# Best Appointment Reminder Software

  *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)*

   Appointment reminder software sends messages to clients and customers about upcoming scheduled activities such as service visits, office appointments, and deadlines to complete forms. These reminders may be delivered in a number of forms, most commonly text messages, email, or automated phone calls. Some appointment reminder software must be integrated with existing calendar applications, while others exist as standalone scheduling apps.

Any professional who relies on client appointments as part of their job can benefit from appointment reminder software. These solutions can help prevent skipped appointments, which represent wasted time, frustrated customers who might have wanted that appointment slot, and reduced customer satisfaction resulting in lost revenue. Reminders allow clients to confirm the appointment or, if they can’t make it, reschedule or cancel it so the professional isn’t left hanging.

To qualify for inclusion in the Appointment Reminder category, a product must:

- Include a means of accessing the user’s appointment calendar, or be the calendar itself
- Send reminders to scheduled clients in advance of the appointment via text message, email, or phone call
- Permit customization of the reminder message, how far in advance it is sent, and other relevant factors
- Not require the client receiving the reminder to have a specific application or piece of software
- Provide a means of confirming, cancelling, or rescheduling the appointment, even if it is just the professional’s contact information




  
## Category Overview

**Total Products under this Category:** 61

  
## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 13,400+ Authentic Reviews
- 61+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Best Appointment Reminder Software At A Glance

- **Leader:** [GReminders](https://www.g2.com/products/greminders/reviews)
- **Highest Performer:** [GoReminders](https://www.g2.com/products/goreminders/reviews)
- **Easiest to Use:** [GoReminders](https://www.g2.com/products/goreminders/reviews)
- **Top Trending:** [Vagaro](https://www.g2.com/products/vagaro/reviews)
- **Best Free Software:** [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews)

  
---

**Sponsored**

### TextUs

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2226&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=61377&secure%5Bresource_id%5D=2226&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fappointment-reminder%2Fmid-market&secure%5Btoken%5D=1c724904accbda78a1a8eddd35137c97193ded27df0ec89bffb86590228fc300&secure%5Burl%5D=https%3A%2F%2Ftextus.com%2Fplatform%2F&secure%5Burl_type%5D=custom_url)

---

  ## Top-Rated Products (Ranked by G2 Score)
### 1. [GReminders](https://www.g2.com/products/greminders/reviews)
  GReminders is the ONLY AI-powered end-to-end meeting management platform BUILT for Financial and Professional Services. Online scheduling built exclusively for Google, Microsoft Outlook / Office 365 / Exchange, Redtail or Wealthbox Calendars. Eliminate No-Shows - Send reminders via SMS / Email / phone, or Follow-ups. Integrates with Web Meeting Providers such as Zoom, Microsoft Teams, Webex, etc... and all major CRMs such as Salesforce, Microsoft Dynamics, Redtail, Wealthbox, Hubspot, Pipedrive, SmartOffice and more. Our powerful AI Assistant can be utilized as a Notetaker, or to send follow-up emails and generate pre-meeting briefs. Utilize Ask Anything or Do Anything within your CRM, saving time searching for client information or creating tasks. GReminders works HOW YOU WORK, using your EXISTING systems, and focuses on simplicity and service! Give it a Try today for Free! Visit https://www.greminders.com


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 642

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.1/10)
- **Voice:** 6.7/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Greminders](https://www.g2.com/sellers/greminders)
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/76599426/ (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Financial Advisor
  - **Top Industries:** Financial Services, Mental Health Care
  - **Company Size:** 90% Small-Business, 8% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (153 reviews)
- Reminders Feature (139 reviews)
- Scheduling (106 reviews)
- Reminders (82 reviews)
- Automation (69 reviews)

**Cons:**

- Learning Curve (48 reviews)
- Calendar Issues (34 reviews)
- Reminder Limitations (32 reviews)
- Appointment Management (24 reviews)
- Reminders Issue (23 reviews)

### 2. [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,181

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.1/10)
- **Voice:** 10.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Block](https://www.g2.com/sellers/block)
- **Company Website:** https://block.xyz/
- **Year Founded:** 2009
- **HQ Location:** Oakland, California
- **Twitter:** @Square (310,120 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/joinblock/ (12,465 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Business Owner
  - **Top Industries:** Retail, Food & Beverages
  - **Company Size:** 89% Small-Business, 7% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (122 reviews)
- Payment Processing (58 reviews)
- Features (44 reviews)
- Simple (42 reviews)
- Setup Ease (41 reviews)

**Cons:**

- High Fees (30 reviews)
- Expensive (24 reviews)
- Access Limitations (19 reviews)
- Missing Features (17 reviews)
- Payment Issues (17 reviews)

