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Best Donor Management Software - Page 2

Emma Stein
ES
Researched and written by Emma Stein

Donor management software is used by nonprofit organizations to manage relationships with donors. It enables organizations to manage donor information, including donations, volunteer work, etc., and use that information to devise personalized strategies for donor retention. Depending on the fundraising strategy of the organization, this type of software can be used to invite donors to donate online, in person at fundraising events, or to use other payment methods such as check, electronic transfer, and more. Multichannel communication is also an important part of maintaining the relationship between not for profits and donors.

Donor management software needs to integrate with donor prospect research software in order to have up to date information about donors available. Also, integration with nonprofit accounting and fundraising software helps organizations match donors with fundraising programs and track payments.

To qualify for inclusion in the Donor Management category, a product must:

Manage donor information and donations history
Include options to communicate with donors on multiple channels
Deliver value proposition management functionality
Allow users to create workflows that facilitate donors’ contributions
Provide acknowledgment letters and tax receipts
Analyze donor activity and contributions to the organization
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Featured Donor Management Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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180 Listings in Donor Management Available
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Giveffect is a platform that integrates donor management, fundraising, volunteer coordination, and marketing automation into a single system for nonprofit organizations.
    • Users like the integrated system of Giveffect, which allows them to track donors, donations, volunteers, grants, and leads all in one place, and appreciate the responsive customer support and the ease of use of the platform.
    • Users mentioned that Giveffect has a steep learning curve due to its comprehensive feature set, lacks some desired features such as a repeating campaign option and partial refund, and has some issues with household reporting and data integration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Giveffect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    All-in-one Solutions
    6
    Features
    6
    Staff Helpfulness
    6
    Ease of Use
    5
    Cons
    High Fees
    3
    Limited Features
    3
    CRM Integration
    2
    Data Transfer Issues
    2
    Donation Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Giveffect features and usability ratings that predict user satisfaction
    8.3
    Reporting
    Average: 8.3
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Gift Tracking
    Average: 8.2
    8.2
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Giveffect
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Giveffect
    1,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Giveffect is a platform that integrates donor management, fundraising, volunteer coordination, and marketing automation into a single system for nonprofit organizations.
  • Users like the integrated system of Giveffect, which allows them to track donors, donations, volunteers, grants, and leads all in one place, and appreciate the responsive customer support and the ease of use of the platform.
  • Users mentioned that Giveffect has a steep learning curve due to its comprehensive feature set, lacks some desired features such as a repeating campaign option and partial refund, and has some issues with household reporting and data integration.
Giveffect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
All-in-one Solutions
6
Features
6
Staff Helpfulness
6
Ease of Use
5
Cons
High Fees
3
Limited Features
3
CRM Integration
2
Data Transfer Issues
2
Donation Management
2
Giveffect features and usability ratings that predict user satisfaction
8.3
Reporting
Average: 8.3
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Gift Tracking
Average: 8.2
8.2
Acknowledgments & Communications
Average: 8.2
Seller Details
Seller
Giveffect
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Giveffect
1,175 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
(88)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $134.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platfor

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Keela Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Customer Support
    13
    Donations Management
    9
    Features
    8
    Communication
    7
    Cons
    Missing Features
    8
    Data Management
    6
    Donation Management
    6
    Email Functionality
    5
    Limited Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Keela features and usability ratings that predict user satisfaction
    7.8
    Reporting
    Average: 8.3
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Gift Tracking
    Average: 8.2
    8.3
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    Fresno, CA
    Twitter
    @Aplos_Software
    901 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platfor

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
Keela Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Customer Support
13
Donations Management
9
Features
8
Communication
7
Cons
Missing Features
8
Data Management
6
Donation Management
6
Email Functionality
5
Limited Features
5
Keela features and usability ratings that predict user satisfaction
7.8
Reporting
Average: 8.3
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
Gift Tracking
Average: 8.2
8.3
Acknowledgments & Communications
Average: 8.2
Seller Details
Company Website
Year Founded
2009
HQ Location
Fresno, CA
Twitter
@Aplos_Software
901 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®

