# Demandforce Reviews **Vendor:** Internet Brands **Category:** [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder) **Average Rating:** 3.4/5.0 **Total Reviews:** 29 ## About Demandforce Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com. ## Demandforce Pros & Cons **What users like:** - Users value Demandforce's **real-time two-way texting** , enhancing immediate communication and client interaction significantly. (2 reviews) - Users value Demandforce's **real-time communication efficiency** , facilitating quick connections and improved client engagement through texting and surveys. (2 reviews) - Users value the **seamless integration** of Demandforce, simplifying client appointment requests through their websites. (1 reviews) - Users love the **booking efficiency** of Demandforce, which simplifies appointment requests directly from their website. (1 reviews) - Users appreciate the **integration with Millennium software** , enhancing client communications and facilitating effective feedback collection. (1 reviews) - Integrations (1 reviews) - Users appreciate the **seamless integration** of Demandforce, facilitating easy appointment requests for clients through their website. (1 reviews) - Response Time (1 reviews) - Users highlight the **setup ease** of Demandforce, allowing seamless integration for client appointment requests. (1 reviews) - Text Messaging (1 reviews) **What users dislike:** - Users face **messaging issues** with Demandforce, including unreliable texting, confirmation delays, and frequent glitches affecting communication. (2 reviews) - Users express dissatisfaction with **poor customer support** that fails to address glitches and appointment confirmation issues. (2 reviews) - Users face significant **scheduling issues** with Demandforce, experiencing delays and incorrect appointment confirmations affecting client communication. (2 reviews) - Users experience frustrating **slow speed** in Demandforce, with delays in updates and appointment confirmations affecting efficiency. (2 reviews) - Users are frustrated by the **app instability** of Demandforce, experiencing glitches and delays that hinder effective communication. (1 reviews) - Users highlight the **inefficiency and glitches** in appointment management, impacting communication and overall user experience. (1 reviews) - Difficult Setup (1 reviews) - Users experience **notification issues** with Demandforce, leading to client confusion and dissatisfaction regarding appointment confirmations. (1 reviews) - Payment Issues (1 reviews) - Slow Loading (1 reviews) ## Demandforce Reviews ### 1. Frustrating Experience with Glitchy Features **Reviewed by:** Kim O. **Reviewed Date:** September 25, 2025 **What do you like best about Demandforce?** I appreciate that Demandforce integrates with Millennium software, which we use for our salon, enhancing client communications across our services. The ability to send out surveys after client visits is exceptionally useful for gathering feedback and improving our services. **What do you dislike about Demandforce?** {"I find the initial setup process much more involved and time-consuming than anticipated."I am frustrated by the glitches in the two-way texting system, which make communication with clients unreliable.","I dislike the delays in appointment confirmation features, as there seems to be a lag which affects efficiency.","I find it cumbersome that I often have to retype messages because they don't send the first time, sometimes requiring multiple attempts.","I am disappointed with the overall glitchiness of the app, especially during mobile communications, which hampers timely client follow-ups. It's been over a year and they still persist. They will not let us out of our contract early. We now are changing software systems and no need for Demandforce because the new system has all it's features and still they will not let us out of our 2 year contract."} **What problems is Demandforce solving and how is that benefiting you?** Demandforce improves our ability to collect client reviews and aids communication, but glitches with two-way texting hinder effectiveness. ### 2. Real-Time Two-Way Texting Makes Communication Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Demandforce?** I appreciate Demandforce's real-time two-way texting feature. It allows for immediate communication, making it much easier to connect and respond quickly. **What do you dislike about Demandforce?** At times, Demandforce does not update as quickly as I would like. **What problems is Demandforce solving and how is that benefiting you?** Integrating with Dentrix is a smooth process, and updates are applied quickly. ### 3. No Customer Service **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Demandforce?** It integrated well into our website and made it easy for clients to request appointments. **What do you dislike about Demandforce?** Demandforce would often text our clients the wrong times for confirmation messages. For example if the client was receiving a haircut booked at 1pm followed by a conditioning treatment booked at 2pm (but all on the same ticket), it would text them with a confirmation of the time the treatment was starting of 2pm, not the time the whole appointment started at 1pm. Clients were getting confused and upset by this and would call daily to complain. We called both Daysmart and Demandforce for a fix for this and we were told nothing was wrong and the system was functioning perfectly. **What problems is Demandforce solving and how is that benefiting you?