### 3. [Vagaro](https://www.g2.com/products/vagaro/reviews)
  Vagaro is the #1 business management software built for professionals in the beauty, wellness, and fitness industries. Whether you're a solo professional, small business, or managing multiple locations, Vagaro provides everything you need to run and grow your business efficiently. Easily manage your schedule with customizable calendars and 24/7 online booking. Reduce no-shows with automated email and text reminders. Accept payments seamlessly using integrated POS tools, manage inventory in real time, and deliver a personalized client experience with detailed profiles, digital intake forms, and notes. Grow your brand with built-in marketing tools, including email and text campaigns, a customizable website, and exposure on the Vagaro Marketplace. Stay on top of performance with advanced reporting and payroll features. Plus, AI-powered tools help you create content, communicate with clients, and automate routine tasks. Join over 220,000 professionals who trust Vagaro to streamline operations, engage clients, and boost revenue—all from one powerful platform.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 388

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 9.2/10)
- **Quality of Support:** 7.5/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Vagaro](https://www.g2.com/sellers/vagaro)
- **Company Website:** https://www.vagaro.com
- **Year Founded:** 2009
- **HQ Location:** Pleasanton, California
- **Twitter:** @Vagaro (3,838 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/680194 (713 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Health, Wellness and Fitness, Consumer Services
  - **Company Size:** 66% Small-Business, 1% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (167 reviews)
- Scheduling (90 reviews)
- Features (70 reviews)
- Booking Ease (68 reviews)
- Booking Management (65 reviews)

**Cons:**

- Missing Features (47 reviews)
- Limited Features (40 reviews)
- Poor Usability (40 reviews)
- Lack of Features (37 reviews)
- App Issues (32 reviews)

### 4. [Textline](https://www.g2.com/products/textline/reviews)
  Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations. Try Textline free for 14 days today and start customizing your customer outreach and automating your communication workflows.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 375

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.1/10)
- **Confirmation and Cancellation:** 8.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Textline](https://www.g2.com/sellers/textline)
- **Company Website:** https://textline.com/
- **Year Founded:** 2015
- **HQ Location:**  Los Angeles, CA
- **Twitter:** @textline (280 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/7583438/ (62 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Operations Manager
  - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
  - **Company Size:** 68% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (141 reviews)
- Customer Support (127 reviews)
- Helpful (125 reviews)
- Communication (85 reviews)
- Features (79 reviews)

**Cons:**

- Missing Features (37 reviews)
- Messaging Issues (31 reviews)
- Notification Issues (26 reviews)
- Limited Features (19 reviews)
- SMS Issues (19 reviews)

### 5. [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews)
  Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create a seamless booking experience to match your online presence. Give clients the ability to book, reschedule, cancel, and pay for your services all on their own, while you take control of your calendar and automate workflows. Acuity is a part of Squarespace and integrates with leading third-party applications.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 400

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.3/10 (Category avg: 9.1/10)
- **Voice:** 7.5/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Squarespace](https://www.g2.com/sellers/squarespace)
- **Year Founded:** 2003
- **HQ Location:** New York
- **Twitter:** @squarespace (138,448 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/265314/ (2,073 employees on LinkedIn®)
- **Ownership:** NYSE: SQSP

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Health, Wellness and Fitness, Marketing and Advertising
  - **Company Size:** 91% Small-Business, 7% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- User-Friendly (3 reviews)
- Scheduling (2 reviews)
- Scheduling Ease (2 reviews)
- Scheduling Efficiency (2 reviews)

**Cons:**

- Limited Features (3 reviews)
- Scheduling Issues (3 reviews)
- Complexity (2 reviews)
- Feature Issues (2 reviews)
- Integration Issues (2 reviews)

### 6. [GoReminders](https://www.g2.com/products/goreminders/reviews)
  Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 287

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.1/10)
- **Voice:** 9.2/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [GoReminders](https://www.g2.com/sellers/goreminders)
- **Company Website:** https://www.goreminders.com/
- **Year Founded:** 2013
- **HQ Location:** Brooklyn, New York
- **Twitter:** @GoReminders (3,361 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/goreminders (7 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Health, Wellness and Fitness, Automotive
  - **Company Size:** 72% Small-Business, 4% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (36 reviews)
- Appointment Reminders (28 reviews)
- Reminders Feature (24 reviews)
- Scheduling (20 reviews)
- Text Messaging (17 reviews)

**Cons:**

- Expensive (12 reviews)
- Missing Features (8 reviews)
- Scheduling Issues (7 reviews)
- Pricing Issues (6 reviews)
- Limited Features (4 reviews)

