--- title: IBM Instana Reviews meta_title: 'IBM Instana Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 480 reviews by the users' company size, role or industry to find out how IBM Instana works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 480 scale: '5' date_modified: '2026-08-09' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # IBM Instana Reviews **Vendor:** IBM **Category:** [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) **Average Rating:** 4.4/5.0 **Total Reviews:** 480 ## About IBM Instana IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace. ## IBM Instana Pros & Cons **What users like:** - Users find IBM Instana's **ease of use** remarkable, simplifying complex application monitoring and providing excellent support. (126 reviews) - Users value the **effortless monitoring** with IBM Instana, relishing real-time visibility and automatic service mapping. (116 reviews) - Users appreciate the **real-time monitoring** capabilities of IBM Instana, making root cause analysis effortless and efficient. (106 reviews) - Users appreciate the **effortless monitoring capabilities** of IBM Instana, enhancing visibility and simplifying application management. (99 reviews) - Users find the **easy setup** of IBM Instana allows effortless monitoring and quick real-time insights without manual configurations. (65 reviews) - Insights (62 reviews) - Users value the **precise monitoring and tracking** capabilities of IBM Instana, enhancing resource efficiency and cost management. (58 reviews) - Easy Monitoring (57 reviews) - Alerting System (56 reviews) - Users appreciate the **excellent customer support** from IBM Instana, enhancing their overall user experience significantly. (55 reviews) **What users dislike:** - Users find the pricing of IBM Instana to be **expensive** , especially as their infrastructure scales. (43 reviews) - Users encounter **busy UI issues** that complicate data analysis and require time to acclimate fully. (41 reviews) - Users find the **learning curve steep** , making setup and customization more challenging than with other monitoring tools. (40 reviews) - Users find the **difficult learning curve** of IBM Instana challenging, especially for new users navigating the interface. (36 reviews) - Users note the **expensive pricing** of IBM Instana, especially as infrastructure scales, which can be a concern. (36 reviews) - Complex Configuration (31 reviews) - Poor UI (30 reviews) - Steep Learning Curve (30 reviews) - Limited Features (27 reviews) - Users find the **missing comprehensive latency insights** in IBM Instana frustrating, affecting their overall observability experience. (27 reviews) ## IBM Instana Reviews ### 1. Full stack observability solution **Rating:** 4.5/5.0 stars **Reviewed by:** Juan Paul A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** As part of the engineering team, we rely on Instana for comprehensive visibility into our application. It integrates metrics and traces, which are invaluable to us as we seek to scale our product and broaden our user base. **What do you dislike about IBM Instana?** I am concerned that the tracing integration locks us into the platform (a variant of Open Tracing). Also, there is a lack of SDKs for other, less mainstream languages. **What problems is IBM Instana solving and how is that benefiting you?** It gives us an all-in-one platform to collect and analyze application metrics and traces. It is an invaluable help when debugging and troubleshooting performance issues in our services. ### 2. Instana gives you the best dashboards and insights **Rating:** 4.0/5.0 stars **Reviewed by:** Ankur G. | Lead Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about IBM Instana?** The ability to filter data according to the requirement to get the exact insights is a big help. Visualising this kinds of data always helps businesses gain confidence about their decisions. **What do you dislike about IBM Instana?** Sometimes the filters could be a bit confusing while selecting the timelines and while selecting the exact resource for which you want to pull the data. **What problems is IBM Instana solving and how is that benefiting you?** We get regular reports for the memory and CPU utilisation on our infrastructure. We can tune the parameters in a way where we can accomodate the requirements, usage and in turn can take better business decisions. ### 3. Monitoring solution helping engineering team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about IBM Instana?** 1. Free trial 2. can we integrated with multiple cloud platforms 3. Triggers notification to let others know about an issue. 4. provides charts and better visibility at a single place. **What do you dislike about IBM Instana?** 1. Integration with other tools can be improvised. 2. Sometimes challenging to debug **What problems is IBM Instana solving and how is that benefiting you?** 1. Free trial 2. can we integrated with multiple cloud platforms 3. Triggers notification to let others know about an issue. 4. provides charts and better visibility at a single place. ### 4. Great Observalibity tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about IBM Instana?** AI centric Observalibility at its best which predicts lot of real time issues upfront and gives a great heads up in fixing the problems that occurs in typical production environment with lots of challenges **What do you dislike about IBM Instana?** nothing much that i see as dislikes, their AI centric approach makes the product excellent **What problems is IBM Instana solving and how is that benefiting you?