** None. We no longer use any text/communication features and we have transitioned to another booking system. Once we have a new way to accept appointment requests, we will no longer be using Demandforce. ### 4. They couldn't get our instance working after 6 weeks. **Rating:** 0.0/5.0 stars **Reviewed by:** David S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Demandforce?** I did not use the patient recall and reminder features, but it could be good for someone without a solution. **What do you dislike about Demandforce?** DemandForce does not have their act together. I signed up 6 weeks ago and still do not have a working email platform. 1 - We have more than 10k patient records in our practice management software and only 600 would show up in DemandForce as "active". The rest were showing up in the "deleted patients" bucket. Even after their tech restored them from deleted, they were automatically moved back into that status. 2 - There is no suppression list capability. We no longer take a Medicaid insurance, which was a large chunk of our patient base. EVERY other email platform on the planet has a suppression list function where you can avoid emailing specific people who have opted out of your mailing list. DemandForce couldn't even do this for us on the backend. 3 - Their SMS capability would only filter down to patients who have come in during a specific time period. There is no segmentation allowed and no filtering out people who you wouldn't want to be messaging (i.e. the dropped insurance or people who have requested that you don't contact them anymore). It took a month to do a ton of troubleshooting with their tech to understand what records were missing and then the system deleted them again. We didn't need the patient reminder or recall capabilities as we are using Weave, which overlaps in capabilities. For 1/3 of the price, we can use a full functioning email platform WITH a suppression list capability. **What problems is Demandforce solving and how is that benefiting you?** Not a viable solution for us. ### 5. Couldn't Keep up with the Change **Rating:** 0.5/5.0 stars **Reviewed by:** Parker H. | Business Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Demandforce?** The staff was friendly and as helpful as they could be with the tools that they were provided. **What do you dislike about Demandforce?** As algorithms and companion software changed and was modified, Demandforce failed to follow suit and keep up with the needed changes to deliver what they initially promised. **Recommendations to others considering Demandforce:** Make sure that before any contracts are signed, you are fully aware of the capability to perform the desired tasks and the ability to adjust and evolve into what the market changes. **What problems is Demandforce solving and how is that benefiting you?** At the initial time, the only two tasks required from Demandforce were to aid in confirmations and provide an avenue for clients to provide reviews on an existing platform. They continued to perform the confirmation task; however, as an ever-changing market evolved, they could not keep up or even maintain what was initially promised. **Official Response from Sheila Balaji:** > Hi Parker - thanks for your feedback. We are always making improvements and have made some changes since you last wrote this review. Check us out at demandforce.com! ### 6. not the most user friendly, but works for what we need **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Demandforce?** Can easily send appointment reminders and contact clients through text or email **What do you dislike about Demandforce?** Not always clear what reminders clients are getting, I do wish it integrated with our PMS. **What problems is Demandforce solving and how is that benefiting you?** We don't have to manually send appointment reminders which saves a lot of time ### 7. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela Bueno B. | Billing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Demandforce?** I love the texting patients feature. It’s my favorite part of demand force also how it shows all of our reviews in one spot **What do you dislike about Demandforce?** One downside of demandforce is that it will not show you a date of when a patient decides to opt out of being contacted **Recommendations to others considering Demandforce:** I would 100% recommend choosing this software for your practice. **What problems is Demandforce solving and how is that benefiting you?** It does all of our appointment confirming for us and sends helpful texts/ calls for reminders to avoid having cancell **Official Response from Sheila Balaji:** > Hi Daniela - thank you for your positive feedback on our text and online reputation management solutions. We will continue to upkeep and improve our quality of products and service to always meet your needs. ### 8. Constant reliable communications **Rating:** 4.0/5.0 stars **Reviewed by:** Sharon E. | Guest Services Coordinator, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Demandforce?** 2 way texting feature, which was recently added in the last few months. Texting is so popular with our clients and we can now respond to their texts, which is sometimes our only way to get a hold of people if their phone has no voicemail. It has already made a huge positive impact. **What do you dislike about Demandforce?** Need more educational how-to videos on how to best use all the various features. **What problems is Demandforce solving and how is that benefiting you?