Fundraise Up Reviews & Product Details

I like that Fundraise Up supports multiple Stripe accounts by creating sub-accounts for different regions, which helps us manage each region’s account separately. The HubSpot integration is also a plus as it helps us have all our data in our CRM. Initially, it was a bit overwhelming as we were new to the platform, but later we found Fundraise Up to be well-built and robust. Review collected by and hosted on G2.com.

Fundraise Up does not support manual payment methods, which is a great setback for us as many of our donors pay as check, cash, or bank transfers. We had to develop a platform using HubSpot to handle this, which cost us around 10,000 USD. Initially, it was a bit overwhelming as we were new to the platform. Review collected by and hosted on G2.com.

What I like most about Fundraise Up is how it simplifies the donation experience for users while still providing strong analytics and optimization tools for marketers. The platform feels very intuitive, and features like smart donation forms and A/B testing make it easier to improve conversion rates without requiring heavy development work. I can also track donor behavior clearly, which helps me make data-driven decisions to improve overall fundraising performance. Review collected by and hosted on G2.com.

One thing I dislike about Fundraise Up is that some advanced customizations feel limited unless you have developer support. Although the platform is generally user-friendly, certain integrations or design tweaks still require extra setup time to get right. Reporting is solid overall, but I sometimes wish there were more flexible dashboard options so I could dig deeper into the analysis. Review collected by and hosted on G2.com.

What I like best about Fundraise Up is its donor-friendly, high-conversion donation experience.

The clean UI, smart checkout flows, and features like recurring donations and one-click upsells make it easier to increase donations without adding friction for donors. Review collected by and hosted on G2.com.

What I dislike about Fundraise Up is the limited flexibility in deep customization for certain layouts and flows.

It can also feel costly for smaller organizations, especially when advanced features are needed. Review collected by and hosted on G2.com.

If you are an international non-profit, Fundraise Up is the solution you've been looking for. It’s the first platform we’ve seen that seamlessly handles multi-country fundraising in one place.

The highlights for us:

Localized Compliance: Handles things like UK Gift Aid out of the box.

Subaccount Structure: One platform with shared branding, but different bank accounts for each country (USA, UK, Canada, Australia).

Salesforce Integration: Flexible and easy to map to our existing CRM setup.

It has drastically reduced our administrative overhead and simplified our global campaigns. Highly recommended! Review collected by and hosted on G2.com.

While the platform is excellent for international growth, the Zapier-to-Salesforce integration has two significant gaps that create manual work for our team:

Multi-currency Data Mapping: Currently, the Zapier integration doesn't include the original donation amount for non-USD transactions in the mappable data. This forces us to manually go into Salesforce and enter the local currency amount for every international donation, which is a major hurdle for a global org.

P2P Trigger Limitations: There isn't a straightforward Zapier trigger to create a new Salesforce Campaign when a Peer-to-Peer fundraiser signs up. Currently, we can only trigger an action once a donation is actually made. This makes it difficult to track and nurture new fundraisers the moment they start their campaign.

Fixing these two integration gaps would make the platform nearly perfect for our workflow. Review collected by and hosted on G2.com.

This platform is user-friendly and clean. I've heard from donors how much they like its clarity. It works well and is supported by a responsive team. Review collected by and hosted on G2.com.

Fees, of course. But you'll have that wherever you go I suppose. Thankfully most folks opt to cover them, but when they don't it's not fun. Review collected by and hosted on G2.com.

Ease of use, industry-leading tech that is constantly optimizing the donor experience to make it as easy as possible for people to give using whatever method works best for them. I also appreciate how easily and how well Fundraise Up integrates with our CRM. Their customer support is also top-notch: they reply quickly with answers that are easy for non-tech oriented people to understand. Setting up Fundraise Up was also extraordinarily easy. Review collected by and hosted on G2.com.

I wish the fee structure was a bit lower! Review collected by and hosted on G2.com.

I like the ability to optimize the donation experience with smart features like AI driven suggestions and seamless checkout. Review collected by and hosted on G2.com.

Customization and deeper integrations can be sometimes limited. Review collected by and hosted on G2.com.

I like that I can track my client's donations and where the money is coming from. Review collected by and hosted on G2.com.

I don't like the lack of integration it has with digital advertising platforms. Review collected by and hosted on G2.com.

I like that It's very user-friendly and I can easily implement it within my client's site which is a non-profit organization. Review collected by and hosted on G2.com.

Lack of tutorials or guidance when trying to integrate 3rd party tools. Review collected by and hosted on G2.com.

Fundraise Up is intuitive and easy to use, for both implementation and management. The customer support is quick and helpful, everyone I've worked with has been very knowledgeable and friendly. I've used Fundraise Up in multiple roles and it helps us automate the flow of donations into our CRM (Salesforce) accurately in real-time. Review collected by and hosted on G2.com.

The Integrations menu is a bit hard to find at first (you have to click within Settings) but once you know where it is, its fine. Review collected by and hosted on G2.com.