** Log analysis & Potential Problems in infra & deployments & profiling features in API calls, & great remeidation automation which can be injected to reduce common problems with systems. ### 5. One of the best APM tools in the market **Rating:** 4.5/5.0 stars **Reviewed by:** Octavio B. | Director Software Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about IBM Instana?** Instana provides an APM tool that fosters teams' capability to observe and analyze distributed applications. Its capabilities provide deep analysis of metrics and traces in apps, with easy integration with different languages. **What do you dislike about IBM Instana?** Some desired capabilities, such as synthetic monitoring, are not fully integrated right now. IBM is pushing to provide these capabilities soon into instana, this will boost its monitoring capabilities. **What problems is IBM Instana solving and how is that benefiting you?** Instana provides centralized analysis of metrics, application performance monitoring and traceability in a microservices distributed landscape. This enables teams with enhanced debugging capabilities. ### 6. A one stop solution for observability **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam J. | Software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about IBM Instana?** Easy integration with different cloud service provider. **What do you dislike about IBM Instana?** Documentation is something where IBM to work more. easy iniital stage tutorial will be very helpful for easy understanding. **What problems is IBM Instana solving and how is that benefiting you?** I was using to monitor Application metrics like latebcy, error rate and tracebacks ### 7. App Diagnoster **Rating:** 4.0/5.0 stars **Reviewed by:** Sumit K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about IBM Instana?** Instana's standout features include its automated service discovery, real-time performance monitoring, and the corresponding alerts and notifications **What do you dislike about IBM Instana?** It support only On-Premises deployment.and little bit expesive. **What problems is IBM Instana solving and how is that benefiting you?** it solves real-time visibility into the performance of applications having microservices infrastructure components. ### 8. In depth analysis of all the flows and streams in a large macrosystem **Rating:** 4.0/5.0 stars **Reviewed by:** Marko H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about IBM Instana?** Continuous improvement of the program and implementation of new solutions that improve the monitoring and development of our system, ranking them among the best in the industry. **What do you dislike about IBM Instana?** Occasionally, the implementation of certain new solutions may require certain adaptations in our system. **What problems is IBM Instana solving and how is that benefiting you?** Instana's monitoring gives us the ability to more easily identify bottlenecks in our system, analyze them, and thereby further customize and improve the product, leading to continued growth and development of our business. ### 9. Instana, provides informations I need to know, not useless ones **Rating:** 4.0/5.0 stars **Reviewed by:** Alihan A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** I like the charts and graphics. Any time I can arrange a time zone, I can check the requests and bugs. After that, I can go into the HTTP request and get information about the details **What do you dislike about IBM Instana?** I wouldn't say I like the queries. I think that could be easier, or another option could be added. Also, every user could customize their main page and put shortcuts to the main page by their needs instead of filtering the services whenever they want to access them **What problems is IBM Instana solving and how is that benefiting you?** Instana provides the logs in a better format with graphics and charts. And I can filter and examine them. Also, I can track the system and put alarms to prevent problems ### 10. Using Instana to setup the dashboard for all the aws resources monitoring and alarming **Rating:** 3.0/5.0 stars **Reviewed by:** Ratna K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** Instana has some great features like installing a sensor instance that can grab all the metrics from all AWS resources within an account. A customizable dashboard is a fantastic feature. It is free for the licensing part. **What do you dislike about IBM Instana?** Dashboard designing is complicated Versus other tools like Grafana or Data dog. It is not straightforward.It is complex. There is not a lot of information available about designing dashboards and other functionalities in the form of videos to make user-friendly. **What problems is IBM Instana solving and how is that benefiting you?** Still trying to make it more userfriendly. There is some room to make simple and easy configure the dashboards and alerting mechanism. May be in future will be in a competitive position to other tools like Data Dog ### 11. Easy and user friendly monitoring of environments **Rating:** 4.0/5.0 stars **Reviewed by:** David M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** What i like best is the simplicity of the tool to analyze issues and find root causes in a smooth manner. **What do you dislike about IBM Instana?** What was problematic is the fact that the docker repository of instana has moved from https://hub.docker.com/ to IBM docker repository without notice so it took us some time to figure out this change that was preventing us from deploying new instances. **What problems is IBM Instana solving and how is that benefiting you?** It is helping us to monitor our environments without having dedicated teams to do it. ### 12. It's great but slow **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about IBM Instana?