Market Intelligece Software

I signed up for Semrush's free trial to evaluate whether the platform would be suitable for my business. After testing the service, I determined that it was not the right fit for our requirements and budget.

The trial automatically converted into a paid subscription, resulting in a USD 199 charge. Within approximately 30 minutes of the payment being processed, I contacted support, requested a refund, and immediately canceled the subscription. The account was not used for any meaningful activity after the charge other than logging in to cancel the subscription and submit the refund request.

Despite explaining the situation, including the fact that we are a small business and that the service would not be used, Semrush refused to provide a refund. I submitted multiple requests, including a goodwill appeal, and the matter was escalated internally. After review, Semrush confirmed that they would not refund the payment and would not reopen the case.

My disappointment is not that a refund policy exists. It is that there appears to be no flexibility whatsoever, even when a customer requests a refund almost immediately after being charged, cancels the service right away, and receives no meaningful benefit from the paid subscription.

Potential customers should be extremely careful when signing up for a trial. Set multiple reminders and cancel well before the trial expires if you are unsure. Based on my experience, immediate cancellation and an immediate refund request were not sufficient for Semrush to make an exception.

This experience has left me disappointed with both the company's customer service and its approach to handling genuine billing disputes. Review collected by and hosted on G2.com.

It wasn’t really ideal for our business. Review collected by and hosted on G2.com.

A few friction points worth flagging:

- Data decay on smaller accounts. Contact info stays sharp at the enterprise level, but mid-market and SMB records go stale faster. I cross-check before outreach.

- Intent signal noise. Useful at the account level, but the topic taxonomy is broad. Storage intent sometimes pulls in adjacent categories I have to filter out.

- Export limits. Pulling large lists into CRM hits caps that slow down bulk partner mapping projects.

- Mobile experience. The desktop workspace is strong, but mobile feels like an afterthought when I need a quick lookup between meetings.

- Learning curve on advanced search. Boolean filters and saved searches take time to master. Worth it once you get there, but not intuitive on day one.

- Pricing tiers. Some features I would use sit behind higher tiers, which forces tradeoffs on what to activate. Review collected by and hosted on G2.com.

GTM Workspace solves a few problems that used to eat real time in my channel role:

- Partner and end-user research in one place. I no longer bounce between LinkedIn, company websites, and internal CRM notes to build a picture of an account. Cuts pre-call prep from an hour to ten minutes.

- Finding the right contact. Verified direct dials and emails mean my outreach lands with decision makers instead of gatekeepers. Response rates climbed once I stopped relying on guessed email patterns.

- Account prioritization. Intent signals show which accounts are actively researching storage, backup, or virtualization. I route those to partners while the interest is warm instead of cold calling blind.

- Lookalike targeting. When a partner closes a strong deal, I build a similar companies list in minutes and hand them a vetted target account list. That turns one win into a repeatable motion.

- CRM hygiene. HubSpot enrichment keeps partner and contact records current without manual cleanup, so reporting actually reflects reality.

Net benefit: more pipeline sourced through partners, less time on research, and faster handoffs from signal to action. Review collected by and hosted on G2.com.

G2 About Software has No Problems but According to me G2's Review Moderation Process is Very Strict due to which some Users Can't Contribute Much to G2.com much smoothly and easily. Review collected by and hosted on G2.com.

G2 solves the Problem of Taking Risk for Free. Whenever We think to purchase any software, I turn to G2 and Analyze the reviews of that software which give me the idea about whether to buy it or not which helps in Preventing Loss on buying Useless products That Are not much effective. Also G2 Support works 24x7 to solve Our Query At the Latest.

G2 is best as Anyone can Setup Their Company Products at G2 for free of cost and Get Reviews through Campaigns. Review collected by and hosted on G2.com.

App analysis on Android doesn`t have full coverage on downloads for specific GEOs on no-Tier 1 countries in the improved APP analysis tool. On small countries there has been also a degradation on accuracy compared to alternative similar data. Review collected by and hosted on G2.com.

SimilarWeb is a completely recomendable software if you have the availability to put in action the recomendation and insights it delivers. It is also an scalable products in terms of licenses, so let`s give them a try. Review collected by and hosted on G2.com.

We are tracking competitors closely and using SimilarWeb data as a reference for customers regarding our leadership.

Traffic sources are specifically an important data whene analyzing competitors, and there is no other tool in the market providing this information from any site in the market as Similarweb does.

When working on traffic acquisition SimilarWeb has helped us identifying opportunities in referrals or SEM opportunities. Review collected by and hosted on G2.com.

