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Giveffect

By Giveffect

4.1 out of 5 stars

How would you rate your experience with Giveffect?

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Giveffect Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the responsive customer support of Giveffect, appreciating the immediate assistance and helpful resources available. (10 mentions)
Users value Giveffect's all-in-one solutions that streamline nonprofit operations and enhance focus on mission-driven work. (6 mentions)
Users praise the supportive account managers at Giveffect, valuing their expertise and quick response times for nonprofits. (6 mentions)
Users appreciate the helpfulness of the staff, as they provide excellent support and respond quickly to needs. (6 mentions)
Users find Giveffect’s interface to be very easy to navigate, enhancing their experience and saving time significantly. (5 mentions)
Users value the centralized management of Giveffect, streamlining processes and enhancing efficiency for their nonprofit operations. (4 mentions)
Users appreciate the seamless integration and user-friendly interface of Giveffect for efficient donor management. (4 mentions)
Users value the user-friendly interface of Giveffect, appreciating its ease of learning and seamless integration. (3 mentions)
Users express concern over high fees associated with Giveffect, prompting them to seek more affordable alternatives. (3 mentions)
Users find limited features in Giveffect, with workarounds that can be clunky and lacking necessary integrations. (3 mentions)
Users find the CRM integration cumbersome with overlapping features, leading to data management challenges. (2 mentions)
Users struggle with data transfer issues that complicate transitions and hinder effective use of Giveffect's features. (2 mentions)
Users face clunky workarounds in donation management, impacting integration and limiting features compared to previous platforms. (2 mentions)
Users feel the platform is too expensive, prompting some to seek more affordable alternatives despite its benefits. (2 mentions)
Users find insufficient documentation challenging, as it complicates understanding and managing the platform effectively. (2 mentions)
Users feel the pricing issues with Giveffect may lead them to seek more affordable alternatives despite its benefits. (2 mentions)

Top Pros or Advantages of Giveffect

1. Customer Support
Users value the responsive customer support of Giveffect, appreciating the immediate assistance and helpful resources available.
See 10 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Support and Training Make Giveffect a Standout"

What do you like about Giveffect?

Our account manager and training manager have been amazing. They are quick to respond to any questions I have and walk through examples with me. The H

Shari B.
SB

Shari B.

Small-Business (50 or fewer emp.)

4.0/5

"Excellent customer service and great responsiveness to feedback and turning it into results!"

What do you like about Giveffect?

We really appreciate how seamlessly everything is integrated within Giveffect. We are able to track not only donors and donations, but volunteers, gra

2. All-in-one Solutions
Users value Giveffect's all-in-one solutions that streamline nonprofit operations and enhance focus on mission-driven work.
See 6 mentions

See Related User Reviews

EL

Elizabeth L.

Small-Business (50 or fewer emp.)

5.0/5

"i recommend this product all the time."

What do you like about Giveffect?

I love that everything is in one place. I love the people involved and the fact that they listen to your needs and work to solve them instead of just

Kieran T.
KT

Kieran T.

Small-Business (50 or fewer emp.)

4.5/5

"The "Cadillac" of CRMs!"

What do you like about Giveffect?

Giveffect's Client Success Account Managers are fantastic; they know the system inside out with fast response times. Even though we're a small nonprof

3. Features
Users praise the supportive account managers at Giveffect, valuing their expertise and quick response times for nonprofits.
See 6 mentions

See Related User Reviews

Shari B.
SB

Shari B.

Small-Business (50 or fewer emp.)

4.0/5

"Excellent customer service and great responsiveness to feedback and turning it into results!"

What do you like about Giveffect?

We really appreciate how seamlessly everything is integrated within Giveffect. We are able to track not only donors and donations, but volunteers, gra

Christina K.
CK

Christina K.

Small-Business (50 or fewer emp.)

4.5/5

"Clear, centralized platform with excellent customer service"

What do you like about Giveffect?