### 7. [Text-Em-All](https://www.g2.com/products/text-em-all/reviews)
  Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a diverse range of users, including schools, non-profits, businesses, and community organizations, enabling them to reach their audiences swiftly and efficiently. By providing a streamlined communication solution, Text-Em-All addresses the need for timely and effective messaging in various contexts. The service is particularly valuable for organizations that require rapid dissemination of important information, such as emergency alerts, event notifications, or updates on critical changes. For instance, schools can utilize Text-Em-All to keep parents informed about school closures or safety protocols, ensuring that vital information reaches families without delay. Non-profits can engage volunteers and supporters with updates on initiatives or fundraising efforts, fostering a sense of community and involvement. Businesses can also leverage the platform to communicate with employees or customers, enhancing engagement and driving growth through effective SMS marketing. The versatility of Text-Em-All makes it an essential tool for any organization looking to enhance their communication strategy. Key features of Text-Em-All include a user-friendly interface that simplifies the process of creating and sending messages, making it accessible for users with varying levels of technical expertise. The platform offers robust analytics that allow organizations to track engagement and response rates, providing valuable insights into the effectiveness of their messaging campaigns. Additionally, Text-Em-All supports various messaging formats, including text and voice, offering flexibility in how information is shared. This adaptability ensures that organizations can tailor their communication to best suit their audience's preferences. What sets Text-Em-All apart in the mass messaging category is not only its functionality but also its strong organizational culture. The company prioritizes compassion, authenticity, and shared excellence, creating a positive work environment that reflects in its customer interactions. By refraining from delivering spam or political messages, Text-Em-All emphasizes a commitment to community well-being, ensuring that the focus remains on delivering value to users and their audiences. This dedication to being a joy to do business with enhances the overall user experience, making it easier for organizations to adopt and integrate the service into their communication practices. In a fast-paced communication landscape, Text-Em-All fosters a sense of trust and reliability by placing people above profit and greatness over growth. This approach not only enhances the effectiveness of communication efforts but also builds lasting relationships between organizations and their audiences.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 815

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.1/10)
- **Voice:** 8.9/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 8.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Text-Em-All](https://www.g2.com/sellers/text-em-all)
- **Company Website:** https://www.text-em-all.com/mass-texting-service
- **Year Founded:** 2005
- **HQ Location:** Frisco, TX
- **Twitter:** @TextEmAll (1,443 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/236007/ (62 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Pastor
  - **Top Industries:** Religious Institutions, Non-Profit Organization Management
  - **Company Size:** 47% Small-Business, 43% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (53 reviews)
- Text Messaging (38 reviews)
- Communication (27 reviews)
- Simple (26 reviews)
- Easy Setup (24 reviews)

**Cons:**

- Expensive (19 reviews)
- Messaging Issues (15 reviews)
- Limited Texting Features (11 reviews)
- Pricing Issues (11 reviews)
- Character Limitation (9 reviews)

### 8. [Salesmsg](https://www.g2.com/products/salesmsg/reviews)
  Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professional without the hassle. Here’s the deal Salesmsg lets you handle conversations through text and calls seamlessly. Need to remind a customer about their appointment? Done. Want to send a quick follow-up after a meeting? Easy. Running a marketing campaign? It’s perfect for that too. Who’s this for? Anyone from small businesses to big teams who value their time and want to stay on top of customer engagement. Think hair salons, real estate agents, coaches, or even a customer support team that wants to feel human, not robotic. Why it works: • Automation that feels personal: Schedule texts or send bulk messages, but make it look like you typed them yourself. • Smart call handling: Forward calls to the right person so nothing slips through the cracks. • Know what’s working: Built-in analytics let you track and tweak your communication game. The result? You’re faster, more organized, and always reachable. Customers feel valued, your team saves time, and you can scale your communication as you grow without losing the personal touch. At its core, Salesmsg is about making communication simple, effective, and human—because that’s how you build real relationships in business.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 375

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.1/10)
- **Voice:** 7.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 7.9/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg)
- **Company Website:** https://www.SalesMessage.com
- **Year Founded:** 2017
- **HQ Location:** Delray Beach, FL
- **Twitter:** @salesmsg (146 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/salesmsg/ (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Sales
  - **Top Industries:** Health, Wellness and Fitness, Real Estate
  - **Company Size:** 68% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (141 reviews)
- Easy Communication (74 reviews)
- Easy Integration (66 reviews)
- Integrations (61 reviews)
- Customer Support (55 reviews)

**Cons:**

- Missing Features (25 reviews)
- Messaging Issues (22 reviews)
- Sending Issues (17 reviews)
- SMS Issues (17 reviews)
- Slow Loading (16 reviews)

### 9. [Artera](https://www.g2.com/products/artera/reviews)
  Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together to fix patient communications across text, phone, and web, unifying the entire patient journey - from scheduling and intake to billing and more. Trusted by over 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies), Artera directly increases staff efficiency, boosts patient engagement, and improves the provider bottom line, helping patients get the care they need with simplicity and speed. 2B+ Annual Comms. | 200M+ Patients | 10yrs Experience | FedRAMP High in Process | www.artera.io |


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 83

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.1/10)
- **Voice:** 10.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.4/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Artera](https://www.g2.com/sellers/artera)
- **Company Website:** https://artera.io
- **Year Founded:** 2015
- **HQ Location:** Santa Barbara, US
- **Twitter:** @Artera_io (764 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9405895/ (300 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 63% Mid-Market, 20% Enterprise


#### Pros & Cons

**Pros:**

- Communication (8 reviews)
- Ease of Use (8 reviews)
- Patient Communication (8 reviews)
- Texting Communication (5 reviews)
- Texting Feature (5 reviews)

