Dash0 Reviews & Product Details

Dash0 has consistently proven to be an outstanding observability platform for our team. The customer support is particularly noteworthy for its promptness and effectiveness, frequently surpassing our expectations. The platform is rich in features yet remains user-friendly, with an interface that makes it easy to visualize and analyze metrics, traces, and errors without unnecessary complexity. I appreciate how quickly Dash0 evolves, regularly rolling out meaningful updates and new features that address practical monitoring challenges. It’s clear that the team listens closely to user feedback and is dedicated to improving the overall experience. Overall, Dash0 strikes an impressive balance between robust functionality, ease of use, and responsive support. Review collected by and hosted on G2.com.

I haven't found anything to dislike about Dash0 so far. Any minor issues I have are already planned to be addressed in the upcoming roadmap. Review collected by and hosted on G2.com.

Dash0 has been very responsive to any questions or concerns I have had. I was able to move all of our monitoring over to it, which has saved me a significant amount of money. The ability to see costs as they occur is a game changer in this field, where you typically only find out what it costs you at the end of the month. They are quick to add new features and have a growing list of integrations, which makes implementation easier. Review collected by and hosted on G2.com.

The dashboards are a little limiting, but I get why they are using it as it is open source and can be easily deployed with an app using gitops. However, they connect to Grafana as a prometheus datasource so you can copy the promQL and put in Grafana if needed. Review collected by and hosted on G2.com.

Dash0 stands out by fully embracing open standards, which makes integration incredibly smooth and future-proof. The platform is genuinely easy to use, from onboarding to daily operations.

One of the biggest advantages is their pay-per-use model — it’s transparent, fair, and unlike anything competitors offer.

What really sets Dash0 apart is their strong customer connection: support, sales, and even the development team are highly responsive and genuinely invested in our success. It feels like a partnership rather than a vendor relationship.

We’re also excited about the feature roadmap; the direction is promising, and we’re looking forward to seeing upcoming capabilities land in the product.

Overall

Dash0 delivers an innovative pricing model, a modern architecture, and an exceptional customer experience. We’re excited to see it grow — and to grow with it. Review collected by and hosted on G2.com.

Dash0 is still relatively new to the market, so naturally not everything is fully developed yet. While not feature-complete, it’s already stable and usable in production, which is impressive for a young platform.

The main thing we’re missing right now is Terraform resources to better integrate the platform into our infrastructure-as-code workflows. Review collected by and hosted on G2.com.

Dash0 made our move to OpenTelemetry a lot smoother than we expected. Since it’s OTel-native, the setup was simple and we avoided the vendor lock-in issues we used to run into with legacy tools.

The platform itself is really easy to use. Our engineers don’t have to wrestle with a complicated UI or learn a new query language—they can just dive in, find what they need, and actually get to the root cause of issues faster.

Another big plus: our observability costs have gone down. Pricing is transparent and based on ingestion, so we’re not getting hit with surprise fees or stuck in confusing licensing tiers anymore. All in all, Dash0 has been a solid move for our team Review collected by and hosted on G2.com.

There isn’t much to dislike about it. If anything, it could be that some of the documentation could go a bit deeper for advanced use cases. The platform itself works as expected and we didn't have issues with it, but occasionally we’ve had to reach out to support for extra guidance (as we are new). That said, their team has been responsive and very helpful whenever we’ve needed them Review collected by and hosted on G2.com.

Dash0 provides great observability on top of OpenTelemtry data. The app provides meaningful and easy to use drilldown features to quickly find problems. To setup Dash0 for a kubernetes cluster can be as simple as installing a helm chart that contains their own operator. This allowed us to quickly get data from our workloads into Dash0. Since Dash0 s built on top of OpenTelemetry, if you are already using this standard it is really easy to switch between products like Dash0 and others that support this open standard. For certain supported runtimes you can also enable auto instrumentation, which will provide some OTel data without the need to change anything in the code / image. Everything is well documented to get you started. We've also experienced great customer support. The people behind Dash0 are really receptive to feedback. We have had some great talks; helping us out with some questions, providing some new feature or configuration options, but also talks about our experience with the current product as well as hearing our thoughts on new ideas that Dash0 had been working on. Different roles within our company have been happy with the Dash0 integration, stating a nice and intuitive UI/UX. Review collected by and hosted on G2.com.

