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Omnigo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Omnigo, finding it user-friendly and effective for data capture. (1 mentions)
Users appreciate the platform stability of Omnigo, finding it reliable and easy to use for data capture. (1 mentions)
Users appreciate the reliability of Omnigo, enjoying its user-friendly interface and data capturing capabilities. (1 mentions)
Users find the limited features of Omnigo, like restricted photo viewing and data retrieval, frustrating for basic tasks. (1 mentions)
Users find the limited functionality of Omnigo frustrating, especially regarding photo viewing and data retrieval. (1 mentions)
Users find the outdated design of Omnigo limits essential functions, complicating usability and requiring improved guidance. (1 mentions)
Users find the poor documentation of Omnigo limits functionality and complicates basic tasks for end-users. (1 mentions)

Top Pros or Advantages of Omnigo

Top Cons or Disadvantages of Omnigo

Omnigo Reviews (59)

Reviews

Omnigo Reviews (59)

4.2
59 reviews
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TB
Tim B.
Mid-Market (51-1000 emp.)
"OMNIGO/Report Exec"
5/5
What do you like best about Omnigo?

The product: Report Exec is ideal for healthcare security departments, stand alone and enterprise systems. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

As of this review. Nothing. I've had very positive interactions and experience with all levels of the Omnigo team. Review collected by and hosted on G2.com.

KC
Keith C.
Lead Shift Supervisor
Mid-Market (51-1000 emp.)
"Lead Shift Supervisor"
5/5
What do you like best about Omnigo?

We utilize the Omnigo Report Exec and Dispatch software. I really enjoy the ease of adding employees when I need to. Also, the integration between the two is awesome. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

The software's dispatch part tends to crash periodically without notice, which can cause a loss of information. Review collected by and hosted on G2.com.

Avigail S.
AS
Avigail S.
Support Staff
Small-Business (50 or fewer emp.)
"Omnigo has helped modernize and simplify many of the jobs in our office."
5/5
What do you like best about Omnigo?

We have been able to streamline most of the paperwork and reports in our office. Having one centralized place for all of different reports has made it easier to combine records and to ensure we are not losing any data that is important. The dispatch software that comes with it is also an added benefit that allows the dispatcher to keep track of ongoing incidents and saving the officers from having to search for information while in the field. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

There isn't much to dislike. This company is always on their game. When something goes wrong or doesn't work they work very hard to fix the problem. I have never dealt with such wonderful techs and customer support. Review collected by and hosted on G2.com.

Monica B.
MB
Monica B.
Sr. Security Manager
"Omnigo Great Support and User Friendly"
5/5
What do you like best about Omnigo?

I like having a report writing program and Dispatching program all in one program. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

Segregating User rights was a little issue. We would have liked more flexibility to narrow certain fields like read-only to more specific areas as opposed to all having read-only. Review collected by and hosted on G2.com.

James B.
JB
James B.
Director of Public Safety
"Excellence in action!"
5/5
What do you like best about Omnigo?

The software allows us to tailor it to our needs. The support and continual improvements in the technology keep us on the cutting edge. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

Currently, the software does not automatically submit state-based incident reporting, but it is in the works. Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"Good"
3.5/5
What do you like best about Omnigo?

A basic system, user-friendly. Captures data Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

Some functions are limited such as photo viewing, locations and some data retrieval. need better or updated manual for basic end-users. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Great Security Tool"
4/5
What do you like best about Omnigo?

I think that the interface is smooth and user-friendly. I love that it is web-based so that you can access it from anywhere. Their support team is accessible and responsive. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

What I never really liked was the fact that you cannot access the application without access to the internet. If there could be an option to use the application in offline mode? Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Not entirely user friendly"
1/5
What do you like best about Omnigo?

There are many options, tabs, and resources to verify that nothing is forgotten. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

All of the options make it difficult and time consuming to ensure it is filed properly. The platform itself is complex, and glitchy and requires too many credentials and verifications. Review collected by and hosted on G2.com.

EC
Eric C.
Small-Business (50 or fewer emp.)
"Program is slow and antiquated."
2.5/5
What do you like best about Omnigo?

Good Program but needs to be more user friendly Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

This would be a great program if it would allow users to see other municipalities. It doesnt work well for that. The last time a few municipalities tried to make it work, it cost a bunch of money that they never refunded fully because it failed miserable. In most businesses, if it failed, they would give you a full refund, Omnigo said that they spent a lot of time towards it so they kept a large amount. Review collected by and hosted on G2.com.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Review for Omnigo"
4.5/5
What do you like best about Omnigo?

I like how it keeps our file for all occurrences and makes it easier to look up information. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

The downside is that Omnigo is not working with Smart Squad. This means our information cannot be transferred when we write a ticket with e-ticketing to send a copy to our Omnigo account, so we don't have to enter the ticket again. I like Omnigo but might have to switch to whatever the province dictates for e-ticketing. Review collected by and hosted on G2.com.