**Cons:**

- Messaging Issues (6 reviews)
- Limited Features (3 reviews)
- Limited Messaging Features (3 reviews)
- Communication Issues (2 reviews)
- Difficult Navigation (2 reviews)

### 10. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews)
  Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2,431

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.1/10)
- **Voice:** 7.3/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Brevo](https://www.g2.com/sellers/brevo)
- **Company Website:** https://www.brevo.com/
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @brevo_official (16,037 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/brevo/ (898 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Marketing and Advertising, Information Technology and Services
  - **Company Size:** 84% Small-Business, 12% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (314 reviews)
- Features (190 reviews)
- Email Marketing (171 reviews)
- Easy Setup (168 reviews)
- Simple (158 reviews)

**Cons:**

- Missing Features (107 reviews)
- Limited Features (80 reviews)
- Limited Customization (71 reviews)
- Learning Curve (67 reviews)
- Expensive (55 reviews)

### 11. [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews)
  Boomerang for Gmail is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and email management tool for Gmail - Trusted by millions of users all over the world - Security audit by Google - Google Premier Partner - SOC 2 Type 2 certified - Featured in The New York Times, Lifehacker, The Next Web, and more - Used by organizations like Lyft, Netflix, Twitter, and more The ultimate calendar scheduling app and email productivity tool for Gmail™. You can schedule meetings right from your inbox, schedule emails to be sent later, track responses, set up recurring emails, and use AI to write better emails. ▣ The best way to schedule meetings ▣ Schedule meetings via a clickable, always up to date, patented Magic Live Calendar sent in your email invite. 🗓 Bookable Schedule: Set up a schedule of available times, use it again and again. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Suggest Times: Schedule one-off meetings in a single email - no more back and forth. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Share Free/Busy: A lightweight way to share your availability without giving up your privacy, even across domains! The person you’re simply clicks on a time slot and confirms. You both automatically have events placed on your calendar complete with details like phone number, Google Meet, or Zoom meeting link. Plus you’ll both receive reminder emails before the meeting. ▣ Tame your inbox ▣ ✓ Track responses ✓ Track emails with read receipts ✓ Schedule emails to automatically send when you want ✓ Set up recurring emails ✓ Pause your inbox ✓ “Snooze” incoming emails. Boomerang helps keep your Inbox clean, without losing track of important messages. And it’s the only email reminder service that can alert you if you do not get a reply to a message. Boomerang also includes Respondable, an AI-powered assistant that predicts the likelihood that the message will receive a response, right in your compose window.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 415

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.1/10)
- **Voice:** 8.3/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.4/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Baydin](https://www.g2.com/sellers/baydin-d2da2244-230b-46e0-bfd2-fdf624734ea0)
- **Year Founded:** 2010
- **HQ Location:** Mountain View, California, United States
- **Twitter:** @boomerang (5,327 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1124420/ (24 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Marketing and Advertising, Computer Software
  - **Company Size:** 61% Small-Business, 28% Mid-Market


#### Pros & Cons

**Pros:**

- Easy Scheduling (3 reviews)
- Reminders (3 reviews)
- Scheduling Efficiency (3 reviews)
- Time-saving (3 reviews)
- Automated Reminders (2 reviews)

**Cons:**

- Poor Interface Design (2 reviews)
- Time-Consuming (2 reviews)
- Calendar Issues (1 reviews)
- Confusing Interface (1 reviews)
- Email Functionality (1 reviews)

### 12. [Rectangle Health](https://www.g2.com/products/rectangle-health/reviews)
  A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 114

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.1/10)
- **Voice:** 9.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Rectangle Health](https://www.g2.com/sellers/rectangle-health)
- **Company Website:** https://www.rectanglehealth.com/
- **Year Founded:** 1993
- **HQ Location:** Valhalla, NY
- **Twitter:** @rectanglehealth (332 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rectanglehealth (323 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Executive Director, Office Manager
  - **Top Industries:** Medical Practice, Health, Wellness and Fitness
  - **Company Size:** 94% Small-Business, 7% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Payment Processing (3 reviews)
- Customer Engagement (2 reviews)
- Customer Support (2 reviews)
- Easy Setup (2 reviews)

**Cons:**

- Payment Issues (3 reviews)
- Connectivity Issues (2 reviews)
- Expensive (2 reviews)
- Technical Issues (2 reviews)
- Cost Increase (1 reviews)

### 13. [SimpleTexting](https://www.g2.com/products/simpletexting/reviews)
  SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 625

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.1/10)
- **Voice:** 7.8/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Sinch](https://www.g2.com/sellers/sinch)
- **Company Website:** https://www.sinch.com
- **Year Founded:** 2008
- **HQ Location:** Stockholm, Sweden
- **Twitter:** @wearesinch (3,653 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sinch (4,319 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Non-Profit Organization Management, Religious Institutions
  - **Company Size:** 74% Small-Business, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (3 reviews)
- Chat Support (2 reviews)
- CRM Integration (2 reviews)
- Ease of Use (2 reviews)
- Helpful (2 reviews)

