excellent and assist wherever required, whether its during onboarding, connectivity within specific client environments, response to cases.

Incorporation of Janus (AI) has been instrumental in making better sense of cases, fine tuning SIEM searches which has always been a pain.

Account execs work with us on fine tuning our offerings and pricing, overall Todyl has been one of the best products we have incorporated into our offerings. Review collected by and hosted on G2.com.

Query performance on large datasets is an area I'd expect to see continue improving as the platform scales which they are actively addressing using Janus. For time-sensitive work it gets the job done Review collected by and hosted on G2.com.

I like that Todyl Security Platform consolidates all the different security tools we would have to buy from separate vendors into one. It offers vertical integration and solves the problem of having a fully managed security operations center. I really appreciate the twenty-four-seven security operation center, as it helps us tremendously since we can't staff that internally. We liked the idea of being able to manage everything from one toolset, having one account manager for that, and building a strong relationship instead of managing relationships with multiple vendors. Review collected by and hosted on G2.com.

At the recent summit meeting, we talked more about GRC and the way that we are able to interact with that within the portal and the tools available to us within the portal to manage GRC from more of a client facing way. And I know some updates are happening with that right now. And we look forward to those. Review collected by and hosted on G2.com.

I find the Todyl Security Platform's MXDR alerting to be one of the best features. Its integration with the 24/7 security operation center is fantastic, as it allows my team to quickly address potential threats like business email compromises and malware attempts, ensuring devices are protected. I appreciate having just one primary security solution which simplifies the complexity of dealing with multiple vendors. The platform's setup and deployment are fairly easy, with options ranging from minimal setups to complex configurations involving LandZero Trust and advanced security orchestration and automation. The platform is also more partner-focused, sharing leads and not selling direct, which works well for us as a managed service provider. Review collected by and hosted on G2.com.

What could be improved might be quicker access to support or more support channels like a direct phone number to call to get somebody on the phone immediately. The way support works today, opening it up through a ticket, they are very responsive, but sometimes just talking to somebody on the phone is better. Review collected by and hosted on G2.com.

Todyl does an excellent job of working with there partners to integrate there best of breed solution with our team and exisiting systems to create a comprehensive service that keeps our clients safe.

We completed 4 comprehensive pilots with a number of other industry leaders and Todyl was the only solution that stopped our ethical hacking team from compromising the lab environments we had created for the pilots. Review collected by and hosted on G2.com.

We haven't come across anything that the Todyl team hasn't been able to work with us on resolving, we find there team is always interested in providing an excellent customer experience. Review collected by and hosted on G2.com.

It serves as an all-in-one cybersecurity solution built primarily for Managed Service Providers (MSPs) and internal IT teams to deliver comprehensive network, endpoint, and data protection. Review collected by and hosted on G2.com.

Requires extensive training to confidently navigate the dense configurations across its unified network, SIEM, and endpoint modules Review collected by and hosted on G2.com.

Todyl has been a great security platform for our MSP. Deployment is simple, the support team is responsive, and the MXDR team has been excellent.

We recently onboarded a new client and within minutes of deploying Todyl, their MXDR team detected a Trojan keylogger that had previously gone unnoticed. The fast detection and response immediately demonstrated the value of the platform. Review collected by and hosted on G2.com.

There are so many features and modules available within the platform that we probably are not utilizing everything it offers yet, which is more of a reflection on us than the platform itself. Review collected by and hosted on G2.com.