** Communication is the key problem being solved using Demandforce. We use email and texting to remind and communicate in general with our clients regarding their appointments. Another problem being solved is more efficient use of our front desk staff. Demandforce does the majority of our appointment reminders, so that is less time and effort tying up our staff. ### 9. DemandForce Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Policy | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Demandforce?** I like how simple it is for our customers to leave reviews of our business. Following their visits, they receive an email about leaving a review. I also find it extremely helpful that this system sends reminders for appointments and also gives the person the option to confirm or cancel the appointment. It also sends the appointment reminders based on their communication preferences. **What do you dislike about Demandforce?** There are not specific things I dislike about this product. **What problems is Demandforce solving and how is that benefiting you?** We are solving problems that we have had with people forgetting about their appointments. This is increasing our rate of patients showing up for their appointments and decreasing the number of no shows. We are also receiving a better idea of how our customers feel about our company since they are able to leave a review. **Official Response from Sheila Balaji:** > Hi there - thank you for your positive feedback on our online reputation management and appointment reminder solutions. We will continue to upkeep the quality of our products to meet your needs. ### 10. Not adaptable, but well integrated with POS **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Demandforce?** Integration with Millennium POS, sending reminder emails and prompting for reviews. Ability to request appointments through Demandforce. **What do you dislike about Demandforce?** Email templates are ugly and inflexible. Reviews are collected displayed within the Demandforce website, vs referring to a third party like google. This lowers their visibility and consumer confidence. **Recommendations to others considering Demandforce:** Customer support is always responsive and friendly. Cost is relatively high. **What problems is Demandforce solving and how is that benefiting you?** Appointment reminder emails are smoothly integrated. We use the appointment request system. **Official Response from Sheila Balaji:** > Hello! Thank you for your feedback on our products. Since you last wrote this review we have definitely made changes and additions to our email campaign studio tool and online reputation management solutions. Come check us out at demandforce.com! ### 11. Pretty good! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about Demandforce?** I love that it gives the ability to reach so many customers with minimal effort. It is also pretty user-friendly and can offer a ton of helpful information to track data. **What do you dislike about Demandforce?** I wish it was a little easier to design emails, advertisements and other things like that. Its easy to use but its capabilities are somewhat limited and it doesn't always work properly on all browsers. **Recommendations to others considering Demandforce:** Make sure it acts the same and is useful regardless of browser. **What problems is Demandforce solving and how is that benefiting you?** I am solving issues related to customer engagement. I am getting interaction from more consumers than before and it has definitely generated additional business, which is a great benefit. **Official Response from Sheila Balaji:** > Hello! Thank you for your positive feedback on our tracking tools. As for your other feedback, we have made changes and improvements since you last left this review. Come see our improvements at demandforce.com! ### 12. Everything but the kitchen sink **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel B. | Owner/Stylist, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Demandforce?** Reminders, reminders, reminders. I love them. Clients love them. It's the most utilized feature. 2 way texting is also a real game changer in getting valid responses to client inquiries. **What do you dislike about Demandforce?** I wish they has SMS only campaigns. You get a much better read through and response rate to a text, even if the emails are built to be agile. **What problems is Demandforce solving and how is that benefiting you?** No call no shows have been dramatically decreased and we are able to reach out to targeted guests much more easily. SMS surveys have also increased participation and improved our feel good responses. **Official Response from Sheila Balaji:** > Hi Daniel! Thank you for your positive feedback on our appointment reminder solution. Since you last wrote this review we now have two-way text solutions available as well as other solutions that are up to date with the market. Come see everything we have to offer on demandforce.com! ### 13. Great tool that makes the office more efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2018 **What do you like best about Demandforce?** Free texting with patients! You can send automated group texts and free text which has been appreciated by both staff and patients alike. **What do you dislike about Demandforce?** My only issue so far with the program is that it does not recognize any changes to un-confirm an appointment if it has previously been confirmed. If you get a last minute cancellation to a confirmed apt and move it then change to un-confirmed demandforce does not recognize the change and will not send a confirmation reminder. **What problems is Demandforce solving and how is that benefiting you?