I think Inven is a very new tool, so it's ever evolving, for the user needs to quickly adapt and maybe, I'm not always up to date with the newest features. More training, support, self-serve options would be great. It took me a little bit to figure out how to navigate the tools and the UI aspect. Although it is simple, some features are hidden, so that was difficult. Review collected by and hosted on G2.com.

Inven helps me find business data easily, unlike other AI tools. I can write business criteria quickly with AI chat and identify decision makers using company profiles, saving time on LinkedIn. Its estimated revenue and ownership filtering are essential for my work. Review collected by and hosted on G2.com.

there is nothing i dislike about appmagic Review collected by and hosted on G2.com.

One of the biggest strengths of AppMagic is that the platform makes complex market data very easy to understand and access. The friendly interface saves a lot of time because I can quickly navigate between market trends, competitor analysis, revenue estimates, and advertising insights without needing multiple tools.

The mobile game tracking features are especially valuable because they allow me to monitor how competitors perform over time — including downloads, grossing rankings, monetization trends, and new game launches. This helps me benchmark my own games and better understand what strategies are working in the market.

The ability to compare trends across different countries is also extremely useful. Different regions often have different player preferences and monetization behaviors. By comparing countries, I can:

Identify emerging markets with strong growth potential

Understand where certain game genres perform best

Adjust localization and marketing strategies for specific regions

Optimize advertising spend based on market opportunities

Overall, these features help support more data-driven decisions for both game development and user acquisition, while significantly reducing the amount of manual market research required. Review collected by and hosted on G2.com.

The overall experience was positive. One area that could be improved is reducing the number of repeated verification or confirmation steps during surveys and payment onboarding. A slightly more streamlined process would make participation even faster and smoother for experts. A centralized onboarding flow would help a lot. For example, collecting identity, payment, and tax information once and reusing it for future studies would reduce repeated steps. It would also help to clearly indicate when a survey is fully completed and when no further action is required, especially when multiple emails or confirmation links are involved. Review collected by and hosted on G2.com.

Dedale Intelligence connects industry professionals with relevant research, offering a smooth and professional consultation. The efficient, transparent process has relevant survey topics and professional handling of communication and payment, making collaboration reliable and worthwhile. Review collected by and hosted on G2.com.

There is not much to dislike. It would be great if Behavio included more competitors in the brand tracking subscription, offering even deeper benchmarking insights over the long run. Review collected by and hosted on G2.com.

Behavio helps us understand how customers truly perceive our brand, solving the guesswork with clear, data-driven insights. Its reports make complex data actionable, helping us track brand growth, refine investments, and optimize strategies in a budget-friendly way. Review collected by and hosted on G2.com.

While Apify is a powerful platform, there are a few areas that could be improved. The learning curve can be steep for beginners, especially when working with custom Actors or advanced configurations. Some users may need time to fully understand the workflow and platform structure.

In terms of UI/UX, the interface is generally clean, but managing multiple complex scraping tasks can sometimes feel overwhelming, especially when handling many Actors at once.

It would also be helpful to have more beginner-friendly guides or simplified templates for common use cases to reduce setup time.

Overall, these are not major issues, but improving onboarding and simplifying some advanced workflows would make the platform even more accessible. Review collected by and hosted on G2.com.

Apify solves the problem of building and maintaining web scraping and automation infrastructure. Instead of developing custom scrapers from scratch, I can use prebuilt Actors or quickly create my own, which significantly reduces development time and effort.

It also handles scaling, scheduling, and running scraping jobs in the cloud, which removes the need to manage servers or infrastructure.

This benefits me by saving time, improving productivity, and allowing me to focus more on data usage and analysis rather than maintenance and setup. It is especially useful for repetitive data collection tasks and automation workflows. Review collected by and hosted on G2.com.

The limitation is that while Perplexity is great for quickly gathering information, I still need to review the cited sources for important decisions or detailed technical research. The summaries are usually helpful, but they don't always capture every nuance from the original content.

The combination of AI-powered search and source citations makes it significantly more efficient than traditional search workflows for most research tasks. Review collected by and hosted on G2.com.

Perplexity solves the problem of spending too much time searching through multiple websites to find reliable information. Instead of manually opening several search results, reading articles, and comparing sources, Perplexity provides a summarized answer along with supporting references. Speeds up research and information gathering. Reduces the need to browse through multiple websites. Provides source citations for easier fact-checking and verification. Helps summarize complex topics into understandable insights. Makes follow-up research more efficient through conversational interactions. In my day-to-day work, I use it for researching technical topics, exploring new tools, gathering product information, and finding quick answers to operational or development-related questions. It helps me get relevant information much faster than a traditional search engine workflow. The biggest benefit is productivity. Tasks that would normally require reviewing multiple articles can often be completed in a few minutes, while still providing enough source visibility to validate important information when needed. Review collected by and hosted on G2.com.

