Fundraise Up Reviews & Product Details

Fundraise Up provides an easy to use and easy to setup platform for donation management. Everything from taking the donation to receipting is included in the platform. There are a variety of methods available in the platform for taking payments (e.g. Stripe, PayPal, etc), which makes life easier for our donors. I had some issues when setting up our sub-accounts for multiple entities (they had prioritized the wrong org as our primary account, which messed things up), but the support team was quick to take care of things and help us get it all squared away before going live. Getting connected to payment platforms and our CRM was straightforward and seamless. Review collected by and hosted on G2.com.

The element options for adding to your website have limited customization. I would love a donate button that didn't have the little heart emoji and flashing background, but that option simply isn't available.

We've found that in certain countries where the value of the local currency is extremely low vs. USD the maximum you can donate in the local currency equates to under $20 USD - we understand this is due to character limits in the payment processing, but it would be nice if there was a way to have those countries default to USD instead (without making ALL countries default to USD). Review collected by and hosted on G2.com.

I like that Fundraise Up supports multiple Stripe accounts by creating sub-accounts for different regions, which helps us manage each region’s account separately. The HubSpot integration is also a plus as it helps us have all our data in our CRM. Initially, it was a bit overwhelming as we were new to the platform, but later we found Fundraise Up to be well-built and robust. Review collected by and hosted on G2.com.

Fundraise Up does not support manual payment methods, which is a great setback for us as many of our donors pay as check, cash, or bank transfers. We had to develop a platform using HubSpot to handle this, which cost us around 10,000 USD. Initially, it was a bit overwhelming as we were new to the platform. Review collected by and hosted on G2.com.

What I like most about Fundraise Up is how it simplifies the donation experience for users while still providing strong analytics and optimization tools for marketers. The platform feels very intuitive, and features like smart donation forms and A/B testing make it easier to improve conversion rates without requiring heavy development work. I can also track donor behavior clearly, which helps me make data-driven decisions to improve overall fundraising performance. Review collected by and hosted on G2.com.

One thing I dislike about Fundraise Up is that some advanced customizations feel limited unless you have developer support. Although the platform is generally user-friendly, certain integrations or design tweaks still require extra setup time to get right. Reporting is solid overall, but I sometimes wish there were more flexible dashboard options so I could dig deeper into the analysis. Review collected by and hosted on G2.com.

What I like best about Fundraise Up is its donor-friendly, high-conversion donation experience.

The clean UI, smart checkout flows, and features like recurring donations and one-click upsells make it easier to increase donations without adding friction for donors. Review collected by and hosted on G2.com.

What I dislike about Fundraise Up is the limited flexibility in deep customization for certain layouts and flows.

It can also feel costly for smaller organizations, especially when advanced features are needed. Review collected by and hosted on G2.com.

If you are an international non-profit, Fundraise Up is the solution you've been looking for. It’s the first platform we’ve seen that seamlessly handles multi-country fundraising in one place.

The highlights for us:

Localized Compliance: Handles things like UK Gift Aid out of the box.

Subaccount Structure: One platform with shared branding, but different bank accounts for each country (USA, UK, Canada, Australia).

Salesforce Integration: Flexible and easy to map to our existing CRM setup.

It has drastically reduced our administrative overhead and simplified our global campaigns. Highly recommended! Review collected by and hosted on G2.com.

While the platform is excellent for international growth, the Zapier-to-Salesforce integration has two significant gaps that create manual work for our team:

Multi-currency Data Mapping: Currently, the Zapier integration doesn't include the original donation amount for non-USD transactions in the mappable data. This forces us to manually go into Salesforce and enter the local currency amount for every international donation, which is a major hurdle for a global org.

P2P Trigger Limitations: There isn't a straightforward Zapier trigger to create a new Salesforce Campaign when a Peer-to-Peer fundraiser signs up. Currently, we can only trigger an action once a donation is actually made. This makes it difficult to track and nurture new fundraisers the moment they start their campaign.

Fixing these two integration gaps would make the platform nearly perfect for our workflow. Review collected by and hosted on G2.com.

This platform is user-friendly and clean. I've heard from donors how much they like its clarity. It works well and is supported by a responsive team. Review collected by and hosted on G2.com.

Fees, of course. But you'll have that wherever you go I suppose. Thankfully most folks opt to cover them, but when they don't it's not fun. Review collected by and hosted on G2.com.

Very fast replies to any enquiries that we have. The display of data as percentage and caparisons with previous year month and everything is the best. Easy to sync with other platforms like HubSpot where we get all recuring plans and every data there for workflow. Review collected by and hosted on G2.com.

We work on a project where the api of fundraiseup was used and if we pull more than i guess 1500 around data at once then it give code 429, thats exhausting. Review collected by and hosted on G2.com.

Ease of use, industry-leading tech that is constantly optimizing the donor experience to make it as easy as possible for people to give using whatever method works best for them. I also appreciate how easily and how well Fundraise Up integrates with our CRM. Their customer support is also top-notch: they reply quickly with answers that are easy for non-tech oriented people to understand. Setting up Fundraise Up was also extraordinarily easy. Review collected by and hosted on G2.com.

I wish the fee structure was a bit lower! Review collected by and hosted on G2.com.

I like that I can track my client's donations and where the money is coming from. Review collected by and hosted on G2.com.

I don't like the lack of integration it has with digital advertising platforms. Review collected by and hosted on G2.com.

I like that It's very user-friendly and I can easily implement it within my client's site which is a non-profit organization. Review collected by and hosted on G2.com.

Lack of tutorials or guidance when trying to integrate 3rd party tools. Review collected by and hosted on G2.com.