** It's fine. They sure try to sell their product. **What do you dislike about IBM Instana?** No issues, actually, business as usual. I wish they'd fix some bugs in their product, but that's fine. **What problems is IBM Instana solving and how is that benefiting you?** We're using Instana monitoring tool for our servers and it works. Pricing is fine, considering the competition, but the agent agent eats almost 1/5 of cluster resources alone. It's very expensive resource wise. And it's client is java based which explains a lot. ### 13. Review of IBM Instana **Rating:** 3.5/5.0 stars **Reviewed by:** Sinchan S. | Consultant - Analytics & Insights, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about IBM Instana?** Real-time monitoring of cloud resources, discovery and insights of multiple micro services **What do you dislike about IBM Instana?** Integration with SLI and SLA, limitation with app connects and app nodes, cost **What problems is IBM Instana solving and how is that benefiting you?** Multi cloud monitoring and derive insights ### 14. Instana is aiming to be a one stop log, metrics and APM tool **Rating:** 3.5/5.0 stars **Reviewed by:** Maulik S. | VP, Cloud, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** The vision of moving towards open telemetry and AIOPS, consolidating everything in a single pane of glass, is key for us, which helps lower MTTR for incidents. **What do you dislike about IBM Instana?** - Big company so things move slowly, account person is extremely slow in responding - UI is not intuitive at all, needs more learning **What problems is IBM Instana solving and how is that benefiting you?** Gives us visibility into our applications and infrastructure in a single pane of glass, helps correlation and reduce MTTR ### 15. Monitoring and Observability with Instana **Rating:** 4.5/5.0 stars **Reviewed by:** Ashwin S. | DevOps Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2020 **What do you like best about IBM Instana?** Ease of Usage is very simple and the co-relation of alerts with downstream services which helps us to reduce the MTTR and improve MTTI. Also, they have very nicely managed documentation which makes the integration very easy. They have the best Automatic Root Cause Analysis of Microservices to give us a deeper insight into the complex environment that we have. **What do you dislike about IBM Instana?** We were surprised to see the dashboarding capabilities tool provides, I am sure they will build a better solution as they did for observability **Recommendations to others considering IBM Instana:** If your organisation is choosing to migrate to microservices and you want to build a robust observability tool for the complex infrastructure this is the tool. **What problems is IBM Instana solving and how is that benefiting you?** Faster MTTR​ Uptime Reporting - SRE Based​ Predicting Problems earlier​ Operational Efficiency​ ### 16. I recommend it, it has essential tools for monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Thayran G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** Of course the map of applications, observe how the status of applications and error alerts are going **What do you dislike about IBM Instana?** In general, I really like using the tool, but I could release an API to be able to use the information in an external panel **What problems is IBM Instana solving and how is that benefiting you?** As a member of the engineering team, I can monitor our applications and know their health status, and I can act quickly when there is a glitch. ### 17. I use Instana almost everyday, its a awesome tool to monitor the product. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** Once you get used to it, it's an excellent tool to monitor the product. I use it to monitor my deployments and the application's overall health and help identify bugs and their causes. **What do you dislike about IBM Instana?** I found it pretty intimidating at first. The onboarding experience for new users could be better; maybe some tutorials for useful features cause I still think I'm not using it to its full potential. **What problems is IBM Instana solving and how is that benefiting you?** It's helping me see my application's actual health and its moving parts. I can use it to monitor an endpoint that could be affected by my recent deployment or to get more information about a possible bug in production. ### 18. Useful tool to monitor environment **Rating:** 5.0/5.0 stars **Reviewed by:** Laura R. | Service Desk Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about IBM Instana?** Easily to understand, detailed, and user-friendly ways to control your environments. One of my preferred tools to work **What do you dislike about IBM Instana?** No comments, I really like it. In my company is one of the tools that is more used **What problems is IBM Instana solving and how is that benefiting you?** When identifying an incident, is easy to identify what could be the issue and also to see if there was a problem with some deployments, you can also have an overview ### 19. Very useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about IBM Instana?** Instana is a very powerful tool for monitoring, it has a lot of useful features and it's very easy to use since the first time because it has an intuitive UI. We have a high quantity of services running and it's been much easier to manage since we got Instana. **What do you dislike about IBM Instana?** Sometimes i feel like the "live" feature in the monitoring is not really updating the status on real time, so I have to refresh manually to feel at ease. Also the statistics could be shown in a more clear way. **What problems is IBM Instana solving and how is that benefiting you?