According to G2 reviews of Certn, the Essential tier suits small businesses and organizations hiring for support or seasonal roles where basic criminal and identity checks suffice. The Pro tier appeals to mid-market companies in HR, logistics, IT, and staffing that need broader risk screening for contractors or customer-facing staff. The Elite tier is best suited for enterprise and regulated-industry employers in financial services, healthcare, and compliance-heavy sectors requiring employment verification. G2 reviewers across small business and mid-market segments consistently praise Certn's pricing and ease of use, while enterprise reviewers in financial services and security highlight its depth, integrations, and responsive support as key differentiators.