Giveffect has been a wonderful CRM system for us. We use the campaign feature to host almost all of our events: campaigns are aesthetically pleasing,

4. Staff Helpfulness
Users appreciate the helpfulness of the staff, as they provide excellent support and respond quickly to needs.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Support and Training Make Giveffect a Standout"

What do you like about Giveffect?

Our account manager and training manager have been amazing. They are quick to respond to any questions I have and walk through examples with me. The H

EL

Elizabeth L.

Small-Business (50 or fewer emp.)

5.0/5

"i recommend this product all the time."

What do you like about Giveffect?

I love that everything is in one place. I love the people involved and the fact that they listen to your needs and work to solve them instead of just

5. Ease of Use
Users find Giveffect’s interface to be very easy to navigate, enhancing their experience and saving time significantly.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great tool for managing non-profit"

What do you like about Giveffect?

Very easy to navigate and capture all information regarding donors, campaigns, volunteers and much more. Online support and videos were top notch.

Kieran T.
KT

Kieran T.

Small-Business (50 or fewer emp.)

4.5/5

"The "Cadillac" of CRMs!"

What do you like about Giveffect?

Giveffect's Client Success Account Managers are fantastic; they know the system inside out with fast response times. Even though we're a small nonprof

6. Centralized Management
Users value the centralized management of Giveffect, streamlining processes and enhancing efficiency for their nonprofit operations.
See 4 mentions

See Related User Reviews

EL

Elizabeth L.

Small-Business (50 or fewer emp.)

5.0/5

"i recommend this product all the time."

What do you like about Giveffect?

I love that everything is in one place. I love the people involved and the fact that they listen to your needs and work to solve them instead of just

Teri H.
TH

Teri H.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing product and team!"

What do you like about Giveffect?

I love that all the systems are integrated together. I hated having multiple windows open and switching from platform to platform. With Giveffect eve

7. Donor Management
Users appreciate the seamless integration and user-friendly interface of Giveffect for efficient donor management.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great tool for managing non-profit"

What do you like about Giveffect?

Very easy to navigate and capture all information regarding donors, campaigns, volunteers and much more. Online support and videos were top notch.

LQ

Liz Q.

Small-Business (50 or fewer emp.)

5.0/5

"We love Giveeffect!"

What do you like about Giveffect?

Giveffect is well-regarded for its all-in-one platform that combines donor management, fundraising, volunteer coordination, and marketing automation i

8. User Interface
Users value the user-friendly interface of Giveffect, appreciating its ease of learning and seamless integration.
See 3 mentions

See Related User Reviews

Shari B.
SB

Shari B.

Small-Business (50 or fewer emp.)

4.0/5

"Excellent customer service and great responsiveness to feedback and turning it into results!"

What do you like about Giveffect?

We really appreciate how seamlessly everything is integrated within Giveffect. We are able to track not only donors and donations, but volunteers, gra

Kieran T.
KT

Kieran T.

Small-Business (50 or fewer emp.)

4.5/5

"The "Cadillac" of CRMs!"

What do you like about Giveffect?

Giveffect's Client Success Account Managers are fantastic; they know the system inside out with fast response times. Even though we're a small nonprof

Top Cons or Disadvantages of Giveffect

1. High Fees
Users express concern over high fees associated with Giveffect, prompting them to seek more affordable alternatives.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great tool for managing non-profit"

What do you dislike about Giveffect?

The support from the Giveffect team was incredible, sadly the cost of the platform made us look for a less expensive program.

Kieran T.
KT

Kieran T.

Small-Business (50 or fewer emp.)

4.5/5

"The "Cadillac" of CRMs!"

What do you dislike about Giveffect?

Some feature workarounds can be clunky; like surveying members, which is possible but integrating form data back into individual records is problemati

2. Limited Features
Users find limited features in Giveffect, with workarounds that can be clunky and lacking necessary integrations.
See 3 mentions

See Related User Reviews

LS

Lawrence S.

Small-Business (50 or fewer emp.)