** Instana is solving the problem that is monitoring hundreds of apis. We can filter by only erroneus calls, saving us a lot of time and making easy to detect problems. ### 20. A DevOps fundamental tool **Rating:** 4.5/5.0 stars **Reviewed by:** Walter P. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about IBM Instana?** Easy of use, it helps me in target and debugging issues on all environments, even in realtime. **What do you dislike about IBM Instana?** I can't find anything unhelpful, for my use everything is ok. **What problems is IBM Instana solving and how is that benefiting you?** Targeting erroneous call, bug fixing a nd monitoring in realtime. In complex infrastructure (we use it in microservices scenario) is faster check instana instead of analyze huge log files from server. ### 21. Instana is an easy to use APM tool, where its price corresponds good to the functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about IBM Instana?** Ease of use low price, e.g. compared to Dynatrace structured desktop more or less all needed functionality is available to monitor also business critical applications The support organisation helps out fast if we have questions **What do you dislike about IBM Instana?** Some functionality, as with Dynatrace Pure Paths, are unavailable, and the developers often complain about that. Instana seems incapable of working with the mass of data when digging deep into the code level. Additionally, feature requests might be opened, but the voting for these seems to hinder that it will be worked on. **What problems is IBM Instana solving and how is that benefiting you?** We use Instana to monitor our business-critical JEE application, used around the world by around 3,000 users in 24/7 mode. Besides production monitoring, we use Instana to check the performance and NFRs in our non-functional test environment, like with peak load tests. With this, we already found issues in the trials and were able to solve production issues quickly or even solved them before they arrived at the user level. ### 22. A good and necessary tool **Rating:** 4.5/5.0 stars **Reviewed by:** Marilia M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about IBM Instana?** We use Instana to help our services observability and it improves our delivery rates. **What do you dislike about IBM Instana?** It is unstable sometimes and we'd like to modify some features. **What problems is IBM Instana solving and how is that benefiting you?** Mainly it helps us to observe our services and help to increase our delivery rates ### 23. Great tool for observability **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin S. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about IBM Instana?** It's a great tool for monitoring and observability. As a DevOps team, we are monitoring the performance of our tools and the underlying infrastructure. It provides real-time alerts so we can manage them efficiently and promptly. User friendly dashboards help to obtain relevant information quickly. **What do you dislike about IBM Instana?** Nothing as such expect that the logs retention period can be longer than one month. Sometimes while analyzing the logs I have encountered a few issues while receiving old data. Apart from that, all is good so far. **What problems is IBM Instana solving and how is that benefiting you?** As a DevOps team, we were facing many challenges while monitoring our tools and their underlying infrastructure which is spread across AWS and Azure cloud. Instana came in very handy for observability needs. It triggers alerts as per the set conditions which helps to track the performance and take necessary steps. The dashboard gives an overview of all the applications and infrastructure status, this feature is a life saver for the operations team. ### 24. Experience with Instana **Rating:** 4.5/5.0 stars **Reviewed by:** Bhanthava K. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about IBM Instana?** Using instana we were able to analyze quickly and get notified of the issue on servers. By the reports, we could segregate and validate the number of http calls. **What do you dislike about IBM Instana?** To review logs of the servers we need to get into a couple of layers in the application; if we can analyze them in the very few steps, that would be more helpful. **What problems is IBM Instana solving and how is that benefiting you?** Instana is helping me in taking quick action whenever any server has an unexpected peak of api call failuers in the applications. And it gives the reports which helps in validation. ### 25. Performance Engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Juhi S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** How it shows the status of the infra components and drills it down to get to the error message. **What do you dislike about IBM Instana?** Often we've come across the issues such as upgrading Instana screws up our performance tests, thus our releases are delayed and we end up reverting to the older version of Instana. **What problems is IBM Instana solving and how is that benefiting you?** Tracking the application's performance in an efficient way. ### 26. Configuring instana helped us getting the alerts on time. It helps in monitoring application health. **Rating:** 4.0/5.0 stars **Reviewed by:** Sudhir W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** The alerts trigger and monitor the health of the applications. **What do you dislike about IBM Instana?** Sometimes the exact alerting VM is not easily viewable. We need to dig into it to find the effected VM. **What problems is IBM Instana solving and how is that benefiting you?