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(216)4.4 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More than just a CRM, Virtuous fully integrates marketing automation, events, online giving, portfolio management, volunteer management, and even more to provide a unified, responsive fundraising plat

    Users
    • Director of Development
    Industries
    • Non-Profit Organization Management
    • Religious Institutions
    Market Segment
    • 62% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Virtuous CRM+ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Features
    18
    Customer Support
    14
    Donor Management
    14
    Donations Management
    13
    Cons
    Missing Features
    13
    Limited Features
    9
    Poor Customer Support
    8
    Limitations
    7
    Limited Customization
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Virtuous CRM+ features and usability ratings that predict user satisfaction
    8.2
    Reporting
    Average: 8.3
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Gift Tracking
    Average: 8.2
    8.3
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Virtuous
    Company Website
    Year Founded
    2014
    HQ Location
    Phoenix, AZ
    Twitter
    @VirtuousCRM
    902 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

More than just a CRM, Virtuous fully integrates marketing automation, events, online giving, portfolio management, volunteer management, and even more to provide a unified, responsive fundraising plat

Users
  • Director of Development
Industries
  • Non-Profit Organization Management
  • Religious Institutions
Market Segment
  • 62% Small-Business
  • 36% Mid-Market
Virtuous CRM+ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Features
18
Customer Support
14
Donor Management
14
Donations Management
13
Cons
Missing Features
13
Limited Features
9
Poor Customer Support
8
Limitations
7
Limited Customization
7
Virtuous CRM+ features and usability ratings that predict user satisfaction
8.2
Reporting
Average: 8.3
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.0
Gift Tracking
Average: 8.2
8.3
Acknowledgments & Communications
Average: 8.2
Seller Details
Seller
Virtuous
Company Website
Year Founded
2014
HQ Location
Phoenix, AZ
Twitter
@VirtuousCRM
902 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we bu

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Funraise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Features
    1
    Options
    1
    Cons
    Donation Management
    1
    Email Functionality
    1
    Insufficient Documentation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Funraise features and usability ratings that predict user satisfaction
    7.3
    Reporting
    Average: 8.3
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Gift Tracking
    Average: 8.2
    7.6
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Funraise
    Year Founded
    2015
    HQ Location
    Costa Mesa, California
    Twitter
    @Funraise
    1,554 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we bu

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Funraise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Features
1
Options
1
Cons
Donation Management
1
Email Functionality
1
Insufficient Documentation
1
Funraise features and usability ratings that predict user satisfaction
7.3
Reporting
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.0
Gift Tracking
Average: 8.2
7.6
Acknowledgments & Communications
Average: 8.2
Seller Details
Seller
Funraise
Year Founded
2015
HQ Location
Costa Mesa, California
Twitter
@Funraise
1,554 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraisin

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Fund-Raising
    Market Segment
    • 65% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Panorama Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Staff Helpfulness
    6
    Ease of Use
    4
    Donor Management
    3
    Fundraising
    3
    Cons
    Learning Curve
    3
    Limited Features
    3
    Missing Features
    3
    Complexity
    2
    Donation Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Panorama features and usability ratings that predict user satisfaction
    7.4
    Reporting
    Average: 8.3
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Gift Tracking
    Average: 8.2
    8.1
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Claymont, DE
    Twitter
    @FrontStream
    2,824 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraisin

Users
No information available
Industries
  • Non-Profit Organization Management
  • Fund-Raising
Market Segment
  • 65% Small-Business
  • 25% Mid-Market
Panorama Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Staff Helpfulness
6
Ease of Use
4
Donor Management
3
Fundraising
3
Cons
Learning Curve
3
Limited Features
3
Missing Features
3
Complexity
2
Donation Management
2
Panorama features and usability ratings that predict user satisfaction
7.4
Reporting
Average: 8.3
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.0
Gift Tracking
Average: 8.2
8.1
Acknowledgments & Communications
Average: 8.2
Seller Details
Year Founded
1999
HQ Location
Claymont, DE
Twitter
@FrontStream
2,824 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(146)4.8 out of 5
Optimized for quick response
7th Easiest To Use in Donor Management software
Save to My Lists
Entry Level Price:Starting at $98.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DonorDock | Fundraising CRM Built for Small Nonprofits Juggling spreadsheets, email tools, and donation platforms? DonorDock replaces the chaos with clarity so you can focus on what matters most.

