The support is generally very good, from Account Manager through to support team on live chat. I'm also appreciative that all my feedback is genuinely considered and the Zinc team will always make every attempt at implementing solutions based on my feedback. The new AI chatbot is very easy to use with an improved layout and features, and navigating the platform as a whole is extremely intuitive.

User friendly platform. Great response times. Detailed knowledge articles.

It's an intuitive and easy platform, the support is also great and very quick compared to other providers. The answers are always reliable and trustworthy especially when dealing with different countries. I also like the latest tool about reporting, it makes our life in administrator much much easier!