** The problems like if the system is running out of memory of running out of space then the triggering system helps in getting to know this in advance. ### 27. Instana Review **Rating:** 5.0/5.0 stars **Reviewed by:** KEERTHANA B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about IBM Instana?** Performance improvement, easy installation, good support from the Instana Product Support team, application monitoring is easy for the Support Team. **What do you dislike about IBM Instana?** The configuration and onboarding process was complex, and Kynryl should have better integration with the IBM Instana team. **What problems is IBM Instana solving and how is that benefiting you?** Application performance monitoring was made easier. Identifying downtimes of the application was the highest priority. ### 28. Overall great after sales support, some improvements to be made though **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about IBM Instana?** Always willing to help when an outage or issue is experienced. Love the monitoring functionality across various technologies, stacks and teams within the organisation. **What do you dislike about IBM Instana?** I can't say that I have too many complaints, however, support turnaround can be quicker, by no means am I saying you do not get support. If more constant updates are provided, at least we can advise internal teams on timelines. **What problems is IBM Instana solving and how is that benefiting you?** We have full environment monitoring which helps operational uptime and high availability. This also allows for a range of live environment tracking to ensure overall functionality. ### 29. Useful tool for monitoring and troubleshooting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about IBM Instana?** We strongly work with microservices, Instana allows to look for the full request path spanning different services and this provides an easy way to analyse problems. **What do you dislike about IBM Instana?** We often aren't able to visualize the full payload of requests or to see the detailed stacktrace of errors, so we need to use other tools to perform a complete analysis. **What problems is IBM Instana solving and how is that benefiting you?** We use Instana for monitoring and troubleshooting mainly in a microservice scenario. The main benefits are faster analysis and solving of problems and an easy way to display a syntethic overview of the system. ### 30. It has helped us to identify various issues we notice in our application **Rating:** 4.5/5.0 stars **Reviewed by:** Saurav B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about IBM Instana?** JVM and VM process and error monitoring. Check how the application is being used **What do you dislike about IBM Instana?** It lost the data whenever a jvm is rebooted. **What problems is IBM Instana solving and how is that benefiting you?** It helps us to identify the issues coming from differ app servers . It helped us to find the usage of the application by differernt user. ### 31. Necessary product in the industry **Rating:** 4.5/5.0 stars **Reviewed by:** Josser Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about IBM Instana?** the ease of doing a quick end-to-end analysis of all products and finding flaws, vulnerabilities **What do you dislike about IBM Instana?** there are free alternatives but at a cost of learning and configuration and possible deficiencies **What problems is IBM Instana solving and how is that benefiting you?** errors in the code, connectivity failures and many others that can be found by analyzing the logs ### 32. Instana is the wonderful tool for monitoring. **Rating:** 4.5/5.0 stars **Reviewed by:** Amit P. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about IBM Instana?** The details for each request with all sub-requests for services were a savior for a developer, Which enables us to identify the actual request which is causing load on the server. **What do you dislike about IBM Instana?** The current UI is outstanding and has more proper details but sometimes the time filter was not working properly with other filters, just want to improve that part. **What problems is IBM Instana solving and how is that benefiting you?** Instana helps to determine the load on servers based on traffic and helps to debug issues on a server with complete details of the request and makes it easy to debug and find the root cause for any issue on the server. ### 33. Confused at first but can help **Rating:** 3.0/5.0 stars **Reviewed by:** Guilherme B. | Lead Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** I can see a lot of things about my applications, like memory consumption, errors, etc. **What do you dislike about IBM Instana?** The data is not consistent, sometimes looks like there is a big delay or the data is not right **What problems is IBM Instana solving and how is that benefiting you?** It's a OK tool to monitoring your application, .NET application at least, and your infrastructure ### 34. Very good APM **Rating:** 4.0/5.0 stars **Reviewed by:** Mehdi K. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about IBM Instana?** Clean dashboards, good relation beween apm and infrastructure, useful logs. **What do you dislike about IBM Instana?** prices a little bit too high but still a very good product **What problems is IBM Instana solving and how is that benefiting you?** Monitoring of our front web sites and debug when incidents occurs. ### 35. Indispensable Monitoring Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ardra O. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** I and my teammates use Instana regularly to investigate app failures, errors, and latencies. **What do you dislike about IBM Instana?** The results become less reliable over time. **What problems is IBM Instana solving and how is that benefiting you?** We are able to find where errors have occurred, read the logs, and see if there were Infra changes or what may have caused the issue. ### 36. Digging deep into performace stats **Rating:** 4.0/5.0 stars **Reviewed by:** Janne K. | Head of Technology , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about IBM Instana?** It really helps us identify the performance bottlenecks in our applications. **What do you dislike about IBM Instana?** It requires quite a lot of resources on it's own, diminishing the gains we can achieve from performance optizations. **What problems is IBM Instana solving and how is that benefiting you?** Performance issues -> Better user experience Resource usage optimization -> smaller infrastructure bills ### 37. application Perspective & Smart alerts very useful **Rating:** 4.0/5.0 stars **Reviewed by:** Meghal V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** Instana provides data from a system, from an application to the outside, so people from the outside can basically judge what’s happening inside of an application **What do you dislike about IBM Instana?** Automated way of onboarding new teams, Templates & UI/form to script converters should be available. Lot of config things are done by specialized teams in prod simply to change thresholds using api. There should be more edit control in the hands of the dev teams. **What problems is IBM Instana solving and how is that benefiting you?** Easy Integration with various devOps tools like moogsoft , Service now, etc... ### 38. Could an APM be this user friendly? **Rating:** 5.0/5.0 stars **Reviewed by:** Kishalay Kumar S. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about IBM Instana?** Easy access to throughput, latencies, errors etc. Great visual representations via graphs and an excellent drill-down mechanism to debug erroneous calls and slow transactions. **What do you dislike about IBM Instana?** Analyse calls feature could be made more user-friendly. Apart from this, everything else is just awesome. I have tried other APMs like new relic and app dynamics, but instana stands out. **What problems is IBM Instana solving and how is that benefiting you?** Instana is a great APM. It helps me track my services, evaluate their performance and work on making them better. It's easy to integrate with any production-ready application. ### 39. Quick finding of the production problem. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about IBM Instana?** Verfication of memory and finding the problemetic areais what I like the most helpful **What do you dislike about IBM Instana?** Nothing much to complaint on the instana, **What problems is IBM Instana solving and how is that benefiting you?** Helped me to find out the memory issue with the application, This helped to fix production problem which we saw. ### 40. beautiful APM **Rating:** 4.0/5.0 stars **Reviewed by:** MATTHIEU M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about IBM Instana?** Simplicity and the clarity fo the interface. **What do you dislike about IBM Instana?** nothing for the moment, i totally agree this APM choice **What problems is IBM Instana solving and how is that benefiting you?** the big benefit with this tool is the flow map to know where is the real problem ### 41. Amazing tool for our platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Leandro E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** All the ways that it has to check the performance of our sites. **What do you dislike about IBM Instana?** No bad things to say. It had it in the past but they were resolved. **What problems is IBM Instana solving and how is that benefiting you?** Detects when apis are not responding or there are delays in responses ### 42. Great product! **Rating:** 4.0/5.0 stars **Reviewed by:** Alessandro M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** I like Instana because I can see all erroneus call of my application and all logs too. **What do you dislike about IBM Instana?** I don't like that Instana store only last week. **What problems is IBM Instana solving and how is that benefiting you?** With Instana I can fix several bugs of my applications thanks to logs. ### 43. Products from IBM is very useful for software development like instana etc **Rating:** 4.0/5.0 stars **Reviewed by:** Manikanta B. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** This is like a one-stop solution for monitoring, alerting and seeing all config of cloud resources and servers **What do you dislike about IBM Instana?** sometimes the live data is not correct and taking time to reflect the data **What problems is IBM Instana solving and how is that benefiting you?** Having dashboards and searching made it easier ### 44. Instana aka great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Fuad I. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about IBM Instana?** Monitoring and tracking requests are so precise, also comfortable. **What do you dislike about IBM Instana?** Nothing yet discovered from my side, but automatic support for golang microservices would be better. **What problems is IBM Instana solving and how is that benefiting you?** Erroneous call rates error detection a second-grade precision. ### 45. Best monitoring tool with great insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about IBM Instana?** pictorial representation of the calls going through linked services of application **What do you dislike about IBM Instana?