**Cons:**

- Poor Customer Support (2 reviews)
- Access Issues (1 reviews)
- Chat Issues (1 reviews)
- Delay Issues (1 reviews)
- Delays (1 reviews)

### 14. [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews)
  Give your clients a better booking experience Stand out from your competitors with a completely customized scheduling experience that simply works. Bookings are your business. YouCanBookMe lets you create the best booking experience for your customers — and your business. Customise your booking page to suit the way you work. Create a scheduling experience that is unique for your business with multiple display options and customizable notifications so your clients have the best scheduling experience. Friction-free scheduling that saves you time. No more back and forth to find a time to meet. Let clients book you when it suits them with a booking site that’s on duty 24/7 for scheduling, cancelling and rescheduling. Eliminate manual tasks. Leave the scheduling to us with automated video links, CRM updates, reminders, follow-ups and no-show tracking. Fits seamlessly into the way you work YCBM offers many integrations to save you time, reduce duplication and boost your productivity. Powered by Capacity.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 1,895

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.1/10)
- **Voice:** 5.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [YouCanBookMe](https://www.g2.com/sellers/youcanbookme)
- **Year Founded:** 2011
- **HQ Location:** Bedford
- **Twitter:** @YouCanBookMe (2,132 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/you-can-book-me (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Teacher
  - **Top Industries:** Higher Education, Primary/Secondary Education
  - **Company Size:** 60% Small-Business, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Customer Support (3 reviews)
- Customizability (3 reviews)
- Customization (3 reviews)
- Navigation Ease (3 reviews)

**Cons:**

- Learning Curve (3 reviews)
- Booking Issues (2 reviews)
- Calendar Integration (2 reviews)
- Calendar Issues (2 reviews)
- Difficult Learning (2 reviews)

### 15. [vcita](https://www.g2.com/products/vcita/reviews)
  vcita: All-in-one business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. vcita is a comprehensive business management software designed to empower small and medium-sized businesses with digital tools to automate administrative tasks and deliver exceptional client experiences. With vcita, business owners can streamline operations, save time, and drive growth through smart automation and seamless integration. Key Features of vcita’s All-in-One Solution: • CRM & Client Management: Easily manage client information, communication history, and track interactions with customizable client cards and workflows. • Payment Collection & Invoicing: Automate billing, estimates, invoicing, and payment collection to ensure getting paid on time 3x faster. • Online Scheduling & Calendar Management: Let clients schedule appointments 24/7,keeping your and your staff’s calendar full with automated reminders and meeting confirmations. • SMS & Email Marketing: Run targeted campaigns and automated follow-ups via SMS and email campaigns to nurture relationships and retain clients. • Lead Capture: Securely capture new leads directly from your website, ensuring seamless integration into your CRM and business flow.. • Client Portal: Let your clients book, pay, send messages and share documents through a secure and branded client portal - any time, from any device. • Documents & Files Management: Store, share, and manage documents securely in one place for easy access. • Automated Reminders: Set reminders for clients and staff to ensure no appointment or payment is missed. • Marketing Automation: Engage clients with automated SMS and email campaigns, saving you time and effort on routine communications. Latest Updates: • BizAI -AI assistant: A fully integrated AI-powered business advisor that offers personalized insights and automates tasks like scheduling, client communication. It learns from user feedback and business data to provide tailored recommendations, allowing business owners to stay in control. • Facebook Messenger Integration: Capture leads directly from Facebook Messenger and integrate them into your CRM, making communication with prospects more seamless. • Multi-Service Scheduling: Schedule multiple services within a single client appointment, allowing for easier management of complex client needs. • Calls & Texting App: New integration allows businesses to manage both calls and text messages from a single business phone number, streamlining communication and offering features like call recording, missed call logs, and custom greetings. • Payment Workflows: New streamlined payment workflows allow businesses to charge clients directly from the service catalog, providing a POS-like experience for quicker payments. Why Choose vcita? Join over 100,000 businesses globally using vcita to automate tasks, improve client relationships, and grow their business. Whether you’re looking to streamline billing, enhance marketing efforts, or offer a better client experience, vcita delivers a powerful, easy-to-use solution that covers it all.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 79

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [vcita](https://www.g2.com/sellers/vcita)
- **Year Founded:** 2010
- **HQ Location:** St. Petersburg Florida
- **Twitter:** @vCita (1,739 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1816111/ (160 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Alternative Medicine, Marketing and Advertising
  - **Company Size:** 86% Small-Business, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- Automations (6 reviews)
- Customer Support (6 reviews)
- Integration (6 reviews)
- Integrations (6 reviews)

**Cons:**

- Integration Issues (7 reviews)
- Missing Features (5 reviews)
- Expensive (4 reviews)
- Lack of Integration (3 reviews)
- Linking Issues (3 reviews)