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Fund-Raising
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DonorDock Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Customer Support
    11
    Intuitive
    7
    Affordable
    5
    Donor Management
    5
    Cons
    Missing Features
    3
    Duplicate Issues
    2
    Learning Curve
    2
    Limited Access
    2
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DonorDock features and usability ratings that predict user satisfaction
    9.1
    Reporting
    Average: 8.3
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Gift Tracking
    Average: 8.2
    9.2
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Fargo, North Dakota
    Twitter
    @donordock
    116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DonorDock | Fundraising CRM Built for Small Nonprofits Juggling spreadsheets, email tools, and donation platforms? DonorDock replaces the chaos with clarity so you can focus on what matters most.

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Fund-Raising
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
DonorDock Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Customer Support
11
Intuitive
7
Affordable
5
Donor Management
5
Cons
Missing Features
3
Duplicate Issues
2
Learning Curve
2
Limited Access
2
Limited Customization
2
DonorDock features and usability ratings that predict user satisfaction
9.1
Reporting
Average: 8.3
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.3
Gift Tracking
Average: 8.2
9.2
Acknowledgments & Communications
Average: 8.2
Seller Details
Company Website
Year Founded
2017
HQ Location
Fargo, North Dakota
Twitter
@donordock
116 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
(20)4.8 out of 5
13th Easiest To Use in Donor Management software
Save to My Lists
Entry Level Price:$250/month 5,001-15,00...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Charityproud is an all-inclusive, cloud-based system providing a 360° view of your constituent engagement. All of the functionality your fundraising teams needs is in our suite of user-friendly tools-

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 95% Small-Business
    • 5% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Charityproud features and usability ratings that predict user satisfaction
    10.0
    Reporting
    Average: 8.3
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Gift Tracking
    Average: 8.2
    10.0
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    North Charleston, US
    Twitter
    @BeCharityproud
    73 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Charityproud is an all-inclusive, cloud-based system providing a 360° view of your constituent engagement. All of the functionality your fundraising teams needs is in our suite of user-friendly tools-

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 95% Small-Business
  • 5% Mid-Market
Charityproud features and usability ratings that predict user satisfaction
10.0
Reporting
Average: 8.3
9.8
Has the product been a good partner in doing business?
Average: 8.9
10.0
Gift Tracking
Average: 8.2
10.0
Acknowledgments & Communications
Average: 8.2
Seller Details
Year Founded
2014
HQ Location
North Charleston, US
Twitter
@BeCharityproud
73 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
(34)4.7 out of 5
6th Easiest To Use in Donor Management software
Save to My Lists
Entry Level Price:$45.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 76% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BetterUnite is a platform that consolidates various functions into one cohesive system, simplifying the management of volunteers, donors, and events for nonprofit organizations.
    • Reviewers frequently mention the platform's user-friendly design, the ability to manage all stages of events, the ease of the registration process, and the exceptional customer support.
    • Reviewers mentioned issues with the volunteer sign-up feature, difficulties with payout reporting and salesforce integration, and challenges in navigating the platform, especially for first-time users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BetterUnite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Customer Support
    15
    Event Management
    11
    Staff Helpfulness
    8
    All-in-one Solution
    7
    Cons
    Lacking Features
    6
    Difficult Learning
    4
    Complexity Issues
    3
    Difficult Reporting
    3
    Inefficient Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BetterUnite features and usability ratings that predict user satisfaction
    8.6
    Reporting
    Average: 8.3
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Gift Tracking
    Average: 8.2
    9.3
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Austin, US
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 76% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BetterUnite is a platform that consolidates various functions into one cohesive system, simplifying the management of volunteers, donors, and events for nonprofit organizations.
  • Reviewers frequently mention the platform's user-friendly design, the ability to manage all stages of events, the ease of the registration process, and the exceptional customer support.
  • Reviewers mentioned issues with the volunteer sign-up feature, difficulties with payout reporting and salesforce integration, and challenges in navigating the platform, especially for first-time users.
BetterUnite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Customer Support
15
Event Management
11
Staff Helpfulness
8
All-in-one Solution
7
Cons
Lacking Features
6
Difficult Learning
4
Complexity Issues
3
Difficult Reporting
3
Inefficient Reporting
3
BetterUnite features and usability ratings that predict user satisfaction
8.6
Reporting
Average: 8.3
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.5
Gift Tracking
Average: 8.2
9.3
Acknowledgments & Communications
Average: 8.2
Seller Details
Company Website
Year Founded
2017
HQ Location
Austin, US
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
(61)4.8 out of 5
8th Easiest To Use in Donor Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GiveWP is the highest rated, most downloaded, and best supported donation plugin for WordPress. Built from the ground up for all your fundraising needs, GiveWP provides you with a powerful donation pl