** Instana support team is very slow in responding and getting back with updates **What problems is IBM Instana solving and how is that benefiting you?** We integrate with pager duty and Instana helps in debug of network latency etc ### 46. Great monitoring tool for cluster **Rating:** 4.0/5.0 stars **Reviewed by:** Eric A. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about IBM Instana?** Allows you to monitor the services of our QA cluster Intuitive interface Microservices oriented Medium level implementation **What do you dislike about IBM Instana?** Does not allow monitoring of E2E operations Not oriented to mobile technologies Limited transaction traceability Pricing **What problems is IBM Instana solving and how is that benefiting you?** We use it to monitor our cluster, in order to centralize its current status within our monitoring project in a friendly dashboard. The observability of our cluster improved and we can now have centralized and deep monitoring. ### 47. My Experience with Instana **Rating:** 4.0/5.0 stars **Reviewed by:** Varun N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about IBM Instana?** It is highly integrable with different tools and also is easy to use in scripts **What do you dislike about IBM Instana?** The GUI can be more helpful, and the team can work on User experience to make it easy for newbies like me to make it more easy to understand **What problems is IBM Instana solving and how is that benefiting you?** The User experience I believe is out of date and needs to work on a new GUI which makes it much more easy to use. ### 48. Fast and User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Naga K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** Quick response times to get results and ability to drill down to the details **What do you dislike about IBM Instana?** Expecting more support for MQ related items **What problems is IBM Instana solving and how is that benefiting you?** Providing average response times and showing the dashboard with any abnormal behavior ### 49. it will show good data **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit P. | MR, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** Performance analysis good in instana, I like instana to analyis my application performance. **What do you dislike about IBM Instana?** I like instana to analysis my application performance, but I don't find anything to dislike analysis. **What problems is IBM Instana solving and how is that benefiting you?** to identify application performance. ### 50. Easy installation and instrumentation of metrics **Rating:** 4.0/5.0 stars **Reviewed by:** Edith M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about IBM Instana?** Well-distributed board, very good level of logs and performance. Additionally, instrumentation in less complex or legacy projects is very easy. **What do you dislike about IBM Instana?** Setting up legacy projects for custom metrics is quite complicated, as we find little information or examples for this. **What problems is IBM Instana solving and how is that benefiting you?** we have custom metric panels, where we can monitor the health of our applications, as well as alerts in case of incidents, and we also use them to track changes when we make deployments. ## IBM Instana Discussions - [Is there a chatbot available?](https://www.g2.com/discussions/is-there-a-chatbot-available) - 2 comments, 1 upvote - [why use instana over another platform?](https://www.g2.com/discussions/50652-why-use-instana-over-another-platform) - 2 comments, 1 upvote - [What is Application Performance Monitoring (APM)?](https://www.g2.com/discussions/what-is-application-performance-monitoring-apm) - 2 comments - [What is Instana?](https://www.g2.com/discussions/what-is-instana) - 2 comments - [View IBM Instana pricing details and edition comparison](https://www.g2.com/products/ibm-instana/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+12%3A58%3A52+-0500&secure%5Bsession_id%5D=43f8c97c-36af-4553-bf8a-c896a5772d28&secure%5Btoken%5D=871b6b4d95c360c47af1940d8966c496b3518e4b9689b9abb78a31b5b5129407&format=llm_user) ## IBM Instana Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [Amazon Elastic Kubernetes Service (Amazon EKS)](https://www.g2.com/products/amazon-elastic-kubernetes-service-amazon-eks/reviews) - [Amazon MQ](https://www.g2.com/products/amazon-mq/reviews) - [Amazon Web Services AI](https://www.g2.com/products/amazon-web-services-ai/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [KubeEdge](https://www.g2.com/products/kubeedge/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [SAML Single Sign-On](https://www.g2.com/products/saml-single-sign-on/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## IBM Instana Features **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights - Server Monitoring - FTP Monitoring - Mail Server Monitoring - Transaction Monitoring - Multi-Location Monitoring - Real-Time Monitoring - SSL Monitoring - Uptime Reporting **Experience** - Real-Time Monitoring - Session Replay - Behavioral Analysis **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization - Performance Monitoring - Real-Time Monitoring - Server Monitoring - Real-Time Reporting - Uptime Reporting - Transaction Monitoring - Real-Time Data **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring - IT Monitoring - Performance Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Visibility ** - Activity Dashboard - Real-Time Notifications - Uptime Reporting - Customizable Dashboard - Web Traffic Reporting - Real-Time Reporting - Threshold Alerts - Email Alerts **Functionality** - Diverse Systems Monitoring - Real-Time