### 16. [Emitrr](https://www.g2.com/products/emitrr/reviews)
  Emitrr is a complete customer engagement and interaction tool. Emitrr helps local businesses communicate and engage customers through text messages and automation. Emitrr will help make the entire customer journey seamless. Starting from acquiring customers, keeping your schedule full to retaining existing customers. Emitrr will help you achieve these through its myriad of capabilities such as text messaging, converting webchat to text, converting missed calls to text, improving reputation by sending review requests, and re-engaging customers through text follow-ups for better recall, and more. Emitrr integrates with 1000+ scheduling softwares, PMS, EMR and local industry CRMs. We boast 24/7 support, No contract, and No setup fee.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 22

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.1/10)
- **Voice:** 5.7/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 8.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Emitrr](https://www.g2.com/sellers/emitrr)
- **Year Founded:** 2019
- **HQ Location:** New York City, New York
- **Twitter:** @emitrr (98 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/emitrr/ (67 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 82% Small-Business, 14% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (7 reviews)
- Ease of Use (4 reviews)
- User-Friendly (3 reviews)
- Features (2 reviews)
- Helpful (2 reviews)


### 17. [Doodle](https://www.g2.com/products/doodle/reviews)
  Doodle is the easiest way to bring people together — without the endless email threads. Whether you're planning a 1:1, hosting a team sync, or coordinating a larger group, Doodle helps you find the right time without wasting hours going back and forth. It’s built for freelancers, small businesses, educators, recruiters, and enterprise teams who need a smarter way to schedule. Doodle gives you the tools to handle any kind of meeting. Use a Group Poll to let people vote on the times that work best for them. Want to skip the coordination altogether? Set up a Booking Page so clients or colleagues can grab a spot on your calendar based on your real-time availability. Need to organize volunteers, sign-ups, or event slots? The Sign-up Sheet makes it easy to collect responses and stay organized. Doodle integrates with the tools you already rely on — like Google Calendar, Outlook, Zoom, and Microsoft Teams — so you don’t have to switch between apps. You can even connect Stripe to collect payments when needed. Everything stays in sync, so you’re always in control. With calendar visibility settings, you decide exactly what others can see and book. Notifications and reminders keep everyone in the loop, so nothing slips through the cracks. It’s fast, intuitive, and built to save you time. Start with Doodle Free, or upgrade to Pro, Team plans for more advanced features like custom branding, shared team calendars, admin controls, and priority support. No matter your role or industry, Doodle makes scheduling effortless. Less friction. More focus. Better meetings — every time.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 2,031

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.1/10)
- **Voice:** 9.5/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.5/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Doodle](https://www.g2.com/sellers/doodle)
- **Year Founded:** 2007
- **HQ Location:** Zurich, Switzerland
- **Twitter:** @doodletweet (10,328 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/doodle-ag/ (117 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Student, Graduate Research Assistant
  - **Top Industries:** Education Management, Higher Education
  - **Company Size:** 42% Small-Business, 29% Enterprise


#### Pros & Cons

**Pros:**

- Automatic Scheduling (2 reviews)
- Scheduling Efficiency (2 reviews)
- Booking Management (1 reviews)
- Ease of Use (1 reviews)
- Easy Scheduling (1 reviews)

**Cons:**

- Limited Automation (1 reviews)
- Limited Customization (1 reviews)
- Notification Issues (1 reviews)
- Reminder Limitations (1 reviews)

### 18. [Demandforce](https://www.g2.com/products/demandforce/reviews)
  Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.


  **Average Rating:** 3.4/5.0
  **Total Reviews:** 27

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Quality of Support:** 7.9/10 (Category avg: 9.1/10)
- **Voice:** 5.8/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 5.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Internet Brands](https://www.g2.com/sellers/internet-brands)
- **Year Founded:** 1998
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/internet-brands/ (6,918 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Medical Practice
  - **Company Size:** 62% Small-Business, 34% Mid-Market


#### Pros & Cons

**Pros:**

- Communication (2 reviews)
- Communication Efficiency (2 reviews)
- Appointment Scheduling (1 reviews)
- Booking Efficiency (1 reviews)
- Feedback Management (1 reviews)

**Cons:**

- Messaging Issues (2 reviews)
- Poor Customer Support (2 reviews)
- Scheduling Issues (2 reviews)
- Slow Speed (2 reviews)
- App Instability (1 reviews)