    Users
    • Executive Director
    • Owner
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 89% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GiveWP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    2
    Affordable
    1
    Campaign Management
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GiveWP features and usability ratings that predict user satisfaction
    9.0
    Reporting
    Average: 8.3
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Gift Tracking
    Average: 8.2
    8.7
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Lansing, Michigan
    Twitter
    @GiveWP
    7,116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GiveWP is the highest rated, most downloaded, and best supported donation plugin for WordPress. Built from the ground up for all your fundraising needs, GiveWP provides you with a powerful donation pl

Users
  • Executive Director
  • Owner
Industries
  • Non-Profit Organization Management
Market Segment
  • 89% Small-Business
  • 7% Mid-Market
GiveWP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
2
Affordable
1
Campaign Management
1
Customer Support
1
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
GiveWP features and usability ratings that predict user satisfaction
9.0
Reporting
Average: 8.3
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.6
Gift Tracking
Average: 8.2
8.7
Acknowledgments & Communications
Average: 8.2
Seller Details
Year Founded
2015
HQ Location
Lansing, Michigan
Twitter
@GiveWP
7,116 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Designed to meet the unique needs of community foundations and other organizations managing fund advisor relationships, CommunitySuite offers robust fund accounting, constituent relationship managemen

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CommunitySuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Continuous Improvement
    8
    Customer Support
    8
    Efficiency
    5
    Features
    5
    Cons
    Integration Issues
    3
    Limitations
    3
    Missing Features
    3
    Learning Curve
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CommunitySuite features and usability ratings that predict user satisfaction
    8.3
    Reporting
    Average: 8.3
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Gift Tracking
    Average: 8.2
    8.3
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Bozeman, MT
    Twitter
    @Foundant
    1,067 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Designed to meet the unique needs of community foundations and other organizations managing fund advisor relationships, CommunitySuite offers robust fund accounting, constituent relationship managemen

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
CommunitySuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Continuous Improvement
8
Customer Support
8
Efficiency
5
Features
5
Cons
Integration Issues
3
Limitations
3
Missing Features
3
Learning Curve
2
Limited Features
2
CommunitySuite features and usability ratings that predict user satisfaction
8.3
Reporting
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.7
Gift Tracking
Average: 8.2
8.3
Acknowledgments & Communications
Average: 8.2
Seller Details
Year Founded
2006
HQ Location
Bozeman, MT
Twitter
@Foundant
1,067 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enri

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 76% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CharityEngine is a comprehensive CRM platform that manages donor relationships, fundraising, communications, and payments, and includes features such as regular donation, sustainers, event attendees, eblasts, sms, surveys, donor reports, and analytics.
    • Reviewers appreciate the all-in-one platform that eliminates the need for multiple systems, the integration of payment processing within the platform, the ability to customize contact records, and the responsive and helpful support team.
    • Users experienced issues such as lack of a designated area for planned gifts, inability to post a split-allocated gift, difficulty in viewing the name of the entity getting the soft credit, inability to attach documents to specific records, and complexity in using the queries feature and embedding donation forms into websites.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CharityEngine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Staff Helpfulness
    9
    All-in-one Solutions
    6
    Ease of Use
    6
    Features
    6
    Cons
    Complexity
    4
    Not User-Friendly
    4
    Complexity Issues
    3
    Difficult Learning
    3
    Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CharityEngine features and usability ratings that predict user satisfaction
    8.7
    Reporting
    Average: 8.3
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Gift Tracking
    Average: 8.2
    8.9
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    McLean, VA
    Twitter
    @CharityEngine
    405 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enri

