Amiqus Reviews & Product Details

I think Amiqus is very convenient, and most of our employees or candidates have mentioned the ease of using it. The user experience is beautiful, and it provides us with detailed reports on everything we are looking for, like DBS checks and right to work checks. All the information is in one full document, making it easy for us to read and encapsulate every single detail we're looking for. Review collected by and hosted on G2.com.

None. Recently, some operational teams mentioned that hard copies of the DBS reports were being sent to the office, which was not necessary anymore since the PDF provides a detailed report of all the checks . We did not know at first that there was an option on the backend to toggle this off. but the Customer Service Team at Amiqus provided guidance on how to toggle this off and include guidance to the candidates not to select this option. Review collected by and hosted on G2.com.

I like the user interface of Amiqus for both the client filling out information and the back office website for reviews; it's really easy to use. It's great that everything is stored in one place, making it easy to access and see if further information is needed. I can then use the interface to request more info without hassle. I also appreciate that with Amiqus, the clients can input their own information, which was a lot more manual with our previous product. I find it very efficient, especially since Amiqus is continually adding improvements and upgrades, making it better over time. The initial setup was very easy, which was a relief. Review collected by and hosted on G2.com.

The only issue is the platform on which clients use the forms, like phones or tablets, where sometimes open banking does not work. I'm not sure if this is an Amiqus issue or an open banking issue but just to ensure the software is usable on all devices. Review collected by and hosted on G2.com.

I appreciate the ease of use Amiqus provides, especially with its open banking feature that simplifies the process of searching through bank statements. This feature enhances the client onboarding process, making it simpler and quicker for my team while offering greater convenience for our clients. I find the capability to create templates for specific individual requests highly beneficial, allowing for more tailored and efficient processes. The initial setup of Amiqus was extremely easy, which was a pleasant surprise and had a positive impact on our workflow. Overall, these aspects contribute to a more streamlined and effective experience with Amiqus, which influences my high recommendation rate for the product. Review collected by and hosted on G2.com.

It's not a dislike but it would be good if they allowed for the direct import of open banking statements into our case management system without requiring them to be downloaded first. Review collected by and hosted on G2.com.

I've been using Amiqus primarily for conducting DBS checks and managing digital document signatures, and my experience with the platform has been excellent. One of the standout features for me is the ability to handle both identity verification and document signing in a single, secure environment. This adds a layer of convenience that saves time and reduces administrative overhead.

The user-friendly interface is another highlight. Navigating the platform is intuitive, and the layout makes it easy to manage ongoing checks and requests. One of the most useful features is the ability to assign checks not only to myself but also to other members of my team. This flexibility enhances collaboration, as we can view and manage each other’s requests seamlessly. It’s particularly helpful in a team setting where multiple people are involved in compliance or onboarding processes.

Overall, Amiqus is a reliable and efficient tool that simplifies identity verification while promoting team cooperation. I’d definitely recommend it to other organisations looking for a modern and well-integrated solution. Review collected by and hosted on G2.com.

So far, I haven’t come across anything I’d consider a downside. The platform has been reliable, easy to use, and well-suited to our team’s needs. Of course, like with any tool, I’ll keep an eye out as our usage grows, but at this point, I’m genuinely satisfied with the service Amiqus provides. Review collected by and hosted on G2.com.

I like Amiqus's easy interface because it allows me to send emails to candidates effortlessly. The automatic features are also a plus, as they let me conduct background verification with just a click. Review collected by and hosted on G2.com.

I would like the option of getting emails sent when I assign something to me. Review collected by and hosted on G2.com.

The onus is on the client to input their information. This is time saving from an admin point of view. Review collected by and hosted on G2.com.

The customer support is via email or chat only. There is no telephone support. This can cause a breakdown in communication, cause delays in getting an answer to a query.

The adverse media checks are poor. The amount of irrelevant false positives on some searches are ridiculous.

The quality of images that pass checks can be concerning.

The company searches could be more detailed and the monitoring could be improved, ie, notification of documents being lodged at Companies House. Review collected by and hosted on G2.com.

I really appreciate Amiqus for its user interface, which is very easy to use from my end. The ease of use means I can quickly and efficiently send out requests for our clients to complete ID verification. It's also great because Amiqus was recommended by the law society and it provides us far more information than our previous software. Additionally, the initial setup was easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I appreciate Amiqus for its outstanding customer service. Among all our suppliers, Amiqus has the fastest responding and most helpful team. The user-friendly design is great, as it allows our clients to complete requests conveniently and with few issues. I also like how their responsive team quickly resolves any issues we have, enabling us to handle matters promptly. Review collected by and hosted on G2.com.

No dislikes Review collected by and hosted on G2.com.

I like that Amiqus has a very easy-to-use platform, which makes handling tasks straightforward. The team is always available and on hand to support with any issues we may face, which I find very helpful. Also, my own setup was extremely easy, and following the user guides was simple. Review collected by and hosted on G2.com.

Nothing to dislike about the platform Review collected by and hosted on G2.com.

Statuses of requests and cases, automated IDV checks integrated into Amiqus, e-mail notifications Review collected by and hosted on G2.com.

No reporting functionality has been set up for AMS yet, if a candidate provides 2 referees, end Client and agency one, the reference request is sent to the agency referee only. Review collected by and hosted on G2.com.