### 19. [AddEvent](https://www.g2.com/products/addevent/reviews)
  AddEvent is the leading no-code platform for calendar and event marketing. AddEvent helps businesses promote events, drive attendance, and reduce no-shows. With Add to Calendar buttons, embeddable widgets, followable calendars, and RSVP tools, AddEvent makes it simple to connect your events with your audience’s personal calendars. Create branded event and calendar landing pages without coding, embed calendars or event lists on your website, and use automated reminders to keep attendees engaged. AddEvent’s no-code tools are designed to help marketers, event professionals, and product teams maximize attendance and retention. Whether you’re promoting webinars, conferences, or recurring community events, AddEvent gives you the power to get on their calendars, improve engagement, and make sure your customers never miss what’s next. Add to Calendar Buttons and Links Use our beautiful Add to Calendar buttons and links on your website, landing pages, emails, social media, and SMS to give your users a quick and effortless way to add your events to their calendars. When your users click the button or link, our service quickly adds your event to their calendar of choice. Dynamic Add to Calendar Build dynamic Add to Calendar functionality into your booking confirmation and email campaign templates to give your users Add to Calendar buttons and links customized just for their appointment. Dynamic Add to Calendar is perfect for getting on their calendar during the time of booking. Calendar Marketing An Embeddable Calendar, a Subscription Calendar, and a subscriber data collection service all rolled into one. Calendar Marketing is a marketing channel that delivers content, events, and updates directly to a user’s digital calendar through Subscription Calendars. Simply share your calendar with your customer base and get on their calendars with 1-click. Include upgrade and upsell offers, new product releases, and more to their calendars to get your customers from interested to converted. Zapier Integration AddEvent has built out a robust Zapier app that allows customers to pair AddEvent with their tools of choice. Share RSVP updates in Slack, Create an Event by adding rows to a Google Sheet, or Create and Update Contact information in your CRM from an RSVP. Apps & Marketplace You can also find AddEvent in Webflow, Wix, WordPress, and Mailchimp marketplaces to display and share your calendar and events without needing to copy code over. Security & Trust At AddEvent, we’re committed to the security and privacy of your data. AddEvent is SOC 2 compliant and adheres to GDPR, CCPA and other privacy and security regulations. We also have policies and controls for you to manage security threats, keep your data safe and help you meet your compliance obligations. AddEvent began as simple, powerful API’s built for developers, by developers. Since our founding, we’ve expanded our offering to support no-code solutions such as no-code landing pages, no-code widgets, WYSIWYG automated emails, and more. AddEvent is used by companies and organizations that rely on us to drive attendance for events, campaigns, product launches, webinars, sales, appointments and more. So no important moment is ever missed.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 51

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [AddEvent](https://www.g2.com/sellers/addevent)
- **Company Website:** https://addevent.com
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California
- **Twitter:** @addevent (18 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/addevent/ (20 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 62% Small-Business, 19% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- Calendar Integration (6 reviews)
- Easy Setup (5 reviews)
- Simple (5 reviews)
- Automation (3 reviews)

**Cons:**

- Missing Features (4 reviews)
- Calendar Issues (3 reviews)
- Expensive (3 reviews)
- Limited Options (3 reviews)
- Limited Customization (2 reviews)

### 20. [Customer Experience Solutions](https://www.g2.com/products/acf-technologies-customer-experience-solutions/reviews)
  Our platform powers a suite of next-generation customer experience solutions, including queue management, appointment booking, virtual queuing, video appointments, digital signage, wayfinding, customer feedback, and staffing management. It enables organisations to seamlessly manage and optimise omnichannel customer journeys while streamlining back-office processes through business process management (BPM). By incorporating predictive analytics, machine learning, and artificial intelligence, the platform helps organisations stay proactive, predictive, and productive, unlocking powerful capabilities that enhance customer experiences while reducing operational costs. Each module enables organisations to deliver a wide range of services through a single intuitive interface, helping maximise the value of every customer interaction across industries such as healthcare, financial services, education, retail, telecommunications, government, and more.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 32

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.1/10)
- **Voice:** 8.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 9.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [ACF Technologies](https://www.g2.com/sellers/acf-technologies)
- **Year Founded:** 2003
- **HQ Location:** Asheville, NC
- **Twitter:** @ACF_Tech (464 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/acftechnologies/ (179 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Banking
  - **Company Size:** 39% Mid-Market, 36% Enterprise


### 21. [MessageDesk](https://www.g2.com/products/messagedesk/reviews)
  MessageDesk is a web-based business text messaging and shared SMS inbox platform that enables organizations to send and receive SMS/MMS from existing landline or VoIP phone numbers through a multi-user interface. MessageDesk is designed for mid-sized and larger teams that want a centralized way to handle texting without moving their primary phone numbers to a new carrier. MessageDesk supports U.S. and Canadian 10-digit numbers and can connect with all major VoIP providers and messaging services like Twilio, while allowing voice calls to remain with the current provider. Capabilities include: Text-enabling existing numbers: connect a business landline, Twilio, or VoIP number via number hosting/authorization, or use new local or toll-free numbers. Shared team inbox: all inbound/outbound conversations appear in a single inbox for multiple agents, with conversation history visible to the team. Relay automations/workflows: assignment, labeling, filtering, and internal collaboration features to automatically send messages and route conversations across threads. Messaging features: group texting, mass/broadcast texting, MMS messaging/media, templates, and scheduled text messages. Customers use MessageDesk in a variety of ways, including for appointment reminders, customer support via text, sales or lead follow-ups, dispatch and logistics messaging, HR and company updates, service and delivery updates, and billing notifications. MessageDesk also includes carrier registration support for A2P 10DLC, which is required for all business texting use cases in the U.S. You can use MessageDesk via any device with a web browser or download the companion mobile apps for iOS or Android. MessageDesk integrates with Zapier to connect to CRMs, forms, and scheduling tools. More integrations are planned for the future.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 35