** Overall it makes the office more efficient. We aren't making 50 phone calls a day and can reply to questions through text instead of having to call patients back. Great marketing tool which filled a void that we had. **Official Response from Sheila Balaji:** > Hi! Thank you for your positive feedback on our patient communication solutions. ### 14. Demandforce is helpful in online customer communications **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Demandforce?** I like that our customers can schedule their own appointments and view their service records. **What do you dislike about Demandforce?** I think they should make sharing information easier since i've paid for the service. **Recommendations to others considering Demandforce:** do a demo **What problems is Demandforce solving and how is that benefiting you?** follow up after the repairs. **Official Response from Sheila Balaji:** > Hi Lisa, thank you for your positive feedback on our appointment scheduling solutions! We appreciate you leaving a review. ### 15. Easy to use marketing service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Demandforce?** Ease of use. Very simple to navigate and create promotional emails **What do you dislike about Demandforce?** Website is slow and I have had issues with emails not being sent as scheduled **What problems is Demandforce solving and how is that benefiting you?** Confirming appointments and easier communication with clients using the text message feature **Official Response from Sheila Balaji:** > Hi there - thank you for your positive feedback on the user experience and our email campaign studio solution. Since you last wrote this review we have made improvements and changes to the speed of our website as well as other things. Come check us out at demandforce.com! ### 16. Easy Email outreach and Campaign automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Demandforce?** Demandforce was very easy to integrate into our salon studio and sync the emails that are attached to our clients book. It has an automation system, to outreach to clients automatically or remind them if they havent made an appointment in a while. It's very simple to use. **What do you dislike about Demandforce?** The Campaign creations are very basic and not much customizable. You can add your own html code but you are still limited. **Recommendations to others considering Demandforce:** Listen more to customer feedback. **What problems is Demandforce solving and how is that benefiting you?** We needed to outreach for more to lost clients and keep them engaged with our business. **Official Response from Sheila Balaji:** > Hello! Thank you for your feedback on our email campaign tool as well as our other automation solutions. We have added new templates and improvements to our email campaign studio solution and would love for you to take a look at what's new at demandforce.com! ### 17. Demand Force **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Demandforce?** Easy to use and great for creating templates. **What do you dislike about Demandforce?** Not user friendly could be simplified a bit. **What problems is Demandforce solving and how is that benefiting you?** Reaching our entire database of clients and prospects. **Official Response from Sheila Balaji:** > Hi! We are very happy to hear Demandforce has been easy to use and that our solutions are working well for you. Thank you for taking time to leave a review! ### 18. Saves me time to focus on patient care **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2018 **What do you like best about Demandforce?** It saves me time having to call patients to confirm their appointment, so I can focus on the patient in front of me. **What do you dislike about Demandforce?** I wish patients could choose how many texts or emails they get, like opt in to the service, but don’t want to be harassed and just want to be able to confirm the appt. I also wish there was a way to input a patients appt on the website when they are not yet registered in our system yet (for new incoming patients). **What problems is Demandforce solving and how is that benefiting you?** With the advanced reminders, we have a lot less missed appointments or last minute cancellations. **Official Response from Sheila Balaji:** > Hi there - thank you for your positive feedback on our automation solutions. We have definitely made changes and improvements that address your concerns since you last left this review. Have a look to see our new additions and improvements at demandforce.com! ### 19. Overpromise, underdeliver **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2018 **What do you like best about Demandforce?** Text and email capabilities to generate reviews and send messages. The reps are helpful, to a point. **What do you dislike about Demandforce?** The sales rep promised me that they could meet my targeted expectations and they were completely unable to carry through. It has been an abject failure and waste of money. The worst aspect is that 7 months into my year long contract, they came out with an add on product that would do exactly what I needed, but they refused to include it in my package for the remaining months of my contract. I will cancel ASAP. **Recommendations to others considering Demandforce:** Be very specific with your requests and set up parameters to evaluate whether you attain them. **What problems is Demandforce solving and how is that benefiting you?** None. They did not meet my needs which were clearly explained in the sales process. **Official Response from Sheila Balaji:** > Hello - we are sorry to hear that you were not satisfied with your experience with us. However, we are always working on making improvements and have made some changes since you last left this review. Come check us out at demandforce.com! ### 20. Leading edge automated marketing solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Demandforce?