4.5/5

"A great all-in-one nonprofit platform!"

What do you dislike about Giveffect?

With so many overlapping features, it took some time to wrap my head around how our database was set up (I was not part of the team that first signed

Kieran T.
KT

Kieran T.

Small-Business (50 or fewer emp.)

4.5/5

"The "Cadillac" of CRMs!"

What do you dislike about Giveffect?

Some feature workarounds can be clunky; like surveying members, which is possible but integrating form data back into individual records is problemati

3. CRM Integration
Users find the CRM integration cumbersome with overlapping features, leading to data management challenges.
See 2 mentions

See Related User Reviews

LS

Lawrence S.

Small-Business (50 or fewer emp.)

4.5/5

"A great all-in-one nonprofit platform!"

What do you dislike about Giveffect?

With so many overlapping features, it took some time to wrap my head around how our database was set up (I was not part of the team that first signed

NM

Nycky M.

Small-Business (50 or fewer emp.)

5.0/5

"Giveffect has all the bells and whistles!"

What do you dislike about Giveffect?

Our former platform allowed for custom thank you videos to be emailed to our donors from directly within the CRM. While Giveffect doesn't have that te

4. Data Transfer Issues
Users struggle with data transfer issues that complicate transitions and hinder effective use of Giveffect's features.
See 2 mentions

See Related User Reviews

LQ

Liz Q.

Small-Business (50 or fewer emp.)

5.0/5

"We love Giveeffect!"

What do you dislike about Giveffect?

One common dislike about Giveffect is its steep learning curve due to the platform’s comprehensive feature set. While it's powerful, new users—especia

Christina K.
CK

Christina K.

Small-Business (50 or fewer emp.)

4.5/5

"Clear, centralized platform with excellent customer service"

What do you dislike about Giveffect?

There are some features that are missing we would really love to see. There is no option for a repeating campaign, which is difficult for us as we oft

5. Donation Management
Users face clunky workarounds in donation management, impacting integration and limiting features compared to previous platforms.
See 2 mentions

See Related User Reviews

Kieran T.
KT

Kieran T.

Small-Business (50 or fewer emp.)

4.5/5

"The "Cadillac" of CRMs!"

What do you dislike about Giveffect?

Some feature workarounds can be clunky; like surveying members, which is possible but integrating form data back into individual records is problemati

NM

Nycky M.

Small-Business (50 or fewer emp.)

5.0/5

"Giveffect has all the bells and whistles!"

What do you dislike about Giveffect?

Our former platform allowed for custom thank you videos to be emailed to our donors from directly within the CRM. While Giveffect doesn't have that te

6. Expensive
Users feel the platform is too expensive, prompting some to seek more affordable alternatives despite its benefits.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great tool for managing non-profit"

What do you dislike about Giveffect?

The support from the Giveffect team was incredible, sadly the cost of the platform made us look for a less expensive program.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Master of Multiple"

What do you dislike about Giveffect?

The household reporting still has some kinks to work out in order to sync seamlessly between members of a household, pulling in all needed aggregate i

7. Insufficient Documentation
Users find insufficient documentation challenging, as it complicates understanding and managing the platform effectively.
See 2 mentions

See Related User Reviews

LS

Lawrence S.

Small-Business (50 or fewer emp.)

4.5/5

"A great all-in-one nonprofit platform!"

What do you dislike about Giveffect?

With so many overlapping features, it took some time to wrap my head around how our database was set up (I was not part of the team that first signed

Kieran T.
KT

Kieran T.

Small-Business (50 or fewer emp.)

4.5/5

"The "Cadillac" of CRMs!"

What do you dislike about Giveffect?

Some feature workarounds can be clunky; like surveying members, which is possible but integrating form data back into individual records is problemati

8. Pricing Issues
Users feel the pricing issues with Giveffect may lead them to seek more affordable alternatives despite its benefits.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great tool for managing non-profit"

What do you dislike about Giveffect?

