Keela Pricing Overview

I appreciate that it is user-friendly and affordable. Their Keela Community provides 24/7 tech support to troubleshoot problems and questions. I have never not been able to solve a problem or answer a question from the resources they provide! Review collected by and hosted on G2.com.

The ability to organize information and lists is limited, especially in the task function under projects. I wish the reports function was a little more user-friendly. Review collected by and hosted on G2.com.

Keela has a lot of automations that make life as a small non-profit easy but also professional. The integrated email and form tools are easy to use and look great. Generally, it is a user-friendly interface for both employee and donor/subscriber. Customer support is quick to answer your inquiries. Keela also integrates with many other systems, and its partnership with Raisely is especially beneficial for campaign fundraising. Review collected by and hosted on G2.com.

As someone who works with Keela daily and uses it both for communication purposes and data administration, Keela has some work to do when it comes to working with the data. It is not easy to keep data clean, especially with email subscription and donation forms entering straight into the system with no approval system in place, you end up with a lot of duplicate records and messy data as donors/subscribers are entering their information directly. There is no easy clean up tool so you do a lot of the work manually. I believe Keela also has a way to go on querying on, importing and exporting data. I find it difficult to receive all the information you may desire. What I will say is that I do believe Keela is actively working on improving these processes. Review collected by and hosted on G2.com.