Dash0 is quite a new product, so there might be some features that you are used to from the already established observability tools that are not there (yet) in Dash0, but based on our experience with their fast delivery of quality changes, I'm sure that will not be for long. Review collected by and hosted on G2.com.

Very fast analysis of large amounts of data, very helpful for testing or also for incident handling on the production system. Transparent cost management. Good customer support. Review collected by and hosted on G2.com.

In my opinion, the Resource Map is often very confusing and, as far as I know, cannot be customized. A few customization options or custom maps (keyword NagVis, only better) would be very nice. Review collected by and hosted on G2.com.

I really appreciate Dash0's filtering features, which are a standout for me. With every attribute available for use in searches, the platform allows me to think less about the structure while building software because I know I can filter on any attribute as needed. This capability significantly streamlines our process by enabling us to quickly identify issues within our platform, aiding in quicker response times for our own customers and fostering a better understanding of our platform’s operations. Additionally, the straightforward setup was facilitated by their Kubernetes operator, which handled most of the complex tasks, making the transition process seamless. They provided not only the standard dashboards but also templates that aligned with our needs. Their help during the migration was invaluable. I also love that I can fully recommend Dash0, having already shared my positive experiences with friends and colleagues. This endorsement holds weight as I truly value how Dash0 supports us in focusing on adding value to our customers consistently. Review collected by and hosted on G2.com.

The mobile support for Dash0 is quite limited. It's difficult to use the platform from a mobile phone because most screens are too wide, requiring the phone to be tilted for proper viewing. Additionally, it would be beneficial to view dashboards and logs directly from the phone, which is currently not possible. Review collected by and hosted on G2.com.

Dash0 has enabled us to connect traces, metrics, logs, and business KPIs, making it much easier for our team to monitor and understand how technical data relates to key business indicators.

With this integration, we are now able to analyze traces within minutes and quickly determine whether an error affects a single customer or multiple customers. This capability has been extremely valuable in helping us assess whether an issue requires immediate attention or can be addressed at a later time.

One of the features we value most is the ability to snip out spans on the heatmap, which lets us drill down into traces in just seconds.

We have successfully onboarded three development teams within two to three weeks, and they now use Dash0 on a daily basis.

Most of the effort involved in introducing Dash0 was focused on the initial zero-code instrumentation with Open Telemetry. Dash0 supported us both on-site and through two phone calls, offering recommendations on how to get more out of the solution and how to collect the right Open Telemetry attributes.

Since Dash0 is built on well-defined standards such as PromQL and Perses, the implementation and integration process was straightforward. Review collected by and hosted on G2.com.

Initially, we noticed that some features were missing, such as the ability to define alerts with Terraform. However, this missing feature was implemented a few weeks ago. Review collected by and hosted on G2.com.

Being OTEL-native means that setup is a breeze. The team are incredibly responsive and helpful. Getting set up was fairly quick as we just added it as a destination in our OTEL collector setup and then removed a load of hackery that was required from using our previous provider. Alerting works well and was easy to integrate with incident.io Review collected by and hosted on G2.com.

Some of the out of the box dashboards need improving but the team are working on this. Silencing/muting a particular failing alert check when the alert is parameterized is not supported yet so requires muting the entire alert which is not ideal. Review collected by and hosted on G2.com.

IaC and Kubernetes native integration in conjunction with transparent cost management are superbly designed and documented, and well implemented. This enables governance second to none. The UI is clear and extensive without being cluttered. Customer voice is being heard and features are being implemented in a fast pace and good quality. Review collected by and hosted on G2.com.

The product is still missing a few things you would expect from an observability vendor, like trace sampling and SRE patterns. Also the UI is not tailored towards a vast amount of microservices yet. Review collected by and hosted on G2.com.