Analytics - Observability - AI/ML Integration **Monitoring** - Performance Baselines - Performance Analysis - Transaction Monitoring - AI/ML Assistance - Multi-System Monitoring - Generative AI - Container Monitoring **Alerts management** - Multi-mode alerts - Opimization alerts - Incident alerts **Generative AI** - AI Text Generation **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Digital Experience Monitoring (DEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Management** - Content Management - Alerts - Budget Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Multi-Device Management - Automation - Performance Baseline - Real-Time Monitoring **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Monitoring and Management** - Capacity Management - Automation - Performance Baseline - Bandwidth Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software - Generative AI - Audit Trail - User Management - Audit Management - Issue Management - Service Level Agreement (SLA) Management - Configuration Management - Incident Management - Patch Management - Compliance Management - Remote Monitoring & Management - Inventory Management - Policy Management - CPU Monitoring - Network Monitoring - Real-Time Analytics - Server Monitoring - Email Monitoring - Performance Monitoring - Asset Lifecycle Management - Workflow Management - Data Storage Management - Credential Management - Password Management - Virtual Machine Monitoring - Monitoring - Database Monitoring **Management** - Single Pane of Glass - Dashboards and Visualization - Performance Baselines - Alerting **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) - Trend Analysis - Data Visualization **Monitoring** - Resource utilization - Real-time monitoring - Performance baseline - API monitoring **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Capacity Planning **Additional Functionality** - Resource Management - Anomaly Detection - Visual Analytics - Remote Monitoring & Management - Secure Data Storage - Dashboard - Generative AI - Configuration Management - API - User Management - Capacity Management - Diagnostic Tools - Dependency Tracking - Troubleshooting - Reporting & Statistics - Reporting/Analytics - Predictive Analytics - Audit Management - Real-Time Notifications - Application Management - Data Storage Management - Application-Level Analysis - Multitenancy - Query Analysis - Performance Management - Access Controls/Permissions - Compliance Management - Historical Trend Analysis - Alerts/Notifications - Summary Reports - AI Copilot - Event Logs - Dashboard Creation - Automated Discovery - Prioritization - Issue Tracking - Activity Dashboard - Performance Metrics - Resource Optimization - Real-Time Analytics - Status Tracking **Additional Functionality** - AI Copilot - Customizable Reports - Activity Dashboard - Single Sign On - Remote Monitoring & Management - Issue Management - Widgets - Chat/Messaging - Availability Testing - Website Analytics - Real-Time Analytics - Incident Management - Compliance Management - Performance Management - Performance Metrics - Collaboration Tools - Trend Analysis - Email Alerts - Alerts/Notifications - Real-Time Notifications - Drag & Drop - Data Visualization - Activity Tracking - Configurable Alerts - User Management - Generative AI - Application Management - Event Logs - Multiple User Accounts - Mobile Alerts - Visitor Tracking - Issue Tracking - Risk Alerts - API - For Websites - Scheduled Testing **Automation** - Resolution automation - Automation **Performance** - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Hardware Monitoring** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Search - Reporting - Visualization - Track trends **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Capacity Planning **Additional Functionality** - Authentication - Secure Data Storage - Role-Based Permissions - AI Copilot - Automatic Backup - Reporting/Analytics - Event Logs - Maintenance Scheduling - Trend Analysis - Secure Login - Drag & Drop - Access Controls/Permissions - Dashboard Creation - SSL Security - HIPAA Compliant - Real-Time Updates - Scheduling - API - Tagging - Data Migration - Self Service Portal - Disaster Recovery - Purchasing & Receiving - Activity Tracking - Automated Scheduling - Reporting & Statistics - Diagnostic Tools - Status Tracking - Customizable Reports - Alerts/Escalation - Visual Analytics - Event Tracking - Baseline Manager **Issue Resolution** - Root cause identification - Resolution guidance - Proactive identification **AI Features - Observability** - Predictive Insights - Generative AI - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Additional Functionality** - Root Cause Analysis - AI Copilot - Application Security - Reporting/Analytics - Data Aggregation - Incident Management - Alerts/Notifications **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Performance** - Real User Monitoring (RUM) - Performance Metrics **Functionality** - Database Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability **Additional Functionality** - Real-Time Data - Email Alerts - Bottleneck Identification - API - Uptime Reporting - Resource Management - Dashboard Creation - Data Import/Export - Baseline Manager - Issue Tracking - Drag & Drop - Reporting/Analytics - Alerts/Notifications - Prioritization - Collaboration Tools - Real-Time Reporting - Application Management - SSL Security - Incident Management - Access Controls/Permissions - Status Tracking - Audit Management - Customizable Reports - Diagnostic Tools - Single Sign On - Workflow Management - AI Copilot - Activity Tracking - Event Logs ## Top IBM Instana Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (571 reviews)