Fundraise Up Reviews & Product Details

If you are an international non-profit, Fundraise Up is the solution you've been looking for. It’s the first platform we’ve seen that seamlessly handles multi-country fundraising in one place.

The highlights for us:

Localized Compliance: Handles things like UK Gift Aid out of the box.

Subaccount Structure: One platform with shared branding, but different bank accounts for each country (USA, UK, Canada, Australia).

Salesforce Integration: Flexible and easy to map to our existing CRM setup.

It has drastically reduced our administrative overhead and simplified our global campaigns. Highly recommended! Review collected by and hosted on G2.com.

While the platform is excellent for international growth, the Zapier-to-Salesforce integration has two significant gaps that create manual work for our team:

Multi-currency Data Mapping: Currently, the Zapier integration doesn't include the original donation amount for non-USD transactions in the mappable data. This forces us to manually go into Salesforce and enter the local currency amount for every international donation, which is a major hurdle for a global org.

P2P Trigger Limitations: There isn't a straightforward Zapier trigger to create a new Salesforce Campaign when a Peer-to-Peer fundraiser signs up. Currently, we can only trigger an action once a donation is actually made. This makes it difficult to track and nurture new fundraisers the moment they start their campaign.

Fixing these two integration gaps would make the platform nearly perfect for our workflow. Review collected by and hosted on G2.com.

Ease of use, industry-leading tech that is constantly optimizing the donor experience to make it as easy as possible for people to give using whatever method works best for them. I also appreciate how easily and how well Fundraise Up integrates with our CRM. Their customer support is also top-notch: they reply quickly with answers that are easy for non-tech oriented people to understand. Setting up Fundraise Up was also extraordinarily easy. Review collected by and hosted on G2.com.

I wish the fee structure was a bit lower! Review collected by and hosted on G2.com.

Fundraise Up is intuitive and easy to use, for both implementation and management. The customer support is quick and helpful, everyone I've worked with has been very knowledgeable and friendly. I've used Fundraise Up in multiple roles and it helps us automate the flow of donations into our CRM (Salesforce) accurately in real-time. Review collected by and hosted on G2.com.

The Integrations menu is a bit hard to find at first (you have to click within Settings) but once you know where it is, its fine. Review collected by and hosted on G2.com.

Fundraise Up is easy to use, has great widgets, and the customer service is fantastic! Review collected by and hosted on G2.com.

I haven't found any downsides yet! All is pretty fantastic. Review collected by and hosted on G2.com.

The ability to set up a variety of fundraising campaigns and made them accessible to our audiences across all media and communication channels. Excellent customer service. Review collected by and hosted on G2.com.

The platform is raising us too much money ;-) Review collected by and hosted on G2.com.

I love how easy to use and intuative the system is. Review collected by and hosted on G2.com.

Sometimes it almost feels like too many features. Review collected by and hosted on G2.com.

I like that it's agile and that it can be implemented into different formats for execution. Review collected by and hosted on G2.com.

I don't like the fact that we are unable to re-allocate the fundraiser's donation between fundraisers. For example, a donor accidentally donated their amount to another campaign. I was able to re-allocate his amount to the correct campaign. However, I was unable to to further re-allocate that amount to his Fundraiser's page.

Also, it would be great if you could provide the Fundraiser's Team Admin with the general fundraiser's page link without being attached to the team member. That way, they also have the option of sharing that general donation page link that is not attached to a particular team member. Review collected by and hosted on G2.com.

The platform is straightforward to configure and offers embeddable widgets, which makes integration seamless. I found the customer support and migration assistance to be excellent. Implementing it on my existing website was simple, and connecting it with my CRM was also hassle-free. Review collected by and hosted on G2.com.

The only challenge we encounter is when we need to manage offline transactions. Review collected by and hosted on G2.com.

FRU makes their product easy to implement and easy to use for donors and for users. Out of all of our partners integrating with our Salesforce CRM, FRU was the most seamless. Review collected by and hosted on G2.com.

I have had mixed results with their customer support. Sometimes, they respond quickly, concisely and get me what I need. Other times, it could be a week or two before coming to a resolution on something that, to me, seems like an easy question.

They pride themselves on their customizability, but quickly I realized there were aspects we had in our last platform that were not customizable in this platform. There have been times where I ask for a change, and I hear that their program is optimized, but I can show proof that it isn't optimized for us. An example would be that my donors want to list why they are making a gift before actually giving one. FRU says that the "why" question should come last, so I cannot move it. Review collected by and hosted on G2.com.

Fundraise Up is incredibly easy to use and has made managing donations a breeze. The powerful and well-designed features make the entire fundraising process more effective. Their customer service is prompt, helpful, and always ready to assist. Highly recommended! Review collected by and hosted on G2.com.

The export feature has the dollar value with the CAD in it. Also, there are too many columns that we don't need. For reconciliation purposes, we have to sort it every time. Review collected by and hosted on G2.com.