The support from the Giveffect team was incredible, sadly the cost of the platform made us look for a less expensive program.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Master of Multiple"

What do you dislike about Giveffect?

The household reporting still has some kinks to work out in order to sync seamlessly between members of a household, pulling in all needed aggregate i

Giveffect Reviews (63)

Reviews

Giveffect Reviews (63)

4.1
63 reviews
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G2 reviews are authentic and verified.
NM
Development Director
Small-Business (50 or fewer emp.)
"Giveffect has all the bells and whistles!"
What do you like best about Giveffect?

When we were started searching for a new CRM, we went with Giveffect because it offered all the bells and whistles without all the extra charges. The price was very reasonable, and there are so many capabilities that nearly 3 years into our subscription, and we still have so many tools we barely scratched the surface on. I love their help feature and online chat, and customer support has been amazing! Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Our former platform allowed for custom thank you videos to be emailed to our donors from directly within the CRM. While Giveffect doesn't have that technology, they do have video recording capabilities through an integration. It's not quite as seamless but still sufficient. Review collected by and hosted on G2.com.

Shari B.
SB
Development Administrative Assistant
Small-Business (50 or fewer emp.)
"Excellent customer service and great responsiveness to feedback and turning it into results!"
What do you like best about Giveffect?

We really appreciate how seamlessly everything is integrated within Giveffect. We are able to track not only donors and donations, but volunteers, grants and leads all in one system. The interface is one of the easiest to learn and work with. Support is never far — our account manager is always responsive and eager to help us when needed! Their live customer support feature is easy to use, and we appreciate being able to chat with an actual person immediately. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

We haven't been able to utilize the events side of things as much as we would have liked when we originally purchased the product, but Giveffect has been making many changes and additions to this side of the product and we are hopeful that we will be able to utilize it for upcoming events. There are some additional features here and there that we would like to see implemented, but are hopeful based on previous responsiveness. Review collected by and hosted on G2.com.

Jasmine S.
JS
Development Director
Small-Business (50 or fewer emp.)
"Best CRM for a small non-profit!"
What do you like best about Giveffect?

Giveffect is a game-changer for our small nonprofit, SoléAna Stables! This comprehensive CRM has streamlined our operations and empowered us to make a meaningful impact. Navigating the platform is a breeze, thanks to its user-friendly interface. If we ever encounter any hiccups, our dedicated account manager is just a message away, ready to assist and implement any necessary tweaks.

Creating engaging fundraising campaigns and email initiatives has never been easier with Giveffect. The Ai Writer tool is a particular favorite of ours, making content creation a seamless and efficient process. Our account managers have been an invaluable asset, always attentive and proactive in addressing our needs.

At SoléAna Stables, we believe in the healing power of horses and the positive change they can inspire. With Giveffect by our side, we can focus on our mission with confidence, knowing that we have a reliable partner supporting us every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

There are a few functionality issues, but Giveffect is excellent at taking suggestions and implementing them! Review collected by and hosted on G2.com.

Teri H.
TH
Chief Operations Officer
Small-Business (50 or fewer emp.)
"Amazing product and team!"
What do you like best about Giveffect?

I love that all the systems are integrated together. I hated having multiple windows open and switching from platform to platform. With Giveffect everything works together and is in one system. It saves me so much time! I love how easy the CRM is to navigate and the best feature for me is Arthur the AI Writer. Total game changer! Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

There isn't anything I dislike about Giveffect. To be honest, their team is amazing and has helped me create ways to accomplish tasks that they don't have features for. I can't say anything negative. Review collected by and hosted on G2.com.

DM
Director of Philanthropy
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly and Perfect for Fundraisers"
What do you like best about Giveffect?

Giveffect is really user-friendly, which is great for both database managers and frontline fundraisers. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

There aren't really any downsides. There are a couple of enhancements I'd like to see

- the ability to search the attendee list for a ticketed event.

- having a message pop up on a contact's profile if they are deceased or are a "do not solicit" contact. Review collected by and hosted on G2.com.