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.9/10 (Category avg: 9.1/10)
- **Voice:** 5.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Alderwood Labs](https://www.g2.com/sellers/alderwood-labs)
- **Year Founded:** 2018
- **HQ Location:** Reno, Nevada
- **Twitter:** @messagedeskapp (93 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/messagedeskapp/ (9 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 77% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (10 reviews)
- Automation (6 reviews)
- Communication (6 reviews)
- Easy Communication (6 reviews)
- Customer Support (5 reviews)

**Cons:**

- Number Issues (3 reviews)
- Complex Processes (2 reviews)
- Contact Management (2 reviews)
- Expensive (2 reviews)
- Learning Curve (2 reviews)

### 22. [Mobile Text Alerts](https://www.g2.com/products/mobile-text-alerts/reviews)
  Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 66

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.1/10)
- **Voice:** 9.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 7.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Mobile Text Alerts](https://www.g2.com/sellers/mobile-text-alerts)
- **Year Founded:** 2011
- **HQ Location:** New York, NY
- **Twitter:** @MobileTextAlert (1,020 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3571929/ (28 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Religious Institutions, Non-Profit Organization Management
  - **Company Size:** 67% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Automation (2 reviews)
- Features (2 reviews)
- Affordable (1 reviews)
- Broadcast Communication (1 reviews)

**Cons:**

- Poor Customer Support (2 reviews)
- Difficult Learning (1 reviews)
- Feature Improvements (1 reviews)
- Not Intuitive (1 reviews)
- Poor Interface Design (1 reviews)

### 23. [Apptoto](https://www.g2.com/products/apptoto/reviews)
  Reduce costly no-show appointments, and ensure your clients and patients show up on time and well-prepared by using Apptoto's appointment management software. Apptoto is an automated appointment reminder, online scheduling, and client messaging platform for appointment-based businesses. Apptoto syncs with virtually any calendar, including Google Calendar, Outlook, Microsoft Exchange, Salesforce, Clio, and more, to display your upcoming appointments in one easy-to-scan interface. Automatically send custom appointment reminders and confirmation messages via SMS text, email, or voice call. Plus, talk with customers in real-time with 2-way messaging, enable clients to schedule their own appointments with online booking pages, and analyze it all with advanced reporting. With Apptoto, you will increase revenue, reduce manual scheduling tasks, and streamline the client communication process.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.1/10)
- **Voice:** 8.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Apptoto](https://www.g2.com/sellers/apptoto)
- **Year Founded:** 2010
- **HQ Location:** Bend, Oregon
- **Twitter:** @apptotoapp (157 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/apptoto/ (11 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 74% Small-Business, 26% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Service (2 reviews)
- Customer Support (2 reviews)
- Automated Reminders (1 reviews)
- Automatic Scheduling (1 reviews)
- Automation (1 reviews)

**Cons:**

- Complex Settings (1 reviews)
- Contact Management (1 reviews)
- Learning Curve (1 reviews)
- Messaging Issues (1 reviews)
- Option Overload (1 reviews)

### 24. [Engageware](https://www.g2.com/products/engageware/reviews)
  Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 128

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.1/10)
- **Voice:** 10.0/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 10.0/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Engageware](https://www.g2.com/sellers/engageware)
- **Year Founded:** 2000
- **HQ Location:** Tewksbury, MA
- **Twitter:** @engageware (2,870 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/engageware/ (118 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Sales Consultant
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 50% Mid-Market, 34% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (8 reviews)
- Helpful (8 reviews)
- Customer Support (7 reviews)
- Efficiency (6 reviews)
- Knowledge Base (6 reviews)

**Cons:**

- Expensive (3 reviews)
- Layout Issues (3 reviews)
- Learning Curve (3 reviews)
- Complexity (2 reviews)
- Integration Issues (2 reviews)

### 25. [AppointmentReminders.com](https://www.g2.com/products/appointmentreminders-com/reviews)
  AppointmentReminders.com: Appointment Reminders for Businesses. Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system. Packages starting at only $10 per month. HIPAA Compliant. Link your Google Calendar, upload excel files, or simply schedule through our interface. We operate in the United States & Canada.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.6/10 (Category avg: 9.1/10)
- **Voice:** 8.8/10 (Category avg: 8.1/10)
- **Confirmation and Cancellation:** 8.6/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [AppointmentReminders.com](https://www.g2.com/sellers/appointmentreminders-com)
- **Year Founded:** 2013
- **HQ Location:** Denver, CO
- **Twitter:** @appointmentrems (793 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/appointmentreminders-com (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 89% Small-Business, 5% Enterprise


#### Pros & Cons

**Pros:**

- Communication (2 reviews)
- Reminders (2 reviews)
- Automated Reminders (1 reviews)
- Broadcast Communication (1 reviews)
- No-show Reduction (1 reviews)



  
## Parent Category

[Customer Service Software](https://www.g2.com/categories/customer-service)



## Related Categories

- [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)
- [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)
- [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)