** Works seamlessly for me in some of our companies businesses where the customers can interact and increase their involvement and even more fluidly account on if they were still planning on coming in one day or another. **What do you dislike about Demandforce?** When originally looking for pricing. Found we needed to submit a quote to just get an idea of the cost. With their was just guide to price price for quick easy comparison purposes. Other than that, not too much negative that I can think of. **Recommendations to others considering Demandforce:** Would say to check it out. Its a software product that is going to make everyday work much easier and therefore will save you time and money in the long run. **What problems is Demandforce solving and how is that benefiting you?** Puts some of the marketing work in cruise control and will automate the process. As said definitely great for the automated appointment tool. Also provides some social media marketing tools as well, which can definitely save you some time. **Official Response from Sheila Balaji:** > Hi! Thank you for your positive feedback on our automation solutions that have improved your workflow. We will continue to upkeep our quality of products and services. ### 21. Amazing for Appointment Requests and Customer Communication! **Rating:** 4.0/5.0 stars **Reviewed by:** Mike O. | Digital Marketing Specialist, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Demandforce?** Keeps everything in one place and integrates nicely with WordPress sites. Allows for emailing, texting, and surveys **What do you dislike about Demandforce?** Takes a bit to get onboarded, but not so much that it is a turnoff. **Recommendations to others considering Demandforce:** Go for it. Completely worth it if you want to automate your digital marketing program and streamline your daily duties **What problems is Demandforce solving and how is that benefiting you?** Appointment requests, customer communication, surveys, and reviews **Official Response from Sheila Balaji:** > Hi Mike - we are glad to hear that our solutions are working well for you. We will continue to upkeep the quality of our products and services. ### 22. Expensive, but gets the job done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about Demandforce?** There are lots of options for customizing how clients can request appointments, and how reminders are sent. We appreciate the flexibility, and we really love that it works in conjunction with our practice management software **What do you dislike about Demandforce?** It is significantly more expensive than other, similar companies we have been looking into **What problems is Demandforce solving and how is that benefiting you?** Online appointment scheduling, appointment reminders. Benefits include less time spent on the phone **Official Response from Sheila Balaji:** > Hi - thank you for your positive feedback on our appointment reminder solutions. We will continue to provide the best quality of products and services. ### 23. Damandforce really gets the job done, it even sends happy birthdays, and appointment reminders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Demandforce?** I love the fact that all my patients get reminders of appointments and can automatically send back a confirmation of their appointment. It really helps knowing that each patient is reminded of their appointment. **What do you dislike about Demandforce?** There isn't really anything about this program that I don't like. **Recommendations to others considering Demandforce:** It is great software that really gets the job done, it is easy and sufficient. **What problems is Demandforce solving and how is that benefiting you?** The problems that are solved through this software, are the appointments aren't being skipped. People have the option to cancel their appointment through the software, so I am not sitting here with extra time on my hands. **Official Response from Sheila Balaji:** > Hi there - we are very happy to hear that our patient communication solutions are working well for you. Thank you for leaving a review and being a Demandforce customer! ### 24. very great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Demandforce?** I like how customizable the program is. We can set how many reminders go out and how frequent they go out as well **What do you dislike about Demandforce?** Some times people tell us they didn’t get a reminder and we check all the info that gave us and if it’s correct then we call demand force and occasionally they say it was an error on their end. So occasionally people miss their appointment because they didn’t get a reminder **What problems is Demandforce solving and how is that benefiting you?** Making sure people make it to their appointments by doing auto reminders **Official Response from Sheila Balaji:** > Hello - we are glad to hear you are satisfied with the quality and uniqueness of our solutions. Thank you for leaving a review! ### 25. Simple reviewer and confirmer **Rating:** 4.5/5.0 stars **Reviewed by:** Kelsey M. | Senior ImEdge Designer, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Demandforce?** I love that clients can request, confirm, or cancel appointments through a single email or text message **What do you dislike about Demandforce?** I wish the reviews on demandforce would post Elsewhere on the world wide web **What problems is Demandforce solving and how is that benefiting you?