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 76% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CharityEngine is a comprehensive CRM platform that manages donor relationships, fundraising, communications, and payments, and includes features such as regular donation, sustainers, event attendees, eblasts, sms, surveys, donor reports, and analytics.
  • Reviewers appreciate the all-in-one platform that eliminates the need for multiple systems, the integration of payment processing within the platform, the ability to customize contact records, and the responsive and helpful support team.
  • Users experienced issues such as lack of a designated area for planned gifts, inability to post a split-allocated gift, difficulty in viewing the name of the entity getting the soft credit, inability to attach documents to specific records, and complexity in using the queries feature and embedding donation forms into websites.
CharityEngine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Staff Helpfulness
9
All-in-one Solutions
6
Ease of Use
6
Features
6
Cons
Complexity
4
Not User-Friendly
4
Complexity Issues
3
Difficult Learning
3
Limitations
3
CharityEngine features and usability ratings that predict user satisfaction
8.7
Reporting
Average: 8.3
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.9
Gift Tracking
Average: 8.2
8.9
Acknowledgments & Communications
Average: 8.2
Seller Details
Company Website
Year Founded
1999
HQ Location
McLean, VA
Twitter
@CharityEngine
405 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ToucanTech is a smart, all-in-one software that powers community and membership engagement. Choose a public website or private portal, which combines with a powerful database, email engine and events

    Users
    No information available
    Industries
    • Education Management
    • Primary/Secondary Education
    Market Segment
    • 60% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ToucanTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    4
    Customer Support
    3
    Experience
    3
    Functionality
    3
    Platform Robustness
    3
    Cons
    Learning Curve
    4
    Overwhelming Options
    2
    Complexity Issues
    1
    Limitations
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ToucanTech features and usability ratings that predict user satisfaction
    9.4
    Reporting
    Average: 8.3
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Gift Tracking
    Average: 8.2
    9.3
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    London, GB
    Twitter
    @ToucanTech_
    288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ToucanTech is a smart, all-in-one software that powers community and membership engagement. Choose a public website or private portal, which combines with a powerful database, email engine and events

Users
No information available
Industries
  • Education Management
  • Primary/Secondary Education
Market Segment
  • 60% Small-Business
  • 40% Mid-Market
ToucanTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
4
Customer Support
3
Experience
3
Functionality
3
Platform Robustness
3
Cons
Learning Curve
4
Overwhelming Options
2
Complexity Issues
1
Limitations
1
Limited Customization
1
ToucanTech features and usability ratings that predict user satisfaction
9.4
Reporting
Average: 8.3
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Gift Tracking
Average: 8.2
9.3
Acknowledgments & Communications
Average: 8.2
Seller Details
Year Founded
2014
HQ Location
London, GB
Twitter
@ToucanTech_
288 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(74)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and su

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Museums and Institutions
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Humanitru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    15
    Features
    7
    Integrations
    7
    Customization
    6
    Cons
    Difficult Learning
    6
    Lacking Features
    5
    Not Intuitive
    5
    Data Management
    4
    Donation Management
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Humanitru features and usability ratings that predict user satisfaction
    8.6
    Reporting
    Average: 8.3
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Gift Tracking
    Average: 8.2
    8.4
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Humanitru
    Company Website
    Year Founded
    2016
    HQ Location
    Richmond, US
    Twitter
    @Humanitru
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and su