Christina K.
CK
Community Engagement and Garden Coordinator
Small-Business (50 or fewer emp.)
"Clear, centralized platform with excellent customer service"
What do you like best about Giveffect?

Giveffect has been a wonderful CRM system for us. We use the campaign feature to host almost all of our events: campaigns are aesthetically pleasing, clear and simple to register for, and they allow for information-sharing and communication with participants. Giveffect allows for centralized contacts, so it is easy to track donors, volunteers, and event attendees etc. It also offers a quick merge solution for duplicate contacts. The customer service is excellent, and the representative monitoring the chat are thorough and responsive. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

There are some features that are missing we would really love to see. There is no option for a repeating campaign, which is difficult for us as we often host workshop series or recurring events. The volunteer management portion can sometimes feel a little unwieldy. Review collected by and hosted on G2.com.

LS
Director of Development and Operations
Small-Business (50 or fewer emp.)
"A great all-in-one nonprofit platform!"
What do you like best about Giveffect?

From fundraising and events to volunteers and marketing, we do a lot at our small nonprofit. Giveffect is a great all-in-one platform that allows us to keep all our constituents all in one place: we can see who has donated, attended an event, participated in a program, volunteered. In Giveffect, our record-keeping is shared across departments and the platform helps break down internal silos. We use it every day, and Giveffect's support team is always there to help us if we encounter any issues. Their online chat feature and the frequent check-ins from our account manager (Shout-out to Craig! He's awesome!) are especially helpful for navigating our database. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

With so many overlapping features, it took some time to wrap my head around how our database was set up (I was not part of the team that first signed up for Giveffect at our organization), and as with any nonprofit CRM, it's easy to clutter up our data. There have also been little limitations here and there that we wish were different about Giveffect, but their support team is great and helping us find workarounds and sending our feedback to their product team to implement changes. Review collected by and hosted on G2.com.

LQ
Executive Director
Small-Business (50 or fewer emp.)
"We love Giveeffect!"
What do you like best about Giveffect?

Giveffect is well-regarded for its all-in-one platform that combines donor management, fundraising, volunteer coordination, and marketing automation into a single system. This integrated and automated approach allows nonprofit teams to focus more on mission-critical work rather than juggling multiple tools. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

One common dislike about Giveffect is its steep learning curve due to the platform’s comprehensive feature set. While it's powerful, new users—especially smaller nonprofits or teams without dedicated tech staff—may find it overwhelming at first. Review collected by and hosted on G2.com.

EL
Executive Director
Small-Business (50 or fewer emp.)
"i recommend this product all the time."
What do you like best about Giveffect?

I love that everything is in one place. I love the people involved and the fact that they listen to your needs and work to solve them instead of just pushing existing components of the software. We were an early adopter and I have never regretted the decision. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

I honestly can't come up with anything. All of our issues have been solved when they came up. Review collected by and hosted on G2.com.

Kieran T.
KT
Board member, exec committee
Small-Business (50 or fewer emp.)
"The "Cadillac" of CRMs!"
What do you like best about Giveffect?

Giveffect's Client Success Account Managers are fantastic; they know the system inside out with fast response times. Even though we're a small nonprofit, we're treated like a top-tier and that feels good. The interface is easy to learn, with more features than we need. The 'Mission Control' dashboard visualizes top stats in graphs and customizable parameter blocks. I can track donations with notifications. Their account managers help with training, troubleshooting, and taking notes on feature requests, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Giveffect?

Some feature workarounds can be clunky; like surveying members, which is possible but integrating form data back into individual records is problematic when it should be automatic. Donation pages are generated through GE without our domain name, just a generic GE domain. Email services are limited to Mailchimp and Sparkpost, and both are an extra fee. The interface has many tabs on the left panel, which can be hard to read. The mobile app is just for tickets and point of sale, not viewing stats or other functions - it'd be nice to have a fuller-featured app. Review collected by and hosted on G2.com.