** We have multiple ways of getting people's requested appointments to them so they do not forget, which leads to less cancellations or last-minute no shows **Official Response from Sheila Balaji:** > Hi Kelsey - we are glad to hear our appointment scheduling solutions are working well for you. Our online reputation management solutions have expanded and have more capabilities since you last left this review, come check out what's new at demandforce.com! ### 26. Automated marketing communication **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2018 **What do you like best about Demandforce?** It is very convenient for keeping in touch with clients, helping them automate replies and keeping track. **What do you dislike about Demandforce?** the customer service and feedback is slow and needs to be looked upon. **Recommendations to others considering Demandforce:** Helping in automated reminders for our clients **What problems is Demandforce solving and how is that benefiting you?** Helping us currently in marketing for products **Official Response from Sheila Balaji:** > Hi! Thank you for your feedback. We are always looking for ways to improve here at Demandforce and have made some changes that we would love for you to see at demandforce.com! ### 27. DemandForce has a lot of nice features but is unreliable **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2017 **What do you like best about Demandforce?** I like that it allows the user to see which clients texted a response for an appointment and it's fairly simple to use. **What do you dislike about Demandforce?** I don't like that sometimes it mysteriously crashes and all of the clients who already have confirmed an appointment get automatically deleted and customer service is hard to get in touch with because we are on the East Coast. **What problems is Demandforce solving and how is that benefiting you?** Demandforce provides the benefit of a more tech saavy interaction with our clients. **Official Response from Sheila Balaji:** > Hello - thank you for your positive feedback on our client communication solutions and ease of use. Also, since you last left this review we have addressed the issues you expressed and would love for you to see our improvements at demandforce.com. ### 28. It is Ok **Rating:** 2.0/5.0 stars **Reviewed by:** Matt M. | Vice President of Marketing & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2016 **What do you like best about Demandforce?** I like the patient communication. It is the only email marketing that works with AthenaHealth. They helped putting reviews on our website. **What do you dislike about Demandforce?** The service was not good, we had to ask multiple times to get things done. The emails are limited, you can only add pictures to a small size so emails are not aesthetically pleasing. **Recommendations to others considering Demandforce:** I wouldn't use it if it can be avoided. The company is small and the service just wasn't good. **What problems is Demandforce solving and how is that benefiting you?** We use it for email marketing to patients and to get reviews/testimonials on our website. **Official Response from Sheila Balaji:** > Hi Matt - thanks for your feedback. Since you last left review we have made many changes and improvements to Demandforce. Please consider checking out what's new at demandforce.com! ### 29. DemandForce is all talk **Rating:** 1.0/5.0 stars **Reviewed by:** Alan R. | President / Owner, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2016 **What do you like best about Demandforce?** Using Demand Force to confirm appointments. This is a labor saving feature. When coupled with the ability for guests to leave reviews, it closes the loop. **What do you dislike about Demandforce?** Reviews in Demand Force are not recognized by Google as valid reviews. As a result they are only used as posted in our website. This is helpful, but certainly not worth the monthly cost of the software. **Recommendations to others considering Demandforce:** There have been almost no improvements in the software since initialization. Not being able to post reviews to Google and Yelp is a Serious shortcoming. **What problems is Demandforce solving and how is that benefiting you?** Saving labor in confirming appointments. Also the software gives the guests an opportunity to review their experiences. This is the one redeeming point fo the software. **Official Response from Sheila Balaji:** > Hi Alan - thank you for your feedback. We have made some changes and improvements since you last left this review, come check us out at demandforce.com! ## Demandforce Discussions - [What is local demand force com?](https://www.g2.com/discussions/what-is-local-demand-force-com) - [How do I use demandforce?](https://www.g2.com/discussions/how-do-i-use-demandforce) - [What does Demandforce do?](https://www.g2.com/discussions/what-does-demandforce-do) - [View Demandforce pricing details and edition comparison](https://www.g2.com/products/demandforce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A30%3A16+-0500&secure%5Bsession_id%5D=340c55a9-c4f7-472c-8387-c98f00a028e2&secure%5Btoken%5D=68f056fe706124d06c06018a6ef0f0d2b37e5aca0a94ef88eb40a359076c87b2&format=llm_user) ## Demandforce Integrations - [Dentrix](https://www.g2.com/products/dentrix/reviews) ## Demandforce Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Generative AI** - AI Text Summarization **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Demandforce Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) - 4.3/5.0 (167 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) - 4.7/5.0 (132 reviews)