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Museums and Institutions
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
Humanitru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
15
Features
7
Integrations
7
Customization
6
Cons
Difficult Learning
6
Lacking Features
5
Not Intuitive
5
Data Management
4
Donation Management
4
Humanitru features and usability ratings that predict user satisfaction
8.6
Reporting
Average: 8.3
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.8
Gift Tracking
Average: 8.2
8.4
Acknowledgments & Communications
Average: 8.2
Seller Details
Seller
Humanitru
Company Website
Year Founded
2016
HQ Location
Richmond, US
Twitter
@Humanitru
20 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iMIS® is the only Engagement Management System (EMS) purpose-built for the way associations, unions and non-profits work and designed to meet the unique management needs of association and membership

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 82% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iMIS is a management system that allows customization of the database and business processes to fit specific needs, integrates with third-party applications, and provides support for open APIs.
    • Users like the wide range of processes available on iMIS, its ability to accommodate complex billing structures, the efficient organization of data, and the support received from the ASI Support Desk and consulting services.
    • Reviewers experienced technical issues and glitches, found the content management system outdated, faced a steep learning curve, and had difficulties with the system's extensive customization leading to problems during updates and when needing assistance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iMIS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Features
    25
    Customer Support
    21
    Customizability
    21
    Customization
    17
    Cons
    Learning Curve
    17
    Complexity
    11
    Difficult Learning
    10
    Complexity Issues
    9
    Technical Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iMIS features and usability ratings that predict user satisfaction
    8.3
    Reporting
    Average: 8.3
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Gift Tracking
    Average: 8.2
    8.1
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1991
    HQ Location
    Alexandria, Virginia
    Twitter
    @iMISbyASI
    5,794 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    243 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iMIS® is the only Engagement Management System (EMS) purpose-built for the way associations, unions and non-profits work and designed to meet the unique management needs of association and membership

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 82% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iMIS is a management system that allows customization of the database and business processes to fit specific needs, integrates with third-party applications, and provides support for open APIs.
  • Users like the wide range of processes available on iMIS, its ability to accommodate complex billing structures, the efficient organization of data, and the support received from the ASI Support Desk and consulting services.
  • Reviewers experienced technical issues and glitches, found the content management system outdated, faced a steep learning curve, and had difficulties with the system's extensive customization leading to problems during updates and when needing assistance.
iMIS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Features
25
Customer Support
21
Customizability
21
Customization
17
Cons
Learning Curve
17
Complexity
11
Difficult Learning
10
Complexity Issues
9
Technical Issues
9
iMIS features and usability ratings that predict user satisfaction
8.3
Reporting
Average: 8.3
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.0
Gift Tracking
Average: 8.2
8.1
Acknowledgments & Communications
Average: 8.2
Seller Details
Company Website
Year Founded
1991
HQ Location
Alexandria, Virginia
Twitter
@iMISbyASI
5,794 Twitter followers
LinkedIn® Page
www.linkedin.com
243 employees on LinkedIn®
(440)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $4,150.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iWave by Kindsight is a comprehensive prospect research and donor intelligence platform designed to empower nonprofits in their fundraising efforts. It provides fundraising professionals with the tool

    Users
    • Prospect Research Analyst
    • Development Associate
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 44% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iWave Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Database Management
    1
    Staff Helpfulness
    1
    Cons
    Slow Performance
    1
    Technical Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iWave features and usability ratings that predict user satisfaction
    10.0
    Reporting
    Average: 8.3
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    Gift Tracking
    Average: 8.2
    5.0
    Acknowledgments & Communications
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kindsight
    Company Website
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    335 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iWave by Kindsight is a comprehensive prospect research and donor intelligence platform designed to empower nonprofits in their fundraising efforts. It provides fundraising professionals with the tool

Users
  • Prospect Research Analyst
  • Development Associate
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 44% Mid-Market
  • 39% Small-Business
iWave Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Database Management
1
Staff Helpfulness
1
Cons
Slow Performance
1
Technical Issues
1
iWave features and usability ratings that predict user satisfaction
10.0
Reporting
Average: 8.3
9.5
Has the product been a good partner in doing business?
Average: 8.9
0.0
Gift Tracking
Average: 8.2
5.0
Acknowledgments & Communications
Average: 8.2
Seller Details
Seller
Kindsight
Company Website
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
335 employees on LinkedIn®