The support team is consistently responsive and helpful, even with more complex or unusual cases. Whether it's clarifying mismatches, suggesting alternative documentation when a standard reference isn't possible or being sensitive to confidentiality concerns around current employers. The platform itself is straightforward to use both for us as recruiters and for candidates and it takes a lot of manual back-and-forth off our plate compared to running checks ourselves.

It links directly with my HRIS/ATS system, so I can onboard, run Right to Work Checks, DBS Checks and Social Media Checks all in the same place

Integrated with our ATS, so the process is always automated. The reporting is clear, and the references provide a greater level of detail than standard HR checks.