I have yet to run into anything I disliked Review collected by and hosted on G2.com.

I use Olive to automate repetitive tasks in healthcare systems, which reduces manual administrative work, freeing up staff time and reducing errors. Review collected by and hosted on G2.com.

There is nothing I dislike about working with IDC Review collected by and hosted on G2.com.

IDC helps Jenzabar turn complex, fast‑moving market noise into trusted, third‑party insight we can act on, while providing the independent validation our buyers rely on. Review collected by and hosted on G2.com.

I dislike how the interface can feel overwhelming. The main search page is packed with drop-downs, filters, tags, and features, which is great if you use it daily, but frustrating if you’re sporadic or just want to get straight to the answer without navigating a maze Review collected by and hosted on G2.com.

This has helped us cut research time dramatically (tasks that used to take 6 hours now take about an hour), give us confidence we’re not missing critical information, and let our analysts work on more projects at once without hiring more people. For our team, that means we move from first signal to final decision faster, with full auditability, and spend more time on strategy and interpretation Review collected by and hosted on G2.com.

Specially in Latin America, where some companies are not publicly traded and information is scarse, getting additional info can sometimes be challenging. Yet, they will always respond and try and help!! Review collected by and hosted on G2.com.

I use Databook to access comprehensive financial reports and points of view, connected with our own capabilities in terms of product. They help simplify the process of matching customer needs to product capabilities Review collected by and hosted on G2.com.

For shorter surveys, I occasionally spend extra time checking project settings and audience criteria because there are several research-related options available. Also, some advanced research features are useful, but for simple feedback projects I do not always need all of the available functionality. When working on straightforward surveys, I sometimes use only a portion of the platform’s available features. Review collected by and hosted on G2.com.

aytm is helping me understand audience preferences and feedback in a more structured way. I use it for research related to health awareness, nutrition topics, and educational content, so having survey responses organized in one place makes it easier to review and understand what people are interested in.

It helps me create surveys, collect responses, and analyze feedback without relying on manual methods. This makes it easier to identify common interests, understand content preferences, and make better decisions when planning future health education activities and awareness content.

The reporting and research features also help me review response patterns more efficiently instead of going through individual responses one by one. Having survey setup, response collection, and analysis connected in the same platform makes research work more organized and easier to manage. Overall, aytm helps me gather useful audience insights, improve content planning, and make more informed decisions for health education and nutrition-related projects. Review collected by and hosted on G2.com.

I must say, our journey with DealSignal has been exceptionally smooth. Review collected by and hosted on G2.com.

DealSignal has been the driving force behind our transformed business development strategies. Its premium data and precision have allowed us to redefine how we approach lead generation. Review collected by and hosted on G2.com.

The dashboard for high, medium, low issues can be improved. The view can be more user-friendly. Review collected by and hosted on G2.com.

Serpstat helps me find and address website errors, making my website error-free. Its fast crawling speed allows me to audit large sites quickly, even handling multiple 1000-page sites in a day. Review collected by and hosted on G2.com.

I would recommend "growth" scores so we can not only pull lists but then see who from the list is growing or showing signs of growth. Unique visitors, social media growth, those help, but a single score that says company X is a strong opportunity. Review collected by and hosted on G2.com.

PipeCandy is helping us build pipeline and set new meetings for our BDR teams. We can also use the lists for market intelligence on the marketing side of the business. Overall, saves time and makes us more efficient. Review collected by and hosted on G2.com.

At times, found that a few statistics such as Total Addressable Market (TAM), outsourced R&D spend etc. weren't 100% accurate. There is a scope for improvement in this area, especially when a company acquires another company, TAM and R&D spend numbers don't get updated at the same pace. Review collected by and hosted on G2.com.

We are trying to improve the effectiveness of our Account Based Marketing (ABM) campaigns with the intelligence offered by Draup. We have achieved significant benefit the data provided by DRAUP. We have seen a tangible increase in the number of Sales Accepted Leads (SALs) and SAL to Qualified Opportunities ratio. Review collected by and hosted on G2.com.

It would be better if Crayon had a mobile app that Sales reps could use to quickly browse competitive insights when they're away from their computers or during a client call/meeting. Review collected by and hosted on G2.com.

Crayon helps us keep close tabs on our top competitors, as well as monitor new and emerging players within our space that could pose a threat in future. The platform makes it easy to capture and communicate the latest competitive developments in near real-time. Review collected by and hosted on G2.com.