# Keela Reviews
**Vendor:** Velora  
**Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 98
## About Keela
Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.



## Keela Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Keela, highlighting its user-friendly interface and straightforward setup process. (23 reviews)
- Users commend the **quick and efficient customer support** of Keela, making assistance readily available when needed. (14 reviews)
- Users love the **ease of use and efficiency** of Keela, enhancing donor management and campaign organization seamlessly. (9 reviews)
- Users value the **streamlined donor management** in Keela, enhancing fundraising and organization efficiency significantly. (9 reviews)
- Users appreciate the **integrated email communication** of Keela, enhancing efficiency and simplifying donor management. (9 reviews)
- Users praise Keela for its **user-friendly interface** and seamless integration, enhancing efficiency for nonprofits with ease. (9 reviews)
- Easy Setup (8 reviews)
- Automation (7 reviews)
- Campaign Management (7 reviews)
- Email Marketing (7 reviews)

**What users dislike:**

- Users find the **missing features** in Keela limiting, particularly for automations and mobile optimization in email marketing. (7 reviews)
- Users are disappointed by the lack of **mobile preview options** for email campaigns, impacting design and accessibility. (6 reviews)
- Users note **limited features** , especially in automation complexity and email design, which affect overall flexibility. (6 reviews)
- Users find Keela's **poor design** frustrating, lacking vital features like mobile previews and efficient database functionality. (6 reviews)
- Users struggle with **data management complexities** in Keela, impacting performance tracking and communication in different languages. (5 reviews)
- Users report **difficulties in managing and cleaning data** on Keela, leading to duplicates and manual effort. (5 reviews)
- Email Management (5 reviews)
- Integration Issues (5 reviews)
- Users highlight **functionality limitations** in Keela, particularly with navigation and tracking features that hinder efficient usage. (4 reviews)
- Limited Access (4 reviews)



- [View Keela pricing details and edition comparison](https://www.g2.com/products/aplos-software-keela/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A59%3A29+-0500&secure%5Bsession_id%5D=c6161796-2d4f-4a5b-aefc-e5c40639662d&secure%5Btoken%5D=9f1ea2d7bc74be5772eccc6d22b0be15fb32e3ee4c6c99770c30d3c2534fec0b&format=llm_user)
## Keela Integrations
  - [Aplos](https://www.g2.com/products/aplos/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Raisely](https://www.g2.com/products/raisely/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)

## Keela Features
**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Administration**
- User Dashboard
- Donor Profiles
- Reporting
- Templates
- Customization

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Proposal Management**
- Form Building
- Review Tools
- Grantee Portal
- Attachments
- Task Management

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising

**Donor Management**
- Moves Management
- Pledge Tracking
- E-Document Storage
- Acknowledgments & Communications

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics

**Fund Tracking**
- Disbursements
- Grant Allocations
- Email Notifications

**Marketing**
- Email Marketing
- Direct Mail Tools

**Interoperability**
- Event Tracking
- Gift Tracking
- Fund Accounting

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Impact & Outcomes**
- Program Evaluation
- Data Analytics
- Ad Hoc Reporting
- Dashboards

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports

**Grant Prospecting**
- Funder Lists
- Automated Responses

**Integrations**
- Accounting
- Fundraising
- Grant Management
- Sales POS

**Compliance**
- Eligibility Screening
- Auditing

**Integrations**
- Fund Accounting
- Donor Management

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration

## Top Keela Alternatives
  - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (875 reviews)
  - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (562 reviews)
  - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (416 reviews)